training and development manager

Goodwill Industries of San Antonio

<div><div><div>Job Details</div></div><div><div><div><p><b>
Job Location</b></p>
<div><div>Ops Center - 2735 Austin Hwy - San Antonio, TX</div></div></div><div><p><b>
Position Type</b></p>
<div><div>Full Time</div></div></div><div><p><b>
Education Level</b></p>
<div><div>4 Year Degree</div></div></div></div><div><div><p><b>
Salary Range</b></p>
<div><div>$64792.00 - $64792.00 Salary</div></div></div><div><p><b>
Travel Percentage</b></p>
<div><div>Various Goodwill locations</div></div></div><div><p><b>
Job Shift</b></p>
<div><div>Monday - Friday 8:00 AM to 5:00 PM</div></div></div><div><p><b>
Job Category</b></p>
<div><div>Human Resources</div></div></div></div></div><div><div>
Description</div></div><div><div>
<div><p><b>Work for GOOD at Goodwill</b></p>
<ul>
<li>Do you want to make a <b>difference</b> in your community while earning a paycheck?</li>
<li>Would you like to <b>help</b> your community and environment every day that you come to work?</li>
<li>Looking for a job that provides <b>meaning</b> as well as personal and professional development?</li>
</ul>
<p><b>Goodwill San Antonio</b> is one of the largest and most dynamic social enterprises in San Antonio.</p>
<p>We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.</p>
<p>We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
</p><p>We strive to maximize the value of each employee&rsquo;s work and each donor&rsquo;s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
</p><p>Our Good Careers Academy and Good Careers Centers <b>Help Change Lives through the Power of Work</b> as well by delivering education and meaningful job placement.
</p><p>Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
</p><p><b>We prefer to promote from within. Your growth and advancement is our priority.</b></p>
<p>Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more<b>.
</b></p><p><b>Change Lives. Make a Difference.
</b></p><p><b>Discover Purpose. </b>Apply today at <b>WorkforGoodSA.org</b><b>.</b>
</p></div></div></div><div><div>Qualifications</div></div><div><div>
<div><p><b>POSITION SUMMARY</b></p>
<p>
This position is responsible for the day-to-day management of the training team, programs, courses and Learning Management System (LMS). The manager must understand the business operations and decision-making process. He or she should demonstrate the capability to meet deadlines and produce tangible results by leading an effective team. Also, the manager must be able to support the organization&rsquo;s strategic vision toward job training. The top candidate will be innovative, a strong facilitator and outstanding communicator comfortable with change and have the skill to adapt in a continuously changing environment. The position reports to the Director of Human Resources.</p>
<p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES
</b></p><div><ul><li>Direct, supervise, and coordinate Training and Development Team activities to ensure the organization&rsquo;s strategic and unit goals are met.</li></ul>
<ul><li>Communicate with the Director of Human Resources on assigned initiatives and maintaining work instructions, reference guides, job aids and other department process documents.
</li></ul><ul><li>Collaborate with operations and administrative leaders to identify and develop training initiatives that address performance gaps and improvements.
</li></ul><ul><li>Continuously improve the curriculum that directly support jobs and drive operational excellence, performance and service.
</li></ul><ul><li>Deliver and review training courses to ensure consistency and implementation of generally accepted training methods.</li></ul>
<ul><li>Manage with both internal employees and training vendors to develop and deliver training.</li></ul>
<ul><li>Keep training staff current with the most effective training delivery practices.
</li></ul><ul><li>Oversees Learning Management System (LMS) administration.
</li></ul><ul><li>Prepare a variety of metrics and periodic training reports.
</li></ul><ul><li>Additional duties as assigned.</li></ul>
</div>
<p><b>REQUIREMENTS</b></p>
<div><ul><li>Bachelor&rsquo;s degree with a concentration in Education, Organizational Development, Human Resources or a related field required. A Masters&rsquo; degree is strongly preferred.
</li></ul><ul><li>Five years or more of experience leading training departments and teams required.</li></ul>
<ul><li>Five years or more of facilitation and instructional design experience required.
</li></ul><ul><li>Strategic and critical thinking skills are required.
</li></ul><ul><li>Experience developing soft skills and leadership training programs required.</li></ul>
<ul><li>Knowledge of training employees with physical and mental health disability conditions is preferred.
</li></ul><ul><li>Effective written, verbal and presentation skills are required.
</li></ul><ul><li>Possess the ability to collaborate with various departments to assess training needs, develop and deliver as requested.
</li></ul><ul><li>Expert in Microsoft Office and LMS administration skills.
</li></ul><ul><li>Must be able to meet the physical requirements of the position.</li></ul>
<ul><li>Must have and maintain a valid Texas driver&rsquo;s license and automobile insurance coverage and be able to travel as needed if you drive your vehicle during company business.</li></ul></div><p><i><br>
</i></p><p><b><i>Equal Opportunity Employer/Veterans/Disabled</i></b></p></div></div></div></div>

