transportation services representative

Amazon

<div>
 
 Description
 
 
 
 Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individuals who will organize, execute and deliver key features for Amazon Freight. You will work closely with internal stakeholders including Fulfillment Centers, S&amp;OP, Finance, Product &amp; Technology and external stakeholders like customers and carriers. Your role will involve managing key metrics, support continuous improvement initiatives while working in a dynamic network.
 
 
 Key job responsibilities
 
 
 A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form.
 
 
 
 Basic Qualifications
 
 
 
 Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers Good comprehension skills &ndash; ability to clearly understand and state the issues customers present. Ability to concentrate &ndash; follow customers issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications
 
 
 
 Preferred Qualifications
 
 
 
 Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers. Good comprehension skills.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka - A66
 
 
 Job ID: A2964566
</div>

Transportation Representative, Amazon Freight, IN

<div>
 
 Description
 
 
 
 NOC (Network Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
 
 
 Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time.
 
 
 
 Purview Of a Trans Ops Representative
 
 
 
 A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals &ndash; Inbound and Outbound operations.
 
 
 Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
 
 
 Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
 
 
 A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
 
 
 Key job responsibilities
 
 
 Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.
 
 
 
 Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
 </li>
 <li>
 Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
 </li>
 <li>
 Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
 
 
 </li>
 </ul>
 Providing real-time customer experience by working in 24*7 operating environment.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Graduate with Bachelor&rsquo;s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana
 
 
 Job ID: A2934908
</div>

Transportation Representative

NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Key Job Responsibilities <ul> <li>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)</li> <li>Must be able to systematically elevate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li> <li>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these findings in a review forum.</li> <li>Providing real time customer experience by working in a 24 7 operating environment.</li> </ul> A Day in the Life A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real time decisions. An ideal candidate should be able to understand the requirements, analyze data, notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in written and oral form. About the Team A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick up to delivery. Basic Qualifications <ol> <li>Bachelor's degree</li> <li>12-24 months of work experience</li> <li>Good communication skills</li> <li>Proficiency in Excel (pivot tables, vlookups)</li> <li>Demonstrated ability to work in a team in a very dynamic environment</li> </ol> Preferred Qualifications <ul> <li>Graduate with Bachelor's degree</li> <li>Good logical skills</li> <li>Good communication skills</li> </ul> Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Transportation Representative, Trans SME

Midwest Refrigerated Services, INC

<div><div>Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It&rsquo;s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. 
General Position Overview: The Customer Service Representative (CSR) plays a key role in supporting our customers through proactive communication, accurate order management, and dependable service. This position ensures timely handling of quotes and orders while collaborating closely with Customer Account Managers, Outside Sales, and the broader Logistics Team to deliver consistent, reliable results. The CSR is expected to demonstrate professionalism and provide support that reflect our commitment to &ldquo;support our customers with the highest quality food and cold chain logistics services.&rdquo; By upholding our Midwest Values of Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, and Trust, the CSR helps drive customer satisfaction and support the overall growth of the business.
At Midwest Refrigerated Services, we are driven by our Midwest Values of:<ul><li>
Modesty</li><li>
Integrity</li><li>
Dependability</li><li>
Work Ethic</li><li>
Efficiency</li><li>
Safety</li><li>
Trust</li></ul> 
It is the expectation that all employees exemplify these values. 
General Accountabilities include:<ul><li>
Maintain regular, proactive communication with existing customers</li><li>
Respond to inbound quote requests from the Customer Service inbox</li><li>
Provide support to Customer Account Management (CAM) team with servicing customers</li><li>
Work collaboratively with both CAM&rsquo;s, Outside Sales, and others in the Logistics team</li><li>
Prepare customer reports under the direction of CAM team</li><li>
Accurately enter orders into Company systems and verify information for timeliness and accuracy</li><li>
Deliver professional, customer-focused service with strong sense of responsibility</li><li>
Escalate issues appropriately when beyond scope of authority</li><li>
Maintain regular and reliable attendance, following company attendance policies</li><li>
Follow company policies, procedures, and compliance standards</li><li>
Participate in training and development activities as assigned, and company and/or team meetings</li><li>
Identify and share opportunities to improve processes and communication</li></ul>
Skills Required:<ul><li>
Takes responsibility for completing tasks accurately and on time</li><li>
Clear communication skills, both written and verbal, with customers, peers and leadership</li><li>
Proficiency with technical systems and ability to adapt to new tools</li><li>
Customer service skills including ability to Hear, Empathize, Apologize, and Take action (HEAT)</li></ul>
Prerequisites:<ul><li>
1-3 years of customer service experience required (logistics/transportation preferred)</li><li>
Proficiency in typing and navigating common business systems (Email, Microsoft tools, McLeod)</li><li>
Ability to quickly learn new processes and problem-solve in a fast-paced environment</li><li>
Demonstrate positivity and willingness to contribute to team success</li></ul> 
Performance Measurements:<ul><li>
Responsiveness to customer inquiries</li><li>
Customer satisfaction feedback</li><li>
Consistent and reliable attendance</li><li>
Adherence to company policies, procedures, and compliance standards</li><li>
Timeliness and accuracy of order entry and updates</li><li>
Willingness to assist and collaborate with team members</li></ul> 
Benefits and Perks:
MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.
We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.
Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.</div> 

