tour coordinator

Baheej

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 About JABA
 
 
 
 
 
 JABA is a destination management company (DMC) dedicated to curating unforgettable experiences in Saudi Arabia. Our vision is to be the leading community for like-minded dreamers, explorers, and outdoor enthusiasts who are passionate about discovering the Kingdom's wonders.
 
 
 
 
 
 With a commitment to adventure, education, and sustainability, JABA offers innovative experiences that blend thrill, learning, and enjoyment, providing top-tier equipment and expertise. Join us in revolutionising the travel industry and delivering unforgettable, purpose-driven experiences.
 
 
 
 Job Summary: We are seeking enthusiastic and knowledgeable Tour Guides to join our team. The ideal candidates will be passionate about sharing the history, culture, and attractions of Saudi Arabia with visitors from worldwide. As a Tour Guide, you will be responsible for leading groups on tours, providing informative and engaging commentary, and ensuring a memorable experience for all guests.
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Conduct guided tours to various historical, cultural, and natural sites across Saudi Arabia.
 
 &bull; Provide detailed information about the locations visited, including historical facts, cultural significance, and interesting anecdotes.
 
 &bull; Answer questions and engage with tour participants to enhance their experience and understanding.
 
 &bull; Ensure the safety and well-being of all tour participants throughout the tour.
 
 &bull; Assist with logistical arrangements, such as transportation and scheduling.
 
 &bull; Stay informed about new attractions, events, and changes in existing sites to keep tour content up-to-date.
 
 &bull; Handle any unexpected situations or emergencies calmly and efficiently.
 
 &bull; Promote respect for local customs, traditions, and the environment.
 
 &bull; Collect feedback from tour participants to continually improve tour quality.
 
 
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 &bull; High school diploma or equivalent; a degree in tourism, history, or a related field is a plus.
 
 &bull; Previous experience as a tour guide or in a customer service role is preferred.
 
 &bull; Excellent communication and public speaking skills.
 
 &bull; Strong knowledge of Saudi Arabian history, culture, and geography.
 
 &bull; Fluency in English and Arabic; additional languages are a plus.
 
 &bull; Ability to work flexible hours, including weekends and holidays.
 
 &bull; Friendly, outgoing personality with a passion for working with people.
 
 &bull; Ability to handle physical activity, including walking and standing for extended periods.
 
 &bull; Valid driver&rsquo;s license.
 
 &bull; Tour guide licenses from MOT (preferred)
 
 
 
</div>

TOUR GUIDE

OceanAir

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 Key Responsibilities:
 
 
 
 
 
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 Dealing with Suppliers, Tour Leaders &amp; Guides.
 
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 Ready for re-locating and traveling to meet suppliers, check quality and connect the office operations team with the ground operations.
 
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 Interacting with them via various channels phone, chat, email, etc
 
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 Providing the best freelance tour guides who are the leaders in the market.
 
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 Managing last-minute bookings at different times.
 
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 Having experience in daily tours, multi-day tours &amp; full packages.
 
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 Collecting daily feedback for the ongoing tours &amp; packages.
 
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 Maintaining the tour quality with Suppliers, Guides &amp; Leaders.
 
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 Managing and focusing on better relations with the suppliers.
 
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 Respecting the company rules and regulations.
 
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 Fast learning and flexibility to deal with other departments.
 
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 Answering all queries from the Sales &amp; Guest Relations Team.
 
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 Participating in planning and launching different products.
 
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 Evaluating suppliers, tour guides and issuing appropriate feedback forms.
 
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 Communicating with customers before the tour to update pick-up timings and tour details.
 
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 Staying connected with the customers during the tour, collecting feedback and comments related to it.
 
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 Making follow-up calls to the customers, checking for their satisfaction, and requesting them to write a review about their experience with us.
 
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 Analyzing and resolving customer complaints, ensuring excellent service standards.
 
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 Qualifications:
 
 
 
 
 
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 Bachelor's Degree in Tourism, Hospitality, or a related field.
 
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 Fluency in English is essential, with proficiency in additional languages relevant to the market considered an advantage.
 
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 Demonstrated ability to manage multiple tasks concurrently, including handling bookings and coordinating with service providers such as transportation companies, suppliers, and tour guides.
 
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 Excellent time management skills to ensure smooth and timely execution of operations.
 
