treatment counselor

Martech Simplified

Job Title: Counselor &ndash; Patient Counselling Location: Panvel Department: Patient Services / OPD / Marketing / Support Reporting To: Hospital Administrator / Medical Director / PRO Job Summary:The Counselor will be responsible for providing professional guidance and emotional support to patients and their families, helping them understand diagnoses, treatment plans, and hospital services. The role also involves patient education, follow-ups, and ensuring overall patient satisfaction and comfort during their hospital journey.Key Responsibilities:<ul><li>Greet and interact with patients and their families in a warm, empathetic, and professional manner.</li><li>Provide counselling to patients regarding their diagnosis, available treatments, and hospital procedures in coordination with doctors.</li><li>Educate patients about pre- and post-treatment care, medication adherence, and lifestyle changes where applicable.</li><li>Help patients overcome fears, anxiety, or hesitation related to medical treatments or procedures.</li><li>Maintain confidentiality of patient information and records at all times.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth patient communication and experience.</li><li>Follow up with patients post-consultation or post-surgery to check progress and satisfaction.</li><li>Provide counselling support to family members, especially during critical or stressful cases.</li><li>Assist in handling patient grievances tactfully and escalate issues when necessary.</li><li>Maintain counselling records, reports, and daily logs.</li><li>Support hospital awareness, health camps, or community outreach programs when required.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Empathy, patience, and strong listening ability.</li><li>Good understanding of hospital services, treatments, and patient care.</li><li>Ability to manage emotionally charged or sensitive situations calmly.</li><li>Proficiency in local language(s), English, and Hindi preferred.</li><li>Basic computer and record-keeping skills.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree in Psychology, Counselling, Social Work, or Healthcare Management.</li><li>Prior experience (0&ndash;3 years) in hospital counselling, patient relations, or healthcare communication preferred.</li><li>Freshers with strong interpersonal and communication skills may also apply.</li></ul>Work Schedule:<ul><li>Full-time; general duty as per hospital requirement.</li></ul>Compensation:<ul><li>As per industry standards and experience.</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthWork Location: In person

Patient Counselor

Mettle Innovations

About the RoleWe are seeking a compassionate Patient Counselor to guide and support individuals managing diabetes. You will educate patients, provide emotional encouragement, and coordinate with doctors and dietitians to ensure holistic care.Key Responsibilities<ul><li>Educate patients on diabetes management, nutrition, and lifestyle changes</li><li>Offer empathetic counseling and motivation to improve adherence</li><li>Coordinate appointments, follow-ups, and care plans</li><li>Maintain accurate counseling records and reports</li><li>Support awareness programs and patient workshops</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Psychology, Nutrition, Nursing, or related field</li><li>Experience in patient counseling/healthcare preferred</li><li>Strong communication, empathy, and motivational skills</li><li>Basic knowledge of diabetes care is an advantage</li></ul>Job Types: Full-time, PermanentPay: &#8377;11,587.70 - &#8377;20,000.00 per monthWork Location: In person

Sarayu Clinics

The Patient Counsellor is responsible for guiding patients through their treatment journey &mdash; from consultation to conversion. The role involves educating patients about procedures, building trust, and ensuring a smooth and satisfying experience at the clinic.Key Responsibilities:<ul><li>Handle patient inquiries and explain available treatments, packages, and offers.</li><li>Counsel patients on treatment benefits, expected outcomes, and post-care guidelines.</li><li>Assist in converting consultations into confirmed bookings.</li><li>Coordinate between patients and doctors for smooth communication.</li><li>Maintain detailed records of patient visits, follow-ups, and treatment progress.</li><li>Follow up with leads and ensure timely conversions through calls or messages.</li><li>Provide excellent customer service and ensure patient satisfaction.</li><li>Support front office and administrative functions as needed.</li></ul>Required Qualifications &amp; Skills:<ul><li>Graduate in any field (background in healthcare, cosmetology, or hospitality preferred).</li><li>Minimum 2+ years of experience in patient counselling, clinic coordination, or healthcare sales.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Ability to understand and explain medical/cosmetic procedures clearly.</li><li>Goal-oriented with good follow-up and closing skills.</li><li>Proficient in MS Office and CRM or lead management tools.</li></ul>Job Type: Full-timePay: From &#8377;25,000.00 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li></ul>Work Location: In person

