tenant relations coordinator

KeyMavens Group

<div>
 
 
 Company Description
 
 
 
 Key Mavens is a boutique luxury developer based in Dubai, specializing in the design and management of high-end real estate. The company focuses on creating spaces that are meticulously crafted to elevate well-being, nurture meaningful experiences, and add unmatched value to residents' lives. By combining superior quality and exceptional artistry, Key Mavens delivers innovative projects that resonate deeply with those who inhabit them.
 
 
 
 
 
 
 Role Description
 
 
 
 The Tenant Coordinator is to act as the primary coordination point between tenants and mall management, ensuring a smooth fit-out, operational compliance, and day-to-day support, while facilitating timely store openings, maintaining mall standards, and enhancing tenant satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 -Serve as the single point of contact between tenants and mall management for fit-out, handover, and operational matters Coordinate and monitor tenant fit-out activities, ensuring compliance with mall guidelines, authority approvals, and safety requirements.
 
 
 -Facilitate timely store openings by tracking documentation, approvals, and readiness milestones.
 
 
 -Ensure tenants comply with mall rules &amp; regulations, design criteria, and operational standards.
 
 
 -Coordinate with internal departments (FM, Security, Housekeeping, Leasing, Marketing) to address tenant requirements.
 
 
 -Manage pre-opening checklists, snag closure, and final clearance for shop trading.
 
 
 -Track and follow up on NOCs, authority approvals, and technical submissions (MEP, Fire Life Safety, Telecom, Utilities).
 
 
 -Handle day-to-day tenant operational issues, escalating where necessary and ensuring timely resolution.
 
 
 -Maintain accurate tenant records, drawings, approvals, and correspondence.
 
 
 -Support leasing team during handover, renewals, and tenant transitions.
 
 
 -Assist in enforcing HSE, fire safety, and statutory compliance within tenant premises.
 
 
 -Coordinate tenant participation in mall-wide initiatives, promotions, and operational campaigns.
 
 
 -Monitor tenant adherence to opening hours, visual merchandising standards, and operational policies.
 
 
 -Prepare reports and dashboards on tenant status, fit-out progress, and operational issues for management review.
 
</div>

Tenant Coordinator

Sharaka Holdings

The Operations &amp; Tenant Relations Manager is responsible for the overall operational management of Baraha Town, ensuring smooth day-to-day property operations while maintaining strong tenant relationships, high occupancy levels, and excellent service standards. The role oversees facilities management, service providers, compliance, and tenant satisfaction to ensure efficient property performance and a positive community environment.Responsibilities<ul><li>Oversee and manage the day-to-day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.</li><li>Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.</li><li>Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.</li><li>Manage and monitor third-party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.</li><li>Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.</li><li>Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.</li><li>Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.</li><li>Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.</li><li>Coordinate with finance on rent collection follow-ups and provide regular updates on occupancy, tenant performance, and operational matters.</li><li>Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.</li><li>Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.</li><li>Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Property Management, Engineering, or related field.</li><li>Minimum 8-10 years&rsquo; experience in property operations and tenant relations.</li><li>Experience in mixed-use developments preferred.</li><li>Strong knowledge of facilities management and lease administration.</li><li>Excellent communication and conflict resolution skills.</li><li>Budget management experience.</li><li>Strong organizational and leadership abilities.</li></ul>Job Types: Full-time, Permanent

Operations & Tenant Relations Manager

<div>
 
 The Operations &amp; Tenant Relations Manager is responsible for the overall operational management of
 
