transportation scheduler

Phillips Lifestyles

Job Summary We are seeking an energetic and detail-oriented Customer Service Scheduler &amp; Dispatcher to join our dynamic team. In this vital role, you will coordinate and manage daily scheduling for service appointments, dispatch field technicians efficiently, and ensure seamless communication between customers, drivers, and operations. Your proactive approach will help optimize logistics, improve customer satisfaction, and support the overall transportation management process. This position offers an exciting opportunity to be at the heart of our service team operations, ensuring timely service and operational excellence.Duties<ul><li>Schedule service appointments and dispatch field technicians</li><li>Communicate clearly with customers via phone, email, or multi-line phone systems to confirm appointments, provide updates, and address inquiries with professional phone etiquette and excellent communication skills</li><li>Maintain accurate data entry into our systems for service requests</li><li>Coordinate with warehouse teams on shipping &amp; receiving schedules, freight handling, and inventory management within logistics framework</li></ul>Skills<ul><li>Strong analysis skills with the ability to interpret maps</li><li>Proficiency in transportation planning and logistics coordination</li><li>Excellent communication skills with a professional phone manner; ability to handle multi-line phone systems efficiently</li><li>Experience with data entry accuracy</li><li>Knowledge of shipping &amp; receiving procedures</li><li>Ability to perform analysis on transportation metrics to support continuous improvement initiatives</li></ul>Join us in this fast-paced role where your organizational skills and proactive communication will drive our success! We&rsquo;re committed to fostering a vibrant work environment that values your contributions while supporting your growth.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Customer Service Scheduler & Dispatcher

Paratransit Services - Nevada County Now

Are you a problem-solver who thrives in a fast-paced environment? As a Dispatcher/Scheduler, you&rsquo;ll be at the heart of our operations, orchestrating schedules, optimizing routes, and ensuring our passengers reach their destinations safely and on time. Your decisions make a real impact&mdash;helping drivers navigate their day and passengers rely on dependable service. If you&rsquo;re a master multitasker with a passion for logistics and customer service, join our team and help keep our community moving forward!JOB TITLE: Dispatcher/SchedulerREPORTS TO: General Manager or designee FLSA STATUS: Non-ExemptDIVISION: Operations LOCATION: VariousRESPONSIBILITIES:Responsible for working with trip request data to develop efficient schedules and perform dispatching duties. Responsible for reviewing, revising, and producing final schedules using scheduling software; refines trip assignments to increase productivity, improve ride quality, and adjust individual route schedules to provide resources that match demand. Analyzes feedback and service delivery issues and recommends and implements changes. Schedules driver assignments. Dispatches vehicles and drivers through the use of a computerized dispatch system. Monitors efficient utilization of assigned vehicles to limit passenger ride times and ensure on-time passenger service. Operates required radio and communication equipment.DUTIES:1. Performs scheduling function for trips.2. Analyzes feedback concerning service delivery issues and recommends changes that will improve service.3. Monitors radio transmissions to assure operators are observing schedules; identifies service disruptions and initiates corrective action; monitors adequacy of service and recommends adjustments.4. Contacts drivers to reschedule work, when necessary, to maintain shift strength. Informs relief dispatchers of any special circumstances or conditions affecting service delivery.5. Monitors operating practices to assure compliance with rules and regulations; report violations, including customer complaints, to supervisor or assigned individual.6. Provides drivers with written work manifest at the beginning of work shift; updates manifest throughout the day and advises operator of changes.7. Researches and responds to inquiries from passengers regarding delayed arrivals, cancellations, or other schedule information.8. Contacts appropriate law enforcement agencies, medical services and/or supervisory personnel in emergency situations.9. Monitors and adjust passenger schedules and vehicle load capacities as necessary to maintain operational effectiveness and efficiency.10. Completes and maintains late pick-up and cancellation records and prepares other required written documents, reports and logs.11. Works cooperatively with all departments and business contacts to ensure quality service is provided.12. Ensures that specific services are provided to meet the needs of particular clients.13. Provides assistance to drivers and passengers when an emergency situation develops, and assists central maintenance in routing of vehicles for repair.14. Performs other related duties as assigned.SUPERVISES: N/A PHYSICAL DEMANDS:Position is primarily sedentary and performed in an office environment; required to sit for long periods of time working at a computer and using a telephone and/or headset and a radio. Position is fast paced, and work may be done under stressful conditions.Must be able to hear and speak well enough, with or without correction, to receive and give detailed information through oral communication. Moderate lifting, bending, twisting and crouching may be required to access files and move/lift items such as files and boxes up to 50lbs.KNOWLEDGE AND ABILITIES:Knowledge of customer service concepts; ability to rapidly acquire a working knowledge of specific contract requirements/guidelines and Paratransit Services; must have good area knowledge and knowledge and ability to operate a two-way radio communications system and working knowledge of computer systems. Ability to: communicate effectively and understandably in the English language, both orally and in writing; work at a fast pace and make decisions quickly. Ability to: pay attention to detail while making minimal errors; handle stress; perform multiple duties with efficiency in a courteous, responsible and timely manner; be sensitive to a diverse group of individuals, including the elderly and persons with disabilities; must possess excellent phone and interpersonal skills. Must have good problem solving and analytical skills to gather and interpret data. Must have good organizational skills and be able to prioritize work.MINIMUM QUALIFICATIONS:High School Diploma or GED. One year dispatching or scheduling experience, or work experience that clearly demonstrates the applicants&rsquo; ability to rapidly learn and performthe duties and responsibilities of the position. Must be computer literate. Must be able to work under stress and perform multiple tasks simultaneously. Must demonstrate tact, courtesy and good judgment when communicating with others. Must be able to successfully pass a criminal background check and pre-employment drug screening.Job Type: Part-timePay: $18.00 per hourBenefits:<ul><li>Employee assistance program</li></ul>Schedule:<ul><li>Evening shift</li><li>Monday to Friday</li></ul>Ability to Commute:<ul><li>Grass Valley, CA 95945 (Required)</li></ul>Ability to Relocate:<ul><li>Grass Valley, CA 95945: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Part-Time Dispatcher/Scheduler Nevada County Now

