telephone collector

Grafana Labs

<div><div>Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We&rsquo;re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that&rsquo;s okay. If this role excites you, we&rsquo;d love you to raise your hand for what could be a truly career-defining opportunity.</div><div> 

This is a fully remote position and we're considering candidates in the UK.

About Product Management: 
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product&rsquo;s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product&rsquo;s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
<div>
The opportunity:</div>
<div>
As the Staff Product Manager for OpenTelemetry Experience, you&rsquo;ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.

Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You&rsquo;ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.

Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You&rsquo;ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You&rsquo;ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.

Your scope will include:
<ul>
<li>OpenTelemetry SDK onboarding and configuration</li>
<li>Automatic instrumentation experiences, including OBI/Beyla and SDK injection</li>
<li>Client-side OpenTelemetry Collector deployment and onboarding</li>
<li>Collector configuration, authentication, and initial connectivity</li>
<li>Guidance and machine-readable context that help people and agents choose the right instrumentation approach</li>
<li>Workflows that allow coding-agents to implement, configure and verify instrumentation safely</li>
<li>Troubleshooting missing, incomplete, malformed, or unhealthy telemetry</li>
<li>Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud</li>
<li>The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution</li>
</ul>
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You&rsquo;ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.

This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. 
 
AI will also be part of how you work, not only what you build. You&rsquo;ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You&rsquo;ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.

The role is not focused on developing OpenTelemetry as an open source project in isolation. You&rsquo;ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
</div>
<div>What You&rsquo;ll Be Doing:</div>
<ul><li>Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions</li>
<li>Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require</li>
<li>Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry</li>
<li>Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey</li>
<li>Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion</li>
<li>Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation</li>
<li>Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you&rsquo;ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.</li>
<li>Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience</li>
<li>Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions</li>
</ul><div>What makes you a great fit:</div>
<ul><li>5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain</li>
<li>Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority</li>
<li>Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions</li>
<li>Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure</li>
<li>An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments</li>
<li>Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences</li>
<li>A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes</li>
<li>Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization</li>
</ul>
Bonus Points:
<ul>
<li>Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem</li>
<li>Experience with automatic instrumentation, eBPF, or runtime-based instrumentation</li>
<li>Firsthand experience as an SRE, platform engineer, developer, or observability practitioner</li>
<li>Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale</li>
</ul>
In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes&mdash;RSUs help us stay aligned and invested as we scale globally.</div><div><div>
<ul><li>Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market&rsquo;s defined pay range &amp; benefits at the beginning of the process.</li></ul>

Why You&rsquo;ll Thrive at Grafana Labs:
<ul>
<li>100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.</li>
<li>Scaling Organization &ndash; Tackle meaningful work in a high-growth, ever-evolving environment.</li>
<li>Transparent Communication &ndash; Expect open decision-making and regular company-wide updates.</li>
<li>Innovation-Driven &ndash; Autonomy and support to ship great work and try new things.</li>
<li>Open Source Roots &ndash; Built on community-driven values that shape how we work.</li>
<li>Empowered Teams &ndash; High trust, low ego culture that values outcomes over optics.</li>
<li>Career Growth Pathways &ndash; Defined opportunities to grow and develop your career.</li>
<li>Approachable Leadership &ndash; Transparent execs who are involved, visible, and human.</li>
<li>Passionate People &ndash; Join a team of smart, supportive folks who care deeply about what they do.</li>
<li>In-Person onboarding - We want you to thrive from day 1 with your fellow new &lsquo;Grafanistas&rsquo; to learn all about what we do and how we do it.</li>
<li>Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.</li>
</ul>
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote
</div>
<div>For information about how your personal data is used once you&rsquo;ve applied to a job, check out our privacy policy.</div></div></div><div></div>

Staff Product Manager, OpenTelemetry | UK | Remote

CNTXT AI

<div>
 
 CNTXT AI is a leading artificial intelligence company focused on building
 
 next-generation AI systems, products, and infrastructure
 
 . We specialize in developing
 
 multimodal AI, robotics, and intelligent agents
 
 , powered by high-quality real-world data. Data is at the core of our innovation. We invest heavily in
 
 data collection, annotation, and AI training pipelines
 
 to enable advanced systems such as
 
 embodied AI and Vision-Language-Action (VLA) models
 
 .
 
 
 
 Role Summary
 
 
 
 CNTXT AI is looking for a
 
 Robotics Data Collector
 
 to support the collection of
 
 high-quality robotics and egocentric data
 
 used to train AI models.
 
