telemarketing supervisor

The Cigna Group

<div>You will lead a team (circa 10 FTE) of telemarketing senior associates. The key focus of the role is to lead, coach and develop the team to ensure that the annual sales target is achieved. A clear understanding of managing a Telemarketing outbound and inbound team from a metrics perspective is vital.
You will need full flexibility to work shifts over 24 hours a day from Monday &ndash; Friday.
Main Duties / Responsibilities<ul><li>
Manage sales team to achieve sales target</li><li>
Coaching Telemarketers on every aspect of their job</li><li>
Motivate the team to help achieve targets</li><li>
Be able to analyze reports to spot trends</li><li>
Be able to create reports to help manage the business</li><li>
Performance manage staff</li><li>
Set team metrics in line with your yearly sales targets</li><li>
Achieve sales targets pre-determined by management</li><li>
Communicate regularly with team</li><li>
Carry out monthly 121 reviews, midterm and yearly reviews of staff</li><li>
Recruit &amp; train new staff with business demands</li><li>
Monitor sales calls for coaching and compliance</li><li>
Complaint handling</li><li>
Participate in product meetings</li><li>
Achieve / exceed set productivity and quality standards</li><li>
Adhere to regulatory targets within our territorial limits</li><li>
Sell with integrity and treat customers fairly</li><li>
Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues</li><li>
Maintain accurate records and files as required</li><li>
Actively support other team members and the achievement of team objectives</li><li>
Identify potential process improvements and make recommendations to the management team</li><li>
To carry out other ad hoc tasks as required to meet business needs</li></ul>
Experience<ul><li>
Experience managing a telemarketing sales team</li><li>
Experience in insurance sales</li><li>
Strong customer focus with ability to identify and solve problems</li><li>
Excellent interpersonal skills and good verbal and written communication</li><li>
Ability to exercise judgement</li><li>
Ability to organise, prioritise and manage workflow</li><li>
The ability to work well in a team environment</li><li>
Basic system navigation and Microsoft application skills</li><li>
Good keyboard skills</li><li>
Regulatory awareness within the Middle East</li><li>
Preferable experience of an advised sales process</li></ul>
Skills<ul><li>
Excellent oral and written communication skills</li><li>
Leadership skills to motivate and develop others.</li><li>
Must possess excellent negotiation, presentation and influencing skills.</li><li>
Sound analytical skills and ability focus on detail</li><li>
Customer-focused and action-orientated.</li><li>
Ability to identify and manage potential problems.</li><li>
Proficient in the use of Spreadsheets, word-processing and associated office IT Skills.</li><li>
Self-motivated with confidence to use own initiative and to innovate.</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Telemarketing Supervisor

Glosix

Job Title: Telemarketing Resource (UK Shift)Department: MarketingJob Description:We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.A successful telemarketer must be friendly and persuasive. You must be able to understand the customer&rsquo;s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.The goal is to promote business growth by expanding the company&rsquo;s clientele.Key Responsibilities:<ul><li>Cold call people using a given phone directory to sell products or solicit donations</li><li>Answer incoming calls from prospective customers</li><li>Use scripts to provide information about product&rsquo;s features, prices etc. and present their benefits</li><li>Ask pertinent questions to understand the customer&rsquo;s requirements.</li><li>Persuade the customer to buy by demonstrating how merchandise or services meet their needs.</li><li>Record the customer&rsquo;s personal information accurately in a computer system.</li><li>Deal with complaints or doubts to safeguard the company&rsquo;s reputation.</li><li>Go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.</li><li>Keep records of calls and sales and record useful information.</li></ul>Qualifications:<ul><li>Bachelor's degree in Marketing, Business Administration, or related field.</li></ul>Additional Requirements:<ul><li>2-4 years of proven experience as CSR, telemarketer or similar sales/customer service.</li><li>Proven track record of successfully meeting sales quotas preferably over the phone.</li><li>Working knowledge of relevant computer programs and telephone systems.</li><li>Excellent communication and presentation skills.</li><li>Proficient in English (UK Accent).</li><li>Skilled in negotiation and dealing with complaints.</li><li>Persistent and results-oriented.</li><li>Patient and able to handle customer rejection.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work according to UK working hours.</li></ul>Industry:Information TechnologyFunctional Area:TelemarketingTotal Positions:1 PostJob Shift:UK Shift (12 pm &ndash; 9 pm PST)Job Type:Full Time/PermanentJob Location:Lahore, PakistanGender:No PreferenceMinimum Education:BachelorsCareer Level:Experienced ProfessionalMinimum Experience:2-4 YearsSalary Range:45000-60000 PkrApply Before:20 August 2023Posting Date:07 August 2023Immediately Hiring .....so only apply if you can join immediatelyJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Telemarketing: 2 years (Preferred)</li><li>International Telemarketing: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Telemarketing Resource (UK Shift)

