unit secretary

Trinity Health

Employment Type: 
Full time
 
Shift: 
Day Shift
 
Description: 
Position Summary: Provide administrative support to the unit. This position is a 12-hour dayshift 7 am to 7:30 pm (scheduled days rotate; requires availability to work any scheduled day of the week including weekends).
 
What You Will Do: 
<ul>
<li>Initiate and receive communications from Nursing Unit Director or designated Charge Nurse and Nursing Unit staff verbally, via telephone, mail, pneumatic tube, and computer system.</li>
<li>Communicate effectively with patients or their families to meet the needs of the population served.</li>
<li>Assemble new charts, record specified clinical information, file reports, imprint forms in clinical record, check discharge chart for completion by nurse responsible, maintains patient records.</li>
<li>Operates computer for transcribing diagnostic orders and other computer transactions as resented.</li>
<li>Maintains pertinent hospital data and records.</li>
<li>Orders and maintains supplies for the nursing unit.</li>
<li>Actively participates in all Codes and drills as scheduled.</li>
<li>Performs other job-related duties within job scope as requested by supervisor.</li>
</ul>
What You Will Need: 
<ul>
<li>High School Diploma or GED</li>
<li>A Certificate of satisfactory completion of a formal Unit Secretary program or previous related experience is required.</li>
<li>Good customer-service and communication skills.</li>
</ul>
Position Highlights and Benefits
 
<ul>
<li>We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.</li>
<li>We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.</li>
</ul>
Ministry/Facility Information: 
<ul>
<li>A member of Trinity Health,one of the largest multi-institutional Catholic health care delivery systems in the nation,Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life.</li>
<li>We are committed to providing compassionate and holistic person-centered care.</li>
</ul>
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Clinical Support Coordinator (Unit Secretary) - CCU

Noland Health Services

Available Shift 7p-7a: 
Summary of Duties: 
Observes cardiac monitors and notifies staff of any changes in dysrhythmias. Provides support for the nursing station which includes answering telephones, answering the patient call lights, maintaining charts, transcribing physicians’ orders, and keeping adequate supplies of forms and general supplies. Greets physicians, families, and visitors.
 
Essential Job Functions: 
<ul>
<li>Surveys, continuously, cardiac activity of all patients on telemetry for abnormal heart rhythms, rates and pattern changes.</li>
<li>Reports pertinent dysrhythmia and other data to licensed nursing staff.</li>
<li>Identifies and documents cardiac dysrhythmias correctly.</li>
<li>Runs rhythm strip for changes in heart rhythm, rate and pattern changes, and documents in medical record.</li>
<li>Obtains a rhythm strip at the time of admission and every four (4) hours.</li>
<li>Answers telephones at the unit in a professional, courteous, and informative manner.</li>
<li>Takes complete and accurate messages.</li>
<li>Greets visitors, physicians, families, vendors, and others entering the facility professionally and courteously providing information as needed.</li>
<li>Answers, processes, locates, and dispatches staff from calls received from the nurse call system promptly. Notifies the charge nurse or unit manager of those staff who cannot be located.</li>
<li>Assists the Nurse Manager in ensuring all nurse and PCT assignments are documented in the Assignment Book.</li>
<li>Communicates with coworkers in a respectful and courteous manner.</li>
<li>Answers call lights and relays information promptly to nursing or other ancillary staff.</li>
<li>Assembles, identifies, and maintains patient medical records. Assures that open medical records on the unit are maintained in an organized manner, and files reports and other documents in the record in a timely and complete manner as obtained.</li>
<li>Reports to the Director of Clinical Services or Administrator H and P’s not in the patient’s file within 24 hours of admission or of signatures that cannot be obtained.</li>
<li>Obtains signed consents and authorizations from patients and/or families during the admission process, and assists nursing staff with admission process as requested.</li>
<li>Transcribes physicians’ orders on Medication Administration Records, Kardex, Treatment Plans, etc. and notifies nursing of discrepancies.</li>
<li>Assists in arranging for and making patient appointments for diagnostic and therapeutic services.</li>
<li>Files diagnostic reports, special procedure forms, restraint forms, consults, etc. in the medical record.</li>
<li>Schedules and provides follow-up regarding ancillary services sent outside the facility.</li>
<li>Prepares an outpatient folder with all necessary chart copies for all outpatient surgeries and procedures.</li>
<li>Prepares and maintains a minimum of 10 admission packets at all times.</li>
<li>Maintains logs of patients sent out of the facility for services, those receiving blood/blood products, restraints, and other data as assigned.</li>
<li>Assists Medical Record Coordinator or designee with transferring of open medical records to closed record status upon a patient’s discharge, and with record reviews as requested.</li>
<li>Organizes and maintains adequate supplies of all forms at the nursing station which are used in the medical records.</li>
<li>Enters new diet orders and/or diet changes into the order entry computer system.</li>
<li>Runs errands to obtain supplies, medications, etc.</li>
<li>Assists physicians, nursing staff, ancillary staff, and management with copying, typing, filing, and other clerical functions.</li>
<li>Performs new patient admissions, patient transfers, and patient discharges in the CPSI system.</li>
<li>Maintain an orderly and clean nurses’ station.</li>
<li>Performs other duties as assigned.</li>
</ul>
Education: 
High School Diploma or GED Required
 
