training

MakeMyTrip

<div>
 
 
 
 About the Opportunity:
 
 
 
 
 
 Role:
 
 Training Manager
 
 
 
 Level:
 
 Manager
 
 
 
 Reporting To:
 
 Vice President - Holidays
 
 
 
 Location:
 
 Gurugram
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe.
 
 
 As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers.
 
 
 
 
 
 
 
 About the role:
 
 
 
 
 The Training Lead will play a pivotal role in enhancing the skills, knowledge, and performance of our sales &amp; supply teams, empowering them to achieve sales targets and excel in customer&amp; supplier relationships.
 
 
 This role will develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever evolving market and a complex ecosystem. This role requires a strategic mindset, an understanding of sales, travel ecosystem and hospitality dynamics, and a hands-on approach to design effective &amp; deliver impactful training solutions.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 Training Program Development &amp; Execution:
 
 
 <ul>
 <li>
 Design and execute a structured training framework for new hires and ongoing development of the relevant business teams. For supply teams, the focus would be on managing supplier ecosystem, stakeholder management. For sales, on sales techniques, market knowledge, product expertise, and customer relationship management. For operations teams, focus would be on process excellence and customer service.
 </li>
 <li>
 Partner with leadership to assess team skills gaps and implement targeted training programs for various experience levels, from entry-level to senior level roles across functions.
 </li>
 </ul>
 
 
 Content Creation &amp; Delivery:
 
 
 <ul>
 <li>
 Develop and deliver high-quality training materials, including presentations, workshops, elearning modules, and guides that are engaging and effective in meeting the team&rsquo;s needs.
 </li>
 <li>
 Regularly update training content to reflect new trends, products, and best practices within the industry.
 </li>
 </ul>
 
 
 Onboarding &amp; Continuous Learning:
 
 
 <ul>
 <li>
 Lead the onboarding process for new team members, ensuring they are well-equipped with foundational knowledge and skills from day one.
 </li>
 <li>
 Create a continuous learning environment, implementing periodic refresher training, skillbuilding sessions, and advanced training programs to nurture talent and support career progression within the team.
 </li>
 </ul>
 
 
 Performance Tracking &amp; Analysis:
 
 
 <ul>
 <li>
 Develop and use metrics to evaluate training effectiveness and impact on business performance, making data-driven adjustments to improve training outcomes.
 </li>
 <li>
 Conduct assessments and evaluations post-training to monitor progress and retention, adjusting strategies to maximize long-term knowledge retention and skill application.
 </li>
 </ul>
 
 
 Collaboration &amp; Stakeholder Management:
 
 
 <ul>
 <li>
 Collaborate with Holidays leadership, Product, Marketing, and HR teams to align training with business goals, new product launches, and seasonal requirements.
 </li>
 <li>
 Act as a bridge between remote workforce and corporate office, ensuring alignment of training objectives across different geographies and segments.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development:
 
 
 <ul>
 <li>
 Mentor and guide junior trainers, providing direction and feedback to improve their facilitation and training development skills.
 </li>
 <li>
 Foster an inclusive and positive training culture that encourages learning, adaptability, and performance excellence.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 
 
 MBA from reputed institute with 5-7 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.
 
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 <ul>
 <li>
 
 Strategic &amp; Analytical Mindset:
 
 Able to assess team needs, identify gaps, and develop tailored training interventions.
 </li>
 <li>
 
 Adaptability &amp; Innovation:
 
 Keeps up with industry trends and is innovative in training approaches.
 </li>
 <li>
 
 Leadership &amp; Influence:
 
 Motivates and inspires, influencing others to achieve high standards of performance.
 </li>
 </ul>
 
 
</div>

Training Manager

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer care, and we need your help!
 
We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.
 
