training and development manager

Kyro Lounge Restaurant

Required F&amp;B Training &amp; Development Manager. Candidates with extensive experience and knowledge. ONLY THOSE WHO WORKED IN HOTELS OR RESTAURANTS INDUSTRY NEED APPLY.The Training and Development Manager must be experienced and passionate to design, implement, and manage training programs for employees at all levels. This role ensures that team members are well-equipped with the knowledge and skills to succeed, from onboarding to leadership development.Job Type: Full-time

F&B Training & Development Manager

Waada Digital Pvt Ltd

Waada Digital is looking for an experienced and motivated Training Manager to lead the design and delivery of comprehensive training programs for sales, claims and the management team. The role will require assessing the unique needs of each group, developing targeted training materials, and facilitating sessions that enhance skills, knowledge, and performance. The Training Manager will also be responsible for creating training materials, tools, and evaluation systems to ensure training effectiveness.Responsibilities:<ul><li>Design, develop, and update tailored training programs for the sales, claims and the management team.</li><li>Collaborate with departmental leadership to identify training needs and align programs with business objectives.</li><li>Ensure that training programs are scalable and align with long-term business strategies.</li><li>Develop training modules on product knowledge, sales techniques, customer service skills, and effective communication.</li><li>Deliver sessions to improve management skills, enhance leadership capabilities, and support the growth of company leadership.</li><li>Prepare training manuals, presentations, e-learning modules, and other resources tailored to sales, claims and management teams.</li><li>Assess the effectiveness of training programs through feedback, performance metrics, and post-training evaluations.</li><li>Provide detailed reports to leadership on the impact of training initiatives.</li></ul>Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business, Organizational Development, or a related field.</li><li>3+ years of experience in training, leadership development, or a similar role.</li></ul>Skills:<ul><li>Exceptional communication and presentation skills for simplifying complex concepts.</li><li>Proficient in using Learning Management System and E-learning tools.</li><li>Focused on enhancing agent productivity and policyholder satisfaction.</li><li>Knowledge of insurance products, policies, and compliance regulations is preferrable.</li><li>Adaptability to create hybrid, virtual, and in-person training modules - driving innovation in training.</li><li>Ability to design and deliver engaging and impactful training programs.</li><li>Strong leadership skills with a focus on motivation and employee development.</li><li>Analytical mindset and attention to detail in assessing training needs and outcomes.</li></ul>Job Requirements:<ul><li>Full time role.</li><li>On-site role, based in Karachi.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Current salary:</li><li>Expected salary:</li></ul>Experience:<ul><li>training: 3 years (Required)</li></ul>Work Location: In person

Manager - Training and Development

ALSTOM

<div>Req ID:496006 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. 


Could you be the full-time Learning &amp; Competencies Development Manager &ndash; Bid and Project Management in Bangalore we&rsquo;re looking for? 

Your future role

Take on a new challenge and apply your expertise in learning and development to a cutting-edge field. You&rsquo;ll work alongside collaborative, innovative, and forward-thinking teammates.

You'll play a critical role in equipping our global Bid and Project Management community with the knowledge and skills needed to thrive. Day-to-day, you&rsquo;ll work closely with teams across the business (e.g., Alstom University, HR, and functional leaders), coordinate training curriculum updates, and ensure the Project Management Academy reflects the latest tools and processes.

You&rsquo;ll specifically take care of defining and designing the global training curriculum, but also support the deployment of competency development strategies across regions and product lines.

We&rsquo;ll look to you for:
<ul>
<li>Defining and creating global training strategies and curricula for Bid and Project Management.
</li>
<li>Maintaining and updating the Project Management Academy digital learning library page.
</li>
<li>Coordinating training development and updates with Subject Matter Experts and external agencies.
</li>
<li>Conducting competency gap analyses and proposing corrective training actions.
</li>
<li>Managing and deploying global training programs across regions and product lines.
</li>
<li>Onboarding and coordinating a global training community for Bid and Project Management.
</li>
<li>Monitoring training quality, participation, and effectiveness through KPIs and proposing improvements.</li> 
</ul>
 
All about you

We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:
<ul>
<li>Degree in Learning &amp; Development, Business Administration, or a related field.
</li>
<li>Experience or understanding of competency frameworks and training curriculum design.
</li>
<li>Knowledge of digital learning tools and platforms.
</li>
<li>Familiarity with project and bid management processes.
</li>
<li>A certification in Learning &amp; Development or Project Management is a plus.
</li>
<li>Strong communication and stakeholder management skills.
</li>
<li>Ability to manage cross-functional and multicultural teams.</li> 
</ul>
 
Things you&rsquo;ll enjoy Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:
<ul>
<li>Enjoy stability, challenges, and a long-term career free from boring daily routines.
</li>
<li>Work with cutting-edge learning technologies and tools.
</li>
<li>Collaborate with transverse teams and supportive colleagues.
</li>
<li>Contribute to innovative, global competency development projects.
</li>
<li>Utilise our flexible and inclusive working environment.
</li>
<li>Steer your career in whatever direction you choose across functions and countries.
</li>
<li>Benefit from our investment in your development, through award-winning learning programs.
</li>
<li>Progress towards leadership roles in Learning &amp; Development or Project Management.
</li>
<li>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).</li></ul> 

You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you! 


Important to note

As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone. 
 
Job Segment: Project Manager, Training, Manager, Technology, Operations, Management</div>

Training Development Manager

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer care, and we need your help!
 
We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.
 
