telephone exchange operator

Meta Fusion Tech

Meta Fusion Tech is a rapidly growing provider of operational and digital solutions for UK based taxi companies. We focus on delivering excellence, financial stability, and long-term career growth for highly motivated professionals.We are looking for dedicated, confident, and customer-focused individuals to join our team as Taxi Dispatch Operators. In this role, you will handle real-time customer communications, manage bookings, and ensure smooth coordination to deliver a great passenger experience.Key Responsibilities<ul><li>Answer inbound calls and process taxi bookings quickly and accurately</li><li>Provide professional customer service and resolve client queries or concerns</li><li>Maintain clear and updated booking records in the dispatch system</li><li>Communicate efficiently with drivers to ensure timely pickups</li><li>Follow company policies and performance standards</li></ul>Required Skills &amp; Qualifications<ul><li>Fresh or Experienced</li></ul>(UK taxi dispatch experience will be an advantage)<ul><li>Excellent spoken English (neutral/British accent preferred)</li><li>Ability to work long shifts 8 hours as required</li><li>Strong multitasking skills &amp; ability to work under pressure</li><li>Punctual, disciplined, and responsible behaviour</li><li>Ability to work both independently and in a team</li><li>Problem solving skills &amp; conflict handling ability</li><li>Goal-oriented with a positive and professional attitude</li></ul>Why Join Meta Fusion Tech?<ul><li>Competitive salary: Rs 40,000 &ndash; Rs 45,000 per month</li><li>Performance bonuses based on KPIs</li><li>Clear career growth path with skill-based promotions</li><li>Supportive work environment with continuous learning opportunities</li></ul>Job Types: Full-time, Contract Contract length: 365 daysPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Taxi Operator (Inbound UK Based)

BYD South

<ul><li>Answers incoming calls.</li><li>Directs call to Clients &amp; staff, or departments through the switchboard or PBX system.</li><li>Places outgoing calls.</li><li>Logs all wake-up call requests and performs wake-up call services.</li><li>Understand the telephone operator board or PBX switchboard operations.</li><li>Knows what action to take when an emergency call is required.</li><li>Monitors automated systems including fire alarms and telephone equipment.</li><li>Assists in reporting telephone equipment or service complaints and problems.</li><li>Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.</li><li>Must be polite and courteous while answering the phone.</li><li>Keep records of calls placed and received by all departments and recording the call data.</li><li>Setup conference calls in different locations and time zones.</li><li>Update directory information on the front office software.</li></ul>Job Type: Full-timeWork Location: In person

Receptionist (Female)

County of San Mateo

<div></div><div><div><ul><li><div>Description
 
 
The Technology Services Department of the County of San Mateo is seeking qualified candidates for the Lead Telephone Operator position. Under general supervision, provide lead direction by training, assigning, and directing the work of County Telephone Operators who operate telephone consoles and softphones to connect incoming calls to County staff or departments and to provide information to the public regarding County functions and activities; serve as a resource to assigned Telephone Operators in handling difficult situations; respond to San Mateo County Health alarms and provide other related services according to established Standard Operating Procedures; maintain records; and prepare and update telephone directories.
 
 
The hours are Wednesday 6 p.m. - 11 p.m., Thursday 6 p.m. - 11 p.m., Friday 6 p.m. - 12 a.m., Saturday 8 am. - 8 p.m., and Sunday 8 a.m. - 8 p.m.
 
 
DISTINGUISHING CHARACTERISTICS
 
Lead Telephone Operator is the lead level in the Telephone Operator Series that performs the full range/scope of duties and tasks associated with the Telephone Operator classification and exercises a high degree of independent judgment in assigning, delegating, directing, and providing training on the work of San Mateo County Telephone Operators.
 
