teller associate

Unity Bank

<p></p><div><p>At Unity Bank, our culture is built on trust, care, and connection. We believe in meaningful work, open collaboration, and authentic relationships. Here, every employee takes pride in their role, empowered to make a difference&mdash;for our customers, our communities, and each other.</p><p></p><p><br>
We&rsquo;re more than a bank&mdash;we&rsquo;re a community partner. When clients choose Unity, they invest in local dreams: planting seeds with farmers, opening doors on Main Street, and creating opportunities for neighbors.</p><p><br>
 We listen. We care. We connect. Every conversation matter, and every solution is crafted with heart. Together, we help people achieve their dreams&mdash;one relationship at a time.</p><p></p><p><b><br>
Position Summary:</b> The Client Teller Associate is responsible for delivering exceptional client experience by handling our clients&rsquo; financial transactions in our bank locations with accurate, timely, friendly, and professional results. This position will take a friendly, positive approach to the customer experience while maintaining high attention to detail.</p><p></p><p><b><br>
Responsibilities/Accountabilities:</b></p><ul><li><b>
Client Experience:</b> Deliver consistent professional, and courteous client experiences aligned with Unity Bank defined service standards protocol. Responsible for providing both in-person service and answering branch incoming phone calls. Handle customer requests and respond to inquiries promptly and professionally.</li><li><b>
Product Knowledge: </b>Understand the Bank&rsquo;s products and services<b> </b>to provide customized solutions for customers' needs. Be a resource to clients by answering questions or directing them to the proper department for resolution services</li><li><b>
Transaction Standards:</b> Accurately process a variety of client financial transactions within set processing timeframes, including accurately disbursing cash, processing loan payments, scanning proof work and other documents, and accurately entering data into the banking software. Balance and manage cash and coin to ensure compliance with banking industry standards.</li><li><b>
Compliance and Quality Control:</b> Ensure adherence to banking regulatory requirements, industry standards, internal policies, and procedures. Assist in branch audits and branch control reviews to ensure regulatory and procedural compliance.</li><li><b>
Training and Development:</b> Actively participate in ongoing training programs to enhance product knowledge, customer service skills, and maintain an ongoing understanding of company policies and processes.</li><li><b>
Collaboration:</b> Collaborate with cross-functional teams such as product development, marketing, and operations to ensure seamless coordination and alignment of customer operations with overall organizational goals to improve customer experience. Community Engagement</li></ul><p><b>
Education and Experience:</b></p><ul><li>
High School Diploma or equivalent preferred</li><li>
One or more years of experience in customer service, cash handling, or retail experience preferred.</li><li>
Banking software, Outlook, Microsoft Office products experience preferred.</li><li>
Familiarity with bank regulatory and compliance standards preferred</li></ul><p></p><p><b><br>
Work Environment:</b> Collaborative, trust-based, transparent, supportive, and comfortable community atmosphere. This position may include opportunities to travel across our footprint, working with customers, community members, and our Unity Team.</p><p></p><p><br>
This position may require prolonged periods of sitting and/or standing at a desk and working on a computer.</p><p><b>
Regulatory Standards:</b><b> </b>Financial Institutions must adopt and comply with regulatory requirements. All employees of Unity Bank are required to comply with these standards and practices. Employees will be responsible for participation in training sessions for these regulatory compliance requirements. This will be offered through online sessions, department meetings, bank wide training, and other such media. In addition, compliance training that is specific to job responsibilities will be conducted. Any employee that knowingly fails to comply with the requirements, as outlined in the Compliance Manual and the related guidelines may be subject to disciplinary action, up to and including termination of employment.</p></div><p></p>

