trust & safety analyst

Accenture

Skill required: User-Generated Content Moderation - Content management 
Designation: Trust &amp; Safety Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content Moderation analyst will be a supportive role who has a strong understanding of policy and helps with coaching &amp; supporting other agents whenever required. They will be interacting with the Team leads to support their daily activities like huddles, calibrations and performance management of the team and will be responsible to ensure their performance KPIs are achieved. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture&rsquo;s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. &bull; Review, classify and/or remove content according to client guidelines, using specific tools and channels &bull; Understand and remain updated on changing client policies and guidelines &bull; Investigate, resolve, and relay complex content issues to the broader Trust and Safety team 
What are we looking for? &bull; Strong coping, emotional resilience, and stress-management skills &bull; Excellent comprehension, communication skills &bull; Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies &bull; Strong attention to detail &bull; Comfort synthesizing and analyzing information from multiple streams &bull; Strong critical thinking and decision-making skills &bull; Excellent communication and interpersonal skills &bull; Must possess logical reasoning, troubleshooting skills and problem-solving skills &bull; Strong organizational and analytical skills &bull; Demonstrated capacity for critical thinking &bull; Highly organized, detail oriented and result focused &bull; Excellent time management &bull; Good research skills &bull; Masters/Bachelor&rsquo;s degree or equivalent &bull; Preferred to have Lean, Six Sigma &bull; Preferred to have relevant certification as Operations Analyst &bull; Overall 5+ years of experience required in operations domain &bull; 2+ years of experience as an operations analyst or in a similar position &bull; Flexibility and availability for rotational shifts and week offs to cover hours of operations &bull; Knowledge of social media and the technologies that support it &bull; Familiarity with internet policy and content moderation environments &bull; Strong written and spoken communications skills &bull; Ability to work flexibly and to exercise good judgement in a high-pressure environment &bull; Comprehensive knowledge of tools, concepts, and associated methodologies of QA &bull; Experience in metric driven rigorous process for an operations service &bull; Experience in Monitoring and analyzing reports and making recommendations on actions (Good to have) &bull; Superior time management skills and ability to meet deadlines with minimum supervision &bull; Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) &bull; Willingness to work with sensitive issues, including but not limited to: &bull; Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products.
 
Roles and Responsibilities: &bull; Develop and maintain agent schedules based on forecasted staffing requirements. &bull; Collaborate with Operations to manage shift bids, PTO requests, and schedule changes. &bull; Analyze intraday, daily, and weekly data to identify scheduling gaps and recommend staffing adjustments. &bull; Coordinate and plan for holidays, special events, training sessions, and other non-productive time (NPT). &bull; Track and report on Scheduling Coverage, Forecast accuracy etc. &bull; Maintain clear and timely communication with relevant stakeholders regarding staffing and schedule changes. &bull; Flexible to work rotational shifts and week offs. &bull; Prepare and present WFM reports and insights to stakeholders and leadership teams. &bull; Drive continuous improvement in WFM processes, tools, and systems.
 
Any Graduation

Trust & Safety Analyst

Tamara

About us 
Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.
Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&amp;M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com , Coatue, Shorooq Partners, and Endeavor Catalyst, among others.
 Your role: 
Tamara s ambition is to become the region s favorite way to pay for what we call life s little essentials a new way of purchasing designed for and around our customers interests. We believe that great design has the ability to engage and inspire. 
The Trust &amp; Safety Analyst is a crucial member of our Fraud Management team, dedicated to mitigating fraud risks in customer interactions. You will play a vital role in protecting our customers and merchants from financial loss by employing your investigative skills and expertise in data analysis to identify and mitigate suspicious transactions. In this role, you'll be working closely with a cross-functional team consisting of policy managers, operations, product, data scientists, and others. 
 Your responsibilities: 
<ul>
<li>Monitor and analyze all Tamara s transactions:</li>
<ul>
<li>Utilize fraud detection software and tools to identify potential fraud cases based on risk scoring, anomaly detection, and behavioral analysis.</li>
<li>Review flagged transactions in detail, conducting thorough investigations to confirm or dispel suspicions.</li>
<li>Analyze patterns and trends in fraudulent activity to develop and refine fraud prevention strategies.</li>
</ul>
<li>Execute on Data analytics:</li>
<ul>
<li>Extract insights (via SQL/Python) from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities</li>
<li>Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.</li>
<li> </li>
</ul>
<li>Implement Preventative measures:</li>
<ul>
<li>Implement and update fraud prevention policies and procedures within the BNPL platform.</li>
<li>Develop and recommend proactive measures to mitigate future fraud risks with product teams.</li>
<li>Collaborate with other departments to raise awareness of fraud risks and best practices.</li>
</ul>
<li>Communication and reporting:</li>
<ul>
<li>Clearly communicate complex fraud findings and recommendations to stakeholders at all levels.</li>
<li>Prepare regular reports on fraud activity trends and prevention efforts.</li>
<li>Present findings and insights to management teams and key decision-makers.</li>
<li>Mentor and show the ropes to our more junior colleagues.</li>
</ul>
</ul>
 