 
The ideal candidate will:
 
<ul><li>Experience involving considerable contact with the public, primarily by extensive use of telephones.</li>
<li>Knowledge of basic computer use in a business office and communication center environments.</li>
<li>Experience creating, updating, and publishing AMiON schedules.</li>
<li>Proficient knowledge of county government procedures, offices, and functions.</li>
<li>Experience with maintaining calm and focus in response to urgent calls, call center cardiac and fire alarm response, and other County related emergency situations.</li>
<li>Experience working closely with staff in a Supervisory position to create and execute procedures.</li>
<li>Experience with Komutel communications usage.</li>
<li>Receive calls in the middle of the night and after-hours from staff requiring guidance when sharing on-call responsibilities with the Supervisor.</li>
</ul> 
Examples Of Duties
 
Duties may include, but are not limited to, the following:
 
<ul><li>Provide lead direction to assigned telephone operations staff.</li>
<li>Train assigned staff in softphone, telephone, and County procedures.</li>
<li>Give guidance to a shift of telephone operations staff; set priorities and follow up as required.</li>
<li>Provide input into selection decisions, performance evaluations, and corrective action matters.</li>
<li>Monitor the work of Telephone Operators and serve as a resource in handling difficult situations.</li>
<li>Assist Telephone Services Supervisor in conducting training programs for both Telephone Operators and other County staff regarding new or changing telephone and softphone procedures and equipment.</li>
<li>Maintain records of incoming call messages and schedules of 24/7 County on-call staff.</li>
<li>Coordinate and schedule shift assignments when on-call.</li>
<li>Assist in maintaining telephone records and documents, including the pre-paration of County staff telephone directories and informational material.</li>
<li>Operate telephone consoles and softphones during an assigned shift.</li>
<li>Answer incoming calls, determine the nature of the call, and direct the caller to the proper department or person.</li>
<li>Locate County personnel regarding fires, bomb threats, intrusion alarms, and County emergencies and disasters.</li>
<li>Contact on-call personnel for after-hours matters involving the Coroner, Sheriff, Probation, and other County departments.</li>
<li>Receive calls regarding malfunctions of County equipment; recommend solutions and/or call the proper repair service as required.</li>
<li>Provide off hours services as required.</li>
<li>Perform related duties as assigned.</li>
</ul> 
Qualifications
 
 
Knowledge of:
 
<ul><li>Basic supervisory principles and practices.</li>
<li>Principles and techniques for interacting with the public, often when relations may be strained.</li>
<li>Effective communication skills in English, including clear spoken communication and written proficiency appropriate for the role.</li>
<li>Methods and techniques of operating telephone consoles and softphones.</li>
<li>Usage of standard office equipment and computer operation in an office and in communication center environments.</li> 
</ul> 
 
Skill/Ability to:
 
<ul><li>Evaluate the quality of the work of others.</li>
<li>Train others in work procedures.</li>
<li>Organize, prioritize, and coordinate work activities.</li>
<li>Operate telephone consoles and softphones.</li>
<li>Communicate clearly and concisely in English, both orally and in writing.</li>
<li>Comprehend information and ideas presented through speech in a noisy environment with static or weak transmissions via softphone, telephone, radio, and face-to-face communication.</li>
<li>Screen and interpret general data and filter relevant information.</li>
<li>Comprehend, interpret, relay, and document information via softphone, telephone, computer software, or other related technology.</li>
<li>Access and refer to information using available resources.</li>
<li>Remain focused, calm, and controlled under pressure, and exercise good judgment and common sense to make sound decisions in emergency situations.</li>
<li>Read and interpret various alarm devices and relay pertinent information.</li>
<li>Establish and maintain positive and courteous working relationships with County staff, the community, and co-workers.</li>
<li>Perform multiple tasks simultaneously.</li>
<li>Read, interpret, understand, and carry out written and oral instructions and/or information.</li>
<li>Listen, understand, and relay information via radio, telephone, softphone, and computer.</li>
<li>Sit for extended periods of time.</li>
<li>Interact tactfully and effectively with callers, some of whom may be hostile or irate.</li>
<li>Determine the nature of incoming calls and recommend appropriate action or solutions.</li>
<li>Quickly learn County procedures, personnel, offices, and functions.</li>
<li>Use initiative and sound independent judgment within established guidelines.</li>
<li>Operate telephone consoles and softphones.</li>
<li>Develop and foster a positive working rapport with direct and in-direct customers, the public, and co-workers.</li>
<li>Hearing and manipulative skills, sufficient to operate modern telephone consoles and softphones.</li> 
</ul> 
 
Education and Experience:
 
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
 
 
One year as a telephone operator in a centralized telephone operations setting utilizing modern telephone consoles and softphones.
 
