training and development manager

Dusit Hotels and Resorts

<div>
 <p>
  <u>
   Assistant Manager - Learning &amp; Development
  </u>
 </p>
 <p>
  <u>
   Based in Oman
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 </p>
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  <strong>
   <u>
    Primary responsibilities:
   </u>
  </strong>
 </p>
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  <li>
   Responsible for all training related issues.
  </li>
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   To develop our employees through all training courses available.
  </li>
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   Coordinates with Corporate Training personnel and ensure to deliver all corporate courses.
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   Control training budget and makes sure that our hotel receives the full benefits of all training expenditures.
  </li>
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   Design and conduct courses as per the direction of the policy.
  </li>
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   Prepare relevant reports.
  </li>
 </ul>
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  <br/>
 </p>
 <p>
  Qualification
 </p>
 <ul>
  <li>
   Minimum 5 years experience in Learning &amp; Development
  </li>
  <li>
   Hospitality background would be advantage
  </li>
 </ul>
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 </p>
</div>


Assistant Manager - Learning & Development (dusitD2 Naseem Resort, Jabal Akhdar, Oman)

Dental365

<div><div><h3 class="jobSectionHeader"><b>Join the future of dentistry, led by dentists</b></h3>
<h4 class="jobSectionHeader"><b>At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry &ndash; now is the time to take part in our journey.</b></h4>
</div><h3 class="jobSectionHeader"><b>OVERVIEW OF OUR POSITION</b></h3>
<div>Our team at Dental365 is looking to bring on an experienced, hands-on, Manager of Compliance and Back Office Training for our growing Dental Support Organization (DSO). Under the direct supervision of the Operations Team and the Clinical Managers, the Back Office Training Manager, will be responsible for providing direction, leadership and development of multiple offices, including the development of their lead assistants. This position will have full accountability for achieving financial objectives, operating efficiencies, and excellence in patient care.</div>
<div></div>
<div><b><i>Please note: </i></b><i>This opportunity requires travel to our Ohio offices. Candidates must also have an active state EFDA license, in good standing.</i></div>
<h3 class="jobSectionHeader"><b>DUTIES &amp; RESPONSIBILITIES</b></h3>
<ul><li>Coaching and developing Lead Assistants throughout the hiring process which includes interviewing, on-boarding to our procedures, and continued training</li>
<li>Consistent reporting of clinical staff performance and issues</li>
<li>Expense management</li>
<li>OSHA Compliance and Training</li>
<li>Maintain knowledge of all key equipment and operating conditions in each office</li>
<li>Oversee processes for managing inventory and support practices in inventory management</li>
<li>Travel across all of Dental365's New England locations</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED EDUCATION &amp; EXPERIENCE</b></h3>
<ul><li>Must be a licensed EFDA and maintain any certification or license as required by the assigned state to perform specified duties.</li>
<li>Minimum work experience of 5+ years dental assisting (general AND specialty)</li>
<li>Regular travel to assigned offices and headquarters office as needed</li>
<li>Previous experience in a multi-location dental organization highly preferred!</li>
<li>Experience working with specialties also a plus!</li>
</ul><div><h3 class="jobSectionHeader"><b>OUR BENEFITS:</b></h3>
<ul><li><b>Generous Compensation: </b>We invest in the best and are competitive in our salary offers.</li>
<li><b>Flexible Health and Vision Insurance Plans</b>: Tailored options for you and your family's well-being.</li>
<li><b>401(K) Retirement Plan with Matching:</b> Secure your financial future with our employer-matched plan.</li>
<li><b>Generous Paid-Time Off:</b> Accrue up to 3 weeks, plus an annual &quot;you&quot; day for self-care.</li>
<li><b>Exclusive In-house Dental Program</b>: Heavily discounted services for you and your immediate family.</li>
<li><b>Extra Perks and Fringe Benefits: </b>Enjoy additional benefits and ongoing perks for our dedicated teams.</li>
</ul>
<ul><li><i>All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.</i></li></ul>
<p>
Salary Range: $60,000-$80,000 annually<i> (range may vary based on experience level)</i></p>
<h3 class="jobSectionHeader"><b>
Step into a new era with Dental365</b></h3>
<p><b>
A modern practice environment designed for superior care and comfort. </b>We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event.</p>
<p><b>
We're a team that supports your success. </b>Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.</p>
<p><b>
Dental365 celebrates diversity.</b> Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.</p></div></div>

