tier 2 support technician

John Staurulakis

<div><h3 class="jobSectionHeader">Description</h3><div> 
JSI invites you to join our team as a Tier 1 Tech Support Technician on our Contact Center team in Madison, Mississippi, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion&mdash;while advancing your career within a mission-driven, growth-focused organization. 
</div><div>
Position Overview:</div><div>
As a Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investigate, and resolve customers&rsquo; peripheral related problems. In this role, you will collaborate with our Contact Center team to provide essential technical support to our partners&rsquo; customers in a professional, friendly and efficient manner. Your weekly work schedule will consist of four, 10-hour days, typically including one weekend day.</div> 
<h3 class="jobSectionHeader">
Responsibilities</h3> 
<ul>
<li>
Provide essential Tier 1 support to customers in a professional and customary manner.</li>
<li>Answer inbound tech support calls and make outbound calls to customers as needed.</li>
<li>Thoroughly troubleshoot, investigate, and resolve customers&rsquo; peripheral related problems.</li>
<li>Keep detailed notes of all work performed on customers&rsquo; peripherals.</li>
<li>Manage and monitor the ticketing queue ensuring that all customer support requests are handled in a quick, thorough, and efficient manner.</li>
<li>Maintain 90% QA (quality assurance) ratings.</li>
<li>Work on other ongoing and short-term projects as outlined by management.</li></ul> 
<h3 class="jobSectionHeader">
Qualifications</h3><div> 
 Required Qualifications:</div><ul>
<li>High school diploma or equivalent.</li>
<li>Excellent communication, both verbal and written and proficient in English.</li>
<li>Proficient knowledge of computer systems and networks, encompassing the ability to diagnose and resolve issues related to both hardware and network functionalities.</li>
<li>Ability to manage time and effectively prioritize numerous projects at one time.</li>
<li>Willingness to solve complicated problems and see projects through to completion.</li>
</ul><div>Preferred Qualifications:</div><ul>
<li>1+ years of experience in a technical support role.</li>
<li>1+ years of experience in a contact center environment handling high volume of calls.</li>
</ul><div>Physical Requirements/Working Conditions:</div><ul>
<li>Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen.</li>
<li>Regularly requires manual dexterity, visual activity, verbal communication, and auditory skills.</li></ul> 
<h3 class="jobSectionHeader">
Benefits and Compensation</h3> 
<ul>
<li>
Competitive salary + performance-based bonuses.</li>
<li>Comprehensive benefits package (medical, dental, vision, 401(k)).</li>
<li>Generous PTO and travel support.</li>
<li>Ongoing professional development and educational opportunities.</li></ul> 
<h3 class="jobSectionHeader">
About John Staurulakis (jsitel.com)</h3><div>
About the Company 
</div><div>JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 1000 clients nationwide and a powerful presence in markets like Florida, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world. 
</div><div>To learn more about JSI, visit us at jsitel.com.</div></div>

Tier 1 Tech Support Technician

Ardurra

<div>Ardurra is looking to hire a Tier 2 IT Desktop Support Technician to join our team in San Luis Obispo, CA!

Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients.

We have been creating opportunities for our employees to develop both personally and professionally. As a result, our team has contributed to some of the nation&rsquo;s most important infrastructure projects. These are projects that can positively impact people&rsquo;s lives.

Primary Function

IT Desktop Support Technicians provide first and second level technical support through phone, email and chat support) to resolve technical end user service and support requests. Provide onsite and remote help desk support over the phone, email, and ticket system. Elevates complex and/or high priority problems they cannot solve to the appropriate support person.