 Your expertise: 
<ul>
<li>Bachelor's degree or equivalent, with a minimum of 3 years of experience in fraud management, ideally in an e-commerce environment, demonstrating a strong focus on product and customer experience. Alternatively we are looking for seasoned data analysts with at least 4 years of experience with a deep interest in stopping the baddies .</li>
<li>Proven ability to develop and implement fraud rules, with a keen interest in continuous improvement of processes,customer/merchant experiences.</li>
<li>Technical proficiency in SQL, Python/R and Excel (at least 2 years of experience) with experience in fraud scorecard development and a plus for experience with machine learning in fraud detection</li>
<li>Self-motivated and responsive, especially during peak periods of fraud activity with a curiosity and willingness to learn and apply emerging trends in fraud management</li>
<li>Strong problem-solving skills, including the ability to stay calm under pressure, excellent negotiation abilities and a talent for multitasking</li>
<li>Comfortable challenging the status quo to innovate and push for advanced, effective solutions in fraud management </li>
</ul>
 Join the revolution 
Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 
We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.
All qualified individuals are encouraged to apply.
To learn more about how we protect your privacy, please visit our Candidate privacy notice .

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 1 year of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
 </li>
 <li>
 1 year of experience in managing projects and defining project scope, goals, and deliverables.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in SQL (e.g., MySQL, MapReduce), including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
 </li>
 <li>
 Experience in data analysis and statistical modeling.
 </li>
 <li>
 Experience with fraud and abuse dynamics in online platforms.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Fast-paced, dynamic, and proactive, YouTube&rsquo;s Trust &amp; Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust &amp; Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
 
 
 As a Scaled Abuse Analyst, you will be passionate about technologies and use your experience with analyzing large-scale data and scaled systems of review. You will be in a dynamic, demanding environment where no two days are ever the same. You will be a key contributor, independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technological challenges and setting scalable standards.
 
 
 At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Apply advanced statistical methods to large data sets to understand the impact of abuse to the YouTube ecosystem. Provide data-driven insights and recommendations for effective abuse prevention and enforcement.
 </li>
 <li>
 Learn complex and technical concepts and systems and deliver meaningful results using them. Communicate technical results and methods clearly.
 </li>
 <li>
 Identify product vulnerabilities and abuse trends by performing investigations using various data sources. Contribute strategy and development of new workflows against additional known vectors of abuse.
 </li>
 <li>
 Collaborate with stakeholders and partners in engineering, product, policy and legal to drive complex anti-abuse solutions involving and impacting various cross-functional areas.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Scaled Abuse Analyst

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.</li>
<li>5 years of experience managing projects and defining project scope, goals, and deliverables.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience in a technical field (computer science, engineering, math, physics).</li>
<li>Experience in data analysis and related tools and processes.</li>
<li>Experience in one of the following areas: deriving actionable insights, root-causes and intelligence from complex data sources; rolling out security policies, measuring and communicating impact; cyber security, protecting accounts against any form of cyber threat; or using large-scale data analysis, to resolve complex problems, processes or operations.</li>
<li>Ability to influence cross-functionally at various levels.</li>
<li>Excellent communication (written and verbal) and presentation skills.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Trust &amp; Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what&rsquo;s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

At Google we work hard to earn our users&rsquo; trust every day. Trust &amp; Safety is Google&rsquo;s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google&rsquo;s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Analyze and solve complex problems using data and statistical methods.</li>
<li>Identify and prevent fraud and abuse.</li>
<li>Improve tools and automated systems through data analysis, technical expertise, and present to stakeholders.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Scaled Abuse Engineering Analyst, Trust and Safety Ads

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
 </li>
 <li>
 5 years of experience managing projects and defining project scope, goals, and deliverables.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Master&rsquo;s or Ph.D. degree in a quantitative discipline (e.g., Computer Science, Statistics, Mathematics, Operations Research etc.)
 </li>
 <li>
 5 years of experience in a large-scale data analysis or data science setting, including abuse and fraud disciplines, with a focus on web security, harmful content moderation and threat analysis.
 </li>
 <li>
 Experience in scripting languages (e.g., C/C++) with proficiency in programming languages (e.g., Python, Julia) and database languages like SQL.
 </li>
 <li>
 Experience with prompt engineering and fine-tuning LLMs.
 </li>
 <li>
 Proficiency in applying machine learning techniques to large datasets.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Trust &amp; Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what&rsquo;s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
 
 
 The AI Safety Protections team within Trust and Safety develops and implements cutting-edge AI/LLM-powered solutions to ensure the safety of generative AI across Google's products. This includes safeguards for consumer products, enterprise offerings (Vertex AI), on-device applications, as well as foundational models (Gemini, Juno, Veo) in collaboration with Google DeepMind. We are a team of passionate data scientists and machine learning experts dedicated to mitigating risks associated with generative AI, and addressing real-world safety with LLM/AI technology (e.g., imminent threat, child safety).
 
