telephone order dispatcher

Go To Logistics / TST Expedite Inc

Job Overview As a Dispatcher, you will play a crucial role in coordinating transportation activities to ensure efficient operations. You will be responsible for managing logistics, communicating with drivers, and optimizing delivery schedules.Duties - Utilize transportation management systems such as Truck Mate to plan, execute shipments, and track &amp; trace. - Coordinate with supply chain partners to facilitate smooth logistics operations - Communicate effectively with drivers to provide instructions and updates on routes and schedules - Monitor shipping and receiving activities to ensure timely deliveries - Utilize GIS tools for route optimization and tracking - Assist in fleet management by scheduling maintenance and repairs as neededExperience - Previous experience in logistics, transportation, or a related field is preferred - Familiarity with 3PL (third-party logistics) operations is a plus - Proficiency in using transportation management systems - Strong communication skills and phone etiquette - Ability to multitask and prioritize tasks effectivelyJob Type: Full-timePay: $18.75 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher/ Track & Trace / Evening Shift

Prime Inc

<div>Overview:
<div></div><div>
We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.</div>
Responsibilities: 
<div></div><ul><li>
Analyze dispatch information to ensure ability of driver to meet service standards.</li><li>
Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.</li><li>
Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.</li><li>
Accurately complete accident reports per company policy.</li><li>
Effectively communicate Company policy and service expectations to drivers.</li><li>
Coordinate load relays to prevent service failures using prescribed guidelines/procedures.</li><li>
Answer multi-line phone in timely manner to maintain communication standards with drivers.</li><li>
Process QUALCOMM messages in timely manner.</li><li>
Practice punctuality and efficiency when completing all assigned tasks.</li><li>
Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.</li><li>
Complete continuing training as directed by management.</li><li>
Practice Company Core Values.</li><li>
**This is not a remote position.</li></ul>
Qualifications:<div></div><div> 
QUALIFICATIONS REQUIRED:
</div><div>Any combination of education, training, and experience providing the following knowledge, skills, and abilities.</div><div></div><div> 
Knowledge</div><div>
Basic knowledge of trucking/transportation industry preferred, but not required.</div><div></div><div> 
Abilities</div><div>
Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 40 WPM. Proficient in Excel, Word, and Outlook. Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.</div><div></div><div> 
Experience, Education, and Training</div><div>
Four year college degree in supply chain management or other business related field or at least two years management experience preferred.</div><div></div><div> 
Working Environment</div><div>
Primarily indoors with heating and cooling regulated in a general office environment.</div></div>

Night Fleet Dispatch

Parker Service, Inc

Parker Service, Inc is looking to hire a Call Taker to join our growing team! Parker's is a family-owned and operated towing service that has over 5 locations throughout the Fort Wayne area, more than 140 large and small hook trucks/equipment and over 120 employees. Parker&rsquo;s has been reliably and honestly providing excellent customer service to the Fort Wayne area for almost 90 years. We value our employees and understand the importance of work-life balance.Looking to make an immediate hire!Pay starts at $16.00/hour with potential for growth!Hours:We are hiring for 6am to 6 pm on a swing shift schedule.Benefits:<ul><li>Health Insurance</li><li>Life Insurance</li><li>401K with Match</li><li>Paid Vacation</li><li>PTO</li><li>Disability Insurance</li><li>Great work environment</li></ul>Duties and Responsibilities:<ul><li>Assisting Customers Over the Phone</li><li>Using a Computer Program for Call Taking, Dispatching, and GPS Tracking</li><li>Taking Credit Card Payments</li><li>Keeping Accurate Records</li></ul>Qualifications:<ul><li>Previous Dispatching or Roadside Assistance experience preferred, but not needed</li><li>Ability to Multitask</li><li>Communication Skills</li><li>Adaptability</li><li>Self-Motivated</li><li>Ability to Work in Both Team and Independent Settings</li><li>Willing to Learn</li><li>Ability to Handle High Pressure Situations</li></ul>Apply online today!Job Type: Full-timePay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have any call taking or dispatching experience?</li></ul>Work Location: In person