Experience: 
Minimum of one year of experience in a clerical position, hospital setting strongly preferred.
 
Physical Requirements for Essential Job Functions: 
<ul>
<li>Ability to lift up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.</li>
<li>Must be able to write and have gross and fine motor skills to operate equipment in the work area.</li>
<li>Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.</li>
</ul>

Unit Secretary - Monitor Tech - Full Time

Akron Children's

<div></div><div><h2 class="jobSectionHeader">Job Description</h2>
Job Requisition Number 33854
<div><div>Part Time (24 hours per week)</div><div></div><div>
3:00pm to 11:30pm includes every other weekend and holiday rotation</div><div>
Onsite for Inpatient Behavioral Health Unit</div><div></div><div> 
Summary:</div> 
Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.<div> 
Responsibilities:</div> 
1. Performs record organization and transcription of orders by completing necessary forms and requisitions.
2.Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
3.Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
4.Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care
5.Maintains the physical environment of the area
6.Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
7.Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.
8.Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
9.Other duties as required. 
Technical Expertise<ul><li>
Ability to prioritize and multi-task utilizing sound judgement.</li><li>
Must have good communication, interpersonal and organizational skills.</li><li>
Experience working with all levels within an organization is preferred.</li><li>
Experience in healthcare is preferred. Knowledge of medical terminology preferred.</li><li>
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.</li></ul>
Education and Experience<ul><li>
Education: High School diploma or equivalent.</li><li>
Certification: Heartsaver AED required within 90 days of employment.</li><li>
Years of experience: None required</li><li>
Years of experience supervising: None required</li></ul><div>
Part Time</div><div></div><div>
FTE: 0.600000</div><div></div><div> 
Status: Onsite</div></div></div>

Unit Secretary Inpatient Behavioral Health Unit

Temple University Health System

Provides direct and indirect patient care duties under the guidance and direction of the registered nurse. Responsible for implementing components of the plan of care through the initiation/completion of procedures relating to basic human, mental health and social needs; comfort, safety and emergency measures; activities of daily living; personal care needs; nutrition and fluid needs; and elimination needs. Measures vitals signs, interprets cardiac monitoring strips, identifies dysrhythmias, documents monitoring strips and reports information to the registered nurse. Performs ECGs, venipuncture, capillary blood glucose testing, and Unit Secretary, Patient Transport and Environment of Care duties.
 
Education
 Other Successful completion of Nurses Aide/Medical Assistant Training and Competency Evaluation program or successful completion of the Fundamentals of Nursing Care Course in a Registered Professional Nurse program. Required
 High School Diploma or Equivalent Preferred
 
Experience
 General Experience as a nursing assistant, medical assistant, monitor technician and/or unit secretary. Preferred
 General Experience as a nursing assistant, medical assistant, monitor technician, phlebotomist and/or unit secretary - for Medical Telemetry Preferred
 
Licenses

PATIENT CARE TECHNICIAN- 6A Medical Surgical- 24HR Night Shift - Episcopal Campus

UMass Memorial Health

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$19.74 - $28.59
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Scheduled Hours:
Shift:
1 - Day Shift, 12 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 1226 Nursing 7 ICU
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team.
 
