training associate

NBT Bank

<div>Pay Range: $28.88 - $38.51<div></div>
Responsible for the delivery of training content to include new hires, current staff including platform personnel, customer engagement, service, and other training initiatives. Ability to deliver content using various media and electronic delivery channels. Working in consultation with the Training Manager, the Training Associate reviews all content to ensure the learning objectives are clearly defined. These include but are not limited to technical/system training, job skills training, and compliance. Will assist the Training Coordinator with scheduling, room logistics, and material preparation. Maintains confidentiality of highly sensitive material.<div></div><div>
Education/Experience</div><ul><li>
4 year college degree or equivalent education/work experience.</li><li>
Prior training experience and facilitation skills preferred with increased levels of responsibility.</li><li>
Minimum 2 years of Retail Banking experience required.</li></ul><div></div><div>
Skills and Abilities</div><ul><li>
Supervisory experience preferred.</li><li>
Excellent listening, communication skills are necessary.</li><li>
Organizational, interpersonal and customer relation skills.</li><li>
Ability to function in a fast paced, ever-changing environment.</li><li>
Problem solving/decision making skills.</li><li>
Critical thinker in the development and assessment of participant progress and course content.</li><li>
Skilled in delivering instructional material appropriate to varying audiences.</li><li>
Proficient in facilitating and delivering training through various channels as appropriate (in person, virtual, webinars, etc.).</li><li>
Demonstrates a strong training aptitude</li><li>
Proficient PC Skills.</li><li>
Must possess a willingness to learn new systems in business areas for which the incumbent may have limited prior experience.</li><li>
Position requires a confidence and positive attitude to master specific aspects of technology, systems, and policy and procedure. Will need to convey that knowledge and confidence to those receiving the information and skills.</li><li>
Independent decision-maker.</li></ul><div></div><div>
Unique Job Characteristics and Requirements:</div><ul><li>
Travel less than 50%</li><li>
Driver's License required</li><li>
Reliable transportation required</li><li>
Travel to various training sites throughout the footprint as needed which may involve overnight stays.</li></ul><div></div><div>
Tasks Performed:</div><br>
<ul><li>
45% Primary responsibilities include the delivery of Retail Banking training content. Assist in the development and delivery of training programs designed to provide the necessary skills to all levels of retail banking positions to include: processing teller transactions, account opening, originating and closing loans, sales activities and best practices and customer experience. Identify and implement best practices for delivery of training to meet the needs of the various audiences that will be trained across our footprint. Deliver training programs as required.</li><li>
25% Assist in the evaluation of training content as needed to incorporate any new sales/service techniques, policy &amp; procedure changes and/or system updates. Responsible for keeping content fresh, relevant and interactive for the audience. Assist in the design of any new training programs that have been identified by and under the direction of the Retail Training Manager.</li><li>
20% Supervise and evaluate the daily activities of participants while leading a class. Independent decision-maker on the assessment of participant's progress. Provide feedback on the participant's progress to their supervisor.</li><li>
5% Participate on committees in support of retail training needs. Attend various meetings at Bancorp and Territory/Market level as a liaison.</li><li>
5% Other duties as assigned.</li></ul><div><br>
Physical Requirements:</div><br>
<ul><li>
Communicate effectively with internal and/or external customers</li><li>
Stationary 75% of time or greater</li><li>
Move Objects to Maximum 10 lbs</li></ul><div></div><div>
Why Work at NBT</div><div>
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community &ndash; because your success drives our success.</div><div></div><div>
Wellbeing</div><div>
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.</div><div></div><div>
Community Involvement</div><div>
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.</div><div></div><div>
Culture</div><div>
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.</div><div></div><div>
Career Development</div><div>
Whether you&rsquo;re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.</div><div></div><div>
Total Rewards</div><div>
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives &ndash; ensuring you feel valued every step of the way.</div><div></div><div>
Business Stability</div><div>
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.</div><div></div><div>
Benefits for Full-Time Employees:</div><ul><li><div>
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.</div></li><li><div>
Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li><li><div>
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Flexible Spending Accounts: For healthcare and dependent care expenses.</div></li><li><div>
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.</div></li><li><div>
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.</div></li><li><div>
Adoption Assistance: Supporting your growing family.</div></li><li><div>
Tuition Reimbursement: Invest in your education and career growth.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Pet Insurance: For all your furry friends.</div></li><li><div>
Financial and Banking Services: Various banking services benefits and financial planning assistance.</div></li></ul><div></div><div>
Benefits for Part-Time Employees Working 20+ Hours/Week:</div><ul><li><div>
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li></ul><div></div><div>
Benefits for All Part-Time Employees:</div><ul><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future</div></li><li><div>
Paid Sick and Safe Leave: For your health and safety.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various banking services benefits and financial planning assistance.</div></li></ul><div></div><div><i>
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.</i></div></div>

