telephone supervisor

Hilton

<div>
 A Telephone Supervisor assists the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.
 
 
 
 What will I be doing?
 
 
 
 As a Telephone Supervisor, you will assist the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. A Telephone Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Front Office Manager with the daily department operations
 </li>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Accept and deliver all messages correctly and promptly for both Guests and management
 </li>
 <li>
 Ensure all wake up calls take place at the correct time
 </li>
 <li>
 Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
 </li>
 <li>
 Handle emergency calls immediately and relay comprehensive and accurate information, as required
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
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 Attend appropriate training courses, when required
 </li>
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 Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Telephone Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude and good communication skills, especially on the telephone
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Telephone Supervisor

TeamHealth

<div><div><div>TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America&rsquo;s Greatest Workplaces in Health Care for 2025 &ndash;Becker&rsquo;s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us! 
 
What we Offer 
<ul><li>Career Growth Opportunities</li>
<li>A Culture anchored in a strong sense of belonging</li>
<li>Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment</li>
<li>401k (Discretionary match)</li>
<li>Generous PTO</li>
<li>8 Paid Holidays</li>
<li>Equipment Provided for Remote Roles</li>
</ul>
JOB DESCRIPTION OVERVIEW: 
 
Position is responsible for reviewing rejections assigned to Denials Resolution in ETM System. Maintains accuracy and production to ensure denials are being processed efficiently. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
 
 Reviews ETM worklist to process rejections according to written procedures 
 Reviews rejections to identify trends and carrier issues that need to be reported to management. 
 Obtains appropriate carrier information for rejected claims. 
 Information obtained from carrier indicates related to provider rejection. Directs rejections to the Provider Enrollment Department. 
 Maintain knowledge of ETM system. 
 Participates in monthly meeting with Denials Resolution Supervisor. 
 Communicates with Denials Resolution Supervisor for unusual circumstances that may include adjustments, denials, fee schedules, claims, etc. 
 Performs any and all duties as directed by Senior Representative, Denials Resolution Supervisor and Accounts Receivable Manager.

Job Requirements:

QUALIFICATIONS / EXPERIENCE:
 
 
High school diploma or equivalent. 
 
 Minimum two years previous medical billing experience required with emphasis on
 
research and claim denials in Accounts Receivable preferred. 
 
 Demonstrated knowledge of physician billing. 
 
 Demonstrated knowledge of health care reimbursement guidelines. 
 
 Knowledge of ICD-10 and CPT-4 coding. 
 
 Excellent oral and written communication. 
 
 Knowledge of denials and review policies for all plans. 
 
 Thorough working knowledge of physician billing policies and procedures. 
 
 Computer literate. 
 
 Excellent follow-up skills. 
 
 Excellent organizational skills. 
 
 Training classes and seminar attendance may require travel. 
 
SUPERVISORY RESPONSIBILITIES:
 
 
None
 
 
PHYSICAL / ENVIRONMENTAL DEMANDS:
 
 
Job performed in a well-lighted, modern office setting 
 Occasional standing/bending
 
Occasional lifting/carrying (20lbs or less)
 
Moderate stress
 
Prolonged sitting
 
Prolonged work on a PC/computer
 
Prolonged telephone work
 
 
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key,
 
calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions
 
and/or meet production standards to comply with the essential functions. 
Also, may require physical
 
and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more
 
than five days per week. 

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</div><div></div><div><div>Job Snapshot</div>
<div><h4 class="jobSectionHeader">Employee Type</h4>
Full-Time
</div><div><h4 class="jobSectionHeader">Location</h4>
Alcoa, TN (Remote)
</div><div><h4 class="jobSectionHeader">Job Type</h4>
Admin - Clerical
</div><div><h4 class="jobSectionHeader">Experience</h4>
Not Specified
</div><div><h4 class="jobSectionHeader">Date Posted</h4>
02/20/2026
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">Apply to this job.</h3>
Think you're the perfect candidate?</div></div></div></div></div>

Denials Representative

<div>
 A Telephone Operator t is responsible for processing all incoming and outgoing calls accurately and courteously.
 
 
 
 What will I be doing?
 