Balance HomeCare Services Inc

Job Overview Join our dynamic team as a Non-Emergency Medical Transportation (NEMT) Dispatcher, where you will be the vital link ensuring seamless, safe, and timely transportation services for patients requiring non-emergency medical travel. In this energetic role, you will coordinate rides, communicate with drivers and healthcare providers, and utilize advanced dispatching tools to optimize routes and schedules. Your proactive approach and excellent communication skills will help improve patient experiences while maintaining high standards of safety and efficiency.Responsibilities<ul><li>Manage incoming transportation requests via multi-line phone systems, ensuring prompt and courteous phone etiquette.</li><li>Use GPS and GIS (Geographic Information Systems) technology to plan efficient routes for non-emergency medical trips.</li><li>Coordinate with drivers, healthcare facilities, law enforcement, and patients to schedule pickups and drop-offs accurately.</li><li>Conduct phone triage to assess patient needs, confirm appointment details, and provide clear instructions.</li><li>Maintain detailed data entry and transcription records of all dispatch activities, trip logs, and incident reports with precision.</li><li>Apply analysis skills to troubleshoot scheduling conflicts or delays proactively, adjusting plans as needed.</li><li>Ensure compliance with security protocols while managing sensitive patient information with confidentiality and professionalism.</li></ul>Qualifications<ul><li>Previous EMT experience or background in emergency medical services is highly desirable.</li><li>Strong knowledge of medical terminology, first aid procedures, and basic health protocols.</li><li>Experience with dispatching systems, GPS navigation tools, and multi-line phone operations.</li><li>Excellent communication skills with a professional phone manner and conflict management abilities.</li><li>Demonstrated typing speed and data entry accuracy; familiarity with transcription is a plus.</li><li>Ability to analyze situations quickly and make sound decisions under pressure.</li><li>Knowledge of law enforcement procedures or experience working alongside first responders is advantageous. Join us in making a difference by coordinating safe transportation solutions that support health and well-being! We are committed to providing paid positions that foster growth, teamwork, and community impact&mdash;every role is valued as part of our mission to serve others efficiently and compassionately.</li></ul>Pay: $14.00 - $16.00 per hourWork Location: In person

