training specialist

Tabby | تابي

<div>
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س11,000 / month
 
 
 
 
 Description
 
 
 
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 
 
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
 </li>
 <li>
 Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
 </li>
 <li>
 Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
 </li>
 <li>
 Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
 </li>
 <li>
 Participate in Quality Calibrations sessions
 </li>
 <li>
 Provide recommendations for procedural improvements (NHT student feedback)
 </li>
 <li>
 Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 You have 5+ years of experience in customer service, with a proven track record of success
 </li>
 <li>
 You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
 </li>
 <li>
 You have a bachelor's degree in a related field (e.g. communication, psychology, business)
 </li>
 <li>
 You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
 </li>
 <li>
 You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
 </li>
 <li>
 You are able to work independently and as part of a team.
 </li>
 <li>
 You have Excellent organizational and time management skills.
 
 
 
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with designing and facilitating virtual and face to face training.
 </li>
 <li>
 Knowledge of adult learning principles and instructional methodologies in training and development.
 </li>
 <li>
 Experience with learning management systems (LMS or LXP).
 </li>
 <li>
 Certification in customer service training or related soft skills.
 
 
 
 </li>
 </ul>
</div>

Customer Service Trainer - KSA Residence

Kaplan Middle East & North Africa

Recruitment Specialist at Kaplan Middle East & North Africa Kaplan is a world leading Professional Education sector and is currently experiencing rapid growth in the MENA region. In supporting this growth, we are seeking to hire an experienced Freelance Project Management Trainer. Successful candidates will develop bespoke course content and deliver training courses. Your Profile <ul> <li>Candidates will have a Bachelor's degree and ideally also a Master's Degree in a relevant subject</li> <li>Relevant accreditations and knowledge in project management such as PMP, PRINCE2, PMI-ACP, or APM PMQ</li> <li>At least 10 years of experience in Project Management</li> <li>At least 3 years of experience in Training, Coaching and people development in Project Management and related qualifications like PMP, CAPM, etc.</li> <li>Excellent presentation skills - written and verbal.</li> <li>Excellent interpersonal and communication skills</li> <li>Fluency in English is required and Arabic is preferred.</li> <li>Willingness to travel in GCC region.</li> </ul> Your Skills & Knowledge We are looking for people with an advanced-level knowledge of Project Management. This should include the following: <ul> <li>Knowledge and experience of training in formal project management methodologies</li> <li>Deep understanding of the core disciplines in project management - such as Risk management, Quality Management, Change Management, etc.</li> <li>Expertise in the methods and tools utilized by project managers through the key stages within a project management lifecycle.</li> <li>Knowledge of Agile techniques and emerging trends within the industry</li> <li>Advanced level of knowledge in using project management tools - e.g., MS Projects</li> </ul> Apply Now! If you are passionate about Freelance Project Management Trainer and you are eager to collaborate with a dynamic team, with a company with an ambitious development agenda and to work with some of the most well known and respected organizations in the Middle East, then we want to hear from you! We will try to reply to all enquiries but due to the expected volume of applicants we hope you understand that we may be unable to get back to you unless you have been selected to progress. Seniority level <ul> <li>Mid Senior level</li> </ul> Employment type <ul> <li>Contract</li> </ul> Job function <ul> <li>Education and Training</li> </ul> Industries <ul> <li>Professional Training and Coaching</li> </ul> Referrals increase your chances of interviewing at Kaplan Middle East & North Africa by 2x. Get notified about new Freelance Instructor jobs in Riyadh, Saudi Arabia. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Freelance Project Management Trainer

Riyadh Air

<div>About the Company:
<div>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</div>About the Role:
<div><div>
Are you passionate about setting standards, building capability and raising the bar in airport ground operations? 
We are looking for a professional to develop, deliver and continuously enhance training programmes and operational standards across our ground and airport operations. 
In this role, you will ensure frontline teams and third-party ground handling partners are fully trained, compliant with regulatory and safety requirements, and consistently delivering efficient, high-quality service. 
You will work closely with our Safety, Operations, Regulatory Compliance and Guest Experience teams to embed best practice, assess performance through robust KPIs and balanced scorecards, and drive measurable improvements in service delivery, on-time performance, safety outcomes and guest satisfaction. 
Further, you will be responsible for maintaining accurate training and compliance records, supporting line stations with operational and system related issues, and playing a key role in shaping a strong, performance driven ground operations culture.<div><div><div><div><div><div><div><div> 
Help set the standard on the ground so every flight can take off with confidence.</div></div></div></div></div></div></div></div></div></div>
About You:

