ticketing agent

Air Arabia

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 Job Purpose
 
 
 
 Efficiently promotes and executes the day-to-day sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers&rsquo; inquiries and complaints in the right channel to enhance the customers&rsquo; experience and ensure their satisfaction.
 
 
 
 Key Result Responsibilities
 
 
 
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 Works on promoting sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.
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 Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.
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 Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.
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 Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company&rsquo;s services and products.
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 Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.
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 Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers&rsquo; level. Participates in outdoor promotions and sales blitz to promote the company&rsquo;s products and corporate image.
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 Responds to all customers&rsquo; inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of the Airline is always reflected.
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 Notifies customers with any changes or modifications on the flights such as delays, cancellations, others, etc.
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 Processes /monitors visa applications and cancellations thru the proper channel in line with the Airline general policies and procedures.
 
 
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 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Bachelor's degree or equivalent preferred in Tourism/Management.
 
 
 Additional qualification in Aviation/IATA/Tourism is a plus.
 
 
 Proficient in Microsoft Office: Word, Excel, Power Point.
 
 
 Good in English and Urdu languages
 
 
 
 Work Experience
 
 
 
 1 plus years of counter ticketing sales experience in a customer service industry, preferably in Travel/Airline or tourism.
 
 
 Acceptable knowledge in Airline/Travel products and services.
 
 
 Capable of understanding customers&rsquo; problems and directing them in the right channel.
 
 
 Effective communication skills to utilize in building sales and marketing techniques.
 
 
 Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
 
 
 Capable of recommending alternate solutions to customers&rsquo; problems.
 
 
 Effective persuasive, negotiation, and problem solving skills.
 
 
 Ability to work for long hours and under pressure.
</div>

Ticketing Agent - Karachi

REDS Travel and Tourism

Arabic speaking Travel Agent &amp; Ticketing Specialist &ndash; Travel company (Dubai)We're a luxury travel agency in Dubai, creating bespoke travel experiences for high-end clients.We are looking for a proactive, creative, and sales-driven Travel agent who also has experience in air ticketing and GDS systems (Amadeus preferably)Key Responsibilities:<ul><li>Design exclusive tailor&#8209;made travel itineraries and products (not just reselling partner programs).</li><li>Issue air tickets using GDS (Amadeus) and manage bookings.</li><li>Actively search for new clients (expats &amp; Emiratis) and build relationships.</li><li>Negotiate with partners to create unique travel packages.</li><li>Bring ideas, develop products, and drive sales.</li></ul>Requirements:<ul><li>Experience in air ticketing and working with GDS (essential).</li><li>Proven background in luxury travel/hospitality.</li><li>Self&#8209;starter, creative thinker, able to work without micromanagement.</li><li>Fluent in English and Arabic.</li><li>Passion for travel and excellent client service skills.</li></ul>We Offer:<ul><li>Competitive salary + commissions.</li><li>Creative freedom to develop travel products.</li><li>Dynamic work environment with a luxury travel focus.</li></ul>Apply with your CV and an example of a travel product you created.Job Type: Full-timeJob Type: Full-timePay: From AED3,000.00 per month

Travel agent and ticketing coordinator

PARMAR TOURISM LLC

We are hiring a B2B Ticketing &amp; Booking Executive to manage attraction ticket bookings through our B2B portal. The ideal candidate should have strong knowledge of the UAE B2B travel market, excellent typing speed, and hands-on experience handling attraction park tickets in a high-volume, fast-paced environment.This role requires accuracy, speed, and the ability to coordinate efficiently with B2B partners and internal teams.Key Responsibilities:<ul><li>Handle B2B attraction ticket bookings through the company portal</li><li>Process bookings quickly and accurately under tight timelines</li><li>Coordinate with B2B agents, sub-agents, and partners</li><li>Manage ticket issuance, amendments, cancellations, and rebookings</li><li>Maintain real-time availability, rates, and booking status</li><li>Ensure correct ticket details, dates, and guest information</li><li>Respond promptly to B2B queries via email, WhatsApp, and portal</li><li>Work closely with operations and accounts teams</li><li>Maintain proper booking records and reports</li><li>Ensure compliance with company SOPs and service standards</li></ul>Requirements &amp; Qualifications:<ul><li>Minimum 1 year experience in ticketing / reservations / B2B travel operations</li><li>Strong knowledge of UAE attraction tickets (theme parks, parks, experiences, events)</li><li>Familiar with B2B portals, rate sheets, and inventory management</li><li>Fast typing speed with high accuracy (mandatory)</li><li>Ability to work in a high-pressure, fast-moving environment</li><li>Good communication and coordination skills</li><li>Proficient in MS Excel and reservation systems</li></ul>Preferred Skills:<ul><li>Experience handling bulk bookings and peak-season volumes</li><li>Understanding of B2B pricing, markups, and agent support</li><li>Strong attention to detail and multitasking ability</li><li>Problem-solving mindset and proactive approach</li></ul>Job Type: Full-timePay: AED2,000.00 - AED30,000.00 per month

B2B Ticketing & Booking Executive – Attractions (UAE)

Chalo Pakistan Tours Pvt Ltd.

