test center administrator

AmidEast

COMPANY DESCRIPTION : Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at . POSITION DESCRIPTION : Amideast seeks a highly motivated individual to join the testing team and provide testing services. The Test Center Administrator works in a professional Test Center setting and ensures the integrity of our testing services by proctoring and controlling the test center environment. RESPONSIBILITIES : <ul><li>Complete mandatory TCA training, which includes trainings and certification exams as required</li><li>Greet examinees and verify identification</li><li>Register and prepare candidate information on the Roster / Score Card</li><li>When applicable, collect candidate's biometric information (collect fingerprints)</li><li>Monitor candidates as they complete their exam</li><li>Resolve candidate issues and technical issues or report them to the appropriate supervisor</li><li>Protect security of all computer software in Test Center environment</li><li>Reboot computer servers and reset passwords when necessary</li><li>Other responsibilities include proctoring off-site testing</li><li>Count and monitor all test materials, as outlined in the Test Manual</li><li>Manage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidance</li><li>Customer service and front desk support</li></ul> QUALIFICATIONS AND SKILLS : Required<ul><li>Bilingual (Arabic and English)</li><li>Minimum Educational level : High school Diploma</li><li>Communicate effectively with the public from a position of authority</li><li>Ability to read and interpret documents such as operational and maintenance instructions</li><li>Ability to submit detailed reports and correspondence</li><li>Ability to multitask and handle small tools, pack equipment for shipping or unpack for installation</li><li>Capable of lifting 25 pounds</li><li>Exposure to Microsoft Windows-based computer applications</li><li>Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring</li><li>Hard worker and motivated</li><li>Excellent communication, Interpersonal and organizational skills</li><li>Customer service oriented</li><li>Leadership and supervisory skills</li><li>Detail oriented</li><li>Excellent teamwork spirit</li><li>Ability to work under pressure</li><li>Able to maintain professional demeanor and appearance</li><li>Flexibility to travel to other Emirates to conduct proctoring sessions</li><li>Flexible during days and evenings on various days and times subject to change according to demand of testing schedule</li></ul>Preferred<ul><li>One to two years customer service-related experience required</li><li>UAE driving license with own car</li><li>Bachelor's degree</li></ul>Up to 40% business travel may be needed to support test sessions as needed.This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee's Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.<img src="https://www.jobg8.com/Tracking.aspx?%2fU1YYyTTTkYznjiJEC%2b%2fJmFj3RNoBBJFr" width="0" height="0" />

Test Center Administrator (Abu Dhabi)

Pearson

<div>
 Pearson is the world's leading learning company, with 40,000 employees in more than 80 countries helping people of all ages to make measurable progress in their lives. We have a simple mission: to help people make more of their lives through learning.
 
 
 Pearson provides a range of education products and services to institutions, and governments and direct to individual learners that help people everywhere aim higher and fulfil their true potential.
 
 
 Pearson VUE is a business within Pearson PLC and is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centres in more than 175 countries.
 
 
 Pearson Professional Centres (PPCs) are part of an international network of computer-based testing centres, which deliver quality examinations in a highly secure environment. Pearson VUE has a wide range of clients and a comprehensive suite of tests, which require a variety of approaches for both test type and method of delivery.
 
 
 The appointed individual will perform the administration and invigilation of exams; this includes understanding, implementing and taking ownership of all aspects of the operational policies and procedures of all examination processes. The individual will also demonstrate a high level of customer service to candidates and be responsible for the continual enhancement of the brand image.
 
