transportation dispatcher

Dragon Express Transportation

Overview Join our dynamic team as a Medical Transportation Dispatcher, where your organizational skills and passion for helping others will make a meaningful impact. In this vital role, you will coordinate and manage transportation services for patients, ensuring timely, safe, and efficient travel to medical appointments. Your proactive communication and problem-solving abilities will keep operations running smoothly while providing exceptional service to those in need. This position offers an engaging environment where your attention to detail and logistical expertise will drive positive outcomes every day.Duties<ul><li>Receive and prioritize transportation requests via multi-line phone systems, email, and online platforms.</li><li>Use transportation management systems such as Route Genie Management to schedule, dispatch, and track patient transports.</li><li>Coordinate with drivers, medical facilities, and patients to confirm pick-up and drop-off details using GPS and GIS tools for optimal routing.</li><li>Monitor fleet management systems to ensure vehicle availability, maintenance schedules, and compliance with safety standards.</li><li>Maintain accurate data entry of all dispatch activities, including trip details, driver logs, and incident reports.</li><li>Communicate clearly with drivers and healthcare providers using professional phone etiquette and effective communication skills.</li><li>Analyze transportation data to identify opportunities for efficiency improvements within supply chain and logistics operations related to medical transport services.</li></ul>Qualifications<ul><li>Proven experience in dispatching or transportation management, preferably within healthcare or logistics industries.</li><li>Strong knowledge of GPS navigation systems and transportation planning tools such as Route Genie Transportation Management.</li><li>Excellent analysis skills to evaluate routing options, optimize schedules, and improve overall efficiency.</li><li>Proficient in data entry with high accuracy; comfortable working with multi-line phone systems.</li><li>Ability to handle fast-paced environments while maintaining attention to detail in documentation related to transportation planning and dispatching. Join us in delivering essential medical transportation services that make a difference! Your expertise will help ensure patients receive timely care while supporting seamless logistics operations through innovative technology and dedicated teamwork.</li></ul>Pay: $19.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul>Application Question(s):<ul><li>Do you have dispatching experience? </li></ul>Work Location: In person

Medical Transportation Dispatcher

MACOUPIN COUNTY PUBLIC HEALTH DEPARTMENT

<div>
 This job was posted by https://illinoisjoblink.illinois.gov : For more
 
 
 
 Information, Please See
 
 
 
 https://illinoisjoblink.illinois.gov/jobs/13394980
 
 
 **Department: Macoupin County Public Transportation**
 
 
 **Reports to: Transportation Director**
 
 
 **ILLUSTRATIVE EXAMPLE OF WORK**
 
 
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 Primary focus on providing front line customer service phone service
 
 
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 support.
 
 
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 Respond to customer requests.
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 Offer solutions to meet customer needs.
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 Thoroughly and adequately record customer ride requests.
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 Ensure accurate data entry to ensure a positive customer
 
 
 </li>
 </ul>
 experience and accurate billing and payment.
 
 
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 Communicate with customers, service partners, staff, and fellow
 
 
 </li>
 </ul>
 health department employees in a professional, effective manner.
 
 
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 Interactions with multiple departments and locations required.
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 Able to work independently and within a team
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 Provide phone and electronic contact support for drivers.
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 Will receive immediate training on HIPAA regulations and maintain an
 
 
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 </ul>
 up-to-date knowledge of all HIPAA policies and procedures.
 
 
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 Willingness to be cross trained to provide other integrated services
 
 
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 as needed.
 
 
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 Must be comfortable and confident working in a fast-paced
 
 
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 environment.
 
 
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 Must possess strong communication skills with the ability to
 
 
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 </ul>
 collaborate well with others to achieve the best results possible,
 
 
 manage your own time wisely, and work well independently and as a
 
 
 team player.
 
 
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 Has read, reviewed, and agrees to work and support the mission
 
 
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 </ul>
 statement of the MCPHD.
 
 
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 Satisfactorily completes and attends training required for job
 
 
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 responsibilities.
 
 
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 Including, but not limited to, mandatory quarterly staff training.
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 Availability to relieve other dispatchers vacations/time off,
 
 
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 requiring a temporary schedule change.
 
 
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 May require some reporting and analysis, as well as monitoring
 
 
 </li>
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 electronic logs for validity and compliance.
 
 
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 Learn and understand technology, software, procedures, vehicles, and
 
 
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 other items/tasks as assigned or deemed necessary.
 
