telephone switchboard operator

Mercor

Mercor is recruiting Telephone Operators who work in the Health Care and Social Assistance sector as independent contractors for a research project with one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Telephone Operator. Requirements <ul> <li>Hourly compensation is $55 per hour on average based on experience and geography (listed scale is for U.S.-based applicants).</li> <li>4+ years full-time work experience as a Telephone Operator.</li> <li>Based in the US, UK, or Canada.</li> </ul> Apply by creating an account at </ul>

Telephone Operator

Hilton

<div>Telephone Operator
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. 
 
What will I be doing? 
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
<ul><li>Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests</li>
<li>Be responsible for special room assignments and suite occupancies</li>
<li>Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room</li>
<li>Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival</li>
<li>Manage the Guest Relations Desk in the hotel lobby</li>
<li>Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements</li>
<li>Maintain the inventory of Guest amenities</li>
<li>Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
</ul>What are we looking for? 
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a VIP Guest</li>
<li>Computer literate and able to navigate through Company systems</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Guest relations experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Proven ability to listen and respond to demanding Guest needs</li>
<li>Conflict resolution experience</li>
<li>Cash handling experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25201991
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 START YOUR JOURNEY WITH US
 
 
 
 Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?
 
 
 Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
 
 
 Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.
 
 
 Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
 
 
 Our story is one of heritage, passion, and belonging, and now, it could be yours too.
 
 
 Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
 
 
 
 Love What You Do Even More
 
 
 
 At Marriott, we believe exceptional guest experiences begin with how we treat our associates.
 
 
 At Al Maha, you&rsquo;ll become part of a close-knit family that values passion, purpose, and pride in what we do.
 
 
 We&rsquo;re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:
 
 
 <ul>
 <li>
 A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.
 </li>
 <li>
 Professional growth and mentorship guided by some of the region&rsquo;s most accomplished hoteliers.
 </li>
 <li>
 Competitive salary and benefits, including on-property accommodation and full-board meals.
 </li>
 <li>
 Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.
 </li>
 <li>
 Comprehensive medical and life insurance coverage.
 </li>
 <li>
 All the tools, resources, and support you need to excel every day.
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
 
 
 Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
 
 
 
 
 SAFETY AND SECURITY
 
 
 
 
 <ul>
 <li>
 Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
 </li>
 <li>
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
 </li>
 <li>
 Maintain awareness of undesirable persons on property premises.
 </li>
 <li>
 Follow property specific procedures for handling emergencies (e.g., evacuations, medical emergencies natural disasters)
 </li>
 <li>
 Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
 
 
 </li>
 </ul>
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 <ul>
 <li>
 Answers incoming calls.
 </li>
 <li>
 Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
 </li>
 <li>
 Places outgoing calls.
 </li>
 <li>
 Receives messages and deliver the same in timely and efficient manner.
 </li>
 <li>
 Logs all service requests, defects, incidents in GXP
 </li>
 <li>
 Provides information about hotel services to guests.
 </li>
 <li>
 Understand the telephone operator board or PBX switchboard operations.
 </li>
 <li>
 Knows what action to take when an emergency call is required.
 </li>
 <li>
 Monitors automated systems including CCTV when engineering and maintenance department is closed.
 </li>
 <li>
 Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.
 </li>
 <li>
 Assists in reporting telephone equipment or service complaints and problems.
 </li>
 <li>
 Trains or assists with training new telephone operators in performance of job duties.
 </li>
 <li>
 To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
 </li>
 <li>
 Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
 </li>
 <li>
 Must be polite and courteous while answering the phone.
 </li>
 <li>
 Keep records of calls placed and received by all departments and recording the call charges.
 </li>
 <li>
 Update all necessary information on the PMS /Opera.
 </li>
 <li>
 Upload all registered guests in house in CID (Criminal Investigation Department) system.
 