Client Teller Associate

SELCO Community Credit Union

<div><div><div><div><div>Employment Type:
</div><div><b>Regular</b></div>
</div><div><div>Employment Status:
</div><div><b>Part-time with Benefits</b></div>
</div><div><div>Job Category:
</div><div><b>Branch</b></div>
</div><div><div>Average weekly hours:
</div><div><b>40</b></div>
</div><div><div>FLSA Type:
</div><div><b>Non-Exempt</b></div>
</div><div><div>Required Schedule Availability:
</div><div><b>Mon - Fri: Between the hours of 8am and 6:30pm some Sat: 9:45am-2:15pm</b></div>
</div></div></div><div><h4 class="jobSectionHeader"><b>Work Location</b></h4><p>
This position is only eligible for in-branch work arrangements.</p><h4 class="jobSectionHeader"><b>
Compensation</b></h4><ul><li><b>
Base Salary</b>: The full salary range for the Teller Associate-Fluent Spanish position is $21.95 to $28.65 per hour, with new hires generally starting between $24.20 to $26.40 per hour, based on relevant knowledge, skills, education, and experience.</li><li><b>
Incentives</b>: This position is eligible for monthly incentives that range from $5.00 to $75.00, per sold product/service.</li><li><b>
Annual Incentive</b>: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year&rsquo;s strategic business goals. This incentive is calculated using the team member&rsquo;s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b></h4><p>
Our team&rsquo;s well-being is a priority, and we&rsquo;re proud to offer a comprehensive and holistic benefits package for team members and their families.</p><ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) retirement plan (with guaranteed employer contributions)</li><li>
Paid time off for personal and volunteer hours, as well as 10 paid holidays per year</li><li>
Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Position Overview</b></h4><p>
The Teller Associate-Fluent Spanish provides an exceptional service experience for SELCO Community Credit Union&rsquo;s members, team members, and guests.</p><h4 class="jobSectionHeader"><b>
SELCO Core Essential Functions</b></h4><ul><li>
Demonstrate adaptability and leadership skills, and uphold SELCO&rsquo;s Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.</li><li>
Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.</li><li>
Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.</li><li>
Consistently achieve individual performance goals and contribute to department and organizational objectives.</li><li>
Represent SELCO with a high level of integrity and professionalism.</li><li>
Adapt to and support change to accomplish SELCO&rsquo;s goals and objectives.</li><li>
Actively participate in and/or lead required meetings and trainings.</li><li>
Perform other duties as assigned.</li></ul><h4 class="jobSectionHeader"><b>
Position-specific Essential Functions</b></h4><ul><li>
Fluently communicate with members in English and Spanish, both speaking and in writing, in a professional manner.</li><li>
Work with a high level of accuracy and efficiency while following instructions and established procedures, performing teller transactions, and handling cash (i.e., counting, documenting, etc.).</li><li>
Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.</li><li>
Assist team members and other departments, as needed.</li></ul><h4 class="jobSectionHeader"><b>
Skills and Abilities</b></h4><p>
The position requires:</p><ul><li>
Fluent in both English and Spanish.</li><li>
Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.</li><li>
Ability to discover member needs to effectively cross-sell SELCO&rsquo;s products and services.</li><li>
Effective communication and active listening skills through all methods of interaction (e.g., in person, via phone, and in writing).</li><li>
Basic math and cash handling skills.</li><li>
Strong computer and software skills, including Microsoft Office 365 applications.</li><li>
Strong knowledge of computer systems, including knowledge of systems as it applies to department usage.</li><li>
Strong interpersonal skills with the ability to work collaboratively with others.</li><li>
Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines.</li><li>
Strong problem resolution and problem prevention skills.</li><li>
Willingness and ability to receive, give, and apply coaching and feedback.</li><li>
Ability to work accurately with close attention to detail.</li><li>
Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions.</li><li>
Ability to maintain confidentiality of sensitive information.</li><li>
Work ethic that includes dependability, punctuality, and a professional appearance and demeanor.</li><li>
Ability to perform and complete tasks despite background noise and interruptions.</li></ul><h4 class="jobSectionHeader"><b>
Education and Experience</b></h4><ul><li>
High school diploma or equivalent; and</li><li>
At least six (6) months of cash handling and customer service or sales experience; and</li><li>
Must be bondable.</li></ul><h4 class="jobSectionHeader"><b>
Physical Demands</b></h4><p>
While performing the job duties, approximately 80% of the time is spent stationary, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 25 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies.</p><h4 class="jobSectionHeader"><b>
Interaction and Work Environment</b></h4><p>
Reports to: Branch Supervisor, Assistant Branch Manager, Branch Manager, Senior Branch Manager<br>
Work areas are inside in a climate-controlled environment with background noise.</p><h4 class="jobSectionHeader"><b>
Material and Equipment Used</b></h4><p>
Computer, phone, scanner, copier, fax machine, web camera, black light, calculator/ten-key, cash dispensers/recyclers, coin machine, currency counter, drive-up equipment, security equipment, tablet, and general office supplies</p><h4 class="jobSectionHeader"><b>
Acknowledgement</b></h4><p>
I have received and reviewed a copy of the Teller Associate-Fluent Spanish job description. I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.</p></div></div><p></p>