Back Office Training Manager (EFDA)

Hilton

<div><p>Training Manager</p><p>
A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:</p><ul>
<li>Support departments in developing cutting edge functional excellence and in developing leadership capabilities</li>
<li>Act as a change catalyst in the cultural and organizational transformation of the Hotel</li>
<li>Provide key input of Training aspects for all activities and plans of the Hotel</li>
<li>Support individual and team development, career development, and training and experience-based learning</li>
<li>Induct, coach, and mentor new Team Members</li>
<li>Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments</li>
<li>Partner with department to deliver training programs and other organizational and leadership development interventions</li>
<li>Monitor and conduct learning and development reviews with each department</li>
<li>Prepare annual training plans and training calendars for the hotel</li></ul><b>
What are we looking for?</b><p><br>
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Thorough knowledge of modern learning and development tools and technique</li>
<li>Excellent communication and presentation skills</li>
<li>Excellent people management skills</li>
<li>Demonstrated ability to develop interpersonal relationships</li>
<li>Positive attitude</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li>
<li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint</li>
<li>Exceptional presentation and grooming</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Training Manager

Medpace

<div>
 <strong>
  Clinical Research Coordinators wanted at Medpace! Become a CRA and join our growing team!
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 </strong>
 This is an exciting opportunity for clinical research professionals with at least one year of Clinical Research Coordinator experience to fill Clinical Research Associate (CRA) openings with Medpace. Through our
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  PACE&reg;
 </em>
 Training Program, you will receive the training needed to become a fully functional CRA with the opportunity to work home-based. You will also have the opportunity to earn a generous travel bonus in addition to a competitive salary.
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  WE OFFER THE FOLLOWING
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   Competitive travel bonus;
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   Equity/Stock Option program;
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   Training completion and retention bonus
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   Annual merit increases;
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   401K matching;
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   The opportunity to work from home;
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   Flexible work hours across days within a week;
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   Retain airline reward miles and hotel reward points;
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   Home office furniture allowance, laptop, mobile phone with hotspot for internet access anywhere;
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   In-house travel agents, reimbursement for airline club, and TSA pre-check;
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   Opportunity for leadership positions &ndash; Lead CRA, CRA Manager, Clinical Trial Manager, Training and Development Manager, and many more;
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   CRA training program (PACE&reg;);
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   Ongoing therapeutic training by our in-house physicians who are medical and regulatory experts;
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   In-house administrative support for all levels of CRAs; and
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   Opportunities to work with international team of CRAs.
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  Responsibilities
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   Conduct qualification, initiation, monitoring, and closeout visits at research sites in compliance with the approved protocol;
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   Communication with the medical site staff including coordinators, clinical research physicians, and their site staff;
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   Verify adequate investigator qualifications, training and resources, including facilities, laboratories, equipment, and staff;
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   Medical record and research source documentation verification against case report form data, including informing the site staff of any entry errors, ensuring good documentation practices are being adhered to and communicating protocol deviations appropriately per SOPs, GCP, and applicable regulatory requirements;
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   On-site and virtual/remote monitoring activities with a risk-based monitoring approach (including centralized data review) through our integrated Clinical Trial Management System to identify site deviations/deficiencies and corrective/preventive actions to bring a site back into compliance and mitigate risks moving forward;
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   Verification that the investigator is enrolling only eligible subjects;
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   Regulatory document review;
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   Medical device and/or investigational product/drug accountability and inventory;
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   Verification and review of adverse events, serious adverse events, concomitant medications and corresponding illnesses to confirm accurate data reporting in accordance with the protocol;
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   Assess the clinical research site&rsquo;s patient recruitment and retention success and offering suggestions for improvement; and
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   Completion of monitoring reports and follow-up letters, which includes providing summaries of the significant findings, deviations, deficiencies, and recommended actions to secure compliance.
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  Qualifications
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   Must have a minimum of a Bachelor&rsquo;s degree in a health or science related field;
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   Experience as a Clinical Research Coordinator (minimum 1 year);
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   Ability to travel 60-70% to locations nationwide is required; some visits may be conducted remotely
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   Must maintain a valid driver&rsquo;s license and the ability to drive to monitoring sites;
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   Proficient knowledge of Microsoft&reg; Office;
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   Strong communication and presentation skills; and
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   Must be detail-oriented and efficient in time management.
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 <strong>
  Medpace Overview
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 Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
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 <strong>
  Why Medpace?
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  <br/>
 </strong>
 People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
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 The work we&rsquo;ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
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  Medpace Perks
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   Flexible work environment
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   Competitive PTO packages &ndash; starting at 20+ days
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   Company-sponsored employee appreciation events
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   Employee health and wellness initiatives
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   Competitive compensation and benefits package
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   Structured career paths with opportunities for professional growth
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   Discounts for local businesses
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  Awards
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   Named a Top Workplace in 2024 by The Cincinnati Enquirer
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   Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
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   Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
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  What To Expect Next
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 A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
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Clinical Research Coordinator to Home-Based CRA (Clinical Research Associate)