lordsveda

Lordsveda is a trusted name in Ayurvedic wellness and healthcare, dedicated to helping people achieve better health through natural remedies and holistic care. We focus on patient education, counselling, and customized treatment support based on Ayurvedic principles and modern understanding.Job Description:We are looking for a confident and empathetic Patient Counsellor with a D.Pharma, B.Pharma, or Science background to guide patients through their wellness journey. The ideal candidate should be good at communication, patient handling, and counselling about Ayurvedic and health-based solutions.Key Responsibilities:<ul><li>Interact with patients to understand their concerns and guide them with suitable treatment options.</li><li>Counsel patients about health products, therapies, and preventive care.</li><li>Maintain patient records and follow-up schedules.</li><li>Coordinate between patients, doctors, and the support team.</li><li>Explain Ayurvedic products and their benefits clearly and professionally.</li><li>Ensure a positive and supportive patient experience.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: D.Pharma / B.Pharma / B.Sc. (Life Sciences or related).</li><li>Strong communication and interpersonal skills.</li><li>Basic computer knowledge (Excel, data entry, etc.).</li><li>Interest or background in Ayurveda / wellness preferred.</li><li>Freshers with good communication skills can also apply.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Training on Ayurvedic products and counselling techniques.</li><li>Friendly and growth-oriented work environment.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid time off</li></ul>Work Location: In person

Maxivision Eye Hospital

Key Responsibilities:<ul><li>Greet and assist patients courteously, ensuring a positive experience throughout their visit.</li><li>Explain diagnosis, treatment plans, surgical procedures, and associated costs as advised by the doctor.</li><li>Counsel patients on pre- and post-operative care for eye surgeries (e.g., cataract, LASIK, retina, etc.).</li><li>Coordinate with doctors, optometrists, and support staff for seamless patient flow.</li><li>Guide patients regarding insurance, payment plans, and financing options where applicable.</li><li>Follow up with patients for surgery confirmations and post-surgery reviews.</li><li>Maintain patient counselling records and ensure confidentiality of all patient information.</li><li>Support hospital marketing and patient education initiatives.</li><li>Handle queries, concerns, and feedback from patients with empathy and professionalism.</li></ul>Interested Candidates Share Your CV hr.tncorp2@maxivision.inJob Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Counselor / Hospital

Healing Hands Clinic Pvt Ltd

Key Responsibilities for Assistant Doctor / Consultant / Counselor<ul><li>Conduct patient consultations and physical examinations.</li><li>Review patient records and medical history to ensure necessary precautions are taken.</li><li>Provide general pre-operative and post-operative care.</li><li>Monitor and administer medications as per treatment plans.</li><li>Assist in assessing, diagnosing, and planning treatment requirements.</li><li>Counsel patients regarding their diagnosis, treatment options, and post-care instructions.</li><li>Coordinate with senior consultants and surgeons for case discussions.</li><li>Ensure proper documentation of patient progress and medical reports.</li><li>Educate patients about preventive healthcare and lifestyle modifications.</li><li>Stay updated with medical advancements and treatment protocols.</li></ul>Education : BAMS/ BHMS/ Nutrionist / DietitionJob Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Application Question(s):<ul><li>We have vacancies at Sahakar Nagar, HSR Layout &amp; Indira Nagar location. </li></ul>Apply only if you are ok with any above location.Work Location: In person

Assistant Doctor [ Female ]

Baby Bloom IVF and Maternity Centre

We are seeking an experienced IVF Counselor to join our fertility team. The ideal candidate should have a strong understanding of IVF treatment processes and excellent communication skills to handle patient queries, counseling, and emotional support.Responsibilities:<ul><li>Provide counseling to patients undergoing IVF, IUI, and related fertility treatments</li><li>Explain treatment plans, procedures, and financial packages clearly</li><li>Coordinate between doctors, embryologists, and patients</li><li>Maintain patient records and follow-up schedules</li><li>Offer emotional support and help patients manage stress during treatment</li><li>Assist in patient education and awareness programs</li></ul>Skills Required:<ul><li>Excellent communication &amp; interpersonal skills</li><li>Deep understanding of IVF process and fertility treatments</li><li>Compassionate and patient-focused approach</li><li>Strong coordination &amp; organizational skills</li><li>Computer proficiency (MS Office, EMR handling)</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;40,000.00 per monthWork Location: In personJob Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

IVF Counselor-Female

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Patient Counselor

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Patient Counselor / Hospital

Assistant Doctor [ Female ]

IVF Counselor-Female