 
 
 Our location is at
 
 
 Office 13 Mall of Lahore, 172 Tufail Road, Lahore Cantt, Lahore 54000, Pakistan
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as Line manager for all test centre staff regarding employee relations, training &amp; development, absence management and performance management
 </li>
 <li>
 Support the Regional Manager in recruitment issues and conduct staff interviews as required
 </li>
 <li>
 Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required
 </li>
 <li>
 Maintain and update local site administration and documentation
 </li>
 <li>
 Ensure all compliance standards relating to the test centre operation and Pearson VUE stringent security protocols are adhered to
 </li>
 <li>
 Ensure personal responsibility for understanding and delivery of testing following updates and changes to client requirements/testing, as they occur
 </li>
 <li>
 Create draft site staffing schedules, and collect test centre time-keeping records, for communication to the Regional Manager
 </li>
 <li>
 Create and send other reports and information as requested by the Regional Manager
 </li>
 <li>
 Serve as the local contact point for operations, building management, site security, deliveries, vendors, etc., and escalate issues to the Regional Manager as appropriate
 </li>
 <li>
 Verify correct staffing levels are maintained according to plan, and notify the Regional Manager of any and all staffing issues
 </li>
 <li>
 Oversee overall day-to-day operation of the PPC and co-ordinate activities and instructions from Regional Managers and other Test Centre Management
 </li>
 <li>
 Monitor supplies inventory, and order inventory when applicable within budget guidelines
 </li>
 <li>
 All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy working environment and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility.
 </li>
 <li>
 All employees are also responsible for supporting and implementing the company&rsquo;s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply to their role/work function. Full details of these policies and procedures are available on SharePoint.
 
 
 </li>
 </ul>
 
 Key Activities
 
 
 
 <ul>
 <li>
 Provide a high level of customer service in the test centres at all times
 </li>
 <li>
 Ensure candidate needs are met with understanding and respect
 </li>
 <li>
 Maintain professional relationships with client representatives
 </li>
 <li>
 Ensure equipment is operational and test stations are free of extraneous materials
 </li>
 <li>
 Review transmission and error logs in locally operating software, to ensure proper functioning (including schedule download and results upload processes)
 </li>
 <li>
 Periodic download and review of examinations and test centre schedules
 </li>
 <li>
 Review test schedule and prepare for candidate(s), including those that may have special needs
 </li>
 <li>
 Sign candidates in (including verification of candidate identity) according to Pearson VUE and client sign-in procedures
 </li>
 <li>
 As required, explain the test process to candidates and deal with other queries
 </li>
 <li>
 Understand testing needs and procedures for each client
 </li>
 <li>
 Ensure the integrity and security of the tests are maintained and that they are supervised to the required standard
 </li>
 <li>
 Comply with all incident reporting and escalation procedures
 </li>
 <li>
 If applicable, print and provide post-test score reports to candidates
 </li>
 <li>
 If applicable, schedule appointments for possible call-in and/or walk-in candidates
 </li>
 <li>
 Communicate/work with Pearson VUE technical support staff to investigate and fix technical issues
 </li>
 <li>
 Maintain own competencies in all of the systems and procedures and request training as necessary
 </li>
 <li>
 Adhere to all Company policies and procedures as noted in the formal documentation; especially IT, HR and Security
 </li>
 <li>
 Undertake all accreditations and skills checks as required by the business
 </li>
 <li>
 Support and deliver any events and alternative test delivery processes as defined, both in permanent and temporary locations
 </li>
 <li>
 Ensure all hours are recorded and authorised within Company guidelines
 </li>
 <li>
 Comply with business needs on a day-to-day basis
 </li>
 <li>
 Assist and support with business initiatives to maximise centre profitability
 </li>
 <li>
 Perform other administrative tasks as required
 </li>
 <li>
 Perform daily test centre opening and closing procedures
 </li>
 <li>
 Help to ensure a clean, professional, quiet testing atmosphere in the centre
 </li>
 <li>
 Undertake reasonable additional duties to ensure the smooth running of the test centre
 