Artisan Bakers

<p>Responsible for delivering and supporting training programs across F&amp;B operations. The role ensures all staff are trained according to brand standards, operational SOPs, and hospitality excellence guidelines.</p><p><b>Key Responsibilities:</b></p><p><b>Training Delivery</b></p><ul><li>Conduct onboarding training for new F&amp;B staffs.</li><li>Deliver structured training on service standards, guest engagement, and hospitality etiquette.</li><li>Train staff on menu knowledge, ingredients, and upselling techniques.</li></ul><p><b>Operational Support</b></p><ul><li>Support outlet managers in identifying skill gaps and training needs.</li><li>Monitor service delivery and provide real-time coaching during operations.</li><li>Ensure consistent service standards across all F&amp;B outlets.</li></ul><p><b>Standards &amp; Compliance</b></p><ul><li>Ensure compliance with Dubai Municipality food safety and hygiene regulations.</li><li>Reinforce brand SOPs and excellence standards.</li><li>Promote a professional and guest-focused service culture.</li></ul><p><b>Training Development</b></p><ul><li>Assist in updating training manuals, SOPs, and checklists.</li><li>Support creation of refresher training sessions based on operational needs.</li></ul><p><b>Reporting</b></p><ul><li>Maintain accurate training records, attendance sheets, and evaluation forms.</li><li>Submit weekly/monthly reports on training progress and staff performance.</li></ul><p>Experience:</p><ul><li>F&amp;B Training and Development: 3 years (Required)</li></ul><p>Work Location: In person</p>

F&B Training & Development Officer

Excel Telemessaging

<p><b>Job Description</b></p><p><b>Overview</b></p><p>At Excel Telemessaging, we believe in delivering exceptional service at a reasonable cost &mdash; and that starts with a well-trained, supported team.</p><p>As our new <b>Assistant Operations Manager</b>, you&rsquo;ll play a key role in developing, implementing, and maintaining training programs that set our team up for success. You&rsquo;ll work on-site with a talented group of agents and the Operations Manager to ensure employees are equipped with the knowledge, tools, and confidence to deliver outstanding service.</p><p>This role is ideal for someone who is passionate about training, process improvement, and continuous development in a fast-paced contact center environment.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Design, implement, and maintain training programs for new hires and existing employees.</li><li>Track and support new hires throughout onboarding, ensuring successful progression and retention.</li><li>Provide ongoing coaching, training, and skill development to team members.</li><li>Identify training gaps and implement solutions to improve performance and service quality.</li><li>Create and manage training schedules for onboarding and continuous development.</li><li>Ensure team members remain current on training, policies, and compliance requirements.</li><li>Evaluate training effectiveness and adjust programs based on performance metrics and feedback.</li><li>Collaborate with leadership to update training materials as processes, systems, or client needs evolve.</li><li>Serve as a subject matter expert on contact center tools, systems, and workflows.</li><li>Support daily operations by answering questions, resolving issues, and assisting with escalations.</li><li>Help maintain a positive, collaborative, and productive team environment.</li><li>Communicate updates clearly and ensure smooth adoption of process or system changes.</li><li>Review performance metrics and support team members in achieving goals.</li><li>Contribute ideas that support operational efficiency and team development.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Experience developing, implementing, or maintaining employee training programs.</li><li>Strong coaching and mentoring skills with a focus on employee growth and success.</li><li>Experience in a high-volume call center or customer service environment.</li><li>Ability to identify performance gaps and implement effective training solutions.</li><li>Excellent communication and organizational skills.</li><li>Comfortable managing multiple priorities and adapting to change.</li><li>Strong accountability and a proactive, solutions-oriented mindset.</li><li>Ability to work both independently and collaboratively.</li><li>A genuine commitment to supporting both team members and customer experience.</li></ul><p><b>About Excel</b></p><p>At Excel Telemessaging (exceltelemessaging.com), we provide professional, reliable, and compassionate answering services that help businesses stay connected around the clock.</p><p>Our team is the heartbeat of what we do &mdash; every call, message, and interaction reflects our commitment to quality, care, and service excellence.</p><p>We believe in collaboration, accountability, and growth. When you join Excel, you join a supportive team that values your voice and provides the tools needed to succeed &mdash; all while working together in person to deliver exceptional results.</p><p><b>Ready to Join Us?</b></p><p>If this sounds like the right fit, we&rsquo;d love to hear from you! Apply today and take the next step in your career with Excel Telemessaging &mdash; all positions are in-office.</p><p>#AssistantManager #TrainingAndDevelopment #EmployeeTraining #Leadership #ContactCenter #InOffice #OnSite #ExcelTelemessaging #NowHiring #OperationsManagement #JoinOurTeam</p><p>Pay: $20.00 - $25.00 per hour</p><p>Expected hours: 37.0 &ndash; 45.0 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Employee Training: 1 year (Preferred)</li><li>High Volume Call Center: 3 years (Preferred)</li><li>Supervisor: 3 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Venice, FL 34285 (Preferred)</li></ul><p>Work Location: In person</p>