Retail Training Associate

215 Marketing

<p><b>Position Overview:</b></p><p>We are hiring a <b>Staff Training Associate (Digital Marketing Focus)</b> to support the ongoing training and development of our team.</p><p>This is an <b>entry-level opportunity</b> ideal for someone with an interest in &mdash; or some experience with &mdash; digital marketing. The primary objective of this role is to learn specific platforms, tactics, and systems (i.e., WordPress, Google Ads, Meta Ads, Google Sheets, etc.), then help transfer that knowledge to other team members through structured training sessions, documentation, and assessments.</p><p>You will work directly with leadership to support internal training initiatives, platform education, and skill development across the agency.</p><p>This is a part-time 1099 contractor role at a rate of $20/hour with strong learning and growth potential.</p><p><b>Minimum Requirements:</b></p><p>You don&rsquo;t need to be a marketing or training expert on day one &mdash; we&rsquo;re looking for someone who is detail-oriented, analytical, and eager to learn at a growing agency.</p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field</li><li>Strong interest in digital marketing and paid advertising</li><li>Basic understanding of digital marketing concepts (paid ads, analytics, funnels, etc.)</li><li>Working knowledge of Google Workspace (Docs, Sheets, Drive)</li><li>Excellent written and verbal communication skills</li><li>High attention to detail &mdash; especially when working with data and documentation</li><li>Excellent organizational skills and a thoughtful approach to how you manage files, data, and deadlines</li><li>Ability to learn new platforms and systems quickly</li><li>Resourceful and curious &mdash; able to research and problem-solve independently using search engines or AI tools</li><li>Ability to thrive in a fast-paced, team-oriented environment</li><li>Available Monday - Friday, 9am to 5pm ET</li></ul><p><b>Preferred Qualifications</b>:</p><ul><li>1&ndash;2 years of experience in digital marketing</li><li>Familiarity with platforms such as Google Ads, Meta Ads, Google Analytics, Google Tag Manager, HubSpot, and Google Search Console</li><li>Experience using project management tools such as Asana</li></ul><p><b>Responsibilities / Role:</b></p><p>Learning &amp; Skill Development</p><ul><li>Receive hands-on training in various platforms and agency systems</li><li>Learn internal processes, SOPs, QA frameworks, and performance standards</li><li>Develop a working understanding of how campaigns are structured, tracked, reported on, and optimized</li><li>Build foundational knowledge that can be translated into internal training content</li></ul><p>Internal Training &amp; Knowledge Transfer</p><ul><li>Assist in developing structured training materials (slide decks, SOPs, guides, etc.)</li><li>Assist in building assessments to reinforce team learning</li><li>Administer and track completion of internal assessments</li><li>Support onboarding of new team members and ongoing staff education</li></ul><p>Process Improvement &amp; Documentation</p><ul><li>Organize, maintain, and store internal training materials</li><li>Update training documentation as platforms and agency processes evolve</li><li>Assist leadership in identifying knowledge gaps across the team</li><li>Support the creation of repeatable, scalable internal training systems</li></ul><p><b>Expectations:</b></p><ul><li><b>Attention to Detail: </b>You ensure all training materials, documentation, and assessments are accurate, current, and aligned with agency standards.</li><li><b>Organization: </b>You maintain well-structured internal resources with consistent file naming, logical storage systems, and strong calendar management.</li><li><b>Responsiveness:</b> You proactively support team members and respond to questions in a timely manner.</li><li><b>Resourcefulness: </b>You proactively research updates, platform changes, and best practices.</li><li><b>Communication: </b>You are personable and professional, able to break down complex marketing concepts into clear, practical explanations.</li><li><b>Adaptability: </b>You adjust priorities as training needs evolve and remain flexible in a dynamic agency environment.</li><li><b>Growth Mindset: </b>You actively seek feedback, embrace learning opportunities, and continuously develop your digital marketing knowledge and training skills.</li></ul><p><b>Compensation:</b></p><ul><li><b>Hourly Rate:</b> $20/hour</li><li><b>Hours:</b> Variable, typically 15-30 hours per week depending on training needs</li><li><b>Schedule:</b> Flexible within standard business hours (9am to 5pm ET)</li><li><b>Classification:</b> 1099 Independent Contractor</li></ul><p><b>About 215 Marketing:</b></p><p>215 Marketing is a full-service performance marketing agency dedicated to helping service-based businesses drive leads, enhance visibility, and achieve measurable ROI. Serving clients across industries and stages of growth&mdash;from startups to established franchises&mdash;the firm develops tailored marketing strategies that align with each business&rsquo;s unique objectives. Our comprehensive suite of services includes CRM integrations, custom website development, paid advertising, SEO, landing pages, and social media management.</p><p>Job Type: Contract</p><p>Pay: $20.00 per hour</p><p>Expected hours: 15 &ndash; 30 per week</p><p>Application Question(s):</p><ul><li>Do you have experience with project management tools such as Asana?</li><li>Are you familiar with advertising platforms (e.g., Google Ads, Meta Ads Manager)? </li><li>Are you familiar with analytics and CRM platforms (e.g., Google Analytics, Google Tag Manager, HubSpot, Google Sheets)?</li><li>Are you available during standard business hours (Monday - Friday, 9am to 5pm ET)? </li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: Remote</p>

