ticket scheduler

RATP Dev

<div><h4 class="jobSectionHeader"><b>Our Schedulers are critical to the success of our operations, serving as the vital link between Dispatch and our Bus Operators. Their ability to effectively organize, prioritize, and manage multiple tasks within strict timeframes is essential to maintaining on-time service and reliable delivery.</b></h4><p><b><br>
Requirements for a Scheduler:</b></p><p></p><ul><li>
Two (2) years of transit experience with fluency in Microsoft Office.</li><li>
Knowledge of research methods to include bus routes and schedules,</li><li>
Company operational procedures,</li><li>
Standard office practices.</li><li>
Correct telephone etiquette.</li><li>
English grammar and usage, vocabulary, spelling, and punctuation.</li></ul><p></p><p><b>
Responsibilities of a Scheduler:</b></p><ul><li>
Use Microsoft Word and Excel.</li><li>
 Maintain an effective working relationship with employees throughout the company.</li></ul><ul><li> Learn company organizational structure.</li><li> Work under pressure (time) to meet deadlines.</li><li> Backup to dispatch as needed.</li><li> Prepares and adjusts routes and schedules.</li><li> Participates in team review of ridership and runtime data.</li><li> Prepares paperwork for operator sign-up for route selection and assists with operator sign-up.</li><li> Conduct analysis as needed which involves designing and conducting running time checks; monitoring bus schedules by observation, riding bus or driving route; and conducting on-time performance analysis.</li><li> Maintains computerized scheduling files and runs computer programs associated with Operator sign-up.</li><li> Performs research to make recommendations on routes and changes.</li></ul><p></p><p><b>
Education Requirement</b></p><p></p><p>
High school diploma or GED</p><p><b>
Pay Rate: </b>$19.50/hr.</p><p><b>
Hours: </b>Monday - Friday 9a - 5p</p><p><b>
Benefits</b></p><p>
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.</p><p><b>
We are an Equal Opportunity Employer &amp; We Welcome Diversity to our Teams!</b></p></div>

Scheduler

Purple Communications Inc

<div><div><div><div><div><div><div><b>Scheduler</b></div><div></div><div><br>
Purple Communications is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com.</div><div><br>
</div><div>Purple Communications' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.</div><div></div><div><br>
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!</div><div></div><div><b><br>
Essential Job Functions:</b></div><div></div><div><br>
The Scheduler is responsible for satisfying company objectives by providing superior analysis and scheduling to ensure an efficient and effective operation. In a courteous and professional manner, the incumbent will create and maintain quality relationships with customers of community interpreting services. Internally, the incumbent will schedule staff and independent contractors via personal contact, with an eye to minimizing travel costs, maximizing efficiencies without sacrificing established safe work practices. This position will also be responsible for processing paperwork and doing basic data entry for specified center reports and functions. On an as-needed basis, this position will act as a resource to support center business needs in both the Video and on-site environments.</div><div></div><div><b><br>
Scheduler Responsibilities:</b></div><br>
<div></div><ul><li>
Assist in the acquisition and retention of customers for on-site community and video remote interpreting services</li><li>
Assure effective daily operations by negotiating with and communicating with clients, inputting job requests accurately and efficiently, coordinating interpreter schedules and providing superior customer service</li><li>
Ensure the highest quality customer experience possible for all internal and external customers</li><li>
Schedule interpreters (staff as well as independent contractors) to ensure appropriate coverage for center workloads to include Video Relay (VRS), Video Remote (VRI), and on-site community interpreting assignments.</li><li>
Maintain a database of current, qualified, trained interpreters available for VRS, VRI and Community Interpreting</li><li>
Work with the center team in an office environment supporting all lines of operation</li><li>
Keep management promptly and fully informed of all problems or unusual situations related to scheduling</li><li>
Provide data entry and other organizational support to management</li><li>
Provide interpreting services as needed for center operations to include Video Relay (VRS), Video Remote (VRI), and on-site community interpreting assignments.</li><li>
Support other members and functions of the workforce management department</li><li>
Perform other related duties and/or special projects as required</li></ul><div></div><div><b><br>
Scheduler Skills/Qualifications:</b></div><br>
<div></div><ul><li>
Two years of experience in workforce scheduling</li><li>
Expertise using databases</li><li>
Proficient in the use of Windows and Microsoft Office with an emphasis on Excel</li><li>
Basic Data Entry skills</li><li>
Knowledge of RID/NAD and other interpreting issues</li><li>
Ability to cope with and thrive in a fast-paced environment</li><li>
Good organizational and communication skills</li><li>
Strong attention to detail</li><li>
Able to work with minimal supervision</li><li>
Must be self-motivated and a quick learner</li><li>
Strong team player</li><li>
Sign language interpreter/experience preferred</li></ul><div></div><div><b><br>
Work environment:</b></div><div></div><div><br>
Employees may experience the following physical demands for extended periods of time.</div><ul><li>
Sitting, standing and walking (95-100%)</li><li>
Keyboarding (40-60%)</li><li>
Viewing computer monitor, videophone, and cell phone (40-60%)</li><li>
Lifting computers and other equipment.</li><li>
Position may require some travel.</li></ul><div></div><div><b><br>
Disclaimer:</b></div><div></div><div><br>
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.</div><div></div><div><i><br>
Purple Communications is an Equal Opportunity Employer. Principals Only</i></div></div></div></div></div></div></div>

