teller manager

Commercial Bank of Dubai

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

First National Bank of Waterloo

<div>Summary: A Teller serves as the Bank&rsquo;s primary contact with the public and is responsible for comprehensive, prompt, and efficient customer transactions. A Teller must be knowledgeable in banking transactions (cashing checks, accepting deposits, etc.) in order to properly facilitate basic cash receipt and payment services in accordance with the Bank&rsquo;s procedures. In addition, promotes and explains at a high level other products/services offered in order to increase assets held at the Bank.
Primary Accountability:<ul><li>
 Deliver excellent customer service to all Bank customers.</li><li>
Receive and disburse money to and from customers following defined policies and procedures.</li><li>
 Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)</li><li>
Ensure accurate handling of checks presented via remote capture</li><li>
Verify cash drawer, balance and prepare daily work.</li><li>
Learns and executes proper vault and ATM procedures</li><li>
Reports any discrepancies to the Center Manager</li><li>
 Maintain Teller area that is secure and well organized.</li><li>
 Maintain proper cash supply.</li><li>
Handle license sticker renewals</li><li>
Become knowledgeable on all bank products and services at a high level in order to properly direct customers</li><li>
Provide input to Center Management on ways to promote positive customer interactions</li><li>
Other duties as assigned. May be asked to help out at other branches when needed.</li></ul>
Education/Experience:<ul><li>
High school diploma or equivalent required.</li><li>
6 months cash handling and customer service experience preferred.</li><li>
Excellent customer and communication skills.</li></ul>
Physical Demands/Work Environment: Individuals must be able to move about, stand and have manual dexterity. The work environment is generally well-lighted HVAC-controlled office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the responsibility of every Bank employee to maintain an effective BSA/AML/OFAC internal control structure, including suspicious activity monitoring and reporting. Every employee that comes in contact with a reportable transaction and/or suspicious activity should obtain the proper documentation and file the appropriate report in a timely manner. Nothing in this description restricts the Bank&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time.
The First National Bank of Waterloo does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
 Direct Reports: None
 Benefits: All full-time and part-time employees receive vacation days based on employment status and years of service (prorated based on hired date) and are eligible to participate in the Profit Sharing and Savings Plan and Employee Stock Purchase Program.
 Full-time employees are eligible to participate in the company health insurance plans, company paid life insurance, Short Term and Long Term Disability, additional voluntary plans, paid Parental Leave, paid Bereavement Leave and Tuition Reimbursement. In addition to vacation days, full-time employees will receive 48 hours of Personal Time, prorated based on hire date.
The pay range posted is based on several factors which may vary, but may include labor markets, education, work experience, and certifications.</div>

Teller (Part Time)

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required. <ul><li>What you'll do<li>Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.</li><li>Perform quality work within deadlines with or without direct supervision.</li><li>Responsible for working effectively as a team contributor on all assignments.</li><li>Responsible for maintaining a high level of personal reliability and punctuality.</li><li>Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.</li><li>Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.</li><li>Responsible for complying with policies, procedures, security requirements, and government regulations.</li></li><li>Education & Certifications <li>H.S. Diploma</li></li><li>Experience & Travel<li>2 or more years of teller experience including sales experience with established goals (Required)</li><li>Travel 50%</li></li><li>Knowledge, skills & abilities<li>Possess strong organizational skills and be detail oriented.</li><li>Basic understanding of PC with Windows based applications and calculator.</li><li>Basic math, negotiation, and problem solving skills.</li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required.</li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required.</li><li>Ability to work branch hours.</li></li><li>Compensation & Benefits<li>Targeted starting compensation range (based on experience) is $18+/hour plus $ 1.50 premium on top of base pay</li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></li></ul>