CHALO PAKISTAN TOURS (PVT.) LTDWe&rsquo;re Hiring: Ticketing Officer - International &amp; Domestic Job Description: Chalo Pakistan Tours (Pvt.) Ltd is seeking a skilled and customer-focused Ticketing Officer to join our team. The ideal candidate will be responsible for handling airline reservations, issuing tickets, managing fare quotations, and providing accurate travel-related information to customers. This role requires efficiency, attention to detail, and a strong commitment to customer satisfaction.Key Responsibilities:<ul><li>Handle airline reservations, ticket issuance, re-issuance, and cancellations</li><li>Provide accurate fare quotations and travel options</li><li>Manage refunds, date changes, and ticket modifications</li><li>Coordinate with airlines and travel partners</li><li>Maintain accurate records and documentation</li><li>Deliver excellent customer service</li></ul>Requirements:<ul><li>Minimum 3 to 5 years of professional work experience in the role of &ldquo;Ticketing Officer/ Consultant.</li><li>Minimum Bachelor&rsquo;s degree</li><li>Knowledge of GDS systems (Amadeus/Sabre/Galileo preferred)</li><li>Strong communication and customer service skills</li><li>Ability to work efficiently under pressure</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Location: DHA Phase 6 - Karachi Job Type: Full-timeJob Type: Full-timePay: Rs65,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Ticketing : 3 years (Required)</li></ul>Language:<ul><li>English &amp; Urdu (Required)</li></ul>Work Location: In person

Ticketing Officer - International & Domestic Airline

ALFAHIM

<div>
 <ul>
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 Experience 1-2 Years with Travel Agent in
 
 
 UAE
 
 
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 Sales Experience B2B &amp; B2C
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 Experience Hotel booking online &amp; Offline
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 Ticketing GDS knowledge
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 Digital marketing &amp; social media
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 Global Visa experience, taking embassy appointment, Filling the form, prepare documents required to Embassy
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 </ul>
</div>

Global Visa consultant

Al Nouf Tours

Urgently Required A Experienced Ticketing AgentWell Familiar with the software<ul><li>Sabre</li><li>Galileo</li><li>Accounting System (Additional)</li></ul>Languages<ul><li>English</li><li>Urdu / Hinidi</li><li>Arabic</li></ul>Contact us on+971 568091556E-mail us your CV if you have experience regarding the fieldalnouftours1gmail.comSend us Your Resume IF INTERESTEDJob Type: Full-time

Required Travel Agent / WALKIN INTERVIEWS

EDGE SOLUTIONS TRAVEL MANAGEMENT COMPANY

Edge Solutions Travel Management Company - (IATA Accredited Travel Company)WE ARE HIRING &ndash; FAST TRACK YOUR CAREER!!Position: Ticketing Consultant/ Ticketing ExecutiveJob Description<ul><li>Prepare airline itineraries, calculate fares and share quotations</li><li>Make reservation and Issue tickets (domestic &amp; international)</li><li>Provide customer support and advice to corporate and retail customers on schedules, routes and travel policies</li><li>Carry out pre-flight checks for applicable rules and regulations</li></ul>Qualification &amp; Skill Requirement<ul><li>Intermediate/ Bachelor in Commerce (B. Com)</li><li>Expert command over Galileo GDS (routing, fare pricing, issuance, re-issuance and refund)</li><li>Confident and good communication skills</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Work Experience<ul><li>Minimum 3 years of professional work experience in the role of &ldquo;Ticketing Officer&rdquo;.</li></ul>Facilities Offered<ul><li>Annual Bonus and Increment</li><li>Training and development programs</li><li>Company maintained phone and postpaid connection</li><li>Group Health Insurance</li><li>Annual Leaves</li><li>In-house lunch</li></ul>Note:Candidates with relevant experience ONLY will be invited for interview. Please do not waste your and our time.How to Apply?Email: hr-admin@edgesolutions.com.pk OR Call: 0336-3664570Office Location: Zamzama, D.H.A Phase V, Karachi PakistanJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthExperience:<ul><li>Ticketing: 3 years (Required)</li></ul>Work Location: In person

Ticketing Officer - International and Domestic Airline Tickets

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