Monday - Friday 
8AM-4:30PM</div>

Transportation & Logistics Customer Services Representative

Sheakley Group, Inc

<div>Job Summary: We're looking for a driven, competitive, and energetic individual to join our team as a Business Development Representative. This role is built for someone looking to break into B2B sales, while gaining experience in SaaS, compliance and direct consulting services.
Responsibilities:<ul><li>
Kick off the sales cycle by generating new opportunities through outbound prospecting.</li><li>
Research and engage decision-makers at target accounts</li><li>
Qualify inbound leads and convert them into sales opportunities</li><li>
Utilize technology to prioritize prospects, streamline outreach, and grow your pipeline</li><li>
Trust proven strategies to manage prospects and gain new business</li><li>
Attend conferences to promote solutions and prospect new leads</li><li>
Consistently track activity and progress toward weekly and monthly goals</li></ul>
Ideal Candidate:<ul><li>
Strong communication and client-facing skills</li><li>
Competitive, goal-oriented, and resilient</li><li>
A clear and confident communicator who can adapt to different audiences</li><li>
Knowledge of DOT, FMCSA or similar regulations is preferred</li><li>
Experience using technology-based lead systems: Salesforce, ZoomInfo, SalesLoft, etc.</li><li>
Must be highly organized and capable of managing a large, ever-changing sales funnel</li><li>
Able to meet deadlines, work independently, as well as in a team environment</li><li>
Demonstrate ability to solve problems, analyze systems and data and suggest appropriate solutions</li></ul>
This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</div>

Transportation Compliance Sales Rep

<div>
 
 
 DESCRIPTION
 
 
 
 
 TOC (Transportation Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
 
 
 Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time.
 
 
 Purview of a Trans Ops Specialist
 
 
 A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals &ndash; Inbound and Outbound operations.
 
 
 Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
 
 
 Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
 
 
 A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
 
 
 
 Responsibilities Include, But Are Not Limited To:
 
 
 
 <ul>
 <li>
 Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
 </li>
 <li>
 Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
 </li>
 <li>
 Develop and/or understand performance metrics to assist with driving business results.
 </li>
 <li>
 Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
 </li>
 <li>
 Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
 </li>
 <li>
 Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
 </li>
 <li>
 Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
 </li>
 <li>
 Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
 </li>
 <li>
 Providing real-time customer experience by working in 24*7 operating environment.
 
 
 </li>
 </ul>
 A day in the life
 
 
 
 About The Hiring Group
 
 
 
 Job responsibilities
 
 
 A day in the life
 
 
 
 About The Hiring Group
 
 
 
 Job responsibilities
 
 
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 10-24 months of work experience.
 </li>
 <li>
 Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams
 </li>
 <li>
 Proficiency in Advanced Excel (pivot tables, vlookups)
 </li>
 <li>
 Demonstrated ability to work in a team in a very dynamic environment
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Logistics background and lean/six sigma training is a plus
 </li>
 <li>
 Proficient in SQL
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Dev Center India - Hyderabad
 
 
 Job ID: A2868615
</div>

Transportation Representative, AV

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