teller manager

First Citizens Bank

<div>Overview:
<div>
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.</div><div></div><div><br>
A successful candidate will demonstrate:</div><div></div><div><b><br>
Management Skills</b>: Capable of managing and developing members on a team to ensure operational soundness</div><div><b>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div><b>
Adaptability: </b>Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team</div><div><b>
Teamwork</b>: Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div><b>
Flexibility</b>: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks</div><div><b>
Influence: </b>Capable of building rapport with different personalities to drive positive results</div><div><b>
Agility</b>: Able to process information and move quickly through problem resolution</div><div><b>
Communication Skills - Interpersonal</b>: Comfortable and confident with proactively engaging in conversation with different audiences</div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li><li>
Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.</li></ul>
Qualifications:
<div>
Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management</div><div></div><div><br>
Preferred Area of Experience: Management or supervisory experience</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Operations Services Supervisor (Teller Manager)

<div>Overview:
<div>
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.</div><div></div><div><br>
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This position processes teller transactions and other customer service requests, and facilitates customer awareness and education of bank capabilities, tools and resources. It is responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.</div><div></div><div><b><br>
A successful candidate will demonstrate:
</b></div><ul><li><b>Management Skills</b>: Capable of managing and developing members on a team to ensure operational soundness</li><li><b>
Customer Service Skills</b>: Demonstrates professionalism and empathy in customer interactions</li><li><b>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team</li><li><b>
Teamwork</b>: Strives to build strong working relationships with those on their team as well as cross-functional relationships</li><li><b>
Influence</b>: Capable of building rapport with different personalities to drive positive results</li><li><b>
Sales Skills</b>: Ability to support team with client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist</li><li><b>
Communication Skills - Interpersonal</b>: Comfortable and confident with proactively engaging in conversation with different audiences</li></ul>
Responsibilities:
<ul><li><b>Team Management</b> - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team</li><li><b>
Service Standards</b> - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li><b>
Operations and Administration</b> - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<ul><li><b>Basic Qualifications</b>:<ul><li>
Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR</li>
High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management<br>
<li>
</li></ul></li><li><b>
Additional Required Skills and Experiences</b>:<ul><li><b>
❗ MUST HAVE: 1+ years of recent experience in Retail Bank operations</b></li><li>
1+ years of recent cash-handling experience ($USD)</li><li>
Comfortability with engaging in sales conversations with current and prospective clients<br>
</li></ul></li><li><b>
Preferred Skills and Experiences:</b><ul><li>
Financial literacy</li><li>
Knowledge of retail banking products and services</li></ul></li></ul><p></p><div><i><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1</i></div></div><div></div>

Red River Credit Union

<div><p><b>Position Title:</b></p><p>
Teller</p><p><b>
Reports To:</b></p><p>
Teller Supervisor and/or Branch Manager</p><p><b>
Basic Function:</b></p><p>
Performs all basic teller duties under close supervision.</p><p><b>
Responsibilities:</b></p><ul><li>
Perform teller transactions and cash handling with a high level of accuracy and efficiency.</li><li>
Make wise decisions based upon adequate knowledge of RRCU policies and procedures.</li><li>
Responsible for balancing drawer daily and securing negotiables always.</li><li>
Willingness to cross-sell products and/or services to meet member needs.</li><li>
Maintain up-to-date and comprehensive knowledge of all RRCU products and services.</li><li>
Alert branch management or Risk Management of any suspicious activity regarding transactions including forgery, theft, fraud, kiting, etc.</li><li>
Complete Currency Transaction Report's (CTR), Suspicious Activity Reports (SAR), and other regulatory compliance documentation as required.</li><li>
Ensures that work area and equipment is clean, secure, and well maintained in accordance with RRCU policies and procedures.</li><li>
Cross-train to learn other teller functions.</li><li>
Adheres to all Red River Employees Federal Credit Union policies and procedures.</li><li>
Performs other related duties as assigned.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Six months or more of experience with cash handling and/or customer service-related position.</li><li>
High school diploma or the equivalent.</li><li>
Competent computer skills and use of standard office equipment.</li><li>
Friendly, outgoing individual with good communication skills.</li><li>
Ability to meet, speak, and deal effectively with people, being professional always.</li><li>
Must maintain a neat and professional appearance.</li><li>
Interpersonal skills that enable working independently or as part of a team.</li><li>
While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to lift heavy bags of coin, to stand on feet for long periods of time, and to operate standard teller equipment.</li><li>
Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.</li></ul></div>

Teller (FT40) Texas Boulevard

United Community Bank

<div>Overview:
<div><b>
United Community</b> is seeking a <b>Head Teller</b> to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role</div><br>
<div></div>
What You&rsquo;ll Do:
<ul><li>Manage the daily operations of the teller line, including processing transactions and balancing the vault</li><li>
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures</li><li>
Assist customers with account inquiries, deposits, withdrawals, and other transactions</li><li>
Identify opportunities to cross-sell bank products and services to customers</li><li>
Ensure that all teller transactions are processed accurately and efficiently</li></ul><br>
<div></div>
Requirements For Success:
<ul><li>3+ years of previous banking experience in teller related function, including formal teller training</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent verbal and written interpersonal communication skills</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status:</b></div><ul><li>
Non-exempt</li></ul><div><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
Pay Range: USD $20.19 - USD $21.57 /Hr.</div>

