telephone switchboard operator

MaineHealth

<div><p><b>Description</b><br>
</p><p><br>
Professional - Nonclinical<br>
Req #: 71408</p><p></p><p><br>
Summary:<br>
The Switchboard Operator role is responsible for prompt and efficient telephone communications between persons outside and/or within the organization, providing paging announcements by utilizing the public address system, greeting the public and providing patients and visitors with information they request in accordance with established policy guidelines. Functions performed also include managing the paging system, hospital alarm systems, and hospital emergency situations. The Switchboard Operator will work closely with clinical care teams, security, facilities, patients and members of the public. May perform or support additional functions within the Patient Access service line and maintain master directory for the organization.</p><p>
Required Minimum Knowledge, Skills, and Abilities (KSAs)</p><br>
<p></p><ul><li>
Education: High School diploma or GED preferred.
</li><li>License/Certifications: N/A
</li><li>Experience: Related experience, such as customer service or dispatch/switchboard operator, preferred.
</li><li>Additional Skills/Requirements Required: N/A
</li><li>Additional Skills/Requirements Preferred: Computer and data entry experience is preferred with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.</li></ul><p></p><p><b>
Hiring Scam Alert</b></p><p></p>
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.<p><br>
Additional Information</p><br>
With a career at any of the MaineHealth locations across Maine and New Hampshire, you&rsquo;ll be working with health care professionals that truly value the people around them &ndash; both within the walls of the organization and the communities that surround it.<br>
<br>
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow &ndash; programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.<br>
<br>
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you&rsquo;re looking to build a career in a place where people help one another deliver best-in-class care, apply today.<p></p><p><br>
If you have questions about this role, please contact alyssa.lewis@mainehealth.org</p></div>

Switchboard Operator

Ocean Edge Resort & Golf Club

<p>The PBX Operator is focused on providing efficient and guest focused service. In this position, you will have a direct impact on the overall experience of our guests and be responsible for ensuring 100% satisfaction for every telephone call received.</p><p><b>Overview</b></p><p>The PBX Operator answers calls originating from external and internal sources; directs caller to appropriate extension, room, or department; verifies last name of guest for all room calls; and assists guests with directions or other required information.</p><p>The incumbent will handle all incoming urgent matters or emergencies for the guests and Resort. She/he will work with Resort management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies.</p><p>The successful candidate must have a friendly and welcoming attitude and demeanor. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast-paced environment.</p><p><b>Job Requirements</b></p><ul><li>Ability to accurately compute mathematical calculations.</li><li>Ability to clearly and pleasantly communicate in English with guests and visitors to their understanding, both in person and by telephone.</li><li>Ability to provide legible communication.</li><li>Basic knowledge of computers.</li></ul><p><b>Essential Functions</b></p><ul><li>Maintain complete knowledge at all times of the Daily Edge.</li><li>Maintain complete knowledge and comply with all Resort and departmental policies and procedures.</li><li>Access all functions of computer system according to established procedures and standards.</li><li>Answer department telephone within three rings, using established greeting and appropriate telephone etiquette.</li><li>Handle guest complaints in a timely and efficient manner.</li><li>Accommodate all requests for information in a professional manner.</li><li>Complete daily shift checklists.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.</li><li>Accept and record wake-up calls; accurately execute all wake-up call requests.</li><li>Monitor, send and distribute guest faxes.</li><li>Communicate pertinent guest information to designated departments/personnel.</li><li>Resolve discrepancies in the room status report with housekeeping.</li><li>Handle requests for late checkouts according to hotel procedures.</li><li>Document pertinent information in the logbook.</li><li>Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.</li></ul><p>---------------------------------------------------------------------------------------</p><p>Luxury Resort, Luxury Hotel, Cape Cod, Brewster, MA, Massachusetts, Orleans, Dennis, Chatham, Harwich, Telephone Operator, Call Center, Switchboard, Phone, Communication, Communications, Lower Cape, Operator, Guest Service, Customer Service</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $16.00 per hour</p><p>Physical Setting:</p><ul><li>Resort</li></ul><p>Ability to Relocate:</p><ul><li>Brewster, MA 02631: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