 This role involves working hands-on with
 
 robotic systems, sensors, and real-world environments
 
 to capture
 
 multimodal datasets
 
 , including video, motion, and interaction data. You will play a key role in enabling the development of
 
 intelligent robotic systems and AI agents
 
 .
 
 The ideal candidate is detail-oriented, technically curious, and comfortable working in
 
 lab and controlled real-world environments
 
 .
 
 
 
 Key Responsibilities
 
 
 
 1. Data Collection Execution
 
 <ul>
 <li>
 
 Collect
 
 robotics and egocentric (first-person) data
 
 using:
 
 </li>
 <li>
 
 Cameras (handheld, head-mounted, or robot-mounted)
 
 </li>
 <li>
 
 Sensors (IMU, depth cameras, etc.)
 
 </li>
 <li>
 
 Execute data collection tasks based on predefined
 
 scenarios and protocols
 
 .
 
 </li>
 <li>
 
 Ensure consistent and accurate recording of
 
 actions, interactions, and environments
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 2. Robotics Operation Support
 
 <ul>
 <li>
 
 Assist in operating
 
 robotic systems (humanoid or mobile robots)
 
 during data collection.
 
 </li>
 <li>
 
 Support setup and calibration of:
 
 </li>
 <li>
 
 Cameras and sensors
 
 </li>
 <li>
 
 Recording systems
 
 </li>
 <li>
 
 Ensure proper functioning of hardware during experiments.
 
 
 
 </li>
 </ul>
 
 
 
 3. Data Quality &amp; Validation
 
 <ul>
 <li>
 
 Review collected data for:
 
 </li>
 <li>
 
 Completeness
 
 </li>
 <li>
 
 Clarity
 
 </li>
 <li>
 
 Accuracy
 
 </li>
 <li>
 
 Identify and flag issues such as:
 
 </li>
 <li>
 
 Missing data
 
 </li>
 <li>
 
 Recording errors
 
 </li>
 <li>
 
 Sensor misalignment
 
 </li>
 <li>
 
 Follow quality guidelines to ensure
 
 high usability for AI training
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 4. Experiment Setup &amp; Execution
 
 <ul>
 <li>
 
 Prepare environments for
 
 data collection sessions
 
 .
 
 </li>
 <li>
 
 Execute tasks such as:
 
 </li>
 <li>
 
 Object manipulation
 
 </li>
 <li>
 
 Navigation scenarios
 
 </li>
 <li>
 
 Human-robot interaction recordings
 
 </li>
 <li>
 
 Follow detailed instructions to simulate
 
 real-world use cases
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 5. Documentation &amp; Reporting
 
 <ul>
 <li>
 
 Maintain records of:
 
 </li>
 <li>
 
 Data collection sessions
 
 </li>
 <li>
 
 Equipment usage
 
 </li>
 <li>
 
 Issues encountered
 
 </li>
 <li>
 
 Provide feedback to improve
 
 data collection processes and protocols
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 6. Safety &amp; Compliance
 
 <ul>
 <li>
 
 Follow all
 
 lab safety protocols and operational guidelines
 
 .
 
 </li>
 <li>
 
 Handle robotics equipment and sensors with care.
 
 </li>
 <li>
 
 Ensure compliance with
 
 data privacy and security requirements
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 
 0&ndash;3+ years of experience
 
 </li>
 <li>
 
 Data collection, field operations, or lab environments
 
 </li>
 <li>
 
 Technical or hardware-related roles
 
 </li>
 <li>
 
 Comfortable working with:
 
 </li>
 <li>
 
 Cameras, sensors, and recording devices
 
 </li>
 <li>
 
 Basic computer systems and tools
 
 </li>
 <li>
 
 Strong attention to detail and ability to follow instructions precisely.
 
 
 
 </li>
 </ul>
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 
 Experience with
 
 robotics systems or hardware environments
 
 .
 
 </li>
 <li>
 
 Familiarity with:
 
 </li>
 <li>
 
 Egocentric or first-person data collection
 
 </li>
 <li>
 
 Computer vision or AI-related datasets
 
 </li>
 <li>
 
 Basic understanding of:
 
 </li>
 <li>
 
 Robotics concepts
 
 </li>
 <li>
 
 Sensors and data recording tools
 
 </li>
 <li>
 
 Experience working in
 
 technical labs or research environments
 
 .
 