 Baraha Town
 
 , ensuring smooth day-to-day property operations while maintaining strong tenant relationships, high occupancy levels, and excellent service standards. The role oversees facilities management, service providers, compliance, and tenant satisfaction to ensure efficient property performance and a positive community environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage the day-to-day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.
 </li>
 <li>
 Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.
 </li>
 <li>
 Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.
 </li>
 <li>
 Manage and monitor third-party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.
 </li>
 <li>
 Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.
 </li>
 <li>
 Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.
 </li>
 <li>
 Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.
 </li>
 <li>
 Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.
 </li>
 <li>
 Coordinate with finance on rent collection follow-ups and provide regular updates on occupancy, tenant performance, and operational matters.
 </li>
 <li>
 Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.
 </li>
 <li>
 Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.
 </li>
 <li>
 Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Property Management, Engineering, or related field.
 </li>
 <li>
 Minimum 8-10 years&rsquo; experience in property operations and tenant relations.
 </li>
 <li>
 Experience in mixed-use developments preferred.
 </li>
 <li>
 Strong knowledge of facilities management and lease administration.
 </li>
 <li>
 Excellent communication and conflict resolution skills.
 </li>
 <li>
 Budget management experience.
 </li>
 <li>
 Strong organizational and leadership abilities.
 </li>
 </ul>
 
 
</div>

Barker Management, Inc.