Manager - Training and Development FT

Goodwill San Antonio

<div><p><b>Work for GOOD at Goodwill</b></p><ul><li>
Do you want to make a <b>difference</b> in your community while earning a paycheck?</li><li>
Would you like to <b>help</b> your community and environment every day that you come to work?</li><li>
Looking for a job that provides <b>meaning</b> as well as personal and professional development?</li></ul><p><b>
Goodwill San Antonio</b> is one of the largest and most dynamic social enterprises in San Antonio.</p><p>
We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.</p><p>
We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
</p><p>We strive to maximize the value of each employee&rsquo;s work and each donor&rsquo;s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
</p><p>Our Good Careers Academy and Good Careers Centers <b>Help Change Lives through the Power of Work</b> as well by delivering education and meaningful job placement.
</p><p>Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
</p><p><b>We prefer to promote from within. Your growth and advancement is our priority.</b></p><p>
Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more<b>.
</b></p><p><b>Change Lives. Make a Difference.
</b></p><p><b>Discover Purpose. </b>Apply today at <b>WorkforGoodSA.org</b><b>.</b>
</p><p><b>POSITION SUMMARY</b></p><p>
This position is responsible for the day-to-day management of the training team, programs, courses and Learning Management System (LMS). The manager must understand the business operations and decision-making process. He or she should demonstrate the capability to meet deadlines and produce tangible results by leading an effective team. Also, the manager must be able to support the organization&rsquo;s strategic vision toward job training. The top candidate will be innovative, a strong facilitator and outstanding communicator comfortable with change and have the skill to adapt in a continuously changing environment. The position reports to the Director of Human Resources.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES
</b></p><ul><li>Direct, supervise, and coordinate Training and Development Team activities to ensure the organization&rsquo;s strategic and unit goals are met.</li><li>
Communicate with the Director of Human Resources on assigned initiatives and maintaining work instructions, reference guides, job aids and other department process documents.
</li><li>Collaborate with operations and administrative leaders to identify and develop training initiatives that address performance gaps and improvements.
</li><li>Continuously improve the curriculum that directly support jobs and drive operational excellence, performance and service.
</li><li>Deliver and review training courses to ensure consistency and implementation of generally accepted training methods.</li><li>
Manage with both internal employees and training vendors to develop and deliver training.</li><li>
Keep training staff current with the most effective training delivery practices.
</li><li>Oversees Learning Management System (LMS) administration.
</li><li>Prepare a variety of metrics and periodic training reports.
</li><li>Additional duties as assigned.</li></ul><p><b>
REQUIREMENTS</b></p><ul><li>
Bachelor&rsquo;s degree with a concentration in Education, Organizational Development, Human Resources or a related field required. A Masters&rsquo; degree is strongly preferred.
</li><li>Five years or more of experience leading training departments and teams required.</li><li>
Five years or more of facilitation and instructional design experience required.
</li><li>Strategic and critical thinking skills are required.
</li><li>Experience developing soft skills and leadership training programs required.</li><li>
Knowledge of training employees with physical and mental health disability conditions is preferred.
</li><li>Effective written, verbal and presentation skills are required.
</li><li>Possess the ability to collaborate with various departments to assess training needs, develop and deliver as requested.
</li><li>Expert in Microsoft Office and LMS administration skills.
</li><li>Must be able to meet the physical requirements of the position.</li><li>
Must have and maintain a valid Texas driver&rsquo;s license and automobile insurance coverage and be able to travel as needed if you drive your vehicle during company business.</li></ul><p><i>
To learn more about Goodwill San Antonio and to view available positions visit: </i>www.goodwillsa.org<i>.
</i></p><p><b><i>Equal Opportunity Employer/Veterans/Disabled</i></b></p></div>