 
 
 </li>
 </ul>
 
 
 
 
 Key Traits
 
 
 <ul>
 <li>
 
 Detail-oriented and quality-focused
 
 </li>
 <li>
 
 Hands-on and execution-driven
 
 </li>
 <li>
 
 Reliable and consistent in following protocols
 
 </li>
 <li>
 
 Comfortable working in dynamic environments
 
 </li>
 <li>
 
 Curious about robotics and AI
 
 
 
 </li>
 </ul>
 
 
 
 
 Success Metrics
 
 
 <ul>
 <li>
 
 Volume and quality of data collected
 
 </li>
 <li>
 
 Accuracy and completeness of datasets
 
 </li>
 <li>
 
 Adherence to data collection protocols
 
 </li>
 <li>
 
 Reduction in data errors and rework
 
 </li>
 <li>
 
 Efficiency in executing data collection tasks
 
 
 
 </li>
 </ul>
 
 
 
 
 Why Join CNTXT AI
 
 
 <ul>
 <li>
 
 Work on
 
 cutting-edge robotics and AI systems
 
 
 </li>
 <li>
 
 Contribute to building
 
 next-generation intelligent agents
 
 
 </li>
 <li>
 
 Gain hands-on experience with
 
 robotics labs and real-world data
 
 
 </li>
 <li>
 
 Be part of a fast-growing, innovation-driven company
 
 
 
 </li>
 </ul>
</div>

Robotics Data Collector (Bahrain)

Navanta

<div>Overview:
<div>
Summary/Objective
</div><div>The Lead Data Engineer owns the Navanta data backbone &mdash; public Call Report data in the early build, and secure ingestion from bank cores into lakehouses as each client&rsquo;s on-premises environment is stood up. Working under the SVP of Technology and Commercial AI and in close partnership with the AI/ML, security, and platform teams, this role builds the architecturally clean, well-modeled, reconcilable data foundation that makes it possible for the Navanta AI platforms to give numbers a banker will act on.</div>
Responsibilities:
<div>
Essential Functions
</div><ul><li> Design the lakehouse: Apache Iceberg (or similar technology) on object storage, a catalog for table management and per-bank isolation, dbt models, and a query engine</li><li> Build secure, least-privilege ingestion from bank systems &mdash; log-based CDC where permitted, with query-based and batch/SFTP fallbacks, plus an in-bank collector pattern</li><li> Own data modeling for the semantic and metric layer (deposits, concentration, uninsured exposure, asset quality, and peer groups)</li><li> Handle schema drift, data quality, and reconciliation; make ingestion observable and recoverable</li><li> Partner with the AI/ML team on the structured-query path and with Security on PII classification at landing, in alignment with regulatory data-handling requirements</li><li> Document data lineage, transformation logic, and access controls to support audit and exam readiness</li><li> Define and enforce data contracts, quality thresholds, and alerting for pipeline failures</li></ul><div></div><div> 
Core Competencies</div><ul><li> End-to-end ownership of ingestion-through-serving pipelines, with a bias toward reliability and observability</li><li> Rigorous data modeling for analytics &mdash; semantic layers, metric definitions, and reconcilable outputs</li><li> Security and compliance mindset: PII handling, least-privilege access, and data governance aligned to regulatory guidance</li><li> Cross-functional partnership with AI/ML and platform engineering to deliver governed, queryable data products</li></ul><div></div><div> 
KPIs</div><ul><li> Data freshness and pipeline reliability &mdash; SLAs met for data ingestion and bank-core feeds</li><li> Data quality score across key metrics versus source reconciliation</li><li> Time to onboard a new bank&rsquo;s data environment, from kickoff to queryable lakehouse</li><li> PII classification coverage at landing and zero unauthorized data-access incidents</li><li> Semantic layer adoption &mdash; percentage of assistant queries resolved via governed metrics versus ad hoc SQL</li></ul><div></div><div> 
Qualifications</div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div><ul><li> 8&ndash;12+ years in data engineering with end-to-end ownership of ingestion through serving, and 2+ years in a lead or senior role</li><li> Strong Python and expert SQL; rigorous data modeling for analytics</li><li> Hands-on lakehouse experience (Iceberg/Delta/Hudi or equivalent) and modern transformation tooling</li><li> Built reliable pipelines from messy operational and transactional source systems</li><li> Comfort with CDC mechanics and the realities of pulling from databases you do not control</li></ul><div></div><div> 
Core Technologies</div><ul><li> Languages: Python, SQL (deep)</li><li> Lakehouse &amp; catalog: Apache Iceberg; Polaris / Nessie / Lakekeeper</li><li> Transform &amp; query: dbt; Trino / Presto / DuckDB</li><li> CDC &amp; streaming: Debezium (SQL Server CDC, Postgres logical replication), Kafka / Redpanda</li><li> Orchestration: Dagster (or Airflow)</li><li> Storage: S3 / MinIO</li><li> SQL Server and PostgreSQL data modeling, pgvector (or equivalent)</li></ul><div></div><div> 
Nice to Have</div><ul><li> Experience with financial or core-banking data, or FFIEC / Call Report data specifically</li><li> Strong SQL Server familiarity</li><li> Data contracts, lineage, and governance practices</li></ul>
Qualifications:
<div>
Education and/or Experience</div><ul><li> Bachelor&rsquo;s degree in computer science, mathematics, information systems, or a related field, or equivalent hands-on experience</li><li> Experience in the financial services industry or a regulated data environment strongly preferred</li></ul><div></div><div> 
Work Structure &amp; Expectations</div><ul><li> Full-time role combining ongoing pipeline operations with initiative-based lakehouse build-out and new bank onboarding</li><li> Close collaboration with AI/ML, platform engineering, and security teams; on-call rotation covering data pipeline reliability</li></ul><div></div><div> 
Physical Demands</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds, usually waist high, up to 50 feet away. Specific vision abilities required by this job include close vision and the ability to adjust focus.</div><div></div><div> 
Work Environment</div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li> Typical office environment</li><li> Up to 20% travel time may be required</li></ul><div></div><div> 
Who is Navanta?</div><div>
Navanta is the trusted technology and services partner for community financial institutions, unifying critical systems, security, cloud infrastructure, and support into one seamless, purpose built experience. With more than 35 years of banking expertise &mdash; from Managed IT to Core Banking, CRM, and Advisory Services &mdash; Navanta helps institutions simplify complexity, reduce risk, and strengthen daily operations. Navanta empowers community bankers and their people to thrive together. Go Bankers, Go.&trade;</div></div><div></div>