Teller Associate-Fluent Spanish

ACNB Bank

<div><div><b>Join Our Team as a Part-time Community Banking Associate (Bank Teller) in York at Traditions Bank, a division of ACNB!</b></div><div></div><div><br>
Are you passionate about building relationships and finding solutions for customers? Do you thrive in a dynamic and community-focused environment? If so, Traditions Bank is looking for you to join our team as a part-time <b>Community Banking Associate (Bank Teller)</b> at our South York Plaza Office!</div><div></div><div><b><br>
What We&rsquo;re Looking For:</b></div><ul><li><b>
Experience</b>: Retail or customer-facing role (Key Holder / Assistant Manager) where sales goals and accuracy matter.</li><li><b>
Professional Skills:</b><ul><li>
A <b>dependable</b> work style &ndash; you follow procedures, show up on time, and take pride in doing things right.</li><li>
Comfort in handling <b>cash transactions</b>, maintaining accuracy.</li><li>
Strong <b>communication skills</b> with the ability to represent the bank confidently with customers and teammates.</li><li>
Basic <b>computer skills</b>, including MS Office, and ability to learn new systems quickly.</li></ul></li><li><b>
Education</b>: High school diploma or equivalent.</li><li><b>
Physical Requirements:</b> Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.</li></ul><div><b>
Key Responsibilities:</b></div><ul><li><b>
Customer Service:</b> Greet and assist customers in a friendly and courteous manner using the Bank Service Excellence Standards.</li><li><b>
Transaction Handling:</b> Accept deposits, cash checks, accept loan payments, sell official checks, and maintain an approved level of cash.</li><li><b>
Relationship Building:</b> Ask questions and identify needs to enhance customer relationships; actively refer customers to appropriate Community Banking team members.</li><li><b>
Daily Operations:</b> Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently on a daily basis.</li><li><b>
Support &amp; Compliance:</b> Cooperate with and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.</li></ul><div><b>
Why You&rsquo;ll Love Working with Us:</b></div><ul><li><b>
Engage with the Community:</b> Interact with customers and perform a variety of banking transactions to service the communities we serve.</li><li><b>
Build Relationships:</b> Use your interpersonal skills to enhance customer relationships and provide exceptional service.</li><li><b>
Grow with Us:</b> Opportunities to mentor new associates and generate referrals to internal business partners.</li><li><b>
Career Advancement:</b> At ACNB Bank, we believe in promoting from within. As you demonstrate your skills and dedication, you'll have opportunities to advance to higher positions within the bank, such as Community Banking Associate II, Branch Manager, or even roles in Wealth Management, Treasury Management, Insurance Services, Mortgage Lending, and more!</li></ul><div></div><div><br>
Join us at Traditions Bank, a division of ACNB, and be a part of a team that values community, relationships, and exceptional service. Apply today and start your journey with us!</div><div></div><div><b><br>
Apply Now! Our Careers page will help you find the job you've been looking for: https://www.acnb.com/careers-employment</b></div><div></div><div><br>
Location: 201 Pauline Dr, York, PA 17402</div><div>
Hours: 24 - 27 hours/week, various during bank branch hours</div><div></div><div><br>
ACNB Bank is an Equal Opportunity Employer.</div></div>