 
 </li>
 </ul>
 
 Essential Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 Experience in a customer-facing role
 </li>
 <li>
 Experience in coordinating and administering activities of a team
 </li>
 <li>
 Strong administration and reporting skills
 </li>
 <li>
 Able to function as a representative and professional contact point for internal and external stakeholders
 </li>
 <li>
 Exceptional customer service skills
 </li>
 <li>
 Strong communication skills both written and verbal, in both technical and functional areas
 </li>
 <li>
 Able to work independently as well as part of a team
 </li>
 <li>
 Must enjoy working with people, be comfortable in a quiet environment, have effective time management skills, and be able to work effectively under pressure
 </li>
 <li>
 Strong attention to detail and organisational skills are required
 </li>
 <li>
 Must be Pearson VUE certified for a Testing Administrator and pass a re-certification annually to ensure that skills are kept current and problem areas identified
 </li>
 <li>
 PC literate, comfortable with the use of a full range of Microsoft Office and Windows applications
 
 
 </li>
 </ul>
 
 Desirable Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 Experience in a testing environment.
 
 
 </li>
 </ul>
 
 Required Competencies
 
 
 
 <ul>
 <li>
 Minimum of 1 year customer service experience preferred.
 </li>
 <li>
 One year supervision experience in customer service preferred.
 </li>
 <li>
 High school diploma or equivalent is required. Bachelor's degree or equivalent business experience preferred.
 </li>
 <li>
 Team leading and training skills, and exposure to a testing environment are strongly preferred. *Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
 </li>
 <li>
 Must be flexible in work hours and days.
 </li>
 <li>
 Ability to complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress.
 </li>
 <li>
 Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
 </li>
 <li>
 Ability to operate a computer, fax, and telephone.
 </li>
 <li>
 Must be able to work in a quiet, focused environment and hear spoken words in soft voices.
 </li>
 <li>
 Ability to lift up to 20 lbs on occasion. Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room. Must have the ability to sit for long periods of time. Must be able to bend, stoop &amp; lift from a stooped position.
 </li>
 <li>
 Must be able to see small details at a distance. Ability to see names clearly on id cards and the computer screen.
 
 
 </li>
 </ul>
 
 Working Arrangements
 
 
 
 <ul>
 <li>
 You will be based in one of the Pearson VUE test centres
 </li>
 <li>
 Some local travel to other PPC&rsquo;s or temporary locations may be required
 </li>
 <li>
 A flexible approach to working is essential for this position as opening hours will vary according to the volume of tests booked.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
 
 
 Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
 
 
 If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
 
 
 
 Job:
 
 Test Center Operations
 
 
 
 Job Family:
 
 LEARNING
 
 &amp;
 
 CONTENT_DELIVERY
 
 
 
 Organization:
 
 Assessment &amp; Qualifications
 
 
 
 Schedule:
 
 FULL_TIME
 
 
 
 Workplace Type:
 
 On-site
 
 
 
 Req ID:
 
 21351
</div>

Test Center Manager - Lahore, Pakistan

Diversicare Healthcare Services

<div>Overview:
<div>
Lead with Pride as a Nursing Home Administrator at Diversicare!</div><div> 
Join Diversicare and take the lead in shaping a culture of excellence in patient care, satisfaction, and financial success. As the Nursing Home Administrator, you'll have the opportunity to drive the success of our center while ensuring the highest quality of care for our patients and residents.</div><div> 
Why Lead at Diversicare:</div><ul><li>
Center Leadership: Take the helm as the Nursing Home Administrator, entrusted with the comprehensive oversight of our center's operations.</li><li>
Ownership and Pride: We take immense pride in our culture, patient care, satisfaction, and financial results. You'll have the opportunity to take ownership of these critical aspects and lead your team to excellence.</li><li>
Comprehensive Benefits: Enjoy a competitive benefits package, including competitive salary, medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, and more.</li><li>
Industry Relationships: Develop key industry relationships and lead community outreach efforts to make a positive impact on our center.</li><li>
5 Star Rating: Spearhead innovative strategies to propel our center towards a coveted 5-star rating, showcasing your visionary leadership and dedication to excellence.</li></ul><div>
#ND123</div>
Responsibilities:
<div>
Your Responsibilities as the Licensed Nursing Home Administrator:</div><ul><li>
Ensure the patient and resident is at the center of every decision</li><li>
Ensure compliance with State and Federal Regulations</li><li>
Ensure all elements of the Diversicare culture are embedded in the daily operations of
 