 
 
 A Telephone Operator contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Process all incoming and outgoing calls accurately and courteously
 </li>
 <li>
 Records and controls accurately wake up calls
 </li>
 <li>
 Pages guests in co-operation with concerned departments
 </li>
 <li>
 Assists guests with international calls and directory queries
 </li>
 <li>
 Calls guests by name whenever possible
 </li>
 <li>
 Pages staff member when requested
 </li>
 <li>
 Abides by principles of guest privacy
 </li>
 <li>
 Handles guests' needs or requests and reports complaints to the Supervisor
 </li>
 <li>
 Report on logbook daily
 </li>
 <li>
 Bill call costs
 </li>
 <li>
 Aware of local telephone listings and frequently dialed numbers
 </li>
 <li>
 Advises defects on switchboard equipment to Supervisor
 </li>
 <li>
 Attends to all guest queries and requests promptly
 </li>
 <li>
 Maintains detailed knowledge of the Hotel's fire, life and safety system
 </li>
 <li>
 Maintain Hotel Information
 </li>
 <li>
 Provide secretarial services for guests
 </li>
 <li>
 Efficient in the use of all business center equipment
 </li>
 <li>
 Update traffic sheets accurately
 </li>
 <li>
 Handle complaints promptly and follow up thoroughly on action taken
 </li>
 <li>
 Update airline schedules and guides the guest whenever requested
 </li>
 <li>
 Co-ordinate the reservations of meeting rooms
 </li>
 <li>
 Advise to Supervisor all stationary needs in advance
 </li>
 <li>
 Ensure cleanliness of work area and clean your work area prior to departing
 </li>
 <li>
 Report daily activities in logbook
 
 
 
 </li>
 </ul>
 Occupational Health and Safety Responsibilities:
 
 
 <ul>
 <li>
 Demonstrate Awareness of Hilton policies and procedures and ensure all procedures are conducted safely and within Hilton guidelines
 </li>
 <li>
 Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
 </li>
 <li>
 Initiate action to correct a hazardous situation and notify supervisors of potential dangers
 </li>
 <li>
 Log security incidents and accidents in accordance with hotel requirements
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Telephone Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 
 Drive for Results:
 
 
 
 <ul>
 <li>
 Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals
 </li>
 <li>
 Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
 
 
 
 </li>
 </ul>
 
 Understanding the Business:
 
 
 
 <ul>
 <li>
 Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
 </li>
 <li>
 Adheres to Hilton Corporate Code of Conduct, Employee Handbook and Hotel policies
 </li>
 <li>
 Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
 </li>
 <li>
 Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
 
 
 
 </li>
 </ul>
 
 Hospitality:
 
 
 
 <ul>
 <li>
 Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
 </li>
 <li>
 Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
 
 
 
 </li>
 </ul>
 
 Teamwork:
 
 
 
 <ul>
 <li>
 Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
 </li>
 <li>
 Actively participate in wider hotel meetings
 </li>
 <li>
 Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
 
 
 
 </li>
 </ul>
 
 Adaptability:
 
 
 
 <ul>
 <li>
 Be comfortable and effective in an environment of ambiguity or change
 </li>
 <li>
 Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner
 </li>
 <li>
 Complete tasks as directed by Management
 
 
 
 </li>
 </ul>
 
 Developing Self:
 
 
 
 <ul>
 <li>
 Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements
 </li>
 <li>
 Seek feedback on areas of shortfall
 </li>
 <li>
 Maximize opportunities for self-development
 
 
 
 </li>
 </ul>
 
 Reliability:
 
 
 
 <ul>
 <li>
 Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision
 </li>
 <li>
 Follow standards, policies and procedures
 </li>
 <li>
 Meet hotel attendance and grooming standards
 
 
 
 </li>
 </ul>
 
 Cultural Awareness:
 
 
 
 <ul>
 <li>
 Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Telephone Operator

Tandem Health

<div>Job Duties and Responsibilities of the Registered Nurse (RN):
<ul><li>Administers skilled nursing care to patients according to their physical and emotional needs and in accordance with the medical plan of care to include assessing, planning, implementing, and evaluating the care of all assigned patients in the center as appropriate.</li><li>
 Assists with precepting new clinical employees and student nurses.</li><li>
Administers medications and monitors patients for adverse drug reactions in the center.
</li><li>Assists in patient/family education for continuation of care.
</li><li>Assists MD/NP during examinations and treatments.</li><li>
Performs triage expectations as appropriate to specific populations.
</li><li>Collects specimens by proper procedure (urine, stool, wound, throat cultures, etc.).
</li><li>Assists patients to prepare for examinations or treatment.
</li><li>Performs EKG's upon the request of the provider.
</li><li>Responds to telephone call-backs as directed by the provider.
</li><li>Assists the Director of Nursing in supervising activities in the clinical areas.
</li><li>Informs the Chief Clinical Officer of staffing issues and patient needs.
</li><li>Assists in providing PI reports for improving quality of patient care.
</li><li>Performs other clinical duties as assigned by the Chief Clinical Officer</li></ul>

