ticket dispatcher

AMERICAN AMBULANCE

<div>Position Summary: The primary job responsibilities of the Call takers are to receive telephone calls requesting medical assistance and/or transportation from residences, public service agencies and/or medical facilities. They handle all incoming calls (receives and prioritizes) in a swift and proper manner through the use of Communications Center systems while determining the appropriate initial level of service. In addition, a call taker will make phone calls to update, add to, inform and facilitate American Ambulance customers. 


Essential Functions:

The Dispatcher may be assigned one or more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls.</li>
<li>Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Efficiently communicate incoming information accordingly in a timely manner.</li>
<li>Demonstrates the ability to make accurate moment to moment decision making in regard to priority and communications.</li>
<li>Effectively triages all in-coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Maintains professional telecommunication contact with field units and other agencies comprising emergency service network to communicate activities of personnel, enlist services of other protective agencies, or provide alternative directions to on scene personnel; demonstrates ability to effectively use paging system, Nextel&rsquo;s, cell phones and land lines, and all portable or mounted radios; troubleshoots problems mechanical / equipment problems and contacts lead dispatcher, communication supervisor, and communication manager as appropriate.</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Data verification as directed by the Operations Supervisor</li>
<li>Obtain and relay phone messages for Company Administrative personnel</li>
<li>Identify potential issues as they relate to daily call volume.</li>
<li>Understand payor matrix and it&rsquo;s relation to covered services and level of services.</li></ul> 


Additional Duties:

The Call taker may be assigned one of more additional duties. These duties include, but are not limited to, the following:
<ul>
<li>Attends all communication meetings.</li>
<li>Constantly maintain a positive, professional, and courteous demeanor towards all American Ambulance customers, patients, and personnel.</li>
<li>Assist with providing information for investigations of incidents as required.</li>
<li>Perform other job related duties as assigned by Communications Supervisor or Communications Manager.</li></ul> 


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups.</li>
<li>Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge of the Central Florida area and the outlining counties (Osceola &amp; Polk) preferred.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li>
</ul>
Experience preferred but not required. 


Education Requirements:
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li>
</ul>
Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Equipment Operated:

The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator.

Frequently: Printer, telephone, clock.

Constantly: Computer 


Environmental Conditions:

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.

The noise level in the work environment is moderate to loud. 


The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. American Ambulance reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice. 


American Ambulance Central Florida is a Federal Contractor.

American Ambulance Central Florida encourages disabled and non-disabled veterans to apply.</div>

Call Taker / Dispatcher

Approved Site Services

5/5/2026 1:28 PMNight Shift Dispatcher (Oilfield / Trucking) Schedule: Monday &ndash; Thursday | 6:00 PM &ndash; 6:30 AM Pay: $18/hr + Bonuses | Weekly Pay | OT After 40What You&rsquo;ll Be Doing<ul><li>Dispatch trucks and keep them moving all night</li><li>Work directly with customers to schedule trucks for their jobs</li><li>Stay on top of what&rsquo;s going on &mdash; who&rsquo;s loaded, who&rsquo;s waiting, what&rsquo;s next</li><li>Talk with drivers and give clear instructions</li><li>Adjust on the fly when things change (because they always do)</li><li>Keep notes so the next shift knows exactly what&rsquo;s going on</li></ul>What We Need From You<ul><li>You can handle a fast-paced environment without getting overwhelmed</li><li>You know how to talk to people &mdash; drivers and customers alike</li><li>You&rsquo;re organized and can manage your time</li><li>You can multitask and think ahead</li><li>Basic computer skills (Excel, scheduling, etc.)</li><li>Oilfield or trucking experience is a big plus</li></ul>Pay &amp; Extras<ul><li>$18/hour starting</li><li>Overtime after 40 hours</li><li>Paid weekly</li><li>Bonus opportunities for performance</li></ul>Bottom Line We&rsquo;re looking for someone dependable who can keep trucks moving, keep customers happy, and handle the pressure of a night shift operation. If you can stay organized, communicate well, and get the job done &mdash; you&rsquo;ll do well here.Job Types: Full-time, Part-timePay: $18.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Nighttime Dispatcher

