training facilitator

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.
 
Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.
 
As Training Facilitator, You Will…
 <ul>
<li>Provide training to new and existing employees</li>
<li>Develop and deliver training plans and curriculum to classes of up to 25 people</li>
<li>Develop and utilize a variety of creative teaching techniques</li>
<li>Develops and administers knowledge assessment testing</li>
<li>Assist with QA monitoring, feedback and coaching</li>
<li>Maintain up-to-date reporting on training progress, effectiveness and improvements</li>
<li>Stay informed of current client products and services</li>
<li>Interact with partners, ensuring they understand the training environment, successes and opportunities for development</li>
<li>Manage new Trainers and Training Facilitators</li>
<li>International Travel is Required</li>
</ul>
As Training Facilitator, You Have…
 
<ul>
<li>BS/BA in Education or Business Administration or equivalent work experience preferred</li>
<li>Knowledge of adult learning principles and the ability to implement these principles into a training curriculum</li>
<li>3+ years previous contact center experience preferred</li>
<li>Experience in customer service training</li>
<li>Experience in coaching and mentoring</li>
<li>Knowledge of existing and emerging training methods and tools</li>
<li>Knowledge of call center systems, ACD/IVR and performance statistics</li>
<li>Strong verbal and written communication skills, including presentation skills</li>
<li>Strong analytical and problem solving skills</li>
<li>Ability to build rapport with clients and interact with team members at various position levels</li>
<li>Ability to multitask effectively and work in a fast paced environment</li>
<li>Ability to develop employees through positive motivation</li>
<li>Ability to adapt to change and innovation</li>
<li>Ability to potentially travel</li>
<li>Skills in MS Office programs (Word, Excel and PowerPoint)</li>
<li>Valid travel documents for international travel</li>
</ul>

Training Facilitator

TELUS Digital

<ul><li>Oral and written comprehension.</li><li><div>
Minimum of 8-10 years overall work experience.</div></li><li><div>
Minimum of 6-7 years of work experience as an L&amp;D Training Facilitator.</div></li><li><div>
Open to working from the office.</div></li><li><div>
Experience in delivering Soft Skills Training &amp; Leadership Development (up to Middle Management level).</div></li><li><div>
Experience in conducting Training Need Analysis/ Training Need Identification</div></li><li>
Training material development.</li></ul>

Learning & Development - Facilitator

Spectrum

<div>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.<div> 
Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you&rsquo;ll guide engaging learning experiences in classroom, team and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum&rsquo;s commitment to excellence.</div><div></div><div> 
Your work will empower learners and contribute to Spectrum&rsquo;s ongoing success.</div><div> 
How You&rsquo;ll Make an Impact</div><ul><li>
Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs</li><li>
Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth</li><li>
Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations</li><li>
Execute all Learning Management System requirements before and after training including evaluations</li><li>
Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention</li><li>
Provide constructive feedback to learners to support knowledge transfer and behavioral improvement</li><li>
Pursue ongoing development in facilitation, learner engagement and classroom management</li><li>
Observe training end-users to understand how instruction impacts business outcomes</li><li>
Coach learners on role-specific skills, processes or systems as needed</li><li>
Support additional training initiatives or duties as assigned</li></ul><div> 
What You&rsquo;ll Bring to Spectrum</div><div></div><div> 
Required Qualifications</div><div></div><div> 
Education</div><ul><li>
Associate&rsquo;s degree or equivalent combination of training and work experience</li></ul><div>
Experience</div><ul><li>
1+ year(s) of training delivery experience in formal or informal settings</li><li>
3+ years of experience in the related functional area or business unit</li></ul><div>
Skills</div><ul><li>
Ability to read, write, speak and understand English</li><li>
Strong critical thinking and analytical skills</li><li>
Effective prioritization and organizational abilities</li><li>
Clear and direct oral and written communication</li><li>
Ability to interact professionally across all levels of management and staff</li><li>
Capacity to engage with the public in a professional manner</li><li>
Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook</li><li>
Familiarity with various learning approaches</li><li>
Confident presenting and training groups online and in person</li><li>
Bilingual - Spanish</li></ul><div></div><div> 
#LI-RLW2</div> 
HTR313 2025-64969 2025
 
 
Here, our employees don&rsquo;t just have jobs, they're building careers. That&rsquo;s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. 
 
 
 
A qualified applicant&rsquo;s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. 
 
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet&reg;, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you&rsquo;ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. 
 
Grow Your Career Here We&rsquo;re committed to growing a workforce that reflects the customers and communities we serve &ndash; providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.</div>

Facilitator (Bilingual Spanish)

Tata Electronics

<div>
 
 About Tata Electronics Private Limited
 
 
 
 
 
 As a pioneer in the Indian Electronics Manufacturing Sector, we are building the capability and a
 
 
 reputation for manufacturing high quality precision components that meet the rigorous
 
 
 standards of this industry. We are selecting and developing the best Engineering and
 
 
 Manufacturing talent in India. We are building women leaders in Technology and Engineering
 
 
 through a focus on educational, technical, and all-round development. Tata Electronics&rsquo; rapid
 
 
 growth needs high calibre talent with the drive and passion to achieve previously unimagined
 
 
 goals in the Indian manufacturing sector.
 
 
 
 
 
 Position Overview
 
 
 
 
 
 We are seeking a highly skilled Behavioral Facilitator to join our Learning and Development
 
 
 department in our manufacturing unit. The ideal candidate will play a pivotal role in designing
 
 
 and delivering impactful learning programs aimed at enhancing behavioral skills, fostering a
 
 
 positive work culture and driving organizational effectiveness.
 
 
 
 
 
 Program Design and Development
 
 
 
 
 
 Develop and design behavior-focused training programs aligned with organizational goals
 
 
 and employee development needs.
 
