training

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Bayut Training Associate, you will be responsible for visiting clients on-site to deliver comprehensive training on how to post listings and utilise Bayut's portfolio tools. You will train clients on the call, create tailored training programs, provide hands-on support, ensure clients gain full proficiency in managing their listings, and provide ongoing support to ensure clients can effectively leverage Bayut's tools and features.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Schedule and conduct on-site training sessions with clients to demonstrate how to post and manage listings on Bayut;
 </li>
 <li>
 Provide detailed instructions on using Bayut's portfolio features, including tracking and managing multiple listings;
 </li>
 <li>
 Develop and deliver customised training programs based on client needs and platform updates;
 </li>
 <li>
 Provide timely support and solutions to customer queries, maintaining a high level of customer satisfaction;
 </li>
 <li>
 Design and develop comprehensive training programs and materials to educate clients on posting listings on Bayut;
 </li>
 <li>
 Maintain &amp; update the client training sessions &amp; Feedback in Jarvis;
 </li>
 <li>
 Create engaging content, including presentations, manuals, and video tutorials;
 </li>
 <li>
 Offer practical, hands-on training and support during client visits, addressing immediate questions or issues;
 </li>
 <li>
 Assist clients in setting up and optimising their Bayut accounts and portfolios;
 </li>
 <li>
 Build strong relationships with clients, understand their unique needs, and provide tailored training solutions;
 </li>
 <li>
 Follow up with clients after training sessions to ensure they effectively use Bayut and address any additional support needs;
 </li>
 <li>
 Collect feedback from clients on the training experience and use it to refine training programs and materials;
 </li>
 <li>
 Stay informed about Bayut's latest features and updates to ensure training content remains current and relevant;
 </li>
 <li>
 Maintain accurate records of client visits, training sessions, and client progress in Jarvis
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 A bachelor's degree in operations, communications, business administration, or related field is preferred.
 </li>
 <li>
 1+ years of client management experience
 </li>
 <li>
 Proven experience in a training or educational role, preferably within the real estate or technology industry
 </li>
 <li>
 Familiarity with real estate platforms and listing management
 </li>
 <li>
 Excellent command of Arabic (verbal &amp; written) &amp; basic communication in English is a plus
 </li>
 <li>
 Good knowledge of the Real Estate industry
 </li>
 <li>
 Basic knowledge and working experience of call centre systems &amp; solutions
 </li>
 <li>
 Hands-on experience with any CRM software and e-learning tools/software
 </li>
 <li>
 Proficiency in all Microsoft Office applications
 </li>
 <li>
 Ability to follow scripts
 </li>
 <li>
 Strong negotiation and consultative sales skills
 </li>
 <li>
 Exceptional customer service, communication and negotiation skills
 </li>
 <li>
 Approachability and friendly personality
 </li>
 <li>
 Flexible and motivating others
 </li>
 <li>
 Dealing with Ambiguity
 </li>
 <li>
 Compassion and empathy
 </li>
 <li>
 Personal learning and reflection
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 
 </ul>
 
 #KSABayut
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Training Associate

<div>
 
 The Training Officer will support the Training Centre of Excellence (TCOE) through the coordination and facilitation of administrative, operational, and analytical activities. This role plays a key part in ensuring the efficient delivery of training programs by supporting instructors, team leads, and management with data-driven insights, resource coordination, and vendor management.
 
 
 
 
 
 
 Minimum Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Education or a related discipline preferred
 </li>
 <li>
 Experience with agile project management and MS Project is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in training coordination, data analysis, or project support.
 </li>
 <li>
 Experience (2+ years) in administering training-related activities, preferably within a military/civilian training environment;
 </li>
 <li>
 Familiarity with training environments and vendor management.
 </li>
 </ul>
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES
 
