teller associate

SELCO Community Credit Union

<div><div><div><div><div>Employment Type:
</div><div><b>Regular</b></div>
</div><div><div>Employment Status:
</div><div><b>Part-time with Benefits</b></div>
</div><div><div>Job Category:
</div><div><b>Branch</b></div>
</div><div><div>Average weekly hours:
</div><div><b>40</b></div>
</div><div><div>FLSA Type:
</div><div><b>Non-Exempt</b></div>
</div><div><div>Required Schedule Availability:
</div><div><b>Mon - Fri: Between the hours of 8am and 6:30pm some Sat: 9:45am-2:15pm</b></div>
</div></div></div><div><h4 class="jobSectionHeader"><b>Work Location</b></h4><p>
This position is only eligible for in-branch work arrangements.</p><h4 class="jobSectionHeader"><b>
Compensation</b></h4><ul><li><b>
Base Salary</b>:<ul><li>
The full salary range for the Teller Associate position is $19.95 to $26.65 per hour, with new hires generally starting between $22.20 to $24.40 per hour, based on relevant knowledge, skills, education, and experience.</li><li><b>
Spanish-language differential</b>: Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour.</li></ul></li><li><b>
Incentives</b>: This position is eligible for monthly incentives that range from $5.00 to $75.00, per sold product/service.</li><li><b>
Annual Incentive</b>: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year&rsquo;s strategic business goals. This incentive is calculated using the team member&rsquo;s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b></h4><p>
Our team&rsquo;s well-being is a priority, and we&rsquo;re proud to offer a comprehensive and holistic benefits package for team members and their families.</p><ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) retirement plan (with guaranteed employer contributions)</li><li>
Paid time off for personal and volunteer hours, as well as 10 paid holidays per year</li><li>
Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Position Overview</b></h4><p>
The Teller Associate provides an exceptional service experience for SELCO Community Credit Union&rsquo;s members, team members, and guests.</p><h4 class="jobSectionHeader"><b>
SELCO Core Essential Functions</b></h4><ul><li>
Demonstrate adaptability and leadership skills, and uphold SELCO&rsquo;s Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.</li><li>
Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.</li><li>
Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.</li><li>
Consistently achieve individual performance goals and contribute to department and organizational objectives.</li><li>
Represent SELCO with a high level of integrity and professionalism.</li><li>
Adapt to and support change to accomplish SELCO&rsquo;s goals and objectives.</li><li>
Actively participate in and/or lead required meetings and trainings.</li><li>
Perform other duties as assigned.</li></ul><h4 class="jobSectionHeader"><b>
Position-specific Essential Functions</b></h4><ul><li>
Work with a high level of accuracy and efficiency while following instructions and established procedures, performing teller transactions, and handling cash (i.e., counting, documenting, etc.).</li><li>
Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.</li><li>
Assist team members and other departments, as needed.</li></ul><h4 class="jobSectionHeader"><b>
Skills and Abilities</b></h4><p>
The position requires:</p><ul><li>
Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.</li><li>
Ability to discover member needs to effectively cross-sell SELCO&rsquo;s products and services.</li><li>
Effective communication and active listening skills through all methods of interaction (e.g. in person, via phone, and in writing).</li><li>
Basic math and cash handling skills.</li><li>
Strong computer and software skills, including Microsoft Office 365 applications.</li><li>
Strong knowledge of computer systems, including knowledge of systems as it applies to department usage.</li><li>
Strong interpersonal skills with the ability to work collaboratively with others.</li><li>
Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines.</li><li>
Strong problem resolution and problem prevention skills.</li><li>
Willingness and ability to receive, give, and apply coaching and feedback.</li><li>
Ability to work accurately with close attention to detail.</li><li>
Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions.</li><li>
Ability to maintain confidentiality of sensitive information.</li><li>
Work ethic that includes dependability, punctuality, and a professional appearance and demeanor.</li><li>
Ability to perform and complete tasks despite background noise and interruptions.</li></ul><h4 class="jobSectionHeader"><b>
Education and Experience</b></h4><ul><li>
High school diploma or equivalent; and</li><li>
At least six (6) months of cash handling and customer service or sales experience; and</li><li>
Must be bondable.</li></ul><h4 class="jobSectionHeader"><b>
Physical Demands</b></h4><p>
While performing the job duties, approximately 80% of the time is spent stationery, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 25 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies.</p><h4 class="jobSectionHeader"><b>
Interaction and Work Environment</b></h4><p>
Reports to: Branch Manager</p><p>
Work areas are inside in a climate-controlled environment with background noise.</p><h4 class="jobSectionHeader"><b>
Material and Equipment Used</b></h4><p>
Computer, phone, scanner, copier, fax machine, web camera, black light, calculator/ten-key, cash dispensers/recyclers, coin machine, currency counter, drive-up equipment, security equipment, tablet, and general office supplies.</p><h4 class="jobSectionHeader"><b>
Acknowledgement</b></h4><p>
I have received and reviewed a copy of the Teller Associate job description. I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.</p></div></div><p></p>

