training and development manager

Al Rawabi Dairy Compnay

Job PurposeThe Training Manager is responsible for designing, implementing, and evaluating training programs that enhance the knowledge, skills, and performance of the sales team. The role ensures that sales representatives understand dairy products, sales techniques, customer service standards, market trends, and company policies to achieve business objectives.Key Responsibilities<ul><li>Develop and execute annual sales training plans.</li><li>Conduct onboarding programs for new sales employees.</li><li>Design training materials, manuals, presentations, and e-learning content.</li><li>Train sales teams on:</li><li>Dairy products and product features.</li><li>Sales techniques and negotiation skills.</li><li>Customer relationship management.</li><li>Route-to-market strategies.</li><li>Food safety and quality standards.</li><li>Assess training needs through performance reviews and sales data analysis.</li><li>Organize workshops, coaching sessions, and field training.</li><li>Evaluate training effectiveness using KPIs and feedback surveys.</li><li>Collaborate with Sales Managers to identify skill gaps.</li><li>Monitor industry trends and introduce best training practices.</li><li>Manage training budgets and external training providers.</li><li>Maintain training records and compliance documentation.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Marketing, Human Resources, Education, or related field.</li><li>5&ndash;10 years of experience in sales training, preferably within FMCG, dairy, food &amp; beverage, or agricultural sectors.</li><li>Strong knowledge of sales processes and customer management.</li><li>Experience in instructional design and adult learning principles.</li><li>Excellent presentation and communication skills.</li><li>Proficiency in Microsoft Office and Learning Management Systems (LMS).</li></ul>Key Skills<ul><li>Sales Coaching</li><li>Training &amp; Development</li><li>Leadership</li><li>Performance Management</li><li>Presentation &amp; Facilitation</li><li>Communication &amp; Interpersonal Skills</li><li>Data Analysis</li><li>Project Management</li><li>Stakeholder Management</li></ul>KPIs<ul><li>Training completion rate.</li><li>Sales team productivity improvement.</li><li>Increase in sales revenue after training interventions.</li><li>Product knowledge assessment scores.</li><li>Employee retention and engagement levels.</li><li>Customer satisfaction metrics.</li><li>Time-to-productivity for new sales hires.</li></ul>Reporting Structure<ul><li>Reports to: Sales Director / Commercial Director / HR Director</li><li>Supervises: Sales Trainers, Training Coordinators, or Learning Specialists</li></ul>Job Type: Full-timePay: AED9,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>SAP Experience </li></ul>Experience:<ul><li>FMCG: 1 year (Preferred)</li></ul>Work Location: In person

Training Manager - Sales

M Hotel Makkah by Millennium

<div>As the Learning and Development Manager, you will lead the learning and development function, ensuring the professional growth and skill development of colleagues. Your responsibilities will include designing training programs, managing talent development initiatives, and promoting a culture of continuous learning.
Key Job Responsibilities:<ul>
<li>
Lead the complete Learning &amp; Development (L&amp;D) activities in your property, ensuring alignment with business needs.</li>
<li>Manage Millennium &amp; Copthorne, MEA (M&amp;C) onboarding processes and tools for new hires.</li>
<li>Conduct quarterly L&amp;D needs analysis and prepare plans to address real business needs.</li>
<li>Conduct Off-Job Training programmes in line with the M&amp;C, MEA Off-Job training library.</li>
<li>Develop in-house training programmes based on business needs and M&amp;C Group Training skills.</li>
<li>Lead and coach On-Job Trainers, supervising On-Job Training activities using M&amp;C, MEA Corporate Office audit tools.</li>
<li>Enhance the effectiveness of Off-Job Training programmes through coaching and regular follow-ups.</li>
<li>Align and train Millennium brand standards by measuring and monitoring telephone standards, guest feedback, mystery shopper reports, and supporting business development activities.</li>
<li>Collaborate with the Human Resources department to lead the performance management process and support departments in implementing Personal Development Plans (PDPs).</li>
<li>Timely submission of Monthly L&amp;D Calendar and L&amp;D Report to the M&amp;C, MEA Corporate Office.</li>
<li>Recruit interns and management trainees per the L&amp;D Policy and manage Millennium Hotels Nationalization programme TooMooH.</li>
<li>Host corporate training programmes, using digital online game tools to make trainings fun and energetic.</li>
<li>Refer to trainer's notes and incorporate activities to engage participants effectively.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Learning and Development Manager

