ticketing agent

Crewlogix

Job SummaryWe are looking for a detail-oriented and customer-focused Ticketing Agent to join our travel operations team. The ideal candidate will be responsible for issuing, reissuing, and managing airline tickets while ensuring accurate reservations, fare calculations, and excellent customer service.Key Responsibilities<ul><li>Handle domestic and international airline ticket bookings.</li><li>Issue, reissue, cancel, and refund tickets using GDS systems.</li><li>Provide fare quotes and advise customers on best travel options.</li><li>Manage flight schedules, seat selection, and special requests.</li><li>Ensure compliance with airline rules, fare policies, and procedures.</li><li>Coordinate with airlines for changes, upgrades, and disruptions.</li><li>Maintain accurate booking records and client documentation.</li><li>Assist sales team with ticketing support for Umrah and tour packages.</li><li>Handle customer queries professionally via phone, email, and WhatsApp.</li></ul>Requirements &amp; Qualifications<ul><li>Diploma / Bachelor&rsquo;s in Travel, Tourism, or related field (preferred).</li><li>1&ndash;3 years of experience as a Ticketing Agent or Travel Consultant.</li><li>Hands-on experience with GDS systems such as Amadeus, Sabre, or Galileo.</li><li>Strong knowledge of airline fares, routings, and ticketing rules.</li><li>Familiarity with refund, reissue, and cancellation procedures.</li><li>Good communication skills in English and Urdu (Arabic is a plus).</li><li>Basic computer skills (MS Office, email handling)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li></ul>Work Location: In person

Ticketing Agent

Hallmark Aviation Services

<div>HALLMARK AVIATION SERVICES IS LOOKING FOR TICKETING AGENT FOR PRESTIGIOUS INTERNATIONAL AIRLINES AT DFW AIRPORT

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? 


Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... 


... peace of mind 


Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at DFW 

<ul>
<li>Excellent advancement opportunities</li>
<li>Paid Training</li>
<li>Paid Parking</li>
<li>Dynamic Workplace</li>
<li>Voluntary dental, vision, and a matching 401k plan</li>
<li>Amazon Incentives</li></ul><h2 class="jobSectionHeader"> 
</h2>
<h2 class="jobSectionHeader">Are you excited yet? Fantastic! We are too.</h2> 


You will also learn to perform the following functions throughout the course of your employment: 

<ul>
<li>Learn behind-the-scenes workings of an international airport.</li>
<li>You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.</li>
<li>Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.</li>
<li>Enjoy the opportunity to professionally interact with high-profile passengers.</li>
<li>Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.</li>
</ul>
<h2 class="jobSectionHeader">Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?</h2> 

<ul>
<li>Eager to learn new skills</li>
<li>Organized and logical thinker</li>
<li>Make quick and rational decisions</li>
<li>Problem Solving</li>
<li>Ability to adapt quickly to unforeseen situations</li>
<li>Effective communication skills and good listening skills</li>
<li>Able to multi-task and carry out duties in a dynamic environment</li>
<li>At least 18 years of age</li>
<li>High school graduate or G.E.D equivalent.</li>
<li>Eligible to work in the United States</li>
<li>English proficient, other languages are a plus.</li>
<li>Computer savvy</li>
<li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li>
<li>Must be able to obtain security clearance from US Customs and Border Protection</li>
<li>Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods,</li>
</ul>
<h2 class="jobSectionHeader">Are you passionate about learning?</h2> 


Paid training with our highly knowledgeable and top performing training department. 

<h2 class="jobSectionHeader">
Equal Opportunity Employment</h2> 


Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. 


If you've come this far, then take the next step towards elevating your skills and building your new career. 


It's just one click away. 

<h3 class="jobSectionHeader">Job Summary:</h3>

Daily operations at the airport kiosk or ticketing desk, focusing on delivering outstanding customer service and resolving inquiries effectively. The role aims to maximize revenue through ticketing, ancillary sales, and promotion of products and the airline program, while ensuring operational excellence and customer satisfaction.