 
 Create engaging and interactive learning content that addresses specific behavioral
 
 
 competencies required in a manufacturing environment.
 
 
 
 
 
 Facilitation and Delivery:
 
 
 
 
 
 Conduct dynamic and effective training sessions, workshops, and interventions to employees
 
 
 at various levels within the manufacturing unit.
 
 
 Utilize diverse facilitation techniques to ensure active participation and understanding of
 
 
 behavioral concepts.
 
 
 
 
 
 Performance Consulting:
 
 
 
 
 
 Provide performance consulting services to guide employees in enhancing their
 
 
 interpersonal skills, leadership qualities, and teamwork.
 
 
 Analyze organizational performance gaps and collaborate with stakeholders to develop
 
 
 targeted solutions.
 
 
 
 
 
 Performance Evaluation:
 
 
 
 
 
 Assess the effectiveness of behavioral programs through evaluation methods such as preand
 
 
 post-training assessments, feedback surveys, and on-the-job observations.
 
 
 Analyze data and feedback to make data-driven recommendations for program
 
 
 enhancement.
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 
 
 Bachelor&rsquo;s degree in organizational psychology, Human Resources, Education, or a related
 
 
 field.
 
 
 Proven experience （5+ Years） as a Behavioral Facilitator/ Trainer/ Teacher
 
 
 Strong understanding of behavioral theories, adult learning principles, and training
 
 
 methodologies.
 
 
 Excellent communication and interpersonal skills.
 
 
 Ability to adapt to the unique needs and challenges of a manufacturing environment.
 
 
 Certification in behavioral training or a related field is a plus.
 
 
 Proficiency in using learning management systems（LMS) and other training tools.
 
 
 
 
 
 
 Work Location:
 
 Hosur, Tamil Nadu and Narasapura, Kolar
 
 
 
 Working Days:
 
 6days a week
 
 
 
</div>

Behavior Trainer

The Wonder School

Role OverviewThe Wonder School Learning Collective (TWSLC), Pune Mundhwa, seeks a facilitator (teacher) who embodies the school&rsquo;s progressive, inclusive, and hands-on educational philosophy. Applicants should be enthusiastic about alternative education, supporting neurodiverse learners, and working in a vibrant, child-centered community.&#8203;Qualities &amp; RequirementsApplicants should possess:<ul><li>Bravery and willingness to experiment in education.&#8203;</li><li>Genuine enthusiasm for learning with children.&#8203;</li><li>A spirit of adventure and passion for traveling (both for field work and knowledge pursuit).</li><li>Curiosity and a continuous self-learner&rsquo;s mindset.&#8203;</li><li>Open mindedness and readiness to adopt new educational approaches.&#8203;</li><li>Non-judgmental, non-biased attitude toward children and peers.&#8203;</li><li>A collaborative approach and respect for student agency and voice.&#8203;</li><li>The ability to build a secure, nurturing, and stimulating environment for students&rsquo; emotional, physical, and digital well-being.&#8203;</li><li>Experience or willingness to work with children with diverse learning needs, including neurodiverse profiles.&#8203;</li></ul>Job Details<ul><li>Role: Facilitator/Teacher (all subjects and specialties welcome)</li><li>Location: The Wonder School Learning Collective, Mundhwa, Pune</li><li>Timing: Monday to Saturday, 8 am to 4 pm&#8203;</li><li>Curriculum focus: NIOS, Progressive, Experiential, and Personalized Learning&#8203;</li><li>Student focus: Both neurotypical and neurodiverse learners; flexible, project-based, and inclusive</li><li>Application: Only candidates meeting all above qualities/requirements should apply.</li></ul>Job Type: Full-timePay: &#8377;15,376.49 - &#8377;32,894.79 per monthWork Location: In person

Programme Facilitator

Iqra international school

This is a full-time on-site role for an ICT Facilitator at Iqra International School in Bengaluru. The ICT Facilitator will be responsible for supporting the integration of technology in teaching and learning, providing professional development to staff, troubleshooting technical issues, and ensuring the effective use of ICT tools in the classroom.Qualifications* Experience in ICT education and technology integration in education* Proficiency in using educational technology tools and software* Strong problem-solving and troubleshooting skills* Excellent communication and collaboration skills* Knowledge of current trends and best practices in educational technology* Ability to work effectively with students and teachers* Bachelor's degree in Education, Computer Science, or related fieldJob Type: Full-timePay: &#8377;11,336.83 - &#8377;30,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Notice period</li></ul>Work Location: In person

ICT Facilitator

Wisdom Wealth International School

Wisdom Wealth International School is a progressive Cambridge school. There are no Shoes, Ranks, and BackBenchers here! We go with common sense. We redesign everything with children in mind. Our students published six books last academic year. Our students learn and create for a practical world. For example, last week on scientific thinking, learners designed 5&ndash;6 types of experiments to prove or disprove that an embryo inside an egg breathed. In mathematics, they created an algebraic formula to calculate the cost of an idli. They wrote their opinion on the latest book, &quot;Sapiens,&quot; in English. We are a progressive, child-centered school that uses cutting-edge learning methods.We look for passionate individuals to work as Facilitator. You could be a scientist, physicist, engineer, designer, storyteller, teacher. All we need is passion to share your knowledge with children and build, drive a team of teachers.Job Type: Full-timeSalary: From &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Schedule:<ul><li>Day shift</li></ul>Application Question(s):<ul><li>Do you have 3+ years of work experience in teaching ?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Job Types: Full-time, FresherPay: &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Trichy, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>total work: 3 years (Preferred)</li></ul>Work Location: In person

Hindi Facilitator

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