Westin Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26066522
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 Quality Assurance:
 
 
 
 <ul>
 <li>
 Take full ownership of the hotel&rsquo;s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.
 </li>
 <li>
 Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.
 </li>
 <li>
 Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence.
 </li>
 <li>
 Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times.
 </li>
 <li>
 Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.
 </li>
 <li>
 Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels.
 </li>
 <li>
 Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.
 </li>
 <li>
 Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints.
 </li>
 <li>
 Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence.
 </li>
 <li>
 Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives.
 </li>
 <li>
 Ensure readiness for external inspections, where applicable, maintaining high service and facility standards.
 </li>
 <li>
 Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Training & Quality Manager

Star

<div>Star is a human capability development company headquartered in Riyadh. We design and deliver large-scale training programs, education strategies, government projects, and strategic events for governments, corporations, and institutions across Saudi Arabia.
We are hiring a Project Manager to lead the Star B2C Programs unit &mdash; a combined commercial operation covering professional certification programs through internationally recognised bodies and a premium facility activation program at one of Riyadh&rsquo;s most prestigious addresses. This is a full ownership role. You manage the unit as a formal project, you lead the team within it, and you are accountable for its commercial and operational performance.
As a project manager, you will:<ul><li>Develop and maintain the project plan, timeline, and milestone schedule across all program tracks</li><li>Manage the project budget and resource allocation</li><li>Build, lead, and manage the project team including project specialists</li><li>Track, measure, and report project performance to senior leadership on a regular basis</li><li>Identify risks, resolve issues, and keep delivery on track</li><li>Coordinate with Star&rsquo;s PMO team to hand over program delivery upon deal close</li><li>Ensure all milestones and deliverables are met on time and within scope</li></ul>
Scope of work for this project:<ul><li>Drive B2B sales with corporate clients across training, certification, and facility-based programs &mdash; this is the primary commercial objective of the role</li><li>Build and maintain a rolling six-month programs calendar covering all tracks under this unit</li><li>Manage strategic relationships with international certification bodies at the partnership level, including scheduled strategic reviews and renewal negotiations</li><li>Oversee B2C certification sales, facility program sales, and inbound inquiry management through the project specialists</li><li>Identify and actively pursue cross-selling opportunities between the certification and facility program tracks</li><li>Own the requirements and acceptance of a unified digital platform being built for this unit</li><li>Manage the training and L&amp;D dimension of the project, including the certification partner ecosystem and program design input</li></ul> 
Requirements<ul><li> 
5&ndash;8 years of project management experience, with exposure to commercial or revenue-generating projects</li><li>Background in training, L&amp;D, or a related domain &mdash; required for credibility with corporate L&amp;D buyers and certification body partners</li><li>Demonstrated B2B sales or business development experience &mdash; you have built and closed corporate relationships</li><li>Strong organisational skills &mdash; able to manage a programs calendar, a team, a budget, and a pipeline simultaneously</li><li>Confident communicator in Arabic and English, written and verbal</li><li>AI-fluent in the serious sense &mdash; you have restructured how you work around AI tools and use them to multiply your output across research, planning, analysis, and execution. Not drafting emails. Real workflow integration.</li><li>Saudi national preferred</li></ul> 
Benefits<ul><li> 
Full ownership of a commercially significant unit with direct impact on revenue</li><li>Company-sponsored professional certifications upon joining</li><li>Work across an exciting mix of corporate training, international certification partnerships, and premium facility programs</li><li>Fast-growing company with direct access to senior leadership</li><li>Central Riyadh location</li></ul></div>

