teller head

البنك التجاري الدولي

<div></div><div><div>Description<div></div><div><br>
Job PURPOSE:</div>
<div>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</div>
<div>
KEY ACCOUNTABILITIES</div>
<div>
Operational Functions</div>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<div>
Reporting</div>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<div>
Policies, Processes and Procedures</div>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<div>
Day- to-day operations</div>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<div>
Compliance:</div>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><div></div><div><br>
</div></div><div>
Qualifications<div></div><div><br>
Qualifications:</div>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<div>
Skills</div>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><div></div><div><br>
</div></div><div>
Primary Location: Egypt-Cairo-DOWNTOWN BRANCH</div><div>
Work Locations: DOWNTOWN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

Teller - Downtown

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Operational Functions</p>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<p>
Reporting</p>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<p>
Policies, Processes and Procedures</p>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<p>
Day- to-day operations</p>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<p>
Compliance:</p>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<p>
Skills</p>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Cairo-WATER WAY BRANCH</div><div>
Work Locations: WATER WAY BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

TELLER - New Cairo Area

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Operational Functions</p>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<p>
Reporting</p>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<p>
Policies, Processes and Procedures</p>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<p>
Day- to-day operations</p>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<p>
Compliance:</p>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<p>
Skills</p>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-El Monofeya-SADAT BRANCH</div><div>
Work Locations: SADAT BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

TELLER - SADAT BRANCH

Whitefish Credit Union

<div><div><b>WHITEFISH CREDIT UNION</b></div><div><b>
POSITION DESCRIPTION</b></div><div></div><div><b><br>
Position Title</b>: Teller I - North Kalispell</div><div></div><div><b><br>
Organizational Relationships</b>: Reports to Head Teller or Branch Manager</div><div></div><div><b><br>
Supervisory Responsibilities: </b>None</div><div></div><div><b><br>
General Function: </b>Serve as first contact for all Members seeking withdrawal, deposit and payment services. Troubleshoot minor Member problems and concerns and oversee and balance cash drawer. Assist Management as needed.</div><div></div><div><b><br>
Position Functions:</b></div><div><ul><li>
Create positive and proactive relationships with all Members.</li><li>
Smile at all Members and call all Members by name when possible.</li><li>
Serve the Member standing in front of you first; answer the phone second; work on side tasks/projects third.</li><li>
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.</li><li>
Follow check handling procedures in order to properly validate the negotiability of checks presented at the Teller window.</li><li>
Enter Members' transactions into computers in order to record transactions and issue computer-generated receipts.</li><li>
Verify Member&rsquo;s identity before providing information or performing transactions; update Member information as needed, such as address and phone number changes.</li><li>
Talk to Members about, and answer questions about, loan balances, interest calculations and dividend rates.</li><li>
Have, and maintain, a general understanding of Whitefish Credit Union&rsquo;s products, services and promotions.</li><li>
Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for further processing.</li><li>
Identify and resolve transaction mistakes when debits and credits do not balance by following specified procedures</li><li>
Receive and verify correct mortgage and loan payments, verifying payment dates, payment amounts due, late fees and correct account and / or loan.</li><li>
Contact Members with questions as needed or assigned.</li><li>
Resolve problems or discrepancies concerning Members' accounts.</li><li>
Allow Members access to Safety Deposit Boxes, following specified procedures.</li><li>
Assist Vault Teller by counting money from bank vault, to ensure cash balances stated by the Vault Teller are correct.</li><li>
Order a supply of cash to meet daily needs, in accordance with procedural amounts.</li><li>
Receive and count daily inventories of cash before entering drawer.</li><li>
Obtain Canadian exchange rates and calculate accordingly.</li><li>
Support all other departments as needed (I.E., processing EFT wires, delivering loan paperwork to the proper department, etc.).</li><li>
Report to work on time and as scheduled.</li><li>
Perform other duties as assigned.</li></ul></div><div></div><div><b><br>
Position Requirements:</b></div><div><ul><li>
Strong mathematical skills.</li><li>
Ability to handle and process large monetary denominations.</li><li>
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.</li></ul></div><ul><li>
Ability and willingness to interact calmly and professionally with people from all backgrounds.</li></ul><div><ul><li>
Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.</li><li>
Ability to follow oral and written instructions.</li><li>
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others&rsquo; work styles.</li><li>
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.</li></ul></div><ul><li>
Ability to stand for extended periods of time.</li><li>
Ability to lift up to 50 lbs., with or without accommodation.</li></ul><div><ul><li>
Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.</li><li>
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.</li><li>
Adhere to all Whitefish Credit Union policies and procedures.</li></ul></div><ul><li>
Protect Member and Whitefish Credit Union confidential information.</li></ul><div></div><div><b><br>
Required Education and Experience:</b></div><div><ul><li>
High school diploma or equivalent.</li></ul></div><div><ul><li>
6-12 months professional customer service experience preferred.</li></ul></div><div><ul><li>
6-12 months professional banking or credit union experience preferred.</li></ul></div><div></div><div><b><br>
Compensation Package</b></div><ul><li>
Competitive starting wage</li><li>
100% employer-paid health insurance<ul><li>
FSA (Flex plan) available</li><li>
Telehealth available</li></ul></li><li>
3% employer 401k contribution (no matching requirement)</li><li>
8% employer pension plan contribution (following first year of employment)</li><li>
11 paid federal holidays (Saturday holidays excluded)</li><li>
17 days of PTO annually, accrued monthly</li><li>
Life and disability insurance</li><li>
Wellness program</li><li>
Social Responsibility Policy &ndash; 24 hours annually of paid time for non-profit volunteer efforts</li><li>
Tuition Reimbursement Program &ndash; application-eligible following one year of employment</li></ul><div></div><div><br>
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.</div></div>