PBX Telephone Operator

<div><p><b>Description</b>
</p>Mid Coast Hospital<p><br>
Professional - Nonclinical<br>
Req #: 72362</p><p></p><p><br>
Summary:<br>
The Switchboard Operator role is responsible for prompt and efficient telephone communications between persons outside and/or within the organization, providing paging announcements by utilizing the public address system, greeting the public and providing patients and visitors with information they request in accordance with established policy guidelines. Functions performed also include managing the paging system, hospital alarm systems, and hospital emergency situations. The Switchboard Operator will work closely with clinical care teams, security, facilities, patients and members of the public. May perform or support additional functions within the Patient Access service line and maintain master directory for the organization.</p><p>
Required Minimum Knowledge, Skills, and Abilities (KSAs)</p><br>
<p></p><ul><li>
Education: High School diploma or GED preferred.
</li><li>License/Certifications: N/A
</li><li>Experience: Related experience, such as customer service or dispatch/switchboard operator, preferred.
</li><li>Additional Skills/Requirements Required: N/A
</li><li>Additional Skills/Requirements Preferred: Computer and data entry experience is preferred with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.</li></ul><p></p><p><b>
Hiring Scam Alert</b></p><p></p>
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.<p><br>
Additional Information</p><br>
With a career at any of the MaineHealth locations across Maine and New Hampshire, you&rsquo;ll be working with health care professionals that truly value the people around them &ndash; both within the walls of the organization and the communities that surround it.<br>
<br>
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow &ndash; programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.<br>
<br>
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you&rsquo;re looking to build a career in a place where people help one another deliver best-in-class care, apply today.<p></p><p><br>
If you have questions about this role, please contact alyssa.lewis@mainehealth.org</p></div>

Highland Hospital

<p></p><div><div><div><div>Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday &amp; Sunday from 3pm-8:30pm and Monday-Wednesday from 5pm-9pm.<br>
<br>
<b>Salary Range:</b><br>
$17.50- $22.60 an hour<br>
<br>
<i>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job&rsquo;s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.</i></div>
</div><div><p><b>Auto req ID</b></p>
<div>18097BR</div>
</div><div><p><b>City</b></p>
<div>Rochester</div>
</div><div><p><b>Area of Interest</b></p>
<div>Services/Support</div>
</div><div><p><b>Employment Status</b></p>
<div>Part-Time
</div></div><div><p><b>Hours/Week</b></p>
<div>23</div>
</div><div><p><b>Job Requirements</b></p>
<div><ul><li>Education: High school diploma or GED; or equivalent experience.</li><li>
Experience: 1-3 years in customer service</li><li>
License/Certification Required: none
</li><li>Skills: Customer service skills; ability to operate switchboard desirable</li></ul></div></div></div></div><div></div>

TriCities Hospital

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Do you have the PRN career opportunities as a(an) Switchboard PBX Operator you want with your current employer? We have an exciting opportunity for you to join TriCities Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
TriCities Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.<br>
</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.<br>
</li><li>
Fertility and family building benefits through Progyny<br>
</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
Family support, including adoption assistance, child and elder care resources and consumer discounts</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)</li><li>
Employee Stock Purchase Plan<br>
</li><li>
Retirement readiness and rollover services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)</li></ul><p><br>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Switchboard PBX Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
As our Switchboard PBX Operator PRN you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified.</p><p></p><ul><li>Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.</li><li>You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.</li></ul><ul><li><ul><li>
You will place and process long distance and Watts Line Calls for various departments and doctors' offices.</li><li>
Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.</li><li>
You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.</li></ul></li><p></p><li><h6 class="jobSectionHeader"><b><br>
What qualifications you will need:</b></h6></li><p></p><li><ul><li>
2 to 5 years&rsquo; experience switchboard operator/customer service experience is preferred</li><li>
Medical terminology is a plus.</li><li>
Possess the ability to work weekends, holidays and provide vacation/emergency call-out coverage</li></ul></li></ul><p></p><p><b><br>
TriCities Hospital</b><b> </b>has provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our <b>140+ bed hospital</b> is one of the leading acute care facilities for the Tri-Cities Region. A <b>top performing hospital</b> recognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room is <b>stroke and chest pain accredited</b>.</p><p>
TriCities Hospital has provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our is one of the leading acute care facilities for the Tri-Cities Region. A recognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room is .</p><p>
At TriCities Hospital, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.</p><p>
</p><p>HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard PBX Operator opening. We review all applications. Qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</i></p></div>