Scheduler - Frederick, MD, Charlotte, NC or Richmond VA

Perry Johnson Registrars, Inc.

<p><b>Company Description:</b><br/>International auditing firm is seeking to add experienced professionals to our administrative team. This position includes the oversight of dedicated client accounts, audit scheduling, certificate development, and routine customer service activities. Candidates should have at least 2-4 years of work experience in a professional setting, the ability to communicate proficiently both written and verbally, ability to multi-task in a fast-paced environment and strong customer service skills. A degree is preferred, but is not required.</p><p>This position requires on-site presence Monday through Friday and is not remote</p><p><b>Typical Day for a Scheduler:</b></p><ul><li>Interact professionally with team members and other departments</li><li>Establish and maintain client relationships</li><li>Schedule and coordinate audits based on client needs</li><li>Negotiate dates to schedule with auditors</li><li>Maintain positive attitude while working in a fast-paced environment</li><li>Initiate customer satisfaction surveys and respond to client concerns</li><li>Prioritizing tasks, multi-tasking, and organizing</li><li>Working with team members, with the ability to self-motivate</li></ul><p><b>Qualifications:</b></p><ul><li>Must possess interpersonal, grammatical, written, and verbal communication skills</li><li>Friendly, pleasant, and professional phone demeanor</li><li>Strong attention to detail</li><li>Ability to prioritize and multi-task</li><li>Negotiation skills are plus</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>On-site gym</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

RadNet

<div>Job Description:
<div><div>
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are<i> Radiology Forward</i>. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a <b><i>Medical Scheduler</i></b> you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.</div><div></div><div><b><br>
You Will:</b></div><ul><li>
Properly schedule all procedures and answer incoming calls in a courteous and professional manner.</li><li>
Place calls to referring physicians for patients expressing difficulty with scheduling.</li><li>
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.</li><li>
Update account information at the point of scheduling.</li><li>
Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.</li><li>
Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed</li></ul><div><b>
If You Are:</b></div><ul><li>
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li><li>
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li><li>
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.</li></ul><div><br>
</div><div><b>To Ensure Success in This Role, You Must Have:</b></div><ul><li>
Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)</li><li>
Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.</li><li>
Ability to foster teamwork, inter-personal awareness, and initiative.</li><li>
Medical terminology knowledge.</li><li><b>
Must be located in New Jersey and within 50 miles of Bloomfield, NJ Contact Center</b></li></ul><div>
#ncec</div></div><div>
Pay Rate: $18.00 per hour</div>
Pay Range: USD $18.00 - USD $18.00 /per hour Shift: Varied Shift Variations: Varied</div>