Teller - North Kalispell

Ridgewood Savings Bank

<div><p>Estimated starting salary is $22.17-$26.97 per hour.</p>
<p>
The Part-Time Universal Banker role will provide savings bank services to new and existing customers in an efficient and reliable manner consistent with government regulations and bank policy and procedures</p>
<p><b>
Skills Requirements:</b></p>
<ul>
<li>Above average verbal and written communications skills preferred.</li>
<li>Basic math skills</li>
<li>Proficient with the use of a Personal Computer</li>
<li>Basic knowledge of Microsoft Office.</li>
</ul>
<p><b>Education &amp; Experience Requirements:</b></p>
<ul>
<li>High School Diploma or G.E.D. equivalent.</li>
<li>Teller and or Customer Service experience required.</li>
</ul>
<p><b>Duties and Responsibilities Include:</b></p>
<ul>
<li>Promotes the sale of Bank products and services to customers through our internal sales process in order to maximize banking relationships.</li>
<li>Responds to customer requests by answering questions regarding service, products, and account information and processing requests for various banking services.</li>
<li>Processes the opening of accounts by collecting and verifying identification as required by the Customer Identification Program in accordance with BSA. Ensures customer receives appropriate disclosures in accordance with Regulation DD.</li>
<li>Processes transactions including the closing of accounts and executes changes following established procedures. Deters fraud by checking validity of all documentation received from customers, examining and collecting pedigree information, examining checks for endorsements. Verifies appropriate hold codes and other information such as dates, bank names, and the legitimacy and/or negotiability of all items received.</li>
<li>Orders ATM and Debit MasterCards for customers through core system, ensuring correct information for appropriate delivery and to mitigate risk.</li>
<li>Performs clerical tasks assigned by Branch Management Team and Head Teller including filing, locating account records, scanning of work, and updating account information on the core system.</li>
<li>Adheres to current shred procedures to be compliant with Regulation P.</li>
<li>Analyzes and rectifies customer concerns through satisfactory verbal and written communications by following established procedures.</li>
<li>Performs follow-up phone calls to customers to ensure exceptional level of service and all pending items received.</li>
<li>Acquires comprehensive knowledge of the products and services offered by the bank in order to provide accurate and relevant information to customers.</li>
<li>Verifies accuracy of monetary transaction by employing basic math skills and utilization of a calculator.</li>
<li>Processes various customer transactions through effective use of the Bank&rsquo;s core operating system and cash dispenser.</li>
<li>Balances daily by counting cash, adding checks, listing transaction totals, and various ledger items. Additionally, identifies and corrects transaction errors when debits and credits do not balance.</li>
<li>Ensures regulatory compliance by applying bank policies and procedures when processing transactions.</li>
<li>Performs scanning of checks and ensures proper bank endorsement in order to receive accurate credit and settlement in accordance with Regulation CC.</li>
<li>Sells currency as necessary to management in order to mitigate risk and be compliant with set cash limit.</li>
<li>Assists with training of new teller trainees, by demonstrating and teaching appropriate transaction processing, observing and correcting the trainees as they perform transactions, and assisting them in preparing to open their own teller box.</li></ul></div>

