telephone operator

S&C Electric Company

<div><p>As an S&amp;C Electric team member, you&rsquo;ll work on projects that have real-world impact. You&rsquo;ll help transform the grid for resilient and reliable power worldwide. S&amp;C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We&rsquo;re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.
</p><p>Join S&amp;C to make an impact on tomorrow&rsquo;s energy challenges and become an employee-owner!
</p><p><b>Hours
</b></p><ul><li><b>9:00 am &ndash; 5:30 pm (Mon-Fri) Onsite
</b></li></ul><p><b>Compensation
</b></p><p>At S&amp;C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. <b>The estimated annual base salary range for this position is $36,990 - $46,230.00. </b>Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&amp;C&rsquo;s annual incentive plan (AIP), subject to eligibility criteria.
</p><p><b>Join Our Team as a Telephone Operator - Receptionist!
</b></p><p>This position performs administrative support by answering and directing incoming calls, greeting visitors at the reception desk, and various other clerical duties.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Operating telephone switchboards in the company lobbies to answer and direct incoming calls and placing outgoing calls.
</li><li>Assisting internal and external callers with call routing by identifying proper extensions and directing calls.
</li><li>Welcoming and directing visitors by identifying visitor needs.
</li><li>Contacting receiving host(s).
</li><li>Following proper log-in and log-out protocols.
</li><li>Preparing and maintaining the Visitor Board.
</li><li>Maintaining and issuing headsets/receivers and transmitters for planned visits when requested.
</li><li>Maintaining a safe and clean reception area.
</li><li>Opening and securing the lobby area at the start and end of the assigned shift.
</li><li>Assisting the Office Services group which may include receiving incoming packages, delivering and picking up mail, etc.
</li><li>Cross-training on mailroom tasks
</li></ul><p><b>What you&rsquo;ll Need To Succeed:
</b></p><ul><li>Requires High School Diploma or equivalent
</li><li>Exceptional oral communication skills.
</li><li>The ability to come across in a professional manner.
</li><li>Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
</li><li>Good telephone etiquette and ability to respond to routine telephone inquiries.
</li><li>Less than one year of experience operating a switchboard and working in an office setting handling multiple tasks in an environment where interruptions occur regularly
</li></ul><p><b>Preferred:
</b></p><ul><li>Bilingual in Spanish
</li></ul><p><b>Major Physical Demands:
</b></p><ul><li>Standing: Occasional standing for work
</li><li>Lifting: Occasional lifting of items up to 20 pounds
</li><li>Walking: Occasional walking of moderate distances
</li><li>Carrying: Occasional carrying of light objects
</li><li>Pushing: Infrequent pushing of objects
</li><li>Pulling: Infrequent pulling of objects
</li><li>Bending: Occasional bending
</li><li>Reaching: Occasional full range of motion to perform work.
</li><li>Handling: Frequent handling of phone equipment
</li><li>Environment: standard office environment
</li></ul><p>S&amp;C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com .
</p><p><b>No fixed deadline</b></p></div>
<br><div><p>In 1909, S&amp;C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&amp;C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.
</p><p>With a diverse, global workforce and core values around integrity, safety, and quality, S&amp;C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&amp;C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.
</p><p>S&amp;C&rsquo;s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.
</p><p></p><p><b>S&amp;C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):
</b></p><ul><li>Health and Welfare Benefits: Medical &amp; Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&amp;D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
</li><li>Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
</li></ul><p>Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).</p></div>