the center</li><li>
Ensure effective stewardship is in place to meet budgetary commitments</li><li>
Develop an effective business plan designed to meet community and marketplace
 
needs</li><li>
Ensure that quality care and services is provided to all patients, residents and that it
 
meets the satisfaction of the patient, resident, family, physicians and other partners</li></ul> 
<div></div>
Qualifications:
<ul><li>Current Nursing Home Administrator License</li><li>
Experience in the Post-Acute Care setting</li><li>
Demonstrated ability to manage team performance in a fast-paced environment</li><li>
Proven ability to utilize strong cognitive skills, including problem analysis, decision
 
making, and financial analysis.</li><li>
Must be able to work flexible hours based on the needs of the center.</li></ul><div>
(EOE)</div></div>

Licensed Nursing Home Administrator

ريناد المجد

Job SummaryWe are seeking a highly skilled and experienced System Administrator to join our dynamic IT team. The ideal candidate will have over 5 years of hands-on experience in managing and maintaining a mixed Windows and Linux server environment, both on-premises and in the cloud. You will be responsible for ensuring the stability, integrity, and efficient operation of our information systems that support core organizational functions. This is a critical role that encompasses everything from daily administration and patch management to implementing high availability and disaster recovery solutions.Key Responsibilities<ul><li>Server Administration &amp; Management:</li><li>Administer and support Microsoft Windows Server environments, including Active Directory (AD), DNS, DHCP, and Group Policy Objects (GPO).</li><li>Perform basic administration and maintenance of Linux servers.</li><li>Manage and maintain MS Exchange Server for corporate communication.</li><li>Implement and manage virtualization infrastructure.</li><li>Cloud &amp; Infrastructure:</li><li>Deploy, manage, and monitor resources within the Microsoft Azure cloud platform.</li><li>Support a hybrid infrastructure, ensuring seamless integration between on-premises and cloud services.</li><li>Systems Monitoring &amp; Performance:</li><li>Utilize monitoring solutions such as SCOM (System Center Operations Manager) and OpManager to ensure system health, performance, and availability.</li><li>Proactively identify and resolve system issues to minimize downtime.</li><li>Security &amp; Patch Management:</li><li>Manage enterprise-wide patch management using SCCM (System Center Configuration Manager).</li><li>Ensure all systems are compliant with the latest security patches and updates.</li><li>Enforce security policies through AD and GPO.</li><li>Business Continuity:</li><li>Develop, implement, and test Disaster Recovery (DR) and High Availability (HA) strategies to ensure business continuity.</li><li>Manage backups and recovery procedures.</li><li>Support &amp; Collaboration:</li><li>Provide escalated Level 2/3 support for complex technical issues.</li><li>Create and maintain comprehensive documentation for system configurations, procedures, and services.</li><li>Collaborate with other IT team members on projects and initiatives.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: 5+ years of professional experience as a Systems Administrator in a multi-server environment.</li><li>Windows Server: Expert knowledge in installing, configuring, and troubleshooting Windows Server OS. Deep understanding of core services like Active Directory, DNS, DHCP, and Group Policy.</li><li>Linux Server: Solid foundational knowledge and hands-on experience with Linux server administration.</li><li>Virtualization: Proven experience with virtualization technologies (e.g., VMware vSphere, Hyper-V).</li><li>Cloud Platform: Hands-on experience with the Microsoft Azure cloud platform.</li><li>Patch Management: Proficiency in using SCCM for software deployment, patch management, and endpoint control.</li><li>Monitoring Tools: Experience with server monitoring tools such as SCOM, OpManager, or similar.</li><li>Email Systems: Strong experience in MS Exchange Server administration.</li><li>DR &amp; HA: Practical knowledge of designing and supporting Disaster Recovery and High Availability solutions.</li><li>Problem-Solving: Excellent analytical and problem-solving skills with the ability to work under pressure.</li></ul>Preferred Qualifications<ul><li>Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VMware VCP, CompTIA Linux+).</li><li>Experience with PowerShell or other scripting languages for automation.</li><li>Knowledge of network fundamentals (TCP/IP, VLANs, routing, firewalls).</li></ul>What We Offer<ul><li>A competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive work environment.</li></ul>Job Type: Full-timePay: From &#65020;100.00 per monthAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your notice period in days ?</li><li>Where do you live ?</li><li>What is your salary expectation ?</li><li>Are you Saudi Arabian ?</li></ul>Experience:<ul><li>system admin : 5 years (Preferred)</li></ul>

