training manager

<div>
 
 We are looking for a Manager Training who can bring innovative thinking to the table, leading our team towards achieving training KPI targets effectively.
 
 
 
 
 **
 
 Key Requirements: *
 
 *
 
 
 - Proficient in Excel and PowerPoint for creating reports and delivering presentations.
 
 
 - Demonstrated expertise in leading projects for Root Cause Analysis (RCA) and Target meetings.
 
 
 - Extensive experience in efficiently handling new transitions and business processes.
 
 
 - Familiarity with the Kirkpatrick model, Training Needs Identification (TNI), and Training Needs Analysis (TNA) management.
 
</div>

Training Manager

MENA Consultant

<div>
 
 Location:
 
 Riyadh, KSA.
 
 
 
 Years of Experience:
 
 8-10 years.
 
 
 
 Working Arrangement:
 
 on-site.
 
 
 
 Language Requirements:
 
 Fluency in Arabic &amp; English (written and spoken).
 
 
 
 
 The Training Manager will be responsible for overseeing the design, delivery, and management of the organization's training programs. This role requires strong project management expertise in training initiatives, experience in managing training for senior professionals, and the ability to work closely with high-level stakeholders. The Training Manager will also contribute to training-related proposals and ensure alignment with organizational goals and consulting best practices.
 
 
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Proven experience in project management of training programs.
 </li>
 <li>
 Background in consulting.
 </li>
 <li>
 Demonstrated experience in training senior professionals.
 </li>
 <li>
 Strong track record of working with high-level stakeholders.
 </li>
 <li>
 Experience preparing and contributing to training-related proposals.
 
 
 </li>
 </ul>
 
 Other Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Education, Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Strong communication, facilitation, and stakeholder engagement skills.
 </li>
 <li>
 Ability to manage multiple projects simultaneously with attention to detail.
 </li>
 <li>
 Professional certifications in project management (PMP, PRINCE2) or training (CIPD, ATD) are an advantage.
 </li>
 <li>
 High level of professionalism, adaptability, and organizational skills.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the end-to-end execution of training programs, from needs analysis to evaluation.
 </li>
 <li>
 Oversee the development of training plans, content, and delivery methodologies.
 </li>
 <li>
 Ensure training initiatives are aligned with organizational objectives and consulting frameworks.
 </li>
 <li>
 Deliver or coordinate training sessions for senior staff and leadership audiences.
 </li>
 <li>
 Engage with high-level stakeholders to align training goals, expectations, and outcomes.
 </li>
 <li>
 Manage project timelines, budgets, and reporting for training initiatives.
 </li>
 <li>
 Contribute to the preparation of training proposals, including scope, methodology, and delivery plans.
 </li>
 <li>
 Monitor training effectiveness and provide recommendations for continuous improvement.
 </li>
 <li>
 Facilitate knowledge transfer and ensure sustainability of training programs.
 
 
 </li>
 </ul>
 If you would like to know more about the
 
 Global Consulting Bootcamp
 
 Visit: https://caseinpointco.com/global-consultant-bootcamp/
 
 
 If you would like to know more about the
 
 MC Club
 
 Visit: https://menaconsultant.com/mc-club/
</div>

Nissan Motor Corporation

<div>
 PURPOSE / DETAILS OF THE JOB
 
 
 
 Mission &amp; Main Objectives
 
 
 
 <ul>
 <li>
 Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
 </li>
 <li>
 Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
 </li>
 <li>
 Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
 </li>
 <li>
 Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
 </li>
 <li>
 Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.
 
 
 </li>
 </ul>
 
 Main tasks and responsibilities (Including team management if any):
 
 
 
 <ul>
 <li>
 Technical Training
 </li>
 <ul>
 <li>
 Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.
 </li>
 <li>
 Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.
 </li>
 <li>
 Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.
 </li>
 <li>
 Conduct frequent technical training needs analysis in the market.
 </li>
 <li>
 Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.
 </li>
 <li>
 Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.
 </li>
 <li>
 Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Service &amp; Parts (Non-Technial) Training
 </li>
 <ul>
 <li>
 Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.
 </li>
 <li>
 Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.
 </li>
 <li>
 Conduct frequent non-technical training needs analysis in the NMEF markets.
 </li>
 <li>
 In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Administrative
 </li>
 <ul>
 <li>
 Ensure all training materials are available and reasonably up-to-date on the Learner Management System.
 </li>
 <li>
 Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.
 </li>
 <li>
 Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.
 </li>
 <li>
 Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.
 </li>
 <li>
 Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.
 </li>
 <li>
 Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.
 </li>
 <li>
 Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.
 </li>
 <li>
 Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.
 </li>
 <li>
 Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.
 </li>
 <li>
 Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.
 </li>
 <li>
 Lead organisation of regional training events including Skills Contests, New Model TTT, etc.
 </li>
 <li>
 Develop annual training budget inline with company business strategies and monitor implementation thereof.
 </li>
 <li>
 Lead training team members/subordinates (where applicable)
 