<div>Barker Management Inc. is a leader in the Property Management Services industry who has provided quality service to customers since 1972! We consider the employees of Barker to be one of our most valuable resources. Our continued success depends on service-oriented employees making a difference for Barker and our customers every day. The loyalty, commitment, and dedication of Barker people have provided the winning edge in the competitive market we serve. Our customers trust Barker and the services we provide.
Hours: 8:00 am to 5:00 pm, Monday through Friday.
Employment Includes: Free medical, dental and vision after your first 90 days. 80 hours of paid vacation, 12 paid holiday's and 80 hours of sick pay as well!
600 San Pedro I Property Size: 149 units
600 San Pedro II Property Size: 153 units
Total: 302 units
Type of Housing / Property: PSH / Other / Tax Credit
<div><div>Job Title: 
Leasing Coordinator</div><div> 
Reports to: 
Regional Manager/Property Manager</div><div> 
Supervises: 
None</div><div> 
FLSA Status: 
None-Exempt</div> 
</div>
<h2 class="jobSectionHeader">Job Summary</h2>
As an employee of Barker Management Incorporated (&ldquo;Company&rdquo;), the authorized property management agent for various developments, the Leasing Coordinator is responsible for all phases of site operations for his or her assigned development.
Although the Leasing Coordinator reports directly to his or her assigned Field Supervisor and takes specific direction from his or her Property Manager, the Leasing Coordinator must remain attentive and responsive to any and all reasonable requests made by the asset manager/owner/investor for the development.
The following is your job description, although other duties may be assigned. For details and additional information to these duties and responsibilities refer to the BARKER MANAGEMENT MANUAL.
The Leasing Coordinator is required to perform his or her assigned duties for the development during a forty (40) hour work-week. The hours and days are as followed:<ul><li>
Monday through Friday from 8am to 5pm with one (1) hour lunch</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are no limited too:<ul><li>
Handle, track, and follow-up on all referrals, walk-ins, and phone inquiries. Focus on basic leasing techniques including telephone inquiries, greeting, qualifying, demonstrating, over-coming objections, closing the sale and follow up.</li><li>
Effectively market and lease apartments in a professional and friendly manner. Tour apartments, model unit and community amenities with clients; discuss all features and benefits of the apartment community and each apartment home.</li><li>
Know and understand the lease agreement, related documents, community rules and regulations; and the affecting Landlord-Tenant code, laws and ordinances affecting the marketing and leasing of the property. Maintain constant awareness and compliance to the Fair Housing Laws.</li><li>
Know and understand property standards and polices for concessions, lease terms, corporate leases, unit down time, deposits, pet policy, phone presentations, touring guidelines, office paperwork, credit approvals, etc.</li><li>
Develop and maintain a complete resident lease file for each rental to include all items reference on the resident File Checklist.</li><li>
Communicate daily with Maintenance personal regarding apartment inspections for make ready status. Notify Maintenance of move-in/move- out dates.</li><li>
Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisement, etc.</li><li>
Makes recommendations to management regarding improvements for the overall operation and lease-up pf the community based on front line experience.</li><li>
Report any emergency situation such as fire, accident, staff injury, etc.,</li><li>
IMMEDIATELY to the manager or your supervisor.</li><li>
When the manager is not present walk grounds morning and evenings noting any problems that might need maintenance attention and report them to the manager upon her/his return. Remember appearance is important.</li><li>
Represents the company in a professional manner at all times.</li><li>
Use Knowledge of the community, market location and urban nature of living environment to your benefit in the selling approach. Have a strong understanding of the competitive market to answer benefit in the selling approach. Have a strong understanding of the competitive market to answer questions of comparison or counter any negatives.</li><li>
Develop and maintain a reference book for the property&rsquo;s unique features, amenities, size, available apartments, rental rates, and leasing promotions in effect.</li><li>
Compile and prepare daily traffic logs, guest cards, leased elsewhere report, and demographic reports as required by Manager.</li><li>
Maintain guest card file box.</li><li>
Daily put fresh balloons out in the lobby and main entrance area.</li><li>
Monthly decorate the lobby and office/gym with Holiday decorations. Decorations will depend on that month&rsquo;s holiday.</li><li>
Effectively market apartments in a professional and friendly manner by distributing flyers within the City on a daily basis.</li><li>
Shop the competition to remain apprised of the competition&rsquo;s floor plans, amenities, pricing and special offerings. Gain a vast knowledge of the area.</li><li>
Assist in the coordination and organization of the resident relations and activities, such as newsletters, resident meetings, open houses or parties.</li><li>
Maintain an inventory list on marketing supplies or free gifts and order when needed.</li><li>
Make sure the model unit is presentable, so the Leasing Consultant can show such with no worries.</li><li>
Responds to all website leasing inquiries.</li><li>
Maintains an accurate and in depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.</li><li>
Performs other duties and special projects as assigned the Property Manager.</li></ul>
QUALIFYING RESIDENTS: 
Follow Barker Management's company policies and procedures.<ul><li>
Thoroughly reviewing all references.</li><li>
Have manager run UDR'S and do in-home visits.</li><li>
Keep accurate waiting list.</li><li>
Coordinate move-in dates.</li><li>
Establishing resident's monthly rental.</li><li>
Reviewing all rules and policies with new residents.</li><li>
Walk through unit with new resident, completing unit inspection form before issuance of keys.</li></ul>
OTHER CLERICAL RESPONSIBILITIES INCLUDE:
Complete all necessary Barker Management paperwork.
<ul><li>Weekly Occupancy Status Report<ul><li>
Weekly status reports to be prepared and submitted every Monday, Wednesday and Friday.</li></ul></li><li>
Traffic and follow up reports must be submitted every Monday for the previous week.</li><li>
Other duties as assigned.</li></ul>
<h2 class="jobSectionHeader">Working Conditions:</h2><ul><li>
Working environment is indoors, reasonably clean, well-lit, and ventilated.</li><li>
Generally, there is little or no probability of injury or health impairment.</li><li>
Requires light physical effort involving intermittent standing, sitting, or walking while performing duties, and occasional lifting of up to 30 pounds.</li></ul><h2 class="jobSectionHeader">
</h2><h2 class="jobSectionHeader">Physical Demands:</h2>
<div><div>Stand 
X 
</div> 
<div>Walk 
X 
</div> 
<div>Sit 
X</div><div> 
Use hands to finger, handle, or feel 
X</div><div> 
Reach with hands or arms 
X 
</div> 
<div>Climb or balance 
X 
</div> 
<div>Stoop, kneel, crouch, or crawl 
X 
</div> 
<div>Talk or hear 
X</div><div> 
Taste or smell 
X 
</div> 
</div>Amount of Time None Up to 1/3 Up to 2/3 2/3plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
<h1 class="jobSectionHeader">POSITION REQUISITES:</h1>
Require professional demeanor and a positive attitude, leadership skills and high integrity with proven track record and results driven. Prior property management experience in a professional and fast pace environment is a must. Someone who loves face to face selling, has customer service skills, has public relations; is detail oriented and organized. Also, has the ability to interact effectively with prospects, residents, peers and management. Must be computer literate in MS Word, Excel, Outlook; Bilingual is a plus.
<ul><li>We are an equal-opportunity employer that pledges not to discriminate on the basis of race, color, age, sex, religion, national origin, etc., in hiring or promoting.</li></ul><h1 class="jobSectionHeader">
POSITION REQUISITES:</h1>
Require professional demeanor and a positive attitude, leadership skills and high integrity with proven track record and results driven. Prior property management experience in a professional and fast pace environment is a must. Someone who loves face to face selling, has customer service skills, has public relations; is detail oriented and organized. Also, has the ability to interact effectively with prospects, residents, peers and management. Must be computer literate in MS Word, Excel, Outlook; Bilingual is a plus.</div>

