ticketing agent

Yugo Pvt. Ltd.

<p><b>Job Title:</b> Ticketing Officer &ndash; Travel &amp; Holiday Packages<br/><b>Company:</b> Yugo (Travel &amp; Tours)<br/><b>Location:</b> DHA Phase 1, Lahore, Pakistan<br/><b>Job Type:</b> Full-Time</p><p><b>About Us</b></p><p>Yugo is a growing travel and tourism company providing premium travel solutions, including tours, holiday packages, Visa assistance, and global ticketing services. We are looking for a skilled <b>Ticketing Officer</b> who specializes in flight reservations and package bookings to join our dynamic team.</p><p><b>Key Responsibilities</b></p><ul><li>Book international &amp; domestic air tickets across multiple GDS platforms (preferably Amadeus/Sabre/Galileo).</li><li>Manage bookings for <b>travel packages</b>, including flights, hotels, and ground services.</li><li>Provide fare quotations, routing options, and travel advisories to clients.</li><li>Rebook, reroute, and handle cancellations/refunds as required.</li><li>Ensure timely issuance of tickets while maintaining high accuracy.</li><li>Coordinate with airlines and tour suppliers when necessary.</li><li>Maintain records of bookings, invoices, and customer communication.</li><li>Support walk-in, call-in, and WhatsApp inquiries for ticketing &amp; packages.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>2 years experience</b> in airline ticketing and package reservations.</li><li>Hands-on expertise in <b>GDS systems (Amadeus/Sabre/Galileo)</b>.</li><li>Strong knowledge of international fare rules, ticketing procedures, and holiday packages.</li><li>Excellent communication &amp; customer service skills.</li><li>Ability to work in a fast-paced environment and handle urgent requests.</li><li>Detail-oriented with strong problem-solving &amp; multitasking abilities.</li></ul><p><b>Preferred</b></p><ul><li>Experience in a travel agency or tour operator environment.</li><li>Knowledge of <b>holiday packages</b> is a plus (not mandatory).</li></ul><p><b>Salary &amp; Benefits</b></p><ul><li>Competitive salary based on experience.</li><li>Professional growth and training opportunities.</li><li>Friendly and collaborative work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>ticketing: 2 years (Required)</li><li>tour packages and sales: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Ticketing Officer- Johar Town Office