Primary Duties
<ul>
<li>Diagnose and troubleshoot end user desktop application issues and provide appropriate solution</li>
<li>Able to troubleshoot complex technical issues and develop easy to understand solutions</li>
<li>Follow-up with end users to provide status updates</li>
<li>Perform account management and maintenance for various applications and systems (e. g., create or modify user accounts and permissions, perform password resets)</li>
<li>Communicate with customers at all levels in technical and non-technical roles</li>
<li>Work collaboratively with people across the organization</li>
<li>Support for PCs, laptops, printers, cell phones, tablets, etc.</li>
<li>Support end users in their use of applications such as Microsoft Office, Deltek, Ultipro, CAD Software (i.e., Autodesk Bentley, etc.) including installation, modification, and repair</li>
<li>Troubleshoot networks, servers, hardware systems, operating systems, and application technical issues</li>
<li>Create and manage technical documentation</li>
<li>Assist the engineering team with project implementation</li>
<li>Ensure compliance with all Policies and Procedures</li>
</ul>
Education and Requirements
<ul>
<li>Associates or Bachelor Degree in Computer Science or IT Administration</li>
<li>5+ years&rsquo; experience in MSP field or technical support level 2 or higher</li>
<li>5+ years&rsquo; experience in Switching, Compliance, Microsoft Active Directory and MSP related service offerings</li>
<li>Experience with installation and support of various CAD applications (i.e., Autodesk, Bentley, etc.)</li>
<li>Demonstrate knowledge in Microsoft server configuration and administration including Active Directory</li>
<li>One or more of the following certifications: A+, MS Desktop Administrator, Network +</li>
<li>Excellent organizational, interpersonal and communication skills (both oral and written) and experience with direct client communication</li>
<li>Experienced in performing needs-assessment and making solution recommendations</li>
<li>Ability to work in a team environment and demonstrate strong problem-solving skills</li>
<li>Ability to multi-task and work multiple projects/issues simultaneously</li>
<li>Some physical work required such as installing and managing cables</li>
<li>Able to lift up to 50 lbs. (servers)</li>
<li>Availability to work weekends</li>
<li>Valid Driver&rsquo;s License</li>
<li>Ability to travel</li>
</ul>
Preferred qualifications
<ul>
<li>Intermediate experience in System Administration, IT Security, VPN Configuration, Routing and Switching, Compliance, Virtualization</li>
</ul>
Salary Range

$75,000 - $85,000/year (DOE)

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We&rsquo;re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

#LI-KB1</div>

Tier 2 Desktop Support Technician

Cyber Husky

Job Summary Cyber Husky is hiring a Tier 2 IT Support Technician to support business clients across a mix of remote and on-site work.This role is ideal for someone with 3&ndash;7 years of experience who can troubleshoot issues independently, work directly with clients, and collaborate with a remote support team.Responsibilities<ul><li>Provide Tier 2 IT support (remote and on-site)</li><li>Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, user access)</li><li>Support Azure AD / Entra ID, MFA, and user management</li><li>Set up and support workstations (Windows environments)</li><li>Troubleshoot hardware, software, and network issues (Wi-Fi, connectivity, switching)</li><li>Assist with onboarding/offboarding and device setup</li><li>Escalate complex issues when needed</li><li>Communicate clearly with clients and team members</li></ul>Requirements<ul><li>3&ndash;7 years of IT support experience</li><li>Strong Microsoft 365 experience</li><li>Solid understanding of networking (DNS, DHCP, Wi-Fi, routers/switches)</li><li>Experience supporting Windows environments</li><li>Ability to work independently and manage tickets</li><li>Strong communication and professionalism</li><li>Must be located in SC or Charlotte, NC area</li><li>Reliable transportation for on-site work</li></ul>Nice to Have<ul><li>MSP experience</li><li>Experience with RMM tools (NinjaOne or similar)</li><li>Familiarity with Intune or endpoint management</li><li>Interest in AI tools or automation</li></ul>Position Details<ul><li>Full-time role</li><li>Hybrid (remote + on-site)</li><li>Occasional after-hours support</li><li>Some travel between client sites may be required</li></ul>Pay: $55,000.00 - $80,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you legally authorized to work in the United States and a U.S. Citizen?</li></ul>Work Location: Hybrid remote in Charlotte, NC 28270

Tier 2 IT Support Technician (Hybrid – SC / Charlotte, NC)

SERVICETEC

<div>Title: Service Desk Technician 


Location: Detroit Metropolitan Wayne County Airport (DTW), Detroit, MI 


Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec, the leading independent provider of managed IT services to the aviation industry, has an exciting recruitment opportunity due to business expansion for a Service Desk Technician at Detroit Metropolitan Wayne County Airport (DTW) in Michigan. If you are looking for an challenge whereby no two days are the same, then this position may be for you. 


FLSA Status and Hours: This is a full time position and requires onsite shift work. Hours are 9:00 AM to 6:00 PM, Monday to Friday. 


Position Overview: The Service Desk Technician will be responsible for providing onsite Tier 1 and Tier 2 level technical support for all issues reported to the Service Desk. 


