training lead

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
We’re hiring a Training Lead to oversee training initiatives by providing support and supervision to our Training Facilitators and Training Support staff. Our ideal candidate is a leader with a drive to create training policies, manuals and other educational media to support our learning and development initiatives.
 
As Training Lead, You Will…
 <ul>
<li>Promote an inclusive learning environment with a focus on employee engagement and retention</li>
<li>Manage the client-partner relationship as the point of contact for the Training team</li>
<li>Provide coaching and development based on performance evaluations to direct reports</li>
<li>Analyze trainee performance and trends</li>
<li>Participate in client-partner meetings</li>
<li>Be responsible for various tasks such as business reviews, reporting obligations and project management</li>
<li>Demonstrate an understanding of HR and local labor regulations</li>
<li>Implement comprehensive professional development plans and training programs</li>
<li>Provide direction for new training and professional development initiatives</li>
<li>Uphold existing best practices of the training department, while developing and communicating new procedures</li>
<li>Read, audit and parse technical information for action and analysis</li>
</ul>
As Training Lead, You Have…
 <ul>
<li>High School diploma or equivalent (required)</li>
<li>Degree (or equivalent) in Human Resources, Instructional Design, Teaching or Organizational Development (preferred)</li>
<li>Minimum of 3+ years working in a learning and development environment</li>
<li>Curriculum development and/or graphical & informational design experience</li>
<li>Instructional design experience including production and management of e-learning content</li>
<li>Experience developing and managing training programs and measuring their impact / ROI</li>
<li>Experience in contact center management and training (preferred)</li>
<li>Excellent written and verbal communication skills</li>
<li>Conflict resolution and problem solving skills</li>
<li>Proficiency with G Suite and Microsoft Office applications</li>
<li>Ability to learn and adapt to new systems (as required by the role)</li>
<li>A resilient attitude and demonstrated adaptability</li>
<li>A deep passion for collaboration and learning</li>
<li>The ability to work both independently and in team settings within a fast-paced, entrepreneurial environment</li>
<li>Proven experience in bringing a successful and innovative approach to learning</li>
<li>Engaging communication and facilitator skills</li>
<li>A strong business acumen and ability to make principled judgment calls</li>
<li>The ability to work with advanced training tools and technology (CRMs, LMS)</li>
<li>A proven track record in leadership development and performance management</li>
<li>A background in client relationship management and front-line supervisor development</li>
<li>Availability to work graveyard, weekends and/or holidays</li>
<li>A willingness to work overtime as determined by business needs</li>
<li>The ability to travel internationally as needed</li>
</ul>

Training Lead

VASA Fitness

POSITION DESCRIPTION POSITION TITLE: Personal Training Lead (PTL) REPORTS TO: General Manager DIRECT REPORTS: Personal Trainers FLSA : Hourly, Non-Exempt COMPENSATION: Base Rate: $18.00- $24.00 per hour Plus Monthly Bonus and Milestone Bonus opportunities! Total Compensation Range: $50,180 $68,800 annually JOIN OUR TEAM At VASA Fitness Our Approach start with people who align with our values. When we have a solid foundation, we can bring our Purpose to life by creating an UPLIFTing VASA experience by offering inclusive, accessible, and on-trend fitness. We create a sense of belonging by being supportive, helping people feel seen and building connection with our employees, members, and guests. Our people BELIEVE in our brand, are HARD WORKING, have HIGH STANDARDS, and GIVE ENERGY to others . BENEFITS We offer a competitive total reward approach which includes benefits for employees who work 20+ hours per week. All employees receive complimentary gym membership and a Plus-One membership and 401k. <ul><li> 30+ hours per week employees: Paid Time Off (hourly),Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) </li><li> 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) </li></ul> Come join VASA Fitness and join a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Personal Training Lead is responsible for advancing the personal training business that results in exceeding all fitness financial targets at their club. This is achieved by building and developing a high-performing team who enables our members to achieve their physical, mental, and emotional fitness goals while enjoying a world-class experience every visit. PTLs oversee the personal training team to deliver high-quality training sessions with the goal of hitting monthly session targets and increase overall net client count. They work with all team members to accomplish monthly targets of acquiring new personal training clients. DELIVERABLES <ul><li> Build and develop a high performing team. This includes establishing a culture within the team that adheres to VASA's core values and drives accountability. The PTL is responsible for attracting, hiring, coaching, and maximizing the engagement of the personal training team for their club. </li><li> Increase acquisition of new and improve retention of existing personal training clients. </li><li> Develop an agile personal training teamwho can facilitate and adjust programming to fit the exact needs of each client. This includes following VASA's Care & Connect concepts throughout the duration of the client journey. </li><li> Create an approachable environment in and around the Personal Training Cageby interacting with members, clients, and guests in a friendly, fun, energetic, and inclusive way. </li><li> Retain personal training clients and ensure they receive the best value in personal training. This includes consistent appearance and behavior from the personal trainers, safe and clean training spaces, and over-delivery of value to cost. </li><li> Create a supportive, connected community for all personal trainers and their clients by providing multiple tools and resources for them to use, having meaningful check-ins with your team members, and encouraging their on-going growth and development. </li><li> Attract new clients by forming personal relationships with VASA members. </li><li> Coach personal trainers on how to conduct a consultation and recommend an appropriate personal training packages based on the client's goals. </li><li> Contribute and work with personal trainers to achieve monthly sales targets for attracting new clients. </li><li> Achieve monthly sales goals. PTLs will work with their team and help contribute to achieve monthly sales targets for attracting new clients. </li></ul> Required <ul></ul> Preferred <ul></ul> Job Industries <ul><li> Salon/Spa/Fitness </li></ul>

