training and quality manager

MedOne Benefit Solutions

<div>Position Overview:
The Training and Quality Lead is responsible for administering group and individual training, quality reviews, related reporting, analysis, and recommendations. This role will conduct new hire and ongoing training initiatives.
About MedOne:
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.
What You Will Do at MedOne:<ul><li>
Facilitate training for Member Advocates and Patient Care Coordinators</li><li>
Complete Quality Assurance (QA) assessments</li><li>
Participate in Member Engagement, handling phone, chat and email inquiries</li><li>
Work collaboratively to develop and modify training initiatives which support Member satisfaction, performance standards, and employee growth</li><li>
Evolve training and QA procedures, documents, video tutorials, and AI tools</li><li>
Perform on-going training and QA needs analysis based upon trending data</li><li>
Identify initiatives to raise performance, employee growth, and member satisfaction</li><li>
Monitor Member interactions to identify improvement needs</li><li>
Monitor CSAT results</li><li>
Review outcomes of member surveys; create and execute training and QA initiatives addressing areas in need of improvement</li><li>
Coach staff regarding de-escalation techniques, and customer service skills</li><li>
Provide direct feedback to employees regarding training and QA assessments</li><li>
Collaborate regularly with Team Leads and Manager</li><li>
Participate in phone queue staffing, assisting callers</li><li>
Align with, and support MedOne&rsquo;s Core Values</li></ul>
What you will bring to MedOne:<ul><li>
College degree in Instructional Design, Communications, or Business Management</li><li>
Background in pharmacy, pharmacy benefits, or other related healthcare field</li><li>
Understanding of pharmacy benefit management concepts and operations</li><li>
Motivated to understand pharmacy benefit management, including pharmaceutical drugs and drug therapies and share this knowledge to broaden skillset of team</li><li>
Demonstrated training facilitation and content creation skills</li><li>
Strong knowledge of Microsoft Office, including Word, Excel and Teams</li><li>
Must possess a current Pharmacy Technician Certification</li><li>
Strong listening, verbal, and written communication skills</li><li>
Skilled at providing feedback to others, influencing and coaching for success</li><li>
Work effectively in a team environment</li><li>
Must be timely, dependable and must notify supervisor of schedule changes</li><li>
Must demonstrate professionalism while maintaining discretion with sensitive personnel and interdepartmental information</li></ul>
Why Join MedOne?<ul><li>
Competitive salary and bonuses that reward your performance.</li><li>
Comprehensive health, dental, and vision insurance.</li><li>
401(k) with company match to secure your future.</li><li>
Generous paid time off and holidays.</li><li>
Opportunities for professional growth and development.</li><li>
A vibrant and collaborative work culture.</li></ul>
Location: We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.
Employment Type: Full-Time, Salaried
Hours: Hours may vary within our normal business hours.
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, especially if you have a CPhT certification, we&rsquo;d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Offers are contingent on passing a background check and drug screen.</div>

Member Experience Training and Quality Lead

Molly Maid

<div>Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? 
 
As a Field Manager / Quality Control / Trainer, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. 
Ready to join a company and a team that will support you? Apply today &ndash; we&rsquo;re ready for you! 
Prior customer service, training, cleaning experience or equivalent experience with the ability to learn quickly is a must!
This job is right for you if you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction, and able to effectively manage a variety of situations on a day-to-day basis. We&rsquo;ll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you&rsquo;ve enjoyed training in the Molly Maid process, you&rsquo;ll provide support to the teams that will deliver exceptional service customers. 
Part-time. No nights. No holidays.
Receive a guaranteed minimum wage of $24.00 per hour paid weekly. If you delight customers using our proven processes and reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives! 
We provide:<ul><li>
A stable and consistent working schedule</li><li>
Paid training on our proven systems that WOW customers. Come grow with us!</li><li>
A fun culture where success is celebrated as a team.</li><li>
Access to ongoing training.</li><li>
And&hellip; a COMPANY CAR during work hours so you don&rsquo;t have to put miles on yours (gas and insurance included)</li><li>
Branded and comfortable clothing</li></ul> 
If you like working with friends, working as a team, and growing in a career, APPLY NOW! 
Benefits &amp; Pay
The pay for this position is starting at $24 and is dependent on your experience and ability to connect, mastery of our processes and ability to retain and grow both customers and employees with your leadership. 
 