Pegasus Mortgage Lending Center Inc.

Pegasus Mortgage Lending Center is a multinational mortgage brokerage with offices in Toronto, Canada, and Miami, USA. We collaborate with a range of financial institutions, professional associations, and private lenders to deliver top-tier services to our clients.Our company culture emphasizes continuous learning and innovation. We provide comprehensive training programs, workshops, and ongoing mentorship to ensure your personal and professional growth.We are seeking an experienced Telemarketing Executive (Canada) to join our dynamic team. The ideal candidate will possess a minimum of three years of sales experience and demonstrate professionalism and maturity in handling diverse client interactions.Opportunity Notes:This is a complete work from home international work opportunity. You will be required to work from 9:00 am to 6:00 PM EST (Eastern Standard Time), Monday to Friday with occasional Saturday shifts. Holidays are granted based on Canadian scheduled holidays.Review the job description below in detail before applying.Only successful and qualified candidates will be contacted.Job DescriptionYour RoleReporting to the Director of Operations, you will:<ul><li>Engage with Canadian clients to generate and nurture leads.</li><li>Use your experience to build strong client relationships and close sales opportunities.</li></ul>Key Responsibilities:<ul><li>Prospect and connect with potential clients through cold and warm calls.</li><li>Follow up on leads and maintain a well-managed sales pipeline.</li><li>Build rapport and trust with clients, focusing on their needs and preferences.</li><li>Confidently communicate company services and value propositions.</li><li>Deliver weekly performance reports to management.</li><li>Collaborate with the team to ensure alignment with company goals and objectives.</li></ul>Qualifications<ul><li>Education:</li></ul>o Bachelor&rsquo;s degree in any discipline (4 years).<ul><li>Experience:</li></ul>o Minimum of 3 years in sales, telemarketing, or customer relationship roles.o Previous exposure to North American clients or working in a North American time zone is preferred.<ul><li>Skills:</li></ul>o Exceptional verbal and written communication skills in English.o Proficiency in MS Office, CRM systems, and cloud-based tools.o Strong organizational and time-management skills.o Results-driven and self-motivated with the ability to work independently.Other Requirement:<ul><li>A desktop workstation based on our specifications with 2 hours of battery backup</li><li>A USB headset microphone, and web camera</li><li>Internet with backup power</li><li>Electricity backup (Ups/Generator/Others)</li><li>Dedicated area/separate room for work</li></ul>Job Type: <ul><li>Full-time Permanent</li></ul>Salary:<ul><li>Final Salary to be determined based on experience, certifications, and qualifications</li></ul>Schedule:<ul><li>Eastern Standard Time (Toronto time)</li><li>Monday to Friday 9:00 AM to 6:00 PM</li><li>Saturday 9:00 AM to 1:00 PM (occasional)</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: Remote

