test automation engineer

RELX Group

<p></p><div><p><b>Quality Test Engineer III
 </b></p><p></p><p><b>Are you passionate about ensuring high-quality software through robust testing and automation strategies?
</b></p><p><b>Do you enjoy identifying defects early and improving systems to deliver seamless, reliable user experiences?<br>
</b></p><p></p><p><b>About the team:
</b></p><p></p><p>The Search and AI Platform is Elsevier's agentic data platform, which powers products such as Scopus, ScienceDirect, and our next-generation AI-powered search systems.
</p><p></p><p>The platform uses agentic services to interrogate our rich knowledge graphs, search and recommendation systems, and our unparalleled collection of research data to deliver insights to the scientific community so they can collaborate more effectively, work smarter, and deliver quality research more quickly.
</p><p></p><p><b>About the role:
</b></p><p></p><p>We are looking for a Quality Engineer to join the Search and AI Platform team. This is a hands-on, automation-first role focused on API and service-level testing, with quality embedded throughout the development lifecycle rather than validated at the end.
</p><p></p><p>You will work closely with software engineers, quality engineers and technical leads to ensure our search and retrieval services are reliable, scalable, and safe to consume by downstream product teams. You will be able to analyse complex systems, contribute meaningfully to engineering discussions, and take clear ownership of quality outcomes across your areas of the platform.<br>
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li><p>Design, implement, and maintain automated test suites for APIs and backend services using Karate, Cucumber with RestAssured.
</p></li><li><p>Write clean, maintainable, and reliable automated tests in Java that provide fast, accurate feedback to the team.
</p></li><li><p>Validate functional and non-functional behaviour of search and retrieval services, including error handling, reliability, and service interactions.
</p></li><li><p>Contribute to contract testing and service-level testing strategies across our REST and evolving GraphQL APIs.
</p></li><li><p>Integrate and maintain automated tests within CI/CD pipelines, supporting testing at multiple levels of the stack.
</p></li><li><p>Use observability tooling such as New Relic and logging to support diagnosis, monitoring, and quality analysis.
</p></li><li><p>Technically analyse problems and proposed solutions, recognising the right level of detail and abstraction to contribute to and lead engineering discussions.
</p></li><li><p>Contribute to incident reviews and post-mortems, improving test coverage to prevent repeat issues.
</p></li><li><p>Work with engineers early in the development process to shape acceptance criteria, surface edge cases, and improve overall testability.
</p></li></ul><p></p><p><b>Requirements:
</b></p><p></p><p>You are a quality engineer with solid hands-on automation experience who thrives working closely with software engineers. You see testing as an engineering discipline and take pride in building quality in from the start rather than validating at the end. You are collaborative, take ownership of your work, and are comfortable contributing to technical discussions.
</p><ul><li><p>Good years of experience in software testing or quality engineering.
</p></li><li><p>Strong experience of API testing and/or contract testing, data formats, and service interactions.
</p></li><li><p>Strong coding and scripting ability in Java.
</p></li><li><p>Hands-on experience with Karate, Cucumber with RestAssured.
</p></li><li><p>Good exposure to CI/CD pipelines, supporting the integration of testing at various levels of the stack.
</p></li><li><p>Exposure to observability tooling such as New Relic or logging.
</p></li><li><p>The ability to technically analyse a problem and a solution, recognising the right level of detail and abstraction to lead discussions.
</p></li><li><p>Willingness to take ownership of assigned areas and continuously improve quality outcomes.
</p></li><li><p>Experience working in Agile/Scrum teams.
 </p></li></ul><p></p><p><b>Nice to Have
</b></p><ul><li><p>Performance testing experience.
</p></li><li><p>Familiarity with GraphQL APIs and service-level or contract testing approaches.
</p></li><li><p>Experience testing shared services or internal platforms.
</p></li><li><p>Knowledge of Kubernetes (EKS).
</p></li><li><p>Interest in search, AI, or data-oriented systems.
</p></li></ul><p></p><p><b>Why Join Us?
</b></p><p></p><p>Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.
</p><p></p><p><b>Work in a way that works for you<br>
</b><br>
</p><p>We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
</p><ul><li><p>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
</p></li></ul><p></p><p><b>Working for you
</b></p><p></p><p>We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
</p><ul><li><p>Comprehensive Pension Plan
</p></li><li><p>Generous vacation entitlement and option for sabbatical leave
</p></li><li><p>Maternity, Paternity, Adoption and Family Care Leave.
</p></li><li><p>Personal Choice budget
</p></li><li><p>Internal communities and networks
</p></li><li><p>Various employee discounts
</p></li><li><p>Recruitment introduction reward
</p></li><li><p>Employee Assistance Program (global)
</p></li></ul><p></p><p><b>About the business-
</b></p><p></p><p>A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world&rsquo;s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world .</p><br>
<p></p>
<p><b>We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click </b><b>here </b><b>to access benefits specific to your location.
</b></p><p></p><p>We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
</p><p></p><p><b>Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams </b><b>here </b><b>.
</b></p><p></p><p>Please read our Candidate Privacy Policy .
</p><p></p><p>We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
</p><p></p><p><b><i>USA Job Seekers:
</i></b></p><p>EEO Know Your Rights .</p></div><p></p>