United Data Technologies

<div><h2 class="jobSectionHeader">UDT is a national technology solutions provider that modernizes, connects, secures, and manages technology environments for commercial enterprises, state and local governments, and educational institutions. The trusted advisor to many of the nation&rsquo;s top K-12 school districts and corporate leaders across a spectrum of industries including hospitality, health care, financial services and more &ndash; UDT offers one of the most robust suite of customizable, end-to-end technology solutions in the industry. With a portfolio that spans IT managed services, endpoint lifecycle solutions, cybersecurity, networking, computing, cloud, connectivity, and voice services, UDT helps clients align technology with their most important business priorities &ndash; empowering insight-driven IT strategies that accelerate innovation, streamline costs, and reduce risk. Founded in 1995 and headquartered in Miramar, Florida, UDT has more than 400 professionals nationwide and growing operational facilities in Florida, Tennessee, Texas, and South Carolina. For more information, visit udtonline.com.</h2> 
This position is located in Miramar, FL.<h2 class="jobSectionHeader">
Intern - Service Desk Dispatcher</h2> 
The Service Desk Dispatcher will serve as the first point of contact for UDT Customers. This position is highly impactful to the success of each engagement with individual customers and the timely resolution of their needs. Using high levels of customer service, be inquisitive to ask customers questions to accurately identify and document their needs in a ticketing system. Then assigning ticket classifications before routing tickets to appropriate engineers throughout the MSP organization. You will follow SOPs and partner with departmental peers, MSP Leaders, or SDMs to resolve escalations timely and efficiently through your team. By being energetic and self-driven, you understand the customer and their use cases and work to be a trusted partner providing high levels of customer service.
Responsibilities<ul><li>
Be consitently available to receive inbound calls, e-mails, chats, and web tickets from external and internal customers throughout the day.</li><li>
Manage a queue of tickets ensuring they are up to date regularly and seek to provide timely resolution to each ticket, not letting it age.</li><li>
Follow Standard Operating Procedures (SOPs) to properly classify tickets and follow customer expectations. Utilize the tools available to provide timely and permanent resolutions.</li><li>
Ask open ended questions to obtain details from each interaction to accurately document the customers need in the ConnectWise ticketing system.</li><li>
Respond to customers timely and with pre-drafted correspondance to prevent customer dissatisfaction.</li><li>
Identify technician schedules and route tickets to onstaff Service Technicians or NOC Engineers.</li><li>
Proactively provide outbound communication to customers to ensure timely updates to keep them informed of ticket progress.</li><li>
Accurately record time and expenses in the ConnetWise System</li><li>
Review SOPs regularly and proactively stay informed of changes to provide high levels of customer service.</li><li>
Attend team meetings and 1 on 1&rsquo;s to learn about new activities and to ensure process changes are understood and put into place for the next interaction.</li><li>
Identify priority issues and accurately escalate urgent matters to the proper team members.</li><li>
Adhere to strong schedule adherence by logging in and out of a phone system. Utilize codes for various activities to provide insight into productivity.</li><li>
Other Duties as assigned</li></ul>
Qualifications &amp; Experience 
<ul><li>
1 year of experience with working on a computer and operating systems.</li><li>
1 year of experience working in a call center, MSP, or technical support center 
</li><li>
1 year of experience working in a ticket system. ConnectWise preferred. 
</li><li>
2 years of experience working directly with the public in a customer service capacity</li></ul> 
Experience with general Helpdesk/Service Desk tools is a plus:<ul><li>
Remote Access applications</li><li>
RMM solutions</li><li>
Proven ability to multi-task and adapt to changes quickly. Self-motivated with the ability to work in a fast-moving environment.</li><li>
Experience with Microsoft O365 and other backend technologies supporting end users is required</li><li>
Demonstrated ability to manage various technical issues</li><li>
Experience with problem-solving and troubleshooting</li><li>
Customer focused, by being passionate about collaboration and building strong relationships, both with customers and internal teams.</li><li>
Strong communication skills and technical aptitude to enhance customer engagements.</li><li>
Excellent organizational, analytical, and decision-making skills.</li></ul>
Education 
<ul><li>
A high school diploma is required 
</li><li>
Relevant certifications such as Microsoft, Network +, A+ 
</li><li>
Any other certifications or professional development units (PDUs) are a plus.</li></ul> 
Working Conditions<ul><li>
Primarily in the Miramar Corporate office, but some remote working options are available</li><li>
Required to be in the office at least 3 days per week</li><li>
Office setting with sitting for extended periods of time.</li></ul> 
Ability to lift 25lbs
Ability to work collaboratively with cross-functional teams
What UDT offers you
Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status</div>

Intern

South Coast Construction Services, Inc.

