telephone answering service operator

Marriott International

<div>Additional Information 
Job Number25196343 
Job CategoryRooms &amp; Guest Services Operations 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Service Experience Agent (Telephone Operator)

Harmony United Psychiatric Care

<div>Job Title: AR Caller 
Location: Hyderabad, Telangana 
Company: Harmony United Medsolutions Pvt. Ltd. 
 
About Us: 
Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. 
 
Position Overview:
 
We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt.
 
 
Responsibilities:<ul><li>
Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.</li><li>
Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.</li><li>
Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.</li><li>
Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.</li><li>
Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.</li></ul> 

Requirements:<ul><li>
At least 2-4 years of experience in international AR calling.
</li><li>Candidate must have a graduation degree in any field.</li><li>
Must have basic knowledge of Revenue Cycle Management (RCM).
</li><li>Must have knowledge of Insurance cycle (Federal, State, Commercial &amp; Liability)
</li><li>Must have basic knowledge of MS Office (MS Word, Excel, Power Point).</li><li>
Must have knowledge of HIPPA (Health Insurance Portability and Accountability)</li><li>
Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results.
</li></ul> 
Diversity, Equality, and Inclusion: 
Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. 
 
 
 
Benefits:<ul><li>
Competitive salary (including EPF and PS)</li><li>
Health insurance</li><li>
Four days&rsquo; work-week (Monday &ndash; Thursday)</li><li>
Opportunities for career growth and professional development</li><li>
Additional benefits like food and cab-drop are available</li></ul> 
Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! 
In case of any queries, please feel to reach out us at recruitment@hupcfl.com 
 
Note: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday. 
 
#LI-DNI 

XZWF60Gz9T</div>

AR Caller - International Voice

Harmony United Medsolutions Pvt.Ltd

Job Title: AR Caller Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd.About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.Position Overview: We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt.Responsibilities:<ul><li>Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.</li><li>Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.</li><li>Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.</li><li>Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.</li><li>Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.</li></ul>Requirements:<ul><li>At least 2-4 years of experience in international AR calling.</li><li>Candidate must have a graduation degree in any field.</li><li>Must have basic knowledge of Revenue Cycle Management (RCM).</li><li>Must have knowledge of Insurance cycle (Federal, State, Commercial &amp; Liability)</li><li>Must have basic knowledge of MS Office (MS Word, Excel, Power Point).</li><li>Must have knowledge of HIPPA (Health Insurance Portability and Accountability)</li><li>Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results. </li></ul>Diversity, Equality, and Inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed.Benefits:<ul><li>Competitive salary (including EPF and PS)</li><li>Health insurance</li><li>Four days&rsquo; work-week (Monday &ndash; Thursday)</li><li>Opportunities for career growth and professional development</li><li>Additional benefits like food and cab-drop are available</li></ul>Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at recruitment@hupcfl.comNote: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday.Job Type: Full-timePay: ₹500,000.00 - ₹700,000.00 per yearBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

RIM Projects Pvt Ltd

Job Title: Female TelecallerJob Type: Full-time Salary: ₹12,000 &ndash; ₹20,000 per month Experience: Previous experience required Education: Any degree Language: English is mandatoryJob Description:We are looking for a confident and fluent Female Telecaller with prior experience in handling customer calls. The candidate must be proficient in English communication and capable of interacting with clients professionally over the phone.Responsibilities:<ul><li>Make outbound calls and handle inbound customer calls</li><li>Communicate clearly and professionally in English</li><li>Explain company products/services to customers</li><li>Follow up with potential clients and maintain records</li><li>Meet daily and monthly call targets</li><li>Resolve customer queries efficiently</li></ul>Requirements:<ul><li>Female candidate only</li><li>Previous experience as a telecaller or similar role</li><li>Excellent spoken English is a must</li><li>Basic computer knowledge</li><li>Good interpersonal and convincing skills</li></ul>Benefits:<ul><li>Fixed salary of ₹12,000 &ndash; ₹20,000 per month</li><li>Incentives based on performance</li><li>Professional and supportive work environment</li></ul>Job Types: Full-time, PermanentPay: ₹144,000.00 - ₹240,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: Remote