Quality Test Engineer III

Elsevier

Intercontinental Exchange

<div>Job Description:
<p><b>
Job Purpose</b></p><p>
As a vital member of the Technology Group, you will contribute significantly to the development and delivery of the ICE Digital Trade Platform (IDT) &mdash; a cloud-based system designed to digitize, automate, and streamline global trade and post-trade processes. This platform manages the full lifecycle of digital trade documents across various applications, including API services.</p><p></p><p><br>
In this role, you&rsquo;ll be responsible for ensuring the quality and reliability of the IDT platform through test automation, certification testing, client onboarding, production support, and effective communication with stakeholders.</p><p></p><p><br>
We&rsquo;re looking for a results-oriented, self-driven professional who thrives in a dynamic environment. You&rsquo;ll collaborate closely with project managers, developers, product teams, support staff, and external vendors.</p><p></p><p><br>
Demonstrates awareness of emerging AI-driven QA methodologies and proactively explores opportunities to integrate them into existing testing frameworks and workflows to enhance efficiency, coverage, and quality assurance outcomes.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Analyze business/system requirements and database schemas.</li><li>
Design, develop, and maintain automated test cases.</li><li>
Perform functional, integration, and regression testing (especially APIs).</li><li>
Write and execute SQL queries for data validation.</li><li>
Use CI/CD tools, version control (Git), and automation frameworks.</li><li>
Respond to client API queries and support onboarding.</li><li>
Log and track defects; coordinate client-side testing.</li><li>
Contribute to internal monitoring tools and scripting.</li><li>
Maintain awareness of environment changes and deploy applications.</li><li>
Collaborate with QA leads on complex testing strategies.</li><li>
Develop and deliver well written test plans and summaries</li><li>
Leverage AI coding assistants (e.g., Claude / Claude Code, GitHub Copilot) and agentic AI workflows to accelerate test authoring, maintenance, failure triage, and defect analysis, while reviewing AI-generated output for correctness and quality.</li></ul><p></p><p><b><br>
Knowledge and Experience</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Engineering, or related field.</li><li>
5+ years in QA, with experience in test planning and automation.</li><li>
Strong knowledge of REST/SOAP APIs, JSON, XML.</li><li>
Proficient in tools like JIRA, Postman, ReadyAPI, or JMeter.</li><li>
Experience with SDLC, QA methodologies, and scripting (Python, etc.).</li><li>
Excellent communication and organizational skills.</li><li>
Experience with Git, Jenkins, ALM, and test automation frameworks.</li><li>
Ability to work in highly demanding, fast-paced environment</li><li>
Self-motivated, able to work and excel autonomously on job responsibilities.</li><li>
Understands and evaluates AI/ML-based testing tools and frameworks, integrating them into CI/CD pipelines to optimize test automation and defect detection.</li><li>
Hands-on experience using AI coding assistants such as Claude (including Claude Code) and GitHub Copilot to generate, refactor, and maintain automated test code, with sound judgement on where AI assistance is and is not appropriate.</li><li>
Working knowledge of agentic AI concepts &mdash; autonomous, multi-step AI agents and prompt engineering &mdash; applied to QA tasks such as test generation, log and failure analysis, and exploratory testing.</li></ul><p></p><p><b><br>
Nice to Have</b></p><ul><li>
JavaScript and Cypress for front-end testing.</li><li>
Hands on experience designing and executing performance tests for APIs and GUIs to identify bottlenecks and ensure optimal response times</li><li>
Experience designing or orchestrating agentic AI / multi-agent workflows (e.g., Claude Code subagents) for test automation, self-healing tests, or document/PDF validation.</li></ul></div>