As Training Manager, You Will…
 
<ul>
<li>Plan, develop and implement comprehensive professional development and training plans/programs</li>
<li>Promote an inclusive learning environment; enhance positive employee engagement and leadership development</li>
<li>Oversee the effective delivery of computer training and learning programs</li>
<li>Provide direction of new initiatives, opportunities and foster "best in practice" training and professional development</li>
<li>Develop cost-effective programs with a variety of measures</li>
<li>Provide coaching to staff to support superior performance by developing individual professional development plans</li>
<li>Lead orientation and onboarding activities for new managers and support staff</li>
<li>Develop training policies, manuals, multimedia visual aids, web-site pages and other educational materials to support learning and development initiatives</li>
<li>Select, develop, supervise, evaluate and train the staff development team</li>
<li>Manage the contractual relationships with external software providers, vendors and guest speakers</li>
<li>International Travel is required</li>
</ul>
As Training Manager, You Have…
 
<ul>
<li>3-year degree or equivalent from a recognized post-secondary institution in Human Resources or Organizational Development, or a directly related field is required</li>
<li>Call/Contact Centre management and training experience would be considered to be a great asset</li>
<li>Minimum 5-years of experience in a training and development environment including direct facilitation and delivery of training programs</li>
<li>Experience working with a team approach to employee and organizational development (required)</li>
<li>Demonstrated, progressive leadership and management skills, preferably in a related environment</li>
<li>Demonstrated ability to engage people in a training session, combined with solid understanding of the role of training and development</li>
<li>Superior written and verbal communication skills, conflict resolution and problem solving skills</li>
<li>Strong computer skills in all Microsoft Office programs and training and development software programs</li>
<li>Excellent customer service focus with strong time management, organizational and analytical skills</li>
<li>Ability to work in an environment where diversity of people and situations are encountered</li>
<li>Valid travel documents for international travel</li>
</ul>

Exit55

Job Title: Training Coordinator &ndash; QSR IndustryLocation: Doha, Qatar Employment Type: Full-TimeKey Responsibilities:<ul><li>Develop and implement structured training programs for all levels of restaurant staff, from crew to supervisors.</li><li>Deliver onboarding, brand induction, and customer service training to ensure team readiness from day one.</li><li>Collaborate with Operations and HR to identify training needs and tailor programs accordingly.</li><li>Monitor training effectiveness using KPIs such as service time, guest satisfaction, and compliance metrics.</li><li>Maintain training documentation, manuals, and tracking tools aligned with brand and operational standards.</li><li>Support the rollout of new initiatives, SOPs, and LTOs (Limited-Time Offers) by ensuring staff readiness.</li><li>Mentor and coach on-site trainers or training captains at outlet level.</li><li>Leverage digital tools, e-learning platforms, and in-store coaching to drive training efficiency.</li></ul>Requirements:<ul><li>Minimum 5 years of training or supervisory experience in a structured QSR environment (e.g., international or system-driven brands).</li><li>Strong understanding of fast-paced restaurant operations, food safety, and guest service excellence.</li><li>Proven ability to train frontline staff in SOPs, safety standards, and customer engagement.</li><li>Comfortable working across multiple locations and managing training rollouts across units.</li><li>Excellent communication, facilitation, and interpersonal skills.</li><li>Tech-savvy and familiar with LMS or digital training tools.</li><li>Diploma or degree in Hospitality, HR, or related field preferred.</li></ul>Apply NowIf you come from a structured QSR background and are passionate about developing people and driving consistency, we&rsquo;d love to hear from you.Submit your resume on LinkedIn or send it to: family@juniors.com.qaJob Type: Full-time

Training Coordinator

Ethics HR

Description:<ul><li>Support the onboarding and continuous development of retail teams, store managers, and supervisors across all locations.</li><li>Ensure all staff are trained in brand history, seasonal collections, materials, craftsmanship, storytelling techniques, and interpersonal skills to deliver a refined and emotionally intelligent client experience.</li><li>Deploy a wide variety of training methods.</li><li>Work with global or regional teams to ensure a consistent training experience aligned with the brand&rsquo;s identity and luxury positioning.Monitor and evaluate the effectiveness and success of the training program.</li><li>Track training effectiveness through KPIs, feedback, and in-store performance metrics. Identify gaps and update programs accordingly.</li><li>Provide opportunities for ongoing development.</li><li>Resolve any specific problems and tailor training programs as necessary.</li><li>Maintain a keen understanding of training trends, developments and best practices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, or related major from a reputable university.</li><li>Deep knowledge of the high-end fashion industry, luxury clientele expectations, and premium customer service practices.</li><li>Ability to motivate, inspire, and influence employees at all levels.</li><li>Proven experience developing and delivering engaging, interactive training sessions both in-person and digitally.</li><li>Fluency in English is a must.</li><li>Excellent communication and decision-making skills.</li></ul>Job Type: Full-time

Toyota Türkiye Pazarlama ve Satış A.Ş.