Assistant Operations Manager

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
The Customer Training Manager is responsible for developing and delivering engaging, high-quality instructional content for The Home Depot&rsquo;s How-To Workshops program. This customer-facing role requires a dynamic on-camera presence, DIY skills, and the ability to translate technical concepts into easy-to-understand, hands-on learning experiences for a wide range of customers. The Customer Training Manager educates customers through pre-recorded videos that are distributed across various digital platforms and social channels, while also answering customers' DIY questions via live chat and email. Some evening and weekend work is required to support the live workshop schedule. This end-to-end position includes scripting, set building, prop procurement, on-camera delivery, and close collaboration with production to ensure content is accurate, polished, and aligned with business goals. Success in this role requires adaptability, as priorities and formats often shift to meet evolving customer and business needs. By empowering customers through education, this role brings The Home Depot&rsquo;s DIY spirit to life&mdash;one project at a time.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
20% Administrative Support - Administrative (calendar planning, attendance/roster management, communication with customers)</li><li>
20% Collaboration/Partnership - Partnering with the cross functional teams to serve as a subject matter expert in the creation of training materials and/or serving as project lead; Partnering with cross functional teams to create and prepare sets for workshop delivery</li><li>
60% Training and Development - Delivery and recording of training and development programs</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically reports to Sr. manager External Delivery</li><li>
This Position has 0 Direct Reports</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li><div>
Strong on-camera presence, especially in customer-facing, educational contexts.</div></li><li><div>
Comfortable serving as a public-facing presence on social media, including appearing in videos and other digital content that represents the brand.</div></li><li><div>
Ability to translate complex technical concepts into clear, engaging learning experiences for diverse audiences.</div></li><li><div>
5+ years of experience in adult learning, training, The Home Depot, corporate education, or a related field.</div></li><li><div>
Demonstrated ability to collaborate effectively with team members and cross-functional partners.</div></li><li><div>
Excellent written and verbal communication skills, particularly with customers.</div></li><li><div>
Strong research skills to stay current on products, techniques, and to develop accurate training content.</div></li><li><div>
Demonstrated DIY skills and hands-on experience with home improvement projects and/or set building.</div></li><li><div>
Adaptability to shifting project priorities, formats, and deadlines, with the ability to problem-solve and ensure deliverables are met.</div></li><li><div>
Demonstrated ability to take ownership of projects, manage time effectively, and deliver high-quality work in a fast-paced environment.</div></li><li><div>
Proficiency with delivery platforms, Microsoft Office Suite, and other administrative tools.</div></li><li><div>
Ability to work occasional evenings and weekends.</div></li><li><div>
Willingness to learn and grow within the role.</div></li><li><div>
Bilingual (Spanish-speaking) is a plus.</div></li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
1</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Action Oriented</li><li>
Manages Ambiguity</li><li>
Collaborates</li><li>
Cultivates Innovation</li><li>
Plans and Aligns</li><li>
Situational Adaptability</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Approachability</li><li>
Time Management</li></ul></div>

Customer Training Manager

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