Telemarketing Executive

DARTC

Job Location
 
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 Dubai, United Arab Emirates 
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 Experience
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 1 to 2 years 
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 Qualification Level
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 Diploma; Graduate 
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 Job Function
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 Customer Service / Telecalling Sales / Retail / Corporate / Business Development 
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 Skillset
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 Customer Service, 
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 Preferred Jobseekers
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 Jobseekers from any Arab/Middle East country 
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We re looking for a motivated and enthusiastic Telemarketer / Lead Generation Executive to join our dynamic team. This is a fantastic opportunity to kick-start your career in sales and business development! Key Responsibilities: Make outbound calls and handle incoming inquiries to generate leads and fix appointments with potential clients. Promote company services and achieve monthly targets. Maintain consistent follow-ups with prospects to convert leads into successful sales. Use LinkedIn and other social platforms for professional networking and social selling. Deliver exceptional customer service and maintain long-term client relationships. Update CRM systems with accurate lead information and call logs. Stay informed about the latest updates in the industry and the company s products and services. Handle objections and resolve customer concerns professionally. What We re Looking For 1 year of telemarketing or sales experience (preferred) Excellent communication skills in English (spoken and written) Confident, persuasive, and comfortable handling rejections Strong relationship-building and customer service abilities Familiarity with MS Office and CRM tools Team player with a positive, goal-oriented attitude and ability to work under pressure Salary &amp; Benefits Fixed salary + attractive commission on sales 
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Alghanim INDUSTRIES

Date: 6 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries.
 Job Responsibilities
 Plans, directs, coordinates and controls the total number of incoming calls from existing customers
 Attends to enquiries from new prospects and makes outgoing calls
 Opening new job cards related to the service center
 Solving customers problems related to delivery and showroom
 Conduct customer satisfaction surveys
 Forward customer complaints by email to call centre supervisor
 Execute telemarketing campaigns
 Ensure proper call execution in order to maintain highest quality customer service and increase sales
 
Candidate Requirements
 Bilingual - good command of both English and Arabic
 2 year experience in the same field
 Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
 Good communication skills
 Clear voice and pronunciation
 Team player
 Friendly attitude with customers and team members
 Excellent customer service skills
 
Education High School / Diploma

Call Center Agent

PREMIER INFOTECH

TELEMARKETING EXECUTIVE FEMALEJob Role: introduce the company to new customers and generate maximum leads.Responsibilities include identifying prospects, operating telephone equipment, giving product information and price quotations, completing orders, answering to prospects' inquiries, and updating customer databases.Responsibilities. &middot; Answering incoming calls from prospective customers. &middot; Cold calling people using a given client database to introduce existing services, introduce new services, sell products. Creating achievable sales goals that grow progressively larger over time. Updating customers' details on our database, and then sharing this information with staff. &middot; Using scripts to provide information about product&rsquo;s features, prices etc. and present their benefitsSend Weekly reports to sales managerJob Types: Full-time, PermanentSalary: QAR 3,000.00 - QAR 4,000.00Kindly read the full job description and salary details clearly.Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>Briefly explain your experience as a telemarketing executive ?</li><li>If we select you then how soon you can join?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Telemarketing: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

TELE MARKETING EXECUTIVE CUM RECEPTIONIST - FEMALE

ELITE QUALITY AND STANDARDIZATION CERTIFICATES LLC SPC

We are looking for a motivated Telemarketing Executive to generate leads and promote our services through outbound calls. Responsibilities include qualifying leads, scheduling meeting potential clients, while achieving sales targets.-Experience in telemarketing or sales-Excellent communication and persuasion skills-Ability to work independently and in a team-Proficient in Microsoft Office- Freshers can also apply.Job Types: Full-time, Permanent, FresherPay: AED2,500.00 - AED5,000.00 per month

Sales and Marketing Executive

Search 4151+ Telemarketing supervisor jobs near you this October. New roles added regularly across leading industries. Apply today.

4151 telemarketing supervisor jobs NEAR_ME

Telemarketing Supervisor

Telemarketing Resource (UK Shift)

Telemarketing Executive

Telemarketing Executive

Call Center Agent

TELE MARKETING EXECUTIVE CUM RECEPTIONIST - FEMALE

Sales and Marketing Executive