Switchboard PBX Operator PRN

Berks County PA

<div><p><b>POSITION SUMMARY:
</b></p><p>Main responsibility is to answer and direct telephone calls in a polite and informative manner in a fast-paced environment. Process all inter-communication through multi-line, unlimited <b>extension switchboard.
</b></p><p><b>POSITION RESPONSIBILITIES:
</b></p><div><ul><li>Answer and delegate incoming calls.
</li></ul><ul><li>Perform receptionist responsibilities- greet visitors, receive packages
</li></ul><ul><li>Perform clerical duties <b>.
</b></li></ul><ul><li>Open/Close switchboard.
</li></ul><ul><li>Make Public Announcements <b>.
</b></li></ul><ul><li>Receive and delegate calls regarding resident appointments.
</li></ul><ul><li>Check telephone bills for personal long-distance calls.
</li></ul></div><p><b>MINIMUM EDUCATION AND EXPERIENCE:
 </b></p><p>High School Diploma or GED
</p><p><b>MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
</b></p><ul><li>Must have general computer and keyboarding knowledge.
</li><li>Possess knowledge of office terminology, procedures and equipment.
</li><li>Ability to speak English in a clear, pleasant voice and manner.
</li><li>Ability to understand and follow simple oral and written directions.
</li><li>Ability to read and sort mail.
</li><li>Ability to hear and respond with tact and courtesy to a wide variety of situations (including residents, visitors, and staff requests) in both routine and emergency situations.
</li><li>Have a pleasant and courteous personality.
</li><li>Maintain confidentiality regarding all resident and employee information.
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><ul><li>Ability to sit long periods of time.
</li><li>Good hearing and speaking ability.
</li><li>Ability to handle stress.
</li><li>Physical presence in the office is required.
</li></ul><p><i>This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.</i></p></div>
<br><div><div>Equal Employment Opportunity Statement:<br>
</div><div></div><br>
<div>The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws.<br>
</div><div></div><br>
<div>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.<br>
</div><div></div><br>
<div>About Us:
</div><p>Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.</p></div>
<br><div><p>Mission Statement:
</p><p>It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.</p></div>

PT Switchboard Operator 4pm-8pm (Berks Heim Nursing & Rehabilitation)

Baptist Health South Florida

<div><p>Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News &amp; World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.<br>
<br>
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact &ndash; because when it comes to caring for people, we're all in.</p><h2 class="jobSectionHeader"><b><br>
Description:</b></h2><br>
Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital Telecommunications and clerical duties as needed. Monitors all hospital alarms, performs code paging, and provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience.<h2 class="jobSectionHeader"><b>
Qualifications:</b></h2><br>
Degrees:
<ul><li>High School,Cert,GED,Trn,Exper.</li></ul>
Additional Qualifications:
<ul><li>Must have a minimum of one year customer service experience and basic computer knowledge.</li><li>
Associate of Arts desired.</li><li>
Good command of written and verbal communication.</li><li>
Ability to work well under pressure.</li></ul>
Minimum Required Experience: 1 Year<p><br>
EOE, including disability/vets</p></div>

Telecommunications Operator, PBX Services

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Switchboard Operator

PBX Telephone Operator

Switchboard Operator

Switchboard Operator

Switchboard PBX Operator PRN

PT Switchboard Operator 4pm-8pm (Berks Heim Nursing & Rehabilitation)

Telecommunications Operator, PBX Services