Degree qualified, you will demonstrate at least 8 years in aviation ground operations, and 5 years of training experience. 
Naturally, you must possess a proven track record in designing, implementing, and managing training plans in alignment with departmental values, goals, and policies for ground operations personnel across the eco system. 
We&rsquo;d love to hear from you even more if you have Train the Trainer certification, and a thorough understanding of aviation regulations with reference to IATA, IOSA &amp; ISAGO standards. 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Senior Specialist Ground Operations Training and Standards

Ten Lifestyle Group

<div><h3 class="jobSectionHeader">Your Talent Can Shape the Future of Travel Training!</h3>
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. 
We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? 
This role will include inducting new employees, coaching of existing employees, running refreshing training sessions on best practise processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks if trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support of testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching session will mainly be delivered remotely but could also be done as classroom face-to-face sessions. 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs.
Training and Development Programs Inductions<ul><li>Deliver induction training: ensuring dynamic sessions, sensible spread of information &amp; timing of sessions as well as ample time for practical exercises
</li><li>Ensure all training material regularly updated and available before each session
</li><li>Deliver (1 &ndash; 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary)</li><li>Manage and ensure completion of any training to be delivered within the first 12 weeks</li><li>Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs</li></ul> 
Delivery of the ongoing and development training:<ul><li>Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes</li><li>Deliver training modules as and when required, including refresher training
</li><li>Update training modules and manual as new processes are implemented within the company</li><li>Work with line managers to identify training needs for individuals and teams</li><li>Work closely with key stakeholders specific travel travel [I.e. Member Satisfaction, Account Managers and Product] regarding training needs in terms of feedback (including NPS)</li></ul> 
Coaching<ul><li>Support team managers to coach LMs (objectives to be agreed for individuals with team manager ) on the floor
</li><li>Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback</li><li>Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly</li></ul> 
Improvement of Travel processes/systems and other travel related project work<ul><li>Closely work with the other travel trainers within Ten and do align training needs and schedules with Ten globally
</li><li>Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measure to further improvement of efficiencies, training of new processes and monitor/reporting of improvements
</li><li>Be involved in sign-off and assist in the implementation of new releases</li><li>Support the Development Team in testings, process changes etc.</li></ul> 
Stakeholder Collaboration, Communication and employee engagement<ul><li>Collaborate with HR, department managers, and other stakeholders to align talent development efforts with the overall strategic objectives of Ten.</li><li>Support with induction training and onboarding through facilitation of sessions.</li><li>Promote a culture of employee engagement by fostering a supportive and motivating work environment.
</li><li>Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives.</li></ul> 
BEHAVIORAL EXPECTATIONS:
 As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. 
We encourage diverse philosophies, cultures and experiences.
We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
Specific behavioral traits we want to see:<ul><li>Advocate for personal &amp; professional development, and can provide evidence of their growth mindset</li><li>Ability to influence team performance and culture</li><li>Demonstrates a willingness to learn TD specific tools and methods</li></ul> 
EDUCATION/EXPERIENCE:<ul><li>Minimum High School Diploma
</li><li>Practical Experience and Projects: hands-on projects and real-world scenarios that allow you to apply your knowledge and skills in talent development.
</li><li>Knowledge and experience in key L&amp;D practices is preferred.</li><li>Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry</li><li>At least 3 years experience working on Amadeus GDS system.</li></ul> 
ROLE SPECIFIC COMPETENCIES:<ul><li>Invests in their own professional development by attending relevant workshops, conferences, and training courses to stay current in the field.</li><li>Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams)</li><li>Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training.
</li><li>Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of +75</li><li>Demonstrates an understanding of Ten&rsquo;s program launch process and their roles/responsibilities</li><li>Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment.
</li><li>Role models Ten&rsquo;s values in all design, delivery and communications</li><li>Competently communicates program changes/training updates to key stakeholders</li><li>Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn&rsquo;t need to be chased for updates.
</li><li>Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate.</li></ul> 
WORK ENVIRONMENT / CONTRACT TYPE:
In-Office or Hybrid
Requirements
Experience :<ul><li>
Min 3 years experience in Training and Talent Development capacity</li></ul><ul>
<li>Experience in the facilitation of training sessions either face-to-face and/or virtually.</li>
<li>Min 3 years within a Travel and/or Aviation industry having worked with a GDS.</li>
</ul>
Knowledge:<ul>
<li>
Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe.
</li><li>Training and Development Methods: Be well-versed in various training and development methods, such as e-learning, classroom training, mentoring, coaching, and on-the-job training.</li>
<li>Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs.</li>
<li>Performance Management: Understand performance management systems, including goal setting, performance appraisal, and feedback mechanisms.</li>
<li>Legal and Compliance: Stay informed about relevant labor laws, regulations, and compliance requirements related to talent development and HR practices.</li>
<li>Travel &amp; Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options, and leisure activities.</li>
<li>Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus.
</li></ul>Knowledge, Skills &amp; Abilities: 
<ul>
<li>
Possess strong verbal and written communication skills in professional English to effectively convey training objectives, facilitate discussions, and write training materials. Additional languages either German or French beneficial.
</li><li>Be skilled in facilitating group discussions, workshops, and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation.</li>
<li>Ability to design, develop, and update training materials and programs, considering adult learning principles and various learning styles.</li>
<li>Analytical skills to gather and interpret data related to training effectiveness and make data-driven decisions for program improvement.</li>
<li>Manage multiple training projects simultaneously, including planning, scheduling, budgeting, and resource allocation.</li>
<li>Familiarity with learning management systems (LMS), e-learning authoring tools, and other technology platforms used for training and development.</li>
<li>Skill in handling conflicts and challenges that may arise during training or mentoring sessions.</li>
<li>Ability to provide constructive feedback and mentor individuals to help them develop their skills and careers.</li>
<li>Proficiency in Microsoft Office skills is essential and significantly enhances your productivity and effectiveness in the workplace. (Excel, Word, PowerPoint, Outlook, Access, OneNote)</li></ul> 
 
