transformation consultant

Openkyber

<div><b>Position :</b> <b>CoStar Developer / Consultant with Integration</b><br>
<b>Location:</b> Alpharetta, GA Hybrid<br>
<b>Duration :</b> 12+ Months<br>
<b>Job Description</b>
<ul><li>Strong experience with CoStar development and configuration.</li>
<li>Experience in system integrations (API, ETL, or middleware tools).</li>
<li>Knowledge of SQL, database management, and data transformation.</li>
<li>Experience integrating CoStar with ERP systems like SAP ERP or Oracle ERP.</li>
<li>Understanding of financial planning, budgeting, and forecasting processes.</li>
<li>Experience with data mapping, validation, and reconciliation.</li>
</ul><p><b>For applications and inquiries, contact:</b> hirings@openkyber.com</p></div>

SAP Transformation Consultant

<div><p>Only local candidate to Austin TX accepted. ERS requests the services of one Business Analysis Consultant to focus on Information Systems infrastructure applications and processes.</p>
<p><b>General Description:</b> Performs senior-level business/systems analysis work. Coordinates gathering, development, and documentation of user requirements; and the review, assessment, and improvement of business processes. Uses best practices in business analysis and process modeling. Must be able to apply analytical skills to various business and technical processes. Works under the direction of the Business Analyst Team Manager.</p>
<p><b>Functional Responsibilities:</b></p>
<ul><li>Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.</li>
<li>Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.</li>
<li>Lead business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience.</li>
<li>Manage business requirements and monitor throughout the software development life cycle (SDLC); scrum master role and in an agile scrum environment.</li>
<li>Coordinate and analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.</li>
<li>Lead information systems implementations, enhancements, automation and resolution of issues for M365, SharePoint Online, workflow automation and file transfer processing.</li>
<li>Lead project teams and/or operational and strategic organizational efforts that involve managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating with third parties/vendors and delegating tasks.</li>
<li>Develop and plan project deliverables design documentation, test plans, and risk assessment plans, and provide comments and suggestions to document owners; identify potential project risks and challenges and present strategies to mitigate or avoid them; manage project's scope and acceptance.</li>
<li>Lead successful projects with information systems technologies, hardware and software such as servers, telephony, network, data center maintenance, disaster recovery, identity access management, information security, patching, upgrades and enhancements.</li>
</ul><p><b>Other Duties and Responsibilities:</b></p>
<ul><li>Develops training curriculum and conduct formal system training.</li>
<li>Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.</li>
<li>Performs other duties as assigned.</li>
</ul><p><b>Knowledge, Skills and Abilities</b></p>
<ul><li>Ability to analyze and troubleshoot complex issues and propose solutions.</li>
<li>Ability to analyze systems and procedures.</li>
<li>Ability to write and revise standards and procedures.</li>
<li>Ability to handle multiple projects.</li>
<li>Ability to communicate effectively using excellent written and verbal communication skills.</li>
<li>Ability to communicate at all management levels and to communicate with both technical and non-technical personnel.</li>
<li>Ability to understand each division's business processes and their dependencies.</li>
<li>Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.</li>
<li>Ability to obtain and sustain the cooperation of others.</li>
<li>Ability to provide excellent customer service.</li>
<li>Ability to present a professional image and demeanor to internal and external contacts.</li>
</ul><p><b>WORKER SKILLS AND QUALIFICATIONS
</b></p><p><b>Minimum:</b> Years Skills/Experience Graduation from an accredited four-year college or university with major course work in management information systems or business administration 8 Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) 8 Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience 8 Experience performing a business relationship manager (liaison) role between functional and technical teams 8 Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks 8 Experience with projects addressing some of the following fields: data management, data quality, data warehousing, data modeling, data migration and integration, secure file transfers, enterprise system analysis, enterprise architecture, information security principles 8 Experience working in a scrum master role or in an agile scrum environment 8 Experience with information systems implementations and enhancements, enterprise level applications and resolution of issues with complex technology components: M365 implementations, SharePoint Online implementation, SharePoint workflow automation, File transfer processing, New software security review and evaluation 8 Experience leading successful projects with information systems technologies hardware and software: servers, telephony, network, data center maintenance, disaster recovery, Identity access management, information security improvements, patching, upgrades and enhancements</p>
<p><b>Preferred:</b> Years Skills/Experience 8 Experience in a wide range of business environments including business consulting 8 Experience with a variety of system implementations and enhancements supporting business areas related to: building operations, finance, benefits processing, procurement, contracts, legal, audit, human resources, vendor relations, project management, communications 8 Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks 8 Technical expertise and experience with reporting databases, database design development, data modeling, mapping 8 Technical expertise and experience conducting enterprise business analysis such as problem/opportunity analysis, business case and business architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making 8 Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding 4 Experience with MS Azure DevOps for requirements management, and project implementation 4 Experience with project management software Masters of Business of Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related</p>
<p><b>For applications and inquiries, contact:</b> hirings@openkyber.com</p></div>