Kyro Lounge Restaurant

<p>Required F&amp;B Training &amp; Development Manager. Candidates with extensive experience and knowledge. <b>ONLY THOSE WHO WORKED IN HOTELS OR RESTAURANTS INDUSTRY NEED APPLY.</b></p><p>The Training and Development Manager must be experienced and passionate to design, implement, and manage training programs for employees at all levels. This role ensures that team members are well-equipped with the knowledge and skills to succeed, from onboarding to leadership development.</p><p>Job Type: Full-time</p>

F&B Training & Development Manager

Waada Digital Pvt Ltd

<p>Waada Digital is looking for an experienced and motivated Training Manager to lead the design and delivery of comprehensive training programs for sales, claims and the management team. The role will require assessing the unique needs of each group, developing targeted training materials, and facilitating sessions that enhance skills, knowledge, and performance. The Training Manager will also be responsible for creating training materials, tools, and evaluation systems to ensure training effectiveness.</p><p><b>Responsibilities:</b></p><ul><li>Design, develop, and update tailored training programs for the sales, claims and the management team.</li><li>Collaborate with departmental leadership to identify training needs and align programs with business objectives.</li><li>Ensure that training programs are scalable and align with long-term business strategies.</li><li>Develop training modules on product knowledge, sales techniques, customer service skills, and effective communication.</li><li>Deliver sessions to improve management skills, enhance leadership capabilities, and support the growth of company leadership.</li><li>Prepare training manuals, presentations, e-learning modules, and other resources tailored to sales, claims and management teams.</li><li>Assess the effectiveness of training programs through feedback, performance metrics, and post-training evaluations.</li><li>Provide detailed reports to leadership on the impact of training initiatives.</li></ul><p><b>Experience:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business, Organizational Development, or a related field.</li><li>3+ years of experience in training, leadership development, or a similar role.</li></ul><p><b>Skills:</b></p><ul><li>Exceptional communication and presentation skills for simplifying complex concepts.</li><li>Proficient in using Learning Management System and E-learning tools.</li><li>Focused on enhancing agent productivity and policyholder satisfaction.</li><li>Knowledge of insurance products, policies, and compliance regulations is preferrable.</li><li>Adaptability to create hybrid, virtual, and in-person training modules - driving innovation in training.</li><li>Ability to design and deliver engaging and impactful training programs.</li><li>Strong leadership skills with a focus on motivation and employee development.</li><li>Analytical mindset and attention to detail in assessing training needs and outcomes.</li></ul><p><b>Job Requirements:</b></p><ul><li>Full time role.</li><li>On-site role, based in Karachi.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Current salary:</li><li>Expected salary:</li></ul><p>Experience:</p><ul><li>training: 3 years (Required)</li></ul><p>Work Location: In person</p>