Telecaller (Tamil Nadu)

Arden Resourcing Limited

Sage Support Consultant - Hampshire/Hybrid£35,000-£45,000A growing tech consultancy are seeking a dedicated Support Consultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You'll play a key role in supporting customers by resolving issues with Sage X3 ERP and Sage Intacct. This is an exciting opportunity to work with cutting-edge software while growing your skills in a supportive, hybrid working environment.What you'll be doing Accurately assess customer issues and business impact, assigning appropriate priority levels. Responding to and resolving Sage support queries via telephone, email and remote access Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Record details, accurate information, and track all support calls from initiation to resolution. Provide clear documentation of issues and their resolutions to support future problem-solving efforts. Identify and address recurring issues, collaborating with the team to implement lasting solutions.Key Skills Strong expertise in software testing, troubleshooting, and quality assurance. ERP systems experience (Sage X3) Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Call Management and prioritisation to ensure service levels agreements are met

Sage Support Consultant - Hampshire/Hybrid

North Star Diagnostic Imaging

<div>**Applicant must be able to work flexible hours**
Current position is Mon-Fri 8:00am-5:00pm Keller &amp; Coverage in Grapevine as needed
**Additional hours will be available to pick up when coverage is needed at any of the clinics
$16-18/Hour
Job Purpose:<ul><li>
Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc.</li></ul>
Duties:<ul><li>
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.</li><li>
Optimizes patients' satisfaction by scheduling appointments in person or by telephone.</li><li>
Keeps patient appointments on schedule.</li><li>
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.</li><li>
Ensures availability of treatment information by filing and retrieving patient records.</li><li>
Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li><li>
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.</li><li>
Helps patients in distress by responding to emergencies.</li><li>
Protects patients' rights by maintaining confidentiality of personal and financial information.</li><li>
Maintains operations by following policies and procedures; reporting needed changes.</li><li>
Contributes to team effort by accomplishing related results as needed.</li></ul>
Skills/Qualifications:<ul><li>
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus</li></ul>
Benefits<ul><li>
Health Insurance</li><li>
PTO per Hour Worked</li><li>
Scrubs Provided</li></ul>
cWWI7m71SB</div>

Medical Receptionist

SWISS CONSULTANT DENTAL CLINIC

Swiss Consultant Medical Center - A Leading Clinic in Doha looking for Female Medical Receptionist CandidatesFluency in Arabic &amp; English Language is a must.All resumes should contain a photo of the candidate.Basic Knowledge in Insurace pre aprooval will be an added advantageSkills RequiredLooking for a hardworking, trustworthy, and organized person, with a strong ability to multi-task. A can&#8208;do attitude is a must, along with the ability to learn quickly, and adapt to a demanding and changing work environment.Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality FocusProfile&middot; Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.&middot; Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.&middot; Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.&middot; Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.&middot; Ensures availability of treatment information by filing and retrieving patient records.&middot; Maintains patient accounts by obtaining, recording, and updating personal and financial information.&middot; Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.&middot; Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.&middot; Helps patients in distress by responding to emergencies.&middot; Protects patients' rights by maintaining the confidentiality of personal and financial information.&middot; Maintains operations by following policies and procedures; reporting needed changes.&middot; Contributes to team the effort by accomplishing related results as needed.Job Types: Full-time, PermanentVisa &amp; NOC : Should be Transfered under Company sponsershipSalary: QAR 5,500.00 - QAR6,000.00 per monthLanguage:<ul><li>English</li><li>Arabic</li></ul>Expected Start Date: As soon as PossibleJob Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: QAR5,500.00 - QAR6,000.00 per monthLanguage:<ul><li>English And Arabic (Required)</li></ul>

Female Arabic Receptionist (Medical Reception)

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