Job Duties and Responsibilities of the Licensed Practical Nurse (LPN):
<ul>
<li>Administers skilled nursing care to patients according to their physical and emotional needs and in accordance with the medical plan of care to include assessing, planning, implementing, and evaluating the care of all assigned patients in the center as appropriate.
</li><li>Assists with precepting new clinical employees and student nurses.
</li><li>Assists with nursing procedures as directed by the supervisor or providers.
</li><li>Assists in patient/family education for continuation of care.
</li><li>Observes, records and reports all significant information, signs and symptoms to the provider. Performs triage expectations as appropriate to specific populations.
</li><li>Collects specimens by proper procedure (urine, stool, wound, throat cultures etc.).
</li><li>Assists patients to prepare for examination or treatment.
</li><li>Performs EKG's upon the request of the provider.
</li><li>Responds to telephone call-backs as directed by the provider.
</li><li>Assists in providing PI reports for improving quality of patient care.
</li><li>Performs other clinical duties as assigned by supervisor.</li>
</ul>
Qualifications:
<ul><li>
Graduate of an accredited registered nursing program or licensed practical nursing program and licensed to practice in South Carolina by the SC State Board of Nursing.
</li><li>Two years clinical experience in a primary care setting preferred.</li><li>
Current CPR certification required.</li></ul>

To learn more about Tandem Health and our benefits, please click the links below.