Huntsville Hospital Health System

<div>Responsibilities:
<div><b>
Functions in the capacity of scheduler.
</b></div><div><b>Demonstrates competency in assigned areas as outlined in procedure manual.
</b></div><div><b>Responsible for assisting and maintaining the uniform operation of the department by performing a broad range of duties.</b></div><div><b>
Receives and processes necessary paperwork &amp; information; communicates effectively and appropriately, works efficiently and productively, maintains a clean and safe environment by demonstrating proper use and care of equipment.</b></div><div><b>
Reflects a caring attitude for patients, visitors, and employees.
</b></div><div><b>Performs general office duties when required. Aids and assist others as needed.
</b></div>Qualifications:
<ul><li>High School or equivalent diploma preferred.</li><li>
Must have good diplomatic, communication and comprehension skills.</li><li>
Must be able to type at average speed with above average accuracy and have experience with a keyboard for data entry.</li><li>
Must be able to demonstrate sufficient medical knowledge and spelling skills sufficient to use a medical dictionary.</li><li>
Must know or acquire the knowledge to sufficiently identify the indications and limitations and/or medical necessity for procedures ordered on patients regardless of third party payor type.</li></ul>
About Us:
<div>
Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville &ndash; and is home to Marshall Medical Centers.
</div><div><b>Marshall Medical Centers</b>, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care &ndash; often provided by those who are neighbors and friends.
</div><div><b>Marshall Medical Center South</b> is a 150-bed hospital in Boaz, Alabama, and opened in 1956. <b>Marshall Medical Center North</b>, in Guntersville, opened in 1990 &ndash; and &ndash; is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.
</div><p>Named by the Joint Commission as a &ldquo;Top Quality Performer&rdquo; among America&rsquo;s hospitals, Marshall Medical Centers&rsquo; patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.</p></div>

Texas Oncology

<div>Overview:<div></div><div><b><br>
The US Oncology Network</b> is looking for a <b>Scheduler </b>to join our team at <b>Texas Oncology</b>. This full-time position will primarily support our <b>The Woodlands, Texas location.</b></div><div><br>
</div><p>Nestled in the vibrant, nature-rich community of The Woodlands, <b>Texas Oncology</b> stands as a beacon of hope and healing. More than just a cancer center, we are a trusted part of the community&mdash;offering advanced, personalized care close to home. Our team of dedicated specialists leads the region in breast-only oncology services and cutting-edge clinical trials, all while fostering deep connections with patients, families, and local organizations. At <b>TxO - The Woodlands</b>, we don&rsquo;t just treat cancer&mdash;we care for the whole community. Just steps away from our center, you&rsquo;ll find the iconic Cynthia Woods Mitchell Pavilion&mdash;one of the top outdoor amphitheaters in the world&mdash;hosting concerts under the stars. Families can explore the interactive exhibits at The Woodlands Children&rsquo;s Museum or enjoy a peaceful paddle on Lake Woodlands from the Riva Row Boathouse. Nature lovers can unwind on the scenic trails of George Mitchell Nature Preserve, while shoppers and foodies indulge at Market Street and The Woodlands Mall. Whether it&rsquo;s a stroll along the Waterway, a day at the farmers market, or a relaxing spa visit, The Woodlands offers a unique blend of comfort, culture, and community&mdash;making it the perfect place to heal, connect, and thrive. <b>TxO - The Woodlands'</b> management team values an approach of teamwork and collaboration to provide high-quality, individualized care for each patient we serve.</p><div></div><div><b><br>
This position will be either a level I, II or Senior based on candidate experience.</b></div><div></div><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div><br>
</div><div><b>The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><div><b><br>
Why work for us?</b></div><div>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div><br>
</div><div><b>What does the Scheduler do? (including but not limited to):</b></div><div>
Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.</div>
Responsibilities:
<div><b>
The essential duties and responsibilities (including but not limited to):</b></div><ul><li>
Answers all incoming calls; assesses callers&rsquo; needs and directs to appropriate personnel and pages clinic personnel as appropriate.</li><li>
Obtains and communicates messages in an accurate and timely manner.</li><li>
Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding.
</li><li>Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.</li><li>
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).</li><li>
Collects co-pays, deductible and other out of pocket amounts at time of visit.</li><li>
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.</li><li>
Arranges for patients to have financial counseling as needed.</li><li>
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.</li><li>
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.</li><li>
Prepares correspondence, memos, forms and other typing as requested by supervisor.</li><li>
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.</li><li>
May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed</li><li>
May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.</li><li>
May be responsible for scheduling post-operative follow up appointments with Physicians.</li><li>
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.</li></ul>
Qualifications:
<div><b>
The ideal candidate will have the following background and experience:</b></div><div></div><div><b><br>
Level I</b></div><ul><li>
High school diploma or equivalent required.</li><li>
Position is entry level and requires 0-3 years&rsquo; experience preferably in a medical office setting.</li><li>
Knowledge of medical terminology and coding a plus.</li><li>
Must have excellent communication skills, written and verbal.
</li><li>Proficiency in Microsoft Office (Outlook, Word, Excel) required</li></ul><div><b>
Level II</b> (in addition to level I requirements)</div><ul><li>
Minimum three (3) years office experience, preferably in a medical office setting.</li></ul><div><b>
Level Senior</b> (in addition to level I and II requirements)</div><ul><li>
Minimum five (5) years office experience, preferably in a medical office setting.</li><li>
Knowledge of medical terminology and coding required.</li></ul><div></div><div><b><br>
Competencies:</b>
</div><ul><li>Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is quick learner in the technical/functional area; accesses and uses other expert resources when appropriate
</li><li>Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
</li><li>Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty
</li><li>Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
</li><li>Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.</li></ul><div><br>
</div><div><b>Physical Demands</b>:
</div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.</div><div><br>
</div><div><b>Work Environment</b>:
</div><div>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.</div></div><div></div>