Telephone Operator-Receptionist

Solis

<div>
 <p>
  Answer customer inquiries, handle customer complaints and keep relevant records.
 </p>
 <p>
  Be responsible for collecting, filling out and submitting daily work data, and abide by service management rules and regulations.
 </p>
 <p>
  Possess strong observation and insight capabilities; identify issues raised by callers in a timely manner, and sort out relevant records.
 </p>
 <p>
  Conduct customer care and satisfaction surveys, collect opinions and suggestions, and monitor service quality.
 </p>
 <p>
  Monitor comments on social media platforms including Facebook, Instagram, Google and YouTube, follow up with customers, collect and feedback information, and resolve related issues.
 </p>
 <p>
  Deliver high-quality business support to customers in accordance with company procedures to improve customer satisfaction.
 </p>
 <p>
  Maintain a positive attitude, actively cooperate with internal business development and adjustments, and ensure stable business operation.
 </p>
 <p>
  Maintain the daily working environment, keep the workspace clean and implement 5S management.
 </p>
 <p>
  Attend weekly and monthly meetings of the service station.
 </p>
 <p>
  Complete other tasks assigned by the management.
 </p>
</div>


Telephone Operator

Hilton

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Exceptional Hospitality Starts with You
  <br/>
  <br/>
 </strong>
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 <strong>
  Reservations Agent
 </strong>
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Here's what you'll do during a typical day:
 <br/>
 <br/>
 <ul>
  <li>
   As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
  </li>
  <li>
   Answers calls originating from external and internal sources.
  </li>
  <li>
   Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
  </li>
  <li>
   Assists guests with directions or other required information.
  </li>
  <li>
   Open and close tickets as per guest or staff requests
  </li>
  <li>
   Directs hotel staff to assist guests, upon request.
  </li>
  <li>
   Communicates to callers in a clear and concise manner.
  </li>
  <li>
   Inputs/writes messages using proper grammar and spelling.
  </li>
  <li>
   Verifies names and telephone numbers.
  </li>
  <li>
   Properly handles all incoming urgent matters or emergencies for the guests and hotel.
  </li>
  <li>
   Works with hotel management and/or security in order to calmly direct appropriate action.
  </li>
  <li>
   Appropriately documents all emergencies.
  </li>
  <li>
   In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
  </li>
  <li>
   Operate facsimile to send and receive transmissions for guests.
  </li>
  <li>
   Notify guests of receipts using computer system.
  </li>
  <li>
   Call for repair and technical support of all computer based equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What It Takes to Make the Stay
  <br/>
  <br/>
 </strong>
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 <br/>
 <br/>
 A passion for spreading the light and warmth of
 <strong>
  Hospitality
 </strong>
 . Acting with
 <strong>
  Integrity
 </strong>
 and always doing the right thing. Inspiring others through
 <strong>
  Leadership
 </strong>
 . A belief that
 <strong>
  Teamwork
 </strong>
 drives the best outcomes. A sense of
 <strong>
  Ownership
 </strong>
 and accountability. And a focus on the
 <strong>
  Now
 </strong>
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Join an Award-Winning Workplace Culture
  <br/>
  <br/>
 </strong>
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 <br/>
 <br/>
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 <br/>
 <br/>
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 <br/>
 <br/>
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>


Telephone Operator (Arabic Speaker)

