telemarketing agent

Alghanim INDUSTRIES

Date: 6 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries.
 Job Responsibilities
 Plans, directs, coordinates and controls the total number of incoming calls from existing customers
 Attends to enquiries from new prospects and makes outgoing calls
 Opening new job cards related to the service center
 Solving customers problems related to delivery and showroom
 Conduct customer satisfaction surveys
 Forward customer complaints by email to call centre supervisor
 Execute telemarketing campaigns
 Ensure proper call execution in order to maintain highest quality customer service and increase sales
 
Candidate Requirements
 Bilingual - good command of both English and Arabic
 2 year experience in the same field
 Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
 Good communication skills
 Clear voice and pronunciation
 Team player
 Friendly attitude with customers and team members
 Excellent customer service skills
 
Education High School / Diploma

Call Center Agent

State Farm

<div>Benefits: 
<ul><li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul> 
ROLE DESCRIPTION: 
As aTelemarketer - State Farm Agent Team Member for Cassandra Brown-English - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand&rsquo;s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers&rsquo; experience, and strategically position our agency&hellip; whether on social media or at community events! 
 
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
 
 
RESPONSIBILITIES:
 
<ul><li>Make outbound calls to prospective customers to promote State Farm insurance products and services.</li>
<li>Identify and qualify leads for agents by gathering relevant customer information.</li>
<li>Stay informed about the various insurance products and services offered by State Farm.</li>
<li>Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.</li>
<li>Provide initial information to potential customers and answer basic questions about insurance options.</li>
<li>Maintain and update a database of prospects and customer interactions.</li>
<li>Ensure all communications adhere to State Farm guidelines and compliance standards.</li>
<li>Prepare regular reports on call activity, lead generation, and appointment scheduling.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Previous telemarketing or sales experience, preferably in the insurance industry.</li>
<li>Communication and persuasion skills; proficiency in using CRM software.</li>
<li>Basic understanding of insurance products or a willingness to learn.</li>
<li>Ability to handle rejection and remain motivated.</li>
<li>Organizational skills to manage and track multiple leads.</li>
<li>Professional and courteous telephone manner.</li>
<li>Focus on achieving targets and contributing to the agency&rsquo;s growth.</li></ul></div>

Telemarketer - State Farm Agent Team Member

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As aTelemarketer - State Farm Agent Team Member for Cedric Coleman - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand&rsquo;s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers&rsquo; experience, and strategically position our agency&hellip; whether on social media or at community events! 
 
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
 
 
RESPONSIBILITIES:
 
<ul><li>Make outbound calls to prospective customers to promote State Farm insurance products and services.</li>
<li>Identify and qualify leads for agents by gathering relevant customer information.</li>
<li>Stay informed about the various insurance products and services offered by State Farm.</li>
<li>Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.</li>
<li>Provide initial information to potential customers and answer basic questions about insurance options.</li>
<li>Maintain and update a database of prospects and customer interactions.</li>
<li>Ensure all communications adhere to State Farm guidelines and compliance standards.</li>
<li>Prepare regular reports on call activity, lead generation, and appointment scheduling.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Previous telemarketing or sales experience, preferably in the insurance industry.</li>
<li>Communication and persuasion skills; proficiency in using CRM software.</li>
<li>Basic understanding of insurance products or a willingness to learn.</li>
<li>Ability to handle rejection and remain motivated.</li>
<li>Organizational skills to manage and track multiple leads.</li>
<li>Professional and courteous telephone manner.</li>
<li>Focus on achieving targets and contributing to the agency&rsquo;s growth.</li></ul></div>