Personal Training Lead

High Profile Resourcing Ltd

Regional Training Lead - Transport Location: Essex Salary: £33,000 - £41,000 + London Weighting + Company Car Region: Essex & London Contract: Full-Time, Permanent Do you have experience of delivering training to professional drivers in high-risk logistic environments? Do you enjoy leading from the front when it comes to safety, compliance, and commercial driver performance? Our client is looking for a Regional Training Lead to ensure best practices and driver compliance in their qualified driving teams across their Essex & London operations. This role is ideal for a proactive, highly skilled, training professional with deep experience of training and developing already qualified HGV drivers. You will be responsible for the continued professional development of driving teams. You'll thrive in a regional, hands-on environment while, working closely with operational transport teams to deliver classroom, practical, and on-the-road training - shaping driver performance from the first day they join and throughout their career with the organisation. You'll play a vital part in maintaining and enhancing the safety culture and operational standards of the HGV driving team across the fleet. What You'll Be Doing: <ul> <li>Deliver practical and classroom-based transport training across multiple locations e.g., operational standards, compliance, safety, customer service and hazardous goods handling etc</li><li>Design best-in-class training materials to be delivered across the whole group, as well as adapt national content to reflect local risk trends and operational changes</li><li>Support and assess new starters, agency drivers, apprentices, and seasonal drivers</li><li>Deliver and tailor modules including CPC driver training, ADR awareness, manual handling, WTD, load security & more</li><li>Monitor training impact through safety audits, business set KPI's, TruTac data, and feedback loops</li><li>Collaborate with local transport teams to reinforce driver accountability and ensure best safety practices are consistently understood, applied, and maintained across the region</li><li>Respond to audit outcomes and incident trends with targeted training sessions</li></ul> About You: <ul> <li>Strong track record in training delivery in both classroom and practical environments</li><li>Highly experienced in designing effective and measurable training material</li><li>Previous experience delivering driver and compliance training (Logistics UK, RoSPA, SAFED or CPC accreditation)</li><li>Familiarity with high-risk operations (fuel, chemical, gas, pressurised materials or armed forces preferred - ADR certified would be an advantage)</li><li>Current HGV Category C+E licence holder</li><li>CPC qualified with strong knowledge of driver compliance, WTD, and safe driving practices</li><li>Confident and engaging facilitator with excellent communication and coaching skills</li><li>Self-motivated and able to manage your schedule regionally</li><li>Experienced in identifying training needs through training needs analysis</li><li>Well-versed in Microsoft Office (Excel, PowerPoint, Outlook) and experienced in managing training records through LMS tools such as Workday</li></ul> Why Join Us?Unlike traditional "driving instructor" roles, this is not about test preparation or driving license acquisition, you'll be working with already qualified drivers. You'll be the go-to person for driver development in your region. You'll be joining a growing national team, where you'll have the tools, resources, and autonomy to make a real impact. This is a uniquely blended role combining: facilitator, coach, designer, auditor, safety advocate and technical subject matter expert. If you're motivated by quality, accountability, and development - this is a great next step for you!

