training program manager

<div></div><div><div>Overview
</div><div>Assist the Program Manager/OPS Manager in all Training related activities to successfully support customer mission requirements and meet all Key Performance Indicators. The Training Manager is responsible for the planning, organizing, leading, and supervision of the aviation training department. With regard to planning the Training Manager identifies competencies/deficiencies for individuals and functional areas. Based on this assessment the Training Manager directs and manages the development, budget, implementation, execution, and evaluation of the training program(s).<br>
<br>
Also will be responsible for:<br>
<br>
1. Responsible for the planning. Organizing, leading and supervision of the aviation maintenance training department.<br>
2. Identify training needs, best methods, and develop materials needed to support professional development and company performance.<br>
3. Develop training program capable of producing well trained UAE nationals in support of maintenance support activity.
<br>
4. Advise and assist company/directorate leadership, when requested, on companywide training matters.<br>
5. Work with line manager/customer to identify and meet training needs.
<br>
6. Analyze training deficiencies and develop corrective actions accordingly.<br>
7. Develop relationships to enhance working environment with (Learning &amp; Development, Sections, and Customer).<br>
8. Direct the hiring, training, supervision, mentoring, and performance evaluations of training department staff.<br>
9. Establish training procedures, monitor ongoing performance, and improve performance against Key Performance Indicators KPI.<br>
10. Continuously reviews and evaluate existing and proposed training programs.<br>
11. Implement training programs ensuring that all training requirements are satisfied, training is scheduled as applicable (daily, weekly etc.).<br>
12. To monitor and report quarterly on the outcomes on the training program and progress.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>- Bachelor's degree in Busisness or HR or educationcertificate in CIPD or SHRM Master degree is prefared.<br>
<ul><li>Equivalent work experience preferred.</li></ul></div>
</div><div></div><div>Experience
 </div><div>- Minimum of 5 Years Prior experience planning, executing, aviation training and evaluating training programs.<br>
<ul><li>Equivalent work experience preferred. Management experience desired</li></ul></div></div><div></div>

