teller supervisor

Prosperity Bank

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>External Applicants: Please apply through Prosperity Bank's Career Center at </b>https://www.prosperitybankusa.com/Careers<b>.</b><b> Applying through any other source may prevent Prosperity from receiving your application. </b><b>Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. </b><b>Prosperity Bank is an Equal Opportunity Employer.</b></div><div><div><div><br>
<div><div>
<b>POSITION PURPOSE</b><br>
Responsible for implementing existing policies, procedures, and systems involving cashiering operations and customer service functions. Coordinates, directs, and assigns work. Responsible for smooth flow of Teller lines, adequate window coverage, and general training. Oversees provision of a full range of services (including phone and mail) to customers and prospective customers. Ensures that customers are promptly and professionally served.<p></p><p><b><br>
ESSENTIAL FUNCTIONS AND BASIC DUTIES</b></p><p><b>
Assumes responsibility for ensuring and performing efficient, effective, and professional Teller operations.</b></p><ul><li>
Ensures that all Teller functions are correctly performed and are in accordance with established polices and standards. Ensures that all security procedures are followed.</li><li>
Coordinates Teller operations by assisting in assigning work and distributing workflow.</li><li>
Answers Teller&rsquo;s questions, solves problems, and assists with complex transactions and sensitive customer relations problems. Explains policies and procedures to customers. Makes judgments for Tellers (within limits of authority) pertaining to cashing and/or accepting checks or drafts.</li><li>
Investigates Teller out-of-balance conditions and institutes corrective procedures. Assists in finding balancing errors. Ensures that each Teller balances at the end of each day and that all monies are secured in accordance with established procedures.</li><li>
Performs Teller paying and receiving functions as required. Receives deposits and loan payments. Prepares proper receipts.</li><li>
Maintains an inventory of cashier's checks, money orders, receipts, travelers checks, and other negotiable items for use in the Teller area</li><li>
Experienced in Windows and Excel spreadsheet applications.</li><li>
Monitors needs of New Accounts and provides back up as necessary</li></ul><p><b>
Assumes responsibility for ensuring and effectively performing customer service functions.</b></p><ul><li>
Ensures that customer service functions are performed in accordance with established policies and standards.</li><li>
Resolves customers&rsquo; requests, problems, and questions promptly or refers appropriately.</li><li>
Presents and explains Bank services and products to customers and assists in meeting their financial needs. Answers questions and solves problems for customers by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.</li><li>
Receives and directs customers and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages.</li><li>
Performs file maintenance and account changes as needed.</li><li>
Keeps customers informed of Bank services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.</li><li>
Maintains and projects the Bank's professional reputation. Maintains privacy of customer account information.</li><li>
Actively cross sells Bank products and services.</li></ul><p><b>
Effectively supervises area personnel, ensuring optimal performance.</b></p><ul><li>
Provides leadership to personnel through effective objective setting, delegation, and communication.</li><li>
Ensures that personnel are well trained, effective, and optimally used. Provides instruction regarding policy, procedure, and service and product offerings. Assists new employees.</li><li>
Provides personnel with sales training according to Prosperity&rsquo;s sales philosophy</li><li>
Monitors tellers to insure compliance with policy, procedures and sales culture</li><li>
Tracks individual employee progress and assists with performance appraisals as required. Provides support and suggestions for employee improvement.</li><li>
Assists and supports personnel as needed.</li><li>
Assume the management role in the absence of the lobby manager.</li></ul><p>
 <b>Assumes responsibility for establishing and maintaining effective communication and coordination with branch and area personnel and with management.</b></p><ul><li>
Coordinates Teller duties and responsibilities with related functions within and outside of the branch.</li><li>
Keeps management informed of area activities and of any significant problems. Provides suggestions for improved service.</li><li>
Completes required reports and related documents promptly and accurately.</li><li>