Senior QA Automation Engineer

COMMONWEALTH SECRETARIAT

<div><p>The Commonwealth Secretariat is seeking to appoint a Software Architect &ndash; QA Analyst within the Debt Management Unit (DMU), part of the Economic Development, Trade and Investment Directorate (EDTI). EDTI works closely with Commonwealth member countries to strengthen economic resilience through trade and investment policy, digital connectivity, investment facilitation, and wider economic and sustainable development priorities. Its work includes technical assistance, advisory support, knowledge exchange and capacity building, delivered through in-house expertise and strategic partnerships.</p><p>
The DMU delivers the Secretariat&rsquo;s debt management programme, providing member countries with an integrated package of support covering policy advice, capacity building and debt management systems. This includes strengthening institutional and legal frameworks, supporting the development and implementation of debt management strategies, and contributing to market development.</p><p>
Through the Commonwealth Secretariat Debt Recording and Management System, Commonwealth Meridian, the Secretariat supports client countries to manage public debt effectively at central and state government levels, covering back, middle and front office functions. Commonwealth Meridian is currently deployed in more than 40 countries.</p><p>
Reporting to the Adviser and Head &ndash; Debt Management Unit through the Adviser &amp; Team Leader (IT Systems) and working closely with business analysts, economists, debt specialists and IT professionals, the Software Architect &ndash; QA Analyst will design, implement and continuously improve quality assurance strategies, testing processes, methodologies and automation frameworks for Commonwealth Meridian. The role will help identify and resolve defects, support the delivery of high-quality software, and may also involve providing technical support to clients and contributing to capacity-building activities.</p><p>
Key responsibilities include:</p><ul><li>
Performing API testing using Postman, RestAssured, or similar tools to validate integrations.</li><li>
Designing and implementing test automation frameworks for UI, API, and performance testing.</li><li>
Managing the complete test cycle of software development from requirements testing to user acceptance and release testing.</li><li>
Planning testing across the software development lifecycle, including defining testing objectives and quality criteria, developing testing strategies, recommending appropriate testing approaches, and ensuring effective integration between testing and development activities.</li><li>
Making recommendations on appropriate testing tools to support the improvement and automation of DMU software testing activities.</li><li>
Supporting user queries when required, including helping to prioritise, diagnose and resolve support issues.</li></ul><p>
To be considered for this role, you will need a Master&rsquo;s and/or Bachelor&rsquo;s degree in Computer Science, software testing or a related discipline, with a substantial component relevant to computing. You will also need at least five years&rsquo; software testing experience, including experience of developing software automation scripts using .NET, NUnit and Selenium WebDriver, as well as quality assurance experience in a structured test environment. Candidates with experience in scripting unit-level test cases using C# in the Microsoft Visual Studio environment and who have an understanding of how AI and machine learning can be applied to public debt management quality assurance functions will have an added advantage.</p><p>
The Commonwealth is a voluntary association of 56 member governments and provides guidance on policymaking, technical assistance and advisory services to Commonwealth member countries. We support governments to help achieve sustainable, inclusive and equitable development.</p><p>
Please apply by submitting a CV and cover letter. Covering letters should be structured to address the key criteria required in the person specification, giving clear examples.</p><p>
To join us, you must be a citizen of a Commonwealth country.</p><p>
The Commonwealth is a voluntary association of <b>56 independent and equal countries</b>.</p><p>
It is home to 2.5 billion people, and includes both advanced economies and developing countries. 33 of our members are small states, including many island nations.</p><p>
Our member governments have agreed to shared goals like development, democracy and peace. Our values and principles are expressed in the <b>Commonwealth Charter</b>.</p><p>
The Commonwealth's roots go back to the British Empire. But today <b>any country can join</b> the modern Commonwealth. The last two countries to join the Commonwealth were Gabon and Togo in 2022.</p></div>