<div>
 
 
 Company Description
 
 
 
 South Coast Construction Services, Inc. is a general contracting construction management firm specializing in delivering commercial, institutional, and healthcare interior spaces. The company has built comprehensive internal resources to address the unique needs of interior projects, including project management, supervision, estimating, purchasing, work order control, pricing, and scheduling. With a commitment to excellence, South Coast focuses on providing top-tier management and execution for every interior project. By prioritizing efficiency and precision, South Coast delivers exceptional results to its clients.
 
 
 
 
 
 
 Role Description
 
 
 
 The Work Order Dispatcher - JPM is a full-time, on-site role based in Houston, TX. The role involves coordinating and dispatching work orders to the appropriate teams, ensuring schedules are maintained, and providing outstanding customer service. This position requires frequent communication with clients and internal staff to address inquiries, resolve issues, and ensure client satisfaction. The dispatcher will also manage documentation, billing and ensure timely follow-up on all work orders.
 
 
 
 
 
 
 Schedule
 
 
 <ul>
 <li>
 6:00 AM to 3:00 PM - Monday through Friday.
 </li>
 <li>
 Some weekend coordination will be required.
 </li>
 </ul>
 
 
 
 
 
 Travel
 
 
 <ul>
 <li>
 Position may include some travel around the Greater Houston area but will be based at our office located at 3235 Fuqua Street, Houston, TX 77047.
 </li>
 </ul>
 
 
 
 
 
 Duties
 
 
 <ul>
 <li>
 Collect previous day dispatches and evaluate current work ticket status.
 </li>
 <li>
 Assess and validate new work orders for distribution.
 </li>
 <li>
 Coordinate daily dispatch operations, including technician routing, job assignment and schedule adjustments.
 </li>
 <li>
 Keep clients up to date with schedule adjustments, lead times and completions.
 </li>
 <li>
 Maintain accuracy of all job details, including reschedules, arrival windows, notes and follow-ups.
 </li>
 <li>
 Order and procure material from suppliers and specialty vendors.
 </li>
 <li>
 Coordinate outside resource material pick-up and deliveries utilizing Warehouse staff, equipment &amp; trucks.
 </li>
 <li>
 Manage and keep track of technician's time or projects for weekly reporting.
 </li>
 <li>
 Capture technicians' hours, material &amp; job cost to bill accordingly.
 </li>
 <li>
 Provide Warehouse inventory distribution and accounting.
 </li>
 <li>
 Provide assistance and support for emergency repairs.
 </li>
 <li>
 Oversee Warehouse fleet services.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bilingual is a plus.
 </li>
 <li>
 General understanding of construction materials and procedures.
 </li>
 <li>
 Ability to order and procure materials from suppliers.
 </li>
 <li>
 Must be organized due to high volume of on going jobs.
 </li>
 <li>
 Strong communication skills and professional Phone Etiquette with clients and employees.
 </li>
 <li>
 Must be able to communicate clearly with field technicians via phone, text &amp; email.
 </li>
 <li>
 Commitment to delivering excellent Customer Service and fostering Customer Satisfaction.
 </li>
 <li>
 Ability to work efficiently in a fast-paced environment with attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Word, Excel and Outlook.
 </li>
 <li>
 Experience in scheduling and coordinating team tasks is a plus.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Health Insurance
 </li>
 <li>
 Dental Insurance
 </li>
 <li>
 Vision Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Profit Sharing
 </li>
 </ul>
</div>