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 <br/>
 <br/>
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a professional and courteous Telephone Operator / Royal Service Agent to join our team in Cairo, Egypt. In this role, you will serve as the first point of contact for our organization, managing incoming and outgoing calls while providing exceptional customer service. You will be responsible for routing calls to appropriate departments, handling inquiries with professionalism, and ensuring every caller receives a positive experience that reflects our commitment to excellence.
 <br/>
 <br/>
 <ul>
  <li>
   Answer incoming calls promptly and professionally, greeting callers with courtesy and warmth
  </li>
  <li>
   Route calls to the appropriate departments or personnel based on caller needs and organizational protocols
  </li>
  <li>
   Manage call queues efficiently and minimize wait times while maintaining service quality
  </li>
  <li>
   Provide information about services, facilities, and organizational offerings to callers
  </li>
  <li>
   Take accurate messages and ensure timely delivery to intended recipients
  </li>
  <li>
   Handle customer inquiries and complaints with empathy, patience, and problem-solving skills
  </li>
  <li>
   Maintain detailed call logs and records using telephone systems and organizational software
  </li>
  <li>
   Multitask effectively by managing multiple calls, administrative duties, and customer requests simultaneously
  </li>
  <li>
   Demonstrate professional telephone etiquette and communication skills at all times
  </li>
  <li>
   Assist with general administrative tasks as needed to support organizational operations
  </li>
  <li>
   Maintain confidentiality and handle sensitive information with discretion
  </li>
  <li>
   Provide feedback on caller concerns to management to support continuous service improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Telephone Operator, Royal Service Agent, or in a similar customer-facing role
  </li>
  <li>
   Excellent verbal communication skills with clear pronunciation and professional telephone etiquette
  </li>
  <li>
   Strong interpersonal and customer service skills with the ability to remain calm under pressure
  </li>
  <li>
   Proficiency in multitasking and managing multiple calls simultaneously
  </li>
  <li>
   Exceptional organizational and time management abilities
  </li>
  <li>
   Attention to detail and accuracy in recording information and routing calls
  </li>
  <li>
   Ability to work independently and as part of a team in a fast-paced environment
  </li>
  <li>
   Proficiency with computer systems and basic office software applications
  </li>
  <li>
   Bilingual capabilities in Arabic and English
  </li>
  <li>
   Active listening skills and the ability to understand and address caller needs effectively
  </li>
  <li>
   Problem-solving abilities and conflict resolution skills
  </li>
  <li>
   Professional demeanor and positive attitude toward customer service
  </li>
  <li>
   Flexibility to adapt to changing priorities and organizational needs
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Telephone Operator / Royal Service Agent

Xanterra

<div>Overview:<div></div><div><b><br>
Live. Work. Explore. as a part of our Lodging team at the Oasis at Death Valley!</b></div><div><br>
The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.</div><div></div><div><br>
We&rsquo;re hiring a Telephone Operator to Live. Work. Explore. in Death Valley National Park!</div><div></div><div><b><br>
Job Summary:</b><br>
As the Telephone Operator you&rsquo;ll manage our telephone and radio systems to keep operations running smoothly and ensure guest security. You&rsquo;ll be the friendly voice answering calls, providing information, coordinating emergency responses, and maintaining accurate records to support our hotel and park services. If you&rsquo;re detail-oriented, enjoy multitasking, and want to play a key role in guest satisfaction and safety, we&rsquo;d love to hear from you!</div><div></div><div><b><br>
The Details:</b><br>
Position Type: Full-time Year-round</div><div><br>
Start Dates: As soon as possible, Approximately 3 weeks out</div><div>
Pay: $17.20/hr.<br>
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)</div><div></div><div><b><br>
Why the Oasis at Death Valley?</b><br>
Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.</div><div></div><div><b><br>
Life at the Oasis:</b></div><ul><li>
Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost</li><li>
Free on-site laundry facility, Wi-Fi (limited bandwidth)</li><li>
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities</li><li>
Meet people of all ages from all over the country and world!</li></ul><p><b>
Benefits:</b></p><ul><li>
Medical, Dental, Vision</li><li>
Paid Time Off and Holidays</li><li>
Disability Insurance</li><li>
401k with match</li><li>
Life and AD&amp;D Insurance</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
Learning and Development Program</li></ul><p><b>
Perks:</b></p><ul><li>
Free Death Valley National Park pass</li><li>
Free access to pool, golf course, rec center, gym and sports court</li><li>
Retail, Lodging and Travel Discounts
</li><li>Planned employee trips and activities</li><li>
$350 Referral Bonus Program</li><li>
The adventure of a lifetime!</li></ul>
Responsibilities:
<ul><li>Operates communication systems, such as telephone, switchboard, two-way radio and paging system.</li><li>
Answers incoming calls, greets callers, transfers calls and takes messages as necessary.</li><li>
Monitors alarm systems in order to ensure that secure conditions are maintained.</li><li>
Routes emergency calls appropriately.</li><li>
Contacts security staff members when necessary.</li><li>
Provides callers and guests with hotel and park information.</li><li>
Enters guest information into phone computer system and keeps accurate records regarding phone restrictions and guest wake-up calls.</li><li>
Responsible for mail/packages for guests and employees.</li><li>
Works closely with front desk, housekeeping and maintenance to ensure guest satisfaction and accurate record keeping.</li><li>
All other duties as assigned.</li></ul>
Qualifications:
<ul><li>At least six (6) month experience as a telephone switchboard operator or answering a multi-line telephone.</li><li>
Excellent customer service and verbal communication skills.
</li><li>Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone.
</li><li>Must have clerical aptitude, accuracy and attention to detail.</li></ul><div><b>
Physical Demands</b></div><ul><li>
Ability to work siting for extended periods of time and must have the endurance to function in a fast-paced and high-stress environment.
</li><li>Must have the manual dexterity to work busy consoles and PCs.</li></ul><div></div><div><i><br>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</i></div></div>

