travel service consultant

Emenac

We are a leading travel agency in the UK, specializing in corporate and leisure travel.We are seeking an experienced Travel Agent to join our team, providing exceptional customer service and travel expertise to our clients.Job Summary:As a Travel Agent, you will be responsible for managing travel bookings, providing customer support, and ensuring seamless travel experiences for our clients. You will utilize your expertise in Galileo, CRM, and customer management to deliver personalized travel solutions.Key Responsibilities:1. Travel Bookings: Manage travel bookings, including flights, hotels, car rentals, and packages, using Galileo and other travel systems.2. Customer Support: Provide exceptional customer service, responding to client inquiries, resolving issues, and offering travel recommendations.3. CRM Management: Maintain accurate and up-to-date client records, using our CRM system to track interactions, preferences, and travel history.4. Bulk Order Handling: Manage bulk travel bookings, including group travel, meetings, and events, ensuring timely and efficient processing.5. Travel Documentation: Prepare and distribute travel documents, including itineraries, tickets, and travel vouchers.6. Supplier Liaison: Liaise with travel suppliers, including airlines, hotels, and tour operators, to negotiate rates, resolve issues, and improve services.7. Sales and Marketing: Participate in sales and marketing initiatives, promoting our travel services and products to new and existing clients.Requirements:1. Travel Industry Experience: Minimum 2 years of experience in the travel industry, preferably in a travel agency or tour operator role.2. Galileo Proficiency: Proficient in Galileo, with ability to navigate and utilize the system efficiently.3. CRM Knowledge: Familiarity with CRM systems, with ability to maintain accurate client records and track interactions.4. Customer Management: Excellent customer management skills, with ability to provide personalized travel solutions and resolve issues effectively.5. Bulk Order Handling: Experience in managing bulk travel bookings, including group travel and meetings.6. Communication Skills: Excellent communication and interpersonal skills, with ability to liaise with clients, suppliers, and colleagues effectively.What We Offer:1. Competitive Salary: Competitive salary and benefits package.2. Opportunities for Growth: Opportunities for professional growth and development within our company.3. Travel Opportunities: Discounts on travel and opportunities to experience new destinations.4. Dynamic Work Environment: Collaborative and dynamic work environment with a team of travel professionals.Job Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Uk Travel Agency: 2 years (Required)</li><li>Galileo: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>IATA Certification (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Travel Sales Agent