Leasing Coordinator

SmartCrowd

<div>
 
 About The Role
 
 
 
 Are you a process-driven professional who loves creating seamless experiences? SmartCrowd is hiring a
 
 Tenant Management Associate
 
 to own the entire tenant lifecycle and ensure our operations run like clockwork. Based in Dubai, you will be the primary point of contact for our residents, managing everything from compliance and contracts to daily inquiries. This is a mission-critical role for someone who is exceptionally organized, firm yet empathetic, and ready to learn the ropes of a regulated FinTech platform.
 
 
 
 About SmartCrowd
 
 
 
 SmartCrowd is where fintech innovation meets real estate investment. Our mission is to make real estate investing accessible through fractional ownership. We create opportunities for investors of different backgrounds to participate in quality property investments. Our team combines technology, analysis, and creativity to redefine how people in the region build wealth.
 
 
 
 Requirements
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Onboarding &amp; Compliance: Conduct thorough compliance checks for all incoming tenants and manage the preparation and signing of tenancy contracts
 </li>
 <li>
 Lease Administration: Execute Ejari and DIFC lease registrations and manage tenant-side operations on platforms like Keyper and Tern
 </li>
 <li>
 Financial Oversight: Manage cheque and payment collection, track rental payments rigorously, and ensure the collection of renewal admin fees
 </li>
 <li>
 Tenant Experience: Act as the main point of contact for tenant concerns, including maintenance requests, rent delays, and early terminations
 </li>
 <li>
 Utility &amp; Logistics: Assist tenants with utilities registration and manage the complete move-in and move-out process
 </li>
 <li>
 Coordination: Manage notices, renewals, and coordinate with tenants for property viewings and inspections
 </li>
 <li>
 Communication &amp; Records: Own the info@windsorestates.ae inbox and maintain meticulous records to support the Head of Operations
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Education &amp; Experience: 0-2 years of experience. We encourage fresh graduates with a degree in Business, Real Estate, or a related field to apply
 </li>
 <li>
 Quick Learner: Ability to quickly grasp Dubai Land Department (DLD) regulations, Ejari systems, and DIFC lease requirements
 </li>
 <li>
 Tech Savvy: Comfortable learning and using property management software (Keyper/Tern experience is a major plus)
 </li>
 <li>
 Communication: Excellent interpersonal skills with the ability to handle conversations professionally and with empathy
 </li>
 <li>
 Detail-Oriented: A "zero-mistake" mindset when it comes to contracts and financial tracking
 </li>
 <li>
 Location: Must be based in Dubai, this is an on-site role
 </li>
 </ul>
</div>