System Admin

Job SummaryWe are seeking a highly skilled and experienced IT Systems Administrator to join our dynamic IT team. The ideal candidate will have over 5 years of hands-on experience in managing and maintaining a mixed Windows and Linux server environment, both on-premises and in the cloud. You will be responsible for ensuring the stability, integrity, and efficient operation of our information systems that support core organizational functions. This is a critical role that encompasses everything from daily administration and patch management to implementing high availability and disaster recovery solutions.Key Responsibilities<ul><li>Server Administration &amp; Management:</li><li>Administer and support Microsoft Windows Server environments, including Active Directory (AD), DNS, DHCP, and Group Policy Objects (GPO).</li><li>Perform basic administration and maintenance of Linux servers.</li><li>Manage and maintain MS Exchange Server for corporate communication.</li><li>Implement and manage virtualization infrastructure.</li><li>Cloud &amp; Infrastructure:</li><li>Deploy, manage, and monitor resources within the Microsoft Azure cloud platform.</li><li>Support a hybrid infrastructure, ensuring seamless integration between on-premises and cloud services.</li><li>Systems Monitoring &amp; Performance:</li><li>Utilize monitoring solutions such as SCOM (System Center Operations Manager) and OpManager to ensure system health, performance, and availability.</li><li>Proactively identify and resolve system issues to minimize downtime.</li><li>Security &amp; Patch Management:</li><li>Manage enterprise-wide patch management using SCCM (System Center Configuration Manager).</li><li>Ensure all systems are compliant with the latest security patches and updates.</li><li>Enforce security policies through AD and GPO.</li><li>Business Continuity:</li><li>Develop, implement, and test Disaster Recovery (DR) and High Availability (HA) strategies to ensure business continuity.</li><li>Manage backups and recovery procedures.</li><li>Support &amp; Collaboration:</li><li>Provide escalated Level 2/3 support for complex technical issues.</li><li>Create and maintain comprehensive documentation for system configurations, procedures, and services.</li><li>Collaborate with other IT team members on projects and initiatives.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: 5+ years of professional experience as a Systems Administrator in a multi-server environment.</li><li>Windows Server: Expert knowledge in installing, configuring, and troubleshooting Windows Server OS. Deep understanding of core services like Active Directory, DNS, DHCP, and Group Policy.</li><li>Linux Server: Solid foundational knowledge and hands-on experience with Linux server administration.</li><li>Virtualization: Proven experience with virtualization technologies (e.g., VMware vSphere, Hyper-V).</li><li>Cloud Platform: Hands-on experience with the Microsoft Azure cloud platform.</li><li>Patch Management: Proficiency in using SCCM for software deployment, patch management, and endpoint control.</li><li>Monitoring Tools: Experience with server monitoring tools such as SCOM, OpManager, or similar.</li><li>Email Systems: Strong experience in MS Exchange Server administration.</li><li>DR &amp; HA: Practical knowledge of designing and supporting Disaster Recovery and High Availability solutions.</li><li>Problem-Solving: Excellent analytical and problem-solving skills with the ability to work under pressure.</li></ul>Preferred Qualifications<ul><li>Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VMware VCP, CompTIA Linux+).</li><li>Experience with PowerShell or other scripting languages for automation.</li><li>Knowledge of network fundamentals (TCP/IP, VLANs, routing, firewalls).</li></ul>What We Offer<ul><li>A competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive work environment.</li></ul>Job Type: Full-timePay: From &#65020;100.00 per monthAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your notice period in days ?</li><li>Where do you live ?</li><li>What is your salary expectation ?</li><li>Are you Saudi Arabian ?</li></ul>Experience:<ul><li>system admin : 5 years (Preferred)</li></ul>