Head Teller

First Commonwealth Bank

<div><p>As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of our neighbors and their businesses. You will understand the importance of the customer experience, and the role each employees plays in delivering on our Customer Service Promise every day. Through your involvement in day-to-day operations you will learn to create an amazing experience in the Center for employees and customers. You take personal pride in solving problems for your personal and business customers and you will own issues from beginning to end and help keep the Financial Solutions Center running smoothly and efficiently. You get excited about building relationships and identifying opportunities to equip our customers with financial solutions that will help them achieve Financial Confidence. You are intellectually curious, enjoy engaging customers in conversations to assess their needs, have strong listening skills and are not afraid to ask for your customers&rsquo; business. You will work with your Manager on your Pathways progression and personal development, because you know that, as a Teller, you can change people&rsquo;s lives.</p>
<p><b><i>
As a Teller you are eligible for quarterly sales &amp; service incentives.</i></b></p>
<p>
What Great Looks Like in this Role_________________________________</p>
<p>
As an Teller, your days will be divided into 5 essential job functions:</p>
<p>
1. Champion Operations and Compliance &ndash; 80% of your time will be spent protecting the privacy and security of our customers. You will do this through the following activities:</p>
<p>
a. Protect the privacy and the security of our customers</p>
<p>
b. Process daily transactions and be alert to fraud</p>
<p>
c. Follow proper cash handling, teller differences and dual control guidelines</p>
<p>
d. Always maintain proper cash limits including drawer, vault and total FSC limits</p>
<p>
e. Mitigate risk by adhering to FCB policies, procedures and processes</p>
<p>
f. Ask questions and seek guidance</p>
<p>
2. Grow Consumer Relationships &ndash; 5% of your time will be spent establishing and growing consumer relationships through the following activities:</p>
<p>
a. Engage in productive conversations on inbound calls and at the drive thru</p>
<p>
b. Utilize marketing campaigns to inform customers about our products and promotions</p>
<p>
c. Ask for referrals and advocate for the Refer-A-Friend program</p>
<p>
d. Partner with your team to uncover additional needs based sales opportunities</p>
<p>
3. Deepen Consumer Relationships &ndash; 5% of your time will be spent growing relationships with your existing customer base. You will do this through the following activities:</p>
<p>
a. Conduct service related outbound calls and achieve assigned call goal</p>
<p>
b. Identify partner referrals by asking purposeful questions</p>
<p>
c. Obtain unsecured lending certification to uncover non-real estate secured lending opportunities</p>
<p>
4. Personal Development &ndash; 10% of your time will be spent ensuring that you are engaging in the right activities to drive growth, both in balance sheets and in yourself. This will happen by engaging in the following activities:</p>
<p>
a. Take ownership of your own development</p>
<p>
b. Progress toward completion of Pathways</p>
<p>
c. Learn BUILD and BUILD 2.0, our sales conversation framework</p>
<p>
d. Become a subject matter expert on our digital products</p>
<p>
e. Stay informed with Need2Know and First2Know</p>
<p>
f. Complete all required trainings in a timely manner</p>
<p>
5. Customer Experience &ndash; every day, every customer, every interaction you will always have the following at the top of your mind:</p>
<p>
a. Live our Mission and Core Values</p>
<p>
b. Be a Champion of our Customer Service Promise to Put Customers First, Be Relentless, Inspire Confidence, Champion Simplicity and Obsess with Yes</p>
<p>
c. Increase the sales effectiveness and efficiency of your team by championing BUILD and conducting consistent outbound calling</p>
<p>
d. Promptly follow-through and ensure you are the single contact for problem resolution</p>
<p>
e. Follow the &ldquo;One to say YES, two to say NO&rdquo; rule</p>
<p>
f. Maintain the highest standard of conduct and account integrity for yourself and your team</p><br>
<p></p>
<p>
Bona Fide Occupational Qualifications___________________________</p>
<p>
1. A high school diploma or equivalent.</p>
<p>
2. Two (2) or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding assigned goals, delivering a high level of client service and adhering to operational expectations.</p>
<p>
3. Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.</p>
<p>
4. Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems).</p>
<p>
5. A valid driver&rsquo;s license and ability/willingness to travel regionally.</p></div>