Manager - Training

<div></div><div><p><b>Date: </b>Mar 11, 2026
</p><p><b>Location:</b> McLean, VA, Remote, United States
</p><p><b>Company: </b>HII's Mission Technologies division
</p><div><p>Requisition Number: 27658</p>
<p>
Required Travel: 11 - 25%</p>
<p>
Employment Type: Part Time/Hourly/Non-Exempt</p>
<p>
Anticipated Salary Range: $143,088.00 - $140,000.00</p>
<p>
Security Clearance: Secret
</p><p>Level of Experience: Management HI</p><br>
<p></p>
<p>
This opportunity resides with <b>All-Domain Operations (ADO)</b>, a business group within HII&rsquo;s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.</p>
<p>
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.</p><br>
<p></p>
<p><b>
Meet HII&rsquo;s Mission Technologies Division</b><br>
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense &ndash; the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that&rsquo;s right for you. Apply today. We look forward to meeting you.</p><br>
<p></p>
<p>
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Summary</b></h2>
</div><div><p>
HII-Mission Technologies is seeking a part-time remote Program Manager. The Program Manager will direct the overall program and individual project leaders. The work involves interfacing with multiple customers and developing and managing plans across subcontractors. The Project Manager will be responsible for the cost, schedule, and technical performance of the program.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What You Will Do</b></h2>
</div><div><ul><li>Responsible for providing program management oversight to a single customer requiring coordination of program requirements across planning stages with several subcontractors. Directs all phases of programs from inception through completion.</li>
<li>Identifies, develops, and implements near-term and long-term business strategies relating to the development of new products, technologies, services, follow-on products, and/or industries.</li>
<li>Program may be based out of a single location utilizing established technologies requiring standard applications to provide solutions to a variety of technical problems.</li>
<li>Responsible for the cost, schedule and technical performance of company programs.</li>
<li>Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance.</li>
<li>Identifies markets, licensing opportunities, and determines the feasibility of business and product development.</li>
<li>Coordinates with internal departments in identifying and implementing business development projects.</li>
<li>Develops and disseminates information on a continuous basis to all pertinent parties concerning the fulfillment of project goals and objectives.</li>
<li>Evaluate progression of project milestones and modify work as applicable to ensure overall project quality and schedule are being attained.</li>
<li>Regularly engage with key government stakeholders.</li>
<li>Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.</li>
<li>Directs the work of employees assigned to the program.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What We Are Looking For</b></h2>
</div><div><ul><li>8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience.</li>
<li>Experience in project management of defense contracts.</li>
<li>Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.</li>
<li>Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.</li>
<li>Self-motivated, decisive, with the ability to adapt to change and competing demands.</li>
<li>Demonstrated communication skills, both written and oral with technical and non-technical staff, all levels of management.</li>
<li>Flexible with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.</li>
<li>Clearance: Must possess and maintain a Secret clearance with the ability to obtain and maintain a Top-Secret clearance.</li>
<li>Project Manager Professional (PMP) Certification.</li>
<li>Must be willing to travel up to 25%.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred: Bonus Points For...</b></h2>
</div><div><ul><li>Minimum 15 years of experience in DoD contracting, munitions response, or defense technology programs.</li>
<li>Proven success in leading large-scale federal contracts and multidisciplinary teams.</li>
<li>Strong understanding of FAR/DFAR compliance, proposal development, and contract execution.</li>
<li>Demonstrated ability to integrate emerging technologies into operational environments.</li>
<li>Extensive experience in joint command operations.</li>
</ul>
<p>#LI-NM1</p></div></div></div><p>
HII is more than a job - it&rsquo;s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.</p><br>
<p></p>
<p><b>
Why HII</b><br>
We build the world&rsquo;s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.</p><br>
<p></p>
<p>
Recognized as one of America&rsquo;s top large company employers, we are a values and ethics driven organization that puts people&rsquo;s safety and well-being first. Regardless of your role or where you serve, at HII, you&rsquo;ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.</p><br>
<p></p>
<p><b>
Together we are working to ensure a future where everyone can be free and thrive.</b><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.</p><br>
<p></p>
<p><b>
Do You Need Assistance?</b><br>
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to <b>buildyourcareer@hii-co.com</b> and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call <b>1-844-849-8463</b> for assistance. Press #3 for HII Mission Technologies.</p></div></div><p></p>

Part-time Program Manager (Mgr Programs 3)

Usmani Academy for Professional Development Ltd

<p>About the Role</p><p>At Usmani Academy for Professional Development, we bring structure, quality, and innovation to modern education. We believe academic operations should be efficient, scalable, and designed to support both learners and instructors at the highest level.</p><p>We are looking for a Senior Academic Operations Manager who will take full ownership of our academic delivery systems. You are not just managing schedules; you are building operational excellence across programs. You will lead coordination between instructors, students, and internal teams to ensure seamless execution of training programs.</p><p>You will be the driving force behind consistent academic quality, ensuring every course runs efficiently while maintaining a high standard of learner experience.</p><p>Why Work With Us</p><p><b>The Environment</b><br/>Our office is based in Al Sadd Commercial Area Doha Qatar within <b>Baladiyat Al Dawhah</b>. We foster a structured and professional workspace that supports focus, collaboration, and continuous improvement.</p><p><b>Operational Excellence</b><br/>We value systems and processes. You will have the authority to optimize workflows and implement improvements from day one.</p><p><b>Growth</b><br/>We invest in our team. You will have access to professional development opportunities and leadership training to grow your career.</p><p><b>Impact</b><br/>Your work directly affects student outcomes and organizational performance. You will play a key role in scaling our academic operations.</p><p>Key Responsibilities</p><p><b>Academic Operations Management</b><br/>Oversee daily academic operations including scheduling, course delivery coordination, and resource allocation</p><p><b>Process Optimization</b><br/>Develop and improve systems that enhance efficiency, reduce errors, and ensure consistent program execution</p><p><b>Team Leadership</b><br/>Supervise academic coordinators and support staff, providing guidance, structure, and performance feedback</p><p><b>Quality Assurance</b><br/>Monitor program delivery to ensure alignment with academic standards and learner expectations</p><p><b>Stakeholder Coordination</b><br/>Work closely with instructors, corporate clients, and internal teams to ensure smooth communication and execution</p><p><b>Reporting and Analysis</b><br/>Track key performance metrics and provide insights to improve academic performance and operational efficiency</p><p>What We Are Looking For</p><p><b>Experience</b><br/>Minimum 6 years in academic operations education management or training program administration<br/>At least 2 years in a leadership or supervisory role</p><p><b>Education</b><br/>Bachelors degree in Education Business Administration or related field<br/>Masters degree is an advantage</p><p><b>Skills</b><br/>Strong organizational and leadership skills<br/>Ability to manage multiple programs simultaneously<br/>Experience with academic scheduling systems and reporting tools</p><p><b>Communication</b><br/>Fluent in English<br/>Arabic is an advantage for regional coordination</p><p><b>Mindset</b><br/>Detail oriented and process driven<br/>Able to balance operational efficiency with high quality learner experience</p><p>Job Types: Full-time, Permanent</p><p>Pay: QAR21,000.00 - QAR27,000.00 per month</p><p>Work Location: In person</p>