Software Architect – QA Analyst

Autodesk

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>
26WD99665<p></p><div><div><p><b>
Position Overview</b></p><p><b>
Senior QA Automation Engineer &ndash; AI Applications</b><b> UK</b></p></div><p></p><div><p><br>
We are seeking an experienced QA Automation Engineer to ensure the quality, reliability, and performance of AI-powered applications. The ideal candidate has expertise in automated testing and software quality engineering, with experience building scalable testing frameworks and leveraging AI-powered testing tools to improve test development, maintenance, and coverage. They combine deep QA automation expertise with practical experience using AI to enhance testing workflows. Experience testing AI/ML applications or validating machine learning models is an asset.</p></div><p></p><div><p><b><br>
Responsibilities</b></p></div><div><ul><li><p>
Design and maintain automated test suites, evaluation scenarios, metrics, and test datasets for AI-powered features</p></li></ul></div><div><ul><li><p>
Automate QA workflows using Python and CI/CD (e.g., GitHub Actions, Jenkins), leveraging AI-powered testing tools to improve test development, maintenance, and coverage</p></li></ul></div><div><ul><li><p>
Create and maintain test harnesses for AI services, applications, and APIs</p></li></ul></div><div><ul><li><p>
Perform API testing for AI services and backend systems</p></li></ul></div><div><ul><li><p>
Define quality strategy and acceptance criteria for AI-powered applications across functional, API, integration, and AI/ML features</p></li></ul></div><div><ul><li><p>
Test AI/ML applications and machine learning models from a product and user perspective</p></li></ul></div><div><ul><li><p>
Evaluate AI/ML model outputs for correctness, consistency, and expected application behavior</p></li></ul></div><div><ul><li><p>
Define structured rubrics that translate qualitative findings into measurable evaluation gates</p></li></ul></div><div><ul><li><p>
Build quality gates for CI/CD and deployment pipelines, including automated regression and integration testing</p></li></ul></div><div><ul><li><p>
Mentor teams on QA automation best practices and consistent quality standards for AI-powered applications</p></li></ul></div><div><ul><li><p>
Contribute to multi-team projects and codebases, ensuring code quality and consistency</p></li></ul></div><div><ul><li><p>
Participate in code reviews and provide constructive feedback to peers</p></li></ul></div><div><ul><li><p>
Document and present findings and ideas across the company</p></li></ul></div><p></p><div><p><b><br>
Minimum Qualifications</b></p></div></div><div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent experience</p></li></ul></div><div><ul><li><p>
5+ years of professional experience in software quality assurance, test automation, or software engineering</p></li></ul></div><div><ul><li><p>
Strong programming skills in Python, with experience in test automation</p></li></ul></div><div><ul><li><p>
Hands-on experience using AI-powered testing tools or AI coding assistants to improve test automation, productivity, and quality</p></li></ul></div><div><ul><li><p>
Experience with CI/CD tools and processes</p></li></ul></div><div><ul><li><p>
Familiarity with popular CAD environments and tooling</p></li></ul></div><div><ul><li><p>
Proficient in automation and UAT test suites/frameworks</p></li><li><p>
Experience designing QA frameworks or platforms used by multiple teams</p></li></ul></div><div><ul><li><p>
Excellent problem-solving skills and attention to detail</p></li></ul></div><div><ul><li><p>
Strong communication and collaboration skills</p></li></ul></div><div><ul><li><p>
Understanding of software architecture and design patterns</p></li></ul></div><div><ul><li><p>
Ability to work in an Agile development environment</p></li></ul></div><p></p><div><p><b>
Preferred Qualifications</b></p></div><div><ul><li><p>
Experience testing AI/ML applications or validating machine learning models</p></li></ul></div><div><ul><li><p>
Experience with data validation tooling (e.g., Great Expectations) or labeling workflows</p></li></ul></div><div><ul><li><p>
Familiarity with ML frameworks (e.g., PyTorch, TensorFlow)</p></li></ul></div><div><ul><li><p>
Experience with data pipelines and orchestration tools (e.g., Airflow, Metaflow)</p></li></ul></div><div><ul><li><p>
Knowledge of MLOps practices (e.g., model monitoring, drift detection, deployment validation)</p></li></ul></div><div><ul><li><p>
Knowledge of ML evaluation methods, metrics, and benchmarking</p></li></ul></div><div><ul><li><p>
Passion for learning new technologies and improving existing systems</p></li></ul></div></div><div><div><ul><li><p>
Experience with cloud providers (e.g., AWS, Azure, Google Cloud Platform)</p></li></ul></div><div><ul><li><p>
Experience testing AI/ML services in production environments</p></li></ul></div><div><ul><li><p>
Knowledge of experiment tracking tools (e.g., Comet, MLflow, Weights &amp; Biases)</p></li></ul></div><p></p><div><p><b>
The Ideal Candidate</b></p></div><div><ul><li><p>
You demonstrate initiative to provide solutions and to learn and develop new technologies</p></li></ul></div><div><ul><li><p>
Comfortable building QA systems from scratch and writing maintainable automation</p></li></ul></div><div><ul><li><p>
You enjoy learning and collaborating across global locations</p></li></ul></div><div><ul><li><p>
You are comfortable working in newly forming ambiguous areas</p></li></ul></div><div><ul><li><p>
You are comfortable building scalable and maintainable QA automation frameworks that will be relied on by others</p></li></ul></div><div><ul><li><p>
You effectively leverage AI-powered tools to improve testing workflows and engineering productivity</p></li></ul></div><div><ul><li><p>
You can communicate well with others</p></li></ul></div><p></p><div><p><br>
 #LI-JK3</p></div></div><p></p><p><b><br>
Learn More</b></p><p></p><p><b>
About Autodesk</b></p><p>
Welcome to Autodesk! Amazing things are created every day with our software &ndash; from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</p><p></p><p>
We take great pride in our culture here at Autodesk &ndash; it&rsquo;s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</p><p></p><p>
When you&rsquo;re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</p><p></p><p><b>
Salary transparency</b></p>
Salary is one part of Autodesk&rsquo;s competitive compensation package. Offers are based on the candidate&rsquo;s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<p><b><br>
Belonging</b><br>
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging</p><p></p><p><b>
Are you an existing contractor or consultant with Autodesk?
</b></p><p>Please search for open jobs and apply internally (not on this external site).</p></div>