AAA Club Alliance

<div><h1 class="jobSectionHeader">Full-Service Travel Agent | Work From Home
</h1>Do you have a passion for travel and helping others create unforgettable experiences? AAA Club Alliance is looking for an experienced Full-Service Travel Agent to join our remote Travel Contact Center team. If you enjoy planning everything from weekend getaways to complex international vacations while delivering exceptional customer service, we'd love to hear from you.
In this work-from-home role, you'll help Members and non-Members book personalized domestic and international travel, build lasting client relationships, and earn monthly sales incentives&mdash;all while working for one of the most trusted names in travel.
<h2 class="jobSectionHeader">Why You'll Love Working at AAA:
</h2><ul><li><h2 class="jobSectionHeader">100% Remote &ndash; Work from the comfort of your home.
</h2></li><li>Competitive Pay &ndash; Earn $18.00&ndash;$24.00 per hour , based on experience and geographical location plus Monthly Performance Incentives for sales and bookings.
</li><li>Paid Virtual Training with all required equipment provided.
</li><li>Comprehensive benefits
</li><li>Work-Life Balance: 3+ weeks PTO accrued in your first year!
</li></ul>Work Schedule (all hours are Eastern Time)
Sunday - 10 am to 4 pm
Monday - 9:30 am to 6 pm
Tuesday - 9:30 am to 6 pm
Wednesday - 10 am to 6 pm
Thursday - Off
Friday - 9:30 am to 6 pm
Saturday - Off
<h2 class="jobSectionHeader">Who Can Apply?
</h2>To be considered, candidates must reside in one of the following locations:
Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia.
<h2 class="jobSectionHeader">What You'll Do
</h2>As a Remote Full-Service Travel Agent, you'll:
<ul><li>Plan and book domestic and international vacations, including customized FIT (Fully Independent Travel) itineraries.
</li><li>Assist Members and non-Members via phone, email, and web chat.
</li><li>Match travelers with the best destinations, travel products, and exclusive AAA benefits.
</li><li>Build long-term client relationships that encourage repeat business.
</li><li>Stay current on travel promotions, destinations, and industry trends.
</li><li>Process travel reservations while maintaining compliance with ARC regulations and AAA policies.
</li><li>Identify opportunities to upsell and cross-sell travel products that enhance the customer experience.
</li><li>Meet performance goals while providing exceptional customer service.
</li><li>Assist with travel-related problem resolution and itinerary changes.
</li><li>Mentor fellow Travel Contact Center Associates when needed.
</li></ul><h2 class="jobSectionHeader">What We're Looking For
</h2><ul><li><h2 class="jobSectionHeader">High school diploma or equivalent (travel school graduates are encouraged to apply).
</h2></li><li>At least 2 years of recent leisure travel industry experience.
</li><li>Experience using airline reservation systems, ticketing platforms, GDS, and online booking tools.
</li><li>Strong knowledge of domestic and international travel planning.
</li><li>Excellent communication, customer service, sales, and problem-solving skills.
</li><li>Extensive worldwide geography knowledge.
</li><li>Ability to thrive in a fast-paced, high-volume contact center environment.
</li><li>Ticket void and simple exchange experience is a plus.
</li></ul><h2 class="jobSectionHeader">Schedule &amp; Training
</h2>Successful candidates must:
<ul><li>Attend all required paid virtual training (Monday&ndash;Friday, 9:00 AM&ndash;5:30 PM EST ).
</li><li>Successfully complete training before beginning regular work.
</li><li>Work a set schedule that includes one weekend day every week , with one weekday and one weekend day off.
</li></ul><h2 class="jobSectionHeader">Join a Team That Helps People Explore the World!
</h2>At AAA Club Alliance, you'll combine your travel expertise with outstanding customer service to help travelers create memorable experiences while growing your own career. If you're passionate about travel, enjoy building customer relationships, and are looking for a rewarding remote opportunity with excellent benefits, apply today!
<div><div><div><div><div><div><div><div><div>#LI-Remote #US
</div></div></div></div></div></div></div></div></div>Full time Associates are offered a comprehensive benefits package that includes:
<ul><li>Medical, Dental, and Vision plan options
</li><li>Up to 2 weeks Paid parental leave
</li><li>401k plan with company match up to 7%
</li><li>2+ weeks of PTO within your first year
</li><li>Paid company holidays
</li><li>Company provided volunteer opportunities + 1 volunteer day per year
</li><li>Free AAA Membership
</li><li>Continual learning reimbursement up to $5,250 per year
</li><li>And MORE! Check out our Benefits Page for more information
</li></ul>ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA&rsquo;s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA&rsquo;s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. 
Job Category:
Sales</div>

Travel Advisor (Full Service), Travel Contact Center

TSL (Pvt.) Ltd

TSL pvt ltd is urgently hiring a &quot; Sales &amp; Support Executive&quot; for its fast growing Travel IT industry.Experience: 1-2 years in the same field.Email: jobs@travelport.com.pkLocation: Lahore Job Responsibilities: - Analyze &amp; Identify new Sales opportunities.- Establish &amp; Maintain good relationship with clients.- Support in providing desired product service &amp; training.Skills Set: - Strong communication skills- Proactive- Team Player- Must be a graduate- Own conveyance is a must.Work Location: In person