Responsibilities:
<ul>
<li>Act as the initial point of contact for troubleshooting and resolve issues promptly, striving to resolve them on the first call.</li>
<li>Demonstrate expertise in a wide range of desktop hardware/software, including desktops, copiers, laptops, tablets, printers, office phones, projectors, and smart devices.</li>
<li>Troubleshoot, diagnose, and resolve issues related to operating systems, hardware, and software by analyzing symptoms and identifying root causes.</li>
<li>Accurately record, prioritize, and update all IT support requests using service desk software.</li>
<li>Ensure proper escalation procedures are followed.</li>
<li>Utilize remote management or monitoring software for expedited remedial work and proactive support.</li>
<li>Maintain flexibility to adjust work schedules, including availability for after-hours and weekends if necessary.</li></ul> 


Experience and Qualifications:
<ul><li>College diploma or university degree in Computer Science, Information Technology, or related field, or 2+ years of equivalent work experience.</li>
<li>Proficiency with ticketing applications and providing level 1 or 2 support in a large organization (1000+ employees).</li>
<li>Familiarity with MS Windows and Windows-based software, including Office 365 and Active Directory.</li>
<li>Strong knowledge of computer hardware diagnostics and repair.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Self-motivated with the ability to work independently.</li>
<li>Ability to pass an airport background investigation and possess a valid driver&rsquo;s license.</li></ul> 


Preferred Knowledge and Certifications:
<ul>
<li>Desktops and PC hardware</li>
<li>Installing/configuring printers</li>
<li>Microsoft Operating Systems</li>
<li>A+, Net+, or Security+ certifications preferred</li>
<li>ITIL Foundations training/qualifications advantageous</li>
<li>PCI DSS Compliance certification preferred</li></ul> 


Benefits:
<ul>
<li>Excellent healthcare benefits: Medical and Dental.</li>
<li>401K including an employer match.</li>
<li>Paid time-off and sickness leave.</li>
<li>Paid Military Leave.</li></ul> 


Join Our Team 
ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world&rsquo;s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 
ServiceTec Culture: 
ServiceTec is a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. 
We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. 
We consistently recognize those employees who go &ldquo;above and beyond.&rdquo; 
For Immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence. 
ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. 
The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. 
We are thankful to receive any applications; however, only those selected for an interview will be contacted. 
Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.</div>

Service Desk Technician

Inceed

<div>
 
 
 
 Position:
 
 
 &nbsp;Service Desk Technician (Tier 1)
 
 
 
 
 Compensation:
 
 
 &nbsp;$22 - $26/hour, depending on experience
 
 
 
 
 Location:
 
 
 &nbsp;Denver, Colorado
 
 
 Inceed has partnered with a great company to help find a skilled&nbsp;
 
 Service Desk Technician (Tier 1)
 
 &nbsp;to join their team!
 
 
 Join a dynamic team providing top-notch IT support in a vibrant environment. This role offers an exciting opportunity to enhance your skills in Tier 1 troubleshooting and laptop refreshes.
 
 
 
 
 Key Responsibilities &amp; Duties:
 
 
 
 <ul>
 <li>
 Troubleshoot hardware and resolve Tier 1 issues
 </li>
 <li>
 Reset passwords and manage IT assets
 </li>
 <li>
 Perform laptop refresh and setup
 </li>
 <li>
 Roll out Intune and assist onsite
 </li>
 <li>
 Scan and tag assets to maintain records
 </li>
 <li>
 Collaborate with team for seamless operations
 </li>
 <li>
 Provide excellent customer service
 </li>
 </ul>
 
 
 
 Required Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 6+ months of IT support experience
 </li>
 <li>
 Proficiency in troubleshooting hardware
 </li>
 <li>
 Experience with Microsoft Intune
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to manage IT assets effectively
 </li>
 </ul>
 
 
 
 Nice to Have Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Certifications like CompTIA A+, Network+
 </li>
 <li>
 Experience with ticketing systems
 </li>
 <li>
 Knowledge of asset management tools
 </li>
 </ul>
 
 
 
 Perks &amp; Benefits:
 
 
 
 <ul>
 <li>
 3 different medical health insurance plans, dental, and vision insurance
 </li>
 <li>
 Voluntary and Long-term disability insurance
 </li>
 <li>
 Paid time off, 401k, and holiday pay
 </li>
 <li>
 Weekly direct deposit or pay card deposit
 </li>
 </ul>
 
 
 
 Other Information:
 
 
 
 <ul>
 <li>
 Interview process includes 1 to 2 rounds
 </li>
 <li>
 Schedule: 32 hours/week, Monday-Thursday
 </li>
 <li>
 Free parking available onsite
 </li>
 <li>
 Collaborative team environment
 </li>
 </ul>
 
 If you are interested in learning more about the&nbsp;
 
 Service Desk Technician (Tier 1)
 
 &nbsp;opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
 
 
 
 We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We&rsquo;re here to help every person, whether client, candidate, or employee, find and secure what&rsquo;s better for them.
 