Part-time Community Banking Associate (Teller) - Traditions Bank

Sunrise Banks

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 We have an opening for a full-time float teller who will provide support as needed at any of our four branch locations in Minneapolis and St. Paul. This position is responsible for providing superior teller services quickly and efficiently. Processes customer transactions in a timely and accurate manner; responds to customer inquiries and provides a positive reflection upon the bank&rsquo;s image. Tellers are scheduled from Monday - Friday from 8:30 a.m. - 5 p.m. and alternating Saturdays 9 a.m. - 12 noon. Must be flexible and able to work from any branch location. Bilingual (English/Spanish or English/Hmong) preferred.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Service &amp; Sales
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides quality customer service which includes consistently demonstrating the following:
  </li>
  <li>
   Maintains a positive and cooperative attitude at all times.
  </li>
  <li>
   Acknowledges and responds immediately to the customer. &ldquo;Customer before paperwork.&rdquo;
  </li>
  <li>
   Greets the customer by name; learn name and use in closing.
  </li>
  <li>
   Makes eye contact, demonstrates user-friendly non-verbal behavior.
  </li>
  <li>
   Thanks customer for their business.
  </li>
  <li>
   Assists with phone answering as needed.
  </li>
  <li>
   Courteously and pleasantly answers customer questions and directs them to other departments when required.
  </li>
  <li>
   Identifies opportunities to cross-sell bank products and services to new and existing customers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Teller Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Processes customer deposits and withdrawals, verifying all cash or endorsements and issuing receipts according to established procedures.
  </li>
  <li>
   Verifies account information from the computer to validate all customer data, before completing transactions or releasing funds.
  </li>
  <li>
   Maintains sufficient cash drawer funds to provide timely customer service and balances the drawer according to established procedures. Cash differences not to exceed established amount.
  </li>
  <li>
   Ensures that all transactions are thoroughly documented on the teller tape to minimize bank liability and maintain audit trail of customer transactions.
  </li>
  <li>
   Cashes checks for account holders and approved check cashing customers, within the limits set forth in the cashing policy, upon verification of signatures.
  </li>
  <li>
   Processes additional transactions as assigned but not limited to: mail and night deposit items under dual control, telephone transfers and money orders, cashiers checks, travelers checks, cash advances, sells and redeems savings bonds, process currency and coin orders, count coin, process food coupons according to established procedures, ensuring that all transactions are recorded promptly and accurately.
  </li>
  <li>
   Sells excess cash to vault teller to avoid exceeding drawer limit. Ensures that cash drawer is stocked with sufficient cash to meet customer demand.
  </li>
  <li>
   Follows all bank regulations that effect the teller operations, including but not limited to: Bank Secrecy Act (BSA), Regulation CC: Expedited Funds Availability Act, CIP, etc.
  </li>
  <li>
   Adheres to all bank security policies for the location and the position.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accepts rent payments for safe deposit boxes per safe deposit box agreement.
  </li>
  <li>
   Daily processing of TT&amp;L payments and money orders.
  </li>
  <li>
   Performs various responsibilities and special projects as assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Benefits
  <br/>
  <br/>
 </strong>
 Expected starting hourly rate is between $20 - $24 DOQ/relevant banking experience
 <br/>
 <br/>
 Benefits: Medical, Dental, Vision, Life, AD&amp;D, STD/LTD and Pet Insurance Options, FSA, PPL, PTO, VTO and more, Details at www.sunrisebanks.com/about/careers/.
</div>


Full Time Bank Teller - FLOAT ($20/hour DOQ)