Senior Academic Operations Manager

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>#LI - Hybrid<br>
<br>
This position will be located at the East Hanover, New Jersey site and will not have the ability to be located re-motely. This position will require travel as defined by the business (domestic and/ or international).<br>
<br>
The Manager, Programs &amp; Systems Training will be aligned to intake, program case management, coverage and access, and/or system training functions, and will be responsible for supporting the creation of program and system curricula, supporting MAP/FUSE approval, and facilitating trainings for new hires and continuous learnings.</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><h3 class="jobSectionHeader"><b>Your responsibilities will include, but are not limited to:</b></h3><ul><li>Assist the Associate Director, Systems Training with creating product programs and system curricula, as well as operational plans and trainings for transitioning brands, new launches, label expansions/updates, program sunsets, and routine system updates.</li><li>Conduct trainings using adult learning principles to enhance agent competency and knowledge retention of training curricula.</li><li>Ensure high-quality delivery of training through various methods such as live and virtual facilitation, train-the-trainer sessions, peer-based teaching, guided practice sessions, experiential learning, and problem-solving activities, utilizing appropriate technologies.</li><li>Execute pull-through opportunities and provide refresher trainings for curricula.</li><li>Implement competency models, needs assessments, simulations, and certifications to ensure supervisors and agents are ready and proficient in specific branded programs (e.g., onboarding, copay, benefits verification, adherence), systems (e.g., Salesforce, Genesys), technologies (e.g., triage, eFax, portals), and business applications (e.g., artificial intelligence, electronic benefits verification/prior authorization, government checks).</li><li>Demonstrate subject matter and technical expertise in the assigned function, including knowledge of business processes, operational flows, program design, and operational challenges in areas such as intake, program case management, reimbursement, and/or systems training.</li><li>Maintain up-to-date trainings that effectively emphasize compliance reporting requirements, including reporting technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.</li><li>Collaborate with many individuals across NPS and PSC leaders, PSC Operations, Training, Marketing, Legal, People &amp; Organizations, Ethics Risk Compliance, Service Business Partners</li></ul><p></p><p><b>
Required Experience</b>:</p><ul><li>
Three (3) years of work experience in a healthcare or pharmaceutical training and development capacity.</li><li>
Previous experience working with systems, technology and business applications (Salesforce CRM, LMS systems, Microsoft suite, Outlook, Publisher, Project and Visio).</li><li>
Experience working with contact centers and/or central support operations, including but not limited to hub/pharma functions, case management, benefit verification, etc.</li><li>
Skilled in public speaking and facilitation of training classes for in person and remote teams.</li><li>
Strong interpersonal, communication, influencing and analytical skills.</li><li>
Ability to manage multiple projects and consistently meet deadlines.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience building training program curriculum, designing content and facilitating training for business systems and technology.</li><li>
Key understanding of Adult Learning Principles, Curriculum Design, Instructional Design, Adult Learning Principles, Learning Analytics &amp; Measurement.</li><li>
Excels at interacting with a diverse group of people, including line managers and matrixed partners.</li></ul><p></p><p><b>
Travel requirements:</b> Role is office-based in East Hanover, NJ with occasional travel between offices in Tempe Arizona (anticipating 20%)</p><p></p><p><b>
Hybrid Working Requirements:</b> Ability to work on-site 3 days per week</p><p></p><p>
The pay range for this position at commencement of employment is expected to be between $93,,800 and $174,200.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div><p></p>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div>
</div><div><p><b>EEO Statement:</b></p><p>
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.</p><p><b>
Accessibility &amp; Reasonable Accommodations</b></p><p>
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</p></div></div>
<br><div><div>Division
<div>US
</div></div><div>Business Unit
<div>Marketing
</div></div><div>Location
<div>USA
</div></div><div>State
<div>Arizona
</div></div><div>Site
<div>Arizona
</div></div><div>Company / Legal Entity
<div>U014 (FCRS = US014) Novartis Pharmaceuticals Corporation
</div></div><div>Alternative Location 1
<div>East Hanover, New Jersey, USA
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No</div></div></div><div></div>