Glosix

Job Summary:We are seeking an energetic and goal-oriented Telemarketing Resource with 1&ndash;2 years of experience to join our growing sales and marketing team. The ideal candidate will be responsible for generating leads, making outbound calls to potential clients, and setting appointments for the sales team. This role is crucial in driving business growth and promoting our SaaS, ERP, and software solutions to local and international clients.Key Responsibilities:<ul><li>Conduct outbound calls to prospective clients to introduce company products and services.</li><li>Qualify leads based on interest level, business needs, and decision-making authority.</li><li>Schedule appointments or product demos for the sales/business development team.</li><li>Maintain accurate and updated records of all customer interactions in the CRM system.</li><li>Follow up with potential leads through calls, emails, and messages.</li><li>Work closely with the marketing and sales teams to develop and refine calling scripts and lead-generation strategies.</li><li>Achieve daily, weekly, and monthly call targets and conversion goals.</li><li>Provide feedback on call outcomes, customer needs, and market trends.</li><li>Maintain a high level of professionalism and product knowledge during client interactions.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>1&ndash;2 years of experience in telemarketing, telesales, or inside sales (software/IT experience preferred).</li><li>Excellent communication and persuasion skills in English (verbal and written).</li><li>Strong interpersonal skills with a confident and customer-focused approach.</li><li>Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce) is an advantage.</li><li>Ability to handle rejection positively and maintain persistence in follow-ups.</li><li>Proactive, target-driven, and self-motivated attitude.</li><li>Basic understanding of software products, SaaS, or ERP systems is a plus.</li></ul>Key Competencies:<ul><li>Effective Communication</li><li>Lead Generation</li><li>Customer Engagement</li><li>Time Management</li><li>Team Collaboration</li><li>Result Orientation</li><li>CRM Management</li></ul>What We Offer:<ul><li>Competitive base salary plus performance-based incentives.</li><li>Comprehensive training on products and communication techniques.</li><li>Career growth opportunities within the sales and marketing department.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Telemarketing Resource

Braxtone Group

<div>
 <ul>
 <li>
 BRIEF DESCRIPTION OF JOB FUNCTION
 
 
 </li>
 </ul>
 
 The Function Of Telemarketing Agent Entails The Following
 
 
 
 2.1.1. cold calling techniques on prospects
 
 
 2.1.2. persuading potential customers to purchase a product or service
 
 
 2.1.3. obtaining referrals and leads from a variety of sources from lead generation activities
 
 
 2.1.4. contributing to department&rsquo;s function of collecting data and converting
 
 
 them into qualified leads then conduct sales calls.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Serves customers by selling products via telephone.
 </li>
 <li>
 Contact individuals by telephone in order to solicit sales for goods or services.
 </li>
 <li>
 Recommends changes in products, service, and policy by evaluating results and competitive developments.
 </li>
 <li>
 Resolves customer complaints by investigating problems, developing
 
 
 </li>
 </ul>
 solutions, preparing reports, and making recommendations to management.
 
 
 <ul>
 <li>
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
 </li>
 <li>
 Conduct client or market surveys, and type detailed notes regarding sale or service offered.
 </li>
 <li>
 Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
 </li>
 <li>
 Explain products or services and prices, and answer questions from customers.
 </li>
 <li>
 Maintain records of contacts, accounts, and orders in the company&rsquo;s system only.
 </li>
 <li>
 Obtain customer information such as name, address, and payment method, and enter orders into computers.
 </li>
 <li>
 Obtain names and telephone numbers of potential customers from sources such as
 
 
 </li>
 </ul>
 referrals, cold calling, and any other legal means.
 
 
 <ul>
 <li>
 Assist and support the line manager by taking tasks assign by them when necessary.
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Ability to persuade others to change their minds or behavior.
 </li>
 <li>
 Ability to give full attention to what other people are saying, and to actively look for ways to help people.
 </li>
 <li>
 KPIs
 
 
 </li>
 </ul>
 To achieve the daily and monthly sales KPIs as set by the management.
 
 
 Monthly sales results must be within targets set by management in terms of premium and commission income, and this is subject to review minimum of once annually.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 Commissions or incentives to be agreed.
 
 
 Important notes: Commission is only payable if all KPI are achieved.
 