Southside Bank

<div><p><b>Position Title</b>:</p><p>
Teller I (Part-time)</p><p><b>
FSLA Status</b>:</p><p>
Non-Exempt</p><p><b>
Reports to</b>:</p><p>
Branch Manager</p><p><b>
Branch:</b></p><p>
Tyler Gentry Motor Bank</p><p><b>
Job Summary</b>: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.</p><p><b>
Essential Functions:</b></p><p><b>
Customer Service</b></p><ul><li>
Perform Southside Bank&rsquo;s customer service standards with each customer interaction.</li><li>
Consistently perform with accuracy and efficiency to build customer confidence and trust.</li><li>
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.</li><li>
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.</li><li>
Complete customer thank you calls and follow up of problem resolution as directed by management.</li><li>
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.</li><li>
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.</li><li>
Maintain the security and confidentiality of all sensitive Bank information.</li><li>
Accurately communicate account information to customers.</li></ul><p><b>
Operational Excellence</b></p><ul><li>
Understand and agree to abide by the policies and procedures established at Southside Bank.</li><li>
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).</li><li>
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.</li><li>
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.</li><li>
Accept and verify customer deposits.</li><li>
Cash checks and process less cash transactions within authorized limits; obtain supervisor&rsquo;s approval to process transactions which exceed authorized limits.</li><li>
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.</li><li>
Continue professional development through training, seminars, membership in professional associations, as applicable.</li><li>
Responsible for complying with audit policies and procedures as they pertain to this position.</li><li>
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank&rsquo;s Information Security Program.</li><li>
Understands and agrees to abide by the policies and procedures established at Southside Bank.</li><li>
Must comply with all applicable laws and regulations.</li><li>
Perform collection item processing such as dealer drafts and foreign items.</li></ul><p><b>
Team Relations</b></p><ul><li>
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank&rsquo;s mission, CORE Values, and Blue Book culture guide.</li><li>
Contribute to a positive team environment with peers in and out of the branch.</li><li>
Participates in proactive team efforts to achieve departmental and company goals.</li><li>
Assist with opening and closing duties.</li></ul><p><b>
Additional Functions:</b></p><ul><li>
Participates in special projects as assigned.</li><li>
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.</li><li>
Performs additional duties as assigned or directed.</li></ul><p><b>
Required Education/Experience:</b></p><ul><li>
High School Graduate or the equivalent required.</li><li>
Minimum 6 months cash handling or customer service experience preferred.</li><li>
Proficient in typing, 10-key calculator and data entry.</li><li>
Excellent oral and written communication skills.</li><li>
Completion and comprehension of the following Southside Bank instructor led classes:</li><li>
New Employee Orientation</li><li>
Teller Training, Teller Advanced and Professional Teller</li></ul><p><b>
Physical Activity/Dexterity:</b></p><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.</li><li>
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.</li></ul><p><b>
 </b><b>Physical Environment Demands:</b></p><ul><li>
Must be able to remain in a stationary position for 75% of the time.</li><li>
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.</li><li>
The person in this position needs to frequently move about inside the branch location to assist customer&rsquo;s transactions, access different machinery, process cash, etc.</li><li>
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.</li><li>
This person must be able to detect, recognize, and identify customers as they begin assisting them.</li><li>
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.</li><li>
Motor branches &ndash; employee must transport the cash from work booth inside the branch.</li><li>
In-store branches &ndash; employee must transport the cash from the coin machine to a bag which is moved to the vault.</li></ul><p><b>
Working Conditions/Environment:</b></p><ul><li>
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.</li><li>
Moderate noise (e.g. business office with computers and printers, light traffic).</li></ul><p>
 <b>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</b></p><p>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</p></div><p></p>

Teller I (Part-time)

Trustco Bank

<div></div><div><div><b>Part- Time Teller</b><br>
<b>Reports to:</b> Branch Manager<br>
<b>Salary:</b> NE11</div><div><b>
FLSA Status:</b> Non-Exempt | <b>Supervisory Role:</b> No</div><p><b>
Why Join Us?</b></p><p>
At Trustco Bank, we&rsquo;re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member&rsquo;s contribution and offer a supportive, collaborative work environment. Our part-time Tellers are key ambassadors of our brand, providing friendly, efficient service that makes banking easy and enjoyable for our customers.</p><p>
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!</p><p><b>
About the Part- Time Teller Role</b></p><p>
Join our dynamic team as a Part-Time Teller, where exceptional customer service and operational excellence meet. Reporting directly to the Branch Manager, you&rsquo;ll play a vital role in delivering personalized banking experiences while ensuring the highest standards of security and compliance. If you&rsquo;re passionate about banking, detail-oriented, and eager to grow your career, we want to hear from you!</p><p><b>
Key Responsibilities</b></p><ul><li>
Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.</li><li>
Product &amp; Service Promotion: Cross-sell and educate clients on the Bank&rsquo;s diverse financial products and services, enhancing client relationships and fostering financial wellness.</li><li>
Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.</li><li>
Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.</li><li>
Client Support &amp; Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.</li><li>
Reconciliation &amp; Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.</li></ul><p><i>
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.</i></p><p><b>
Qualifications</b></p><p><b>
Required</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Prior experience in customer service and cash handling.</li><li>
Strong verbal communication skills.</li><li>
Highly organized with the ability to multitask effectively.</li><li>
Ability to work collaboratively within small teams.</li><li>
Fluent in English; bilingual a plus</li></ul><ul><li>
Access to reliable transportation</li><li>
Willingness to participate in ongoing training and development.</li><li>
Ability to lift 10&ndash;20 lbs., stand for extended periods.</li></ul><p><b>
Preferred</b></p><div><ul><li>
Previous banking or financial services experience.</li></ul></div><p><b>
Schedule</b></p><p>
Part-time position with hours aligned to branch operations:</p><ul><li><b>
Mon&ndash;Thu:</b> 12:30 PM &ndash; 5:00 PM</li><li><b>
Fri:</b> 12:30 PM &ndash; 6:00 PM</li><li><b>
Sat:</b> 8:30 AM &ndash; 12:00 PM (rotating schedule)</li><li><b>
Sun:</b> Closed</li></ul><p>
Employees may need to remain 15&ndash;30 minutes after closing.</p><p><b>
Equal Employment Opportunity Statement:</b></p><p><br>
 Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:</p><ul><li>Hiring, placement, upgrading, transfer, demotion or promotion</li><li>Recruitment, advertising or solicitation for employment</li><li>Treatment during employment</li><li>Rates of pay or other forms of compensation</li><li>Selection for training, including apprenticeship</li><li>Layoff or termination</li></ul><div></div><div><br>
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</div></div><div></div>

