ticketing agent

Trans Tour Travel & Tourism

Important Note:This position is open to Arabic speakers only. Applicants must have full professional fluency in Arabic (spoken and written). Applications that do not meet this requirement will not be considered.Company DescriptionSince 2006, Trans Tour has grown to become a leading travel agency in the Middle East, specializing in airline ticketing, hotel bookings, and a wide range of travel and tourism services worldwide.We are an IATA-accredited company, partnered with major airlines and hotel groups across the MENA region. With our headquarters in Dubai and an official branch in London, Trans Tour also operates through sister companies in Los Angeles, Amman, Riyadh, and Istanbul.Our team consists of highly selected travel professionals, airline experts, and experienced staff committed to delivering exceptional service and client satisfaction.Role DescriptionThis is a full-time, on-site Ticketing Agent role based in Dubai. The Ticketing Agent will be responsible for assisting customers with booking and purchasing airline tickets, managing reservations, providing outstanding customer service, and driving ticket sales. The role also involves coordinating with airlines and addressing customer inquiries to ensure a seamless travel experience.Responsibilities<ul><li>Handle airline ticket bookings and reservations using Amadeus GDS</li><li>Manage hotel bookings and travel arrangements end-to-end</li><li>Process visa appointments and related documentation</li><li>Prepare and manage travel packages and MICE (Meetings, Incentives, Conferences, and Exhibitions) services</li><li>Provide accurate, timely, and professional customer support</li><li>Maintain strong client relationships and ensure high service standards</li><li>Follow up on bookings, confirmations, and client requests</li></ul>Qualifications<ul><li>Strong hands-on experience with Amadeus GDS (Mandatory)</li><li>Proven experience in hotel bookings and travel coordination</li><li>Experience handling visa appointments and documentation</li><li>Experience in MICE and Corporate Events</li><li>Experience in creating travel packages</li><li>Minimum 2&ndash;3 years of experience in a similar role</li><li>Excellent communication and customer service skills</li><li>High attention to detail and ability to work under pressure</li></ul>Languages<ul><li>English</li><li>Arabic (Very Important)</li></ul>Pay: AED3,500.00 - AED4,500.00 per hourExpected hours: 45.0 per weekExperience:<ul><li>Amadeus GDS: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Ticketing Agent

Dopamine Travel

About Dopamine Travel and TourismDopamine Travel and Tourism is a leading travel agency committed to delivering exceptional, personalized travel experiences. We specialize in designing tailor-made itineraries and creating unforgettable journeys across the globe. Driven by a passion for excellence, we aim to inspire and connect people with the world around them through seamless and memorable travel solutions.Position OverviewWe are seeking a passionate, customer-focused, and detail-oriented Ticketing Agent to join our dynamic team. The role involves managing flight bookings, issuing tickets, handling fare inquiries, and ensuring a smooth and efficient travel experience for our clients from start to finish.Key Responsibilities<ul><li>Manage flight bookings, reissuances, cancellations, and refunds for both domestic and international travel</li><li>Provide accurate and competitive fare quotations to clients</li><li>Ensure all bookings comply with airline policies, fare rules, and company procedures</li><li>Assist customers via phone, email, chat, and in person with travel inquiries and itinerary planning</li><li>Process payments and issue e-tickets accurately and in a timely manner</li><li>Stay updated on airline schedules, promotions, and travel regulations</li><li>Coordinate with airlines, suppliers, and internal teams to resolve ticketing issues efficiently</li><li>Deliver exceptional customer service to enhance client satisfaction and loyalty</li></ul>Requirements<ul><li>Minimum of 1 year experience as a Ticketing Agent or within a travel agency (required)</li><li>Strong attention to detail and excellent communication skills</li><li>Ability to multitask and perform effectively in a fast-paced environment</li><li>Customer-oriented mindset with strong problem-solving abilities</li><li>Basic knowledge of international travel regulations, fare calculation, and visa requirements is an advantage</li></ul>Job Types: Full-time, PermanentPay: E&pound;13,000.00 - E&pound;15,000.00 per monthWork Location: In person