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. Job Purpose: Perform services such as attending to CDMs functions, cash management as per Bank s policies, handling bulk cash deposits and withdrawals, checking of vouchers posted by regular tellers and performing functions of regular tellers whenever assigned Principal Accountabilities: Work Management Perform all functions relating to Cheque Deposit Machines (CDM) located in the branch premises, at specified time interval, including, collection of physical cheques, tallying of number of cheques with the CDM journal and send them to clearing dept. within agreed TAT Ensure to process special clearing cheques and foreign currency cheques within agreed TAT Ensure to open the vault system as per SLA Maintain and manage the cash accurately, and transfer the excess cash received from the Tellers to vault and withdraw the cash as and when required ensuring safe custody and handling of cash. Ensure that all Tellers hand over all the physical cash and maintain their cash box balance zero and tally with GL at end of the day, and to make prompt investigation in case of any difference. Ensure to maintain require branch vault cash for next working day Ensure to check and balance cash online transaction for all the tellers At end of the day check Tellers cash proof is zero and obtain the tellers signature any over/short transaction reported to BOM. At regular intervals, check the postings carried out by Tellers against the transactions journal presented by them and sign on the report. Any discrepancy identified should be immediately actioned to eliminate the risk of financial loss to the Bank. Perform bulk cash receipt and withdrawal transactions, ensure correct receipt/issue of cash, accurately credit/debit the customer s account and acknowledge the receipt to the customers. Monitor sundry and suspense accounts , issue DDs , Managers cheques and internal transfer Ensure customers average waiting time is maintained at standard level Ensure that the local &amp; foreign currency held does not exceed the daily required limit. Ensure that cheques / debit instruments are in order before effecting the payment and make accurate debit entry in the customer s account as per Bank s procedures to protect the interest of customers and the Bank. Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval To be well conversant with the duties and responsibilities of Branch Operations Manager (BOM) and to officiate in that capacity during BOM s absence. To prepare and review daily teller voucher bundle, ensure total number of vouchers are matching with teller financial transaction daily report and ensure sending the same to internal control by maximum next working day. To monitor any high variety in total number of achieved transactions between teller and report the same to line manager officially. Guide branch tellers to adhere to bank policies and procedures, and give required training for new joining teller. Guide and encourage customer to use our digital channel for all the cash deposits and withdrawal extra Service &amp; Quality Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service. Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction. Provide any other service as directed to support the overall banking operations of Br Provide assistance in following up the transactions of the branch that are forwarded for override to respective personnel

Teller / Senior Teller / Head Teller ( UAE National )

TALENTMATE

<div>
 
 Job Description
 
 
 
 We are seeking an attentive and customer service-oriented Teller to join our dynamic team. As a Teller, you will be the face of our financial institution, responsible for providing an exceptional experience to our customers through efficient service and a professional demeanor. This role involves handling cash transactions, cross-selling bank products, and ensuring accurate cash flow management. You will have the opportunity to build relationships with customers and help them with a range of financial services, all while contributing to the overall success of our branch. If you thrive in a fast-paced environment and have a passion for helping people, we would love to hear from you.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Process customer transactions quickly and accurately, including deposits and withdrawals.
 </li>
 <li>
 Maintain a balanced cash drawer and ensure accounting accuracy at all times.
 </li>
 <li>
 Identify potential sales opportunities and refer customers to relevant banking personnel.
 </li>
 <li>
 Provide exemplary customer service while handling their inquiries and concerns professionally.
 </li>
 <li>
 Ensure compliance with bank policies and procedures during every transaction.
 </li>
 <li>
 Assist in the bank's security and risk management by following established protocols.
 </li>
 <li>
 Report any suspicious activities or discrepancies to the appropriate authorities immediately.
 </li>
 <li>
 Contribute to the team effort by achieving individual and branch goals.
 </li>
 <li>
 Stay updated on current bank products and services to inform customers effectively.
 </li>
 <li>
 Participate in ongoing training and development to enhance service delivery skills.
 </li>
 <li>
 Manage sensitive customer information with confidentiality and integrity.
 </li>
 <li>
 Assist in cash ordering and processing cash shipments as required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; some college coursework is preferred.
 </li>
 <li>
 Previous experience in a cash handling or banking role is advantageous.
 </li>
 <li>
 Strong communication skills and a customer-oriented approach to service.
 </li>
 <li>
 Ability to work efficiently in a fast-paced, heavily regulated environment.
 </li>
 <li>
 Detail-oriented with excellent organizational and multitasking abilities.
 </li>
 <li>
 Proficiency with computers and familiarity with financial transaction software.
 </li>
 <li>
 Ability to maintain professionalism and composure, especially under pressure.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://www.talentmate.com Job Function: Customer Service Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Teller 08N25

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Job PURPOSE:

To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.

KEY ACCOUNTABILITIES

Operational Functions
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>

Reporting
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>

Policies, Processes and Procedures
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>

Day- to-day operations
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>

Compliance:
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><div> 
</div></div><div>
Qualifications<div></div> 
Qualifications:
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>

Skills
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><div> 
</div></div><div>
Primary Location: Egypt-Cairo-HASSAN EL-MAAMOUN BRANCH</div><div>
Work Locations: HASSAN EL-MAAMOUN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

TELLER - Nasr City

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