Staff Training Associate (Digital Marketing Focus)

CEFALY Technology

<p><b>Location: </b>(Remote within the State of CA)</p><p><b>Salary Range: </b>$90,000 - $110,000</p><p><b>***To be considered for this position, you MUST be located within the State of California and MUST have medical device sales experience. </b></p><p><b>Position Overview</b></p><p>The Inside Sales &amp; Training Associate serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with healthcare partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-quality customer experience.</p><p>In addition to inside sales responsibilities, the Associate travels on-site to deliver professional training to healthcare providers and represents CEFALY Technology at medical conferences and trade shows. The role works collaboratively with Inside Sales Representatives, Regional Trainers, Product Management, Customer Service, and Quality Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the main interface for institutional customers through phone, email, and video conferencing.</li><li>Act as the primary customer contact for assigned accounts.</li><li>Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers.</li><li>Travel on-site to provide high-quality training to healthcare providers.</li><li>Schedule and follow up on Regional Trainer in-service meetings.</li><li>Process and track customer orders accurately.</li><li>Work collaboratively with Customer Service to resolve questions, issues, and complaints.</li><li>Use initiative to improve personal skills and departmental processes.</li><li>Drive add-on and associative sales.</li><li>Convert prospects into active customers.</li><li>Works collaboratively with Inside Sales Representatives &amp; Trainers</li><li>Represent CEFALY Technology at trade shows and medical conferences.</li><li>Adapt to evolving business needs and take on other duties as required.</li><li>Generate new leads and maintain accurate contact information in Salesforce.</li><li>Perform additional duties as assigned.</li></ul><p><b>Knowledge, Skills, and Abilities</b></p><ul><li>Strong business acumen and sound professional judgment.</li><li>Excellent communication skills in written and spoken English, including grammar and professional tone.</li><li>Proficiency with Microsoft Excel, Word, and Outlook.</li><li>Solid organizational and time-management skills.</li><li>Experience using a CRM system; Salesforce preferred.</li><li>Ability to navigate remote customer environments and facility endpoints.</li><li>Experience with VA Medical Centers is a plus.</li><li>Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required.</li><li>Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.</li></ul><p><b>Personal Attributes</b></p><ul><li>Reliable, dependable, punctual, and detail oriented.</li><li>Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines.</li><li>Strong interpersonal and communication skills.</li><li>Solution-oriented, accountable, and collaborative.</li><li>Motivated and eager to learn; open to ongoing training and development.</li><li>Demonstrated initiative and willingness to take ownership of tasks.</li></ul><p><b>Education &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree or equivalent experience in a medical, life sciences, or related healthcare field</li><li><b>Medical or clinical background is required,</b> including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience</li><li>1&ndash;3 years of inside sales experience in a medical, biotechnology, or technology field preferred.</li><li>Proven understanding of clinical environments and medical terminology</li><li>Candidates with relevant internships or strong transferable skills will also be considered.</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Salary range is $90,000 - $110,000 annually based on experience</li><li>Health insurance (80% employer-paid)</li><li>Employer-paid Dental and Vision</li><li>IRA with company match (no vesting period)</li><li>Paid PTO</li><li>Paid company holidays</li></ul><p><b>About Cefaly</b></p><p>Founded in 2008, CEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology.</p><p>Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode placed on the forehead to stimulate the trigeminal nerve&mdash;helping reduce the frequency and intensity of migraine attacks.</p><p>In 2020, CEFALY DUAL became the first device of its kind available over-the-counter (OTC) in the United States. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand access to safe, effective, drug-free migraine care.</p><p>The pay range for this role is:</p><p>90,000 - 120,000 USD per year (Remote (California, US))</p><p>Pay: $90,000.00 - $120,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li><li>Work from home</li></ul><p>Experience:</p><ul><li>Medical Device: 1 year (Preferred)</li></ul><p>Location:</p><ul><li>California (Required)</li></ul><p>Work Location: Remote</p>

Inside Sales & Training Associate - remote (CA Residents ONLY)