Call Taker/Dispatcher

Myo Aesthetics 

Hiring: Telecaller / Customer Service RepresentativeWe are looking for a Telecaller / Customer Service Representative to join our team.Requirements:<ul><li>Good command of English</li><li>Tagalog speakers preferred</li><li>Strong communication and customer handling skills</li><li>Basic computer knowledge</li><li>Positive attitude and willingness to learn</li></ul>Responsibilities:<ul><li>Handle customer inquiries and provide information</li><li>Make and receive calls professionally</li><li>Maintain good customer relationships</li><li>Record call details and follow up when needed</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Telecaller

CabCall Experts (CCE)

CabCall Experts is looking for experienced UK Taxi Dispatchers to join our growing operations team. We are seeking professional dispatchers who have hands-on experience working with UK taxi booking systems and understand the fast-paced nature of taxi dispatch operations.The ideal candidate should have prior experience handling bookings, dispatching drivers efficiently, and delivering excellent customer service for UK taxi companies.Key Responsibilities:<ul><li>Manage incoming taxi bookings from phone, app, and web systems</li><li>Dispatch drivers efficiently while maintaining service levels</li><li>Monitor driver availability and job allocations</li><li>Handle customer queries and booking amendments</li><li>Ensure accurate data entry and booking management</li><li>Communicate professionally with drivers and clients</li></ul>Requirements:<ul><li>Strong English communication skills</li><li>Ability to work under pressure in a fast-paced environment</li><li>Good problem-solving and multitasking abilities</li><li>Previous UK Taxi Dispatch experience, Hands on knowledge of iCabbi / autocab dispatch system is preferred.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Stable full-time role</li><li>Professional work environment</li><li>Opportunity to grow within a rapidly expanding company</li></ul>How to Apply: Interested candidates with relevant experience are encouraged to apply by sending their CV/Resume to jobs@cabcallexperts.comPay: Up to Rs100,000.00 per hourExpected hours: 40 &ndash; 60 per weekWork Location: In person

UK Taxi Dispatcher

Crypto Auto

Automotive Service Advisor - Essential Duties<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Automotive Service Advisor

CorVel Corporation

<div>The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient&rsquo;s medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel.

This is a remote role.

ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
<ul>
<li>Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source</li>
<li>Provide assessment, planning, implementation, and evaluation of patient's progress</li>
<li>Evaluate patient's treatment plan for appropriateness, medical necessity, and cost effectiveness</li>
<li>Utilize medical and nursing knowledge to discuss the current treatment plan/alternate treatment plans with the physician</li>
<li>Make medical recommendations of available treatment plans to the payer</li>
<li>Implement care such as negotiating and coordinating the delivery of durable medical equipment and nursing services</li>
<li>Devise cost-effective strategies for medical care</li>
<li>Required to prepare organized reports within a specified timeframe</li>
<li>Minimum Productivity Standard is 95% per month</li>
<li>Additional duties as assigned</li></ul> 


KNOWLEDGE &amp; SKILLS:
<ul>
<li>Ability to make independent medical decisions and recommendations to all parties</li>
</ul><ul><li>Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment</li>
<li>Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to meet designated deadlines</li>
<li>Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets</li>
<li>Strong interpersonal, time management, and organizational skills</li>
<li>Ability to work both independently and within a team environment</li></ul> 


EDUCATION &amp; EXPERIENCE:
<ul>
<li>Bachelor&rsquo;s degree required, BSN preferred</li>
<li>Graduate of accredited school of nursing</li>
<li>Current RN Licensure in state of operation</li>
<li>3 or more years of recent clinical experience, preferably in rehabilitation</li>
<li>URAC recognized Case Management certification (ACM, CCM, CDMS, CMAC, CMC, CRC, CRRN, COHN, COHN-S, RN-BC) required to be obtained within 3 years of hire if no nationally recognized certification is present at time of hire</li>
<li>Strong clinical background in orthopedics, neurology, or rehabilitation preferred</li>
<li>Strong cost containment background, such as utilization review or managed care helpful</li>
<li>Certification as a CIRS or CCM preferred</li></ul> 


PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $66,941 - $101,258

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. 


ABOUT CORVEL:

CorVel, a certified Great Place to Work&reg; Company, is a national provider of industry-leading risk management solutions for the workers&rsquo; compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote</div>

Telephonic Case MGR II

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