 </li>
 </ul>
 </ul>
 
 Country Specifics
 
 
 
 <ul>
 <li>
 NMEF markets
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.
 </li>
 <li>
 Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.
 </li>
 <li>
 Maintain Parts Sales Consultants and Managers training certification
 </li>
 <li>
 Maintain Service Manager certification
 </li>
 <li>
 Other KPIs are required by business on ad-hoc basis
 
 
 </li>
 </ul>
 
 Background &amp; Experience
 
 
 
 
 Specific technical skills
 
 
 
 <ul>
 <li>
 Significant experience and skills training and development (min 7-8 years)
 </li>
 <li>
 Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)
 </li>
 <li>
 Experience and affinity with systems, technology and digital
 </li>
 <li>
 Cross functional management skills
 </li>
 <li>
 Ability to conduct public presentations
 </li>
 <li>
 Strong car culture and automotive background knowledge
 </li>
 <li>
 Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.
 </li>
 <li>
 Proven competency in delivering quality technical training to trainers
 </li>
 <li>
 Certified automotive high voltage technician/trainer
 </li>
 <li>
 Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)
 </li>
 <li>
 Knowledge of Cornerstone Saba LMS
 
 
 </li>
 </ul>
 
 Behavioral Competencies Required
 
 
 
 <ul>
 <li>
 Pedagogical skills
 </li>
 <li>
 High level of autonomy and leadership
 </li>
 <li>
 Effective communication and presentation skills
 </li>
 <li>
 Training material and content Development skills
 </li>
 <li>
 Structured and analytical
 </li>
 <li>
 Cross functional and cross-cultural skills
 </li>
 <li>
 Coaching and Mentoring skills
 
 
 </li>
 </ul>
 Minimum Education
 
 
 <ul>
 <li>
 Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)
 </li>
 <li>
 Certificate/Diploma in Adult education/training/Train-The-Trainer (required)
 </li>
 <li>
 University degree in Business Management or equivalent (advantageous)
 
 
 </li>
 </ul>
 Language Requirements
 
 
 <ul>
 <li>
 Fluent in English, Arabic (optional)
 
 
 </li>
 </ul>
 At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
 
 
 Dubai United Arab Emirates
 
 
</div>

Aftersales Training Manager

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
We are seeking a highly skilled and motivated Housekeeping Training Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs to enhance the skills and performance of our housekeeping staff.<ul><li>
Design, develop, and deliver engaging training programs for housekeeping staff at all levels</li><li>
Assess training needs and create customized curricula to address skill gaps and improve overall performance</li><li>
Conduct regular evaluations of training effectiveness and make necessary adjustments to programs</li><li>
Mentor and coach housekeeping supervisors to enhance their leadership and training abilities</li><li>
Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge</li><li>
Collaborate with department heads to align training initiatives with organizational goals</li><li>
Develop and maintain training materials, including manuals, presentations, and e-learning modules</li><li>
Monitor and report on training metrics to demonstrate ROI and identify areas for improvement</li><li>
Ensure compliance with Egyptian labor laws and regulations in all training activities</li><li>
Foster a culture of continuous learning and professional development within the housekeeping department</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum 5 years of experience in housekeeping management, with at least 3 years in training and development</li><li>
Professional certification such as Certified Hospitality Trainer is preferred</li><li>
Strong leadership and management skills with the ability to motivate and inspire teams</li><li>
Excellent communication and presentation skills in both English and Arabic</li><li>
Proficiency in training methodologies and adult learning principles</li><li>
In-depth knowledge of housekeeping best practices and hospitality industry standards</li><li>
Demonstrated ability to design and implement effective training programs</li><li>
Strong analytical and problem-solving skills to assess training needs and measure outcomes</li><li>
Proficiency in Microsoft Office Suite and familiarity with training software and e-learning platforms</li><li>
Understanding of Egyptian labor laws and regulations as they pertain to the hospitality industry</li><li>
Ability to work flexible hours and travel to multiple locations if required</li><li>
Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene</li></ul><div> 
Additional Information</div> 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul>
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to):
<ul><li>Constant standing and walking throughout shift.</li><li>
Frequent lifting and carrying up to 30 lbs.</li><li>
Occasional kneeling, pushing, pulling, lifting.</li><li>
Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt.</div>