Senior QA Automation Engineer – AI Applications UK

Voxquill

<div><p>I'm looking for our <b>founding engineer</b>!
<br>
The person who takes a live, paying fintech product and makes it truly ours.</p><p>
We build receipt-and-proof automation for the self-employed: the app quietly finds your receipts (email, bank feeds, camera roll, texts), sorts them, matches them to your bank transactions, and produces accountant-ready exports. It's live on iOS and Android, it's SOC 2 certified, and people are paying for it. The model works.</p><p>
I need one person who treats this codebase as theirs, ships fast, and owns the platform end-to-end. This is a founding engineer role with a <b>real path to CTO</b>.</p><p><b>
Your first job is to take the keys.</b>
<br>
Move the platform off the agency's Azure into ours, take custody of production, and the headline deliverable.
<br>
Build the automated test suite this codebase never had, with a CI/CD pipeline where a green build genuinely means &quot;safe to ship.&quot; Then you own the roadmap.</p><p><b>
How we build matters as much as what we build.</b>
<br>
We are not rebuilding an IT shop of tickets and manual QA.
<br>
Terrapin runs as an AI-native pod: Claude Code and agents do the repetitive work and produce tested, PR-ready changes; you own architecture, review, security, and the hard 20%.
<br>
AI gives you the velocity, your tests and pipeline are what keep that velocity from turning into breakage!
</p><p>We want to ship multiple times a week and almost never break anything, and hold our SOC 2 line the whole way. If that model excites you rather than worries you, you're the person.</p><p><b>
This is genuinely full-stack.</b>
<br>
Strong .NET / C# backend on Azure, real ownership of infra, security, and DevOps, and polished mobile (React Native + Expo, iOS and Android); Because the app <i>is</i> the product. Testing isn't someone else's job here. It's the core discipline.</p><p><b>
The kind of person whose teammates would describe as</b>:</p><ul><li><p>
an owner, not a ticket-taker</p></li><li><p>
obsessive about shipping quality fast</p></li><li><p>
calm owning production for a product with real money moving through it</p></li><li><p>
someone who builds automation instead of doing the same thing twice</p></li><li><p>
security-minded by instinct, not as an afterthought</p></li></ul><p><b>
What you'd bring:</b></p><ul><li><p>
Senior+ .NET / C# backend, PostgreSQL, solid API design</p></li><li><p>
Real Azure ownership: App Services, networking, Key Vault, identity, CI/CD (Azure DevOps or similar)</p></li><li><p>
Strong React Native + Expo mobile, with genuine UI/UX taste</p></li><li><p>
Test automation and CI/CD as a way of life &mdash; you write the tests with the code</p></li><li><p>
Hands-on building with Claude Code / agent tooling, and doing it safely in a SOC 2 world</p></li></ul><p><b>
Bonus points</b>: fintech / payments background, Plaid experience, or applied LLM work.</p><p>
And the reason the right engineer will actually stay: receipts are just the wedge. We're building toward a verifiable, tamper-evident record of an economic event. Proof that banks, insurers, and AI agents can consume directly. <b>Stripe is a payment rails. We're building proof rails.</b></p><p>
You'd work directly with me every day &mdash; 18+ years in fintech and payments, two exits behind me &mdash; so you own the engineering but never carry the hard architecture, security, or product calls alone.</p><p><b>
The details:</b>
<br>
UK or EU-remote(temporarily), with solid overlap to UK hours and business trips.
</p><p>We're genuinely open to strong candidates across both. Being open to relocating to the UK down the line is a plus, but not a day-one requirement.
<br>
Competitive base plus real founding-level equity.</p><p><b>
One hard line</b>: you build quality in through tests and CI/CD. We're deliberately leaving the manual-testing, hope-it-works world behind, and a dev who treats testing as optional isn't the hire. Everything else, we can talk about.</p><p>
If you want <b>founder-level ownership</b>, a CTO trajectory, and an AI-native way of building, and owning a live fintech platform from week one lights you up, <b>let's talk</b>.
</p><p>Apply and tell me about something you shipped that you're proud of, and one thing you broke and how you made sure it never happened again.</p></div>