IAM Transformation Consultant

Leuwint

<div><div><div><p>We are looking for an experienced Lead Strategy Consultant with a strong background in digital strategy and enterprise transformation. The candidate should preferably have experience working with Big 4 consulting firms and should be able to advise senior leadership on digital innovation, strategy development, and transformation initiatives.
</p></div>Skills
<div><p>15+ years of consulting experience in strategy or digital transformation.<br>
Experience working with large enterprise clients and complex business environments.<br>
Ability to define and drive business and digital strategies aligned with organizational goals.<br>
Experience in leading enterprise-level transformation initiatives and innovation programs.<br>
Exposure to AI, data analytics, digital platforms, and automation to drive innovation.<br>
Strong ability to work with C-level executives and senior leadership to drive strategic decisions.<br>
Experience in creating digital roadmaps, business cases, and transformation plans.<br>
Ability to manage program governance, KPIs, and ensure successful delivery of strategic initiatives.<br>
</p></div>Location
<div><p>Riyadh, Saudi Arabia</p></div></div></div><p></p>

Lead Strategy Consultant (Digital Innovation)

Capgemini - Zcomme

The Role
<br>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,?collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.?Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Smart Plant Consultant Your Role As part of Capgemini Invent's Intelligent Industry team in the Middle East, you will work on high-impact transformation programs for leading industrial clients across manufacturing, energy, logistics, and process industries, across specific profiles. Your role will vary based on your experience level, but will generally include: • Leading or contributing to end-to-end consulting engagements - from diagnostic and strategy to implementation. • Designing and delivering solutions in one or more of the following areas: • Supply Chain: e.g., visibility, planning, optimization, S&OP • Smart Plant: e.g., Industry 4.0, IoT, MES, digital twins • Insights for Intelligent Industry: e.g., AI/ML use cases, predictive models, operational intelligence • Collaborating with multidisciplinary teams including data engineers, architects, and domain experts • Managing client relationships, facilitating workshops, and presenting recommendations to C-level stakeholders • Developing business cases, roadmaps, and implementation • Executing workstreams, conduct analyses, and support delivery • This is an opportunity to work in one of the world's most dynamic regions, on projects that matter with clients who are serious about transformation.
<br><br>
Requirements
<br><ul>
<li>2+ years of experience in manufacturing, operations, or industrial transformation • Expertise in at least two of: Industry 4.0, smart manufacturing, MES, digital twins, IoT, OT/IT integration, operational excellence • Experience designing or implementing manufacturing transformation programs (Lean, Six Sigma, digital enablement) • Strong understanding of production processes, asset management, and plant operations • Excellent communication skills in English (verbal and written), ability to present to senior stakeholders Nice-to-have: • Hands-on experience with technologies like digital twins, computer vision, or AI-powered quality inspection • Familiarity with the Middle East or industrial markets (manufacturing, energy, FMCG, retail) • Knowledge of Arabic Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</li>
</ul>
About the company
<br>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of 22 billion.

Smart Plant Consultant

Leuwint technologies

<p>We are looking for an experienced Lead Strategy Consultant with a strong background in digital strategy and enterprise transformation. The candidate should preferably have experience working with Big 4 consulting firms and should be able to advise senior leadership on digital innovation, strategy development, and transformation initiatives.</p><ul><li>15+ years of consulting experience in strategy or digital transformation.</li><li>Experience working with large enterprise clients and complex business environments.</li><li>Digital Strategy &amp; Business Strategy: Ability to define and drive business and digital strategies aligned with organizational goals.</li><li>Digital Transformation: Experience in leading enterprise-level transformation initiatives and innovation programs.</li><li>Emerging Technologies: Exposure to AI, data analytics, digital platforms, and automation to drive innovation.</li><li>Stakeholder Management: Strong ability to work with C-level executives and senior leadership to drive strategic decisions.</li><li>Strategy Roadmaps: Experience in creating digital roadmaps, business cases, and transformation plans.</li><li>Governance &amp; Delivery: Ability to manage program governance, KPIs, and ensure successful delivery of strategic initiatives.</li><li>Prior experience with Big 4 consulting firms is highly preferred.</li><li>Strong experience working onsite with clients in complex enterprise environments.</li><li>Demonstrated ability to engage, influence, and advise senior executives and decision-makers.</li><li>Excellent analytical, strategic thinking, and problem-solving skills.</li><li>Strong communication, presentation, and stakeholder management capabilities.</li></ul><p>Job Location - Riyadh, Saudi Arabia</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