Ticketing Reservation Agent

Areej Hospitality Company

Job Summary:We are seeking a dedicated and knowledgeable Travel Reservation Agent to join our team. The ideal candidate will have experience in handling domestic and international ticketing inquiries, providing excellent customer service, and possessing proficiency in various Computer Reservation Systems (CRS). As a Travel Reservation Agent, you will play a pivotal role in assisting customers with their travel needs, ensuring their bookings are accurate, and providing valuable information regarding airline tickets and travel insurances.Roles and Responsibilities:&middot; Handle domestic and international ticketing inquiries and reservations.&middot; Provide assistance to customers via phone/email/walk-ins/corporates/in-house inquiries regarding airline tickets and travel insurances.&middot; Suggest seat assignments and answer inquiries about flight schedules and fares for one-way, return, and connecting flight journeys.&middot; Manage the front desk to attend to walk-in customers.&middot; Issue group tickets efficiently and accurately.&middot; Perform cancellations, refunds, and changes in reservations as required by the customer, adhering to company policies.&middot; Verify reservations by phone and ensure accuracy of fares.&middot; Inform customers about any flight reschedules, delays, reporting times, or other relevant updates.&middot; Promote and sell travel insurance products to customers.&middot; Educate customers about the refund policy of tickets, including no-show, canceled bookings, or fare differences.CRS Knowledge:ABACUS:Proficient in Abacus automated ticketing.Skilled in using masks for fare editing.Deep knowledge of re-issuing tickets.Competence in hotel booking within the Abacus system.GALILEO:Familiarity with Galileo's basic functionality and documentation.Ability to re-issue Galileo global fares and tickets.Knowledge of Galileo's features for efficient ticketing.AMADEUS:Proficiency in Amadeus reservation and automated ticketing.Deep knowledge of re-issuing tickets within the Amadeus system.Competence in utilizing Amadeus for various travel-related tasks.SABRE:Proficiency in Sabre reservation and automated ticketing.Knowledge of re-issuing tickets using the Sabre system.Competence in utilizing Sabre for reservations and ticketing processes.Qualifications:&middot; Previous experience as a Travel Reservation Agent or in a similar role is preferred.&middot; Excellent customer service skills and a strong commitment to customer satisfaction.&middot; Knowledge of domestic and international travel regulations and policies.&middot; Strong communication and interpersonal skills.&middot; Attention to detail and accuracy in ticketing and reservation processes.&middot; Ability to adapt to different CRS platforms and software.&middot; Problem-solving abilities to handle customer inquiries and issues effectively.&middot; High school diploma or equivalent; additional travel-related certifications are a plus.Job Type: PermanentPay: RO200.000 - RO350.000 per monthWork Location: In person

Air Ticketing Officer

Aeropoint Aviation Services LLC

Job Title: Airline Booking Agent / Travel Consultant / Ticketing AgentAbout the RoleWe are looking for a detail-oriented and customer-focused Airline Booking Agent to join our growing travel and aviation services team in Muscat. This role is ideal for someone who enjoys helping customers plan and book flights, providing excellent service, and working in a fast-paced travel environment.You will handle flight reservations, ticketing, and travel inquiries while ensuring a smooth and professional booking experience for customers.Why This Job is Attractive<ul><li>High-demand travel and aviation industry role</li><li>Opportunity to work with international airline systems</li><li>Customer-facing role with communication-based career growth</li><li>Dynamic, fast-paced environment with real skill development</li><li>Stable and structured office-based position in Muscat</li></ul>Key Responsibilities<ul><li>Assist customers with flight bookings, reservations, and ticketing</li><li>Use airline reservation systems (GDS or booking platforms)</li><li>Provide accurate fare information, schedules, and travel options</li><li>Handle changes, cancellations, and rebooking requests</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Ensure all bookings comply with airline policies and procedures</li><li>Maintain accurate records of reservations and transactions</li><li>Deliver excellent customer service at all times</li></ul>Requirements<ul><li>Previous experience in travel, tourism, or customer service preferred</li><li>Knowledge of airline booking systems is an advantage (training may be provided)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Good attention to detail and accuracy in data entry</li><li>Ability to work in a fast-paced environment</li><li>Basic computer skills and willingness to learn systems</li></ul>Why Work With Us<ul><li>Career growth in the aviation and travel industry</li><li>Training provided on booking systems and processes</li><li>Supportive and professional team environment</li><li>Exposure to international travel operations</li><li>Stable long-term employment opportunity in Muscat</li></ul>How to ApplyIf you are passionate about travel, customer service, and aviation operations, apply now and start your career in the airline booking industry.Pay: RO650.000 - RO1,000.000 per monthWork Location: In person

Airline Booking Agent

Taraki

<div>
 Our client
 
 The Logic Design
 
 is looking for
 
 Travel Consultant | Flight &amp; Visa Processing
 
 in
 
 Lahore.
 
 
 
 
 Job Description:
 
 
 
 Location: Model Town, Lahore
 
 
 Timings: 11:00 AM &ndash; 7:00 PM (Monday to Saturday)
 
 
 Salary: PKR 70,000 &ndash; 80,000 per month (Based on Experience)
 
 
 Company: Travel Guru
 
 
 Hiring Partner: Hire With AR
 
 
 Urgent Hiring &ndash; Immediate Joining Required
 
 
 Travel Guru is looking for a professional Travel Agent / Travel Consultant with hands-on experience in visa processing, air ticketing, and travel coordination.
 