Work Order Dispatcher - JPM

CoreTech

DispatcherDepartment: Service and SupportReports To: Service Desk SupervisorSchedule: Full-time, Monday through Friday, standard business hoursLocation: Remote-friendly. Home or CoreTech office location.ABOUT CORETECHCoreTech is a managed IT and cybersecurity provider serving organizations across South Central Kentucky and Northern Tennessee. For more than 20 years, we have helped businesses build secure, reliable, and well-planned technology environments.Our approach goes beyond fixing issues. We align technology with business outcomes, delivering predictable IT, strong cybersecurity, and a high-touch client experience.POSITION SUMMARYThe Service Coordinator orchestrates the flow of service requests to ensure an exceptional client experience and efficient use of technical resources.This role serves as the central hub between clients and the service team, managing ticket intake, prioritization, scheduling, and communication. Success in this position requires strong communication, attention to detail, and the ability to operate in a fast-paced, high-accountability environment.The Service Coordinator plays a critical role in ensuring service level agreements (SLAs) are met, engineers are utilized effectively, and clients are consistently informed and confident in CoreTech's service delivery.POSITION RESPONSIBILITIES▪ Serve as the primary point of contact for incoming service requests, delivering a professional and responsive client experience▪ Own the intake, triage, and prioritization of service tickets across phone, email, and client portal▪ Schedule and coordinate internal and field technical resources based on urgency, skillset, location, and SLA requirements▪ Continuously monitor ticket queues and engineer schedules to ensure efficient resource utilization and timely response▪ Proactively communicate with clients regarding ticket status, scheduling updates, delays, and resolution progress▪ Ensure all service requests are properly documented, categorized, and routed within the PSA system (ConnectWise)▪ Identify and escalate tickets at risk of missing SLAs or requiring additional technical or managerial attention▪ Work closely with the service team to remove bottlenecks and maintain momentum on active tickets▪ Assist in maintaining accurate scheduling, time entry accountability, and ticket hygiene across the service team▪ Leverage automation and standard processes to improve dispatch efficiency and reduce manual effort▪ Provide visibility to the Service Manager on ticket flow, resource utilization, and service delivery challenges▪ Identify new client inquiries or potential opportunities and route them appropriately to the sales teamKNOWLEDGE, SKILLS, AND ABILITIES▪ Strong communication skills with the ability to manage client interactions across phone, email, and chat▪ High attention to detail with accurate documentation and ticket handling▪ Excellent time management and organizational skills in a fast-paced environment▪ Ability to think critically and make real-time decisions on prioritization and scheduling▪ Strong sense of ownership and accountability over client experience and service outcomes▪ Ability to remain calm and professional during high-pressure or escalated situations▪ Technical awareness sufficient to understand and route IT-related issues appropriately▪ Collaborative mindset with the ability to work effectively with engineers, leadership, and salesEXPERIENCE AND QUALIFICATIONS▪ Previous experience in a client service, service desk, dispatch, or coordination role preferred▪ Experience working within a managed services provider (MSP) or IT services environment is a strong plus▪ Familiarity with PSA tools such as ConnectWise, Autotask, or similar platforms preferred▪ Strong professional communication skills and phone presence▪ Comfortable working in a remote or hybrid environment with a high level of accountability▪ Basic understanding of IT concepts, business systems, and terminology▪ Ability to work at a computer for extended periods and a reliable high-speed internet connection if working remotelyACCOUNTABILITY AND KEY METRICSPerformance in this role is measured across the following six areas:Client Experience<ul><li>CSAT score at or above company target</li><li>Proactive communication documented in tickets</li><li>Minimal complaints related to communication or scheduling</li></ul>SLA and Response<ul><li>Tickets triaged and assigned within defined response targets</li><li>Minimal SLA breaches due to dispatch delays</li><li>Proactive escalation of at-risk tickets</li></ul>Resource Utilization<ul><li>Engineering schedules optimized to maintain target utilization</li><li>Effective alignment of technician skillsets to ticket requirements</li><li>Minimal scheduling gaps during business hours</li></ul>Ticket Quality<ul><li>Accurate categorization and routing on first touch</li><li>Low reassignment rate between engineers</li><li>Strong ticket hygiene and documentation standards</li></ul>Team Collaboration<ul><li>Positive feedback from engineers and service leadership</li><li>Active participation in resolving scheduling conflicts and workflow issues</li></ul>Sales Awareness<ul><li>Identification and routing of new client inquiries</li><li>Awareness of potential project or service opportunities within tickets</li></ul>CORETECH CORE VALUESDo the Right ThingWe operate with integrity, take ownership, and act in the best interest of our clients and team.Respect the Person, Own the OutcomeWe treat people with professionalism while taking full accountability for results.Communicate Clearly and HonestlyWe communicate early, often, and transparently to avoid surprises.Be DependableWe follow through on commitments and deliver consistent, reliable results.COMPENSATION AND BENEFITSPay range: $19&ndash;$26 per hour. Starting compensation is based on experience, PSA proficiency, and demonstrated client-service skills, with room to grow as you take on greater ownership of dispatch operations and client outcomes.We offer a competitive benefits package including health, dental, and vision insurance, paid time off, and a 401(k) with company match.OPPORTUNITY AT CORETECHThis role is a critical part of our service delivery engine. High performers in this position have opportunities to grow into service leadership, operations coordination, or other roles within the organization as CoreTech continues to scale.EQUAL OPPORTUNITY EMPLOYER<ul><li>CoreTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.</li></ul>Pay: $19.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Bowling Green, KY 42104 (Required)</li></ul>Work Location: In person

Dispatcher

ABM Industries Inc.