Teller

SC State Credit Union

<div><p>Join our team at SC State Credit Union as a Full Time Head Teller, at our Spartanburg Branch, where you will have the opportunity to lead a dynamic team, provide exceptional customer service, and drive financial empowerment in our community. As a Head Teller, you will play a key role in guiding our members through their financial journeys and helping them achieve their goals. This position offers a rewarding opportunity to showcase your leadership skills and make a meaningful impact in the lives of others.</p><p>
Come be a part of our customer-centric and professional culture dedicated to excellence in the credit union industry. Apply now and take the next step in your banking career with us!</p><h3 class="jobSectionHeader"><b>
DAY TO DAY AS A HEAD TELLER</b></h3><p>
As a new Full Time Head Teller at SC State Credit Union, you will oversee daily teller operations, perform accurate transaction processing, and ensure compliance with established policies and procedures. Your responsibilities will include mentoring teller staff, resolving member inquiries, and maintaining a welcoming branch environment. Additionally, you will have the opportunity to assist in the implementation of new processes and initiatives to enhance operational efficiency and member satisfaction. Join our team and contribute to our customer-focused and high-performance culture by delivering top-notch service and fostering strong relationships with our members. With guidance and support, you will quickly adapt to your role and excel in providing exceptional service to our valued members.</p><h3 class="jobSectionHeader"><b>
WHAT MATTERS MOST</b></h3><p>
To succeed as a Full Time Head Teller at SC State Credit Union, you should possess excellent communication skills, attention to detail, and a strong focus on delivering exceptional customer service. Strong leadership abilities are essential as you will be managing a team of tellers and guiding them to achieve operational excellence. A solid understanding of banking procedures, cash handling, and regulatory requirements is important to ensure accuracy and compliance in daily transactions. Additionally, problem-solving skills and the ability to remain calm under pressure will be valuable in resolving member issues efficiently.</p><p>
Your positive attitude, professionalism, and passion for helping others achieve their financial goals will set you up for success in this role within our customer-centric and professional environment.</p><h3 class="jobSectionHeader"><b>
BENEFITS</b></h3><ul><li>
Health, RX, Dental, and Vision insurance</li><li>
Matching 401k and Discretionary Profit Sharing</li><li>
Employer Paid Long Term Disability</li><li>
Paid Holidays</li><li>
Paid Annual Leave and Sick Leave</li><li>
Medical Flex Spending and Dependent Care Accounts</li></ul><p>
EOE M/F/Disabled/Vet - This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, veteran status, pregnancy, childbirth, or related medical conditions, or any other classification protected by law.</p></div>

First National Bank of Waterloo

<div><p><b><i>Summary:</i></b> A Teller serves as the Bank&rsquo;s primary contact with the public and is responsible for comprehensive, prompt, and efficient customer transactions. A Teller must be knowledgeable in banking transactions (cashing checks, accepting deposits, etc.) in order to properly facilitate basic cash receipt and payment services in accordance with the Bank&rsquo;s procedures. In addition, promotes and explains at a high level other products/services offered in order to increase assets held at the Bank.</p><p><b><i>
Primary Accountability:</i></b></p><ul><li>
 Deliver excellent customer service to all Bank customers.</li><li>
Receive and disburse money to and from customers following defined policies and procedures.</li><li>
 Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)</li><li>
Ensure accurate handling of checks presented via remote capture</li><li>
Verify cash drawer, balance and prepare daily work.</li><li>
Learns and executes proper vault and ATM procedures</li><li>
Reports any discrepancies to the Center Manager</li><li>
 Maintain Teller area that is secure and well organized.</li><li>
 Maintain proper cash supply.</li><li>
Handle license sticker renewals</li><li>
Become knowledgeable on all bank products and services at a high level in order to properly direct customers</li><li>
Provide input to Center Management on ways to promote positive customer interactions</li><li>
Other duties as assigned. May be asked to help out at other branches when needed.</li></ul><p><b><i>
Education/Experience:</i></b></p><ul><li>
High school diploma or equivalent required.</li><li>
6 months cash handling and customer service experience preferred.</li><li>
Excellent customer and communication skills.</li></ul><p><b><i>
Physical Demands/Work Environment:</i></b> Individuals must be able to move about, stand and have manual dexterity. The work environment is generally well-lighted HVAC-controlled office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
It is the responsibility of every Bank employee to maintain an effective BSA/AML/OFAC internal control structure, including suspicious activity monitoring and reporting. Every employee that comes in contact with a reportable transaction and/or suspicious activity should obtain the proper documentation and file the appropriate report in a timely manner. Nothing in this description restricts the Bank&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time.</p><p>
The First National Bank of Waterloo does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.</p><p>
 <b><i>Direct Reports:</i></b> None</p><p>
 <b><i>Benefits: </i></b>All full-time and part-time employees receive vacation days based on employment status and years of service (prorated based on hired date) and are eligible to participate in the Profit Sharing and Savings Plan and Employee Stock Purchase Program.</p><p>
 Full-time employees are eligible to participate in the company health insurance plans, company paid life insurance, Short Term and Long Term Disability, additional voluntary plans, paid Parental Leave, paid Bereavement Leave and Tuition Reimbursement. In addition to vacation days, full-time employees will receive 48 hours of Personal Time, prorated based on hire date.</p><p>
The pay range posted is based on several factors which may vary, but may include labor markets, education, work experience, and certifications.</p></div>

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10000 teller manager jobs Near Me

Operations Services Supervisor (Teller Manager)

Operations Services Supervisor (Teller Manager)

Teller (FT40) Texas Boulevard

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Head Teller

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