Huspy

<div>
 <strong>
  The Story So Far: We&rsquo;re Building a Global Brand in Real Estate
  <br/>
  <br/>
 </strong>
 Huspy is one of the leading property technology companies in EMEA.
 <br/>
 <br/>
 Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we&rsquo;ve entered.
 <br/>
 <br/>
 We&rsquo;ve raised over $140 million (Series A and Series B) from the world&rsquo;s top investors, including Sequoia Capital, Founders Fund and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.
 <br/>
 <br/>
 We&rsquo;ve built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world&rsquo;s most traditional industries. We&rsquo;re transforming how property transactions happen &mdash; faster, smarter, and better for everyone.
 <br/>
 <br/>
 We&rsquo;re not slowing down. The question is: will you be part of what&rsquo;s next?
 <br/>
 <br/>
 <strong>
  The Main Event: What You&rsquo;ll Drive, Build, and Own
  <br/>
  <br/>
 </strong>
 We are looking for a driven and hands-on
 <strong>
  Learning &amp; Development Associate
 </strong>
 to support and execute learning initiatives for our
 <strong>
  Mortgage Business Unit
 </strong>
 . This role is critical to enabling new hires and existing sales teams through high-quality onboarding, continuous upskilling, and sales-focused training programs.
 <br/>
 <br/>
 This is a delivery-heavy role suited to someone who is passionate about training, confident facilitating sessions, and highly skilled at creating engaging learning content. The role requires close collaboration with Sales Leadership, Compliance, and Operations to ensure training drives performance while meeting regulatory standards.
 <br/>
 <br/>
 <strong>
  Training Design &amp; Content Creation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Curriculum Development &ndash; Develop, maintain, and continuously improve mortgage-focused training curricula, playbooks, and enablement materials.
  </li>
  <li>
   Training Program Execution &ndash; Design and deliver structured onboarding programs to ramp up new Mortgage Consultants efficiently. Facilitate live training sessions, coaching workshops, and refresher programs grounded in real mortgage lifecycle scenarios.
  </li>
  <li>
   Continuous Improvement &ndash; Evaluate training effectiveness through assessments, feedback, and performance data refining materials to enhance learning outcomes
  </li>
  <li>
   Industry Alignment &ndash;Ensure all training content aligns with UAE regulatory requirements, including AML and CBUAE guidelines.
  </li>
  <li>
   Sales Enablement &amp; Performance Support - Partner with Sales Team Leaders to identify skill gaps and deploy targeted learning interventions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Perfect Match: What It Takes to Succeed at Huspy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Training Experience - 2&ndash;3 years of experience in Learning &amp; Development or Sales Training in UAE, preferably within financial services, sales, business development or mortgages.
  </li>
  <li>
   Entrepreneurial Mindset - A self-starter who thrives in building and scaling educational programs from the ground up.
  </li>
  <li>
   Course/Curriculum Development and Execution Experience &ndash; Proven expertise in training delivery, facilitation, coaching, and content creation.
  </li>
  <li>
   Language Requirements - Fluent in English and Arabic fluency is mandatory.
  </li>
 </ul>
</div>


Training & Onboarding Associate

athenahealth

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
<br><br>
<b>Position Summary:</b><br>
We are seeking a highly motivated and experienced Quality Specialist with a strong background in US healthcare. The role is focused on helping advance our Integration Network Management team's skills and knowledge by providing exceptional customer service for our clients by supporting and executing training and quality initiatives that strengthen team performance and procedural excellence. The expectation from the role is that the individual will be responsible for coaching, processing documentation, providing feedback to team members and continuously helping to improve our service and growth.
<br>As a part of Training & Quality, you will be responsible for completing procedural quality reviews, providing feedback, delivering coaching to ensure consistent quality standards, effectively transferring knowledge to others, and leading ongoing skill development across teams and supporting existing/new hires to be successful in their current role. This role will involve planning, governance, and staying up to date with current workflows with in-depth knowledge in the existing process, overseeing the successful delivery of the team's objectives and goals. The individual will work closely with business function heads, managers, internal stakeholders, as well as external partners.