United Nations

<div><div><div><div>Result of Service
</div><div>Expected Outputs The Consultant is expected to deliver the following outputs: &bull; Country-level Inception Report, for the Digital Readiness Assessment, developed in collaboration with the international consultant, including contextualization of the agreed methodology to Lao PDR&rsquo;s context, methodology, assessment framework aligned with the ITU Digital Transformation Wheel and complementary frameworks, stakeholders mapping and preliminary data sources, and clearly defined roles and responsibilities between the national and international Consultants, and a detailed work plan and timeline; &bull; Draft Digital Readiness Assessment Report, prepared in coordination with the International Consultant, structured including through a framework of Access, Adoption and Value Creation dimensions and incorporating country-level analysis, findings and preliminary recommendations; &bull; Preparation and delivery of a presentation on the Digital Readiness Assessment at the national stakeholder workshop, provision of substantive and logistical support to the organization and facilitation of the workshop, and preparation of a consolidated summary of stakeholder feedback to ensure that key inputs are reflected in the revised Draft and Final Reports; &bull; Country-level Final Digital Readiness Assessment Report prepared under the coordination of the International Consultant, who will provide inputs and guidance to the report, incorporating inputs, comments and finalized recommendations, including those received at the national workshop. Key Tasks and Deliverables The following table provides an overview of the key tasks to be conducted by the Digital Readiness Assessment Expert/Consultant. Tasks: 1) Inception and coordination: Support initial set-up of the Digital Readiness Assessment, including stakeholder mapping, confirmation of data sources, and coordination with the International Consultant on assessment tools, scope and timeline. 2) Desk review and baseline assessment: Review national digital strategies, policies, laws, institutional arrangements and existing initiatives related to digital government, ICT and digital economy, including relevant UNSDCF and UN partner documents and existing diagnostics, in collaboration with international consultant and provide structured baseline inputs aligned with the agreed analytical framework. 3) Data collection and stakeholder consultations : Conduct interviews, surveys, and consultations with government ministries, public institutions, and relevant stakeholders, including a stakeholder engagement workshop, to collect qualitative and quantitative data on digital readiness across Access, Adoption, and Value Creation dimensions, in collaboration with the international consultant and ensure documentation and consolidation of evidence in line with agreed templates. 4) National Workshops: Provide logistical and substantial support to the national workshops, including delivering a workshop presentation, providing workshop facilitation, and collecting feedback and input from all participants, to ensure the final Digital Readiness Assessments incorporate all inputs from stakeholders. 5) Analyze collected data, identify gaps, bottlenecks, and cross-cutting issues (including interoperability, data sharing, cybersecurity, inclusion, sustainability and readiness for emerging technologies), and lead the drafting of the Draft Lao PDR Digital Readiness Assessment Report under the technical guidance and quality assurance of the International Consultant. 6) Validation and finalization: Revise the Draft Lao PDR Digital Readiness Assessment Report based on stakeholder feedback and formal review comments provided by the International Consultant, and finalize the report. Deliverables: &bull; Development of the national-level Inception Report, including stakeholder mapping, data collection plan, and agreed roles and responsibilities between the national and international consultant. &bull; Desk review summary and baseline inputs on Lao PDR&rsquo;s digital governance and institutional landscape. &bull; Data collection notes, including the list of interviewees, proposed interview questions, final interview schedule, interview notes, survey results and consultation summaries. &bull; Logistical and substantive support to the national workshop, delivery of workshop presentation and summarizing workshop outcomes in consultation with the International Consultant. &bull; Draft Lao PDR&rsquo;s Digital Readiness Assessment Report, including findings, gap analysis, and preliminary recommendations, incorporating inputs from international consultant. &bull; Validation of inputs/ feedback from stakeholders and final country inputs for the Final Digital Readiness Assessment Report for Lao PDR, incorporating inputs from the international consultant.
</div></div><div><div>Work Location
</div><div>Remote
</div></div><div><div>Expected duration
</div><div>9 months
</div></div><div><div>Duties and Responsibilities
