teller manager

First Citizens Bank

<div>Overview:
<div>
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.</div><div></div><div><br>
A successful candidate will demonstrate:</div><div></div><div><b><br>
Management Skills</b>: Capable of managing and developing members on a team to ensure operational soundness</div><div><b>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div><b>
Adaptability: </b>Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team</div><div><b>
Teamwork</b>: Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div><b>
Flexibility</b>: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks</div><div><b>
Influence: </b>Capable of building rapport with different personalities to drive positive results</div><div><b>
Agility</b>: Able to process information and move quickly through problem resolution</div><div><b>
Communication Skills - Interpersonal</b>: Comfortable and confident with proactively engaging in conversation with different audiences</div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li><li>
Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.</li></ul>
Qualifications:
<div>
Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management</div><div></div><div><br>
Preferred Area of Experience: Management or supervisory experience</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Operations Services Supervisor (Teller Manager)

<div>Overview:
<div>
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.</div><div></div><div><br>
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This position processes teller transactions and other customer service requests, and facilitates customer awareness and education of bank capabilities, tools and resources. It is responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.</div><div></div><div><b><br>
A successful candidate will demonstrate:
</b></div><ul><li><b>Management Skills</b>: Capable of managing and developing members on a team to ensure operational soundness</li><li><b>
Customer Service Skills</b>: Demonstrates professionalism and empathy in customer interactions</li><li><b>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team</li><li><b>
Teamwork</b>: Strives to build strong working relationships with those on their team as well as cross-functional relationships</li><li><b>
Influence</b>: Capable of building rapport with different personalities to drive positive results</li><li><b>
Sales Skills</b>: Ability to support team with client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist</li><li><b>
Communication Skills - Interpersonal</b>: Comfortable and confident with proactively engaging in conversation with different audiences</li></ul>
Responsibilities:
<ul><li><b>Team Management</b> - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team</li><li><b>
Service Standards</b> - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li><b>
Operations and Administration</b> - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<ul><li><b>Basic Qualifications</b>:<ul><li>
Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR</li>
High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management<br>
<li>
</li></ul></li><li><b>
Additional Required Skills and Experiences</b>:<ul><li><b>
❗ MUST HAVE: 1+ years of recent experience in Retail Bank operations</b></li><li>
1+ years of recent cash-handling experience ($USD)</li><li>
Comfortability with engaging in sales conversations with current and prospective clients<br>
</li></ul></li><li><b>
Preferred Skills and Experiences:</b><ul><li>
Financial literacy</li><li>
Knowledge of retail banking products and services</li></ul></li></ul><p></p><div><i><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1</i></div></div><div></div>

Arvest Bank

<div><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>Position requires flexibility Monday through Friday 7:00 am to 6:00 pm with rotating Saturdays 9:00 am to 1:00 pm.
</b></p><p><b>Incumbent will be required to float to branches in the Benton County Region including Bentonville, Rogers, Lowell, Bella Vista, occasionally to the outlying community branches including Anderson, Pea Ridge, and Gravette.
</b></p><p>Summary:<br>
<br>
</p><p><b>SUMMARY: </b>Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.
</p><div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div><p><b>TEAM ACCOUNTABILITIES:
</b></p><div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times.<br>
<ul><li>
</li></ul></div><br>
<p>Responsibilities:<br>
<br>
</p><p><b>QUALIFICATION REQUIREMENTS:
</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul><p><b>OTHER SKILLS AND ABILITIES:
</b></p><ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
</p><p>The associate may occasionally be required to lift or move up to 52 pounds.
</p><p>Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
</p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>The noise level in the work environment is usually moderate.<br>
</p><br>
<p><b>Grade 10
</b></p><p><b>Pay Range: </b>$15.80 - $19.70 per hour</p></div>

Teller (Floater)