Non-Emergency Medical Transportation Dispatcher

Kinder Morgan

<div><div><div><div><div><div>Kinder Morgan is one of the largest energy infrastructure companies in North America. For more than 25 years, we have continued to grow and now operate coast-to-coast with more than 11,000 employees with experience that spans more than 60 years. That knowledge gives us an edge, making us a leader in the midstream space. Over the years, we have understood that not only do our people contribute to our success, but that they should share in that success.
Position Description:
This position is within Kinder Morgan&rsquo;s Midstream group, reporting to the Manager &ndash; Commercial Scheduling. This individual is the main point of contact for customer inquiries, analyzing and resolving issues regarding daily scheduling activities for natural gas and gas liquids on the various Kinder Morgan assets. These activities include nominations, confirmations, scheduling, allocations, and transportation logistics. This candidate should understand upstream and downstream departmental relations, as well as work closely with Operations and Commercial teams.
Essential duties and responsibilities:<ul><li>
Communicate with internal and external customers, operations, marketing, and pipeline personnel on daily and monthly scheduled activities.</li><li>
Establish and maintain positive relationships with producers, marketers, pipelines, and various internal business owners.</li><li>
Managing daily transportation logistics and schedules for all NGL products and residue gas.</li><li>
Daily confirmations with point operators which can include rail, barge, trucks, and pipelines.</li><li>
Participating in the on-call rotation and ability to work weekend, evening, or holiday shifts when scheduled.</li><li>
Responding accurately and timely to customer inquiries concerning operations and/or contract requirements.</li><li>
Reviewing and monitoring customer contractual rights as defined by the contract.</li><li>
Monitor SCADA and give directions to gas control to ensure the pipeline is operating safe, efficiently, and environmentally responsible.</li><li>
Processing allocations of physical flow.</li><li>
Reviewing and monitoring quantities and qualities of various products being transported or delivered.</li><li>
Reconciliation and resolution of contractual imbalances on a daily and monthly basis.</li><li>
Analyze and fully understand complex change requests and resolve competing priorities.</li><li>
Ability to comprehend the entire workflow from contract creation to invoicing.</li><li>
Completing end of the month closing responsibilities.</li><li>
Following through to appropriate areas within the company concerning issues relating to all the above.</li><li>
Special projects and other daily, weekly, or monthly assignments as required.</li></ul>
Position Requirements 
 
 
Education:<ul><li>
Bachelor&rsquo;s Degree preferred; equivalent related work experience may be considered as a substitute for a degree.</li></ul>
 Qualifications, Skills and Experience:<ul><li>
Minimum of 3-5 years in NGL scheduling or a related role preferred.</li><li>
Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame.</li><li>
Ability to multi-task and effectively prioritize workload in fast paced and frequently changing environment.</li><li>
Ability to balance competing priorities while working in tight and changing deadlines.</li><li>
Must possess strong organizational and time management skills.</li><li>
Must be detail oriented with excellent oral and written communication skills.</li><li>
Demonstrate excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization.</li><li>
Working in a team environment as well as working autonomously with limited direct supervision.</li><li>
Use of Microsoft Excel, Microsoft Word, Microsoft Outlook and Microsoft Teams.</li><li>
Experience with the DART system or equivalent transactional data systems is a plus.</li><li>
Experience or knowledge of rich gas systems is a plus.</li><li>
Ability to read various documents; electronic and paper.</li><li>
Ability to work in office environment at a workstation, usually sitting, for long periods of time.</li><li>
Ability to work remotely (telecommute), if required.</li><li>
Employee must be physically capable of completing and satisfying all training requirements as stipulated by local, state or federal agencies and/or Company Policy.</li><li>
Thrives in a fast-paced environment with evolving priorities and complex problem solving.</li></ul>
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</div></div></div></div></div></div><div></div>

Commercial NGL Scheduler/SR

<div>Job Description: Job Summary: Job Summary 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Modify, adjust, and monitor the delivery plan for multiple terminals on a daily basis</li><li>Plans and executes delivery schedule to meet network requirements</li><li>Uses and adjusts schedules and resources to identify and alter routes for special requests</li><li>Assesses driver work assignments to ensure on time deliveries to all business units</li><li>Executes workflow to minimize DOT Hours of Service Impact</li><li>Coordinates and distributes work assignments to drivers</li><li>Assigns tractors to drivers to ensure most efficient use of resources</li><li>Responsible for data entry on driver manifests and updates for completed deliveries</li><li>Review and process driver activity for proper payroll processing</li><li>Analyze and resolve technical issues (Transportation Management System and On-board computers)</li><li>Supports communication between warehouses, transportation terminals, and third party vendors to ensure service level expectations are met</li><li>Escalates issues when resources do not meet business needs or demands</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
Proven customer service experience - Required
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Demonstrated PC skills to include MS Office - Required</li><li>
Good written and verbal communication skills - Required</li><li>
Proven ability to work and prioritize multiple tasks simultaneously in a fast pace work environment while maintaining attention to detail - Required</li><li>
Excellent time management skills - Required</li><li>
Ability to meet deadlines - Required</li><li>
Strong interpersonal skills - Required</li></ul> 

Education:<ul><li>
HS Diploma or GED or equivalent - Preferred</li></ul> 

Licenses/Certifications: 
 
Physical Demands &amp; Working Conditions:<ul><li>
Function in a fast-paced, retail, office environment</li><li>
Sit for extended periods</li><li>
Work extended hours</li><li>
Work rotating schedules including nights and weekends</li><li>
Use arms / hands in repetitive motion during the day</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 3/1/2014</div>