</div><div>Digital transformation is a critical enabler of inclusive growth, institutional effectiveness, resilience and sustainable development in Least Developed Countries (LDCs). Governments increasingly rely on digital technologies to enhance public service delivery, improve policy coherence, strengthen transparency and accountability, and enable innovation across the economy. However, progress remains uneven, with persistent gaps in connectivity, digital skills, institutional coordination, data governance and cybersecurity. LDCs in Asia such as Cambodia, Lao PDR, and Nepal have made notable gains in digital infrastructure and connectivity, with internet penetration surpassing 50%, well above the LDC average of 34%. These advancements underscore growing readiness across the region to harness digital technologies for development. At the same time, the rapid pace of the Fourth Industrial Revolution and increasing demand for Digital Public Infrastructure (DPI) underscore the urgency for LDCs to strengthen institutional frameworks and leverage technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT). These tools offer transformative potential, including AI for adaptive social protection systems, blockchain for transparent land registries, and IoT for boosting agricultural productivity and resource efficiency. Strategically deployed, such technologies can modernize public service delivery and foster more responsive and resilient governance. The UN Technology Bank for LDCs (UNTB) in partnership with the United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) is implementing a three-year project entitled &ldquo;Promoting Digital Transformation of Selected Asian LDCs for a Sustainable and Resilient Future&rdquo;. The project covers Cambodia, Lao PDR, Nepal and Timor-Leste. Using a whole-of-government approach, this project aims to contribute towards addressing systemic barriers by providing targeted support to national strategies, inclusive digital ecosystems, and regional knowledge cooperation. It builds on the work of the UN system, which have supported digital transformation efforts in the selected LDCs. The present TORs are for conducting a digital readiness assessment in Lao PDR, using a whole-of-government methodology and informed by initial national-level stakeholder engagement and consultations. The assessment will be developed in collaboration with an international consultant, who will support the development of Readiness Assessments in the four implementing countries. Roles and responsibilities between the National and International Consultants will be clearly delineated and further elaborated in the respective Inception Reports. The digital readiness assessments will provide an in-depth analysis of Lao PDR&rsquo;s current digital ecosystem, assessing the status and identifying gaps across key dimensions such as digital infrastructure, governance frameworks, institutional capacity, human capital and digital skills, data ecosystem and integration and responsible use of emerging technologies. The assessment will serve as a foundational evidence base to inform subsequent project outputs. Key documents for review will include national plans and policies, as well as the UNSDCF and relevant planning documents from UN agencies and other relevant partners, to ensure work proceeds in close alignment with existing planning. As part of the project, a national workshop will be held at the beginning of the project, in each implementing country, taking place at the same time as this consultancy. This will bring together representatives from a broad range of government ministries with the aim to provide inputs on the current state of digitalization, outline strengths and gaps at the national level, and inform the development of the forthcoming digitalization toolkit, regional trainings, and further support provided through this project. The international consultant will be expected to participate virtually in these workshops, with the national consultant engaging in-person. Together, the international and national consultants will be expected to extract information provided during these workshops, applied to the development of the readiness assessment, to ensure the Readiness Assessment aligns to the national priorities highlighted during the workshops. Purpose and Scope of Assignment The project aims to support whole-of-government digital transformation through evidence-based diagnostics, policy support, capacity development, and stakeholder engagement. As an initial phase, the project will undertake a comprehensive Digital Maturity/ Digital Readiness Assessment of government ministries and public institutions in Lao PDR. The assessment will provide a structured diagnostic of current digital capabilities, identify systemic gaps and constraints, and inform the prioritized national digital transformation roadmap aligned with national development objectives, the country&rsquo;s 10-year Digital Economy Strategy (2021&ndash;2030) and the National Digital Transformation Development Plan (2026-2030), including readiness for the governance and integration of emerging technologies. This Digital Readiness Assessment constitutes part of Output 1 of the project and will serve as the analytical foundation for subsequent project activities, including digital strategy dialogue, capacity development, and regional knowledge exchange. The assessment will build on existing diagnostics and be aligned with international good practices and analytical frameworks, in particular the ITU Digital Transformation Wheel, which focuses on three interlinked dimensions of digital development: Access (connectivity and infrastructure), Adoption (institutional, organizational and individual use of digital technologies), and Value Creation (digital public services, data-driven decision-making, innovation and socio-economic impact). The work will also draw on ITU&rsquo;s digital development indicators, the Unified