 
 If you have experience in travel agency operations, GDS systems (Amadeus, Sabre, Galileo), and international travel bookings, this is a great opportunity to grow in the travel industry.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle visa processing, documentation &amp; embassy coordination
 </li>
 <li>
 Manage air ticket bookings, reissuance &amp; cancellations
 </li>
 <li>
 Arrange hotel reservations via platforms like Booking.com &amp; Agoda
 </li>
 <li>
 Prepare complete travel itineraries for clients
 </li>
 <li>
 Coordinate with airlines, hotels &amp; international partners
 </li>
 <li>
 Provide end-to-end travel support to multiple clients
 </li>
 <li>
 Handle urgent travel requests efficiently
 </li>
 <li>
 Handle documentation of visa and travelling
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Travel Agent / Travel Consultant / Visa Officer
 </li>
 <li>
 Hands-on experience with GDS systems (Amadeus / Sabre / Galileo)
 </li>
 <li>
 Strong knowledge of international visa processes &amp; travel regulations
 </li>
 <li>
 Experience with air ticketing &amp; hotel booking systems
 </li>
 <li>
 Excellent communication &amp; coordination skills
 </li>
 <li>
 Ability to work under pressure and manage multiple clients
 
 
 
 </li>
 </ul>
 
 Preferred Candidates
 
 
 
 <ul>
 <li>
 Experience in a Travel Agency / Tour Operator
 </li>
 <li>
 Immediate joiners will be prioritized
 
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Professional and growth-oriented environment
 </li>
 <li>
 Hands-on exposure to international travel operations
 </li>
 <li>
 Career growth opportunities in the travel &amp; tourism industry
 
 </li>
 </ul>
</div>

Travel Consultant | Flights & Visa Processing - The Logic Design

Korean Air

<div>
 
 Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.
 
 
 Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Seattle&ndash;Tacoma International Airport office.
 
 
 
 
 
 1. About the Job
 
 <ul>
 <li>
 
 Position:
 
 &nbsp;Passenger Traffic Agent
 </li>
 <li>
 
 Location:
 
 &nbsp;Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 
 Job Type:
 
 &nbsp;Full-Time, Contract
 </li>
 </ul>
 
 
 
 
 2. Job Description/Responsibilities
 
 <ul>
 <li>
 Provide top quality customer service to passengers at Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
 </li>
 <li>
 Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
 </li>
 <li>
 Comply with all federal, state, and airport authority security requirements and Korean Air&rsquo;s policies.
 </li>
 <li>
 Handle any necessary report generation and any general administration tasks.
 </li>
 <li>
 Perform all other duties assigned or delegated by managers.
 </li>
 </ul>
 
 
 
 
 3. Requirements and Preferred Qualifications
 
 <ul>
 <li>
 Must be legally authorized to work in the U.S. without sponsorship
 </li>
 <li>
 Must be able to work on days, evenings, weekends and holidays
 </li>
 <li>
 Previous airline customer service experience welcomed and preferred
 </li>
 </ul>
 
 
 
 
 4. Benefits
 
 <ul>
 <li>
 Discounted airline tickets
 </li>
 <li>
 Medical, dental, and vision insurance
 </li>
 <li>
 401k (After 1 year of hire)
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Paid Vacation and holidays
 </li>
 </ul>
 
 
 
 
 5. Other
 
 <ul>
 <li>
 Only qualified applicants will be contacted
 </li>
 </ul>
 
 
 
</div>

Passenger Traffic Agent

GAT Airline Ground Support

Job Summary
 As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
 
Responsibilities: 
<ul>
<li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.</li>
<li>Must be able to announce both incoming and outbound flights.</li>
<li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.</li>
<li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.</li>
<li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.</li>
<li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.</li>
<li>Able to stand and work in one location for up to four hours at a time.</li>
<li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.</li>
<li>Work independently without direct supervision.</li>
</ul>
Requirements: 
<ul>
<li>Must be at least 18 years of age</li>
<li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.</li>
<li>Ability to read, speak, and understand the English language.</li>
<li>Ability to stand for long periods of time</li>
<li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone.</li>
<li>Possess entry-level computer skills</li>
<li>Occasionally lift bags or items weighing between 50 and 70 pounds</li>
<li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law</li>
<li>Must be able to work nights, weekends, and holidays</li>
</ul>

Airport Customer Service Agent

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