Manager - Training and Development

Extra Space Storage

<div>At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company&rsquo;s success. Come join us and find out why so many of our employees recommend us as great place to work.<p></p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities:</b></h2><p>
By collaborating with division management, the Division Training Manager executes a learning strategy for the division. This includes assessment of existing programs and analysis of gaps. This is a high impact role requiring a strong, decisive, results-oriented leader who can develop, coach, and manage relationships across the division and with a wide variety of partners based on trust, teamwork, and knowledge.</p><ul><li><p>
Drive corporate initiatives and values through learning and development.</p></li><li><p>
Instill a performance consulting mentality in the division.</p></li><li><p>
Create developmental plans for teams and individuals. Effectively manage learning resources necessary to implement these plans.</p></li><li><p>
Manage the delivery of training and performance support solutions including new hire, management, team, technical, sales, service and training to support company and division objectives.</p></li><li><p>
Manage training support functions. Drive creative and aggressive improvements in training time to competency and performance execution.</p></li><li><p>
Build strong relationships with internal partners.</p></li><li><p>
Implement learning programs that will drive desired results.</p></li><li><p>
Influence and contribute to building a service culture in the business.</p></li><li><p>
Instill processes and tools that will drive consistent service delivery and common service behaviors across the division.</p></li><li><p>
Measure the impact of various learning programs to ensure the appropriate business outcome is derived.</p></li><li><p>
Assess opportunities for continued improvement, set goals and establish metrics for success.</p></li><li><p>
Define and implement process improvements, tools and technology to enhance processes for learning execution.</p></li><li><p>
Up to 50% travel required.
</p></li></ul><p></p><h3 class="jobSectionHeader"><b>Education and/or Experience:
</b></h3><ul><li><p>Must have current Driver&rsquo;s License to facilitate travel throughout the division organization.</p></li><li><p>
Bachelor&rsquo;s Degree strongly preferred. A minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce.</p></li><li><p>
Comprehensive knowledge of learning and development principles including familiarity with technology based learning, skill development, and change management.</p></li><li><p>
Credibility to influence and coach employees, peers and executive management. Able to establish and maintain collaborative partnerships across the division.</p></li><li><p>
Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results.</p></li><li><p>
Client focused to ensure that customer needs are built into solutions and processes.</p></li><li><p>
Excellent strategic and process thinking abilities.</p></li><li><p>
Results driven and metrics focused.</p></li><li><p>
Strong business acumen.</p></li><li><p>
Excellent communication and presentation skills.</p></li><li><p>
Professional executive demeanor; decisive with highly versatile interpersonal skills.</p></li><li><p>
Unquestionable business and personal integrity.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>If you are a current Extra Space employee, please apply through Jobs Hub in Workday.</b></h2><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p>
Applications Deadline: Applications will be accepted until the position is filled.</p></div>

Division Training Manager

IntouchCX

About IntouchCX
<br><br>
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
<br><br>
About the Job
<br><br>
We are changing the way people think about customer care, and we need your help!
<br><br>
We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.
<br><br>
As Training Manager, You Will…
<br><br>
<ul>
<li>Plan, develop and implement comprehensive professional development and training plans/programs</li>
<li>Promote an inclusive learning environment; enhance positive employee engagement and leadership development</li>
<li>Oversee the effective delivery of computer training and learning programs</li>
<li>Provide direction of new initiatives, opportunities and foster "best in practice" training and professional development</li>
<li>Develop cost-effective programs with a variety of measures</li>
<li>Provide coaching to staff to support superior performance by developing individual professional development plans</li>
<li>Lead orientation and onboarding activities for new managers and support staff</li>
<li>Develop training policies, manuals, multimedia visual aids, web-site pages and other educational materials to support learning and development initiatives</li>
<li>Select, develop, supervise, evaluate and train the staff development team</li>
<li>Manage the contractual relationships with external software providers, vendors and guest speakers</li>
<li>International Travel is required</li>
</ul>
As Training Manager, You Have…
<br><br>
<ul>
<li>3-year degree or equivalent from a recognized post-secondary institution in Human Resources or Organizational Development, or a directly related field is required</li>
<li>Call/Contact Centre management and training experience would be considered to be a great asset</li>
<li>Minimum 5-years of experience in a training and development environment including direct facilitation and delivery of training programs</li>
<li>Experience working with a team approach to employee and organizational development (required)</li>
<li>Demonstrated, progressive leadership and management skills, preferably in a related environment</li>
<li>Demonstrated ability to engage people in a training session, combined with solid understanding of the role of training and development</li>
<li>Superior written and verbal communication skills, conflict resolution and problem solving skills</li>
<li>Strong computer skills in all Microsoft Office programs and training and development software programs</li>
<li>Excellent customer service focus with strong time management, organizational and analytical skills</li>
<li>Ability to work in an environment where diversity of people and situations are encountered</li>
<li>Valid travel documents for international travel</li>
</ul>