Scheduler - The Woodlands, Tx

The Sliding Door Company - Space Plus

<div>Position Overview:<br>
As a Customer Service/ Scheduler, you will have the opportunity to provide excellent customer service with first call resolution and product knowledge. This position requires the ability and desire to provide services by phone 100% of the time. Candidates should be comfortable problem-solving, with a very professional tone and caring demeanor, as well as ensuring top-notch customer satisfaction.<br>
<br>
Main Job Tasks and Responsibilities:<br>
Client Care:<ul><li>
Professionally answer telephone incoming calls with a welcoming greeting and listen attentively to caller&rsquo;s needs</li><li>
Accurately document client&rsquo;s estimate/order number and the reason for calling in the CRM along with all relevant notes</li><li>
Ensure customer inquiries regarding product and logistics-related issues are handled in a timely and efficient manner</li><li>
Review installer reports and reconcile discrepancies daily as needed</li><li>
Accurately analyze and coordinate product-related solutions to meet customer&rsquo;s project needs by conferring with supervisor to ensure any associated costs are properly charged</li><li>
Troubleshoot issues and provide solutions related to product and/or processes</li><li>
Prioritize inquiries based on level of urgency, identifying matters that require an immediate response</li><li>
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution</li><li>
Proactively collaborate with other team members to identify and implement process improvement strategies and tactics</li><li>
Work well within a team, always seeking to find understanding and work through challenges</li><li>
Participate in quality assurance processes/programs/initiatives as requested</li><li>
Demonstrate effective and very professional handling of tough calls/ upset or difficult customers</li><li>
Review and troubleshoot sales orders</li><li>
Analyze quotes and measurements provided by Sales and Technicians for accuracy</li><li>
Deliver complete, informative and accurate estimates as requested by the Commercial and Residential sales teams</li><li>
Communicate with internal departments to clarify project scope and job details to ensure proper delivery of quoted project</li><li>
Master product specifications and applications, quoting, order processing, installation process and related field issues</li></ul>
Scheduling:<ul><li>
Contact clients to efficiently schedule installation appointments</li><li>
Schedule appointments for field installers to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate</li><li>
Follow up and interact with customers and installation teams</li><li>
Proficiently navigate a Windows-based &amp; Web-based system to optimize current &amp; future schedules</li></ul><br>
Qualifications:<ul><li>
High school diploma</li><li>
3-5 years of customer support experience or experience as Client Service Representative</li><li>
Strong phone contact handling skills and active listening</li><li>
Customer Orientation and ability to adapt/respond to different types of characters</li><li>
Excellent written, verbal, interpersonal and communication skills</li><li>
Strong computer skills including MS Office applications (Outlook, Word, Excel and PowerPoint)</li><li>
Ability to multi-task, prioritize, and manage time effectively</li><li>
Strong work ethic and capacity to handle high work volume in a teamwork environment</li></ul><p>
Compensation:</p><ul><li><p>
Hourly: $19-20/hr</p></li></ul><p>
</p><p>zqMtsOyCoy</p></div>

Customer Service/ Scheduler

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Customer Service/ Scheduler