First National Bank of Waterloo

<div><p><b><i>Summary:</i></b> A Teller serves as the Bank&rsquo;s primary contact with the public and is responsible for comprehensive, prompt, and efficient customer transactions. A Teller must be knowledgeable in banking transactions (cashing checks, accepting deposits, etc.) in order to properly facilitate basic cash receipt and payment services in accordance with the Bank&rsquo;s procedures. In addition, promotes and explains at a high level other products/services offered in order to increase assets held at the Bank.</p><p><b><i>
Primary Accountability:</i></b></p><ul><li>
 Deliver excellent customer service to all Bank customers.</li><li>
Receive and disburse money to and from customers following defined policies and procedures.</li><li>
 Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)</li><li>
Ensure accurate handling of checks presented via remote capture</li><li>
Verify cash drawer, balance and prepare daily work.</li><li>
Learns and executes proper vault and ATM procedures</li><li>
Reports any discrepancies to the Center Manager</li><li>
 Maintain Teller area that is secure and well organized.</li><li>
 Maintain proper cash supply.</li><li>
Handle license sticker renewals</li><li>
Become knowledgeable on all bank products and services at a high level in order to properly direct customers</li><li>
Provide input to Center Management on ways to promote positive customer interactions</li><li>
Other duties as assigned. May be asked to help out at other branches when needed.</li></ul><p><b><i>
Education/Experience:</i></b></p><ul><li>
High school diploma or equivalent required.</li><li>
6 months cash handling and customer service experience preferred.</li><li>
Excellent customer and communication skills.</li></ul><p><b><i>
Physical Demands/Work Environment:</i></b> Individuals must be able to move about, stand and have manual dexterity. The work environment is generally well-lighted HVAC-controlled office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
It is the responsibility of every Bank employee to maintain an effective BSA/AML/OFAC internal control structure, including suspicious activity monitoring and reporting. Every employee that comes in contact with a reportable transaction and/or suspicious activity should obtain the proper documentation and file the appropriate report in a timely manner. Nothing in this description restricts the Bank&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time.</p><p>
The First National Bank of Waterloo does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.</p><p>
 <b><i>Direct Reports:</i></b> None</p><p>
 <b><i>Benefits: </i></b>All full-time and part-time employees receive vacation days based on employment status and years of service (prorated based on hired date) and are eligible to participate in the Profit Sharing and Savings Plan and Employee Stock Purchase Program.</p><p>
 Full-time employees are eligible to participate in the company health insurance plans, company paid life insurance, Short Term and Long Term Disability, additional voluntary plans, paid Parental Leave, paid Bereavement Leave and Tuition Reimbursement. In addition to vacation days, full-time employees will receive 48 hours of Personal Time, prorated based on hire date.</p><p>
The pay range posted is based on several factors which may vary, but may include labor markets, education, work experience, and certifications.</p></div>

Teller (Part Time)

Whitefish Credit Union

<div><div><b>WHITEFISH CREDIT UNION</b></div><div><b>
POSITION DESCRIPTION</b></div><div></div><div><b><br>
Position Title</b>: Teller I - North Kalispell</div><div></div><div><b><br>
Organizational Relationships</b>: Reports to Head Teller or Branch Manager</div><div></div><div><b><br>
Supervisory Responsibilities: </b>None</div><div></div><div><b><br>
General Function: </b>Serve as first contact for all Members seeking withdrawal, deposit and payment services. Troubleshoot minor Member problems and concerns and oversee and balance cash drawer. Assist Management as needed.</div><div></div><div><b><br>
Position Functions:</b></div><div><ul><li>
Create positive and proactive relationships with all Members.</li><li>
Smile at all Members and call all Members by name when possible.</li><li>
Serve the Member standing in front of you first; answer the phone second; work on side tasks/projects third.</li><li>
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.</li><li>
Follow check handling procedures in order to properly validate the negotiability of checks presented at the Teller window.</li><li>
Enter Members' transactions into computers in order to record transactions and issue computer-generated receipts.</li><li>
Verify Member&rsquo;s identity before providing information or performing transactions; update Member information as needed, such as address and phone number changes.</li><li>
Talk to Members about, and answer questions about, loan balances, interest calculations and dividend rates.</li><li>
Have, and maintain, a general understanding of Whitefish Credit Union&rsquo;s products, services and promotions.</li><li>
Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for further processing.</li><li>
Identify and resolve transaction mistakes when debits and credits do not balance by following specified procedures</li><li>
Receive and verify correct mortgage and loan payments, verifying payment dates, payment amounts due, late fees and correct account and / or loan.</li><li>
Contact Members with questions as needed or assigned.</li><li>
Resolve problems or discrepancies concerning Members' accounts.</li><li>
Allow Members access to Safety Deposit Boxes, following specified procedures.</li><li>
Assist Vault Teller by counting money from bank vault, to ensure cash balances stated by the Vault Teller are correct.</li><li>
Order a supply of cash to meet daily needs, in accordance with procedural amounts.</li><li>
Receive and count daily inventories of cash before entering drawer.</li><li>
Obtain Canadian exchange rates and calculate accordingly.</li><li>
Support all other departments as needed (I.E., processing EFT wires, delivering loan paperwork to the proper department, etc.).</li><li>
Report to work on time and as scheduled.</li><li>
Perform other duties as assigned.</li></ul></div><div></div><div><b><br>
Position Requirements:</b></div><div><ul><li>
Strong mathematical skills.</li><li>
Ability to handle and process large monetary denominations.</li><li>
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.</li></ul></div><ul><li>
Ability and willingness to interact calmly and professionally with people from all backgrounds.</li></ul><div><ul><li>
Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.</li><li>
Ability to follow oral and written instructions.</li><li>
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others&rsquo; work styles.</li><li>
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.</li></ul></div><ul><li>
Ability to stand for extended periods of time.</li><li>
Ability to lift up to 50 lbs., with or without accommodation.</li></ul><div><ul><li>
Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.</li><li>
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.</li><li>
Adhere to all Whitefish Credit Union policies and procedures.</li></ul></div><ul><li>
Protect Member and Whitefish Credit Union confidential information.</li></ul><div></div><div><b><br>
Required Education and Experience:</b></div><div><ul><li>
High school diploma or equivalent.</li></ul></div><div><ul><li>
6-12 months professional customer service experience preferred.</li></ul></div><div><ul><li>
6-12 months professional banking or credit union experience preferred.</li></ul></div><div></div><div><b><br>
Compensation Package</b></div><ul><li>
Competitive starting wage</li><li>
100% employer-paid health insurance<ul><li>
FSA (Flex plan) available</li><li>
Telehealth available</li></ul></li><li>
3% employer 401k contribution (no matching requirement)</li><li>
8% employer pension plan contribution (following first year of employment)</li><li>
11 paid federal holidays (Saturday holidays excluded)</li><li>
17 days of PTO annually, accrued monthly</li><li>
Life and disability insurance</li><li>
Wellness program</li><li>
Social Responsibility Policy &ndash; 24 hours annually of paid time for non-profit volunteer efforts</li><li>
Tuition Reimbursement Program &ndash; application-eligible following one year of employment</li></ul><div></div><div><br>
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.</div></div>