 
Application/Examination
 
 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.
 
 
A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
 
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
 
IMPORTANT: Applications for this position will only be accepted online . If you are currently on the County's website, you may click the &quot;Apply&quot; button . If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
 
TENTATIVE RECRUITMENT SCHEDULE
 
Final Filing Date: Tuesday, May 19, 2026 at 11:59 p.m. PST
 
Screening: Wednesday, May 20, 2026
 
Combined Panel Interviews: Wednesday, May 27, 2026
 
 
About the County
 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
 
 
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
 
 
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
 
 
.
 
 
HR Contact: Arlene Cahill (Lead Telephone Operator) 
 
 
</div></li><li><div><h3 class="jobSectionHeader">ABOUT THE COMPANY</h3>
</div><div><ul><li><h3 class="jobSectionHeader">County of San Mateo Human Resources Department</h3>
</li></ul><div>San Mateo County government protects and enhances the health, safety, welfare, and natural resources of the community, and provides quality services that benefit and enrich the lives of the people of this community.
 
 
We are committed to:
<ul><li>The highest standards of public service</li>
<li>A common vision of responsiveness</li>
<li>The highest standards of ethical conduct</li>
<li>Treating people with respect and dignity</li>
</ul>San Mateo County is located in the scenic San Francisco Bay Area. The County&rsquo;s diverse population has approximately 750,000 residents, growing to over one million in daytime population. San Mateo County provides the benefits of a temperate climate and clean air, with abundant ocean sports and recreational activities. Rural open space areas, as well as metropolitan San Francisco, are within easy reach. San Mateo County government has a budget of $2.4 billion, with a workforce of over 5,400 employees in 22 departments and agencies.
San Mateo is an Equal Opportunity Employer</div></div></li></ul></div></div>

Lead Telephone Operator (Open and Promotional)

Intercontinental Exchange

<div>Overview:

Job Purpose
Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. 
The EUC team is responsible for supporting all hardware, software and technology used by in-office and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity and efficiency. 
Responsibilities<ul><li>
Onboard and train new internal and external users in ICE&rsquo;s environment</li><li>
Support and advance the global corporate computing environment</li><li>
Support hardware, software, and network needs for Windows, Mac, and virtual environments</li><li>
Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation management</li><li>
Deploy hardware and software including desktop and laptop imaging software and VoIP</li><li>
Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists</li><li>
Manage hardware inventory, mobile device support, purchasing, and file/print/DHCP</li><li>
Troubleshoot and support conference room AV and video conferencing systems (Zoom, Teams, Webex, etc.)</li><li>
Support broker and trading floor technology (New York based EUC analysts only)</li></ul> 
Knowledge and Experience<ul><li>
Bachelor&rsquo;s degree in Computer Science, MIS, CIS, or related field</li><li>
Ability to stand, stoop, kneel, bend, crouch, and lift 50+ pounds</li><li>
Experience with Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting</li><li>
Experience with networking technology such as Cisco and Juniper</li><li>
Experience with Windows OS, Mac OS, and Microsoft Office Suite</li><li>
Knowledge of scripting and PowerShell preferred</li><li>
Demonstrates a foundational understanding of AI‑powered productivity and analytics tools, including their capabilities, limitations, and appropriate use cases.</li></ul> 
Desirable Skills<ul><li>
Experience in an exchange, trading facility, or financial services environment</li><li>
Strong multitasking, time prioritization, collaborative and communication skills</li></ul>
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.</div>