Attends meetings as required.</li></ul><p>
 <b>Assumes responsibility for related duties as required or assigned.</b></p><ul><li>
Ensures that work areas and equipment are clean and well maintained.</li><li>
Performs procedures for opening and closing of operations, including vault, alarm, and door duties.</li><li>
Replaces Tellers as needed.</li><li>
Performs related clerical functions as required.</li></ul><p><b>
PERFORMANCE MEASUREMENTS</b></p><p>
1. Teller functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
<br>
2. Security procedures are understood and adhered to by all Tellers.<br>
3. Monies are balanced and any discrepancies promptly resolved.<br>
4. Tellers are appropriately directed, assisted, and supported.<br>
5. Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.<br>
6.Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities.<br>
7. Required reports and records are accurate, complete, and timely.<br>
8. The Bank&rsquo;s professional reputation is maintained and conveyed.<br>
9.Transaction levels, balancing, errors, etc. are in line with Bank standards.</p><div><b>
QUALIFICATIONS</b></div><div></div><div><b><br>
EDUCATION/CERTIFICATION: </b>High school graduate or equivalent.</div><div><b>
REQUIRED KNOWLEDGE:</b></div><div>
A thorough knowledge of Teller operations and procedures.</div><div>
Good understanding of Bank operations</div><div>
Understanding of Bank philosophy.</div><div>
Knowledge of basic accounting.</div><div><b>
REQUIREMENTS:
</b></div><div>Minimum of 2.5 years successful Teller experience</div><div>
Same requirements as a Teller III</div><div>
Facilitates GS3 (Gold Star Sales and Service) program for Tellers on team, if applicable to Banking Center</div><div>
Completes Teller Performance Score Cards, if applicable to Banking Center</div><div>
Completes Teller Assessments</div><div>
Assists with operational audits</div><div>
Any other items deemed necessary by Banking Center Manager or Banking Center Area Manager</div><div></div><div><b><br>
REQUIRED KNOWLEDGE</b></div><div><b>
PROFICIENCIES:</b></div><div>
All aspects of the Teller line</div><div>
General New Account knowledge and Online Banking</div><div>
Ability to help customers with Teller and Personal Banker duties.</div><div>
Assist the Banking Center Manager with ongoing development and coaching of the Teller Team</div><div>
Assists other tellers with Operations and Procedures to maintain a high level of proficiency with all work on the Teller line.</div><div>
Maintains all retention and logs to the standard of the bank.</div><div><b>
ENHANCED KNOWLEDGE:</b></div><div>
All aspects of Personal Banker position with intention of becoming a Personal Banker</div><div>
All aspects of the branch with the intention of becoming a Banking Center Manager</div><div>
Continued training to maintain an up-to-date knowledge of banking procedures and compliance.</div><div><b>
SKILLS/ABILITIES:</b><b>
</b></div><div>Excellent communication and leadership skills.</div><div>
Supervisory and training abilities.</div><div>
Uses good judgement for sound decisions.</div><div>
Professional appearance, dress, and attitude.</div><div>
Solid math skills.</div><div>
Ability to operate related computer software, and business equipment including 10- key, money counters, and telephone.</div><div></div><div><b><br>
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div><b>
TALKING: </b>Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.</div><div><b>
AVERAGE HEARING: </b>Able to hear average or normal conversations and receive ordinary information.</div><div><b>
REPETITIVE MOTION: </b>Movements frequently and regularly required using the wrists, hands, and/or fingers.</div><div><b>
FINGER DEXTERITY:</b> Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.</div><div><b>
AVERAGE VISUAL ABILITIES:</b><b> </b>Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.</div><div><b>
PHYSICAL STRENGTH: </b>Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)</div><div></div><div><b><br>
WORKING CONDITIONS</b></div><div><b>
NONE: </b>No hazardous or significantly unpleasant conditions (such as in a typical office).</div><div></div><div><b><br>
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div><b>
REASONING ABILITY:</b> Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.</div><div><b>
MATHEMATICS ABILITY: </b>Ability to perform basic math skills, use decimals to compute ratios and precents, and to draw and interpret graphs.</div><div><b>
LANGUAGE ABILITY:</b> Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.</div><div>
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.</div><div>
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<p></p>
Hours: Monday - Friday Monday - Friday 7:30 AM - 4:30 PM.
<br>
40 hours per week</div>