Lead Data Engineer

TALENT SPARK HR

We are looking for a Female Receptionist phillpines with a minimum of 2 years of relevant experience.Key Responsibilities<ul><li>Act as the first point of contact for visitors, clients, and callers.</li><li>Manage the front desk, incoming calls, and customer enquiries professionally.</li><li>Welcome visitors and notify the concerned employees upon arrival.</li><li>Manage the office telephone and communication system.</li><li>Perform general clerical and administrative tasks as required.</li><li>Maintain office filing, documentation, printing, and data-entry records.</li><li>Track and maintain records of all incoming and outgoing mails and courier items.</li><li>Respond to emails and urgent enquiries in a timely and professional manner.</li><li>Prepare invoices and send confirmation messages to customers on time.</li><li>Manage calendar bookings and notify the Operations Manager of appointments and schedules.</li><li>Guide customers and visitors to the appropriate office/location.</li><li>Maintain proper communication and coordination with internal departments.</li><li>Maintain records and tracking of company vehicle usage, including daily kilometer readings and vehicle-related information.</li><li>Assist with general office administration and other duties assigned by management.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2 years of experience as a Receptionist, Front Desk Executive, or similar role.</li><li>Excellent telephone, verbal communication, and listening skills.</li><li>Pleasant, calm, and professional personality.</li><li>Good customer service and interpersonal skills.</li><li>Administrative or clerical experience preferred.</li><li>Proficiency in MS Office (Word and Excel).</li><li>Good organizational and multitasking skills.</li><li>Bachelor's degree is preferred.</li></ul>Job Type: Full-timeWork Location: In person

Receptionist

Identiv

Job Title: Customer Service Advisor Company: Identiv Location: Philadelphia, Pennsylvania, United States Employment Type: Contract Salary: $25 - $38 USD per hour (dependant on experience) Job Overview Identiv is seeking a diligent and customer-focused Customer Service Advisor to join our team on a contract basis in Philadelphia. The successful candidate will be the first point of contact for our clients, providing exceptional support and ensuring a positive customer experience. You will be responsible for addressing customer enquiries, resolving issues, and maintaining high standards of professional communication. This role is ideal for an individual with a passion for problem-solving and a commitment to delivering outstanding service. Key Responsibilities  <ul><li>Serve as the primary point of contact for customers, handling inbound enquiries via telephone, email, and other communication channels in a professional and timely manner.</li><li>Effectively identify and resolve customer issues, complaints, and queries to ensure a high level of satisfaction.</li><li>Provide accurate information about products, services, and processes.</li><li>Process orders, returns, and exchanges with precision and efficiency.</li><li>Maintain and update customer accounts and records in our database with a high degree of accuracy.</li><li>Collaborate with internal departments to escalate and resolve more complex issues when necessary.</li><li>Gather and document customer feedback to help improve our services and products.</li></ul>Required Qualifications &amp; Skills  <ul><li>Proven experience in a customer service or client support role is essential.</li><li>Exceptional verbal and written communication skills with a professional telephone manner.</li><li>Strong problem-solving abilities and a high level of empathy and patience.</li><li>Proficiency in using CRM software and the Microsoft Office Suite.</li><li>Excellent organisational skills and the ability to manage multiple tasks simultaneously.</li><li>A proactive and positive attitude, with the ability to work effectively both independently and as part of a team.</li><li>A minimum of a high school diploma or equivalent.</li></ul>