 
 As a member of our team, you will have the opportunity to apply the latest advancements in AI/LLM, work with teams developing cutting-edge AI technologies, as well as protecting the world from real-world harms.
 
 
 This role works with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop scalable safety solutions for AI products across Google by leveraging advanced machine learning and AI techniques.
 </li>
 <li>
 Apply statistical and data science methods to examine Google's protection measures, uncover potential shortcomings, and develop actionable insights for continuous security enhancement.
 </li>
 <li>
 Drive business outcomes by crafting compelling data stories for a variety of stakeholders, including executive leadership.
 </li>
 <li>
 Develop automated data pipelines and self-service dashboards to provide timely insights at scale.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

AI Safety Data Scientist

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data. 
</li>
<li>5 years of experience managing projects and defining project scope, goals, and deliverables.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Master&rsquo;s or Ph.D. degree in a quantitative discipline (e.g., Computer Science, Statistics, Mathematics, Operations Research etc.)</li>
<li>5 years of experience in a large-scale data analysis or data science setting, including abuse and fraud disciplines, with a focus on web security, harmful content moderation and threat analysis.</li>
<li>Experience in scripting languages (e.g., C/C++) with proficiency in programming languages (e.g., Python, Julia) and database languages like SQL.</li>
<li>Experience with prompt engineering and fine-tuning LLMs.</li>
<li>Proficiency in applying machine learning techniques to large datasets.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Trust &amp; Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what&rsquo;s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

The AI Safety Protections team within Trust and Safety develops and implements cutting-edge AI/LLM-powered solutions to ensure the safety of generative AI across Google's products. This includes safeguards for consumer products, enterprise offerings (Vertex AI), on-device applications, as well as foundational models (Gemini, Juno, Veo) in collaboration with Google DeepMind. We are a team of passionate data scientists and machine learning experts dedicated to mitigating risks associated with generative AI, and addressing real-world safety with LLM/AI technology (e.g., imminent threat, child safety).
As a member of our team, you will have the opportunity to apply the latest advancements in AI/LLM, work with teams developing cutting-edge AI technologies, as well as protecting the world from real-world harms.
This role works with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Develop scalable safety solutions for AI products across Google by leveraging advanced machine learning and AI techniques.</li>
<li>Apply statistical and data science methods to examine Google's protection measures, uncover potential shortcomings, and develop actionable insights for continuous security enhancement.</li>
<li>Drive business outcomes by crafting compelling data stories for a variety of stakeholders, including executive leadership.</li>
<li>Develop automated data pipelines and self-service dashboards to provide timely insights at scale.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

TikTok

Global Operations
 
ADSEO Quality Assurance Analyst, English - Austin
 
Location
 :
 
Austin
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A50217
 
Responsibilities
 
About the team: 
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community
 
Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams.
 
The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams.
 They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role.
 
Responsibilities
 <ul>
<li>Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.</li>
<li>Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.</li>
<li>Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.</li>
<li>Perform daily audits and provide analysis of errors and feedback to respective teams.</li>
<li>Compile & deliver regular performance data reports to SME & management teams as required.</li>
<li>Conduct regular RCA escalations through the relevant process.</li>
<li>Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.</li>
<li>Participate in or lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.</li>
<li>Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.</li>
<li>Be able & willing to support or backfill temporary gaps in market support.</li>
<li>Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.</li>
<li>Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.</li>
<li>Design/help to design a training plan and implement it according to the timeline</li>
<li>Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Bachelor's degree and above or equivalent experience in a short video product user industry.</li>
<li>Minimum 1-year QA relevant experience in trust and safety or policy in a major tech or media company.</li>
<li>High proficiency in English is required as the role requires written and spoken communication with English markets, and it is also the working language.</li>
<li>Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.</li>
<li>Familiar with the business logic of labeling and working mode of the upstream and downstream teams.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.</li>
<li>Familiarity with Microsoft Office Suite (PPT / Excel / Word).</li>
<li>Familiarity with machine learning and content understanding.</li>
<li>Solid presentation, communication and interpersonal skills.</li>
</ul>
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
Trust & Safety
 
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
 
​
 
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

ADSEO Quality Assurance Analyst, English - Austin

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