Teller Supervisor (Full Time) - Early

Beacon Bank

<div><p><b>Division:</b> Retail Banking</p>
<p><b>
Department:</b> Various &ndash; Branch Network</p>
<p><b>
Reports to:</b> Branch Manager</p>
<p><b>
Status:</b> Non-Exempt</p>
<p><b>
Grade:</b> 5
</p><p><b>Salary Range: </b>$20.00 - $27.13</p>
<p><i>
Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.</i></p>
<p><b>
Location:</b> Newport, RI</p>
<p>
</p><p>24 hours/week</p>
<p>
Benefits Eligible
</p><h1 class="jobSectionHeader"><b>Principal Objective</b></h1>
<p>
This position works under the supervision of the Teller Supervisor. The Senior Teller is responsible for processing a variety of routine and complex teller transactions accurately and efficiently. The cash drawer must be balanced daily following the established guidelines of the Teller Variation Policy. All security procedures must be followed which include; cash, keys, teller stamp, cash drawer limits, negotiable items etc. Incumbent must follow all bank policies and procedures pertinent to this position, which include check cashing policies, deposit verification policies and security. The Senior Teller will be cross-trained in all daily operational functions of the teller line including maintaining vault cash, ATM settlement, CTR reporting and monthly reports. The Senior Teller will be responsible to meet or exceed individual teller incentive goals.</p>
<p>
</p><p>The Senior Teller assists the Teller Supervisor with the daily operations of the teller line. This will include making decisions within established authority limits for less experienced tellers. In addition, the Senior Teller will be trained to perform duties of the Teller Supervisor during their absence.
</p><p></p><p>In this position, the Senior Teller is responsible for demonstrating excellent customer service in accordance with the Bank's commitment to deliver &ldquo;World Class Service&rdquo;.</p>
<p>
</p><p><b><i>Principal Duties and Responsibilities
</i></b></p><p></p><ul><li>Maintain and balance a cash drawer</li>
<li>Balance within an acceptable time limit and within guidelines.</li>
<li>Process all levels of complex teller transactions in a timely, accurate and efficient manner.</li>
<li>Cash checks within established check cashing limits, follows check cashing policy and seeks supervisory approval when necessary.</li>
<li>Performs supervisory overrides within established limit</li>
<li>Assist in the training of less experience tellers or new hires.</li>
<li>Assist the Teller Supervisor with the daily operation of the teller line</li>
<li>Performs duties of the Teller Supervisor during their absence.</li>
<li>Follows all bank policies and procedures including security of the banks assets to minimize exposure.</li>
<li>Knowledge of bank products and service.</li>
<li>Utilizes sales techniques to recognize the needs of our customers and prospects and offer solutions</li>
<li>Meet or exceed individual teller incentive goals</li>
<li>Contribute to the overall branch goals</li>
</ul>
<p></p><p><b><i>Job Specifications (Skills, Knowledge and Abilities Required)
</i></b></p><ul><li>Extensive cash handling</li>
<li>Retail Sales and Customer Service Experience</li>
<li>Thoroughly cross trained in all teller line related duties</li>
<li>Demonstrated decision and judgment making skills</li>
<li>Demonstrated success in achieving teller referral goals</li>
<li>Previous supervisory experience</li>
<li>Good listening and verbal communication skills</li>
<li>Detail oriented and organizational skills</li>
<li>Enthusiastic, goal oriented and customer focused.</li>
<li>One to two years Teller experience or one year Teller experience with supervisory experience
</li><li>High School diploma or GED required
</li><li>Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook)
</li><li>Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds.</li>
</ul>
<p></p><p><b><i>Behavioral Skills</i></b></p>
<p>
</p><ul><li>Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork.
</li></ul><p></p><p><b><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.</i></b></p>
<p>
</p><p></p><p>Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.</p></div>