 
 <ol>
 <li>
 Provide administrative support services for training center management.
 </li>
 <li>
 Conduct administrative duties including the facilitation of training schedules, materials, resources, presentations, and reports to required training center personnel.
 </li>
 <li>
 Facilitate the smooth execution of training programs across multiple sites and teams.
 </li>
 <li>
 Coordinate scheduling, logistics, and resource allocation for training sessions.
 </li>
 <li>
 Ensure training centre staff, resources, and operational requirements are effectively allocated to support all training activities.
 </li>
 <li>
 Provide thorough data analysis and reporting on all training metrics, including training delivered, manpower efficiency, and trainee throughput.
 </li>
 <li>
 Deliver regular performance reports to line management to support strategic decision-making.
 </li>
 <li>
 Support agile methodologies and MS Project-based planning for training initiatives.
 </li>
 <li>
 Assist in tracking progress, milestones, and resource utilization for training-related projects.
 </li>
 <li>
 Coordinate efforts to identify and manage external vendor opportunities that fully meet training requirements.
 </li>
 <li>
 Ensure vendor solutions align with quality, compliance, and operational standards.
 </li>
 <li>
 Maintain accurate records of training activities, certifications, and instructor qualifications.
 </li>
 <li>
 Support audits and ensure adherence to contractual and regulatory requirements.
 </li>
 <li>
 Perform any other duties as assigned by line management.
 </li>
 </ol>
 
 
 
 
 
 OTHER FACTORS
 
 
 <ul>
 <li>
 Excellent interpersonal skills;
 </li>
 <li>
 Strong analytical and reporting skills.
 </li>
 <li>
 Excellent organizational and coordination abilities.
 </li>
 <li>
 Proficiency in MS Office, MS Project, and data visualization tools.
 </li>
 <li>
 Effective communication and stakeholder management.
 </li>
 <li>
 Ability to work collaboratively in a fast-paced, dynamic environment.
 </li>
 <li>
 Must be able to demonstrate ability to work in a positive team environment;
 </li>
 <li>
 Must work well with other departments.
 </li>
 </ul>
 
 
</div>

Training Officer

Tabby | تابي

<div>
 
 Application Deadline:
 
 30 September 2025
 
 
 
 Department:
 
 Training and Quality
 
 
 
 Employment Type:
 
 Internship
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Janna Arakelian
 
 
 
 Description
 
 
 
 At Tabby, we&rsquo;re building fast &mdash; and we know that behind every great experience is a well-trained team and a smooth operation. That&rsquo;s where you come in.
 
 
 As a Training Coordinator, you'll be powering our frontline training programs and ensuring smooth onboarding for all new hires in the KSA office. You&rsquo;ll work closely with trainers, HR, IT teams to make sure everything - from the trackers to laptop inventory - is on point.
 
 
 If you're someone who loves structure, thrives on checklists, and knows how to keep things moving behind the scenes, this role is for you.
 
 
 Key Responsibilities
 
 
 
 🟦 Training Support
 
 
 
 <ul>
 <li>
 Coordinate New Hire (NHT) and Non-NHT training programs (refresher, cross-training, functional topics), including batch setup, room booking, tracker creation, and communication.
 </li>
 <li>
 Ensure trainee profiles are correctly set up in internal systems (e.g. Back Office); troubleshoot access issues and raise IT tickets where needed.
 </li>
 <li>
 Manage training calendars: shadowing sessions, QA alignment, MCQs, onboarding communications, and ID setup.
 </li>
 <li>
 Maintain attendance records, prepare payroll inputs (active/inactive), and generate monthly payroll reports for KSA.
 </li>
 <li>
 Launch and monitor LMS courses, collaborate with WFM on scheduling, follow up on completions, and manage reschedules.
 </li>
 <li>
 Onboard new trainers: deliver induction presentations, explain key trackers, and walk through attendance processes.
 </li>
 <li>
 Consolidate batch feedback and generate monthly training performance summaries
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Proficient in Google Sheets, Slack, and basic LMS platforms
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Detail-oriented with the ability to manage multiple priorities
 </li>
 <li>
 1&ndash;2 years of experience in training coordination/operations.
 