Manager, Programs and System Training

Emory Healthcare

<div>Overview:
<div><b>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li><li>
Wellness incentives</li><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul><br>
<div></div>
Description:
<div>
The Epic Training Manager supports Emory Healthcare's growth strategy by leading training and readiness efforts for newly acquired hospitals. This role is responsible for planning, coordinating, and executing Epic-related training programs to ensure successful onboarding, go-live readiness, and post-live adoption for new organizations and staff. This position partners closely with Digital Academy leadership, informatics, operations, and IT teams to align job roles, staff data, and training resources with Epic training tracks. The Training Manager serves as a key coordinator across Epic U administration, onboarding logistics, Super User programs, and support readiness to deliver consistent, scalable, and high-quality training outcomes across acquisitions. This position will be required to attend occasional onsite meetings, i.e. go live readiness meetings, walk through's of training rooms, implementation meetings, etc..</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><div></div><div><br>
Training Strategy and Coordination:</div><ul><li>
Coordinate Epic training activities for newly acquired hospitals, including Epic Foundation training and client-hosted training models. Conduct discovery of job roles, staffing structures, and system data to align with role-based Epic training assignments.</li><li>
Develop and maintain onboarding schedules, training timelines, and readiness plans to support go-live success.</li></ul><div>
Onboarding and LMS Administration:</div><ul><li>
Manage onboarding processes including training registration, scheduling, and training track adjustments. Administer learning management systems (LMS) and Epic training platforms, including assignments, imports, and reporting.</li><li>
Analyze and interpret training data and reports to monitor completion, readiness, and training effectiveness.</li></ul><div>
Super User and At-the-Elbow (ATE) Support Coordination:</div><ul><li>
Develop, deploy, and manage Super User programs to support training, go-live, and post-live adoption.</li><li>
Coordinate At-the-Elbow (ATE) support efforts in collaboration with training and operational teams.</li><li>
Ensure adequate staffing, coverage, and alignment of support resources during implementation phases.</li></ul><div>
Support Readiness and Go-Live Coordination:</div><ul><li>
Assess current support models and coordinate planning for post-live support structures.</li><li>
Align communication tools, telephony systems, and service desk readiness for go-live and command center operations.</li><li>
Support planning and execution of post-live stabilization activities and transition to steady-state operations.</li></ul><div>
Collaboration, Communication, and Continuous Improvement:</div><ul><li>
Partner with cross-functional teams including informatics, operations, IT, and support services to ensure alignment and execution.</li><li>
Support performance improvement initiatives and participate in data collection for training and operational metrics.</li><li>
Build strong relationships with stakeholders to drive adoption, resolve issues, and improve training outcomes.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Education - Bachelor's degree in Business Administration, Information Technology, Education, or a related field</li><li>
Experience - Minimum of 4 years of experience in training coordination, healthcare operations, or related field</li><li>
Knowledge, Skills &amp; Abilities (Required):<ul><li>
Knowledge of learning management systems (LMS) and training administration processes</li><li>
Experience coordinating training programs, schedules, and logistics in complex environments</li><li>
Ability to manage multiple priorities in fast-paced, deadline-driven settings</li><li>
Strong organizational, analytical, and problem-solving skills</li><li>
Effective communication and collaboration skills across cross-functional teams</li><li>
Proficiency in Microsoft Office and data reporting tools</li><li>
Ability to interpret training data and adjust strategies to improve outcomes</li></ul></li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Education - Master's degree in Business Administration, Information Technology, Education, or related field</li><li>
Experience - 6+ years of experience in training coordination, healthcare operations, or related field</li><li>
Certification - Epic Credentialed Trainer, Principal Trainer (ELL), or equivalent training certification preferred</li><li>
Knowledge, Skills &amp; Abilities (Preferred):<ul><li>
Experience with Epic training platforms (e.g., Epic U)</li><li>
Experience supporting hospital acquisitions or Epic implementations</li><li>
Experience with reporting in Epic Pulse</li><li>
Experience supporting go-live and post-live stabilization efforts</li><li>
Knowledge of healthcare workflows and clinical operations</li></ul></li></ul><div>
Physical Requirements: Up to 25 lbs., 0-33% of the workday (occasionally); lifting and carrying objects up to 25 lbs.; occasional standing and walking; occasional sitting; close eye work (computers, typing, reading, writing). Physical demands may vary depending on assigned work area and tasks.</div><div></div><div><br>
Environmental Factors: Work is performed in a hybrid environment, splitting time between remote and on-site locations. May require occasional travel to support hospital acquisitions, training sessions, and go-live activities. Work involves collaboration across multiple departments and time-sensitive project environments.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Epic Training Support Readiness Manager