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services. 
The Patient Care Tech III (PCT III) brings an additional skill set to the table. PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay, and Harrington Telemetry Certified &amp; Step-Down Unit are eligible for this level.
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight. 
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab. 
9. Phlebotomy in certain locations. 
10. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
11. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
12. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure. 
13. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
 
14. Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom. 
15. Replenishes patient and unit supplies and equipment. 
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
The PCT III must fit into one of these specialties:
Unit Secretary 
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records. Enters data or retrieves medical information from the electronic medical record systems.
Remote Video Monitoring 
Continuously observes multiple patients utilizing the remote video monitoring system. 
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.
Telemetry Certified &amp; Step-Down Unit - Harrington 
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
2. Current Basic Life Support. 
Experience/Skills: 
Required: 
1. Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Medical Terminology. 
4. Computer skills. 
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 
6. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed. 
7. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. 
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

7 ICU, PCT III, 24 Hours, Days

Tenet Healthcare

<div>Overview
 
﻿
Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If youre dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team! 
At Good Samaritan Medical Center, we understand that our greatest asset is our dedicated team of professionals. That&rsquo;s why we offer more than a job &ndash; we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
<ul>
<li>Medical, dental, vision, and life insurance</li>
<li>401(k) retirement savings plan with employer match</li>
<li>Generous paid time off</li>
<li>Career development and continuing education opportunities</li>
<li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li>
<li>Employee Assistance program, Employee discount program</li>
<li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, auto &amp; home insurance</li>
</ul>
Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary
Per Diem, Nights

Position Summary

A Patient Care Technician is responsible and accountable for assisting the RN or LPN in the provision of patient care and tending to the personal care needs of the patient as directed by the RN or LPN, as well as functioning as a unit secretary. Unit Secretary duties include, but are not limited to, the transcription and data entry of physician orders, retrieving patient information, maintaining patients' data records, answering phones, taking and reporting messages, running errands, delivery and pick up of specimens and supplies, as well as ordering and restocking of unit supplies.
Responsibilities
<ul><li>Reports for scheduled shift on time and prepared to assume responsibilities.</li><li>
Attends and participates in meetings and is responsible for information communicated at meetings.</li><li>
Adheres to Corporate, Regional, hospital and departmental policy and procedure 100% of the time.</li><li>
Assists all patients, family members, physicians, visitors and employees in a professional and courteous manner.</li><li>
Follows Infection Control procedures at all times.</li><li>
Adheres to the Safety Policies and Procedures, the use of MSDS sheets, Hazardous Material procedures, and Safety Codes.</li><li>
Demonstrates adequate knowledge of Security issues, i.e., personal protection, protection of personnel and hospital property.</li><li>
Adheres to the following environmental care standards. Demonstrates adequate knowledge of Safety Policies and Procedures, the use of MSDS sheets, Hazardous Material procedures, and Safety Codes.</li><li>
Demonstrates the ability to adapt to varied age-specific patient populations.</li></ul>
Qualifications
EDUCATION.<ul><li>
Minimum: High School Diploma or equivalent.</li></ul> 
EXPERIENCE:<ul><li>
Previous Patient Care Technician experience preferred.</li></ul> 
REQUIRED CERTIFICATION/LICENSURE/REGISTRATION:<ul><li>
Certified Nursing Assistant (C.N.A) or E.M.T. and documented evidence of successful completion of an accredited nursing school program.</li><li>
Current American Heart Association BLS Certification</li><li>
Crisis Prevention Intervention (CPI) &ndash; 90 days from hired date</li></ul> 
OTHER QUALIFICATIONS:<ul><li>
None required.</li></ul> 
#LI-NW1

Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: http://www.uscis.gov/e-verify 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603005495</div>
 
<ul><li>Reports for scheduled shift on time and prepared to assume responsibilities.</li><li>
Attends and participates in meetings and is responsible for information communicated at meetings.</li><li>
Adheres to Corporate, Regional, hospital and departmental policy and procedure 100% of the time.</li><li>
Assists all patients, family members, physicians, visitors and employees in a professional and courteous manner.</li><li>
Follows Infection Control procedures at all times.</li><li>
Adheres to the Safety Policies and Procedures, the use of MSDS sheets, Hazardous Material procedures, and Safety Codes.</li><li>
Demonstrates adequate knowledge of Security issues, i.e., personal protection, protection of personnel and hospital property.</li><li>
Adheres to the following environmental care standards. Demonstrates adequate knowledge of Safety Policies and Procedures, the use of MSDS sheets, Hazardous Material procedures, and Safety Codes.</li><li>
Demonstrates the ability to adapt to varied age-specific patient populations.</li></ul>
 