Housekeeping Training Manager

Healthy Calorie

Restaurant Staff Training ManagerLocation: seff Job Type: Full-time Department: Operations / Human Resources Job Summary:The Restaurant Staff Training Manager is responsible for developing, implementing, and overseeing all training programs for front-of-house (FOH) and back-of-house (BOH) staff. This role ensures that all team members are properly trained in company policies, customer service, food safety, and operational procedures. The Training Manager works closely with management to identify training needs and deliver programs that enhance employee performance, guest satisfaction, and overall restaurant efficiency.Key Responsibilities:<ul><li>Develop, coordinate, and deliver onboarding programs for new hires.</li><li>Conduct ongoing training for existing staff, including refresher courses, skills development, and leadership training.</li><li>Create and update training manuals, SOPs (Standard Operating Procedures), and materials.</li><li>Monitor employee performance during training periods and provide feedback to managers.</li><li>Evaluate the effectiveness of training programs and make necessary adjustments.</li><li>Ensure compliance with food safety, health regulations, and labor laws through training.</li><li>Foster a positive learning environment and company culture.</li><li>Provide coaching and mentoring to employees and supervisors.</li><li>Collaborate with restaurant managers to identify training gaps and performance issues.</li><li>Organize cross-training initiatives to increase team flexibility and efficiency.</li><li>Stay current with industry trends and best practices in hospitality training.</li></ul>Qualifications:<ul><li>Proven experience as a trainer, supervisor, or manager in the restaurant or hospitality industry.</li><li>Excellent communication, leadership, and organizational skills.</li><li>Strong understanding of customer service, restaurant operations, and food safety standards.</li><li>Ability to design engaging training content and present it effectively.</li><li>Hands-on knowledge of both FOH and BOH roles.</li><li>Proficiency in using digital tools for training delivery (e.g., LMS, video tutorials, scheduling software).</li><li>Certification in food safety and hygiene (preferred).</li><li>Bilingual (preferred depending on region).</li></ul>Working Conditions:<ul><li>Must be willing to travel between locations (if part of a multi-unit operation).</li><li>Availability to work evenings, weekends, or holidays as needed.</li><li>On-site presence required during peak hours or training periods.</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary based on experience</li><li>Performance bonuses or incentives</li><li>Health and wellness benefits</li><li>Paid time off</li><li>Opportunities for career advancement</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

Restaurant staff Training Manager

AKY Services Pvt. Ltd

Join Leads Expert BPO as Our Call Center Training ManagerPosition: Training Manager Salary: PKR 50,000 (Fixed) Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls, we craft conversations that convert. And behind every successful agent is a trainer who sparks growth, confidence, and skill. That&rsquo;s where you come in.We&rsquo;re on the hunt for a dynamic Call Center Trainer who can turn rookies into rockstars and polish seasoned agents into sales champions. If you&rsquo;ve got the energy, passion, and expertise to inspire a floor, we want you on our team.What You&rsquo;ll Do:<ul><li>Design and deliver engaging training sessions for new and existing agents.</li><li>Build sales, communication, and compliance skills that stick.</li><li>Monitor agent performance post-training and provide coaching where needed.</li><li>Develop training materials, roleplays, and activities that keep learners hooked.</li><li>Collaborate with team leads and quality assurance to address skill gaps.</li><li>Keep training sessions fun, high-energy, and results-driven.</li></ul>What We&rsquo;re Looking For:<ul><li>Previous experience as a Call Center Trainer (must-have).</li><li>Excellent English communication skills (spoken &amp; written).</li><li>Ability to inspire, mentor, and energize teams.</li><li>Strong grasp of sales scripts, customer service, and compliance.</li><li>Creative mind&mdash;able to turn boring lectures into interactive learning.</li></ul>What You Get:<ul><li>Fixed Salary: PKR 50,000</li><li>A platform to shape the future agents of Leads Expert BPO.</li><li>Professional growth in a supportive environment.</li><li>The chance to be the voice behind the voices that drive success.</li></ul>How to ApplyIf training is your passion and you thrive on turning potential into performance, this role was made for you.Contact HR at 0333 9739861 to apply today.At Leads Expert BPO, you train them, they win the game.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Manager (Call Center)

Sky Bird International

<ul><li>Should know the counselling process, how to give guidance to the clients, knowledge of the products.</li><li>&#8288;Ability to make a good terms with clients for the future references.</li><li>&#8288;Ability to increase the sales of the company.</li><li>&#8288;Ability to resolve and manage the client issues.</li><li>Ability to train new hired Counselors about the products.</li><li>Give regular training to the current team to help them get better.</li><li>Find out where and what training is needed.</li><li>Check if the training is working and make changes if needed.</li><li>&#8288;Keep up to date with immigration rules and market trends to keep training useful.</li><li>&#8288;Travel to branches to train teams in person.</li><li>&#8288;Mentor team members become better at talking to customers, negotiating, and closing deals.</li><li>Responsible for the overall performance of the branches.</li><li>Set targets for branches and help them to achieve that.</li><li>Interested candidates kindly contact at: 9815301025</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;50,000.00 per monthWork Location: In person

Immigration Sales Training Manager

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Training Manager

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