 
 
 
 Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
 
 
 
 
</div>

Service Desk Technician (Tier 1)

Solvere One

<div>
 
 About the Company&nbsp;
 
 
 Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.&nbsp;
 
 
 Opening&nbsp;
 
 
 Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1&nbsp; and passing all other requests on to tier 2 and Tier 3 technicians.&nbsp; The technician will also work on projects assigned by internal client IT staff.&nbsp;
 
 
 Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.&nbsp;
 
 
 Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.&nbsp;&nbsp;&nbsp;
 
 
 This role reports to the Service Delivery Manager.&nbsp;
 
 
 Position Requirements:&nbsp;
 
 
 Examples of essential duties are interpreted as being descriptive and not restrictive.&nbsp;
 
 <ul>
 <li>
 
 Identifies, diagnoses, and resolves Tier 1 &nbsp;incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Create detailed technical documentation for resolutions of issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Update and maintain hardware inventory&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Audio/visual support for conference and training room equipment&nbsp;
 
 </li>
 </ul>
 
 Required Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 Microsoft Windows Desktop OS installation and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Apple / Mac Desktop OS installation and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Microsoft Office 365 administration and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 iPhone / Android troubleshooting&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Multi-factor Authentication configuration and support&nbsp;
 
 </li>
 </ul>
 
 Preferred Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 ConnectWise Manage&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 ConnectWise Automate&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 IT Glue&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Sophos suite of solutions&nbsp;
 
 </li>
 </ul>
 
 This is a full-time, salaried position. Salary commensurate with experience.&nbsp;
 
 
 Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.&nbsp;
 
</div>

Desktop Support Technician - Tier 1

UCHealth

<div>Desktop Technican
 
 
Location: UCHealth UCHlth Anschutz Inpt Pavilion, US:CO:Aurora 
 
Department: Desktop Support 
 
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
 
 
Shift: Days
 
 
Pay: $28.26 - $42.39 / hour. Pay is dependent on applicant's relevant experience 
 
This position is an onsite role and does not offer a hybrid or remote option.
 
 
Summary:Provides tier 1 and tier 2 operational support for desktop computing devices through deployment, repair, replacement, consultation and monitoring. 
 
Responsibilities: 
<ul><li>
Responds to support requests in tracking system. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response.</li><li>
Diagnoses, resolves and closes desktop computing issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.</li><li>
Documents and reports customer inquiries regarding new/different functionality.</li><li>
Provides end-user desktop computing training.</li><li>
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.</li></ul> 

Requirements: 
<ul><li>
High School diploma or GED.</li><li>
3 years of relevant experience.</li></ul> 
Employees are our number one asset. 
 
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. * 
 
Recognition 
<ul><li>
Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.</li><li>
Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
</li><li>Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
</li></ul> 
Health and well-being 
<ul><li>
Medical, dental and vision coverage.</li><li>
Access to 24/7 mental health and well-being support for employees and dependents.</li><li>
Discounted gym memberships and fitness resources.</li><li>
Free Care.com membership.</li><li>
Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.</li><li>
Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.</li><li><ul><li>
New employees receive an initial PTO load with first paycheck.</li></ul></li><li>
Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.</li><li>
Employer-provided short-term disability and long-term disability with a buy-up coverage option.</li></ul> 
Retirement and savings 
<ul><li>
403(b) plan with employer matching contribution.</li><li>
Additional 457(b) plan may be available.</li><li>
Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.</li></ul> 
Education and career growth 
<ul><li>
UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.</li><li><ul><li>
Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
</li><li>Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
</li></ul></li><li>Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
</li><li>Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.</li></ul> 
<ul><li>Eligibility for some programs is based on an employee's scheduled work hours.
</li></ul> 
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
 
 
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. 
 
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization. 
 
Who We Are (uchealth.org)</div>

Desktop Technician

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