Customer Service

Modern Snack Bar LLC

Job Title: Remote Front Desk Receptionist Company: Modern Snack Bar LLC Employment Type: Full-Time/Part-Time Salary: $45,000 - $52,000 per annum Job Overview Modern Snack Bar, a historic family-owned restaurant in Aquebogue, Long Island, has been serving exceptional home-style cooking since 1950. We are seeking a professional and personable Remote Front Desk Receptionist to join our team. As the first point of contact for our valued guests, you will play a crucial role in upholding our tradition of creating a welcoming dining experience. This is a full-time, remote position dedicated to managing reservations and enquiries for our Aquebogue location, ensuring our high standards of customer service are maintained from a distance. Key Responsibilities * Manage all incoming telephone calls and email enquiries in a prompt, courteous, and professional manner. * Handle customer reservations, modifications, and cancellations efficiently using our digital booking system. * Provide accurate information to guests regarding our menu, opening hours, special events, and location. * Liaise effectively with on-site restaurant staff to ensure seamless communication and a smooth guest experience. * Uphold the restaurant's commitment to outstanding customer service in every interaction. * Address customer feedback with professionalism and escalate issues to management when necessary. * Perform general administrative duties to support the restaurant's operations as required. Skills and Qualifications * Proven experience in a customer-facing role, such as a receptionist, customer service representative, or administrative assistant. Experience within the hospitality or restaurant industry is highly desirable. * Exceptional verbal and written communication skills with a clear and professional telephone manner. * Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously. * Proficiency with reservation software and standard office applications. * A self-motivated individual with the ability to work independently and reliably in a remote setting. * Must have a dedicated, quiet workspace and a stable, high-speed internet connection.

Remote Front Desk Receptionist

Alzayani Investments

Job Overview Euro Motors is seeking a highly motivated and customer-centric Receptionist to join our dynamic team. This is a full-time position offering an exciting opportunity to contribute to the success of our customer service operations. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support via phone. You will play a key role in maintaining client satisfaction and upholding the company's reputation for excellence. Responsibilities<ul><li>To receive and forward all telephone calls in an orderly manner and make record of them.</li><li>To greet and guide visitors through the right channels without causing a disturbance to the employees.</li><li>To listen attentively to visitors complaints and guide them to the appropriate channel.</li><li>To ensure the reception area clean &amp; tidy.</li><li>To serve as a contact point for all general maintenance concerns, enquiries, complains, problems, and other related matters.</li><li>Assist with other related clerical duties such as photocopying, faxing, filing, etc.</li><li>To assist in any type of typing works as and when required.</li><li>To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.</li><li>To follow up with customers after service/sales visit.</li><li>To collect data from customers.</li><li>To book service appointments.</li><li>To carry out other related jobs as assigned by the Management from time to time.</li></ul> Qualifications<ul><li>Minimum of 0-2 years of experience.</li><li>Bachelors degree or any relevant education.</li><li>Excellent communication and interpersonal skills, with a clear and professional telephone manner.</li><li>Strong problem-solving abilities and a customer-focused approach.</li><li>Ability to handle a high volume of calls in a fast-paced environment.</li><li>Proficiency in English (written and spoken). Knowledge of additional languages is an advantage.</li><li>Prior experience in a similar role is preferred, but not essential.</li><li>Strong computer skills and experience with CRM systems is desirable.</li><li>Ability to work flexible hours, including evenings and weekends, as required.</li></ul>

Search 67+ Telephone collector jobs near you this September. New roles added regularly across leading industries. Apply today.

67 telephone collector jobs Near Me

Staff Product Manager, OpenTelemetry | UK | Remote

Robotics Data Collector (Bahrain)

Lead Data Engineer

Receptionist

Customer Service

Remote Front Desk Receptionist

Receptionist