telesales supervisor

Bespoke Professionals

Role Overview Lead the Consumer Lines telesales unit to achieve revenue targets through strong customer retention, efficient lead conversion, and continuous database growth. You&rsquo;ll design and manage a data-driven, automated telesales operation that delivers consistent results.Key Responsibilities<ul><li>Set up and manage the telesales division structure, staffing, and KPIs.</li><li>Develop workflows for data intake, lead qualification, and sales conversion.</li><li>Build and maintain a steady data funnel through partnerships and campaigns.</li><li>Oversee data cleaning, enrichment, and CRM automation (tracking, scoring, renewals).</li><li>Manage telesales agents handling renewals and new sales, ensuring high conversion.</li><li>Create effective scripts, objection-handling guides, and training programs.</li><li>Monitor performance, analyze metrics, and recommend process improvements.</li><li>Ensure compliance with PDPL and data privacy standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or Insurance.</li><li>5&ndash;7 years&rsquo; telesales management experience in insurance or financial services.</li><li>Proven success leading a telesales operation (preferably motor insurance).</li><li>Strong CRM and automation knowledge (HubSpot, Zoho, Salesforce, etc.).</li><li>Excellent leadership, communication, and analytical skills.</li><li>English fluency; Arabic is an advantage.</li></ul>KPIsLead-to-sale conversion Qualified lead growth Agent productivity Renewal retentionJob Types: Full-time, Part-time, Permanent, Temporary, ContractApplication Question(s):<ul><li>How many years of experience do you have in managing a telesales team?</li><li>Have you ever set up or launched a telesales unit from scratch?</li><li>Do you have direct experience in insurance or financial services telesales?</li><li>Which CRM systems or automation tools have you worked with?</li><li>What was your average lead-to-sale conversion rate or target achievement in your previous role?</li><li>What&rsquo;s the largest telesales team you have managed and how did you measure their performance?</li></ul>

Tele-Sales Manager Required

Braxtone Group

<div>
 
 Role Purpose
 
 
 
 Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Unit Setup
 </li>
 <li>
 Establish the telesales division structure, staffing, and performance framework.
 </li>
 <li>
 Develop operational workflows covering data intake, qualification, lead management, and sales conversion.
 </li>
 <li>
 Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.
 </li>
 <li>
 Data &amp; Lead Management
 </li>
 <li>
 Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.
 </li>
 <li>
 Supervise data cleaning, enrichment, and qualification processes through lead generation agents.
 </li>
 <li>
 Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.
 </li>
 <li>
 Lead Generation &amp; Automation
 </li>
 <li>
 Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.
 </li>
 <li>
 Design and oversee the automation of lead scoring, segmentation, and pipeline movement.
 </li>
 <li>
 Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.
 </li>
 <li>
 Telesales Operations
 </li>
 <li>
 Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.
 </li>
 <li>
 Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.
 </li>
 <li>
 Annual training program for the Telesales team
 </li>
 <li>
 Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 Analyze conversion metrics, agent productivity, and campaign effectiveness.
 </li>
 <li>
 Generate performance reports and actionable insights for management.
 </li>
 <li>
 Recommend process or technology improvements to increase efficiency and customer satisfaction.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Insurance, or a related field.
 </li>
 <li>
 Certification in telesales management or CRM systems (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of experience in telesales management within insurance or financial services.
 </li>
 <li>
 Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.
 </li>
 <li>
 Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent leadership and team development skills.
 </li>
 <li>
 Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).
 </li>
 <li>
 Analytical mindset with experience using dashboards, metrics, and performance tools.
 </li>
 <li>
 Fluent in English. Arabic is an advantage.
 </li>
 <li>
 Strong communication, motivational, and coaching skills.
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 Growth in qualified lead volume.
 </li>
 <li>
 Lead-to-sale conversion rate.
 </li>
 <li>
 Cost per acquisition.
 </li>
 <li>
 Agent productivity (calls per day, talk time, conversion).
 </li>
 <li>
 Database growth and renewal retention rates.
 </li>
 </ul>
</div>