Tenant Management Associate

Smart Crowd Holdings Ltd

<div>About the Role
Are you a process-driven professional who loves creating seamless experiences? SmartCrowd is hiring a Tenant Management Associate to own the entire tenant lifecycle and ensure our operations run like clockwork. Based in Dubai, you will be the primary point of contact for our residents, managing everything from compliance and contracts to daily inquiries. This is a mission-critical role for someone who is exceptionally organized, firm yet empathetic, and ready to learn the ropes of a regulated FinTech platform.
About SmartCrowd
SmartCrowd is where fintech innovation meets real estate investment. Our mission is to make real estate investing accessible through fractional ownership. We create opportunities for investors of different backgrounds to participate in quality property investments. Our team combines technology, analysis, and creativity to redefine how people in the region build wealth.
Requirements
What You'll Do<ul>
<li>
Onboarding &amp; Compliance: Conduct thorough compliance checks for all incoming tenants and manage the preparation and signing of tenancy contracts.</li>
<li>Lease Administration: Execute Ejari and DIFC lease registrations and manage tenant-side operations on platforms like Keyper and Tern.</li>
<li>Financial Oversight: Manage cheque and payment collection, track rental payments rigorously, and ensure the collection of renewal admin fees.</li>
<li>Tenant Experience: Act as the main point of contact for tenant concerns, including maintenance requests, rent delays, and early terminations.</li>
<li>Utility &amp; Logistics: Assist tenants with utilities registration and manage the complete move-in and move-out process.</li>
<li>Coordination: Manage notices, renewals, and coordinate with tenants for property viewings and inspections.</li>
<li>Communication &amp; Records: Own the info@windsorestates.ae inbox and maintain meticulous records to support the Head of Operations.</li>
</ul>
What We're Looking For<ul>
<li>
Education &amp; Experience: 0&ndash;2 years of experience. We encourage fresh graduates with a degree in Business, Real Estate, or a related field to apply.</li>
<li>Quick Learner: Ability to quickly grasp Dubai Land Department (DLD) regulations, Ejari systems, and DIFC lease requirements.</li>
<li>Tech Savvy: Comfortable learning and using property management software (Keyper/Tern experience is a major plus).</li>
<li>Communication: Excellent interpersonal skills with the ability to handle conversations professionally and with empathy.</li>
<li>Detail-Oriented: A &quot;zero-mistake&quot; mindset when it comes to contracts and financial tracking.</li>
<li>Location: Must be based in Dubai, this is an on-site role.</li></ul></div>

Gulf Overseas HR Consultancy

We are looking for the property Admin for our &quot; Real Estate &quot; Department ideal candidate must have work experience in the property management and handling the tenants, contracts and maintenance.We are preferring male candidate with Qatar driving license<ul><li>Liaise with respective department/ team in preparing and displaying layouts of Emergency evacuation plans, newsletters other relevant announcements in the designated areas. follow up on reimbursement activities, process non-renewal, termination, and expiration of leases etc.</li></ul><ul><li>Work closely with the collection team while conducting onsite follow up for pending works, bounce checks etc. with tenants.</li></ul><ul><li>Conduct property inspection for designated commercial and residential properties before hand over (both move-in and move-out). Obtain Lessee acknowledgement of the inspection checklist along with handing over the keys of the unit.</li></ul><ul><li>Ensure where applicable the transfer of Kahramaa meters to Waseef (move-out) or to tenant (move-in) prior to taking of keys or handing over of keys (move-in/move-out).</li></ul><ul><li>Perform regular inspection of waste management, cleaning of interior and exterior public/ common areas, fire exits, fire alarms and fire-fighting system etc.</li></ul><ul><li>Conduct inspection and prepare premises condition report for the units (residential, commercial and labour) with tenants during move-in/ move-out and share with Property In-charge/ Property Manager. Follow up with the concerned FM team regularly until any issue is resolved.</li></ul><ul><li>Provide induction to new tenant about Tenant manual, emergency contacts, , insurance requirements rent collection procedures, maintenance request procedure,</li></ul><ul><li>Liase with facility management supervisor / team to ensure upkeep of units after departure of tenants. Update the status of units after completion of maintenance.</li></ul><ul><li>Attend to any emergency as per request from the site management.</li></ul><ul><li>Follow up on lease renewal with tenants who have expired lease agreements or who have lease agreements that are about to expire (3-months' notice).</li></ul><ul><li>Communicate with tenants on all issues related to the leased units in order to resolve them promptly.</li></ul>Job Type: Full-timePay: QAR4,500.00 - QAR5,000.00 per monthExperience:<ul><li>in same field: 3 years (Required)</li></ul>

Office Admin Real Estate - Male

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6488 tenant relations coordinator jobs Near Me

Tenant Coordinator

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Operations & Tenant Relations Manager

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Tenant Management Associate

Office Admin Real Estate - Male