<div>
 
 Toyota Turkey Marketing and Sales Inc. is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 
 
 
 Our employee value proposition is "We Respect We Kaizen!", which reflects our two most important values, "Respect for People" and "Kaizen".
 
 
 
 
 
 The common characteristics of Toyota employees who say "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results.
 </li>
 </ul>
 
 
 
 
 We are looking for
 
 Training Specialist
 
 to work with our teams.
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 University degree, preferably in engineering, due to the technical nature of the training content
 </li>
 <li>
 Preferably experience in training within the automotive sector, especially in technical areas
 </li>
 <li>
 Strong technical knowledge of automotive systems, components, and diagnostic tools
 </li>
 <li>
 Ability to understand and explain complex technical concepts in a clear and engaging manner
 </li>
 <li>
 Proficiency in English
 </li>
 <li>
 Proficiency in Microsoft Office applications
 </li>
 <li>
 Ability to express oneself clearly in public and deliver effective technical presentations
 </li>
 <li>
 A team player, open to development, with strong communication skills, patience, and energy
 </li>
 <li>
 Possession of a B-class driver's license, ability to actively drive vehicles, and no travel restrictions
 </li>
 </ul>
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 <ul>
 <li>
 Organizing and conducting technical certification trainings for after-sales processes for Toyota and Lexus brands, and preparing related training materials
 </li>
 <li>
 Delivering technical content in a clear and engaging manner to dealership staff
 </li>
 <li>
 Measuring and improving the effectiveness of technical trainings provided
 </li>
 <li>
 Maintaining records of dealership staff and ensuring training follow-up
 </li>
 <li>
 Organizing and monitoring training events
 </li>
 <li>
 Conducting on-site technical trainings by visiting dealerships
 </li>
 <li>
 Preparing digital learning content focused on technical subjects
 </li>
 <li>
 Planning and delivering new technical trainings when necessary
 </li>
 <li>
 Organizing on-the-job technical trainings and reporting their outcomes
 </li>
 <li>
 Localizing and delivering technical trainings received from Toyota Europe to dealership staff
 </li>
 <li>
 Providing technical information to dealerships through online training platforms
 </li>
 <li>
 Continuously improving training programs in line with the Kaizen philosophy
 </li>
 <li>
 Keeping up-to-date with innovations and new technologies and conducting work aligned with company strategies
 </li>
 </ul>
 
 
</div>

Training Specialist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking an enthusiastic and innovative Training Manager to join our team in Madinah, Saudi Arabia. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs that enhance employee skills and drive organizational success.<ul><li>
Assess training needs across the organization and design tailored learning and development strategies</li><li>
Create and execute engaging onboarding experiences for new employees</li><li>
Develop and facilitate leadership training programs for various levels of management</li><li>
Identify skill gaps and create targeted training initiatives to address them</li><li>
Collaborate with department heads to review and update job-specific training materials</li><li>
Implement and manage mentoring programs to support employee growth and engagement</li><li>
Evaluate the effectiveness of training programs and make data-driven improvements</li><li>
Manage the training budget and forecast future training needs</li><li>
Maintain accurate records of all training activities and participant information</li><li>
Support the organization's diversity and inclusion initiatives through specialized training programs</li><li>
Stay current with industry trends and best practices in learning and development</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years' experience in a leadership role, preferably in training and development</li><li>
Bachelor's degree in Human Resources, Business Administration, or a related field</li><li>
Proven track record in needs assessment and facilitation of training programs</li><li>
Strong knowledge of adult learning principles and instructional design</li><li>
Experience in developing and implementing diverse training programs</li><li>
Proficiency in Microsoft Office suite and Learning Management Systems (LMS)</li><li>
Excellent communication, presentation, and interpersonal skills</li><li>
Results-oriented with the ability to prioritize and work effectively under pressure</li><li>
Innovative and creative thinking with a passion for employee development</li><li>
Strong data analysis and strategy creation skills</li><li>
Project management experience, particularly in training-related initiatives</li><li>
Facilitation certifications (e.g., DDI, Clifton Strengths) are a plus</li><li>
Knowledge of local culture and business practices in Saudi Arabia is beneficial</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