 </li>
 </ul>
</div>

Training Coordinator

MakeMyTrip

<div>
 
 
 
 About the Opportunity:
 
 
 
 
 
 Role:
 
 Training Manager
 
 
 
 Level:
 
 Manager
 
 
 
 Reporting To:
 
 Vice President - Holidays
 
 
 
 Location:
 
 Gurugram
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe.
 
 
 As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers.
 
 
 
 
 
 
 
 About the role:
 
 
 
 
 The Training Lead will play a pivotal role in enhancing the skills, knowledge, and performance of our sales &amp; supply teams, empowering them to achieve sales targets and excel in customer&amp; supplier relationships.
 
 
 This role will develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever evolving market and a complex ecosystem. This role requires a strategic mindset, an understanding of sales, travel ecosystem and hospitality dynamics, and a hands-on approach to design effective &amp; deliver impactful training solutions.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 Training Program Development &amp; Execution:
 
 
 <ul>
 <li>
 Design and execute a structured training framework for new hires and ongoing development of the relevant business teams. For supply teams, the focus would be on managing supplier ecosystem, stakeholder management. For sales, on sales techniques, market knowledge, product expertise, and customer relationship management. For operations teams, focus would be on process excellence and customer service.
 </li>
 <li>
 Partner with leadership to assess team skills gaps and implement targeted training programs for various experience levels, from entry-level to senior level roles across functions.
 </li>
 </ul>
 
 
 Content Creation &amp; Delivery:
 
 
 <ul>
 <li>
 Develop and deliver high-quality training materials, including presentations, workshops, elearning modules, and guides that are engaging and effective in meeting the team&rsquo;s needs.
 </li>
 <li>
 Regularly update training content to reflect new trends, products, and best practices within the industry.
 </li>
 </ul>
 
 
 Onboarding &amp; Continuous Learning:
 
 
 <ul>
 <li>
 Lead the onboarding process for new team members, ensuring they are well-equipped with foundational knowledge and skills from day one.
 </li>
 <li>
 Create a continuous learning environment, implementing periodic refresher training, skillbuilding sessions, and advanced training programs to nurture talent and support career progression within the team.
 </li>
 </ul>
 
 
 Performance Tracking &amp; Analysis:
 
 
 <ul>
 <li>
 Develop and use metrics to evaluate training effectiveness and impact on business performance, making data-driven adjustments to improve training outcomes.
 </li>
 <li>
 Conduct assessments and evaluations post-training to monitor progress and retention, adjusting strategies to maximize long-term knowledge retention and skill application.
 </li>
 </ul>
 
 
 Collaboration &amp; Stakeholder Management:
 
 
 <ul>
 <li>
 Collaborate with Holidays leadership, Product, Marketing, and HR teams to align training with business goals, new product launches, and seasonal requirements.
 </li>
 <li>
 Act as a bridge between remote workforce and corporate office, ensuring alignment of training objectives across different geographies and segments.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development:
 
 
 <ul>
 <li>
 Mentor and guide junior trainers, providing direction and feedback to improve their facilitation and training development skills.
 </li>
 <li>
 Foster an inclusive and positive training culture that encourages learning, adaptability, and performance excellence.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 
 
 MBA from reputed institute with 5-7 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.
 
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 <ul>
 <li>
 
 Strategic &amp; Analytical Mindset:
 
 Able to assess team needs, identify gaps, and develop tailored training interventions.
 </li>
 <li>
 
 Adaptability &amp; Innovation:
 
 Keeps up with industry trends and is innovative in training approaches.
 </li>
 <li>
 
 Leadership &amp; Influence:
 
 Motivates and inspires, influencing others to achieve high standards of performance.
 </li>
 </ul>
 
 
</div>

Training Manager

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer care, and we need your help!
 
We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.
 