<div>EDUCATION.<ul><li>
Minimum: High School Diploma or equivalent.</li></ul> 
EXPERIENCE:<ul><li>
Previous Patient Care Technician experience preferred.</li></ul> 
REQUIRED CERTIFICATION/LICENSURE/REGISTRATION:<ul><li>
Certified Nursing Assistant (C.N.A) or E.M.T. and documented evidence of successful completion of an accredited nursing school program.</li><li>
Current American Heart Association BLS Certification</li><li>
Crisis Prevention Intervention (CPI) &ndash; 90 days from hired date</li></ul> 
OTHER QUALIFICATIONS:<ul><li>
None required.</li></ul> 
#LI-NW1</div>

Patient Care Tech (PCT) - Float Pool

Penn Medicine

<div>Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. 
 
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? 
Nursing Assistant - Full Time
3/12's, 7:00pm - 7:30am
Every third weekend required, holiday rotation
Summary: 
<ul><li>
Cross trained position to be assigned either in a Unit Secretary or Nursing Assistant role. The Unit Secretary is responsible for general office management, clerical and receptionist duties on the Nursing Unit. The Unit Secretary facilitates order entry and processing coordinates administrative support activities. The Nursing Assistant position provides patient care under the direction and supervision of a Registered Nurse. Both the Unit Secretary and Nursing Assistant performs duties that support the operation of the nursing unit and adheres to Nursing Policies and Procedures and Organizational Goals and Objectives.</li></ul>
Responsibilities: 
<ul><li>
Communications and Customer Service Welcomes and greets patients and visitors to the unit. Demonstrates pleasant, professional communication skills when speaking with patients, visitors, nursing staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers phone calls to appropriate person and is reliable with messages. Assists visitors find patient rooms, staff members and other resources. Facilitates transport of patients at discharge. Facilitates the patient belongings process as needed, including that the handoff of belongings occurs at admission, transfer and discharge. Facilitates calls to physician on behalf of nurses, avoiding duplication. Demonstrates correct use of communication systems such as intercom, pager system, phone functions, pneumatic tube, and other department based systems. Uses unit specific communication tools and applies to practice. Checks email regularly and posts items at the request of nursing leadership. Seeks clarification from Nurse Manager or Director as needed. Performs follow up phone calls to patients if requested by nursing leadership. Performs customer service rounding and surveys for patients upon request of nursing leadership. Answers call bells in a timely manner and communicates needs to responsible staff, or handles themselves if a simple request. Follows up to ensure that call bells have been addressed. 
 
Electronic Order Management and Order Processing Provides assistance to physicians, nurses, and other healthcare professionals as needed in accurate and efficient entry of computer orders (CPOE). Promotes and encourages CPOE. Demonstrates knowledge of order sets that the practitioners may use with CPOE. Actively uses Soarian feedback to report to CMIO and physician analysts any physicians who need monitoring or follow up on their CPOE practices. Provides for the accurate and timely processing of Orders, including follow up phone calls, completing consult forms and legibly transcribing on the kardex or any other forms. Monitors frequently for new alerts and other new items on electronic work lists such as Order Acknowledgement Work list, Alerts Work List and Interventions Work List. Notifies the nurses and nursing assistants promptly of any new orders, discontinued orders, alerts, specimens to be collected or treatments. Checks hourly for Order Session Summary reports while still in existence. Reprints orders from Reprint Facility or Operational Reporting as needed. Ensures that the Transfer Level of Care Med Rec Report is on the chart of all preoperative patients. Flags the physical chart when any new orders have been written or electronically entered. Follows unit protocol for dispatch of written medication orders to Pharmacy. Communicates stat orders to the nurse immediately upon receipt. Enters into Soarian any written non-medication patient care orders. Ensures that labeled specimens are sent to laboratory promptly, when requested. Notifies RN if there are any unclear or incorrect orders. Recopies Kardex or other forms when needed. Reviews Kardex or Daily Clipboard for Daily Lab Orders and enters these for the next day. With RN input, addresses and removes all remaining new orders from the work list before shift change and discharge. Performs Order Entry, Cancel Order, Order Inquiry functions when needed. Reviews orders regularly. Facilitates the patient schedule. Coordinates when there are multiple tests ordered and keeps track of patient location. Monitors specialty bed ordering and discontinuation when patient no longer needs. Initiates the location order set for inpatients who are going to surgery. 
 