Framework dataset, and relevant UN-OHRLLS and UNTB knowledge products. Under the overall supervision of the UN Technology Bank for LDCs, and in close coordination with UN-OHRLLS, designated counterparts of the Government of Lao PDR, who will provide guidance to the work at the national level, and in collaboration with the International Consultant, the National Consultant will perform the following duties: &bull; Prepare the national-level Inception Report, including country-specific stakeholder mapping, data collection plan, contextualization of the agreed methodology to Lao PDR&rsquo;s context, and a detailed workplan and timeline, in coordination with and under the guidance of the International Consultant; &bull; Conduct a comprehensive desk review of national policies, strategies, implementation plans, laws and regulations related to digital government, ICT, digital economy and public sector modernization, in collaboration with the International Consultant. Key documents include, but are not limited to, sectoral digital policies, national development plans, ICT master plans, cybersecurity strategies, e‑governance frameworks, and relevant sectoral guidelines. This will also include reviewing UN strategic frameworks such as the UNSDCF and UN agencies planning documents to ensure alignment with existing commitments, priorities, and planned initiatives; &bull; Support the application and contextualization of the Digital Readiness Assessment methodology developed under the guidance of the International Consultant aligned with the ITU Digital Transformation Wheel and adapted to the Lao PDR context, and complemented by other relevant international frameworks; &bull; Review and analyze relevant indicators and assess digital readiness across core dimensions, including: Digital leadership, governance and whole-of-government coordination; Digital connectivity, infrastructure and platforms (Access); Institutional adoption of digital technologies, digital skills and change management (Adoption); Digital public services, interoperability, data governance, cybersecurity and trust; Readiness for emerging technologies and digital innovation (Value Creation); &bull; Collect qualitative and quantitative data through surveys, interviews and consultations with government institutions and relevant stakeholders to identify institutional strengths, gaps, bottlenecks and capacity constraints affecting digital transformation across government, with input and guidance from the international consultant; &bull; Analyze cross-cutting issues such as interoperability, data sharing, cybersecurity, gender-responsiveness, inclusion and sustainability; &bull; Support the organization and in-person facilitation of the national stakeholder workshop at the initial stage of the project, validate preliminary findings through stakeholder consultations, and document key inputs to ensure they are reflected in the Draft and Final Digital Readiness Assessment Reports; &bull; Identify risks, constraints, and enabling factors that may influence digital transformation progress &bull; Develop evidence-based, prioritized and actionable recommendations to advance whole-of-government digital transformation in Lao PDR, aligned with national priorities and international best practices including recommendations that can inform subsequent capacity-building activities and the development of the country-specific Digital Transformation Toolkit in collaboration with the international consultant. &bull; Lead the drafting, analysis and evidence-generation to the preparation of the Draft and Final Digital Readiness Assessment Reports for Lao PDR, under the coordination of the International Consultant who provides guidance and inputs to the development of the reports; &bull; Support coordination with national counterparts, including facilitating access to relevant institutions, stakeholders and data required for the assessment.
</div></div><div><div>Qualifications/special skills
</div><div>&bull; Advanced university degree (Master&rsquo;s degree or equivalent) in Information Systems, Digital Transformation, Public Policy, Economics, Development Studies or a related field is required &bull; A minimum of seven (7) years of professional experience in digital transformation, e-government, digital policy, ICT for development or related areas is required &bull; Demonstrated experience conducting digital readiness assessments, digital government diagnostics or similar institutional assessments is required &bull; Strong knowledge of international digital development frameworks, including ITU digital indicators and whole-of-government approaches is required &bull; Proven analytical, research and report-writing skills is required &bull; Experience working with governments and/or international organizations is highly desirable &bull; Familiarity with LDC contexts and public sector reform processes is an asset.
</div></div><div><div>Languages
</div><div>Fluency of English is required. Knowledge of Laotian is desirable.
</div></div><div><div>Additional Information
</div><div>&bull; The Consultant will report directly to the UN Technology Bank for LDCs and work in close coordination with UN-OHRLLS, the International Consultant, and designated counterparts of the Government of Lao PDR. &bull; All information, data, analyses and outputs produced under this consultancy shall remain the property of the UN Technology Bank for LDCs and UN-OHRLLS.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