 
As a Field Manager / Quality Control / Trainer, you will be responsible for:<ul><li>Grow and retain customers and employees &ndash; Follow our process and training while being &ldquo;YOU&rdquo; and you&rsquo;ll please delight every customer and employee. Do this and we&rsquo;ll celebrate as a team and have fun in the process!</li><li>Communicate with customers and employees in a friendly, positive, and professional manner &ndash; Our team members love our customers, and you will too. Show them you care about their home, and you&rsquo;ll win. As our brand ambassador in the field, you train cleaning staff on our processes and quality. Coach our staff on quality feedback from customer communications and home visits. Celebrate their good work while connecting with them on how to improve and delight customers every time.</li><li>Perform quality checks &ndash; Coach our staff on quality feedback from customer communications and home visits. Celebrate their good work while connecting with them on how to improve and grow. Develop relationships to satisfy and retain customers.
</li><li>Build our culture and team &ndash; Interview, hire, and train individuals that build our team&rsquo;s energy and culture. Embrace our culture of teamwork and let your positive attitude energize the team.</li><li>Kick off our day! &ndash; Connect with the teams and set them up for a successful day. Manage and monitor teams&rsquo; performance.
</li><li>Jump in &ndash; Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.</li></ul> 
This job will be a great fit for you if&hellip;<ul><li>You feel energized talking with customers in their home and over the phone.</li><li>You enjoy improving professionally, learning about what makes Molly Maid unique, managing customer expectations and working with our team to deliver an experience for our customers that they will recommend to their friends and family.</li><li>You take pride in your attention to detail and a job well done.</li><li>You are comfortable with a computer and technology.</li><li>You like knowing that there&rsquo;s a process for providing great training and follow thorugh.</li><li>You want to learn new things and work in a variety of environments while getting to know our customers.</li><li>You enjoy leading and training a team.</li><li>You enjoy developing relationships and following through on exceptional sales/service.</li></ul> 
Job Requirements
Minimum requirements to be considered for position.<ul><li>Legally authorized to work in the United States</li><li>Valid Driver&rsquo;s License</li><li>You are available to work Monday through Friday, part-time afternoons</li></ul> 
Ready for a fresh start where you can be your best? 
If that&rsquo;s you, APPLY TODAY! 
If you meet the requirements for this position, we will schedule you for an interview immediately. 
 
&ldquo;You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.&rdquo;</div>

Quality Control, Training, and Field Manager

Red Sea Global

<div>
 
 
 Join The Destination Management Company!
 
 
 
 
 
 
 DMC (Destination Management Company) is one of Red Sea Global (RSG) subsidiaries and is a destination management company that deploys knowledge, expertise, and resources, in the design and implementation of hotel accommodations, transportation, itineraries, activities and logistics for RSG destinations.
 
 
 We are a one stop shop for B2B and B2C customers and provide an authentic, unique and effective planning and booking solution from end to end. Our strong presence and cutting-edge technology enable us to deliver best in class services to all our clients.
 
 
 
 
 
 Our knowledgeable and talented customer care team are available around the clock to cater the needs of our clients and handle all types of queries with the highest level of luxury concierge services and a seamless guess experience from start to finish. DMC also offers Meet &amp; Assist services across RSG destination ensuring a hassle-free travel experience for our esteemed guests.
 
 
 We are confident that with our unwavering commitment to excellence, DMC will set new standards in the travel and tourism industry in Saudi Arabia.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Manage the design, implementation, and continuous improvement of quality assurance frameworks and learning programs across Visit Red Sea operations to ensure consistent luxury service standards, operational compliance, and capability development
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Functional Responsibilities:
 
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Design, maintain, and enhance quality assurance frameworks, scorecards, and audit tools across VRS functions.
 </li>
 <li>
 Conduct structured quality audits of guest interactions to assess compliance with service, policy, and brand standards.
 </li>
 <li>
 Provide actionable QA feedback and coaching insights to drive measurable performance improvement.
 </li>
 <li>
 Lead root cause analysis for service failures and complaints, recommending corrective and preventive actions.
 </li>
 <li>
 Design and deliver operational training programs covering technical knowledge, service excellence, and compliance requirements.
 </li>
 <li>
 Develop and manage annual and monthly training plans aligned with operational priorities.
 </li>
 <li>
 Prepare structured training materials, assessments, and post-training evaluation tools.
 </li>
 <li>
 Review, update, and standardize SOPs, FAQs, and operational documentation.
 </li>
 <li>
 Track and analyze quality performance trends and training outcomes, preparing management reports.
 </li>
 <li>
 Ensure compliance with internal policies, regulatory requirements, and brand guidelines.
 </li>
 <li>
 Align VRS Quality &amp; Learning practices with RSG Group HR and Organizational Quality Management frameworks, ensuring governance adherence.
 </li>
 </ol>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Academic Qualifications:
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Human Resources, or related field.
 </li>
 <li>
 
 Years of Experience:
 
 4&ndash;6 years of relevant experience
 </li>
 <li>
 
 Certificates (Preferred):
 