<br>The role requires a solid understanding of U.S. healthcare processes, attention to detail, and the ability to translate insights into actionable improvements. This role is ideal for someone who has strong hands-on experience in quality and process adherence and is ready to take on broader ownership across training enablement, coaching, and continuous improvement.
<br>This position plays an important role in maintaining operational stability while also supporting long-term capability building through training, documentation, and quality-driven insights.
<br><br>
<b>Essential Functions (Duties and Responsibilities):</b><br>
Quality & Process Excellence
<br>Perform procedural quality reviews and audits to ensure adherence to defined standards, derived workflows, and process requirements.
<br>Identify quality gaps, trends, and areas of improvement and communicate findings to managers and stakeholders.
<br>Provide clear, constructive, and actionable feedback to team members based on audit outcomes.
<br>Support continuous improvement initiatives by partnering with stakeholders to address recurring quality issues.
<br>Training & Enablement
<br>Support the delivery of training programs for new hires and existing team members, including refresher sessions and targeted interventions.
<br>Assist in maintaining and updating training materials, SOPs, playbooks, and knowledge management articles.
<br>Collaborate with Stakeholders and Managers to identify skill gaps and recommend focused coaching or training plans.
<br>Reporting & Stakeholder Collaboration
<br>Maintain quality and training trackers, dashboards, and reports to provide visibility into performance and progress.
<br>Use data from dashboards and audits to identify trends and recommend next steps.
<br>Escalate risks, blockers, or recurring issues proactively with suggested solutions.
<br>Documentation & Governance
<br>Ensure documentation is current, accurate, and aligned with process changes.
<br>Support governance activities related to quality reviews, training rollouts, and process updates.
<br>Contribute to standardization efforts across teams to ensure consistency and scalability.
<br><br>
Education & Experience Required
<br>5-8 years of relevant experience in Quality, Training, Operations, or a related role (preferably within U.S. healthcare).
<br>Prior experience performing quality audits, coaching, or supporting training initiatives.
<br>Strong working knowledge of operational processes and service delivery models.
<br>Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams).
<br>Experience working in a fast-paced, demonstrated ability to work collaboratively in cross-functional teams and build positive relationships.
<br>Added Advantage
<br>Certification in quality tool or process improvement methodologies (Six Sigma, Lean similar)
<br>Exposure to learning management systems (LMS), quality dashboards, or reporting tools.
<br><br>
Knowledge & Skills
<br>Strong analytical and problem-solving skills with a high capacity for attention to detail.
<br>Ability to interpret data and translate insights into actionable improvements.
<br>Strong and confident communication skills, both written and verbal, with a good ability to build relations with employees and leaders.
<br>Comprehensive presentation and documentation skills.
<br>Ability to provide unbiased, fact-based feedback.
<br>Strong organizational skills with the ability to prioritize and manage multiple responsibilities & business-oriented thinking
<br>A continuous improvement mindset and willingness to learn and grow into higher responsibilities.
<br><br>
About athenahealth
<br><br>
<b>Our vision:</b> In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
<br><br>
<b>Our company culture:</b> Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
<br><br>
<b>Our DEI commitment:</b> Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
<br><br>
<b>What we can do for you:</b><br>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
<br><br>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
<br><br>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
<br><br>
<b>Learn more about our culture and benefits here:</b> athenahealth.com/careers
<br>https://www.athenahealth.com/careers/equal-opportunity