Behavioral Expectations:
As a Talent Development Specialist, you will be expected to role model the behaviors associated with our values: Member Focused, Trustworthy, and Pioneering.
We encourage diverse philosophies, cultures and experiences.
We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
Specific behavioral traits we want to see:<ul><li>
Advocate for personal &amp; professional development, and can provide evidence of their growth mindset</li><li>
Ability to influence team performance and culture</li><li>
Demonstrates a willingness to learn TD specific tools and methods Improvement of Travel processes/systems and other travel related project work</li></ul>
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Rewards designed around you:<ul>
<li>
A competitive salary package.
</li><li>Hybrid working. You can combine working from home and working from the office. If you don&rsquo;t live near our office, then we are open to fully remote working options too.</li>
<li>Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.</li>
<li>Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave</li>
<li>Extra Rewards. Lucrative Ten Loyalty Rewards program.</li>
<li>Remote Working Holidays - possibilities to Travel and Work!</li>
<li>Employee Discounts. Access to lots of great travel and entertainment discounts as our clients&rsquo; members would!</li>
<li>Be part of our global, dynamic, and inclusive Team, with diversity at its core.</li>
<li>Genuine career opportunities within a dynamic and international company.</li>
<li>Safe &amp; secure offices located in Kingdom of Saudi Arabia / United Kingdom.
</li></ul>Who We Are 
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. 
To find out more about Ten, please watch this short video This is what we Do!
Commitment to Diversity 
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
&ldquo;Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.&rdquo;</div>

Talent Development Specialist | Travel

JASARA PMC

JASARA Program Management Company is seeking a highly skilled and experienced Senior GRC (Governance, Risk, Compliance) Specialist to join our team. In this pivotal role, you will be responsible for developing and implementing GRC frameworks that align with our organizational objectives and industry standards. Your expertise will ensure that our projects adhere to regulatory requirements while effectively managing risks associated with governance and compliance.
 You will work closely with various departments to foster a culture of compliance, identifying risks, and ensuring the organization operates with transparency and accountability. Your contributions will be essential to our commitment to delivering exceptional social infrastructure projects in Saudi Arabia.
 
Key Responsibilities: 
<ul>
<li>Develop, implement, and monitor GRC frameworks, policies, and procedures aligned with organizational goals and regulatory requirements.</li>
<li>Conduct thorough risk assessments and audits, identifying vulnerabilities and recommending mitigation strategies.</li>
<li>Ensure compliance with applicable laws, regulations, and industry standards, and serve as a trusted advisor on GRC matters.</li>
<li>Facilitate training and workshops to enhance GRC awareness and promote best practices throughout the organization.</li>
<li>Collaborate with cross-functional teams to integrate GRC considerations into project planning and execution.</li>
<li>Prepare and present GRC reports to senior management and stakeholders, highlighting key findings and recommendations.</li>
<li>Stay informed about emerging trends, risks, and best practices in governance, risk management, and compliance to update and improve organizational frameworks.</li>
<li>Engage with external auditors and regulatory bodies during compliance assessments and reviews.</li>
<li>Support incident investigations and corrective actions for GRC-related issues.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in business administration, finance, risk management, or a related field.</li>
<li>Minimum of 8 years of experience in governance, risk management, and compliance roles.</li>
<li>Strong knowledge of regulatory requirements and best practices in GRC.</li>
<li>Proven experience in developing and implementing effective GRC programs.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication and interpersonal skills, with the ability to influence stakeholders.</li>
<li>Professional certifications in GRC or risk management (e.g., CCEP, CRISC, CISA) are preferred.</li>
<li>Experience in the construction or infrastructure sectors is an advantage.</li>
<li>Fluency in English is essential; proficiency in Arabic is a plus.</li>
</ul>

Senior GRC Specialist

Juffali Commercial Vehicles

<div>
 
 
 Summary:
 
 
 
 A Technical Trainer is responsible for designing, delivering, and evaluating training programs to enhance the technical skills and knowledge of employees or trainees. Their key functions include developing training materials, conducting hands-on sessions, and ensuring alignment with organizational objectives and industry standards. Responsibilities involve assessing training needs, tracking progress, and providing feedback to participants while maintaining up-to-date knowledge of relevant technologies and methodologies.
 