https://tandemhealthsc.e3applicants.com/about-us/benefits-trial

https://www.youtube.com/watch?v=STg1IbibH5g</div>

Registered Nurse(RN) OR Licensed Practical Nurse (LPN) - Family Medicine

EMPOWER Broadband

<div>Position Summary and Objectives: 
1. To focus on customer service in such a manner as to enable EMPOWER to serve its customers in a courteous, and efficient manner. 
2. To act as a liaison between customers and Broadband technicians in order to better handle any technical issues that may arise. 
3. To understand Broadband services and fees in order to assist billing and accounting with handling customer accounts. 
4. To promote Broadband services in a manner that helps to boost the public image of EMPOWER in the communities we serve. 
Reporting Relationship: 
Reports to: Broadband Office Manager 
Responsibilities and Authorities: 
Performs Personally: 
1. Meets, directs, and addresses customers and the public. 
2. Receives payments from consumers and prepares counter receipts for any payments without a bill or for any accounts receivables. 
3. Operates cash register and sees that cash is available for proper change. 
4. Assists in handling, by telephone or through personal contact, any inquiry or complaint about broadband bills, over-read meters, and other adjustments that may have affected customer&rsquo;s bills. 
5. Assist customers with service applications for phone, DSL, and fiber. 
6. Trouble shoot customer issues related to fiber, phone, and DSL. 
7. Assist technicians by assembling / configuring DSL AND fiber equipment for installations and replacements. 
8. Provides information on installations, removals, billing, fees, and transformer records as requested. 
9. Update system and keep supervisor informed of delinquent accounts collected. 
10. Operates computer terminal - enters designated data following proper procedures and makes inquiries for data such as daily collections and account information. 
11. Maintains familiarity of EMPOWER service boundaries and reading system maps. 
12. Processes all memos of information pertaining to broadband accounts and address changes. 
13. Processes disconnect notices for EMPOWER as required. 
14. Receives applications for services and prepares the required service order according to established procedure. 
15. Answers telephone to take service calls for new services, disconnections, transfers, address changes, and trouble calls. 
16. Balances cash to register and prepares bank deposits. 
17. Provides secretarial service, including but not limited to typing, filing, forms and report preparation. 
18. Keeps up to date on rates, service terms and conditions, and other general requirements. 
19. Reports to supervisor any supplies and equipment needed. 
20. Maintains a valid Virginia driver's license applicable to all types of vehicles he/she may be required to operate and maintains acceptable insurability by EMPOWER&rsquo;s insurance carrier. 
21. Employee may be required to obtain an endorsement to their driver's license to comply with the Virginia Motor Carrier Safety Regulations, which includes but is not limited to a physical examination, written examination, road test, and driver's record check at prescribed intervals. 
22. Adheres to safety regulations as set forth by EMPOWER. Obtains certification in First Aid and CPR. Regularly attends safety meetings and participates in safety programs. Reports all eminent danger situations immediately to supervisor.
23. Promotes safe working habits and uses all protective equipment as prescribed by EMPOWER&rsquo;s policies and procedures. 
24. Secures approval from Supervisor in making decisions when policies or procedures require interpretation. 
25. Exercises initiative and judgment in making decisions, remembering that EMPOWER&rsquo;s best interest can be affected by his/her actions. 
26. Recommends suggestions for the improvement of operation and efficiency. 
27. Keeps workspace and equipment in a neat and orderly manner. 
28. Performs other duties as may be assigned or directed by supervisor.
<div>Customer Service Specialist Requirements: 
Education: 
A high school diploma or GED is required. An associate's degree in business, business administration, or a related field is preferred. Additional experience above the minimum requirement may be substituted for a portion of the educational requirement. 
Experience: 
Three years&rsquo; experience in general office work is required. Prior experience in combining public contact with general office duties including typing, filing, operating computer terminal, and bookkeeping is preferred. Additional education above minimum requirements may be substituted for a portion of the experience requirement. 
Job Knowledge: 
Knowledge of general office practices and procedures is required. Must have ability to acquire an understanding of EMPOWER&rsquo;s policies and procedures within a reasonable length of time. 
Abilities and Skills: 
Good communication skills are required. Must have ability to acquire specific job skills within a reasonable time frame. Must have the ability to: 
<ul><li>Work with others as part of a team in an office environment.</li><li>Demonstrate typing accuracy and neatness at 50 wpm.</li><li>Handle workflow in an organized manner.</li><li>Handle confidential information.</li><li>Demonstrate proficiency in business math.</li><li>Operate standard business machines.</li><li>Schedule work and meet deadlines.</li><li>Compose correspondence.</li><li>Communicate well over telephone using pleasant manner.</li><li>Operate computer system as it pertains to data entry requirements within the areas of work assigned.</li><li>Use personal computer software, including spreadsheets, word processors, and e-mail.</li><li>Deal with people in stressful situations.</li><li>Must possess a valid Virginia driver's license applicable to all types of vehicles he/she may be required to operate and maintain acceptable insurability by EMPOWER&rsquo;s insurance carrier.</li></ul>
Working Conditions: 
Usual office conditions. Occasional overtime may be required. Regular hours of work with irregular volumes of transactions. Little or no travel is required. 
Customer Care Specialist Job Description Addendum: 
The primary responsibilities and essential functions of this job position are: 
1. Receives customer payments and accurately applies to the appropriate account 
2. Promotes public relations of EMPOWER by providing cheerful, courteous, and helpful service to customers 
3. Operates computer terminal for accurate and efficient data entry and retrieval 
4. Provides clerical support and maintains files for efficient accessibility of customer records</div>
This job description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. 
MEC reserves the right to revise or change the job responsibilities as the need arises. This job description does not constitute a written or implied contract of employment, other than an &quot;at will&quot; employment relationship.</div>

Customer Service Representative

South Shore Health

<div>Job Description Summary
The Materials Associate, under general supervision of the Materials Supervisor follows established procedures, will support the daily materials related operations of SSH. The associate will be proficient in all areas of materials to include: equipment, supply, linen, receiving and distribution. The associate will represent the department in a positive and professional manner. Maintains records of assignments, service request and delivery verification.
Job Description
PC - electronic experience required. Basic computer program skills (word, excel, etc.). Read and write English. Customer service oriented. Excellent telephone skills. Basic mathematical and communication skills. Ability to work with automated systems and devices. Ability to communicate effectively to others. Ability to lift 50 pounds and to pull/push carts or equipment weighing up to 150 pounds and remain on feet 80% of work time.</div>

Materials Associate

Khattaksons Pvt LTD

We require an Admin &amp;Accounts officer to process payments and invoices accurately and in accordance with closely defined procedures and timescales.2. Verify calculations and input computer codes for a variety of documents. 3. Check ledgers, statements and accounts to identify errors and take any necessary corrective action, referring more complex items to the supervisor. 4. Respond to customer enquiries and complaints, by telephone or in writing, after having checked the relevant facts from existing records. 5. Carry out any statistical analysis and produce reports as required. 6. Draft any routine correspondence. 7. Undertake routine administrative support procedures, such as assisting with filing, opening post etc. 8. Maintain accurate financial records, including data input to the computer . Qualification: BBA / MBA/MCOMJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Admin & Accounts officer

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