NATIONAL CONSULTANT TO CONDUCT A DIGITAL READINESS ASSESSMENT IN LAO PDR

<div><div><div><div>Result of Service
</div><div>Expected Outputs The Consultant is expected to deliver the following outputs: &bull; Country-level Inception Report for the Digital Readiness Assessment, developed in collaboration with the international consultant, including contextualization of the agreed methodology to Nepal&rsquo;s context, methodology, assessment framework aligned with the ITU Digital Transformation Wheel and complementary frameworks, stakeholders mapping and preliminary data sources, and clearly defined roles and responsibilities between the national and international Consultants, and a detailed work plan and timeline; &bull; Draft Digital Readiness Assessment Report, prepared in coordination with the International Consultant, structured including through a framework of Access, Adoption and Value Creation dimensions and incorporating country-level analysis, findings and preliminary recommendations; &bull; Preparation and delivery of a presentation on the Digital Readiness Assessment at the national stakeholder workshop, provision of substantive and logistical support to the organization and facilitation of the workshop, and preparation of a consolidated summary of stakeholder feedback to ensure that key inputs are reflected in the revised Draft and Final Reports; &bull; Country-level Final Digital Readiness Assessment Report prepared under the coordination of the International Consultant, who will provide inputs and guidance to the report, incorporating inputs, comments and finalized recommendations, including those received at the national workshop. Key Tasks and Deliverables The following table provides an overview of the key tasks to be conducted by the Digital Readiness Assessment Expert/Consultant. Tasks: 1) Inception and coordination: Support initial set-up of the Digital Readiness Assessment, including stakeholder mapping, confirmation of data sources, and coordination with the International Consultant on assessment tools, scope and timeline. Development of the national-level 2) Ongoing coordination: Regular coordination with the international consultants on progress against timeline and agreed division of responsibilities, ensuring alignment with the agreed analytical framework and reporting template, and incorporating technical guidance and review comments provided by the International Consultant. 3) Desk review and baseline assessment: Review national digital strategies, policies, laws, institutional arrangements and existing initiatives related to digital government, ICT and digital economy, including relevant UNSDCF and UN partner documents and existing diagnostics, in collaboration with international consultant and provide structured baseline inputs aligned with the agreed analytical framework 4) Data collection and stakeholder consultations: Conduct interviews, surveys, and consultations with government ministries, public institutions, and relevant stakeholders, including a stakeholder engagement workshop, to collect qualitative and quantitative data on digital readiness across Access, Adoption, and Value Creation dimensions, in collaboration with the international consultant and ensure documentation and consolidation of evidence in line with agreed templates. 5) National Workshops: Provide logistical and substantial support to the national workshops, including delivering a workshop presentation, providing workshop facilitation, and collecting feedback and input from all participants, to ensure the final Digital Readiness Assessments incorporate all inputs from stakeholders. 6) Analyze collected data, identify gaps, bottlenecks, and cross-cutting issues (including interoperability, data sharing, cybersecurity, inclusion, sustainability and readiness for emerging technologies), and lead the drafting of the Draft Nepal Digital Readiness Assessment Report under the technical guidance and quality assurance of the International Consultant. 7) Validation and finalization: Revise the Draft Nepal Digital Readiness Assessment Report based on stakeholder feedback and formal review comments provided by the International Consultant, and finalize the report. Deliverables: &bull; Inception Report, including stakeholder mapping, data collection plan, and agreed roles and responsibilities between the national and international consultant. &bull; Documentation of regular meetings with international consultant outlining agreements and coordination. &bull; Desk review summary and baseline inputs on Nepal&rsquo;s digital governance and institutional landscape, developed with guidance and inputs from the international consultant. &bull; Data collection notes, including the list of interviewees, proposed interview questions, final interview schedule, interview notes, survey results and consultation summaries. &bull; Logistical and substantive support to the national workshop, delivery of workshop presentation and summarizing workshop outcomes in consultation with the International Consultant. &bull; Draft Nepal&rsquo;s Digital Readiness Assessment Report, including findings, gap analysis, and preliminary recommendations, incorporating inputs from international consultant. &bull; Validation of inputs/ feedback from stakeholders and final country inputs for the Final Digital Readiness Assessment Report for Nepal, incorporating inputs from the international consultant.
</div></div><div><div>Work Location
</div><div>Remote
</div></div><div><div>Expected duration
</div><div>9 months
</div></div><div><div>Duties and Responsibilities