 
 
 
 
 
 Responsibilities &amp; Duties:
 
 
 <ul>
 <li>
 Ensure that training initiatives support the organization's objectives and strategic priorities.
 </li>
 <li>
 Develop, implement, and update technical training programs and workshops to enhance employee skills.
 </li>
 <li>
 Collaborate with department managers to identify technical skill gaps and define training requirements.
 </li>
 <li>
 Work closely with facility managers to plan and schedule training sessions efficiently.
 </li>
 <li>
 Create and revise technical manuals, visual aids, testing tools, and evaluation materials tailored to the audience.
 </li>
 <li>
 Conduct hands-on technical training, including new employee inductions, equipment safety protocols, and process training.
 </li>
 <li>
 Maintain accurate and comprehensive training documentation in the Learning Management System (LMS).
 </li>
 <li>
 Train workshop personnel on effective coaching, technical procedures, and performance evaluation techniques.
 </li>
 <li>
 Deliver technical training sessions for customers as per the scheduled calendar.
 </li>
 <li>
 Conduct specialized training for Saudi talent and technical development initiatives.
 </li>
 <li>
 Continuously update training content and methods to reflect industry advancements and emerging technologies.
 </li>
 <li>
 Manage training-related communications, reports, evaluations, and logistical tasks such as maintaining materials and supplies.
 </li>
 </ul>
 
 
 
 
 
 Interpersonal Skills:
 
 
 <ul>
 <li>
 Convey technical concepts to diverse audiences, including trainees, engagingly.
 </li>
 <li>
 Tailor training approaches to suit different learning styles and technical skill levels, ensuring a comprehensive understanding.
 </li>
 <li>
 Work closely with cross-functional teams, including employees, workshop staff, and management, to align training objectives with organizational goals.
 </li>
 <li>
 Address challenges during training sessions with innovative and practical solutions.
 </li>
 <li>
 Inspire and encourage trainees to actively engage, learn, and apply new skills in their roles.
 </li>
 <li>
 Attentively understand trainee feedback and queries to ensure clarity and enhance the training experience.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Superior automotive systems knowledge of engines, transmission, suspension, steering, and electric/electronic components.
 </li>
 <li>
 Proven Hands-on experience in the automotive field, and training experience.
 </li>
 <li>
 Basic knowledge in the Electric vehicles field.
 </li>
 </ul>
 
 
 
 
 
 IT Skills:
 
 
 <ul>
 <li>
 Proficient in using and managing platforms for training delivery.
 </li>
 <li>
 Expertise in PowerPoint, Google Slides, or similar software for creating training materials.
 </li>
 <li>
 Familiarity with tools like Articulate or Adobe Captivate for interactive content development.
 </li>
 <li>
 Strong skills in Microsoft Office or Google Workspace for documentation and reporting.
 </li>
 <li>
 Knowledge of automotive diagnostic tools and ERP systems.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Degree must be either in Automotive Engineering, Mechanical Engineering, or Mechatronics Engineering.
 </li>
 </ul>
</div>

Technical Trainer

Bayut KSA

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. The primary purpose of this role is to design, develop, and deliver training programs for real estate developers and agents that are strategically aligned with market needs and revenue objectives. The role ensures that all training initiatives are profit-oriented, impactful, and support the organization's mission of enhancing the professional standards of the real estate sector. KEY RESPONSIBILITIES- Train real estate developers and agents, either in-house or in the field, with a profit-oriented approach. Develop training materials for both online and in-person delivery, ensuring alignment with market needs and profitability goals. Conducting training needs assessments and market-driven studies to identify opportunities for profitable learning solutions. Deliver engaging and effective training programs (both physical and virtual) focused on generating value and revenue. Promote and market workshops and training programs to ensure wide participation and profitability. Requirements Qualifications Bachelor's degree in a relevant field. Experience 5 to 9 years. Knowledge Deep understanding of the property market. <ul> <li>Excellent problem-solving skills.</li> <li>Excellent communication skills, both verbal and written.</li> <li>Proficiency in computer skills, including Microsoft Office suite.</li> <li>Crisis management and issue resolution capabilities.</li> <li>Proactive and responsible.</li> <li>Cooperative team player.</li> </ul> BenefitsHigh-performing and fast-paced work environment Comprehensive Health Insurance Rewards and recognition Learning & Development Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Curriculum Developer

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