RATP Dev Mobility Cairo

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective communication, operational awareness, and adherence to safety and service procedures. The Customer Service Agent contributes to efficient station operations by assisting with Ticket Vending Machine usage, managing queues, and maintaining professional service standards.
 <br/>
 <br/>
 <strong>
  Responsibilities/Duties
  <br/>
  <br/>
 </strong>
 <strong>
  Profil de candidat recherch&eacute; :
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Interaction &amp; Service Delivery
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain a positive, empathetic, and professional attitude during all customer interactions.
  </li>
  <li>
   Respond promptly and effectively to customer inquiries and requests.
  </li>
  <li>
   Handle and resolve customer complaints professionally and escalate when necessary.
  </li>
  <li>
   Provide accurate information on routes, travel regulations, products, and services.
  </li>
  <li>
   Offer dedicated support to People of Determination (POD) and vulnerable passengers.
  </li>
  <li>
   Proactively welcome and guide passengers throughout the station environment.
  </li>
  <li>
   Ensure customer satisfaction by delivering consistent, high-quality service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ticketing &amp; Transaction Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sell, issue, renew, and process tickets and subscriptions accurately at Ticket Offices and Subscription Offices.
  </li>
  <li>
   Support passengers in operating Ticket Vending Machines and promote their use to improve service flow.
  </li>
  <li>
   Manage assigned ticketing and subscription products responsibly.
  </li>
  <li>
   Conduct accurate cash handling, including receiving payments, counting, sorting, recording, and reporting discrepancies.
  </li>
  <li>
   Verify tickets, subscription cards, and cash stock at the beginning and end of each shift.
  </li>
  <li>
   Use ticket office equipment, tools, and machines correctly and responsibly.
  </li>
  <li>
   Monitor the proper functioning of ticket office devices and report malfunctions promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ticket Vending Machine (TVM) Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist customers in using Ticket Vending Machines and guide them through the transaction steps.
  </li>
  <li>
   Perform visual checks only to ensure Ticket Vending Machines are clean, accessible, and available for passenger use.
  </li>
  <li>
   Report all issues such as malfunctions, shortages, or operational concerns immediately to supervisors or technical teams.
  </li>
  <li>
   Communicate Ticket Vending Machine downtime or service disruptions clearly and professionally to passengers.
  </li>
  <li>
   Document TVM-related issues according to instructions when required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Queue &amp; Crowd Management
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  <br/>
 </strong>
 <ul>
  <li>
   Organize and manage customer queues during peak hours and high-demand periods.
  </li>
  <li>
   Support smooth customer flow in front of sales points and station entry/exit areas.
  </li>
  <li>
   Intervene proactively to prevent congestion and ensure efficient service delivery.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative &amp; Record-Keeping Duties
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  <br/>
 </strong>
 <ul>
  <li>
   Process customer forms, applications, and service requests accurately.
  </li>
  <li>
   Maintain detailed records of customer interactions, transactions, complaints, and observations.
  </li>
  <li>
   Communicate shift updates and relevant information accurately during handovers.
  </li>
  <li>
   Report operational deficiencies, emergencies, or incidents through the proper reporting chain.
  </li>
  <li>
   Ensure fingerprint attendance matches attendance records in compliance with company policies.
  </li>
  <li>
   Adhere to company dress code and maintain professional appearance at all times.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Coordination &amp; Operational Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate with colleagues and station teams to ensure continuity of service across shifts.
  </li>
  <li>
   Provide feedback to support improvements in customer service processes.
  </li>
  <li>
   Follow all operational guidelines, instructions, and procedures issued by management.
  </li>
  <li>
   Perform any additional duties assigned by supervisors or line managers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety Responsibilities
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 </strong>
 <ul>
  <li>
   Promote a positive safety culture and participate in safety briefings as required.
  </li>
  <li>
   Comply with RDMC RQHSE policies, procedures, and Safety Management System requirements.
  </li>
  <li>
   Report unsafe conditions, security concerns, or environmental hazards immediately.
  </li>
  <li>
   Understand that safety, security, and environmental protection are shared responsibilities.
  </li>
  <li>
   Intervene appropriately in cases of observed safety, security, or environmental violations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum requirement: Diploma degree in a relevant discipline.
  </li>
  <li>
   Preferred: Bachelor&rsquo;s degree in business administration or any related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic knowledge of customer service principles and best practices.
  </li>
  <li>
   General understanding of ticketing systems and customer-facing devices.
  </li>
  <li>
   Basic familiarity with computer tools and digital interfaces.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0-3 years of experience in customer service, retail, hospitality, or frontline service roles is preferred.
  </li>
  <li>
   Experience in cash handling or public-facing environments is an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Behaviors &amp; Experiences
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  <br/>
 </strong>
 <ul>
  <li>
   Calm Under Pressure: Maintains composure and professionalism in challenging situations.
  </li>
  <li>
   Team Collaboration: Works effectively with colleagues to support seamless operations.
  </li>
  <li>
   Customer Orientation: Demonstrates strong commitment to passenger satisfaction.
  </li>
  <li>
   Communication Skills: Provides clear and respectful verbal communication in all situations.
  </li>
  <li>
   Attention to Detail: Ensures accuracy in transactions, records, and procedures.
  </li>
  <li>
   System Awareness: Shows comfort using ticketing devices and customer service tools.
  </li>
  <li>
   Problem Solving: Identifies issues and takes appropriate steps to resolve or escalate them.
  </li>
  <li>
   Professional Conduct: Adheres strictly to rules, procedures, and company policies.
  </li>
  <li>
   Flexibility: Willing to work shift patterns, weekends, and holidays as per roster.
  </li>
  <li>
   Respectful Interaction: Builds cooperative relationships with internal and external stakeholders.
  </li>
 </ul>
</div>