Tele-sales Manager

Role Purpose:Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.&nbsp;Key Responsibilities1. Business Unit Setup<ul><li>Establish the telesales division structure, staffing, and performance framework.</li><li>Develop operational workflows covering data intake, qualification, lead management, and sales conversion.</li><li>Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.</li></ul>2. Data &amp; Lead Management<ul><li>Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.</li><li>Supervise data cleaning, enrichment, and qualification processes through lead generation agents.</li><li>Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.</li></ul>3. Lead Generation &amp; Automation<ul><li>Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.</li><li>Design and oversee the automation of lead scoring, segmentation, and pipeline movement.</li><li>Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.</li></ul>4. Telesales Operations<ul><li>Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.</li><li>Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.</li><li>Annual training program for the Telesales team</li><li>Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.</li></ul>5. Performance &amp; Reporting<ul><li>Analyze conversion metrics, agent productivity, and campaign effectiveness.</li><li>Generate performance reports and actionable insights for management.</li><li>Recommend process or technology improvements to increase efficiency and customer satisfaction.</li></ul>&nbsp;Candidate ProfileEducation:<ul><li>Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.</li><li>Certification in telesales management or CRM systems (preferred).</li></ul>Experience:<ul><li>Minimum 5–7 years of experience in telesales management within insurance or financial services.</li><li>Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.</li><li>Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.</li></ul>Skills &amp; Competencies:<ul><li>Excellent leadership and team development skills.</li><li>Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).</li><li>Analytical mindset with experience using dashboards, metrics, and performance tools.</li><li>Fluent in English. Arabic is an advantage.</li><li>Strong communication, motivational, and coaching skills.</li></ul>&nbsp;KPIs / Success Metrics<ul><li>Growth in qualified lead volume.</li><li>Lead-to-sale conversion rate.</li><li>Cost per acquisition.</li><li>Agent productivity (calls per day, talk time, conversion).</li><li>Database growth and renewal retention rates.</li></ul>

51Talk

This is a full-time role as a Telesales Team Lead for Turkish market at 51Talk. The Telesales Team Lead need to be able to be able to speak English and Turkish fluently. He/she will be responsible for achieving personal and team sales target, managing the day-to-day activities of the telesales team and driving sales performance. The qualified candidate may need to travel for training. This role involves working onsite in Istanbul.Qualifications<ul><li>Bachelor's degree or it's equivalent</li><li>Must have proven track record in achieving personal and team sales target</li><li>Excellent communication and interpersonal skills</li><li>Experience in team management and driving B2C telesales performance</li><li>Strong analytical skills to analyze sales data and identify trends</li><li>Customer service orientation to ensure customer satisfaction</li><li>Experience in #edtech industry is a big plus</li><li>Must be passionate about sales, dynamic, hardworking and have pioneering spirit.</li></ul>Relevant skills and qualifications that would be beneficial for this role include knowledge of the education industry, fluency in Turkish and English, and experience in online B2C sales or B2C telesales.Job Type: Full-timeE&#287;itim:<ul><li>&Uuml;niversite (Zorunlu)</li></ul>Dil:<ul><li>&#304;ngilizce (Zorunlu)</li></ul>

Telesales Team Lead

G force Tyres

Job Title: Telesales Representative Company: Mobile Tyre Surgeons Location: Remote Working Hours: 10 hours per week Salary: Competitive (based on experience) + Sales Bonus + Commission on UpsellsAbout Mobile Tyre SurgeonsMobile Tyre Surgeons is a trusted name in mobile tyre fitting across the UK. We deliver fast, professional, and convenient tyre services through our fleet of fully equipped mobile vans&mdash;bringing premium tyre solutions directly to our customers&rsquo; doorsteps. Our commitment to exceptional service and customer satisfaction drives everything we do.Position OverviewWe are looking for a proactive and results-driven Telesales Representative to join our growing team. The ideal candidate will have prior experience in telesales, call centre operations, or retail, along with strong communication and negotiation skills. This remote role requires a dependable internet connection and a customer-first mindset.Key Responsibilities<ul><li>Handle inbound and outbound calls with professionalism and efficiency.</li><li>Provide accurate information about products, pricing, and services.</li><li>Promote and upsell additional products to maximize customer value.</li><li>Log all interactions, sales activities, and updates accurately in the CRM system.</li><li>Meet and exceed daily and weekly sales targets.</li><li>Work closely with the mobile fitting team to ensure smooth coordination of appointments.</li><li>Stay updated on products, promotions, and industry trends through training sessions.</li></ul>Requirements<ul><li>Proven experience in telesales, call centre, or retail environments.</li><li>Excellent verbal and written communication skills.</li><li>Strong sales and persuasion abilities with an upbeat attitude.</li><li>Confident using CRM software and other digital tools.</li><li>Ability to work remotely with a stable computer and internet connection.</li><li>Highly organized, detail-oriented, and self-motivated.</li><li>A positive team player who thrives on meeting targets.</li></ul>Benefits<ul><li>Competitive base pay with attractive commission and bonus structure.</li><li>Flexible remote working hours.</li><li>Full product and process training provided.</li><li>Opportunity for career growth within a rapidly expanding company.</li></ul>How to ApplyIf you&rsquo;re an ambitious sales professional who enjoys connecting with customers and driving results, we&rsquo;d love to hear from you. Please submit your CV and a cover letter explaining why you&rsquo;re the right fit for Mobile Tyre Surgeons.Mobile Tyre Surgeons is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all team members.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: Remote

