ticketing agent

Alorica

<div>
 
 
 Ready to launch your career with Alorica? We're hiring enthusiastic Customer Service Representatives to join our global ticketing account!
 
 
 
 
 
 
 
 Location:
 
 Sheikh Zayed City
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fluent proficiency in
 
 English (B2-C1)
 
 </li>
 <li>
 Flexibility to work rotational shifts.
 </li>
 <li>
 A passion for providing excellent customer service.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 The highest NET salary
 </li>
 <li>
 Transportation provided 24/7 (both ways)
 </li>
 <li>
 Overnight allowance.
 </li>
 <li>
 Fully paid training.
 </li>
 <li>
 Social and medical insurance.
 </li>
 <li>
 Fast-track promotion opportunities
 </li>
 </ul>
 
 
 
 
 
 
 But that&rsquo;s just the start&ndash;here are a few more reasons to consider Alorica.
 
 
 
 <ul>
 <li>
 Career development opportunities
 </li>
 <li>
 Extensive training programs
 </li>
 <li>
 Access top notch technologies and best practices
 </li>
 <li>
 Excellent working environment
 </li>
 <li>
 Company events
 </li>
 </ul>
 
 
 
 
 
 
 
 Ready to kickstart your career? Apply now and join our global team!
 
 
 
</div>

English Speaking - Ticketing Agent

Taraki

<div>
 Our client
 
 The Logic Design
 
 is looking for
 
 Travel Consultant | Flight &amp; Visa Processing
 
 in
 
 Lahore.
 
 
 
 
 Job Description:
 
 
 
 Location: Model Town, Lahore
 
 
 Timings: 11:00 AM &ndash; 7:00 PM (Monday to Saturday)
 
 
 Salary: PKR 70,000 &ndash; 80,000 per month (Based on Experience)
 
 
 Company: Travel Guru
 
 
 Hiring Partner: Hire With AR
 
 
 Urgent Hiring &ndash; Immediate Joining Required
 
 
 Travel Guru is looking for a professional Travel Agent / Travel Consultant with hands-on experience in visa processing, air ticketing, and travel coordination.
 
 
 If you have experience in travel agency operations, GDS systems (Amadeus, Sabre, Galileo), and international travel bookings, this is a great opportunity to grow in the travel industry.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle visa processing, documentation &amp; embassy coordination
 </li>
 <li>
 Manage air ticket bookings, reissuance &amp; cancellations
 </li>
 <li>
 Arrange hotel reservations via platforms like Booking.com &amp; Agoda
 </li>
 <li>
 Prepare complete travel itineraries for clients
 </li>
 <li>
 Coordinate with airlines, hotels &amp; international partners
 </li>
 <li>
 Provide end-to-end travel support to multiple clients
 </li>
 <li>
 Handle urgent travel requests efficiently
 </li>
 <li>
 Handle documentation of visa and travelling
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Travel Agent / Travel Consultant / Visa Officer
 </li>
 <li>
 Hands-on experience with GDS systems (Amadeus / Sabre / Galileo)
 </li>
 <li>
 Strong knowledge of international visa processes &amp; travel regulations
 </li>
 <li>
 Experience with air ticketing &amp; hotel booking systems
 </li>
 <li>
 Excellent communication &amp; coordination skills
 </li>
 <li>
 Ability to work under pressure and manage multiple clients
 
 
 
 </li>
 </ul>
 
 Preferred Candidates
 
 
 
 <ul>
 <li>
 Experience in a Travel Agency / Tour Operator
 </li>
 <li>
 Immediate joiners will be prioritized
 
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Professional and growth-oriented environment
 </li>
 <li>
 Hands-on exposure to international travel operations
 </li>
 <li>
 Career growth opportunities in the travel &amp; tourism industry
 
 </li>
 </ul>
</div>

Travel Consultant | Flights & Visa Processing - The Logic Design

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective communication, operational awareness, and adherence to safety and service procedures. The Customer Service Agent contributes to efficient station operations by assisting with Ticket Vending Machine usage, managing queues, and maintaining professional service standards.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Customer Interaction &amp; Service Delivery
 
 
 
 <ul>
 <li>
 Maintain a positive, empathetic, and professional attitude during all customer interactions.
 </li>
 <li>
 Respond promptly and effectively to customer inquiries and requests.
 </li>
 <li>
 Handle and resolve customer complaints professionally and escalate when necessary.
 </li>
 <li>
 Provide accurate information on routes, travel regulations, products, and services.
 </li>
 <li>
 Offer dedicated support to People of Determination (POD) and vulnerable passengers.
 </li>
 <li>
 Proactively welcome and guide passengers throughout the station environment.
 </li>
 <li>
 Ensure customer satisfaction by delivering consistent, high-quality service.
 