Teller - North Kalispell

Prosperity Bank

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>External Applicants: Please apply through Prosperity Bank's Career Center at </b>https://www.prosperitybankusa.com/Careers<b>.</b><b> Applying through any other source may prevent Prosperity from receiving your application.
</b><div><b>Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.</b></div><div><b>
Prosperity Bank is an Equal Opportunity Employer.</b></div><div></div><div><div><div><div><div><div><div><div><div><div><p><b><br>
POSITION PURPOSE</b><br>
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier&rsquo;s checks while promoting the bank&rsquo;s products and services and providing excellent customer service.</p><p><b>
ESSENTIAL FUNCTIONS AND BASIC DUTIES</b></p><ul><li><b>
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.</b><ul><li>
Represents the bank in a courteous and professional manner.</li><li>
Receives and processes deposits.</li><li>
Receives and processes loan payments.</li><li>
Cashes checks and other negotiable instruments for clients.</li><li>
Examines documents for endorsements and negotiability.</li><li>
Processes transfers between accounts.</li><li>
Sells traveler&rsquo;s checks, official checks, and money orders.</li><li>
Processes credit card cash advances.</li><li>
Verifies and balances cash daily.</li><li>
Detects and resolves discrepancies promptly.</li><li>
Offers other Bank products to meet customer needs and strengthen the relationship.</li><li>
Has no more than one proof error within a 30-day period.</li><li>
Follow Teller procedures consistently and adheres to compliance requirements.</li><li>
Other duties as assigned.</li></ul></li><li><b>
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.</b><ul><li>
Ensures that client requests and inquiries are promptly resolved.</li><li>
Operates online teller terminal.</li><li>
Maintains privacy of customer information.</li><li>
Ensures that the Bank&rsquo;s quality reputation is maintained and projected.</li></ul></li><li><b>
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.</b><ul><li>
Assists area personnel as required.</li><li>
Assists with training or orientation as needed.</li><li>
Keeps supervisor informed of area activities and of any problems or concerns.</li><li>
Completes required reports and records accurately and promptly.</li><li>
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.</li></ul></li><li><b>
Assumes responsibility for related duties as required or assigned.</b><ul><li>
Performs night drop functions as assigned.</li><li>
Performs related clerical duties as assigned.</li><li>
Ensures that work areas are clean, secure, and well maintained.</li><li>
Cross sells Bank products and services.</li></ul></li></ul><p><b>
PERFORMANCE MEASUREMENTS</b></p><ul><li>
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.</li><li>
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.</li><li>
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.</li><li>
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.</li><li>
Required reports and records are accurate, complete, and timely.</li><li>
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.</li><li>
The Bank&rsquo;s professional reputation is maintained and conveyed.</li></ul><div><b>
QUALIFICATIONS</b></div><div></div><div><b><br>
EDUCATION/CERTIFICATION:</b></div><div>
High school graduate or equivalent.</div><div></div><div><b><br>
REQUIRED KNOWLEDGE:</b></div><div><b>
 </b>Understanding of Bank operations preferred.</div><div></div><div><b><br>
PROFICIENCIES:</b></div><div><b>
 </b>Mentor Program</div><div>
All required training and webinars in 90-day plan</div><div>
GS3 Program</div><div><b>
 </b>Precision</div><div>
Integrated Teller &ndash; Advanced functions (split, cash advance, CC, etc.)</div><div>
CTR/MIL understanding</div><div><b>
 </b>IVIEW</div><div>
Product Knowledge</div><div>
SCO</div><div>
ATM Balancing</div><div>
WITS/Wires &ndash; min. domestic</div><div>
Risk Management Skill</div><div>
Dual Control</div><div><br>
</div><div><b>EXPERIENCE REQUIRED:</b></div><div><b>
 </b>At least one year of related experience/cash handling required.</div><div>
Previous Teller experience preferred.</div><div></div><div><b><br>
SKILLS/ABILITIES:</b></div><div><b>
 </b>Good communication skills.</div><div>
Professional appearance, dress, and attitude.</div><div>
Good math skills.</div><div>
Good typing skills.</div><div>
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.<br>
</div><div></div><div><b>PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div></div><div><b><br>
TALKING:</b></div><div><b>
 </b>Especially where one must frequently convey detailed or important instructions or<b> </b>ideas accurately, loudly, or quickly.</div><div></div><div><b><br>
AVERAGE HEARING:</b></div><div><b>
 </b>Able to hear average or normal conversations and receive ordinary information.</div><div></div><div><b><br>
FINGER DEXTERITY:</b></div><div><b>
 </b>Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.</div><div></div><div><b><br>
REPETITIVE MOTION:</b></div><div><b>
 </b>Movements frequently and regularly required using the wrists, hands, and/or fingers.</div><div></div><div><b><br>
AVERAGE VISUAL ABILITIES:</b></div><div>
Average, ordinary, visual acuity necessary to prepare or inspect documents or<b> </b>products, or operate machinery.</div><div></div><div><b><br>
PHYSICAL STRENGTH:</b></div><div><b>
 </b>Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.</div><div><b>
 </b>No hazardous or significantly unpleasant conditions (such as in a typical office).</div><div></div><div><b><br>
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div></div><div><b><br>
REASONING ABILITY:</b></div><div>
Ability to apply common sense understanding to carry out detailed but uninvolved<b> </b>instructions and to deal with problems involving a few variables.</div><div></div><div><b><br>
MATHEMATICS ABILITY:</b></div><div><b>
 </b>Ability to perform basic math skills, use decimals to compute ratios, percentages,<b> </b>and to draw and interpret graphs.</div><div></div><div><b><br>
LANGUAGE ABILITY:</b></div><div>
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate;<b> </b>and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.</div><div>
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.</div><div>
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<div></div>
Hours: Monday - Thursday: 8:30 AM - 4:30 PM. Friday: 8:30 AM - 6:00 PM.
<br>
40 hours per week.</div>