 
 </li>
 </ul>
 
 
 CRITICAL COMPETENCIES
 
 
 
 
 <ul>
 <li>
 Customer Service Orientation: The jobholder is responsible for carrying out the supervision of guest, and delivery of the full range of guest services. The job will require a person who is sensitive and aware of the customer needs and who has the natural ability to respond to this in an enthusiastic, open, and professional manner.
 </li>
 <li>
 Team Orientation: The job will need the co-ordination of services from many different departments and persons. In providing the guests with the best possible services from these departments, the titleholder must ensure co-operation and support from the service providers. They should therefore be aware of the Limitations and capabilities of fellow staff, and be willing to participate with other to achieve results.
 </li>
 <li>
 Communication Skills: The ability to listen, interpret and manage the response to guests is of primary Importance in meeting the guest&rsquo;s expectations and enhancing their appreciation of the resort. Equally, this applies to the providing of clear and accurate information to the other departments of the resort ensuring the required results achieve the standards necessary.
 </li>
 <li>
 Planning and Organization: The jobholder is responsible for providing their allocated guests with accurate and timely documentation. A well-planned and structured approach to the procedures and systems will be great value to the organization and to the trust and comfort of the guests.
 </li>
 <li>
 Diplomacy: The jobholder, in dealing with the diversity of guests and the many internal departments, will require sensitivity, and the ability to produce clear results from these interactions. Sincere and enthusiastic response to situations, people and departments will be requirement for producing the desired results.
 
 
 </li>
 </ul>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
 
 
 .
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

At Your Service (Arabic Speaking)

<div>Additional Information 
Job Number25201991 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
START YOUR JOURNEY WITH US
Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? 
Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. 
Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
Our story is one of heritage, passion, and belonging, and now, it could be yours too. 
Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
LOVE WHAT YOU DO EVEN MORE
At Marriott, we believe exceptional guest experiences begin with how we treat our associates. 
At Al Maha, you&rsquo;ll become part of a close-knit family that values passion, purpose, and pride in what we do.
We&rsquo;re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<ul>
<li>A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.</li>
<li>Professional growth and mentorship guided by some of the region&rsquo;s most accomplished hoteliers.</li>
<li>Competitive salary and benefits, including on-property accommodation and full-board meals.</li>
<li>Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.</li>
<li>Comprehensive medical and life insurance coverage.</li>
<li>All the tools, resources, and support you need to excel every day.</li></ul>
OUR EXPECTATIONS FROM THE ROLE:
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
SAFETY AND SECURITY 
<ul><li>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li>
<li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment</li>
<li>Maintain awareness of undesirable persons on property premises.</li>
<li>Follow property specific procedures for handling emergencies (e.g., evacuations, medical emergencies natural disasters)</li>
<li>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.</li></ul>
DUTIES AND RESPONSIBILITIES: 
<ul><li>Answers incoming calls.</li>
<li>Directs call to guest rooms, staff, or departments through the switchboard or PBX system.</li>
<li>Places outgoing calls.</li>
<li>Receives messages and deliver the same in timely and efficient manner.</li>
<li>Logs all service requests, defects, incidents in GXP</li>
<li>Provides information about hotel services to guests.</li>
<li>Understand the telephone operator board or PBX switchboard operations.</li>
<li>Knows what action to take when an emergency call is required.</li>
<li>Monitors automated systems including CCTV when engineering and maintenance department is closed.</li>
<li>Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.</li>
<li>Assists in reporting telephone equipment or service complaints and problems.</li>
<li>Trains or assists with training new telephone operators in performance of job duties.</li>
<li>To be fully aware of and adhere of health and safety, fire and bomb threat procedures.</li>
<li>Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.</li>
<li>Must be polite and courteous while answering the phone.</li>
<li>Keep records of calls placed and received by all departments and recording the call charges.</li>
<li>Update all necessary information on the PMS /Opera.</li>
<li>Upload all registered guests in house in CID (Criminal Investigation Department) system.
CRITICAL COMPETENCIES</li>
<li>Customer Service Orientation: The jobholder is responsible for carrying out the supervision of guest, and delivery of the full range of guest services. The job will require a person who is sensitive and aware of the customer needs and who has the natural ability to respond to this in an enthusiastic, open, and professional manner.
</li><li>Team Orientation: The job will need the co-ordination of services from many different departments and persons. In providing the guests with the best possible services from these departments, the titleholder must ensure co-operation and support from the service providers. They should therefore be aware of the Limitations and capabilities of fellow staff, and be willing to participate with other to achieve results.</li>
<li>Communication Skills: The ability to listen, interpret and manage the response to guests is of primary Importance in meeting the guest&rsquo;s expectations and enhancing their appreciation of the resort. Equally, this applies to the providing of clear and accurate information to the other departments of the resort ensuring the required results achieve the standards necessary.</li>
<li>Planning and Organization: The jobholder is responsible for providing their allocated guests with accurate and timely documentation. A well-planned and structured approach to the procedures and systems will be great value to the organization and to the trust and comfort of the guests.</li>
<li>Diplomacy: The jobholder, in dealing with the diversity of guests and the many internal departments, will require sensitivity, and the ability to produce clear results from these interactions. Sincere and enthusiastic response to situations, people and departments will be requirement for producing the desired results.
</li></ul>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