 
 </li>
 </ul>
 
 Ticketing &amp; Transaction Management
 
 
 
 <ul>
 <li>
 Sell, issue, renew, and process tickets and subscriptions accurately at Ticket Offices and Subscription Offices.
 </li>
 <li>
 Support passengers in operating Ticket Vending Machines and promote their use to improve service flow.
 </li>
 <li>
 Manage assigned ticketing and subscription products responsibly.
 </li>
 <li>
 Conduct accurate cash handling, including receiving payments, counting, sorting, recording, and reporting discrepancies.
 </li>
 <li>
 Verify tickets, subscription cards, and cash stock at the beginning and end of each shift.
 </li>
 <li>
 Use ticket office equipment, tools, and machines correctly and responsibly.
 </li>
 <li>
 Monitor the proper functioning of ticket office devices and report malfunctions promptly.
 
 
 </li>
 </ul>
 
 Ticket Vending Machine (TVM) Support
 
 
 
 <ul>
 <li>
 Assist customers in using Ticket Vending Machines and guide them through the transaction steps.
 </li>
 <li>
 Perform visual checks only to ensure Ticket Vending Machines are clean, accessible, and available for passenger use.
 </li>
 <li>
 Report all issues such as malfunctions, shortages, or operational concerns immediately to supervisors or technical teams.
 </li>
 <li>
 Communicate Ticket Vending Machine downtime or service disruptions clearly and professionally to passengers.
 </li>
 <li>
 Document TVM-related issues according to instructions when required.
 
 
 </li>
 </ul>
 
 Queue &amp; Crowd Management
 
 
 
 <ul>
 <li>
 Organize and manage customer queues during peak hours and high-demand periods.
 </li>
 <li>
 Support smooth customer flow in front of sales points and station entry/exit areas.
 </li>
 <li>
 Intervene proactively to prevent congestion and ensure efficient service delivery.
 
 
 </li>
 </ul>
 
 Administrative &amp; Record-Keeping Duties
 
 
 
 <ul>
 <li>
 Process customer forms, applications, and service requests accurately.
 </li>
 <li>
 Maintain detailed records of customer interactions, transactions, complaints, and observations.
 </li>
 <li>
 Communicate shift updates and relevant information accurately during handovers.
 </li>
 <li>
 Report operational deficiencies, emergencies, or incidents through the proper reporting chain.
 </li>
 <li>
 Ensure fingerprint attendance matches attendance records in compliance with company policies.
 </li>
 <li>
 Adhere to company dress code and maintain professional appearance at all times.
 
 
 </li>
 </ul>
 
 Internal Coordination &amp; Operational Support
 
 
 
 <ul>
 <li>
 Coordinate with colleagues and station teams to ensure continuity of service across shifts.
 </li>
 <li>
 Provide feedback to support improvements in customer service processes.
 </li>
 <li>
 Follow all operational guidelines, instructions, and procedures issued by management.
 </li>
 <li>
 Perform any additional duties assigned by supervisors or line managers.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture and participate in safety briefings as required.
 </li>
 <li>
 Comply with RDMC RQHSE policies, procedures, and Safety Management System requirements.
 </li>
 <li>
 Report unsafe conditions, security concerns, or environmental hazards immediately.
 </li>
 <li>
 Understand that safety, security, and environmental protection are shared responsibilities.
 </li>
 <li>
 Intervene appropriately in cases of observed safety, security, or environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Minimum requirement: Diploma degree in a relevant discipline.
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in business administration or any related field.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Basic knowledge of customer service principles and best practices.
 </li>
 <li>
 General understanding of ticketing systems and customer-facing devices.
 </li>
 <li>
 Basic familiarity with computer tools and digital interfaces.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0-3 years of experience in customer service, retail, hospitality, or frontline service roles is preferred.
 </li>
 <li>
 Experience in cash handling or public-facing environments is an advantage.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Calm Under Pressure: Maintains composure and professionalism in challenging situations.
 </li>
 <li>
 Team Collaboration: Works effectively with colleagues to support seamless operations.
 </li>
 <li>
 Customer Orientation: Demonstrates strong commitment to passenger satisfaction.
 </li>
 <li>
 Communication Skills: Provides clear and respectful verbal communication in all situations.
 </li>
 <li>
 Attention to Detail: Ensures accuracy in transactions, records, and procedures.
 </li>
 <li>
 System Awareness: Shows comfort using ticketing devices and customer service tools.
 </li>
 <li>
 Problem Solving: Identifies issues and takes appropriate steps to resolve or escalate them.
 </li>
 <li>
 Professional Conduct: Adheres strictly to rules, procedures, and company policies.
 </li>
 <li>
 Flexibility: Willing to work shift patterns, weekends, and holidays as per roster.
 </li>
 <li>
 Respectful Interaction: Builds cooperative relationships with internal and external stakeholders.
 </li>
 </ul>
</div>