Customer Service Agent

MGM Resorts International

<div><p>Las Vegas, Nevada</p><p><b>
The SHOW comes alive at MGM Resorts International</b></p><p>
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.</p><p><b>
THE JOB:</b></p><p>
Step into the spotlight as a Lead Event Ticketing Representative at Park MGM, where world-class entertainment meets exceptional guest service. From sold-out concerts to special one-night-only events, you&rsquo;ll be at the heart of the action, ensuring a seamless and memorable experience for every guest who walks through our doors!</p><p>
In this role, you&rsquo;ll be the front-line expert in ticketing operations, supporting your team, resolving issues with ease, and helping keep the show running smoothly. Dolby Live is one of the most intimate and immersive venues on the Strip, and you&rsquo;ll be part of the team that brings the energy to life night after night.</p><p>
If you&rsquo;re passionate about live entertainment, thrive in fast-paced environments, and have a knack for leadership and service &ndash; this is your ticket to something extraordinary.</p><p><b>
THE STARTING PAY RATE:</b> $19.00 / Per Hour</p><p><b>
THE DAY-TO-DAY:</b></p><ul><li>
Assist Ticket Office Supervisors with event-day operations, to include testing ticket scanners, verifying venue seating setup, sending reports, and coordinating Artist Will-Call tickets</li><li>
Manage department email correspondence, resolve guest inquiries following service standards, monitor voicemail and phone systems, and update phone scripts as needed</li><li>
Ensure Event Ticketing Representatives are trained and have the tools and knowledge to sell and process ticket orders while providing prompt and polite guest service</li><li>
Help Event Ticketing Representatives and guests with changes or cancellations to ticket orders, troubleshoot problems with secondary resale platforms, assist with customer service, and guest service recovery</li></ul><p><b>
THE IDEAL CANDIDATE:</b></p><ul><li>
Must be 18 years of age or older</li><li>
One (1) year of previous Ticketing, Cash Handling, or related experience</li><li>
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders</li><li>
Must be able to work various shifts, including weekends and all holidays</li></ul><p><b>
THE PERKS &amp; BENEFITS:</b></p><ul><li>
Free meals in our employee dining room</li><li>
Free parking on and off-shift at all MGM Resorts properties</li><li>
Health &amp; Income Protection benefits (for eligible employees)</li><li>
Professional and personal development opportunities through employee programs and network groups</li><li>
Wellness incentive programs to help you stay healthy physically and mentally</li><li>
Access to company hotel, food and beverage, retail, and entertainment discounts</li></ul><p><b>
VIEW JOB DESCRIPTION:</b></p><p>
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&amp;jobcode=12015</p><p>
Are you ready to <b>JOIN THE SHOW</b>? Apply today!</p></div>

Lead Event Ticketing Representative - Park MGM

Korean Air

<div>
 <p>
  Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.
 </p>
 <p>
  Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Seattle&ndash;Tacoma International Airport office.
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. About the Job
 </p>
 <ul>
  <li>
   <strong>
    Position:
   </strong>
   &nbsp;Passenger Traffic Agent
  </li>
  <li>
   <strong>
    Location:
   </strong>
   &nbsp;Seattle&ndash;Tacoma International Airport
  </li>
  <li>
   <strong>
    Job Type:
   </strong>
   &nbsp;Full-Time, Contract
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  2. Job Description/Responsibilities
 </p>
 <ul>
  <li>
   Provide top quality customer service to passengers at Seattle&ndash;Tacoma International Airport
  </li>
  <li>
   Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
  </li>
  <li>
   Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
  </li>
  <li>
   Comply with all federal, state, and airport authority security requirements and Korean Air&rsquo;s policies.
  </li>
  <li>
   Handle any necessary report generation and any general administration tasks.
  </li>
  <li>
   Perform all other duties assigned or delegated by managers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  3. Requirements and Preferred Qualifications
 </p>
 <ul>
  <li>
   Must be legally authorized to work in the U.S. without sponsorship
  </li>
  <li>
   Must be able to work on days, evenings, weekends and holidays
  </li>
  <li>
   Previous airline customer service experience welcomed and preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  4. Benefits
 </p>
 <ul>
  <li>
   Discounted airline tickets
  </li>
  <li>
   Medical, dental, and vision insurance
  </li>
  <li>
   401k (After 1 year of hire)
  </li>
  <li>
   Flexible Spending Account
  </li>
  <li>
   Paid Vacation and holidays
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  5. Other
 </p>
 <ul>
  <li>
   Only qualified applicants will be contacted
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Passenger Traffic Agent

Envoy Air

<div>Overview:
<p><b>
Come and work for Envoy Air, an American Airlines Group Company, at Jackson Hole Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.</b></p><p></p><p><b><br>
We are hiring immediately, with no experience required!</b></p><p></p><p><b><br>
Pay rate:</b><b> $26.93/ HR (includes $3.00 seasonal premium)</b></p>
Responsibilities:
<p><b>
What&rsquo;s in it for you?</b></p><ul><li>
Travel for <b>free</b> with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this <b>entry level position</b>, you can enjoy <b>paid on the job training</b> and development programs to take your career to the next level.</li><li><b>
Flexibility</b> through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul><p><b>
What you will be doing!</b></p><ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul><div>
#envoyoversight</div>
Qualifications:
<div><b>
Requirements:</b></div><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul><p>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</p></div>