Travel Consultant- Sales

Bitget

This job is with our partner MIcro1. Scope of Work<ol><li>Analyze and test realistic travel operations workflows using leading booking, reservations, ticketing, or hospitality platforms.</li><li>Evaluate the performance of AI-supported travel tools and integrated applications by running real-world scenarios.</li><li>Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment.</li><li>Provide clear, actionable feedback on usability, platform behavior, and industry-specific requirements.</li><li>Suggest improvements and flag gaps based on operational best practices in travel, hospitality, or corporate travel management.</li><li>Collaborate with project coordinators through concise written feedback and structured input forms.</li></ol> Preferred Qualifications<ol><li>Substantial practitioner experience with travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.</li><li>Hands-on expertise with reservation, ticketing, or travel management platforms in actual workplace environments.</li><li>Demonstrated ability to assess and explain the practical implications of platform features and workflow outcomes.</li><li>Strong attention to detail and sound operational judgment in identifying errors or unrealistic scenarios.</li><li>Exceptional clarity in written communication, including structured feedback and reporting.</li><li>Familiarity with AI tools such as ChatGPT, Claude, or similar applications, or involvement in technology evaluation projects (nice to have).</li><li>Experience participating in process improvement, workflow documentation, or digital transformation projects within travel or hospitality sectors (nice to have).</li></ol>

Travel Operations Expert (Remote-Worldwide)

Travel Daily Pvt Ltd

Daily Travel and Tours is expanding and looking for a dynamic Travel Consultant to join our team.Key Responsibilities:<ul><li>Handling international and domestic travel bookings</li><li>Flight reservations, visa assistance, and tour planning</li><li>Managing client inquiries and providing travel solutions</li><li>Coordinating with airlines, hotels, and travel partners</li></ul>What we&rsquo;re looking for: ✔ 2&ndash;3 years of experience in a travel agency ✔ Strong knowledge of flight bookings and travel itineraries ✔ Excellent communication and customer handling skills ✔ Ability to work in a fast-paced environmentInterested candidates can apply by sending their CV via DM or WhatsApp at 0325-2222321 Join Daily Travel &amp; Tours and be part of a growing team helping people explore the world.Work Location: In personPosition: Travel Consultant Experience Required: 6 to 7 Years &amp; sales person also Location: Lahore DHA phase 8Pay: From Rs50,000.00 per monthWork Location: In person

Tour Consultant

BELVEDERE

<div><div><h1 class="jobSectionHeader">WFM Consultant - Contact Centre Transformation
</h1>Location: Flexible / remote-first, with travel to Kuwait for on-site delivery when required
 