As Training Manager, You Will…
 
<ul>
<li>Plan, develop and implement comprehensive professional development and training plans/programs</li>
<li>Promote an inclusive learning environment; enhance positive employee engagement and leadership development</li>
<li>Oversee the effective delivery of computer training and learning programs</li>
<li>Provide direction of new initiatives, opportunities and foster "best in practice" training and professional development</li>
<li>Develop cost-effective programs with a variety of measures</li>
<li>Provide coaching to staff to support superior performance by developing individual professional development plans</li>
<li>Lead orientation and onboarding activities for new managers and support staff</li>
<li>Develop training policies, manuals, multimedia visual aids, web-site pages and other educational materials to support learning and development initiatives</li>
<li>Select, develop, supervise, evaluate and train the staff development team</li>
<li>Manage the contractual relationships with external software providers, vendors and guest speakers</li>
<li>International Travel is required</li>
</ul>
As Training Manager, You Have…
 
<ul>
<li>3-year degree or equivalent from a recognized post-secondary institution in Human Resources or Organizational Development, or a directly related field is required</li>
<li>Call/Contact Centre management and training experience would be considered to be a great asset</li>
<li>Minimum 5-years of experience in a training and development environment including direct facilitation and delivery of training programs</li>
<li>Experience working with a team approach to employee and organizational development (required)</li>
<li>Demonstrated, progressive leadership and management skills, preferably in a related environment</li>
<li>Demonstrated ability to engage people in a training session, combined with solid understanding of the role of training and development</li>
<li>Superior written and verbal communication skills, conflict resolution and problem solving skills</li>
<li>Strong computer skills in all Microsoft Office programs and training and development software programs</li>
<li>Excellent customer service focus with strong time management, organizational and analytical skills</li>
<li>Ability to work in an environment where diversity of people and situations are encountered</li>
<li>Valid travel documents for international travel</li>
</ul>

Concentrix

<div><div><div>Training &amp; Quality
</div><div><div><div>Location</div>
<div>Kolkata, India</div></div></div><div></div><div><div> 
</div>Job Title:
Supervisor Training
Job Description
The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.<ul><li>
Develop a department of well-trained, competent professionals who continuously improve the</li><li>
organization and themselves</li><li>
Conduct Train-the-Trainer sessions</li><li>
Conduct quarterly one-on-ones with Trainers</li><li>
Coordinate with the Quality Supervisor and Operations on consistency issues</li><li>
Create and maintain consultant training schedule</li><li>
Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants</li><li>
Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization</li></ul>
Location:
IND Kolkata - DLF IT, Tower A, 10th Flr
Language Requirements:
Time Type:
Full time
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Supervisor Training

Exit55

Job Title: Training Coordinator &ndash; QSR IndustryLocation: Doha, Qatar Employment Type: Full-TimeKey Responsibilities:<ul><li>Develop and implement structured training programs for all levels of restaurant staff, from crew to supervisors.</li><li>Deliver onboarding, brand induction, and customer service training to ensure team readiness from day one.</li><li>Collaborate with Operations and HR to identify training needs and tailor programs accordingly.</li><li>Monitor training effectiveness using KPIs such as service time, guest satisfaction, and compliance metrics.</li><li>Maintain training documentation, manuals, and tracking tools aligned with brand and operational standards.</li><li>Support the rollout of new initiatives, SOPs, and LTOs (Limited-Time Offers) by ensuring staff readiness.</li><li>Mentor and coach on-site trainers or training captains at outlet level.</li><li>Leverage digital tools, e-learning platforms, and in-store coaching to drive training efficiency.</li></ul>Requirements:<ul><li>Minimum 5 years of training or supervisory experience in a structured QSR environment (e.g., international or system-driven brands).</li><li>Strong understanding of fast-paced restaurant operations, food safety, and guest service excellence.</li><li>Proven ability to train frontline staff in SOPs, safety standards, and customer engagement.</li><li>Comfortable working across multiple locations and managing training rollouts across units.</li><li>Excellent communication, facilitation, and interpersonal skills.</li><li>Tech-savvy and familiar with LMS or digital training tools.</li><li>Diploma or degree in Hospitality, HR, or related field preferred.</li></ul>Apply NowIf you come from a structured QSR background and are passionate about developing people and driving consistency, we&rsquo;d love to hear from you.Submit your resume on LinkedIn or send it to: family@juniors.com.qaJob Type: Full-time

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