 
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 Work as a team to ensure a safe work environment, achieve company
 
 
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 goals, meet deadlines, properly and promptly address issues and
 
 
 opportunities, and provide a positive experience for staff and
 
 
 customers.
 
 
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 Must possess problem solving willingness and capability.
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 Assist with route assignments and scheduling conflicts as needed.
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 Work with management, fellow dispatch, and drivers to resolve issues
 
 
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 as they
 
 
 arise.
 
 
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 Must be a conscientious worker, self-motivated, and detail oriented.
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 Possess a general understanding of the geography of Macoupin County.
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 Report any suspected child abuse/neglect to DCFS.
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 Assists with administration of advertising programs available on
 
 
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 MCPT vehicles
 
 
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 Performs other duties as required or assigned.
 
 
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 **PREFERRED EXPERIENCE**
 
 
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 Familiar with CTS Tripmaster Software or comparable logistically
 
 
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 software and route mapping/scheduling.
 
 
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 Geographically inclined and able to assess route times.
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 Familiar working with MCOs (Managed Care Organizations) and
 
 
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 </ul>
 Medicaid.
 
 
 **SKILLS AND ABILITIES**
 
 
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 Excellent organizational and multitasking abilities.
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 Ability to handle multiple calls and requests simultaneously.
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 Strong computer and data-entry skills
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 Ability to communicate effectively with drivers, passengers, and
 
 
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 </ul>
 staff.
 
 
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 Problem-solving and decision-making skills in time-sensitive
 
 
 </li>
 </ul>
 solutions.
 
 
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 Professional customer service attitude.
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 </ul>
</div>

TRANSPORTATION DISPATCHER

American Rock Salt Company LLC. - VAPORIZER

AMERICAN ROCK SALT CO. LLCPOSITION DESCRIPTIONPosition: Dispatcher - FreightDepartment: LogisticsReports To: Sr. Manger of Logistics &amp; Operations FLSA Status: Exempt POSITION SUMMARY: This is a full-time position located at the Hampton Corners Mine site in the Traffic Office. Duties include all aspects of Scheduling and Dispatching of Company and Broker&rsquo;s trucks and communication of deliveries with customers and stockpiles to ensure timely receipts.ESSENTIAL DUTIES AND RESPONSIBILITIES: &middot; Scheduling and booking flat bed load shipments in a timely and cost-effective manner.&middot; Assigning equipment to drivers.&middot; Monitoring drivers as they complete trips.&middot; Monitoring the dispatch board for shipping activity and dispatching.&middot; Tracking drivers, reporting delivery alerts, and pick-up issues.&middot; Communication with customers on load status.&middot; Communication with customer service in relation to delivery updates.&middot; Completing service reports as necessary.&middot; Knowledge of DOT rules and regulations as well as driver compliance and other requirements.&middot; Maintenance of Driver&rsquo;s Department of Transportation records.&middot; Broker recruiting.&middot; Rate negotiating.&middot; Other duties as assigned.SKILLS:&middot; Previous experience working in the trucking, transportation, and/or logistics industry.&middot; Ability to process mathematical calculations quickly and accurately.&middot; Qualities: Excellent communication skills. Strong analytical and problem-solving skills. Ability to work in a fast-paced working environment. Customer service oriented.EDUCATION/TRAINING/EXPERIENCE: High School diploma and three years of relevant experience.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to twenty pounds, frequently lift and/or move up to forty pounds, and occasionally lift and/or move more than fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.This is an in-person position at the American Rock Salt Traffic Office located at 5520 Route 63, Mount Morris, NY 14510.COMPENSATION:&middot; Position Pay Range: $72,500 - $82,500&middot; Full-Time&middot; This position is eligible for healthcare, dental, vision, 401K, and PTO benefits.&middot; This position is eligible for the company&rsquo;s discretionary bonus.https://americanrocksalt.com/mining-career/(4/17/2026)Job Type: Full-timePay: $75,000.00 - $82,500.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Transportation Dispatcher - Freight