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 Strong verbal and written communication skills to effectively engage with clients, travel partners, and team members.
 
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 Familiarity with travel booking platforms for tours and meet &amp; assist services is required.
 
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 Capacity to think quickly and implement practical solutions for last-minute changes, cancellations, or unexpected travel issues such as delays or overbookings.
 
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 Skilled in resolving customer complaints and conflicts professionally and efficiently.
 
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 High level of accuracy in processing bookings, handling payments, and maintaining travel itineraries to ensure error-free operations.
 
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 A minimum of 3 years of proven experience as an Operations Agent in the tourism industry.
 
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 Ability to upsell additional services and negotiate favorable deals with service providers to enhance both customer satisfaction and profitability.
 
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 Proficiency in Microsoft Office, particularly Excel.
 
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 </ul>
 
 
 
</div>

Operations Agent

Holiday Best Gulf, Dubai

HolidayBest Gulf is hiring an experienced Outbound Tour Consultant to manage both B2B and B2C travel bookings.Responsibilities<ul><li>Handle holiday package inquiries from both travel agents (B2B) and direct clients (B2C).</li><li>Design &amp; customize outbound itineraries (flights, hotels, tours).</li><li>Negotiate with suppliers &amp; build strong B2B relationships.</li><li>Manage reservations, confirmations &amp; payment follow-ups.</li><li>Achieve sales targets and deliver excellent service.</li></ul>Job Type: Full-time

Tour Consultant

Tolo Travel

The Role
 We are seeking an experienced Tour Operator to join our team in Dubai. The ideal candidate will be passionate about travel, knowledgeable about the UAE and international destinations, and skilled at creating memorable travel experiences for our clients. This role involves creating, organizing, and promoting tours while ensuring exceptional customer service. Responsibilities: - Design and tailor travel packages and itineraries to meet clients' interests and budgets. - Coordinate bookings for transportation, accommodation, and activities. - Provide expert advice and information about destinations, travel options, and itineraries. - Manage client inquiries and resolve any travel-related issues promptly and professionally. - Collaborate with local vendors, hotels, and transportation providers to ensure quality service. - Promote travel packages and special offers to attract new customers using effective marketing strategies. - Stay updated on current travel trends, regulations, and safety requirements.
 
Requirements
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<li>Experience as a Tour Operator or similar role in the travel industry. - Strong knowledge of travel destinations, especially within UAE and surrounding regions. - Excellent communication and interpersonal skills. - Ability to plan and organize multiple tours and travel schedules efficiently. - Customer-focused attitude with problem-solving abilities. - Must be fluent in English, other languages are a plus - Ability to work in a dynamic, fast-paced environment and adapt to changing client needs - Ability to market and sell the packages effectively</li>
</ul>
About the company
 Tolo Travel is the product of a group seeking to bring a different approach and vision to aviation sector. Our group of nearly 20 years of experience in tourism and travel industry is aiming to serve our customers a complete and quick solution for their ticketing needs. Tolo Travel aims to accelerate the purchase process of customers by providing all the alternatives in a quick and simple manner. Under this approach lies the knowledge of serving for more than 2 million passengers. Tolo Travel team consists of individuals who are experts in the their areas of technical and administrative expertise who provide numerous innovations to the sectors they have been involved. We wish you to take advantage of this new travel planning experience, that we have created for you. Find and book domestic and international flights, hotels, vacational rentals as well as airport transfers, tours, bus transportation and travel insurance options with Tolo Travel online or mobile apps. Domestic and international flights, 300.000 hotels, vacational rentals, thousands of car rental and transfer locations all over the world.