Teller Associate

Trustco Bank

<div></div><div><div><b>Part- Time Teller</b><br>
<b>Reports to:</b> Branch Manager<br>
<b>Salary:</b> NE11</div><div><b>
FLSA Status:</b> Non-Exempt | <b>Supervisory Role:</b> No</div><p><b>
Why Join Us?</b></p><p>
At Trustco Bank, we&rsquo;re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member&rsquo;s contribution and offer a supportive, collaborative work environment. Our part-time Tellers are key ambassadors of our brand, providing friendly, efficient service that makes banking easy and enjoyable for our customers.</p><p>
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!</p><p><b>
About the Part- Time Teller Role</b></p><p>
Join our dynamic team as a Part-Time Teller, where exceptional customer service and operational excellence meet. Reporting directly to the Branch Manager, you&rsquo;ll play a vital role in delivering personalized banking experiences while ensuring the highest standards of security and compliance. If you&rsquo;re passionate about banking, detail-oriented, and eager to grow your career, we want to hear from you!</p><p><b>
Key Responsibilities</b></p><ul><li>
Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.</li><li>
Product &amp; Service Promotion: Cross-sell and educate clients on the Bank&rsquo;s diverse financial products and services, enhancing client relationships and fostering financial wellness.</li><li>
Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.</li><li>
Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.</li><li>
Client Support &amp; Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.</li><li>
Reconciliation &amp; Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.</li></ul><p><i>
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.</i></p><p><b>
Qualifications</b></p><p><b>
Required</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Prior experience in customer service and cash handling.</li><li>
Strong verbal communication skills.</li><li>
Highly organized with the ability to multitask effectively.</li><li>
Ability to work collaboratively within small teams.</li><li>
Fluent in English; bilingual a plus</li></ul><ul><li>
Access to reliable transportation</li><li>
Willingness to participate in ongoing training and development.</li><li>
Ability to lift 10&ndash;20 lbs., stand for extended periods.</li></ul><p><b>
Preferred</b></p><div><ul><li>
Previous banking or financial services experience.</li></ul></div><p><b>
Schedule</b></p><p>
Part-time position with hours aligned to branch operations:</p><ul><li><b>
Mon&ndash;Thu:</b> 12:30 PM &ndash; 5:00 PM</li><li><b>
Fri:</b> 12:30 PM &ndash; 6:00 PM</li><li><b>
Sat:</b> 8:30 AM &ndash; 12:00 PM (rotating schedule)</li><li><b>
Sun:</b> Closed</li></ul><p>
Employees may need to remain 15&ndash;30 minutes after closing.</p><p><b>
Equal Employment Opportunity Statement:</b></p><p><br>
 Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:</p><ul><li>Hiring, placement, upgrading, transfer, demotion or promotion</li><li>Recruitment, advertising or solicitation for employment</li><li>Treatment during employment</li><li>Rates of pay or other forms of compensation</li><li>Selection for training, including apprenticeship</li><li>Layoff or termination</li></ul><div></div><div><br>
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</div></div><div></div>