As Training Manager, You Will…
 
<ul>
<li>Plan, develop and implement comprehensive professional development and training plans/programs</li>
<li>Promote an inclusive learning environment; enhance positive employee engagement and leadership development</li>
<li>Oversee the effective delivery of computer training and learning programs</li>
<li>Provide direction of new initiatives, opportunities and foster "best in practice" training and professional development</li>
<li>Develop cost-effective programs with a variety of measures</li>
<li>Provide coaching to staff to support superior performance by developing individual professional development plans</li>
<li>Lead orientation and onboarding activities for new managers and support staff</li>
<li>Develop training policies, manuals, multimedia visual aids, web-site pages and other educational materials to support learning and development initiatives</li>
<li>Select, develop, supervise, evaluate and train the staff development team</li>
<li>Manage the contractual relationships with external software providers, vendors and guest speakers</li>
<li>International Travel is required</li>
</ul>
As Training Manager, You Have…
 
<ul>
<li>3-year degree or equivalent from a recognized post-secondary institution in Human Resources or Organizational Development, or a directly related field is required</li>
<li>Call/Contact Centre management and training experience would be considered to be a great asset</li>
<li>Minimum 5-years of experience in a training and development environment including direct facilitation and delivery of training programs</li>
<li>Experience working with a team approach to employee and organizational development (required)</li>
<li>Demonstrated, progressive leadership and management skills, preferably in a related environment</li>
<li>Demonstrated ability to engage people in a training session, combined with solid understanding of the role of training and development</li>
<li>Superior written and verbal communication skills, conflict resolution and problem solving skills</li>
<li>Strong computer skills in all Microsoft Office programs and training and development software programs</li>
<li>Excellent customer service focus with strong time management, organizational and analytical skills</li>
<li>Ability to work in an environment where diversity of people and situations are encountered</li>
<li>Valid travel documents for international travel</li>
</ul>

Training Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25109092
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Learning & Development Manager

Green Buildings Facility Management LLC

Position OverviewWe are seeking a dynamic and versatile professional who can combine strong training delivery skills with operational excellence. The ideal candidate will be responsible for designing and delivering engaging HR, soft skills, and professional development programs, while simultaneously ensuring the smooth day-to-day functioning of the institute&rsquo;s operations. This dual role requires someone with excellent communication skills, strong organizational ability, and a passion for developing people.Key ResponsibilitiesTraining &amp; Development<ul><li>Design, develop, and deliver impactful training sessions in HR, soft skills, leadership, communication, and other professional development areas.</li><li>Assess learning needs, customize training content, and align programs with organizational objectives.</li><li>Apply adult learning principles and interactive methodologies to maximize learner engagement.</li><li>Evaluate training effectiveness through assessments, feedback, and performance metrics, and provide recommendations for improvement.</li><li>Keep up-to-date with training trends, emerging learning technologies, and HR best practices to continuously enhance program quality.</li></ul>Operations &amp; Administration<ul><li>Oversee day-to-day office operations, including scheduling, coordination of training sessions, and managing resources.</li><li>Ensure efficient allocation of classrooms, trainers, and materials to support smooth training delivery.</li><li>Support the implementation of organizational policies, standard operating procedures, and compliance requirements.</li><li>Assist with administrative tasks such as maintaining records, preparing reports, and monitoring budgets.</li></ul>Business Development &amp; Marketing Support<ul><li>Collaborate with the business development team to promote training offerings to corporate and individual clients.</li><li>Support marketing initiatives, including social media updates, event coordination, and client outreach campaigns.</li><li>Contribute to proposal writing, client presentations, and developing promotional materials.</li></ul>Team &amp; Client Engagement<ul><li>Serve as the point of contact for trainers, participants, and clients to ensure a seamless training experience.</li><li>Build and maintain strong relationships with stakeholders by providing excellent service and support.</li><li>Work collaboratively across departments to enhance the institute&rsquo;s reputation for quality and professionalism.</li></ul>Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, or related discipline (Master&rsquo;s preferred).</li><li>Experience: 2&ndash;3 years of experience in training, HR, or related fields, with exposure to both facilitation and operations.</li><li>Knowledge: Familiarity with training methodologies, instructional design, and adult learning principles.</li><li>Driving License is mandatory</li><li>Skills:</li><li>Strong facilitation, presentation, and public speaking abilities.</li><li>Excellent communication and interpersonal skills to connect with diverse learners.</li><li>High level of organizational and multitasking ability to balance training delivery with operational responsibilities.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint); knowledge of Learning Management Systems (LMS) is an advantage.</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>driving licence (Preferred)</li></ul>

Training & Operations Executive

Hilton

<div>Learning &amp; Development Manager
A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. 
 
What will I be doing? 
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:<ul><li>
Support departments in developing cutting edge functional excellence and in developing leadership capabilities</li><li>
Act as a change catalyst in the cultural and organizational transformation of the Hotel</li><li>
Provide key input of Training aspects for all activities and plans of the Hotel</li><li>
Support individual and team development, career development, and training and experience-based learning</li><li>
Induct, coach, and mentor new Team Members</li><li>
Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments</li><li>
Partner with department to deliver training programs and other organizational and leadership development interventions</li><li>
Monitor and conduct learning and development reviews with each department</li><li>
Prepare annual training plans and training calendars for the hotel</li></ul>
What are we looking for? 
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Thorough knowledge of modern learning and development tools and technique</li><li>
Excellent communication and presentation skills</li><li>
Excellent people management skills</li><li>
Demonstrated ability to develop interpersonal relationships</li><li>
Positive attitude</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li><li>
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint</li><li>
Exceptional presentation and grooming</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

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