 
 <ul>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours 40 hours a week
 
 
 Working Timing may include rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Tele-sales Representative

1. &nbsp;BRIEF DESCRIPTION OF JOB FUNCTIONThe function of Telemarketing Agent entails the following:2.1.1. &nbsp;cold calling techniques on prospects2.1.2. &nbsp;persuading potential customers to purchase a product or service2.1.3. &nbsp;obtaining referrals and leads from a variety of sources from lead generation activities2.1.4. &nbsp;contributing to department’s function of collecting data and convertingthem into qualified leads then conduct sales calls.&nbsp;2. &nbsp;DUTIES ACTUALLY PERFORMED BY THIS POSITION:• &nbsp; Serves customers by selling products via telephone.• &nbsp; Contact individuals by telephone in order to solicit sales for goods or services.• Recommends changes in products, service, and policy by evaluating results and competitive developments.• &nbsp; Resolves customer complaints by investigating problems, developingsolutions, preparing reports, and making recommendations to management.• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.• &nbsp; Conduct client or market surveys, and type detailed notes regarding sale or service offered.• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.• &nbsp; Explain products or services and prices, and answer questions from customers.• &nbsp; Maintain records of contacts, accounts, and orders in the company’s system only.• Obtain customer information such as name, address, and payment method, and enter orders into computers.• &nbsp; Obtain names and telephone numbers of potential customers from sources such asreferrals, cold calling, and any other legal means.• &nbsp; Assist and support the line manager by taking tasks assign by them when necessary.&nbsp;3. &nbsp;ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)• &nbsp; Minimum of high school certification• &nbsp; Diploma and some form of work experience is preferred• &nbsp; Strong communication skills• &nbsp; Good selling skills• &nbsp; Positive energy and teamwork ethos• &nbsp; Excellent written and oral communication skills.• &nbsp; Good understanding of the services• &nbsp; Be highly computer literate, particularly in Microsoft Office Products.• &nbsp; Ability to persuade others to change their minds or behavior.• Ability to give full attention to what other people are saying, and to actively look for ways to help people.&nbsp;4. &nbsp;KPIsTo achieve the daily and monthly sales KPIs as set by the management.Monthly sales results must be within targets set by management in terms of premium and commission income, and this is subject to review minimum of once annually.&nbsp;5. &nbsp;Commission or incentivesCommissions or incentives to be agreed.Important notes: Commission is only payable if all KPI are achieved.&nbsp;6. &nbsp;Typical Working Conditions&nbsp;Normal Working Hours 40 hours a weekWorking Timing may include rotating shift.Work may require occasional weekend and/or evening work&nbsp;

MetLife

Job Overview As an Insurance Agent, you will play a crucial role in helping clients navigate their insurance needs. This position involves engaging with clients to understand their requirements, providing tailored insurance solutions, and ensuring a high level of customer satisfaction. You will be responsible for building relationships, managing accounts, and driving sales through effective communication and negotiation skills.Duties<ul><li>Develop and maintain relationships with clients to understand their insurance needs and provide appropriate solutions.</li><li>Conduct outside sales activities to generate new business opportunities.</li><li>Utilize strong negotiation skills to close sales and manage client expectations.</li><li>Perform sales administration tasks including maintaining accurate records of client interactions and transactions.</li><li>Analyze client needs and recommend suitable insurance products based on their requirements.</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly.</li><li>Engage in marketing efforts to promote insurance products and services effectively.</li><li>Assist clients with benefits administration and ensure compliance with relevant regulations, including HIPAA.</li><li>Conduct telemarketing campaigns to reach potential clients and expand the customer base.</li><li>Leverage bilingual or multilingual skills to serve diverse clientele effectively.</li></ul>Qualifications<ul><li>Proven experience in insurance sales or a related field is preferred.</li><li>Strong outside sales experience with a track record of meeting or exceeding sales targets.</li><li>Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.</li><li>Familiarity with retail sales techniques is a plus.</li><li>Proficient in analysis skills to assess client needs accurately.</li><li>Bilingual or multilingual abilities are highly desirable for serving a wider range of clients.</li><li>Knowledge of benefits administration processes is beneficial.</li><li>Previous experience in telemarketing is an advantage.</li><li>A strong commitment to providing exceptional customer service. Join our team as an Insurance Agent where you can make a difference in people's lives while advancing your career in the insurance industry.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: E&pound;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Sales insurance

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