Marley Transportation

Position Summary:The Marley Transportation Dispatcher plays a vital role in ensuring timely, safe, and efficient transportation of clients to and from medical appointments and facilities. This position is hybrid in nature &mdash; dispatching duties begin remotely or on-site when the first driver reports for their shift, with additional administrative or remote tasks as needed to support daily operations.Key Responsibilities:<ul><li>Coordinate, schedule, and dispatch drivers for non-emergency medical transportation services according to daily trip schedules and client needs.</li><li>Monitor drivers&rsquo; routes, locations, and timeliness to ensure on-time performance and compliance with safety protocols.</li><li>Serve as the primary point of contact for drivers while they are on the road, addressing questions, delays, or emergencies in real time.</li><li>Communicate with clients, facilities, and families regarding trip statuses, ETAs, or schedule changes.</li><li>Maintain accurate trip logs, dispatch records, and related paperwork.</li><li>Collaborate with the Operations to optimize daily schedules and resolve routing conflicts.</li><li>Assist with administrative tasks as assigned, which may be completed remotely if appropriate.</li><li>Respond promptly and professionally to urgent situations, reassigning trips as needed to maintain service levels.</li><li>Ensure all drivers follow company policies, safety procedures, and customer service standards.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; additional education or dispatching experience preferred.</li><li>Previous experience in dispatching, scheduling, or transportation logistics is strongly desired, ideally in a medical or paratransit setting.</li><li>Strong communication skills and the ability to multitask in a fast-paced environment.</li><li>Proficiency with dispatch software and basic computer applications (email, spreadsheets, GPS tracking systems).</li><li>Ability to work independently and make quick decisions to solve real-time scheduling challenges.</li><li>Must be reliable, detail-oriented, and committed to providing excellent service to clients and drivers alike.</li></ul>Pay: $37,000.00 - $40,000.00 per yearWork Location: In person

Non Emergency Transportation Dispatcher

U.S. Xpress

SUPERVISOR, II ACCOUNT TARGET DENTON TX Wednesday &ndash; Friday; Every other Saturday 5:00 AM - 5:00 PM Compensation Range: $47,300 - $59,200 Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation&rsquo;s largest asset-based trucking companies. But the most valuable asset we offer isn&rsquo;t tractors, trailers, or even our exclusive, cutting-edge technology. It&rsquo;s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise&amp;mdash;both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that&rsquo;s what we call the POWER OF U.S. Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you&rsquo;re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! <ul><li>Medical, Dental, and Vision</li><li>Basic/Supplemental Life</li><li>Accidental Death/Dismemberment</li><li>Health Savings Accounts</li><li>Flexible Savings Accounts</li><li>Company Paid Holidays</li><li>Paid Time Off</li><li>401k with Employer Matching Contribution</li><li>Employee Stock Purchase Plan</li><li>Paid Parental Leave</li><li>Short Term Incentive Program</li><li>Employee Assistance Program</li><li>Pet Insurance</li></ul>Primary Position Purpose: This position is responsible for supervising and developing all drivers for assigned accounts; addressing customer service issues or complaints; and all shipments to meet the customer&rsquo;s needs and demands. Provides best course of action solutions for problem resolution on a daily basis to improve customer satisfaction, retention, utilization, and safety. Position Functions: <ul><li>Proactively promote safety metrics and key performance indicators around service pickup %, deadhead %, assignments per week, and any other metric essential for the organization&rsquo;s objectives.</li><li>Supervises driver performance to ensure proper balance is achieved with business needs and driver needs.</li><li>Utilize High Performance Coaching to proactively coach drivers on performance or behavior expectations.</li><li>Ensure the highest level of service for U.S. Xpress customers by effectively managing expectations and commitments through strong relationships and proactive communication.</li><li>Maximize company profitability and revenue through appropriate equipment utilization.</li><li>Ensure win/win scenarios that result in both high driver and customer satisfaction and loyalty.</li><li>Utilize effective communication to handle sensitive issues, difficult conversations, and/or driver disputes.</li><li>Effectively plan driver loads based on availability (PTA) and ensure drivers and equipment are performing as necessary to provide on-time service.</li><li>Coordinate with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.</li><li>Utilize systems such as AS400 and XPM for various tasks to ensure maximum departmental productivity.</li><li>Collaborate with other operational and support departments on various tasks.</li><li>Yard duties as assigned.</li><li>Proactively work to assist others in achieving the organization&rsquo;s objectives.</li><li>Collaborate with all levels of the organization to harness the collective intelligence of the workforce.</li><li>Build credibility and trust among managed employees by providing prompt and constructive feedback or positive reinforcement.</li><li>Proactively work to assist others in achieving the organization&rsquo;s objectives.</li></ul>What We&rsquo;re Looking For: Education <ul><li>High school diploma or equivalent required.</li><li>Equivalent years of experience are defined as one year of professional experience for each year of college requested.</li></ul>Experience <ul><li>3+ years Operations experience including Customer Service, Fleet Management, or Load Planning preferred</li><li>Transportation, logistics, and/or supervisory a plus</li></ul>Skills &amp; Abilities <ul><li>Adept at assessing organizational dynamics and managing change</li><li>Works quickly and efficiently. Able to test solutions, learn, and iterate quickly</li><li>Proactive and pragmatic problem solver</li><li>Communicates effectively across multiple mediums</li><li>Comprehensive knowledge of DOT regulations impacting daily operations preferred.</li></ul>Work Environment / Physical Requirements &ndash; Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled. NA Job Type: Full-time Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Transportation/ Dispatcher Supervisor