<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<h4 class="jobSectionHeader">1. Ticketing &amp; Reservations</h4>
<ul>
<li>Understand and address individual travel requirements.
</li>
<li>Accurately handle reservations and fare calculations.
</li>
<li>Ensure legal travel documentation (passport, visa, health) compliance.
</li>
<li>Deliver a seamless and personalized customer experience.
</li>
</ul><h4 class="jobSectionHeader">2. Ancillary Sales</h4>
<ul>
<li>Promote and upsell services such as:
<ul>
<li>Airport upgrades
</li>
<li>Extra legroom seats
</li>
<li>Excess baggage
</li>
</ul></li><li>Aim to increase revenue through value-added services.
</li>
</ul><h4 class="jobSectionHeader">3. Commercial Products</h4>
<ul>
<li>Maintain deep knowledge of Emirates&rsquo; commercial offerings.
</li>
<li>Promote products that enhance the travel experience.
</li>
</ul><h4 class="jobSectionHeader">4. Airline Program</h4>
<ul>
<li>Educate customers about airline benefits, rules, and promotions.
</li>
<li>Address queries and promote member enrollment.
</li>
<li>Conduct regular stakeholder briefings to drive awareness and participation.
</li>
</ul><h4 class="jobSectionHeader">5. Sales Administration</h4>
<ul>
<li>Monitor and document all sales activity (daily to annually).
</li>
<li>Ensure accurate cash/card reconciliation and secure deposits.
</li>
<li>Collaborate with Finance for compliance with airline procedures and local regulations.
</li>
</ul><h4 class="jobSectionHeader">6. Passenger Acceptance</h4>
<ul>
<li>Monitor booking systems and coordinate with relevant departments.
</li>
<li>Manage special cases (e.g. unaccompanied minors, medical cases).
</li>
<li>Oversee queue management and ensure a smooth customer flow.
</li>
</ul><h4 class="jobSectionHeader">7. Operational Disruptions</h4>
<ul>
<li>Proactively manage rebooking, hotel arrangements, and other disruption support.
</li>
<li>Handle denied boarding processes in line with policies.
</li>
<li>Offer alternative solutions to retain customer trust.
</li>
</ul><h4 class="jobSectionHeader">8. Airport Operations Support</h4>
<ul>
<li>Assist across various functions including:
<ul>
<li>Check-in
</li>
<li>Boarding
</li>
<li>Lounge services
</li>
<li>Ramp support
</li>
</ul></li><li>Flexibly support operational needs as directed by the Airport Services Manager.</li></ul> 
 
 
Required Skills 
<ul><li>Solid working knowledge of a major Computer Reservation System (CRS).
</li>
<li>In-depth understanding of market trends and industry practices.
</li>
<li>Successfully completed advanced courses in Reservations and Ticketing.
</li>
<li>Trained in customer service excellence and passenger handling.
</li>
<li>Proficient in Microsoft Office Suite, including Word, Excel, and Email applications.
</li>
<li>Strong communication skills with fluency in English and the local language of the country of operation (both written and spoken).</li></ul></div>

Airline Ticketing Agent - DFW Airport

Smart Trip Tourism LLC

Job Description: We are seeking a skilled Reservation &amp; Ticketing Agent to join our growing team. The ideal candidate will be responsible for handling travel bookings, managing ticketing operations, and providing exceptional support to clients. A strong grasp of GDS systems is essential for this role.Requirements:<ul><li>Male candidate preferred</li><li>Minimum 2 years of experience in ticketing</li><li>Proficiency in GDS systems (Galileo, Sabre, Amadeus)</li><li>Strong communication and customer service skills</li></ul>Job Types: Full-time, PermanentExperience: GDS 1 year (Preferred)Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per month

Ticketing Executive

EDGE SOLUTIONS TRAVEL MANAGEMENT COMPANY

Job description:Position: Ticketing Consultant/ Ticketing ExecutiveJob Description<ul><li>Prepare airline itineraries, calculate fares and share quotations</li><li>Make reservation and Issue tickets (domestic &amp; international)</li><li>Provide customer support and advice to corporate and retail customers on schedules, routes and travel policies</li></ul>Qualification &amp; Skill Requirement<ul><li>Intermediate/ Bachelor in Commerce (B. Com)</li><li>Expert command over Galileo GDS (routing, fare pricing, issuance, re-issuance and refund)</li><li>Confident and good communication skills</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Work ExperienceMinimum 3 years of professional work experience in the role of &ldquo;Ticketing Consultant/Ticketing Officer.&rdquo;Note:Candidates with relevant experience ONLY will be invited for interview.How to Apply?<ul><li>Email: hr-admin@edgesolutions.com.pk OR Call: 0336-3664570</li><li>Office Location: Zamzama, D.H.A Phase V, Karachi Pakistan</li><li>Job Type: Full-time</li><li>Work Location: In person</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Ticketing Executive / Ticketing Consultant