Volunteers of America

<div><div><b>DSP/PERSONAL CARE - DAY TRAINING PROGRAM</b></div>
<div></div><div><b>Job Title DSP/Personal Care (Mobile County, AL)</b></div>
<div><b>Status: Full-Time &amp; Part-Time</b></div>
<div><b>Pay: Starting at $12.50/hr</b></div>
<div><b>Shift: Day Training Program</b></div>
<div><b>Type: Entry-Level</b></div>
<div></div><div><b>VOA Southeast is seeking to hire passionate care givers to provide direct care/support for the individuals in our program!</b></div>
<div></div><div><b>Function:
</b></div><div></div><div>The DSP/Personal Care attendant is responsible for guiding, coaching and encouraging individuals to achieve their maximum level of independence. They will assure individuals have opportunities to learn and grow in accordance with personal outcome measures through education and life experiences.</div>
<div></div><div><b>Know How:</b></div>
<div></div> <div>The position requires a person eighteen (18) years of age or older with a high school diploma or equivalent (GED).</div>
<div></div><div>The position requires the ability to collaborate effectively with the person receiving services, co-workers, family members, related agencies and others. The person in this position must have the ability to assist individuals in achieving personal goals while promoting dignity and respect. The DSP must be able to communicate with individuals by listening and learning in the way that is most effective for the person. They will be able to establish rapport with individuals, family members, friends, and other natural supports to ensure comprehensive coordination. The employee must possess a high level of written communication skills, a valid Alabama driver&rsquo;s license and the ability to meet the requirements of Volunteers of America Southeast&rsquo;s vehicle insurance carrier, if applicable. The DSP must also be able to pass all required training courses including but not limited to First Aid, CPR, and CPI, and VOASE Policies &amp; Procedures.</div>
<div></div><div><b>Included Daily Tasks:</b></div>
<ul><li>Bathing</li>
<li>Feeding</li>
<li>Grooming/Hygiene Upkeep</li>
<li>Toileting</li>
<li>Medication Administration</li>
<li>Transportation Needs</li>
<li>Daily Documentation in Therap</li>
<li>Cooking</li>
<li>Cleaning</li>
<li>Laundry</li>
</ul><div><b>BENEFITS PACKAGE OFFERED!</b></div><br>
<div></div>
<div></div><div><b>#MobileAL</b></div>
<div><b>#MobileCounty</b></div></div>