IT System Admin

Downtown Women's Center

Overview The Donor Operations Manager is a detail-oriented, data-driven, and solutions-focused professional who brings both enthusiasm and strategic thinking to the role. This position oversees the operational functions of the Individual Giving team, with a focus on streamlining processes, optimizing workflows, and ensuring the efficient and effective delivery of projects at the Downtown Women's Center. Reporting to the Director of Individual Giving, the Manager plays a key role in cultivating and stewarding donor relationships, supporting the Director of Individual Giving in the development of fundraising appeals and donor communications, and ensuring that donor information and fundraising activities are accurately tracked. Successful candidates are comfortable working with donor management systems, engaging in regular communication with donors, and crafting compelling messages and campaigns to attract, retain, and upgrade donors. The Manager will supervise the Donor Database Administrator. Responsibilities Administrative <ul> <li>Implement data entry standards and processes in coordination with the Finance Team, Development Team, and Donor Database Administrator.</li> <li>Prepare regular reports on donor engagement and other fundraising activities for the Development Committee, Board of Directors, Director of Individual Giving, and Chief Development Officer.</li> <li>Track and monitor KPI's in partnership with the Director of Individual Giving and Chief Development Officer.</li> <li>Track donor interactions and follow-up tasks in CRM database.</li> <li>Build and update donor profiles.</li> <li>Serve as lead administrator for all fundraising technology, including Bloomerang (CRM) and GiveButter (payment processor).</li> </ul> Donor Stewardship and Cultivation <ul> <li>Ensure that all gifts are acknowledged in a timely manner in compliance with charitable giving regulations.</li> <li>Manage donor stewardship process from start to finish, ensuring donors receive timely and relevant communications in appreciation of their gifts.</li> <li>Collaborate with other members of the development team to plan events, communications, and activities to thank and acknowledge donors, volunteers, and other partners.</li> <li>Draft copy for thank you letters, social media and email, and other donor stewardship materials.</li> <li>Host tours of the Downtown Women's Center to deepen engagement with new and existing donors.</li> </ul> Annual Fund (Direct Mail, Monthly Giving, Digital Campaigns) <ul> <li>Support the Individual Giving Director in executing a strategic vision and plan for attracting new donors and retaining and upgrading existing donors.</li> <li>Collaborate with the Communications Team to develop a calendar and strategy for creating data-driven, targeted direct mail and digital campaigns.</li> <li>Develop and launch a strategy to grow DWC's monthly giving program.</li> <li>Develop and maintain prospect and outreach lists for targeted fundraising strategies.</li> </ul> Supervise the Donor Database Administrator <ul> <li>Delegate tasks, monitor workloads, and support team members in their professional development and growth.</li> </ul> Serve as a key leader on the development team by engaging in thought partnership and problem solving with the Director of Institutional Giving and Chief Development Officer. Other Duties <ul> <li>Other duties as assigned.</li> </ul> Qualifications <ul> <li>Bachelor's degree or equivalent work experience preferred.</li> <li>Minimum of 3 years experience needed in fundraising, marketing, or communications. Minimum of 1 year experience supervising staff.</li> <li>Detail-oriented, highly organized self-starter able to work independently, set and meet goals and deadlines</li> <li>Proficient in MS Office Suite, particularly Excel</li> <li>Experience working in a CRM; experience managing a database preferred</li> <li>Strong quantitative skills; experience analyzing data preferred</li> <li>Understanding of donor relations and nonprofit fundraising principles and practices</li> <li>Experience managing donor relationships, a plus</li> <li>Good at following systems and procedures, while also refining them to create a more efficient process</li> <li>Strong multitasking and problem-solving skills; ability to maintain composure in a fast-paced environment.</li> <li>Demonstrated record as a successful team player, including the ability to develop and maintain a goal-oriented, positive attitude and good sense of humor</li> <li>Compassion and understanding of the Center's unique approach to service provision</li> <li>Strong work ethic.</li> <li>Professional attitude; team- and service-oriented, friendly, and positive.</li> <li>Cultural humility.</li> <li>Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC.</li> <li>Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.</li> </ul> Compensation Pay Range $80,000-$85,000/year Work Authorization Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B. Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization's effectiveness, and allow us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are. Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Acknowledgement Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<img src="https://www.jobg8.com/Tracking.aspx?%2fU1YYyTTTkaq6EU9AZmROp3J%2fVHs8nmRr" width="0" height="0" />