</div><div>Digital transformation is a critical enabler of inclusive growth, institutional effectiveness, resilience and sustainable development in Least Developed Countries (LDCs). Governments increasingly rely on digital technologies to enhance public service delivery, improve policy coherence, strengthen transparency and accountability, and enable innovation across the economy. However, progress remains uneven, with persistent gaps in connectivity, digital skills, institutional coordination, data governance and cybersecurity. LDCs in Asia such as Cambodia, Lao PDR, and Nepal have made notable gains in digital infrastructure and connectivity, with internet penetration surpassing 50%, well above the LDC average of 34%. These advancements underscore growing readiness across the region to harness digital technologies for development. At the same time, the rapid pace of the Fourth Industrial Revolution and increasing demand for Digital Public Infrastructure (DPI) underscore the urgency for LDCs to strengthen institutional frameworks and leverage technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT). These tools offer transformative potential, including AI for adaptive social protection systems, blockchain for transparent land registries, and IoT for boosting agricultural productivity and resource efficiency. Strategically deployed, such technologies can modernize public service delivery and foster more responsive and resilient governance. The UN Technology Bank for the LDCs (UNTB) in partnership with the United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) is implementing a three-year project entitled &ldquo;Promoting Digital Transformation of Selected Asian LDCs for a Sustainable and Resilient Future&rdquo;. The project covers Cambodia, Lao PDR, Nepal and Timor-Leste. Using a whole-of-government approach, this project aims to contribute towards addressing systemic barriers by providing targeted support to national strategies, inclusive digital ecosystems, and regional knowledge cooperation. It builds on the work of the UN system, which have supported digital transformation efforts in the selected LDCs. The present TORs are for conducting a digital readiness assessment in Nepal, using a whole-of-government methodology and informed by initial national-level stakeholder engagement and consultations. The assessment will be developed in collaboration with an international consultant, who will support the development of Readiness Assessments in the four implementing countries. Roles and responsibilities between the National and International Consultants will be clearly delineated and further elaborated in the respective Inception Reports. The digital readiness assessments will provide an in-depth analysis of Nepal&rsquo;s current digital ecosystem, assessing the status and identifying gaps across key dimensions such as digital infrastructure, governance frameworks, institutional capacity, human capital and digital skills, data ecosystem and integration and responsible use of emerging technologies. The assessment will serve as a foundational evidence base to inform subsequent project outputs. Key documents for review will include national plans and policies, as well as the UNSDCF and relevant planning documents from UN agencies and other relevant partners, to ensure work proceeds in close alignment with existing planning. As part of the project, a national workshop will be held at the beginning of the project, in each implementing country, taking place at the same time as this consultancy. This will bring together representatives from a broad range of government ministries with the aim to provide inputs on the current state of digitalization, outline strengths and gaps at the national level, and inform the development of the forthcoming digitalization toolkit, regional trainings, and further support provided through this project. The international consultant will be expected to participate virtually in these workshops, with the national consultant engaging in-person. Together, the international and national consultants will be expected to extract information provided during these workshops, applied to the development of the readiness assessment, to ensure the Readiness Assessment aligns to the national priorities highlighted during the workshops. Purpose and Scope of Assignment The project aims to support whole-of-government digital transformation through evidence-based diagnostics, policy support, capacity development, and stakeholder engagement. As an initial phase, the project will undertake a comprehensive Digital Maturity / Digital Readiness Assessment of government ministries and public institutions in Nepal. The assessment will provide a structured diagnostic of current digital capabilities, identify systemic gaps and constraints, and inform the prioritized national digital transformation roadmap aligned with national development objectives and the Digital Nepal Framework (DNF) including readiness for the governance and integration of emerging technologies. This Digital Readiness Assessment constitutes part of Output 1 of the project and will serve as the analytical foundation for subsequent project activities, including digital strategy dialogue, capacity development, and regional knowledge exchange. The assessment will build on existing diagnostics and be aligned with international good practices and analytical frameworks, in particular the ITU Digital Transformation Wheel, which focuses on three interlinked dimensions of digital development: Access (connectivity and infrastructure), Adoption (institutional, organizational and individual use of digital technologies), and Value Creation (digital public services, data-driven decision-making, innovation and socio-economic impact). The work will also draw on ITU&rsquo;s digital development indicators, the Unified Framework dataset, and relevant UN-OHRLLS and UNTB knowledge products. Under the overall supervision of the UN Technology Bank for the LDCs, and in close coordination