Sr. Teller

OceanFirst Bank

<div><p>OceanFirst Bank is seeking a new Head Teller at our Cape May Court House, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.</p>
<p>
At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, and professionalism that makes OceanFirst a great place to work and do business.</p>
<p>
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!</p>
<div>
</div><div><b>About the Role</b><br>
Provides extraordinary customer care to internal and external customers. Oversees the daily operation of the teller area. In the absence of both the Branch Manager and/or Branch Supervisor, directs other branch personnel.</div>
<div></div><div><b>What You Will Do</b></div>
<ul><li>Provides operational supervision and scheduling of teller staff. Ensure adequate lobby and drive-up coverage.</li></ul>
<ul><li>Provides ongoing product training; assists with enhancing teller cross-selling and follow-up techniques.</li></ul>
<ul><li>Meet and exceed sales and referral goals annually.</li></ul>
<ul><li>Knowledgeable in all relevant policies and procedures, especially BSA and those regarding cash handling.</li></ul>
<ul><li>Manages the sales effort of the tellers.</li></ul>
<ul><li>Identifies and refers potential investment clients to the appropriate source.</li></ul>
<ul><li>Ensures adequacy of branch cash and orders accordingly.</li></ul>
<ul><li>Maintains control and balancing of personal cash drawer.</li></ul>
<ul><li>Reconciles branch ATM daily.</li></ul>
<ul><li>Performs monthly cash counts on each teller, branch cash vault.</li></ul>
<ul><li>Monitors branch video surveillance equipment.</li></ul>
<ul><li>Oversees Branch Personal Teller Machine proof and control, if applicable.</li></ul>
<ul><li>Researches and processes credit and debit advises received from correspondent Bank.</li></ul>
<ul><li>Maintains appropriate control and levels of the Branch Money Order and Teller Check inventory.</li></ul>
<ul><li>Services as Branch Supervisor if designated by management.</li></ul>
<ul><li>Participates in outbound calling efforts and is proficient in the migration of customers to the Bank's digital channels.</li></ul>
<ul><li>Partners with Branch Manager and/or Branch Supervisor to complete end of day tasks and responsibilities.</li></ul>
<ul><li>Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies.</li></ul>
<ul><li>Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulations.</li></ul>
<ul><li>Ensures that all staff members meet compliance and disclosure requirements and are cross trained in all.</li></ul>
Requirements:
<div><b>What We Expect of You</b></div>
<ul><li>Excellent sales, service, interpersonal and communication skills, with the ability to focus on customer needs promptly in a courteous and professional manner.</li>
<li>Working knowledge of bank products and services, or ability to be trained and quickly learn the products and services.</li>
<li>Strong basic math ability.</li>
<li>Must be detail oriented and highly accurate with the ability to multi-task.</li>
<li>Computer literacy, basic data entry skills, general knowledge of standard office equipment (e.g. adding machines, calculators, PC) and ATM/ITM's required.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul><div><b>Your Qualifications</b></div>
<ul><li>High School Diploma, or the equivalent required.</li>
<li>Three years of prior teller experience and one year of supervisory experience.<br>
Internal and External Contacts</li>
<li>Daily contact with customers and department staff; recurrent divisional and inter-divisional contact.</li>
<li>Occasional contact with equipment vendors.</li>
</ul><div><b>Working Conditions/Physical Requirements</b></div>
<div>Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</div></div>

Head Teller

SOUTHERN BANK

<p></p><div><div><b>Position: Teller I
</b></div><div><b>Reports To: Teller Supervisor/Branch Operations Manager/Branch Manager/City Executive</b></div><div><b>
Indirectly Reports To: Area Operations Manager/City Executive</b></div><div><b>
Reports To This Position: None</b></div><div><b>
FLSA Status: Non-Exempt</b></div><div></div><div><b><br>
Role Summary:</b><b><br>
</b></div><p></p><br>
<div>Perform paying and receiving function for Bank clients according to Southern Bank service standards, while meeting or exceeding Bank transaction standards, procedures and policy guidelines. Also responsible for identifying customer need opportunities for Bank service offerings, and referring clients to appropriate specialist personnel.</div><div></div><div><br>
</div><div><b>Specific Job Functions (Duties/Responsibilities)</b><b>:</b></div><br>
<div></div><ul><li><ul><li>
Manage paying and receiving function per Bank policy and assigned limits. Accept deposits, loan payments, process negotiable items of various types, and disburse funds from accounts.</li><li>
Represent Bank to customers and non-customers in a friendly, courteous and professional manner, and provide prompt, efficient and accurate service.</li><li>
Possess conversational knowledge of all Bank services and products. Able to identify and discuss product or service opportunities/needs with customers, and refer to appropriate personnel.</li><li>
Stay current on policy and procedural issues and adhere to Bank policy for all transactions and/or seek appropriate approval for any exceptions.</li><li>
Manage and maintain Bank security, cash controls and cash level limits per Bank policy. Review negotiable items for counterfeit/fraud. Verify coin and currency for distribution.</li><li>
May issue Cashier&rsquo;s Checks, Gift cards, or process stop payments or Cash Advances.</li><li>
May contact other departments/branches for information to help customers.</li><li>
May process night deposit bags, maintain ATM, and other related paying and receiving duties, in addition to managing personal teller window.</li></ul></li></ul><div></div><div><b><br>
JOB REQUIREMENTS:</b></div><div></div><div><b><br>
Knowledge/Skills/Abilities Required</b><b>:</b></div><br>
<div></div><ul><li>
Knowledgeable and proficient in paying and receiving role.</li><li>
Ability to identify and process paying and receiving transactions per Southern Bank policy.</li><li>
Knowledge of all Southern Bank deposit, checking, and consumer products.</li><li>
Working knowledge of all role appropriate regulations and policies.</li><li>
Referral and Customer Service Skills - knowledge of Bank products and services, sufficient to identify and discuss customer and prospect needs, and/or refer qualified business opportunities.</li><li>
Ability to perform basic math and operate Bank&rsquo;s teller platform program.</li><li>
Ability to work in a high speed environment while concentrating on transaction details.</li><li>
Ability to work and get along well with others. Ability to remain calm and pleasant at all times, and if possible be a calming influence.</li><li>
Focus/desire to provide excellent customer service.</li><li>
Ability to adhere to procedures and policies to ensure operational efficiency and regulatory compliance.</li><li>
Good role model - exhibit personal financial responsibility.</li><li>
Present a professional, business-like manner and appearance.</li><li>
Ability to stand at teller window, converse with customers, manage paper items accepted and disbursed and move/retrieve coin and currency between teller window and vault.</li></ul><div></div><div><b><br>
Education/Experience Requirements</b><b>:</b></div><br>
<div></div><ul><li>
High School degree or GED.</li><li>
Six months previous cash handling experience required.</li><li>
Proven ability to be both personable and detailed.</li><li>
Capable user of Southern Bank computer systems and technology.</li></ul></div>