DSP/Personal Care - Mobile,AL Day Training Program

Volvo Group

<p></p><div><p>Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.</p><div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2></div><div><p>
Reporting to the Senior Manager, Aftermarket Training, this role will lead analysis, design, and development of learning solutions for key aftermarket audiences across the dealer network and OEM field teams. Partnering with Learning Program Managers (LPMs), subject matter experts (SMEs), and business leaders, this role translates performance and proficiency gaps in parts, service, warranty, and related fixed operations into modern, learner-centric experiences across modalities. The role requires strong instructional design and development capability. This role sets design standards and governance, delivers with quality and speed, and measures impact through adoption, proficiency, and business-aligned outcomes that improve customer experience and uptime.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><div><b>
Learning Needs Analysis &amp; Solution Strategy</b><br>
<ul><li>Conduct rapid, effective needs and performance analysis in partnership with business leaders, LPMs, and SMEs to identify the performance gap and root causes.</li><li>Align learning solutions to aftermarket business objectives and measurable KPIs (e.g., service throughput, reduced downtime, parts performance, warranty accuracy); establish clear learning objectives and success measures.</li><li>Determine the appropriate solution approach and modalities (e.g., ILT/VILT, eLearning, video, job aids, performance support, microlearning), including role-based curriculum and certification pathways where applicable, to drive consistent adoption and proficiency.</li><li>Ensure solutions embody adult learning principles, accessibility and usability standards, and are designed for speed-to-market and sustainment using rapid design methodologies (e.g., focused analysis/design sprints, iterative prototyping, and quick-turn reviews).</li></ul></div><div><b><br>
Instructional Design &amp; Development Execution</b><br>
<ul><li>Design and develop learning and performance products in partnership with SMEs&mdash;at times owning end-to-end design and development, at times designing and collaborating with a developer, and at times developing solutions based on another designer's design, ensuring accuracy, quality, and stakeholder sign-off.</li><li>Serve as the link between subject specialists and media developers to produce high-quality training materials (guides, job aids, interactive content, videos, and SCORM-based eLearning).</li><li>Lead iterative design reviews to ensure learning objectives, assessments, and activities align with desired on-the-job behaviors and performance metrics.</li><li>Leverage AI-enabled tools to accelerate storyboarding, scripting, asset creation, and quality checks (e.g., alignment to objectives, consistency, and accessibility), while ensuring SME validation and adherence to governance standards.</li><li>Maintain documentation, source files, versions, and final deliverables; implement strong governance for curriculum maintenance to keep content current with product, policy, process, and systems changes (evergreen assets).</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Stakeholder Partnership &amp; Influence</b></h2></div><div><ul><li>Partner with cross-functional aftermarket stakeholders to prioritize learning demand (dealer network, OEM field teams, and business leaders), clarify scope, and manage tradeoffs across competing priorities.</li><li>Present solution designs, launch readiness plans, and progress updates to senior stakeholders at project launch and key milestones; communicate decisions, risks, dependencies, and sustainment plans.</li><li>Balance stakeholders' needs with available capacity by setting expectations, negotiating timelines, and ensuring transparency on delivery status.</li><li>Collaborate with trainers/facilitators early in the design process for ILT/VILT solutions to ensure deliverability and adoption.</li><li>Collaborate with other Learning Design &amp; Development colleagues across the Competence Development department to advance shared capabilities, standards, reusable assets, and best practices.</li><li>Establish and reinforce standards for instructional design and development, including clear handoffs, quality checks, review cycles, and facilitation readiness (templates and governance).</li><li>Provide instruction and guidance to trainers; participate in train-the-trainer as needed to ensure design intent is realized in delivery.</li><li>Select and leverage learning technologies, authoring tools, and AI-enabled development tools to increase efficiency and product quality; apply appropriate governance and responsible use practices; continuously improve team ways of working.</li><li>Promote continuous professional development by staying current on learning trends, tools, and best practices; encourage upskilling and knowledge sharing.</li></ul><p></p><div><b><br>