Regional Training Lead - Transport

VINCI

<div>Axians Emirates, an operational entity of Cegelec Abu Dhabi (a subsidiary of VINCI Energies), is a dedicated business unit specializing in the deployment and maintenance of telecom, cybersecurity infrastructure and physical security systems.
With strong capabilities in cybersecurity design and implementation, as well as ICT engineering and construction, Axians Emirates delivers end-to-end solutions tailored to the needs of critical sectors.
&#65039; Our services cover the full project lifecycle &mdash; from engineering, integration, and installation to commissioning and maintenance &mdash; with a focus on security, telecommunications, and information systems for clients in the oil &amp; gas and defense industries.
With the support of the Axians network (VINCI Energies), Axians Emirates delivers reliable, agile, and locally adapted solutions, while embracing a dynamic approach to innovation and sustainable performance.
Job Summary
We are looking for a Cybersecurity Awareness &amp; Training Lead to design, manage, and measure awareness programs tailored for diverse audiences including IT, OT, executives, and third parties. This includes digital learning, campaigns, and behavior-based training strategies.
Responsibilities<ul>
<li>Design annual cybersecurity awareness plans aligned with compliance needs and business risk exposure.</li>
<li>Lead the development and rollout of SCORM-compliant eLearning modules and micro-training sessions.</li>
<li>Organize live training, webinars, cyber drills, phishing simulations, and post-incident campaigns.</li>
<li>Coordinate onboarding cybersecurity awareness journeys for new hires and contractors.</li>
<li>Conduct awareness programs for executives, OT environments, and third-party stakeholders.</li>
<li>Monitor awareness KPIs, generate performance dashboards, and suggest continuous improvement actions.</li>
</ul>
Requirements<ul>
<li>Minimum 5 years in cybersecurity training and awareness</li>
<li>Experience with platforms like KnowBe4, Infosec IQ, or equivalent.</li>
<li>Strong understanding of behavior-based security, phishing simulations, and learning outcome tracking.</li>
<li>Experience with content creation (SCORM) and LMS management.</li>
<li>Fluent English (written and spoken) is mandatory.</li>
</ul>
Preferred Certifications<ul>
<li>SSAP (Security Awareness and Training Professional)</li>
<li>CISSP, Security+</li></ul> 
Why join us ?
Our DNA: Trust, Entrepreneurial Spirit, Solidarity, Autonomy, Responsibility
Joining us means becoming part of a large group while enjoying the agility and warmth of a human-sized company!
A personalized onboarding journey from day one, with tailored career follow-up
Opportunities for growth, training, and mobility within a fast-growing international group
Close and supportive management
Recognition of employee performance through a company savings plan
Pride in shared achievements<ul><li>&#65039; Respect for the environment and local communities in the countries where we operate (Human Rights Guide)</li></ul>
Commitment to the health and safety of our employees
At VINCI Energies Oil &amp; Gas, CSR initiatives are deeply embedded in our activities, our ways of working, and ultimately, in our DNA</div>

Cybersecurity Awareness & Training Lead

SOURCE CODE ACADEMIA

Job Title: Academics Quality &amp; Training LeadDepartment: Islamic ResearchEmployment Type: Full-Time / Office BasedReports to: HOD &ndash; Islamic ResearchPosition Overview:We are seeking a passionate and organized Academics Quality &amp; Training Lead to oversee the academic standards, teacher development, and overall quality of online learning across our programs in Islamic Foundation (Adults &amp; Kids). The ideal candidate will ensure excellence in curriculum delivery, student experience, and continuous professional development of instructors.Key Responsibilities:Academic Quality &amp; Supervision<ul><li>Monitor teaching quality and learning outcomes for all online classes.</li><li>Conduct periodic class observations and provide constructive feedback.</li><li>Maintain consistency in academic standards and adherence to curriculum guidelines.</li><li>Ensure accurate implementation of course outlines, objectives, and assessment methods.</li></ul>Training &amp; Development<ul><li>Plan and deliver regular teacher training sessions on pedagogy, class engagement, and online tools.</li><li>Identify areas for improvement in teacher performance and design coaching plans.</li><li>Develop orientation programs for new teachers.</li></ul>Curriculum &amp; Program Enhancement<ul><li>Collaborate with curriculum developers to review and improve course content.</li><li>Ensure alignment between Islamic values, authentic sources, and modern teaching methodologies.</li><li>Evaluate student feedback and recommend improvements.</li></ul>Quality Assurance &amp; Reporting<ul><li>Develop QA rubrics, evaluation reports, and performance dashboards.</li><li>Maintain detailed teacher performance records and recommend promotions or reassignments.</li><li>Conduct academic audits and prepare monthly quality summaries.</li></ul>Eligibility Criteria:<ul><li>Education:</li><li>Master&rsquo;s degree (or higher).</li><li>Diploma or certification in Teaching / Quality Assurance / Online Education preferred.</li><li>Experience:</li><li>Minimum 3&ndash;5 years of teaching and academic supervision experience.</li><li>Proven record of teacher training, curriculum implementation, or online education leadership.</li><li>Prior experience in Islamic or e-learning institutions is an advantage.</li></ul>Skills Required:<ul><li>Strong understanding of Islamic Sciences.</li><li>Excellent communication, evaluation, and presentation skills.</li><li>Ability to train and motivate teachers across diverse age groups.</li><li>Expertise in online learning platforms (Zoom, LMS, Google Classroom).</li><li>High standards of professional ethics, punctuality, and organization.</li><li>Fluent in English (Arabic or Urdu proficiency is a plus).</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs130,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

EDUCATOR / Academics Quality & Training Lead

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EDUCATOR / Academics Quality & Training Lead