transportation dispatch manager

Acertus

<div>The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch staff, monitors performance metrics, resolves escalated issues, and implements operational improvements to support service levels and operational efficiency. The ideal candidate is highly organized, thrives in a fast-paced logistics environment, and has strong leadership, communication, and problem-solving skills.

Schedule: Monday - Friday, 7:30am - 5:00pm

Pay: $60,000- 75,000 Based on experience 


What will you be doing?
<ul>
<li>Lead and manage the daily operations of the dispatch team to ensure efficient routing and scheduling of drivers.
</li>
<li>Monitor team productivity and provide coaching, feedback, and development to improve performance.
</li>
<li>Organize workflow and ensure dispatch staff understand responsibilities and assigned tasks.
</li>
<li>Manage dispatch operations across assigned portfolios, regions, or lanes in accordance with company policies.
</li>
<li>Analyze operational metrics and reporting to identify opportunities for improvement and cost reduction.
</li>
<li>Ensure quality, customer satisfaction, and financial commitments are consistently met.
</li>
<li>Resolve escalated issues involving drivers, customers, and dispatch team members.
</li>
<li>Support inbound dispatch calls during high-volume periods.
</li>
<li>Assist team members with order entry, chats, and ticket management when operational demand increases.
</li>
<li>Collaborate with Accounting and Operations teams to support accurate month-end audits and reporting.
</li>
<li>Work cross-functionally with IT to resolve system issues and implement enhancements.
</li>
<li>Ensure service level agreements (SLAs) are consistently met for assigned accounts.
</li>
<li>Manage scheduling, PTO approvals, timesheets, and coverage planning for dispatch staff.
</li>
<li>Partner with the People &amp; Culture team on hiring, onboarding, coaching, and employee development initiatives.
</li>
</ul>What are we looking for?
<ul>
<li>High school diploma or equivalent required.
</li>
<li>Associate&rsquo;s degree in business, logistics, or a related field preferred.
</li>
<li>3+ years of dispatch, transportation, or logistics experience, preferably in a leadership or supervisory capacity.
</li>
<li>Strong understanding of transportation or logistics operations.
</li>
<li>Excellent organizational and time-management skills.
</li>
<li>Strong communication and interpersonal abilities.
</li>
<li>Ability to multitask and prioritize in a fast-paced environment.
</li>
<li>Strong attention to detail and accuracy.
</li>
<li>Experience using dispatch systems, order entry software, and Microsoft Office.
</li>
<li>Ability to analyze operational metrics and implement process improvements.
</li>
<li>Customer service and problem-resolution skills.</li></ul> 

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
<ul>
<li>Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.</li>
<li>Company Paid Time Off</li>
<li>8 Company Paid Holidays</li>
<li>401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.</li>
<li>Casual Work environment</li></ul> 


About ACERTUS

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers&rsquo; experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America. 


ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</div>

OTR Dispatch Manager

Eagle Systems, Inc.

<div>Eagle Systems, Inc. is currently hiring for a full-time Contractor Manager Dispatcher in the Baltimore, MD market.
Eagle Group has been a part of the transportation industry for more than 90 years starting with Eagle Livery in 1903 and has grown to over 24 terminals nationwide.
Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies to meet and exceed our client's expectations and provide our drivers with tools that make them successful.
Eagle Systems is employee-focused and understands that each of our dispatch team members are critical and invaluable to our success.
Qualifications:<ul><li>
Knowledge of Ports and Railroads</li><li>
Knowledge of FMCSA Regulations, safety rules and DOT preventable truck maintenance</li><li>
Experience working with owner operator drivers</li><li>
Excellent written and verbal communication skills</li><li>
Capable of working independently as well as in a team environment</li><li>
Knowledge of logs related to commercial/intermodal carriers</li><li>
Computer skills-must be confident utilizing the Google suite of products (docs, sheets, Gmail, etc) and Microsoft Excel</li><li>
Bilingual in Spanish and English preferred but not required</li></ul>
Responsibilities:<ul><li>
Daily dispatching of Independent Contractors</li><li>
Order entry and setting delivery appointments</li><li>
Daily contact with customers</li><li>
Safety-logs, tracking and obtaining daily/monthly required documents</li><li>
Equipment tracking in port and rail systems</li><li>
Accuracy with Driver Pay</li><li>
Assist with customer service requests</li><li>
Assist with dispatch and driver needs</li><li>
Assist with other office duties as needed</li></ul>
Compensation: $54,000-$60,000/year depending upon experience<ul><li>
Employer paid medical/dental/vision</li><li>
Paid vacation, sick and holiday</li><li>
401k with company match</li><li>
Employee Stock Ownership Program (ESOP)</li><li>
Salaried position based on experience</li></ul>
Equal opportunity employer, including protected veterans and people with disabilities.</div>