Pinoy Arabian

A Ticketing Executive is responsible for managing ticket sales and customer service related to ticketing operations. With 2 years of experience, the ideal candidate will handle ticket issuance, changes, and cancellations, ensure excellent customer service, and manage the backend operations efficiently.Key Responsibilities:Daily Tasks:<ul><li>Ticket Issuance:</li><li>Process new ticket bookings for customers via phone, email, or in-person requests.</li><li>Issue, reissue, and cancel tickets as per customer requests and company policy.</li><li>Handle fare calculations and ensure accurate ticket pricing.</li><li>Customer Service:</li><li>Address customer inquiries and resolve ticket-related issues.</li><li>Provide travel information, including flight schedules, seat availability, and fare details.</li><li>Assist customers with special requirements, such as meal preferences and seat assignments.</li><li>Backend Operations:</li><li>Maintain and update booking systems with accurate customer information and travel details.</li><li>Monitor and manage ticket inventories.</li><li>Coordinate with airlines and other travel service providers.</li><li>Financial Transactions:</li><li>Process payments and refunds for ticket purchases.</li><li>Ensure proper documentation and record-keeping for all transactions.</li><li>Compliance and Documentation:</li><li>Adhere to company policies and industry regulations regarding ticketing procedures.</li><li>Prepare daily reports on ticket sales and other relevant metrics.</li></ul>Monthly Tasks:<ul><li>Reporting:</li><li>Generate monthly sales reports, highlighting key performance indicators.</li><li>Analyze sales trends and provide insights for improvement.</li><li>Training and Development:</li><li>Participate in training sessions to stay updated on industry trends and company policies.</li><li>Mentor junior staff and provide guidance on ticketing procedures and customer service.</li><li>Inventory Management:</li><li>Conduct a monthly audit of ticket inventories and reconcile discrepancies.</li><li>Coordinate with suppliers to ensure adequate stock levels.</li></ul>Quarterly Tasks:<ul><li>Performance Review:</li><li>Review and evaluate personal and team performance against set targets.</li><li>Identify areas for improvement and develop action plans.</li><li>Strategic Planning:</li><li>Contribute to quarterly business planning sessions.</li><li>Provide input on strategies to enhance customer satisfaction and increase ticket sales.</li><li>Market Analysis:</li><li>Conduct market research to understand competitor strategies and market trends.</li><li>Recommend adjustments to pricing and marketing strategies based on findings.</li></ul>Qualifications and Skills:<ul><li>Minimum of 2 years of experience in a ticketing or travel agency role.</li><li>Proficiency in global distribution systems (GDS) like Amadeus, Sabre, or Galileo.</li><li>Strong customer service and communication skills.</li><li>Detail-oriented with excellent organizational abilities.</li><li>Ability to work under pressure and handle multiple tasks simultaneously.</li><li>Basic accounting and financial transaction skills.</li><li>Knowledge of industry regulations and compliance requirements.</li></ul>Job Types: Full-time, Permanent