with UN-OHRLLS, designated counterparts of the Government of Nepal, and in collaboration with the International Consultant, who will provide guidance and oversight to the work at the national level, the National Consultant will perform the following duties: &bull; Prepare the national-level Inception Report, including country-specific stakeholder mapping, data collection plan, contextualization of the agreed methodology to Nepal&rsquo;s context, and a detailed workplan and timeline, in coordination with and under the guidance of the International Consultant; &bull; Conduct a comprehensive desk review of national policies, strategies, implementation plans, laws and regulations related to digital government, ICT, digital economy and public sector modernization, in collaboration with the International Consultant. Key documents include, but are not limited to, sectoral digital policies, national development plans, ICT master plans, cybersecurity strategies, e‑governance frameworks, and relevant sectoral guidelines. This will also include reviewing UN strategic frameworks such as the UNSDCF and UN agencies planning documents to ensure alignment with existing commitments, priorities, and planned initiatives; &bull; Support the application and contextualization of the Digital Readiness Assessment methodology developed under the guidance of the International Consultant aligned with the ITU Digital Transformation Wheel and adapted to Nepal&rsquo;s context, and complemented by other relevant international frameworks; &bull; Review and analyze relevant indicators and assess digital readiness across core dimensions, including: Digital leadership, governance and whole-of-government coordination; Digital connectivity, infrastructure and platforms (Access); Institutional adoption of digital technologies, digital skills and change management (Adoption); Digital public services, interoperability, data governance, cybersecurity and trust; Readiness for emerging technologies and digital innovation (Value Creation); &bull; Collect qualitative and quantitative data through surveys, interviews and consultations with government institutions and relevant stakeholders to identify institutional strengths, gaps, bottlenecks and capacity constraints affecting digital transformation across government, with input and guidance from the international consultant; &bull; Analyze cross-cutting issues such as interoperability, data sharing, cybersecurity, gender-responsiveness, inclusion and sustainability; &bull; Support the organization and in-person facilitation of the national stakeholder workshop at the initial stage of the project, validate preliminary findings through stakeholder consultations, and document key inputs to ensure they are reflected in the Draft and Final Digital Readiness Assessment Reports; &bull; Identify risks, constraints, and enabling factors that may influence digital transformation progress &bull; Develop evidence-based, prioritized and actionable recommendations to advance whole-of-government digital transformation in Nepal, aligned with national priorities and international best practices including recommendations that can inform subsequent capacity-building activities and the development of the country-specific Digital Transformation Toolkit in collaboration with the international consultant. &bull; Lead the drafting, analysis and evidence-generation to the preparation of the Draft and Final Digital Readiness Assessment Reports for Nepal, under the coordination of the International Consultant who provides guidance and inputs to the development of the reports; &bull; Support coordination with national counterparts, including facilitating access to relevant institutions, stakeholders and data required for the assessment.
</div></div><div><div>Qualifications/special skills
</div><div>&bull; Advanced university degree (Master&rsquo;s degree or equivalent) in Information Systems, Digital Transformation, Public Policy, Economics, Development Studies or a related field is required &bull; A minimum of five (5) years of professional experience in digital transformation, e-government, digital policy, ICT for development or related areas is required &bull; Experience engaging with government ministries and public institutions at the national level is required &bull; Strong understanding of the country's digital governance landscape, including relevant national policies, institutional and national frameworks is required &bull; Demonstrated experience conducting digital readiness assessments, digital government diagnostics or similar institutional assessments is required &bull; Strong knowledge of international digital development frameworks, including ITU digital indicators and whole-of-government approaches is required &bull; Proven analytical, research and report-writing skills is required &bull; Experience working with governments and/or international organizations is highly desirable &bull; Familiarity with LDC contexts and public sector reform processes is an asset.
</div></div><div><div>Languages
</div><div>Fluency of English is required. Knowledge of Nepali is required.
</div></div><div><div>Additional Information
</div><div>&bull; The Consultant will report directly to the UN Technology Bank for LDCs and work in close coordination with UN-OHRLLS, the International Consultant, and designated counterparts of the Government of Nepal. &bull; All information, data, analyses and outputs produced under this consultancy shall remain the property of the UN Technology Bank for LDCs and UN-OHRLLS.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

NATIONAL CONSULTANT TO CONDUCT A DIGITAL READINESS ASSESSMENT IN NEPAL

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NATIONAL CONSULTANT TO CONDUCT A DIGITAL READINESS ASSESSMENT IN NEPAL