Part Time Teller - Winter Park, FL

Wintrust Financial Corporation

<div><p>Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol &ldquo;WTFC.&rdquo;</p><p></p><p><b>
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago&rsquo;s Bank&reg; as a Part-Time Teller!
</b></p><p></p><p><b>Why join us?</b></p><ul><li>
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe &amp; Mail (past 6 years)</li><li>
Competitive pay and annual discretionary bonus eligible</li><li>
Comprehensive benefit package (for eligible employees) including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few</li><li>
Family-friendly work hours</li><li>
With 200+ community bank locations, we offer opportunities to grow and develop in your career</li><li>
Promote from within culture</li></ul><p></p><p><b>
What you&rsquo;ll do:
</b></p><ul><li>Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions</li><li>
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.</li><li>
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.</li><li>
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.</li><li>
May be responsible for bank opening/closing and may be required to participate in community events.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Minimum 6 months of experience in cash handling or customer service</li><li>
High school degree or GED required</li><li>
Travel between branches may be necessary</li><li>
Must be available to work all shifts including Saturdays</li><li>
Must be able to lift up to 50 lbs</li><li>
Must be able to stand for long periods of time</li></ul><p></p><p><b>
Benefits:</b></p><p></p><p>
Medical Insurance &bull; Dental &bull; Vision &bull; Life insurance &bull; Accidental death and dismemberment &bull; Short-term and long-term Disability Insurance &bull; Parental Leave &bull; Employee Assistance Program (EAP) &bull; Traditional and Roth 401(k) with company match &bull; Flexible Spending Account (FSA) &bull; Employee Stock Purchase Plan at 5% discount &bull; Critical Illness Insurance &bull; Accident Insurance &bull; Transportation and Commuting Benefits &bull; Banking Benefits &bull; Pet Insurance</p><p></p><p><b>
Compensation:</b></p><p></p><p>
The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate&rsquo;s qualifications, skills, and experience.</p><p></p><p>
#LI-ONSITE</p><p></p><p>
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</p></div>

Part Time Teller - Cary, IL

Arvest Bank

<div><p><b>Position is based at 415 W Emma Ave, Springdale, AR. Incumbent will float to various Arvest branches based on staffing needs.
</b></p><p><b>Position requires full flexibility Monday through Friday from 7:30 am - 6:15 pm and rotating Saturdays from 8:30 am - 1:15 pm.
</b></p><p><b>Bilingual English/Spanish or English/Marshallese language fluency skills are preferred, not required.
</b></p><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>SUMMARY: </b>Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
</p><p></p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.
</p><div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div><p><b>TEAM ACCOUNTABILITIES:
</b></p><div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul><ul><li>Promote professionalism at all times.
</li></ul></div><p><b>QUALIFICATION REQUIREMENTS:
</b></p><p></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul><p><b>OTHER SKILLS AND ABILITIES:
</b></p><ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
</p><p>The associate may occasionally be required to lift or move up to 52 pounds.
</p><p>Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
</p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>The noise level in the work environment is usually moderate.<br>
</p><br>
<p></p><p><b>Grade 10
</b></p><p><b>Pay Range: </b>$15.80 - $19.70 per hour</p></div>

Teller (Floater)

<div><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>Position is located at 401 N Walnut St Harrison, AR 72601.<br>
</b><br>
</p><p><b>Availability is needed Monday through Friday 7:40 am to 5:40 pm and Saturdays 8:30 am to 12:30 pm.
</b></p><p></p><p><b>SUMMARY: </b>Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.
</p><div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div><p><b>TEAM ACCOUNTABILITIES:
</b></p><div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times.<br>
<ul><li>
</li></ul></div><br>
<p></p><p>Responsibilities:<br>
<br>
</p><p><b>QUALIFICATION REQUIREMENTS:
</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul><p><b>OTHER SKILLS AND ABILITIES:
</b></p><ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
</p><p>The associate may occasionally be required to lift or move up to 52 pounds.
</p><p>Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
</p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>The noise level in the work environment is usually moderate.<br>
</p><br>
<p></p><p><b>Grade 10
</b></p><p><b>Pay Range: </b>$15.80 - $19.70 per hour</p></div>