Airport Agent - Customer Service

United Ground Express

<p><b>Airport Agent - $17/hr</b><br/></p><p><i><b>Key responsibilities</b></i><br/></p><ul><li>Greeting passengers and providing a seamless check-in and ticketing experience</li><li>Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees</li><li>Ensure passenger information is processed accurately and flights are sent out on time</li><li>Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions</li><li>May work in the Baggage Service Office to track the location of baggage and handle passenger questions</li><li>Comfortable working with computers, mobile devices, and new technologies</li><li>Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage</li><li>Maintaining composure while managing customer challenges</li><li>Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift</li><li>Cleaning of the interior of the aircraft</li><li>Read and interpret checked baggage tags, and cargo labels</li><li>Prepping and securing the aircraft for the next flight</li><li>Use radio electronic devices to communicate with co-workers or flight crew</li><li>Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies</li></ul><p><i><b>Qualifications and </b></i><b>minimum requirements</b><br/></p><ul><li>Must be at least 18 years old</li><li>Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check</li><li>Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check</li><li>Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need.</li><li>Comfortable working with computers, mobile devices, and new technologies</li><li>Must be able to use radio electronic devices to communicate with co-workers or flight crew</li><li>Must be able to read, write, fluently speak, and understand the English language</li><li>Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.</li><li>Able to perform a variety of physical activities including Pushing, bending, stooping, climbing, and working in tight spaces</li><li>Authorized to work in the United States without sponsorship</li></ul><p><i><b>What we provide</b></i><br/></p><ul><li>Competitive benefits</li><li>Competitive wages</li><li>Earned Paid Time off</li><li>Discounted travel for you and your immediate family</li><li>Career advancement opportunities</li></ul><p>United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).<br/></p><p><b>ADA Specifications</b><br/></p><ul><li>Ability to operate a computer to enter and retrieve data</li><li>Ability to utilize radio equipment for communications</li><li>Ability to lift up to 70lbs on a consistent basis</li><li>Ability to pass all pre-screening clearances applicable to position qualifications</li></ul><p><b>STL Louis Lambert International Airport Missouri</b><br/></p><p>Pay: $17.00 per hour<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Airport Agent - Customer Service & Ramp (Part-Time) (STL)

Alaska Airlines

<div>Company: Alaska Airlines The Team:
<div>
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you&rsquo;ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.</div>
Role Summary:
<div>
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.</div>
Key Duties:
<ul><li>Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.</li><li>
Sell tickets and ensure cabin accommodations.</li><li>
Perform computer, iPad and paperwork tasks.</li><li>
Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.</li><li>
Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).</li><li>
Process and secure passenger luggage.</li><li>
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.</li></ul>
Additional Details:
<div>
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they&rsquo;re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).</div>
Day in the Life:
<div>
To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.</div><p></p><div><br>
If you are unable to view the video, click this link.</div><br>
<div></div>
Job-Specific Experience, Education &amp; Skills:
<div><b>
Required</b></div><ul><li>
6 months of customer service or community service experience.</li><li>
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).</li><li>
Typing speed of at least 25 WPM.</li><li>
Ability to consistently lift 50 lbs.</li><li>
Must be able to push/pull 50 lbs.</li><li>
Must be able to bend, stoop, squat, reach and grasp.</li><li>
Flexibility to work varied shifts (e.g., weekends, holidays).</li><li>
Ability to participate in paid training.</li><li>
Ability to learn and operate a computerized reservation system.</li><li>
Ability to adapt to performing work according to set procedures.</li><li>
Ability to anticipate needs of others in a fast-paced environment.</li><li>
Ability to communicate in English.</li><li>
High school diploma or equivalent.</li><li>
Minimum age of 18.</li><li>
Must be authorized to work in the U.S.</li></ul>
Job-Specific Leadership Expectations:
<div>
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.</div>
Starting Rate: USD $21.25/Hr. Total Rewards:
<div><i>
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.</i></div><br>
<div></div><ul><li>
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air</li><li>
Comprehensive well-being programs including medical, dental and vision benefits</li><li>
Generous 401k match program</li><li>
Quarterly and annual bonus plans</li><li>
Generous holiday and paid time off</li></ul><div>
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.</div>
Airport SIDA Badge Requirements:
<div>
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.</div><br>
<div></div>
Regulatory Information:
<div><b>
Equal Employment Opportunity Policy Statement</b></div><div>
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.<br>
</div><div></div><div>We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div><br>
</div><div>We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.<br>
</div><div></div><div>To implement this policy, we will:</div><div></div><div><br>
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;<br>
(2) Ensure that employment decisions are based only on valid job requirements; and<br>
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div></div><div><br>
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.</div><div></div><div><b><br>
Government Contractor &amp; Department of Transportation (DOT) Regulations</b><br>
Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.</div>
FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Newark Featured Job: 0</div>

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