Part Time Teller - Winter Park, FL

BANK OF TENNESSEE

<div><p><b>POSITION SUMMARY</b></p>
<p>
As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cross-selling of bank products and services, and resolution of customer service issues. As a representative of the bank, you are required to present a positive and professional image at all times. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness.</p><br>
<p></p>
<p><b>
JOB REQUIREMENTS</b></p>
<ul>
<li>High school diploma or equivalent required</li>
<li>Six months of previous customer service, cash handling or retail experience preferred</li></ul><br>
<p></p>
<p><b>
COMPETENCIES
</b></p><ul><li>Ability to listen and identify the needs and wants of a customer as well as making quick decisions independently</li>
<li>Possess knowledge of various functions of the bank and where to find answers or information</li>
<li>Ability to multi-task and change focus quickly without being stressed or overwhelmed</li>
<li>Ability to be self-motivated, self-driven and self-sufficient</li>
<li>Possess proficient computer skills</li>
<li>Present as professional in appearance and attitude</li></ul><br>
<p></p>
<p><b>
DUTIES AND RESPONSIBILITIES
</b></p><ul><li>Establish a professional presence in the community as a representative of the bank</li>
<li>Possess a strong attention to detail and consistently display a positive attitude</li>
<li>Maintain professional appearance and dress and abide by the dress code</li>
<li>Successfully complete all training programs required for the Universal Teller to include teller transactions, account opening, consumer lending, customer service standards, procedures and systems training</li>
<li>Possess superior knowledge of Bank products and services, delivering professional presentation, explanation and selling of products and services matched to customer needs</li>
<li>Effectively and efficiently assist all customers with any consumer banking need, including transactions, account opening, and consumer loans</li>
<li>Identify opportunities to refer customers to other areas of the Bank, including Commercial, Mortgage, and Investment divisions as appropriate</li>
<li>Continuously identify/execute any cross-selling opportunities for the customer</li>
<li>Conduct customer and bank transactions with accuracy, efficiency and professionalism, meeting the high-quality service delivery standards of the Bank</li>
<li>Adhere to all branch operations policies and procedures and follow the assigned process. These tasks include but are not limited to opening/closing procedures, cash items, night/day drop and CTR</li>
<li>Manage and achieve service standard goals, cross-selling goals, transactional goals, and other key performance indicators as required</li>
<li>Create ownership of customer relationships by maintaining contact with customers to offer appropriate products and services, financial advice and assistance with financial needs</li>
<li>Protect all customer and bank information at all times, adhering to customer privacy and information security policies, and maintain branch security standards</li>
<li>Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements</li>
<li>Consistently support, uphold and model the organization&rsquo;s core values and standards</li>
<li>Complete other duties as assigned as determined by management to be reasonable and beneficial</li></ul><br>
<p></p>
<p><b>
PHYSICAL REQUIREMENTS</b></p>
<p>
You will regularly be stationary at a workstation, frequently operating a computer and helping customers with transactions. You will frequently traverse around the branch or work area to help customers, go to the vault or to operate branch equipment. This role requires operating a computer or other office machinery efficiently in order to complete your job functions. While performing the duties of this job, the employee is regularly required to communicate effectively with customers. You will frequently communicate with other employees through various channels such as talking, listening, and typing. Must be able to accurately gather and process verbal and written information and properly inspect documents. The physical environment is indoors for the majority of the job functions. Occasional outdoor work may be required for tasks such as checking an ATM/ITM, assisting a customer and surveying outdoor areas. You will be occasionally required to lift up to 50 pounds. Occasional travel to other branches may be required.</p></div><p></p>

Universal Teller

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