telephone order dispatcher

Infina Health

<div><div><div>Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth!
We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
<ul><li>Receive emergency and non-emergency calls and record significant information</li>
<li>Address problems and requests by transmitting information or providing solutions</li>
<li>Receive and dispatch orders for products or deliveries</li>
<li>Prioritize calls according to urgency and importance</li>
<li>Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li>
<li>Monitor the route and status of field units to coordinate and prioritize their schedule</li>
<li>Provide field units with information about orders, traffic, obstacles and requirements</li>
<li>Enter data in computer system and maintain logs and records of calls, activities and other information</li>
</ul>
Skills
<ul><li>Proven experience as dispatcher or relevant position</li>
<li>Fast typing with experience in data entry</li>
<li>Knowledge of procedures and guideline for emergency situations</li>
<li>Proficient in English and Spanish (oral and written)</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Active listener with excellent communication skills</li>
<li>Sound judgement and critical thinking</li>
<li>High school diploma</li></ul></div></div></div><div></div>

Dispatcher & Phone Operator (Evening, Night, & Weekends)

Dispatcher & Phone Operator (2nd Shift)

Cabcall Outsource

Candidates experienced with icabbi, Autocab, cordic software are requiredJob Overview: Your role as Cab Call Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:<ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul>What You&rsquo;ll Do<ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of ICabbi, Autocab &amp; Cordic are required.</li><li>British Accent is mandatory for this role.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Taxi Booking Dispatcher/Operator-UK

Abhikalpan Construction Solution Pvt Ltd

Job Title: Telecaller Department: TeleSales Location: Office No. 922, Nyati Empress, Viman Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra 411014 Employment Type: Full-timeJob SummaryWe are looking for a Telecaller to handle outbound and inbound calls, generate leads, explain products/services to customers, and maintain good customer relationships. The candidate should have good communication skills and a positive attitude.Key Responsibilities<ul><li>Make outbound calls to prospective customers</li><li>Handle inbound queries and provide information</li><li>Explain products/services clearly to customers</li><li>Maintain customer database and call records in Excel/CRM</li><li>Follow up on leads and convert to sales/appointments</li><li>Resolve customer queries professionally</li><li>Achieve daily/weekly calling and conversion targets</li><li>Coordinate with sales/field teams if required</li></ul>Eligibility &amp; Requirements<ul><li>12th pass / Graduate</li><li>Fresher or experienced both can apply</li><li>Good verbal communication skills (Hindi/English/regional language)</li><li>Basic computer knowledge &amp; typing skills</li><li>Comfortable working with targets</li><li>Pleasant voice and confident telephone manners</li></ul>Preferred Skills<ul><li>Customer handling skills</li><li>Convincing and negotiation skills</li><li>Active listening skills</li><li>Patience and problem-solving attitude</li></ul>Job Type: Full-timePay: ₹9,160.92 - ₹10,034.08 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Tele Caller Executive

DELEGATE AUTO REPAIR WORKSHOP

<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Type: Full-time

AUTOMOTIVE ADVSOR OR INCHARGE

ALPHA DOCS HUB

KEY RESPONSIBILITIES:<ul><li>Make outbound calls to potential and existing customers</li><li>Promote products/services and generate leads</li><li>Maintain positive relationships and ensure customer satisfaction</li><li>Achieve daily and monthly targets</li></ul>REQUIREMENTS:<ul><li>Fluent in English (Hindi speaking is an added advantage)</li><li>Excellent communication and interpersonal skills</li><li>Prior experience in telecalling or sales is preferred but not mandatory</li><li>Positive attitude and willingness to learn</li><li>Female candidates on husband/spouse visa are preferred</li></ul>Email: hr01.ecommerce@gmail.com Phone / WhatsApp:<ul><li>+971 52 821 7290</li><li>+971 55 311 6217</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED4,000.00 per month

Telecaller

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is hiring experienced and reliable UK Cab Dispatchers &amp; Operators to join our growing operations team. We are seeking proactive individuals who can think quickly, stay organized, and perform efficiently in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;are highly encouraged to apply.Key Responsibilities<ul><li>Efficiently manage and allocate incoming cab bookings to ensure timely and reliable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to ensure smooth operations.</li><li>Maintain clear and professional communication with drivers and customers, providing updates and assistance as required.</li><li>Accurately maintain records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and applicable transportation regulations.</li><li>Address customer inquiries and concerns promptly and professionally to maintain a positive service experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1 year of experience in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch systems, GPS tools, and route management software.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving skills.</li></ul>Job Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested Candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

UK Taxi Dispatchers

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