<div>Pay: $17.75 per hour. 
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Employee Benefits | Front Line Team Members

The Wheelchair Passenger Services Dispatcher / Coordinator at Nashville International Airport (BNA) is responsible for coordinating and assigning wheelchair service agents to ensure safe, timely, and professional assistance to passengers requiring mobility support. This position plays a critical role in supporting airline partners at BNA while upholding ABM&rsquo;s standards for safety, service excellence, and operational efficiency.

The Dispatcher/Coordinator ensures compliance with ADA requirements, airline service agreements, and airport operational procedures while supporting the high passenger volume and dynamic environment at BNA.
Operational Dispatch &amp; Coordination (BNA-Specific Environment)<ul><li>Receive and prioritize wheelchair service requests from multiple airline partners operating at BNA.</li><li>Monitor flight schedules, gate assignments, delays, diversions, and irregular operations (IROPs) within BNA terminals.</li><li>Assign wheelchair agents strategically across concourses to maintain efficient coverage and minimize passenger wait times.</li><li>Adjust staffing coverage during peak travel periods, special events, weather disruptions, and holiday travel.</li><li>Track service completion times to ensure compliance with airline service level expectations.</li></ul>
Airline &amp; Airport Communication<ul><li>Serve as ABM&rsquo;s primary coordination contact for airline gate agents, ticket counter staff, and BNA operations personnel.</li><li>Provide real-time updates on service status and staffing coverage.</li><li>Escalate operational challenges, passenger concerns, or safety issues to ABM leadership promptly.</li><li>Maintain professional working relationships with airline station managers and airport stakeholders.</li></ul>
Safety &amp; Compliance<ul><li>Ensure all wheelchair services are delivered in compliance with ADA standards and ABM safety policies.</li><li>Promote safe passenger handling techniques and proper equipment use.</li><li>Monitor adherence to airport security and badging requirements.</li><li>Report incidents, service irregularities, or safety concerns according to ABM and BNA protocols.</li></ul>
Team Support &amp; Workforce Coordination<ul><li>Support supervisors with shift coverage planning and attendance tracking.</li><li>Coordinate agent assignments across BNA concourses to maintain balanced workload distribution.</li><li>Assist with onboarding and training of new dispatch personnel as needed.</li><li>Reinforce ABM&rsquo;s culture of accountability, professionalism, and customer focus.</li></ul>
Administrative &amp; Reporting<ul><li>Maintain daily dispatch logs and performance tracking records.</li><li>Document service delays, complaints, and operational challenges.</li><li>Assist management in preparing reports related to staffing levels and service metrics.</li><li>Perform other duties as assigned.</li></ul><ul><li>High school diploma or GED required.</li><li>Prior experience in airport operations, aviation services, logistics coordination, or customer service preferred.</li><li>Knowledge of Nashville International Airport (BNA) terminal layout and concourse operations preferred.</li><li>Strong organizational and multitasking abilities in a fast-paced environment.</li><li>Proficient in basic computer systems and dispatch software.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work flexible schedules, including early mornings, evenings, weekends, and holidays.</li></ul><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Airport Passenger Services Dispatcher

Software House

WE ARE HIRING: DISPATCHERAAA Digitals | Main Gulberg, LahoreAAA Digitals is a fast-growing digital services &amp; logistics company. Join our team and help keep our fleet running like clockwork!Position: DispatcherSalary: Up to PKR 100,000 / month + Performance BonusesShifts:- Dispatcher: 5 PM &ndash; 2 AM- Sales: 6 PM &ndash; 3 AMLocation: Main Gulberg, LahoreExperience: 6 months &ndash; 1 yearKey Responsibilities:Dispatch &amp; SchedulingLive Fleet TrackingDocumentation &amp; ReportingProblem Solving &amp; CoordinationEnsure Compliance with SOPsRequirements:- 6 months &ndash; 1 yr as dispatcher, fleet coordinator, or call center agent- Intermediate / Bachelor&rsquo;s preferred- Strong Urdu &amp; English communication- MS Excel, Google Sheets, CRM tools- Can multitask &amp; stay calm under pressureTo Apply:Send your CV to aqsaqaiser860@gmail.comPay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

dispatcher

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