Evaluation, Insights &amp; Continuous Improvement</b><br>
<ul><li>Design evaluation approaches aligned to the intended impact of the solution, up to and including Kirkpatrick Level 4 when feasible.</li><li>Monitor learner feedback, adoption, proficiency measures, and business outcomes (e.g., uptime-related measures, service throughput, parts/warranty performance) to inform enhancements and drive continuous improvement.</li><li>Ensure learning objectives, assessments, and performance measures remain aligned as products evolve.</li></ul></div><p></p><div><b><br>
Scope &amp; Impact</b><br>
<ul><li>Owns end-to-end design and development for assigned aftermarket learning solutions, from analysis through launch and sustainment, supporting dealer network and OEM field team capability needs.</li><li>Influences business outcomes through improved human performance, learner proficiency, and adoption of targeted processes, tools, and behaviors.</li><li>Key measures may include stakeholder satisfaction, on-time delivery, training adoption and completion, learner proficiency/assessment outcomes, certification attainment (where applicable), and movement in business KPIs aligned to the solution.</li><li>Coordinates cross-functionally with LPMs, SMEs, trainers/facilitators, media developers, and external vendors/contractors as needed.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who are you?</b></h2></div><div><p>
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:</p><p></p><div><b><br>
Education</b><br>
<ul><li>Degree or certification in Instructional Design, Adult Education, Graphic Design, Organizational Development, or equivalent relevant experience.</li></ul></div><p></p><div><b><br>
Experience and Knowledge</b><br>
<ul><li>2&ndash;5+ years of experience designing and developing learning solutions, including digital learning and performance support.</li><li>Demonstrated skill partnering with SMEs and business leaders to translate performance needs into learning objectives, designs, and deliverables.</li><li>Experience working with authoring tools and common development formats (e.g., SCORM-based eLearning, video, guides, job aids, presentations).</li><li>Experience supporting dealer networks and/or aftermarket fixed operations (parts, service, warranty, fleet maintenance) preferred.</li></ul></div><p></p><div><b><br>
Other Requirements</b><br>
<ul><li>Occasional domestic and/or international travel as required.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Ready for the next move?</b></h2></div><div><p>
If you want to make a real impact in your career, Volvo Group NA is where you want to be. We look forward to meeting you.</p></div></div></div><p></p><div><br>
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company&rsquo;s growth. For this position, the base pay is set at $96,000.00 - $118,500.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.</div><p></p><div><br>
In addition to a solid package of compensation and benefits, plus you will enjoy:</div><ul><li>Competitive medical, dental and vision insurance.</li><li>Generous paid time off.</li><li>Competitive matching retirement savings plans.</li><li>Working environment where your safety, health and wellbeing come first.</li><li>Focus on professional and personal development through Volvo Group University.</li><li>Programs that make today&rsquo;s challenging reality of combining work and personal life easier.</li></ul><p></p><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.</div><p></p><div><br>
We value your data privacy and therefore do not accept applications via mail.</div><p></p><p><b><br>
Who we are and what we believe in</b><br>
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group&rsquo;s leading brands and entities.</p><p><br>
Applying to this job offers you the opportunity to join <b>Volvo Group</b>. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.</p><p></p><p><br>
Founded in 1900, <b>Mack Trucks </b>is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as &ldquo;The American Truck You Can Count On,&rdquo; thanks to our durable, reliable and application-driven vehicles that get the job done.</p><p><b>
Volvo Trucks</b>, founded in Sweden in the late 1920s, is a brand centered around innovating for people &ndash; to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.</p><p>
By joining our <b>North American Group Truck brands (Volvo &amp; Mack)</b>, you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.</p></div>

Learning Program Design Manager

Search 10000+ Training program manager jobs near you this May. New roles added regularly across leading industries. Apply today.