Contractor Manager-Dispatcher

ACV Auctions

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
 
Who we are: 
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
 
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
 <ul>
<li>Multiple medical plans including a high deductible, low cost health plan</li>
<li>Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance</li>
<li>Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance</li>
<li>Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation</li>
<li>Employee Stock Purchase Program with additional opportunities to earn stock in the Company</li>
<li>Retirement planning through the Company’s 401(k)</li>
</ul>
Who we are looking for: 
The Transportation Admin - Dispatch Operations is responsible for supporting the Transportation department through dispatch-related tasks and assignments. This role utilizes processes and procedures established by the Transportation department to assign carriers to jobs, resolve routine issues, and provide high quality customer service. The Transportation Admin - Dispatch works with carriers, customers, and internal departments and Teammates to perform dispatch-related tasks. This role performs duties with moderate supervision.
 
What you will do: 
<ul>
<li>Actively and consistently support all efforts to simplify and enhance the customer experience.</li>
<li>Triage customer and carrier inquiries; process transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s).</li>
<li>Process transactions to support operations and dispatching. Transactions may include assigning dispatch jobs, expediting operations surrounding transport orders, or assessing the needs of customers and carriers to ensure seamless orders; relegate and escalate transactions to appropriate Teammate(s).</li>
<li>Build relationships with carriers, customers, and internal departments and Teammates.</li>
<li>Resolve basic issues utilizing processes, procedures, and developing problem solving skills.</li>
<li>Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, and other related systems or platforms.</li>
<li>Work with team to maintain status of dispatched jobs. Connect with sellers, buyers, and carriers to provide continuous communication.</li>
<li>Ensure transactions and records are accurate, up-to-date, and compliant.</li>
<li>Collaborate with management and team to express ongoing issues or opportunities for improvement.</li>
<li>Perform additional duties as assigned.</li>
</ul>
What you will need: 
<ul>
<li>Ability to read, write, speak, and understand English.</li>
<li>High School Diploma or GED</li>
<li>Minimum 6 months experience in customer service, administrative or clerical work, or transportation industry.</li>
<li>Basic problem-solving ability</li>
<li>Developing teamworking skills, including both internally and externally</li>
<li>Proven customer service ability</li>
<li>Communication and organizational skills</li>
<li>Sense of urgency and self-motivation</li>
<li>Familiarity with business technology, including Microsoft Office or G Suite. Salesforce experience a plus.</li>
</ul>
#LI-CG1
 #Ind123KW
 
Our Values
 Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
 
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
 
For information on our collection and use of your personal information, please see our Privacy Notice.
 No immigration or work visa sponsorship provided for this position.
 
Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

Transportation Admin, Dispatch Operations

Unique Courier Service

About usUnique Courier Service is a rapidly growing trucking company based in Houston and it's surrounding areas. Our commitment to excellence sets us apart, and we take pride in the reliability and efficiency of our services.Unique Courier Service is looking for a Dispatcher to join our team.Responsibilities of the Dispatcher:<ul><li>Monitor tendered freight through internal tracking, as well as external port/rail websites to ensure equipment is moved in a timely manner to avoid potential demurrage and per-diem charges.</li><li>Coordinate and schedule transportation activities for efficient delivery of goods</li><li>Receive and process customer orders, ensuring accuracy and timeliness</li><li>Utilize transportation management systems to track shipments and monitor delivery status</li><li>Communicate with drivers, vendors, and customers to ensure smooth operations</li><li>Dispatch drivers and provide them with necessary information for successful deliveries</li><li>Monitor driver performance and address any issues or concerns that arise</li><li>Maintain accurate records of all transportation activities</li></ul>Requirements of the Dispatcher:<ul><li>Minimum 1 year of previous experience as a dispatcher or in a similar role preferred</li><li>Minimum 2 years experience in a transporation or logistics setting</li><li>Proficiency in using Microsoft office and other transportation management systems</li><li>Strong data entry skills with a high level of accuracy and attention to detail</li><li>Knowledge of supply chain and transportation planning principles</li><li>Excellent phone etiquette and ability to effectively communicate with drivers, vendors, and customers</li><li>Familiarity with phone systems and ability to handle multiple calls simultaneously</li><li>Ability to work in a fast-paced environment and prioritize tasks effectively</li><li>Must be able to work on the weekends</li></ul>Job Type: Full-timePay: $17.00 - $27.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Transportation Dispatcher

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary 
This position assists and reviews UPS Small Package dispatch activity to ensure timely and proficient service. He/she assists with dispatch planning and is responsible for ensuring service, safety, and cost goals are met. This position coordinates with others to ensure dispatch plans are executed efficiently and ensure adequate staffing and equipment levels for transportation needs. He/She oversees load/tractor planning and assignments, monitors load movement, and tracks the condition of equipment. This position reviews, analyzes, and tracks various dispatch and service reports and schedules to create efficient dispatch plans, verify service levels, address performance issues, and incorporate modifications. This position oversees yard operations and is involved with coordinating drivers with load volume, ensuring trailers are in the correct locations and are loaded or empty as planned. 
 
Responsibilities:<ul><li>
Reviews driver hours to ensure regulatory compliance.</li><li>
Conducts hazardous materials audits.</li><li>
Reviews safety reports.</li><li>
Verifies appropriate driver uniforms and utilization of safe work methods.</li><li>
Determines employee training needs to produce continuous development plans.</li><li>
Conducts performance evaluations and resolve individual and group performance issues</li></ul> 
Qualifications:<ul><li>
Must be willing to work flexible shift hours and on the weekends</li><li>
Experience supervising employees - Preferred</li><li>
Must be authorized to work in the U.S.
</li></ul>Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate&rsquo;s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance &amp; Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.</div>

PT Hub Dispatch Supervisor

PepsiCo

<div>
 
 Overview
 
 
 
 We are PepsiCo Supply Chain. We are the game changers, innovators, collaborators and history makers.
 
 
 We're spread across 200 countries and territories, and united by a shared set of values and goals. You know our name through our amazing portfolio, including Pepsi, Frito-Lay, Quaker and Gatorade.
 
 
 We perform with a purpose. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. We are a think tank, bringing our ideas into action and are determined to find ways to drive efficiencies, improve processes and achieve the highest level of safety&hellip; all while meeting the demands of our customers and consumers to deliver the best products. At PepsiCo, we are committed to performing well as individuals and in teams, and to strengthen the company as a whole.
 
 
 Are you hungry to be a part of the world&rsquo;s largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better.
 
 
 The Charlotte Traffic Department currently has an opening for a
 
 Transportation Associate Coordination
 
 . This position is responsible for coordinating, scheduling, and monitoring transportation activities to ensure the timely and efficient movement of goods. The Transportation Dispatcher plays a critical role in daily logistics operations, serving as the primary point of contact between drivers, carriers, and internal teams. This role requires close coordination to manage transportation schedules, address operational challenges, and proactively resolve transportation issues as they arise, ensuring continuity of service and adherence to company standards.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Working Shift: Sunday through Thursday 10pm &ndash; 6am
 </li>
 <li>
 Daily production of the Bid Board and the awarding of runs to Drivers.
 </li>
 <li>
 Daily review of Driver DOT trip reports, editing and creating reports
 </li>
 <li>
 Monitoring Drivers DOT Hours of Service and available hours.
 </li>
 <li>
 Communicating with Drivers on Dispatch instructions and changes.
 </li>
 <li>
 Coordinating with DC Leads appointments and trailer requirements.
 </li>
 <li>
 Coordinating and instructing lease Drivers as needed.
 </li>
 <li>
 Coordinating the Florida Doubles operation and Networking Hub with Traffic Drivers.
 </li>
 <li>
 Daily communication with Drivers to review service needs and requirements.
 </li>
 <li>
 Ensure all inbound and outbound loads are delivered on time.
 </li>
 <li>
 Communicating with Warehouse Leads on load status.
 </li>
 <li>
 Consistent and effective communication by email and telephone.
 </li>
 <li>
 Tracking and maintaining trailer and tractor inventory.
 </li>
 <li>
 All other duties as assigned by Resource
 