Training Manager

Green Buildings Facility Management LLC

<p><b>Position Overview</b></p><p>We are seeking a dynamic and versatile professional who can combine strong <b>training delivery skills</b> with <b>operational excellence</b>. The ideal candidate will be responsible for designing and delivering engaging <b>HR, soft skills, and professional development programs</b>, while simultaneously ensuring the smooth day-to-day functioning of the institute&rsquo;s operations. This dual role requires someone with excellent communication skills, strong organizational ability, and a passion for developing people.</p><p><b>Key Responsibilities</b></p><p><b>Training &amp; Development</b></p><ul><li>Design, develop, and deliver impactful training sessions in HR, soft skills, leadership, communication, and other professional development areas.</li><li>Assess learning needs, customize training content, and align programs with organizational objectives.</li><li>Apply adult learning principles and interactive methodologies to maximize learner engagement.</li><li>Evaluate training effectiveness through assessments, feedback, and performance metrics, and provide recommendations for improvement.</li><li>Keep up-to-date with training trends, emerging learning technologies, and HR best practices to continuously enhance program quality.</li></ul><p><b>Operations &amp; Administration</b></p><ul><li>Oversee day-to-day office operations, including scheduling, coordination of training sessions, and managing resources.</li><li>Ensure efficient allocation of classrooms, trainers, and materials to support smooth training delivery.</li><li>Support the implementation of organizational policies, standard operating procedures, and compliance requirements.</li><li>Assist with administrative tasks such as maintaining records, preparing reports, and monitoring budgets.</li></ul><p><b>Business Development &amp; Marketing Support</b></p><ul><li>Collaborate with the business development team to promote training offerings to corporate and individual clients.</li><li>Support marketing initiatives, including social media updates, event coordination, and client outreach campaigns.</li><li>Contribute to proposal writing, client presentations, and developing promotional materials.</li></ul><p><b>Team &amp; Client Engagement</b></p><ul><li>Serve as the point of contact for trainers, participants, and clients to ensure a seamless training experience.</li><li>Build and maintain strong relationships with stakeholders by providing excellent service and support.</li><li>Work collaboratively across departments to enhance the institute&rsquo;s reputation for quality and professionalism.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Education</b>: Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, or related discipline (Master&rsquo;s preferred).</li><li><b>Experience</b>: 2&ndash;3 years of experience in training, HR, or related fields, with exposure to both facilitation and operations.</li><li><b>Knowledge</b>: Familiarity with training methodologies, instructional design, and adult learning principles.</li><li><b>Driving License is mandatory</b></li><li><b>Skills</b>:</li><li>Strong facilitation, presentation, and public speaking abilities.</li><li>Excellent communication and interpersonal skills to connect with diverse learners.</li><li>High level of organizational and multitasking ability to balance training delivery with operational responsibilities.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint); knowledge of Learning Management Systems (LMS) is an advantage.</li></ul><p>Job Type: Full-time</p><p>License/Certification:</p><ul><li>driving licence (Preferred)</li></ul>

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