Teller

<div><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>Position is located at 105 N Panther Ave Yellville, AR 72687.<br>
</b><br>
</p><p><b>Availability is needed Monday through Frida 8:00 am to 5:00 pm.
</b></p><p><b>SUMMARY: </b>Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.
</p><div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div><p><b>TEAM ACCOUNTABILITIES:
</b></p><div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times.<br>
<ul><li>
</li></ul></div><br>
<p></p><p>Responsibilities:<br>
<br>
</p><p><b>QUALIFICATION REQUIREMENTS:
</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul><p><b>OTHER SKILLS AND ABILITIES:
</b></p><ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
</p><p>The associate may occasionally be required to lift or move up to 52 pounds.
</p><p>Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
</p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>The noise level in the work environment is usually moderate.<br>
</p><br>
<p></p><p><b>Grade 10
</b></p><p><b>Pay Range: </b>$15.80 - $19.70 per hour</p></div>

Oriental Bank

<div>The Associate, Retail Channels (Teller Lead), contributes to the overall success of the branch by providing support and advice to the Associate Tellers with the efficient daily operation of the branch. Leads by example and encourage a customer center behavior within the team based on the Bank&rsquo;s service culture and protocols. Support branch objectives through the generation of effective referrals. Position works on-site based in San Juan PR.<p></p><p><b>
MAJOR DUTIES &amp; RESPONSIBILITIES:
 </b></p><ul><li>Ensures daily branch operations over cash, values, wire transfers and monetary instruments according to policies and procedures by completing established reports, logs and daily established tasks. Take action over any discrepancies or noncompliance.</li><li>
 Provides assistance and support to the Manager Service &amp; Operations including but not limited with: Scheduling Associate Tellers availability based on customers branch volumes, teller differences, GL accounts reports, prepare and receive branch cash requisitions, among others.</li><li>
 Verify and authorize transactions within the established limits.</li><li>
 Provides advice and coaching to the Associate Tellers team with daily operations and activities.</li><li>
 Provides prompt, courteous and efficient services to customers with precision and accuracy adhering to all accounting, operational and security procedures and practices established by management.</li><li>
 Encourage branch compliance with bank regulations, requirements, policies and procedures, including but not limited to Bank Secrecy Act and Anti Money Laundering requirements.</li><li>
 Processes all types of deposit accounts, wire transfers, payments, among other transactions.</li><li>
 Support the financial institution&rsquo;s customers retention strategies.</li><li>
Provides prompt, courteous and efficient services to the organization&rsquo;s internal and external customers with precision and accuracy adhering to all procedures and practices established by management and encourage Associate Tellers staff follows established guidelines.</li><li>
 Ensures compliance with policies and procedures in financial transactions, and make sure Associate Tellers staffs adheres to established processes.</li><li>
Promotes and provides information on the organization&rsquo;s products and services.</li><li>
Promotes with customers Digital Migration and Adoption and encourage the same behavior within the Associate Tellers team.</li><li>
Identifies cross-selling opportunities and perform customers referrals to appropriate sales team member.</li><li>
Encourage referrals effectiveness within the Associate Tellers.</li><li>
Other duties may be assigned.</li></ul><p><b>
EDUCATION AND EXPERIENCE:
</b></p><ul><li>Bachelor&rsquo;s Degree in Business Administration, Accounting, Finance or related subject required.</li><li>
Two (2) year experience in a similar role required. Experience in the banking industry highly desirable.</li><li>
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.</li><li>
Knowledge and experience in banking industry operating policies, procedures and regulations required.</li><li>
Service and results oriented, with extensive interpersonal skills.</li><li>
Must be able to observe quality standards as well as analyze business needs and understand the operational workflow.</li><li>
Fully bilingual &ndash; English and Spanish (verbal and written) preferred.</li><li>
Proficiency in MS Office (Excel, Power Point, Word) and other business applications required.</li><li>
Ability to work collaboratively and effectively with diverse staff, colleagues, and clients.</li><li>
Availability and flexibility to adhere to branch schedule and operations.</li></ul><p></p><p><b>
WORK AUTHORIZATION &amp; ELEGIBILITY:</b></p><ul><li>
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.</li><li>
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.</li></ul><p></p><p>
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)</p><p></p><p>
Recruitment Privacy Statement</p><p></p><p>
Compliance Posters</p></div>

Associate, Retail Channels (Teller Lead)

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