Tour Operator

New Horizon Travel &Tours

Travel Desk Manager - Shape Guest Experiences in Dubai's Thriving Hospitality IndustryWe are seeking a highly motivated and experienced Travel Desk Manager to join our dynamic team in Dubai. In this pivotal role, you will play a key role in exceeding guest expectations by crafting personalized travel itineraries and tours across our network of prestigious hotels. You possess a passion for the travel industry and a commitment to delivering exceptional customer service.Responsibilities:Manage and meticulously coordinate travel arrangements for hotel guests, ensuring seamless experiences and exceeding expectations.Develop strong relationships with guests, effectively communicating tour options, excursions, and logistics with clarity and enthusiasm.Leverage your sales expertise to promote curated tour packages and additional services, contributing to the growth of our business.Possess exceptional communication and interpersonal skills, with fluency in English a requirement. Additional languages are a strong advantage.Qualifications:Minimum of 1-year experience in a travel and tourism or hospitality role, with a proven track record of exceeding guest expectations.In-depth knowledge of Dubai's tourism landscape and a passion for showcasing its unique offerings.Strong sales skills and a results-oriented approach.Ability to work effectively in a fast-paced environment and adapt to different hotel settings.The opportunity to play a vital role in shaping guest experiences within Dubai's thriving hospitality industry.A dynamic and supportive work environment where your contributions are valued.Competitive salary and benefits package.To Apply:Please submit your resume and a cover letter outlining your relevant experience and passion for the travel industry to http://wa.me/+971585091691.Join our team and be a part of creating unforgettable travel memories for our guests!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Travel Consultant

Oceanair Travels

Job Duties and Responsibilities: <ul><li>Oversee the logistics of safari tours, ensuring timely and efficient execution of all activities, including transport, accommodations, and guided tours.</li><li>Provide exceptional customer service by addressing guest inquiries, concerns, and special requests before, during, and after the safari.</li><li>Assist in designing and planning safari itineraries, ensuring all aspects of the tour, from travel schedules to meal arrangements, are well-organized and meet guest expectations.</li><li>Manage relationships with third-party vendors, including transport providers, hotels, lodges, and local guides, to ensure the highest standards of service.</li><li>Coordinate with field staff, including safari guides, drivers, and other support personnel, ensuring they are well-prepared and fully briefed on guest needs and expectations.</li><li>Handle safari bookings, confirmations, and payments. Ensure all necessary documentation, including permits and travel details, are provided to guests in advance.</li><li>Handle any operational issues that arise during the safari, such as delays or guest concerns, ensuring timely resolution and maintaining customer satisfaction.</li></ul>Job Qualifications:<ul><li>Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field (Preferred)</li><li>2-4 years of experience in safari operations, tour coordination, or a similar role in the travel and tourism industry (Required)</li><li>Valid UAE driving license is an advance.</li><li>Previous experience working with international guests or managing high-end safari operations (Preferred)</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and interpersonal skills</li><li>Attention to detail and a customer-focused approach</li><li>Strong problem-solving and decision-making skills</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with booking systems or CRM software</li><li>Knowledge of travel and tourism industry standards and regulations</li><li>Familiarity with the specific safari destinations</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>What is your current visa status?</li><li>What is your Nationality?</li><li>Are you an immediate joiner?</li><li>Do you have a previous experience in same role?</li><li>Do you have an experience with allocations?</li></ul>Experience:<ul><li>UAE: 2 years (Required)</li><li>Tourism: 2 years (Preferred)</li></ul>

Safari Operations Executive

six senses

<div>Duties and Responsibilities
As Host Transportation Coordinator, I will assume full responsibility for the efficient operation in the following:
<ul><li>Develop, implement, and maintain efficient transportation schedules and routes for employees.</li>
<li>Coordinate with transport vendors, shuttle/bus operators, and drivers to ensure reliable service.</li>
<li>Monitor daily operations to ensure punctuality and address route or scheduling issues.</li>
<li>Liaise with external transportation providers for service agreements and renewals.</li>
<li>Assist in budget planning and cost control for transportation services.</li>
<li>Ensure all transportation activities comply with company policies, local regulations, and safety standards.</li>
<li>Oversee vehicle inspections, maintenance schedules, and driver certifications.</li>
<li>Develop and enforce emergency response procedures for transportation incidents.</li>
<li>Serve as the primary contact for employee transportation inquiries and complaints.</li>
<li>Provide information to prepare an expenditure budget for the transportation.
</li><li>Assist with variety of host events and initiatives in addition to other administrative duties.
</li></ul>Qualifications

To execute the position of Host Transportation Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Diploma or equivalent in Business, preferably in Human Resources and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include advanced MS Office, Outlook platforms.

Fluent in English; I understand that Arabic as additional language is preferred.
The above is intended to provide an overview of the role and responsibilities for a Host Transportation Coordinator at Six Senses Southern Dunes, The Red Sea it is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Southern Dunes, The Red Sea is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Transportation Coordinator - Six Senses Southern Dunes, The Red Sea

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