Teller I

Southwest Heritage Credit Union

<div><p><b>Job Summary:</b> Perform limited transactional duties to serve members by receiving or paying<br>
out funds with high degree of accuracy. Maintain accurate transactional records, providing basic<br>
cash receipts and payment services in accordance with credit union policies and procedures.<br>
Essential Duties and Responsibilities:</p><ul><li>
Build relationships and enhance member experience, respond to member requests in a<br>
friendly, helpful and positive manner.</li><li>
Process transactions in a prompt, efficient, confidential and accurate manner.</li><li>
Maintain an up-to-date comprehensive knowledge on all credit union products and<br>
services that are handled or promoted by tellers.</li><li>
Maintain an up-to-date and<br>
comprehensive knowledge on all related policies and procedures, rules and regulations<br>
for the teller area, including robbery procedures.</li><li>
Promote, explain, and cross-sell other credit union services such as consumer and<br>
mortgage loans, IRAs, certificates, debit and credit cards, online banking, and cashier's<br>
checks.</li><li>
Balance cash drawer every 2 hours, and end of the shift and compare totaled amounts to<br>
computer generated proof sheet. Research and resolve discrepancies. Report any<br>
discrepancies to the supervisor as necessary.</li><li>
Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.</li><li>
Report malfunctions of teller computers and other equipment used at the teller station.</li><li>
Check night depository drop and record proper information according to credit union<br>
procedures.</li><li>
Process member mail transactions.</li><li>
May be assigned to different branches as needed.</li><li>
Perform other responsibilities as assigned.</li></ul><p><b>
Interpersonal Skills
</b></p><ul><li>Professionalism, tact and diplomacy are essential elements of the job. Must be able to collaborate. Social Skills. Problem solving.</li></ul><p><b>
Other skills
</b></p><ul><li>Active listener. Must have excellent and clear communication skills. Must have a strong attention to detail and a strong character. Computer literate.
</li><li>Must obtain an internal knowledge of policies and procedures.
</li><li>Employees must maintain a professional, courteous, and friendly atmosphere for members and co-workers.</li>
Must hold a dependable record of attendance.<br>
<li>
</li></ul><br>
<p><b><i>Southwest Heritage Credit Union is an Equal Opportunity Employer and offers a drug free work environment.</i></b></p><p><b><i>
Satisfactory Background check and drug testing a condition of employment.</i></b></p></div>