RIDGLEA COUNTRY CLUB

<div><div><div><div><h1 class="jobSectionHeader">JOB DESCRIPTION</h1> 
DEPARTMENT: Accounting STATUS: Non-Exempt 
JOB TITLE: Weekend Receptionist 
REPORTS TO: Members Service and Communications Manager 
JOB SUMMARY: The Weekend Receptionist is responsible for greeting Members and Guests in person and on the Telephone Switchboard. Must respond to and address numerous and varied requests from the Members and Guests. Additionally, perform routine clerical duties assigned by Members Service and Communications Manager. 
JOB TASKS:<ul><li>
Working knowledge of Club policies and guidelines as outlined in the Ridglea Country Club Employee Handbook and Orientation Guide.</li><li>
Knowledge &ndash; Possesses technical skills needed to fulfill required job duties. Must have sound knowledge of the telephone switchboard and the PC located in the Receptionist Area. Is always aware of current and upcoming events at the Club.</li><li>
Work Ethic &ndash; Establishes and maintains professional standard of conduct and appearance at all times. Exhibits professional attitude towards Members, Guests, superiors, colleagues, and work. Is prompt in their arrival and exit. Makes sure oncoming shift is in place and is aware of any outstanding issues. Must be able to take direction from immediate supervisors. Attends mandatory meetings.</li><li>
Production &ndash; Understands the information flow and deadlines associated with taking reservations, sorting incoming mail, statement mailings and other clerical tasks.
</li><li>Teamwork &ndash; Keeps in mind that the Receptionist Area is a &ldquo;TEAM&rdquo; operation, the Weekend shift will hand off work in process to the PM shift and vice versa.</li><li>
Organization &ndash; Properly organize all materials needed to accomplish job duties. Exhibits ability to prioritize work and ensure immediate needs are met. Understands and shows commitment to teamwork, knowing when to ask for and/or offer help to colleagues.</li><li>
House Keeping &ndash; Ensures that the Receptionist Area is always clean, neat and inviting for all Members and Guests.</li><li>
Safety &ndash; Maintain safety in workstation. Demonstrates proper lifting techniques when working with trays of statements during mailing.</li><li>
Hygiene &ndash; Exhibits and employs proper personal hygiene and dresses professionally.</li><li>
Lunch / Dinner Breaks &ndash; Coordinates break time with Supervisor. Break(s) must be taken in the designated break areas.</li><li>
Member&rsquo;s Requests &ndash; Tries to accommodate any reasonable special requests.</li></ul> 
JOB SPECIFIC RESPONSIBILITIES:<ul><li>
Greet Members and Guests at the Receptionist Desk. The Member should be greeted in a courteous, friendly manner as soon as they approach the Desk or acknowledged if the Receptionist is on the phone with another Member.</li><li>
Greet Members and Guests over the Telephone Switchboard in a courteous, friendly manner within three rings.</li><li>
Satisfy the Members need or request by either directly fulfilling it or getting them to the proper person that can fulfill it.</li><li>
Take messages and route phone calls to the appropriate person or department.</li><li>
Opening the Telephone Switchboard by taking it out of Night Mode each day by 8:00 AM.</li><li>
The Lobby Event Board that details all events in the Club each day must be updated by 8:00 AM.</li><li>
The Receptionist Desk and surrounding area must be clean and inviting by 8:00 AM each day.</li><li>
Incoming mail typically arrives each day by 10:30 AM and should be sorted and delivered to the proper recipients by 11:00 AM each day.</li><li>
Assist the Accounting Area in stuffing and mailing Members monthly billing statements so that all can be mailed by the 5th of the month.</li><li>
Enter Member reservations into the appropriate Reservation Sheet on the PC forty-eight hours prior to the scheduled event.</li><li>
Communicate with the PM Receptionists each day as to new events or promotions they need to be aware of or what projects need to be worked on during their shift.</li><li>