 
 </li>
 </ul>
 Compensation and Benefits:
 
 
 <ul>
 <li>
 The expected compensation range for this position is between $39,500 - $63,100.
 </li>
 <li>
 Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
 </li>
 <li>
 Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
 </li>
 <li>
 In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 This position will require extensive computer experience, organizational and analytical skills, and the ability to work independently or with others. Extensive verbal communication skills are needed to support daily coordination with Drivers and other Logistics Centers. Computer systems that will be utilized include Excel, DPS, and SAP system. General knowledge of both Department of Transportation regulations / Hours of Service and logistic or transportation experience is preferred.
 </li>
 <li>
 Knowledge of DOT Hours of Service - preferred
 </li>
 <li>
 High School Diploma or GED required
 </li>
 <li>
 Minimum of 2 years of dispatching experience - preferred
 </li>
 <li>
 DOT Drug/Alcohol Certification Skills preferred
 </li>
 <li>
 Strong math and analytical skills
 </li>
 <li>
 Ability to work independently and meet strict deadlines
 
 
 </li>
 </ul>
 
 EEO Statement
 
 
 
 Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
 
 
 All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 
 
 PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
 
 
 If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law &amp; EEO is the Law Supplement documents. View PepsiCo EEO Policy.
 
 
 Please view our Pay Transparency Statement
</div>

<div>
 
 Before you apply to a job, select your language preference from the options available at the top right of this page.
 
 
 
 Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
 
 
 
 Job Description
 
 
 
 
 Together, we are Marken, UPS Healthcare Precision Logistics.
 
 As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
 
 
 
 Job Summary
 
 
 
 This position is responsible for analyzing and planning a center&rsquo;s daily package dispatch to ensure timely and efficient dispatch service performance. He/She analyzes previous dispatch results to maximize service performance and to streamline routes. This position has primary responsibility for managing the center&rsquo;s dispatch systems and processes. He/She reviews data (e.g., stop and volume trends, missed pieces, cost per piece, etc.) to identify dispatch trends and uses these trends to create plans that maximize results. This position records route modifications, such as new streets and customers, to keep plans up-to-date and oversees load modifications to improve service and reduce costs. He/She also develops, updates and monitors dispatch processes and plans using trend and production report data to adjust routes and evenly distribute work. This position works to improve dispatch operations by promoting the implementation of new technology and monitoring dispatch planning system functionality. He/She directly supervises Part-time Dispatch Supervisors.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Analyzes the previous day&rsquo;s production reports and weekly trends to incorporate improvements into future plans.
 </li>
 <li>
 Determines employee training needs to produce continuous development plans.
 </li>
 <li>
 Provides feedback and support.
 </li>
 <li>
 Conducts performance evaluations and resolve individual and group performance issues.
 </li>
 <li>
 Supports a collaborative work environment through continuous communication and relationship building.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree or International equivalent - Preferred
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 Our compensation reflects the cost of labor across several US geographic markets.
 
 The base pay for this position ranges from $5495.00 per month to $8930.00 per month.
 
 Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate&rsquo;s work experience.
 
 
 Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance &amp; Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
 
 
 
 Employee Type
 
 
 
 Permanent
 
 
 UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
 
 
 
 Other Criteria
 
 
 
 UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
 
 
 
 Basic Qualifications
 
 
 
 Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
</div>

Transport and Dispatch Supervisor

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