Telephone Operator - Oasis at Death Valley

Valcor

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2><p>
ValCorp is seeking a professional and reliable Lead Telephone Operator to support the VA Central California Health Care System's 24/7 switchboard operations. This role supports daily operator coordination, staffing coverage, telephone office communication, emergency notification support, and compliance with VA policies and the Performance Work Statement (PWS).</p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><ul><li>
Prepare duty schedules, vacation schedules, and shift coverage plans to support continuous 24/7 operations.</li><li>
Conduct audits of telephone instruments, supplies, alarm systems, and related communication resources.</li><li>
Supervise daily activities of unit personnel and help ensure adequate coverage across assigned shifts.</li><li>
Review and support correction of deficiencies, incident reports, and caller complaint documentation.</li><li>
Serve as a liaison between ValCorp and the VA Telephone Office for routine operational matters.</li><li>
Maintain updated manuals, directories, communication guidelines, and job-related reference materials.</li><li>
Support training of new operators and reinforce compliance with VA procedures and contract requirements.</li><li>
Assist with emergency communications, paging procedures, escalations, and timely operational follow-up.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
Minimum of two (2) years of switchboard, telephone operator, call center, dispatch, or related communication experience.</li><li>
Prior lead, supervisory, or team coordination experience preferred.</li><li>
Strong verbal communication, organizational, and documentation skills.</li><li>
Ability to support 24/7 staffing operations, shift coverage planning, and time-sensitive communications.</li><li>
Familiarity with Cisco Finesse or similar telephone and call-routing systems preferred.</li><li>
Must be eligible to successfully complete required government background screening.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Competencies</b></h2><ul><li>
Shift coverage planning and operator coordination</li><li>
Telephone office communication and follow-through</li><li>
Emergency communication support</li><li>
Documentation accuracy and records maintenance</li><li>
Professionalism, reliability, and attention to detail</li></ul></div>

Lead Telephone Operator- VA Central California Health Care System, Fresno

Central Florida Sleep Diagnostic & Treatment Center

<p>The Sleep Program Coordinator / Telephone Operator Supervisor is responsible for overseeing the daily coordination of the Sleep Medicine Program while supervising the telephone operator team to ensure exceptional patient access, timely scheduling, insurance authorization, and outstanding customer service.</p><p>This position serves as the central point of communication between patients, physicians, referring providers, insurance companies, sleep laboratory staff, and durable medical equipment (DME) providers. The coordinator ensures patients move efficiently through the diagnostic and treatment process while maintaining high standards of customer service and operational excellence.</p><p>The Telephone Operator Supervisor is responsible for monitoring telephone performance, coaching staff, ensuring prompt call answering, maintaining quality standards, and improving patient satisfaction.</p><p>Pay: $15.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Clinical Program Coordinator/Phone Call Supervisor

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