Training & Quality Associate

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The Learning Associate works with their Country L&amp;D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
  </li>
  <li>
   Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
  </li>
  <li>
   Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
  </li>
  <li>
   Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
  </li>
  <li>
   Execute plans to close gaps in the developmental needs for individuals and groups
  </li>
  <li>
   Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
  </li>
  <li>
   Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
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   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Microsoft Office including Outlook, Word, and Excel
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Travel to different stations in the shift or during the week is required as per business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience managing multiple projects, prioritizing, planning, and managing time
  </li>
  <li>
   Knowledge of Photoshop, video editing, and related tools
  </li>
  <li>
   Operations knowledge
  </li>
  <li>
   Previous experience as a trainer, prior training, teaching or presentation experience
  </li>
  <li>
   Willingness to work in different areas as required by training needs
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
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 <strong>
  Company
 </strong>
 - Q-Express Documents Transport - G25
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 <br/>
 Job ID: A3128894
</div>


Learning Associate

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We&rsquo;re expanding our Learning team within Amazon Operations! If you&rsquo;re interested in joining a business where you can achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
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 The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
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 The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains &ldquo;customer obsessed&rdquo;. Demonstrates a positive &ldquo;can do&rdquo; demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.
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 <br/>
 <strong>
  The Learning Associate Will Achieve This Objective By
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
  </li>
  <li>
   Delivering network standard training
  </li>
  <li>
   Partnering with Operations Leaders to Evaluate and improve training processes within work areas
  </li>
  <li>
   Directly coaching associates to improve job performance
  </li>
  <li>
   Managing training compliance to ensure accurate training records are housed correctly
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   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience implementing lean principles and process improvement in an operational environment
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
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 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
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 <br/>
 Job ID: A3113452
</div>


Learning Associate, AMZL Transportation Field L&D

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