Reservation & Ticketing Executive

Al Tawasoa Employment Services

Location / 工作地点: Dubai, United Arab Emirates Employment Type / 工作性质: Full-Time 全职Job Summary / 职位概述We are seeking an experienced and detail-oriented Ticketing Officer to join our team in Dubai. The ideal candidate must be familiar with major Global Distribution Systems (GDS) such as Amadeus, Sabre, and other airline reservation platforms.我们诚聘一名经验丰富、认真细致的机票操作员加入迪拜团队。候选人需熟悉主流全球分销系统（GDS），如 Amadeus、Sabre 等航空订座系统，并具备独立操作能力。Key Responsibilities / 主要职责<ul><li>Handle flight bookings, ticket issuance, reissuance, cancellations, and refunds.</li><li>负责机票预订、出票、改签、退票及退款等操作。</li><li>Operate GDS systems such as Amadeus, Sabre, or similar platforms.</li></ul>熟练操作 Amadeus、Sabre 等订座系统。<ul><li>Provide accurate fare quotations and travel advice to clients.</li></ul>为客户提供准确报价及专业出行建议。处理公司客户及个人客户的出行订单。与航空公司沟通航班变更及特殊需求。做好订单记录及相关文件管理。高效、专业地解决机票相关问题。Requirements / 任职要求<ul><li>Manage corporate and individual travel bookings.</li><li>Coordinate with airlines regarding schedule changes and special requests.</li><li>Maintain proper booking records and documentation.</li><li>Resolve ticketing issues efficiently and professionally.</li></ul><ul><li>Minimum 2&ndash;3 years of experience in airline ticketing or travel agency operations.</li><li>2&ndash;3年以上航空票务或旅行社操作经验。</li><li>Proficiency in Amadeus, Sabre, or other GDS systems (mandatory).</li></ul>必须熟练掌握 Amadeus、Sabre 或其他 GDS 系统。<ul><li>Good knowledge of international and domestic fare rules.</li></ul>熟悉国际及国内机票运价规则。具备良好的英文沟通能力，会中文者优先。能承受工作压力，具备多订单同时处理能力。有阿联酋本地工作经验者优先。Preferred Qualifications / 优先条件<ul><li>Good communication skills in English; Chinese language ability is an advantage.</li><li>Ability to work under pressure and handle multiple bookings simultaneously.</li><li>Currently based in UAE is preferred.</li></ul><ul><li>IATA certification is an advantage.</li><li>持有 IATA 相关证书者优先。</li><li>Experience handling corporate travel accounts is preferred.</li></ul>有企业客户服务经验者优先。What We Offer / 我们提供&middot; Paid annual leave 带薪年假&middot; Round-trip air ticket benefit 提供往返机票福利&middot; UAE employment visa 提供阿联酋工作签证&middot; Medical insurance 提供医疗保险&middot; Competitive salary package 具有竞争力的薪资待遇&middot; Professional working environment &amp; career growth opportunities 专业的工作环境及良好的职业发展空间Job Types: Full-time, Permanent

Ticketing Officer / 机票操作员

Ahmad Enterprises

Job Title: Accountant / Ticketing ClerkLocation: Dr Daud Pota Rd Karachi Cantt Employment Type: Full-Time Department: Accounts &amp; OperationsJob SummaryWe are seeking a responsible and detail-oriented Accountant / Ticketing Clerk to manage daily accounting tasks along with ticket booking and customer service responsibilities. The ideal candidate should have 3&ndash;5 years of relevant experience and the ability to handle both financial and operational duties efficiently.Key ResponsibilitiesAccounting Duties:<ul><li>Maintain daily financial records and ledger entries</li><li>Prepare vouchers, invoices, and receipts</li><li>Handle cash management and bank reconciliations</li><li>Assist in preparing financial reports</li><li>Monitor expenses and ensure proper documentation</li></ul>Ticketing Duties:<ul><li>Manage ticket bookings, cancellations, and rescheduling</li><li>Assist customers with schedules and fare information</li><li>Maintain accurate booking and payment records</li><li>Coordinate with operations regarding availability and schedules</li></ul>Requirements<ul><li>3&ndash;5 years of experience in accounting and/or ticketing operations</li><li>Bachelor&rsquo;s degree for Accountant </li><li>FA/Intermediate for Ticket booking clerk </li><li>Strong numerical and analytical skills</li><li>Basic knowledge of accounting software and booking systems</li><li>Proficiency in MS Office</li><li>Good communication and customer service skills</li><li>Ability to multitask and work under pressure</li></ul>Equal OpportunityMale and female candidates are both encouraged to apply.How to ApplyInterested candidates can contact us at: 03047598087 asif.basheer99@gmail.comApply now and join our team.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Accountant / Ticketing Clerk

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