EMBED

<div>Fueling the business of fun. 
Not just a game-changer, it&rsquo;s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability. 
With Embed&rsquo;s platform, a business (single or multi-location) has real-time visibility and control across the entire operation: a full range of games management, real-time prize inventory, from guest party planning and bookings via mobile to integrated point-of-sales, including bundles and upsell packages, self-recycling game card kiosks and so much more. And it is all interconnected. 
We have offices across the globe: USA, EMEA, and Asia. With more than 1,000 customers and over 3,000 installations in 56 countries, we are equipped and ready to empower Family Entertainment businesses with direct sales, services, and support anytime, anywhere. 
We are in the business of fun and no one takes fun more seriously than us, which is why we put our people at the heart of everything we do, and how we do it. Get inspired because no one&rsquo;s having more fun than us. 
Position Summary

As a member of the Training team, you are an integral point of contact for customers and as such, you form part of the team that helps to showcase the core functions of our product suite and how Embed can assist in the daily running of each customer&rsquo;s business. We strive to provide the best-in-class training as part of the overall customer experience. 
For this role, you will develop relationships and build rapport quickly with customers. You will utilize your training expertise to deliver effective learning programs for both our customers and internal teams. 
In addition, you will collaborate with Technical Support Specialists and Leads, Senior Training Specialists, and Technical Writers to assist with the design, delivery, and maintenance of training resource material for both internal and external use. 
 
 
Key Responsibilities
<ul>
<li>Provide first class training to customers and staff as part of the onboarding process, as well as refresher training as required</li>
<li>Facilitate sessions for internal teams to demonstrate and train on software updates, enhancements, and new products</li>
<li>Provide remote training of related hardware components including integrated card readers, POS terminals, self-service kiosks, and associated peripherals</li>
<li>Partner with Technical Support Specialists and Leads to identify areas of improvement in training and assist with the creation, documentation, and sharing of technical procedures for the overall enhancement of the organization&rsquo;s competencies and knowledgebase articles</li>
<li>Assist the Technical Writer with the design, delivery and maintenance of training documentation including user guides, videos and knowledge base articles</li>
<li>Ticket ownership including ticket creation, update, solution and closure</li>
<li>Establish and maintain relationships with Functional Managers to ensure the delivery of content that meets the training needs of customers</li>
<li>Provide assistance to Customer Experience functions as part of the onboarding and installation process for new customers</li>
<li>Communicate proactively with customers using clear, professional, and effective communication</li>
<li>Leverage all approved internal knowledge base to deliver up to date service to our customers</li>
<li>Ensure training activities continually strive to meet and/or exceed team KPIs</li>
<li>Responsible for self-developing skills and technical knowledge on new and existing products and features</li>
<li>Comply with confidentiality and license agreements</li>
<li>Remain knowledgeable of customer and partner relationships</li></ul> 


Required Skills and Expertise
<ul>
<li>1-3 years&rsquo; experience working in a fast-paced training/onboarding role is preferred</li>
<li>Bachelor&rsquo;s degree in relevant technical field or equivalent education/work experience 
</li>
<li>Experience in customer service and in communicating both written and verbal</li>
<li>Have natural desire to teach and explain complex technical information to people who have non-technical backgrounds</li>
<li>Good at building strong relationships with customers and with team members</li>
<li>Able to balance time among multiple activities
<ul><li>Training customers and internal teams</li>
<li>Creating and maintaining training resource materials 
</li>
</ul></li><li>Continuous improvement mindset and preparedness for new approaches and solutions to enhance the Training process</li>
<li>Highly organized and efficient with strong attention to detail</li>
<li>Can understand and learn technical topics quickly</li>
<li>Self-motivated with a passion for e-learning, training and development practices and analytics</li>
<li>Good at handling customers with patience, tact, and empathy</li>
<li>Some morning and evening calls are expected to coordinate activities with others in different time zones</li></ul> 


What we offer
<ul>
<li>Premium Medical insurance from Cigna</li>
<li>Dental &amp; Vision insurance from Cigna</li>
<li>End of Service Benefits as per UAE Labour Laws</li>
<li>Paid time off to include vacation, sick, holidays</li>
<li>Amount equal to a Return Flight from home country</li>
<li>Workmen&rsquo;s compensation coverage</li>
<li>Robust Learning Management System for employee growth and development</li></ul></div>

Search 10000+ Training jobs near you this September. New roles added regularly across leading industries. Apply today.

10000 training jobs NEAR_ME

Training Manager

Training Manager

Training Coordinator

Training Manager

Training Specialist

Training Manager

Training Specialist