Project Manager - Learning & Development

Marriott International

<div>Additional Information 
Job Number26066522 
Job CategoryHuman Resources 
LocationSalwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager. 
CANDIDATE PROFILE 
Education and Experience
Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management. 
CORE WORK ACTIVITIES 
Administering Employee Training Programs
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul> 
Evaluating Training Programs Effectiveness
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul> 
Developing Training Program Plans and Budgets
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Training Budgets
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul>
Quality Assurance:
<div><ul><li>Take full ownership of the hotel&rsquo;s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.</li>
<li>Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.</li>
<li>Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence.</li>
<li>Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times.</li>
<li>Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.</li>
<li>Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels.</li>
<li>Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.</li>
<li>Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints.</li>
<li>Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence.</li>
<li>Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives.</li>
<li>Ensure readiness for external inspections, where applicable, maintaining high service and facility standards.</li>
<li>Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.</li>
</ul></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Winsert, Inc.

Winsert is seeking qualified candidates for a Training &amp; Development Coordinator in Marinette, WI! The Training &amp; Development Coordinator is responsible for designing, coordinating, and continuously improving the training experience for all employees. The ability to teach others and strong computer skills will be important attributes for this role. This position requires a high level of self-motivation to manage independent project work and a passion for learning. Pay: $60,000 - $70,000 Winsert offers an excellent benefits package including: Medical, dental, and vision insurance Life and disability Health savings account with company contributions 401k matching contributions PTO Employee assistance program ESSENTIAL JOB FUNCTIONS: Design, implement, and maintain a structured, scalable training program for production and support roles. Create and maintain training materials including training checklists, tests, manuals, and work instructions. Collaborate with front line trainers to monitor new employee training progress, evaluate competency through testing and determine readiness for transition to their assigned shift. Monitor and track employee training progress and skill development. Support performance management initiatives by tracking probationary period performance reviews and assisting department leaders with the annual performance review process. Identify skill gaps and recommend targeted training interventions. Collaborate with Supervisors, HR &amp; Finance to maintain pay and bonus programs that correspond to training initiatives. Leverage technology solutions to develop, implement and maintain training/learning management systems. Develop/conduct training sessions that ensure effective communication and seamless adoption of new processes/process changes. SECONDARY JOB FUNCTIONS: Recruit, screen, interview applicants and assist hiring teams in the selection of new employees. Maintain applicant tracking system. Assist with conducting new hire orientation and coordinating onboarding of new employees. Assist in writing and updating job descriptions. Collaborate with local technical/high schools to develop opportunities that foster community engagement and employee development. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to design, build, and implement training programs, workshops, and curriculums tailored to specific training needs. Ability to teach and communicate processes clearly while adapting to different learning styles and experience levels. Excellent time management skills, problem-solving skills, and the ability to handle multiple tasks. Excellent business writing, editing and proofreading skills. Excellent verbal and written communication skills. Proficient computer skills including Microsoft Office Suite, HRIS, and ERP systems. Strong organizational skills, interpersonal skills, and attention to detail required. PHYSICAL DEMANDS: Must be able to actively move through office space to work with staff Vision must be correctable to allow reading/viewing of documents and computer screen Hearing must be correctable to allow understanding of instructions and communication with others Mobility and coordination must allow for required tasks to be completed. EDUCATION AND EXPERIENCE: Associate&rsquo;s or Bachelor&rsquo;s degree in related field or equivalent experience. 3 &ndash; 5 years experience in manufacturing, machining, and/or foundry operations preferred. Train the Trainer certification. Previous experience in a training role or education focused role preferred.

Training & Development Coordinator

<div>Additional Information 
Job Number26067617 
Job CategoryHuman Resources 
LocationAl Fanar Street, Sharm El Sheikh, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li></ul>
OR
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Administering Employee Training Programs
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul> 
Evaluating Training Programs Effectiveness
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul> 
Developing Training Program Plans and Budgets
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Training Budgets
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Mgr-Training

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Training Manager - Sales

Learning and Development Manager

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