Teller (Full Time) - Red Oak

Greater Iowa Credit Union

<div><p>Greater Iowa Credit Union is looking for a part time Teller to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
</p><p></p><p><b>Essential Functions &amp; Responsibilities:</b></p><ul><li>
Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed. Ensures that all teller functions are performed correctly and in accordance with established policies and procedures.</li><li>
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products and services and cross sells them to meet their financial needs.</li><li>
Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.</li><li>
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed.</li><li>
Assumes responsibility for related duties as required or assigned.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
One month to twelve months of similar or related experience.</li><li>
A high school education or GED.</li><li>
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.</li><li>
Other Skills:</li></ul><ul><li>
Ten key calculator and computer keyboard by touch.</li><li>
Proficient with Microsoft Word, Excel and Outlook.</li><li>
Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts.</li><li>
Above average math skills.</li><li>
Proven track record of strong member service skills. Diplomacy.</li><li>
Professionalism in appearance, dress and attitude is a must.</li></ul><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><p></p><b><br>
Benefits</b><br>
<ul><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
Group Medical, Dental, and Vision Plans</li><li>
Flexible Spending Accounts</li><li>
Lifestyle Spending Account</li><li>
Life Insurance/ Accidental Death &amp; Dismemberment (AD&amp;D)- Employees receive life insurance equaling 2x annual base salary, maximum $200,000. and AD&amp;D coverage equal to basic life insurance (2x annual base salary or maximum of $200,000). Greater Iowa pays the full cost of Life Insurance and AD&amp;D</li><li>
Supplemental/Voluntary Life
</li><li>Critical Illness
</li><li>STD/LTD
</li><li>Education Assistance Reimbursement</li><li>
Student Loan Interest Reimbursement
</li><li>401k (6% company match)</li><li>
VTO</li><li>
Logo Wear</li><li>
Service awards
</li><li>Professional Development Opportunities</li><li>
EAP</li><li>
Fees waives on one checking and savings account</li><li>
Complimentary checks and safe deposit box (3x5)</li><li>
Employee loan/credit card rewards</li></ul></div>

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