Customer Service Agent

Korean Air

<div>
 
 Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.
 
 
 Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Seattle&ndash;Tacoma International Airport office.
 
 
 
 
 
 1. About the Job
 
 <ul>
 <li>
 
 Position:
 
 &nbsp;Passenger Traffic Agent
 </li>
 <li>
 
 Location:
 
 &nbsp;Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 
 Job Type:
 
 &nbsp;Full-Time, Contract
 </li>
 </ul>
 
 
 
 
 2. Job Description/Responsibilities
 
 <ul>
 <li>
 Provide top quality customer service to passengers at Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
 </li>
 <li>
 Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
 </li>
 <li>
 Comply with all federal, state, and airport authority security requirements and Korean Air&rsquo;s policies.
 </li>
 <li>
 Handle any necessary report generation and any general administration tasks.
 </li>
 <li>
 Perform all other duties assigned or delegated by managers.
 </li>
 </ul>
 
 
 
 
 3. Requirements and Preferred Qualifications
 
 <ul>
 <li>
 Must be legally authorized to work in the U.S. without sponsorship
 </li>
 <li>
 Must be able to work on days, evenings, weekends and holidays
 </li>
 <li>
 Previous airline customer service experience welcomed and preferred
 </li>
 </ul>
 
 
 
 
 4. Benefits
 
 <ul>
 <li>
 Discounted airline tickets
 </li>
 <li>
 Medical, dental, and vision insurance
 </li>
 <li>
 401k (After 1 year of hire)
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Paid Vacation and holidays
 </li>
 </ul>
 
 
 
 
 5. Other
 
 <ul>
 <li>
 Only qualified applicants will be contacted
 </li>
 </ul>
 
 
 
</div>

Passenger Traffic Agent

GAT Airline Ground Support

Job Summary
 As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
 
Responsibilities: 
<ul>
<li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.</li>
<li>Must be able to announce both incoming and outbound flights.</li>
<li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.</li>
<li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.</li>
<li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.</li>
<li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.</li>
<li>Able to stand and work in one location for up to four hours at a time.</li>
<li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.</li>
<li>Work independently without direct supervision.</li>
</ul>
Requirements: 
<ul>
<li>Must be at least 18 years of age</li>
<li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.</li>
<li>Ability to read, speak, and understand the English language.</li>
<li>Ability to stand for long periods of time</li>
<li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone.</li>
<li>Possess entry-level computer skills</li>
<li>Occasionally lift bags or items weighing between 50 and 70 pounds</li>
<li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law</li>
<li>Must be able to work nights, weekends, and holidays</li>
</ul>

Airport Customer Service Agent

Envoy Air

<div>Overview:

Come and work for Envoy Air, an American Airlines Group Company, at Wichita- Dwight D. Eisenhower National Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. 
We are hiring immediately, with no experience required! 
Pay rate: $15.20
Responsibilities:

What&rsquo;s in it for you?<ul><li>
Travel for free with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.</li><li>
Both full-time and part-time positions available.</li><li>
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul>
What you will be doing!<ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul><div></div><div> 
#envoymorespend</div>
Qualifications:

Requirements:<ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li><div>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</div></li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos 
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</div>

Airport Agent - Ramp and Customer Service (Full-Time)

<div>Overview:

Come and work for Envoy Air, an American Airlines Group Company, at SBN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. 
We are hiring immediately, with no experience required! 
Pay rate: $15.77 / HR
Responsibilities:

What&rsquo;s in it for you?<ul><li>
Travel for free with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.</li><li>
Both full-time and part-time positions available.</li><li>
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul>
What you will be doing!<ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:

Requirements:<ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos 
#EnvoyOUT 
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</div>

Airport Agent - Ramp and Customer Service

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