Manager - Donor Operations

ITX-Solution

Job SummaryWe are hiring an experienced and certified IT Technician to manage servers, networks, and cloud systems.No degree required &ndash; but you must have professional certifications and real hands-on experience in managing Microsoft, networking, or security environments.Main Responsibilities<ul><li>Daily management of Windows Server, Active Directory, DNS, DHCP, GPOs.</li><li>Maintain Azure Cloud / Microsoft 365 accounts / Intune devices.</li><li>Configure and monitor Routers, Switches, Firewalls (Cisco, Mikrotik, Fortinet).</li><li>Manage VMware / Hyper-V virtual machines and backup systems.</li><li>Automate simple admin tasks with PowerShell or Bash.</li><li>Monitor servers and networks using Grafana, Zabbix, or PRTG.</li><li>Ensure data protection and endpoint security.</li><li>Support 2nd &amp; 3rd Level user and infrastructure issues.</li></ul>Required &amp; Preferred Certifications(You should have at least 4&ndash;5 of these certificates; more is better.)Microsoft<ul><li>AZ-104 &ndash; Azure Administrator Associate</li><li>AZ-800 / AZ-801 &ndash; Windows Server Hybrid Administrator</li><li>MD-102 &ndash; Modern Desktop Administrator</li><li>SC-300 &ndash; Identity &amp; Access Administrator</li><li>SC-100 &ndash; Cybersecurity Architect Expert</li><li>MS-900 &ndash; Microsoft 365 Fundamentals</li></ul>Network &amp; Infrastructure<ul><li>Cisco CCNA (Network Associate)</li><li>CompTIA Network+</li><li>CompTIA Security+</li><li>VMware VCP-DCV (Data Center Virtualization)</li><li>Fortinet NSE 4 (Firewall Administrator)</li><li>Mikrotik MTCNA (Network Associate)</li><li>Juniper JNCIA-Junos</li><li>AWS SysOps Administrator &ndash; Associate</li><li>Red Hat RHCSA (Linux Admin)</li><li>ITIL 4 Foundation (Service Management)</li><li>CEH &ndash; Certified Ethical Hacker (optional plus)</li></ul>Skills &amp; Experience<ul><li>Minimum 3&ndash;5 years practical experience in IT Support, Network, or System Administration.</li><li>Good understanding of Windows, Network Devices, Cloud Basics, and Security Tools.</li><li>Can communicate in English and Urdu (basic English fine).</li><li>Able to work independently and solve technical issues quickly.</li></ul>We Offer<ul><li>Salary: PKR 100,000 / month (depends on certifications &amp; experience).</li><li>Stable job with international projects and modern tools.</li><li>Paid exam renewals for Microsoft / Cisco / VMware.</li><li>Future promotion path: Infrastructure Engineer &rarr; Team Lead.</li><li>Friendly work environment, Karachi-based.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Senior Network & Systems Technician (Certified Candidates Only)

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