Assist the Accounting Area and the Administrative Office with any clerical tasks such as filing, typing, folding or cutting tasks that need to be done.</li></ul> 
EDUCATIONAL / WORK EXPERIENCE REQUIREMENTS:<ul><li>
Must be 18 years of age or older.</li><li>
Must have some clerical work experience.</li><li>
Have an educational / work history reference list available upon request.</li></ul> 
WORKING HOURS:<ul><li>
Friday 5:00 PM &ndash; 10:00 PM</li><li>
Saturday &amp; Sunday 8:00 AM &ndash; 5:00 PM</li><li>
 Some Weekday hours coverage as needed</li></ul>
SPECIAL REQUIREMENTS:<ul><li>
Must be able to communicate in and have a basic comprehension of the English language or be enrolled in classes to enhance the ability to communicate in and comprehend English.</li><li>
Must have the knowledge of basic clerical skills.</li><li>
Must have a working knowledge of Telephone Switchboard skills.</li><li>
Must have a working knowledge of PC skills.</li><li>
Must have good interpersonal skills.</li><li>
Must be able to work a flexible schedule and/or over time if needed.</li><li>
Must be available to work weekends and holidays.</li><li>
Must work well with others as a team and help co-workers as needed.</li><li>
Should have an eye for detail.</li><li>
Must possess honesty and integrity.</li><li>
Must be always courteous and tactful towards members, superiors, and co-workers.</li><li>
Must be innovative and look for areas that need improvement.</li><li>
Must always treat others with kindness and respect.</li><li>
Perform other duties as required.</li><li>
Must conduct him/herself in a professional manner when on shift.</li><li>
Must arrive in and maintain a professional appearance at work.</li><li>
Must have a dependable means of transportation to and from work.</li></ul> 
DRESS CODE:<ul><li>
Professional business attire appropriate to a county club.</li></ul> 
STANDARD PERSONAL HYGIENE AND APPEARANCE:<ul><li>
Hair &ndash; Must be clean, of natural shades and well maintained.</li><li>
Make-up &ndash; The appropriate use of make-up is to enhance natural features and create a fresh appearance and must be kept at a minimum. Conservative lipstick permitted.</li><li>
Cologne/Perfume &ndash; The use of antiperspirant and/or deodorant is recommended. The use of strong, heavy scents and fragrances is unacceptable.</li></ul> 
PHYSICAL FUNCTIONS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stoop, kneel, crouch, and/or sit up to 10 hours per day.</li><li>
Reach with hands and arms.</li><li>
Good hearing and speech to communicate with members, guests, and co-workers.</li><li>
Specific vision abilities include close vision, vision sufficient to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li><li>
Must be able to push, pull or lift up to 25 lbs.</li><li>
Independent mobility throughout the Clubhouse.</li></ul></div></div></div></div>

Weekend Receptionist

Infina Health

<div><div><div>Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth!
We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
<ul><li>Receive emergency and non-emergency calls and record significant information</li>
<li>Address problems and requests by transmitting information or providing solutions</li>
<li>Receive and dispatch orders for products or deliveries</li>
<li>Prioritize calls according to urgency and importance</li>
<li>Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li>
<li>Monitor the route and status of field units to coordinate and prioritize their schedule</li>
<li>Provide field units with information about orders, traffic, obstacles and requirements</li>
<li>Enter data in computer system and maintain logs and records of calls, activities and other information</li>
</ul>
Skills
<ul><li>Proven experience as dispatcher or relevant position</li>
<li>Fast typing with experience in data entry</li>
<li>Knowledge of procedures and guideline for emergency situations</li>
<li>Proficient in English and Spanish (oral and written)</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Active listener with excellent communication skills</li>
<li>Sound judgement and critical thinking</li>
<li>High school diploma</li></ul></div></div></div><div></div>

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