TCI Transportation

<div>Join the TCI Team as a Dispatcher-Driver &ndash; $24/Hour | Overtime after 40 hours<h4 class="jobSectionHeader">
This position requires at least 6 months of verifiable box truck driving experience in the last 12 months</h4> 
Are you an experienced Driver-dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Driver-Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly&mdash;and safely.
Position Overview 
As a Driver-Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained&mdash;all while delivering exceptional customer service.
Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must have at least 6 months of verifiable box truck driving experience and be able to pass a DOT physical and a pre-employment drug screen.
Key Responsibilities<ul><li>
Coordinate daily operations including dispatching and adjusting driver assignments as needed.</li><li>
Overseeing and directing dispatch activities for several locations, including remote facilities</li><li>
Ensure safety is always the #1 priority.</li><li>
Monitor and audit Hours of Service (HOS) for compliance.</li><li>
Support equipment logistics, maintenance scheduling, and terminal safety activities.</li><li>
Oversee customer service standards, meeting and exceeding performance goals.</li><li>
Maintain clear communication with internal teams and external partners.</li><li>
Organize and lead driver meetings and contribute to a culture of safety and accountability.</li><li>
Operate box trucks as needed, including performing driver unload tasks.</li></ul>
️ Skills &amp; Qualifications<ul><li>
Bilingual Preferred (Spanish)</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong attention to detail and ability to multitask.</li><li>
Familiarity with DOT compliance and HOS regulations.</li><li>
Ability to lead by example and work as part of a collaborative team.</li><li>
High level of ethics and confidentiality.</li><li>
Experience in dispatch or logistics is strongly preferred.</li><li>
Ability to drive box trucks and perform physical unloading tasks as required.</li><li>
Must be able to pass a DOT physical and pre-employment drug screening.</li></ul><ul><li>
Schedule and Shift:<ul><li>
Schedule may vary based on business needs (weekends as needed)</li><li>
Start time: 11:00pm-8:00am (night shift)</li><li>
Average 40 hours per week</li><li>
Subject to change with notice</li></ul></li></ul>
Compensation<ul><li>
Hourly Rate: $24/hour</li><li>
Required: Box truck experience</li></ul></div>

Transportation Dispatcher-Driver (Night Shift)

TriCare Medical Transportation

<div>Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Apply to join TriCare Medical Transportation&rsquo;s growing team as a BLS Dispatcher today!
TriCare Medical Transportation is South Jersey&rsquo;s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.
WHAT YOU&rsquo;LL DO
As a BLS Dispatcher, you will play a key role as the first line of response in emergency and non-emergency calls.<ul><li>Coordinate the work and activities of EMTs, First Responders and Nurses during emergency and non-emergency transports</li><li>Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times</li><li>Receive, prioritize and dispatch calls in computer aided dispatch software (CAD)</li><li>Intake large volume of calls and determine appropriate level of EMS responsible required</li><li>Operate radio communication device, multi-line telephone system and various computer systems</li></ul>
WHAT YOU&rsquo;LL NEED<ul><li>Overnight availability 6p-6a Monday, Tuesday, Wednesday</li><li>Dispatch experience is preferred but not required</li><li>Proficient computer skills</li><li>Excellent communication skills</li><li>Ability to work in high pressure situations</li><li>Clean background check</li><li>Negative drug screening</li></ul>
PERKS<ul><li>Competitive compensation $20.00-24.00 based on experience</li><li>Benefits package (Medical, Dental &amp; Vision Insurance) Health Benefits starting at $10.00 weekly</li><li>Paid time off (PTO)</li><li>401(k) after 6 months of service</li><li>Opportunities for growth and advancement</li><li>$5000 Tuition Reimbursement</li></ul>
JOB TYPE: Full-time
TriCare Medical Transportation is an Equal Opportunity Employer</div>

Overnight BLS Medical Transportation Dispatcher

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