 Preferred to have Certified Quality Auditor (CQA), Train-the-Trainer certification, or Customer Experience / Service Excellence certification.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Quality & Learning

Taraki

<div>
 
 Job Description
 
 
 
 Qanmos Trainings is seeking a qualified and detail-oriented
 
 Academic Supervisor (Educationist)
 
 to oversee academic quality assurance, compliance, and operational standards in line with internationally recognized certification bodies such as
 
 NEBOSH, IOSH, OSHA
 
 , and other awarding organizations. The role requires close coordination with academic teams to ensure SOP adherence, quality delivery, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure academic QA and compliance with NEBOSH, IOSH, OSHA, and internal SOPs
 </li>
 <li>
 Monitor academic delivery, assessments, documentation, and learner records
 </li>
 <li>
 Conduct internal audits and academic quality reviews
 </li>
 <li>
 Supervise and guide student coordinators and academic support staff
 </li>
 <li>
 Ensure compliance with awarding body requirements, policies, and procedures
 </li>
 <li>
 Support accreditation visits, inspections, and external audits
 </li>
 <li>
 Prepare compliance reports and corrective action plans
 </li>
 <li>
 Recommend improvements in academic processes and learning quality
 </li>
 <li>
 Coordinate with management for continuous academic excellence
 
 
 
 </li>
 </ul>
 
 Experience Required:
 
 2&ndash;3 Years
 
 
 
 Qualification:
 
 Bachelors or Masters in Education, Educational Leadership &amp; Management, or Education Quality Management Systems
 
 
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of Academic Quality Assurance &amp; Compliance
 </li>
 <li>
 Familiarity with international certification frameworks and audit requirements
 </li>
 <li>
 Leadership and team supervision skills
 </li>
 <li>
 Excellent documentation, reporting, and communication skills
 </li>
 <li>
 Ability to work under regulatory and compliance-driven environments
 
 </li>
 </ul>
</div>

Academic Supervisor (QA & Compliance) - Qanmos Trainings

FRESHILICIOUS BUSINESS LLC

● Responsible for performing quality analysis from raw material receiving to finished product dispatching.● Responsible for conducting final product inspection and approval for shipment.● Responsible for conducting regular hygiene and sanitation auditing of processing plant● Responsible for supervising the maintenance of machinery used for food processing.● Monitor and ensure the core temperature of the product is between 0 to 4 0 Celsius from raw material receiving to final product dispatch.● Monitor and ensure chillers, freezer, vehicle chillers and all types of machinery used in the factory are working properly.● To ensure that safe, high quality, and consistent food products are served to the customers in compliance with the organization&rsquo;s standards and governmental norms.● Detailed auditing of production areas in relation to cleaning schedules, hygiene procedures, product and packaging quality on incoming products.● Ensure all documentation and records are logged and controlled.● Reject all the incoming raw materials fail to meet quality expectations and report the issue to the concerned department at the earliest● Recommend improvement measures to the production process to ensure quality control standards are met● Guide the production team about the quality control issues to enhance the quality of the product● Monitor the production phase at various levels, HACCP, food safety and defined procedures, GMP&rsquo;s, pest management, and sanitation practices.Immediate JoiningEducation Requirement: MIcrobiology, Food Technology Food safety / BiotechnologyFreshers &amp; Spouse Visa preferredImmediate JoiningLiving in UAQ **Saturday Working****If you are not meeting the requirement and salary expectation is more than 1500 AED. please donot apply.**Job Type: PermanentPay: AED1.00 - AED1,500.00 per monthWork Location: In person

Trainee-Quality Controller (Temporary Role)

TeamLINX

<div></div><div>**Travel Requirement**
This job may require Full-Time travel to our job site in Cheyenne, WY if you are not local. All Travel expenses will be covered by the company. 
Job Summary:
We are looking for a meticulous Low Voltage QA/QC Specialist to ensure the highest quality standards in network cabling installations for hyperscale data centers. This role focuses on fiber optic and copper cabling infrastructure, overseeing compliance with industry standards, project specifications, and safety regulations.
The Quality and Training Specialist will verify project scope, inspect installations, and ensure all work meets performance and reliability requirements. Join our team to play a key role in delivering high-performance structured cabling solutions in cutting-edge data center environments.<div> 
About LINX:
 
Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems.</div><div></div><div> 
In 2003, industry experts founded LINX to create the workplace they wanted&mdash;one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work.</div><div></div><div> 
Headquartered in Denver, CO, with regional offices in Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we&rsquo;re growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.</div> 
Essential Duties and Responsibilities<div><ul><li>
Conduct QA/QC inspections of network cabling projects to ensure compliance with industry standards, safety regulations, and customer requirements.</li><li>
Perform job site inspections, report findings, and verify project scopes, including materials, equipment, and labor.</li><li>
Supervise and guide cabling crews, ensuring efficiency and high-quality workmanship.</li><li>
Collaborate with project managers to address deviations and recommend corrective actions.</li><li>
Conduct pre- and post-installation quality checks to validate cable connections, terminations, and overall system functionality, identifying and resolving defects or deficiencies.</li><li>
Develop and implement quality control procedures, guidelines, and checklists. Maintain detailed documentation of inspections and project progress.</li><li>
Train and mentor junior QC personnel to enhance skills and knowledge.</li><li>
Communicate with clients and stakeholders on quality concerns and project updates.</li><li>
Participate in project meetings and stay current with industry best practices, standards, and emerging technologies.</li></ul> 
Minimum Requirements<ul><li>
3&ndash;5 years of experience in network cabling, including fiber and copper installations.</li><li>
Strong knowledge of industry standards (TIA/EIA, BICSI) and quality assurance processes.</li><li>
Excellent communication, leadership, and problem-solving skills.</li><li>
Proficiency in cable testing tools; project management software is a plus.</li><li>
Ability to work in various conditions, including confined spaces and heights.</li><li>
Strong attention to detail</li><li>
Ability to lift/carry/setup a 50 pound box or ladder.</li><li>
Must own low voltage tools (snips, strippers, screwdrivers, wrenches)</li><li>
Able to work 2nd/3rd shift, overtime, and under pressure.</li><li>
Must pass a 7-year background check, drug screen, and physical.</li><li>
Requires valid driver&rsquo;s license, reliable transportation, and insurance</li><li>
Professional working proficiency in English</li></ul></div><div> 
Preferred Certifications (not required)<ul><li>
BICSI Technician or Installation Certification</li><li>
OSHA 10</li><li>
Powder Actuated Tools Certification</li><li>
Confined Space Certification</li><li>
CPR and First Aid certified</li><li>
Manufacturers certifications for Installation and Maintenance</li><li>
Lift Certified</li><li>
High School diploma, Associate&rsquo;s degree or technical degree a plus</li></ul> 
Pay Rate:
$25.00 - $40.00 / hour 
TEAMLINX offers great benefits including:<ul><li>
401K with 50% employer match up to first 5%</li><li>
Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision</li><li>
8 Paid Holidays</li><li>
3 weeks Paid Time Off (PTO) combining sick pay and vacation days</li><li>
Career growth opportunities</li></ul></div> 
Posting Deadline:
This job posting is open until filled and may close at any time without notice. 
We are an equal opportunity/affirmative action employer. We consider candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, and encourage minorities, females, veterans, and individuals with disabilities to apply</div>

Low Voltage Quality and Training Specialist

Hill International

The Quality Manager plays a crucial role in maintaining the highest standards of quality across all phases of our projects. They are responsible for developing and implementing the Project Quality Plan, ensuring that all on-site activities adhere to established QA/QC procedures. This role involves close collaboration with various teams, contractors, and clients to guarantee that project deliverables meet Hill International's quality benchmarks and best practices. The Quality Manager also provides mentorship and training to project personnel, fostering a culture of continuous improvement and adherence to Hill's Quality, Environmental, Safety, and Occupational Health policies.
 <div><ul><li>Prepare and maintain the Project Quality Plan, ensuring it aligns with contractual and regulatory requirements.
</li><li>Monitor QA/QC procedures on-site and report findings to the Program Manager.
</li><li>Address non-compliance issues with laws and regulations, coordinating corrective actions.
</li><li>Review contract documents for QA/QC requirements and advise the Program Manager on any deficiencies.
</li><li>Evaluate QA/QC site organization and key personnel, providing feedback to management.
</li><li>Ensure compliance with QA/QC procedures and document control, as per contract requirements.
</li><li>Review and update all contractual turnover documents to meet necessary standards.
</li><li>Liaise with relevant departments on quality-related matters.
</li><li>Conduct technical compliance audits to ensure consultants and contractors adhere to standards.
</li><li>Engage with the client's quality assurance department to maintain effective communication.</li></ul></div>
 <div><ul><li>Bachelor's degree in Engineering or Management from an accredited university.
</li><li>Western experience and/or education are mandatory.
</li><li>Professional experience of at least 17+ years, including a Quality Manager role on large projects.
</li><li>Familiarity with cultural aspects of project management in the Kingdom.
</li><li>Extensive knowledge of quality principles and their application to various fields.
</li><li>Ability to apply corrective actions for non-conformity cases.
</li><li>Understanding of organizational requirements and their impact on the quality plan.
</li><li>Excellent communication and editorial skills.
</li><li>Experience in providing guidance and on-the-job training.
</li><li>Familiarity with computer applications and programs.</li></ul></div>

Quality Manager

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