Part-Time Universal Banker

<div></div><div><div>Description<div></div><div><br>
Job PURPOSE:</div>
<div>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</div>
<div>
KEY ACCOUNTABILITIES</div>
<div>
Operational Functions</div>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<div>
Reporting</div>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<div>
Policies, Processes and Procedures</div>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<div>
Day- to-day operations</div>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<div>
Compliance:</div>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><div></div><div><br>
</div></div><div>
Qualifications<div></div><div><br>
Qualifications:</div>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<div>
Skills</div>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><div></div><div><br>
</div></div><div>
Primary Location: Egypt-Menia-MENIA BRANCH</div><div>
Work Locations: MENIA BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

Teller - Menia Branch

COLONY BANK

<div><div><p>Are you looking for a rewarding career? Then you&rsquo;ve come to the right place. At Colony Bank, we have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions.</p>
<p>
At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!</p></div><br>
<div></div>
<div>Position: Universal Banker<br>
<br>
Purpose: This position is accountable for the delivery of exceptional customer service through the efficient managing of customer interactions. It assumes a role in developing new customer relationships as well as enhancing existing relationships.</div>
<div></div>
<div>Essential Functions and Basic Duties:<br>
1. Handle a variety of transactions using own count money, and cross sell bank services. Exercise independent judgment with close supervision. Refer questionable transactions to Head Teller.<br>
<ul><li>Receive commercial and individual checking and savings deposits, verify cash and endorsements and issue receipts.</li><li>Cash checks, verify endorsement, validity and availability of funds.</li><li>Pay savings withdrawals after verifying balance and signature.</li><li>Accept payments (i.e. installment loan, charge card, personal line of credit, etc.)</li><li>Maintain accurate records of official checks and bonds.</li><li>Work night drop bags and mail receipts, process all mail envelopes.</li><li>Sell official checks</li><li>Redeem bonds and bond coupons upon desk approval.</li><li>Retain custody of operating cash.</li><li>Prepare change orders for customers.</li><li>Assist with answering telephones.</li><li>Sell and cross-sell bank services.</li></ul>
2. Attends to the needs of customers and prospective customers on banking matters.<br>
<ul><li>Recommends, explains, and opens new deposit accounts for customers.</li><li>Opens and closes safety deposit boxes.</li><li>Maintains confidentiality of customer accounts.</li><li>Handles customer complaints related to the Bank&rsquo;s services, explains service charges, and follows through on misdirected items or errors.</li><li>Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area.</li><li>Answers inquiries and provides information on various accounts, loan balances, and other banking services.</li><li>Ensures on-going sales, service, and product knowledge, training and self-development.</li></ul>
3. Provides notary public service.<br>
4. Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers.<br>
5. Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system.<br>
6. Serve customers in a cordial manner to encourage satisfaction with service.<br>
7. Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit).<br>
8. Comply with all federal and state laws and regulations.<br>
9. Adheres to limited transaction limits.<br>
10. Complies with all bank and personnel policies and procedures.<br>
11. Complete periodic training provided and/or required by Colony.<br>
12. Other duties as assigned.<br>
<br>
Qualifications:<br>
Education:<br>
1. A high school diploma or equivalent.<br>
2. Successful completion of Teller school provided by Colony.<br>
<br>
Experience:<br>
1. Previous teller experience &ndash; required.<br>
2. Previous banking experience - preferred.<br>
<br>
Knowledge:<br>
1. A thorough knowledge of teller procedures or general bank operations.<br>
2. Understand bank policies and procedures.<br>
3. Have a thorough knowledge of bank products and services.<br>
4. Have the ability to effectively handle all routine and complex transactions at the branch.<br>
5. Knowledge of up-to-date loan compliance policies and procedures.<br>
<br>
Skills/Abilities:<br>
1. General clerical and math skills.<br>
2. Must present a professional image in dealing with customers, interdepartmental and external representatives.<br>
3. Perform duties with considerable speed and accuracy.<br>
4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs.<br>
5. Ability to coordinate a high level of activities in a variety of conditions.<br>
6. High degree of accuracy and attention to detail.<br>
7. Ability to handle information of confident nature.<br>
8. Ability to adhere to deadlines and tight schedules.<br>
9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word.<br>
10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees.<br>
11. Ability to exercise personal and professional responsibility and work with limited direction.<br>
12. Demonstrate a &ldquo;Team&rdquo; attitude at all times.<br>
<br>
Colony Bank is an equal opportunity employer.</div></div><div></div>

Universal Banker

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