Contract Type: Contract
Duration (Months): 6
<ul><li>Lead end-to-end workforce management for large-scale contact centre transformations
</li><li>Work with leading WFM platforms across enterprise-level implementations
</li><li>Flexible remote-first working with international client exposure
</li><li>Travel and accommodation fully covered for on-site delivery
</li><li>Collaborate with Solution Architects and vendors on strategic programmes
</li></ul><h2 class="jobSectionHeader">Company Overview
</h2>Our client is a specialist management consultancy focused on delivering large-scale contact centre and customer experience transformations for enterprise clients. They work with major organisations to design and implement comprehensive workforce management solutions that improve operational performance and customer outcomes. As an equal-opportunity employer, they welcome applications from all qualified candidates and make hiring decisions based on merit. Their consultancy approach combines strategic thinking with hands-on delivery, ensuring practical solutions that drive measurable results.
They're currently seeking an experienced WFM Consultant to join a major transformation programme. This is an opportunity to take ownership of the workforce management workstream from design through to go-live, working with enterprise clients and leading technology platforms.
<h2 class="jobSectionHeader">Position Overview
</h2>As WFM Consultant, you'll own the complete workforce management workstream for a large-scale contact centre transformation. You'll design and configure forecasting, capacity planning, scheduling and performance frameworks, working closely with Solution Architects, vendors and client teams. This role combines strategic design with hands-on platform configuration, supporting the client through testing, training and adoption. Your work will directly shape how the contact centre operates, impacting efficiency, employee experience and customer service delivery.
<h2 class="jobSectionHeader">Responsibilities
</h2><ul><li>Own the workforce management workstream from initial design through to go-live
</li><li>Design and configure forecasting, capacity planning and scheduling approaches
</li><li>Build adherence monitoring and intraday management processes
</li><li>Design quality assurance and performance management frameworks
</li><li>Produce detailed WFM design blueprints and configuration documentation
</li><li>Configure WFM and quality tooling on the selected platform
</li><li>Support user acceptance testing, training delivery and go-live adoption
</li><li>Collaborate with Solution Architects, platform vendors and client stakeholders
</li><li>Report progress, risks and dependencies to the Programme Manager
</li><li>Guide clients on best practice workforce management operating models
</li></ul><h2 class="jobSectionHeader">Requirements
</h2><ul><li>Substantial hands-on workforce management experience in contact centre or customer operations environments
</li><li>Strong practical knowledge of forecasting, capacity planning and scheduling methodologies
</li><li>Proven experience with adherence tracking, shrinkage analysis and intraday management
</li><li>Hands-on configuration experience with leading WFM platforms such as NICE, Verint, Genesys, Calabrio, Aspect or injixo
</li><li>Experience designing and implementing quality management and performance frameworks
</li><li>Ability to design WFM operating models and translate requirements into platform configuration
</li><li>Strong understanding of contact centre metrics and performance indicators
</li><li>Experience supporting testing phases, training delivery and go-live activities
</li><li>Good client-facing and stakeholder management skills
</li><li>Ability to work independently and manage your own workstream
</li></ul>Desirable:
<ul><li>WFM platform certifications from vendors such as NICE, Verint or Genesys
</li><li>Consulting delivery background with experience on transformation programmes
</li><li>CCaaS implementation experience
</li><li>Arabic language ability
</li></ul><h2 class="jobSectionHeader">Benefits
</h2><ul><li>Travel and accommodation covered for client-site work in line with company policy
</li><li>Flexible remote-first working model with autonomy over your location
</li><li>Exposure to large-scale enterprise transformation programmes
</li><li>Opportunity to work with leading WFM platforms and technologies
</li><li>Collaborative consulting environment working alongside Solution Architects and specialists
</li></ul>You'll work within a merit-based consultancy that values expertise and practical delivery. The remote-first approach gives you flexibility while maintaining strong collaboration with programme teams and client stakeholders across international projects.
<h2 class="jobSectionHeader">How to Apply
</h2>To apply for this role please submit your CV using the form below or email info@blvdr.pl</div></div>

WFM Consultant - Contact Centre Transformation

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 05 months
 
 
 
 Job Posting
 
 
 
 Jul 30, 2026, 1:03:34 PM
 
 
 
 Closing Date
 
 
 
 Aug 14, 2026, 11:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 
 EM/WHE WHO Health Emergencies Programme (WHE)
 
 
 
 
 Schedule
 
 
 
 Full-time
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 
 Area Of Expertise
 
 
 
 PHI Tool Development
 
 
 Purpose of consultancy
 
 
 The purpose of this consultancy is to support the continued implementation of the Public Health Intelligence (PHI) initiative in the Eastern Mediterranean Region. The consultant will support follow‑up activities from Phase 1 of the PHI project, operationalize the regional PHI Community of Practice, and facilitate the expansion of PHI implementation to additional countries, including deployment of Epidemic Intelligence from Open Sources (EIOS).
 
 
 Background
 
 
 Following the successful completion of Phase 1 of the PHI initiative and the PHI Regional Engagement Meeting, Member States expressed interest in maintaining technical collaboration and knowledge exchange on PHI implementation. Phase 1 supported the operationalization of PHI approaches and the deployment of EIOS in several countries, including Egypt, Jordan, Lebanon, and Djibouti. To build on this progress, it was recommended to establish a regional PHI Community of Practice to facilitate structured peer exchange, support implementation in Phase 1 countries, and expand PHI activities to additional countries. This consultancy will support consolidation of the PHI workstream, ensure continuity of technical support, and assist with expansion of PHI implementation.
 