Teller

State Bank

<p><b>Job Description:</b></p><p>Your primary responsibilities as a Bank Teller will include providing exceptional customer service, executing a range of financial transactions, and supporting the branch team's sales initiatives. This will involve identifying and referring sales opportunities to the relevant departments for further action.</p><p>Essential Functions</p><ul><li>Provide excellent customer service and communications skills.</li></ul><ul><li>Maintain customer confidence and protect bank operations by keeping information confidential.</li></ul><ul><li>Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.</li></ul><ul><li>Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.</li></ul><ul><li>Record transactions by logging cashier&rsquo;s checks and other special services; preparing currency transaction reports.</li></ul><ul><li>Complete special requests by closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.</li></ul><ul><li>Process address changes and collect security box rental fees.</li></ul><ul><li>Build customer relationships and participate in cross-selling and offer new products.</li></ul><ul><li>Maintain a supply of cash and currency and turns in excess cash and mutilated currency to Lead Teller.</li></ul><ul><li>Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.</li></ul><ul><li>Maintain customer confidence and protect bank operations by keeping information confidential.</li></ul><ul><li>Comply and stay up to date with applicable laws and regulations.</li></ul><ul><li>Reconcile cash drawer by proving cash transactions, counting, and packaging currency and coins.</li></ul><ul><li>Accurately close out the teller terminal and remit daily work to supervisor.</li></ul><ul><li>Actively promote teamwork, leading by example and taking initiative to assist others.</li></ul><p>Qualifications and Requirements:</p><ul><li>High school diploma or equivalent; bachelor's degree in business, finance, or a related field is a plus.</li></ul><ul><li>Effective communication and interpersonal skills, with the ability to build and maintain relationships.</li></ul><ul><li>Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.</li></ul><ul><li>Proficiency in using office software, such as Microsoft Office (Word, Excel).</li></ul><ul><li>Attention to detail and accuracy in handling client information.</li></ul><ul><li>Ability to adapt to a fast-paced and changing environment.</li></ul><p>Working Relationships/Contacts</p><ul><li>Internal: Regular contact with employees at all levels regarding all banking needs and services.</li></ul><ul><li>External: Regular contact with customers.</li></ul><p><b>How to Apply:</b><br/>Please apply directly on Indeed or send your resume to hr@statebankofdekalb.com.</p><p>Work Location: In person</p>

American Bank & Trust

<div><p><b>The Teller supports daily branch operations by assisting customers with basic account needs, maintaining a secure and organized work area, and working collaboratively with the branch team to deliver a consistent and positive customer experience.
</b></p><p></p><p><b>Essential Functions and Responsibilities
</b></p><ul><li>Verify important information including endorsements, dates, and identification, to cash or deposit checks.
</li><li>Conduct various banking transactions, including cash checks, accepting deposits, withdrawing funds and issuing customer receipts.
</li><li>Prepare, verify, and issue cashier's checks.
</li><li>Balance cash drawer daily according to established procedures and report any teller cash differences immediately to the direct supervisor.
</li><li>Balance all vaults at the end of the day.
</li><li>Answer Branch phones and assist customers.
</li><li>Reach out to customers to establish and grow relationships.
</li><li>Attend and contribute to staff and Bank meetings.
</li><li>Demonstrate a helpful, friendly, and team-player attitude.
</li><li>Follow established security protocols including proper robbery/hold-up procedures.
</li><li>Maintain the teller area to ensure the safety of all negotiable instruments and confidential records.
</li><li>Travel to other locations as needed.
</li><li>Work varying schedules based on branch hours including the Saturday rotation.
</li><li>Other duties as assigned.</li></ul><p><b>
Knowledge/Skills/Abilities
</b></p><ul><li>Excellent written and verbal communication and interpersonal skills.</li><li>
Thorough understanding of customer service and Bank products/services.
</li><li>Ability to remain friendly and calm in stressful situations.</li><li>
Above average knowledge of fundamental mathematics.
</li></ul><p><b>Education/Experience/Licenses/Certifications
</b></p><ul><li>High school diploma or recognized equivalent required.</li><li>
1+ years of customer service experience preferred.
</li><li>Experience in retail sales preferred.
</li><li>Experience in a professional financial environment is preferred.</li><li>
Cash handling and transactional experience preferred.
</li><li>Bi-lingual preferred.
</li></ul><p><b>Equipment/Software
</b></p><ul><li>Ability to operate general office equipment, banking equipment, and banking systems.</li><li>
Proficient in Microsoft Office Suite.
</li></ul><p><b>Physical Requirements
</b></p><p>The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
</p><p>Activity</p><ul><li>
Standing: Occasionally (40-69%)</li><li>
Sitting: Occasionally (40-69%)</li><li>
Bending: Rarely (0-39%)</li><li>
Reaching: Rarely (0-39%)</li><li>
Lifting: Occasionally (40-69%) 20 lbs.</li></ul></div>

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