Founding Engineer (Full Stack); Patch to CTO

Houseful

<div><p><b><i>6 months Initial Contract - Must work from the UK</i></b></p><p>
Alto Software Group (ASG) is a leading B2B SaaS platform serving the UK property industry. We power thousands of estate agency branches and support a significant proportion of UK housing transactions each year.</p><p>
We are building a data-driven, operationally efficient platform business. AI will be a structural lever in improving internal productivity, reducing operational cost, and enhancing customer experience.</p><p>
This is a hands-on delivery role responsible for building the automations and AI integrations that embed AI into how we operate.</p>
The Role<p>
We are hiring a contract AI Engineer to build, deploy and maintain AI-enabled automations across our core systems stack. Working with the Principal Engineer and the Head of AI Operations, you will take prioritised automation opportunities from design through to production.</p><p>
You will deliver against an internal AI roadmap spanning Customer Operations, Marketing, Finance, Education and Training to:</p><ul><li>Automate high-volume, manual administrative workflows</li><li>Build AI-enabled workflows in Salesforce, Zendesk, HubSpot, Zuora and Thrive LMS</li><li>Turn the Mission Control data platform into an engine for event-triggered automation</li><li>Reduce operational overhead and improve reporting speed and accuracy</li></ul>
Core ResponsibilitiesAutomation Build &amp; Integration<ul><li>Build and maintain automation pipelines using n8n, Zapier/Make and direct LLM API integrations (OpenAI/Anthropic)</li><li>Develop API and webhook integrations across Salesforce, Zendesk, HubSpot, Zuora and Thrive LMS</li><li>Implement workflows such as ticket summarisation, tagging, routing and AI triage</li></ul>
AI Engineering<ul><li>Design and implement RAG pipelines and vector database integrations over internal knowledge</li><li>Develop, test and version prompts; evaluate and improve output quality</li><li>Build event-triggered automations and AI-enabled reporting on Mission Control</li></ul>
Quality, Security &amp; Handover<ul><li>Apply sound engineering standards: error handling, logging and monitoring of automations in production</li><li>Ensure GDPR-compliant, secure handling of customer and company data</li><li>Document solutions clearly and hand over to internal teams for ongoing operation</li></ul>
What Success Looks Like (First 6 Months)<ul><li>Priority automation workflows live, stable and monitored in production</li><li>Measurable reduction in manual effort in targeted workflows</li><li>Reliable integrations across the core systems stack</li><li>Clear documentation enabling internal teams to operate and extend what you build</li></ul>
Required ExperienceTechnical<ul><li>Proven delivery of LLM-based automation in production environments</li><li>Strong experience with automation platforms (n8n, Make or Zapier)</li><li>Proficiency in Python and SQL</li><li>Strong API and webhook integration capability</li><li>Experience working with OpenAI/Anthropic APIs and prompt engineering</li><li>Experience building RAG pipelines and working with vector databases</li><li>Experience automating CRM (Salesforce) and support (Zendesk) environments preferred</li></ul>
Delivery<ul><li>Experience operating in B2B SaaS or similar fast-moving environments</li><li>Track record of delivering as a contractor: scoping, building and handing over cleanly</li><li>Comfortable working with non-technical stakeholders to refine requirements</li></ul>
Personal Attributes<ul><li>Delivery-focused and pragmatic</li><li>High agency and accountability</li><li>Structured, with strong attention to reliability and security</li><li>Comfortable working in ambiguity</li><li>Clear communicator with technical and non-technical audiences</li></ul>
Why This Role Matters<p>
AI will be a structural margin lever for ASG. The automations you build will directly reduce operational cost, increase capacity without incremental headcount, and embed AI as core operational infrastructure rather than experimentation.</p></div>

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