 
 Deliverables
 
 
 Output 1: Support and enhance the Regional Public Health Intelligence (PHI) Community of Practice
 
 
 Deliverable 1.1: Update and implement a simple workplan for the PHI Community of Practice, including priority topics and planned engagements.
 
 
 Deliverable 1.2: Organize regular virtual sessions with PHI focal points to exchange updates, challenges, and good practices.
 
 
 Deliverable 1.3: Develop short summary notes after key sessions, including agreed actions and next steps.
 
 
 Output 2: Provide continued technical guidance to PHI implementation in Phase 1 countries and facilitate its gradual expansion to additional countries.
 
 
 Deliverable 2.1: Provide continued technical follow-up to Phase 1 countries on PHI implementation and use of EIOS.
 
 
 Deliverable 2.2: Provide technical guidance for the orientation, ePHEM training, and initial implementation steps for additional countries interested in PHI and EIOS.
 
 
 Deliverable 2.3: Ensure proper documentation of the progress, key achievements, challenges, and practical recommendations to guide further PHI scale-up.
 
 
 Output 3: Facilitate partnership coordination and stakeholder engagement for PHI implementation.
 
 
 Deliverable 3.1: Develop and update partnership documents, workplans, and simple coordination materials related to PHI.
 
 
 Deliverable 3.2: Coordinate and ensure documentation of engagement meetings with key partners and stakeholders.
 
 
 Deliverable 3.3: Coordinate preparation for regional or country-level PHI engagement activities, including agendas, meeting materials, and brief outcome notes.
 
 
 
 Qualifications, Experience, Skills And Languages
 
 
 
 
 Educational Qualifications:
 
 
 
 Advanced university degree (Master&rsquo;s level or above) in Health Science, Public Health, Epidemiology, or related field.
 
 
 
 Experience
 
 
 
 5 to 10 years of professional experience in public health, epidemiology, with specific expertise in disease surveillance systems.
 
 
 Demonstrated experience in implementing or managing health surveillance systems in humanitarian or resource-limited settings.
 
 
 Previous experience working with the United Nations system or other international organizations, including assignments outside the candidate&rsquo;s home country.
 
 
 
 Skills/Knowledge
 
 
 
 Strong knowledge of PHI, disease surveillance frameworks, and familiarity with WHO guidelines for public health emergencies.
 
 
 Skilled in stakeholder engagement, conducting needs assessments, and integrating user feedback into digital health solutions.
 
 
 Technical writing skills, particularly in documenting technical specifications and user guides.
 
 
 
 Languages And Level Required (Basic/Intermediate/Expert)
 
 
 
 Proficiency in English (Read - Write - Speak: Expert level) is required for effective communication, report writing, and training delivery.
 
 
 Proficiency in Arabic (Read - Write - Speak: Intermediate or higher) is desirable due to the potential regional application of EWARN systems in humanitarian settings.
 
 
 Location
 
 
 The consultant is expected to work remotely (off site).
 
 
 Travel
 
 
 The Consultant is not expected to travel.
 
 
 
 Remuneration And Budget (travel Costs Are Excluded)
 
 
 
 <ul>
 <li>
 Remuneration: Band level B
 </li>
 <li>
 Expected duration of contract: 5 months
 </li>
 <li>
 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
 </li>
 <li>
 Only candidates under serious consideration will be contacted.
 </li>
 <li>
 A written test may be used as a form of screening.
 </li>
 <li>
 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
 </li>
 <li>
 For information on WHO's operations please visit: http://www.who.int.
 </li>
 <li>
 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
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 </ul>
 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
 <ul>
 <li>
 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
 </li>
 <li>
 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
 </li>
 <li>
 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
 </li>
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 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
 </li>
 <li>
 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
 </li>
 <li>
 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 
 
 </li>
 </ul>
 In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.
</div>

PHI Tool Development Consultant

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