Analyst, EUC

Al Ansari Exchange

A major foreign exchange and remittance company operating branches across Oman. Customer service staff handle money transfers, currency exchange, and client inquiries.A Remittance Clerk at Al Ansari Exchange handles customer money transfer and financial service transactions while delivering excellent service. This is a frontline role interacting with walk-in customers and supporting branch operations.Key Responsibilities:Process remittance and transfer transactions accurately and efficiently.Provide prompt, professional customer service &mdash; greeting customers, explaining services and fees, answering enquiries.Comply with Anti-Money Laundering (AML) policies, internal controls and regulatory requirements.Collect and file supporting documents for transactions according to company filing systems and policies.Maintain neat and organized work areas (counters, files, records).Handle complaints and service issues &mdash; resolve on the spot or escalate as appropriate.Manage telephone enquiries and provide rate/transaction information.Identify potential business opportunities and promote additional services where appropriate.Typical Requirements:Bachelor&rsquo;s degree (often preferred) or diploma.1&ndash;3+ years experience in cash handling, customer service, or banking/finance.Excellent communication skills (English, knowledge of Arabic or other languages is a plus).Ability to work shifts and in different branch locations if needed.Good computer literacy (POS, MS Office).Job Type: Full-timePay: From RO314.000 per monthWork Location: In person

Remittance Clerk - Al Ansari Exchange

HCA Healthcare Trident Hospital

<div>Do you have the PRN career opportunities as a Hospital Telephone Operator you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare Trident Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.
We are looking for those that can work any of the following shifts:<ul><li>
Monday through Friday 7a-3p</li><li>
Monday through Friday 3p-11p</li><li>
Saturday and Sunday 7a-7p</li><li>
Saturday and Sunday 7p-7a</li></ul>
MULTIPLE PRN POSITIONS AVAILABLE
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">The Hospital Telephone Operator will operate a console telephone switchboard in order to relay incoming, outgoing and inter-facility calls, providing information to callers as appropriate. 
Additional duties will include:<ul><li>
Performing various hospital communication duties such as overhead paging, beeper paging, monitoring alarms, gas levels and fire alarms, and alerting personnel of impending disasters, fires and codes notifying appropriate personnel as required.</li><li>
Training new hires, keeping resources updated, cleaning the work space, and all other duties deemed necessary by the management team. This is an entry-level position working under limited supervision.</li><li>
Work situations are basically routine and require strong communication skills, and a service oriented individual.</li></ul></h5><h6 class="jobSectionHeader">
What qualifications you will need:</h6><h5 class="jobSectionHeader"><ul><li>
Basic reading comprehension required.</li><li>
Proficient in all Microsoft Office programs with at least a 30 words per minute speed.</li><li>
Multiline telephone system or Call Center experience preferred.</li><li>
Healthcare experience preferred.</li><li>
Knowledge of medical terminology preferred.</li><li>
High School Graduate or GED is preferred.</li><li>
Ability to perform calmly, competently and quickly in emergency situations required.</li><li>
Ability to fluently speak and understand English required.</li></ul>
Benefits</h5>
HCA Healthcare Trident Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location and position.
Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, HCA Healthcare Trident Hospital and HCA HealthCare Summerville Hospital and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency. 
 
We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Health's more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Telephone Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div>

Hospital Telephone Operator PRN

Three Crosses Regional Hospital

<div>PBX Operator Full Time Mon - Fri
If you're looking for a place to grow your skills and experience, Three Crosses Regional Hospital is looking for you! We are looking for a PBX Operator that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Duties/Responsibilities:<ul><li>
Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.</li><li>
Determine the nature of inquiries and provide general information.</li><li>
Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.</li><li>
Provide external connections for staff and answer internal queries directed to the switchboard.</li><li>
Provide connections to the police, ambulance, or fire department when emergencies are reported.</li></ul>
 Requirements:<ul><li>
High school diploma or GED</li><li>
Knowledge of switchboards and phone systems</li><li>
Excellent customer service skills</li></ul>
Three Crosses Regional Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law</div>

PBX Operator Full Time Mon-Fri

Search 4536+ Telephone exchange operator jobs near you this May. New roles added regularly across leading industries. Apply today.