CDL Dispatcher

LICE CLINICS OF MARYLAND

Job Title: Appointment SchedulerCompany: Lice Clinics of MDLocation: Towson, MD Central OfficeEmployment Type: Part-Time/ Full-TimeAbout Us: Lice Clinics of MD is a multi-location, growing lice treatment network with a small business feel. We operate four clinics located in Towson, Bel Air, Ellicott City and Rockville. Our mission is to comfort, educate, and provide clients with tailored solutions to their varied needs. We are passionate about helping others and continuously learning to better meet our clients' necessities. Our tight-knit team works closely together to develop solutions, support each other, and achieve our goals.Job Overview: We are seeking a compassionate and organized Appointment Scheduler who can work in a fast paced environment to join our crew. In this role, you will be responsible for scheduling clients for our three clinics and assisting families through the stressful experience of having lice. Work and training will take place in person at our central office in Towson, MD.Responsibilities:<ul><li>Schedule appointments for clients at our Towson, Bel Air, Ellicott City and Rockville clinics.</li><li>Provide exceptional customer service and support to clients, ensuring their needs are met with care and compassion.</li><li>Assist families in understanding the lice treatment process and what to expect during their appointments.</li><li>Coordinate with clinic staff to ensure smooth operations and appointment scheduling.</li><li>Maintain accurate and up-to-date records of client appointments and communications.</li><li>There is flexibility with the schedule but at this time we are primarily looking for in-person Sunday &amp; Monday 8-4 and remote weeknight evenings.</li></ul>Qualifications:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently and remotely while maintaining productivity and meeting deadlines.</li><li>Comfortable working with families and children in stressful situations.</li><li>Previous experience in customer service or scheduling is a plus.</li><li>Must have reliable transportation to our central office in Towson, MD.</li></ul>Job Types: Full-time, Part-timePay: From $20.00 per hourBenefits:<ul><li>401(k) matching</li><li>Employee discount</li><li>On-the-job training</li></ul>Work Location: Hybrid remote in Towson, MD 21286

Medical phone scheduler/administrative assistant

Myerstown Nursing and Rehab

<div><h2 class="jobSectionHeader">Nursing Scheduler/Central Supply &ndash; Full-Time</h2>
Location: Myerstown Nursing and Rehab | Myerstown, PA 
Shift: Day Shift | Monday&ndash;Friday
Rate: $20/hr
Myerstown Nursing and Rehab is seeking an experienced and organized Nursing Scheduler/Central Supply to join our skilled nursing facility in Myerstown, PA. This role is responsible for creating and maintaining staff schedules, monitoring attendance, and providing accurate staffing and payroll-related reporting to facility leadership.<h3 class="jobSectionHeader">
Position Summary</h3>
The Nursing Scheduler/Central Supply plays a critical role in supporting nursing operations by ensuring appropriate staffing coverage, tracking attendance, and maintaining accurate scheduling and payroll documentation. This position works closely with the Director of Nursing (DON), Human Resources, and facility leadership.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Create, maintain, and post monthly nursing staff schedules</li><li>
Track and post schedule changes; approve shift trades as delegated by the DON</li><li>
Maintain accurate records of call-offs, tardiness, and early arrivals</li><li>
Coordinate daily with Human Resources to ensure attendance policies are applied consistently and timely</li><li>
Provide accurate staffing, vacancy, agency usage, and productivity reports to the DON, Facility Administrator, and management team</li><li>
Prepare and submit complete and accurate payroll reports on a timely basis</li><li>
Verify employment data and conduct background checks on applicants as assigned</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Previous nursing scheduler experience required</li><li>
Strong multitasking and organizational skills</li><li>
Excellent communication skills</li><li>
Proficiency with computers and scheduling/payroll systems</li></ul><h3 class="jobSectionHeader">
Benefits</h3>
We offer a comprehensive and affordable benefits package, which may include:
Education Assistance &ndash; New Benefit<ul><li>
Up to $5,250 per year toward tuition reimbursement*</li><li>
Up to $2,625 per year toward non-federal nursing student loan repayment*</li></ul>
Health &amp; Wellness<ul><li>
Medical, Prescription Drug, Dental, and Vision Coverage</li><li>
Telemedicine Program</li><li>
Company-Paid Group Life Insurance</li><li>
Voluntary Life Insurance and Short-Term Disability</li></ul>
Financial &amp; Work-Life Benefits<ul><li>
401(k) Savings Plan</li><li>
Employee Assistance Program (EAP)</li><li>
Commuter Benefits</li><li>
Paid Time Off (vacation, personal, sick, and state-mandated sick leave)</li><li>
DailyPay &ndash; Access your earned wages as they accrue</li><li>Benefits, bonuses, and variable compensation plans are based on applicable state law and factors such as employment status, job classification, location, and length of service.</li></ul><h3 class="jobSectionHeader">
Apply Today</h3>
Join Myerstown Nursing and Rehab and support quality resident care through effective staffing and scheduling.</div>

Nursing Scheduler/Central Supply

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