Telesales Advisor

Core Edge Solutions

Job Title: Telesales Executive &ndash; Night Shift (Truck Dispatch Campaign) Location: DHA Phase 6, Lahore, Pakistan (On-site) Job Type: Full-time Shift and Schedule: Night Shift (7:00 PM &ndash; 4:00 AM, Monday to Friday)About the CompanyWe are a growing IT and Dispatch Service company based in Lahore, providing dispatch and support solutions to clients in the U.S. trucking industry. We are looking for energetic and confident Telesales Executives to join our night-shift team. If you are fluent in English, have strong communication skills, and want to grow in the dispatch and logistics field, this is the perfect opportunity.About the RoleAs a Telesales Executive, you will contact potential clients in the U.S. market to promote our Truck Dispatch Services. You&rsquo;ll play an important role in driving sales, building relationships, and helping our company expand its client base.Key Responsibilities<ul><li>Make outbound calls to U.S.-based truck drivers and logistics clients</li><li>Present and promote dispatch services effectively and persuasively</li><li>Build rapport and maintain long-term client relationships</li><li>Meet and exceed individual and team sales targets (KPIs)</li><li>Maintain accurate records using CRM systems and Excel sheets</li></ul>Requirements<ul><li>Excellent English communication and listening skills</li><li>Confident, persuasive, and energetic personality</li><li>Basic computer skills (MS Excel, CRM, and email handling)</li><li>Fresh graduates with strong English fluency are encouraged to apply</li><li>Prior telesales or call center experience will be a plus</li><li>Must be available for the night shift (on-site)</li></ul>Job Details<ul><li>Shift: 7:00 PM &ndash; 4:00 AM (Monday to Friday)</li><li>Days Off: Saturday &amp; Sunday</li><li>Salary: PKR 35,000 &ndash; 50,000 per month + Attractive Commissions</li><li>Location: DHA Phase 6, Lahore (On-site)</li></ul>Benefits<ul><li>Competitive salary with monthly performance-based commissions</li><li>Paid training and ongoing support</li><li>Career growth opportunities in a professional dispatch environment</li><li>Comfortable office setup and a friendly, team-oriented culture</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Job Title: Telesales Executive – Night Shift (Truck Dispatch Campaign)

Sky View Development

About Us: Sky View Real Estate is one of Dubai&rsquo;s leading real estate firms, recognized for excellence, integrity, and innovation in property management and brokerage services. Our Property Management Department is expanding, and we are seeking a dynamic Telesales Executive to join our growing team.Job Description: As a Telesales Executive in our Property Management Department, you will be responsible for contacting property owners, landlords, and investors to promote our professional management services. You will play a key role in generating leads, building client relationships, and supporting the department&rsquo;s growth objectives.Key Responsibilities:<ul><li>Make outbound calls to potential clients (property owners and landlords) to introduce Sky View&rsquo;s property management services.</li><li>Explain the benefits of professional property management and address client inquiries.</li><li>Generate qualified leads and schedule appointments for the property management team.</li><li>Maintain and update the CRM system with accurate lead and call details.</li><li>Follow up with clients to build long-term business relationships.</li><li>Collaborate with the property management and sales teams to meet monthly targets.</li><li>Achieve and exceed individual and departmental sales goals.</li></ul>Requirements:<ul><li>Proven experience in telesales, telemarketing, or customer service (real estate experience preferred).</li><li>Excellent communication and persuasive skills in English (Arabic or other languages is a plus).</li><li>Confident, proactive, and target-driven personality.</li><li>Strong organizational and time management skills.</li><li>Knowledge of Dubai&rsquo;s real estate market is an advantage.</li><li>Proficiency in Microsoft Office and CRM systems.</li></ul>What We Offer:<ul><li>Professional training and growth opportunities.</li><li>Supportive and energetic work environment.</li><li>Opportunity to be part of a reputable and expanding real estate firm.</li></ul>Job Type: Full-time

Telesales Executive

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Tele-Sales Manager Required

Tele-sales Manager

Tele-sales Manager

Telesales Team Lead

Telesales Advisor

Job Title: Telesales Executive – Night Shift (Truck Dispatch Campaign)

Telesales Executive