Chart Management Places correct labels on all paper chart forms (front and back). Ensures all chart forms are properly labeled. Adds blank forms to charts as needed. Keeps charts neat and pages secure (reinforced). Maintains charts in accordance with CCH Policy &amp; Procedure for sequence. Neatly files any remaining paper chart forms into their appropriate location. Thins charts as needed per policy &amp; procedure, Prepares charts for admission, transfer and discharge. Prints ExitCare documents upon request and puts chart copy in chart 
prepares education packets at request of nurses to use in their patient teaching. Facilitates record requests from or to CCH or other facilities as needed. Assists with metrics and reporting requirements that may arise, for example recording quality improvement information onto logs or printing workflow reports. 
 
Patient Flow Responsibilities Prints ExitCare documents upon request and puts chart copy in chart 
prepares education packets at request of nurses to use in their patient teaching. Prints or copies records for patient transfer to another institution when case management is not available. Uses the Soarian Financial Application to enter Admissions, Transfers, Discharges, Service Updates, status updates (outpatient to observation status for example), Patient Location management, and other ADT functions as needed and in a timely manner. Monitors isolation census in consultation with RN- removing patient from isolation and discontinuing isolation equipment if screening has returned negative. Updates isolation code in Soarian if requested. Maintains census logs. Prints census sheet for the next shift as requested. Ensures that required Medicare paperwork has been signed and given to the patient and the chart copy placed in the chart when Case Management is not available. In ACC, assists in preparing stretchers and picking up blood products from the blood bank. 
 
Nursing Assistant - Patient Care Responsibilities Provides age appropriate care for the patient population served. For example, gives consideration to growth &amp; developmental phase of life, to age related factors such as thermal regulation, nutrition, safety and functional needs of the patient. Uses appropriate resources for patients with special needs such as language barriers, sensory problems, altered cognition, cultural and religious needs. Integrates principles of infection control &amp; infection prevention into practice. Uses standard precautions and uses personal protective equipment. Interacts with the patient in a manner that preserves patient dignity, privacy, and meets psychosocial needs of the patient. Bathes patients and provides assistance with hygiene. (Includes baths, mouth care, shaves males, combs hair, washes patient&rsquo;s hair as requested.) Changes bed linens for occupied and unoccupied beds. Changes incontinent patients promptly and provides appropriate skin care. Empties bedpans, urinals, commodes, and assists patient to the bathroom. Assists patients with meals, feeds patients as needed. Distributes nourishments as scheduled. Provides fresh water at bedside as appropriate. Measures and records intake and output. Positions patients correctly, aligns and supports torso and limbs as directed and per patient comfort. Transports patients via wheelchair or stretcher using safety measures appropriate for patient and vehicle. Uses proper body mechanics when transferring patient during ambulation and bed &ndash; chair transfers. Makes hourly rounds for patient safety and customer service. Responds to patient call lights in a timely manner. Obtains vital signs and weights, and records. Applies chest leads for patients on remote telemetry monitoring, and performs basic troubleshooting, such as replacing loose or missing electrodes. Collects and labels urine, stool, sputum specimens as directed. Inventories patient belongings at admission, transfer and discharge. Provides 1:1 patient supervision in &ldquo;Sitter&rdquo; role for patient safety and suicide precautions. Uses resources and references for reviewing policies and procedures, information needed to complete job duties. Prioritizes and organizes work effectively within assigned shift. Performs procedures within the scope of the Policy and Procedure Manual. 
 
Communication Communicates patient and unit information to the RN and interdisciplinary care team in a timely manner. Seeks help from RN when needed. Informs the RN when experiencing difficulty completing an assignment. Receives report and clarifies information as needed. Informs RN when leaving the unit for any reason. Accepts assignments and performs as a team member. Introduces self to patient and explains procedures to patient and family. Reinforces information to patients and family such as safety precautions for falls prevention, visiting hours, etc. 
 
Documentation Documents patient care in an accurate, professional and timely manner using Soarian and paper documentation forms according to policy and procedure. 
 
Role Development Develops own knowledge via practice, observation, and attending continuing education programs. Promotes best practice by demonstrating a commitment to quality patient care. Promotes innovation and creativity in the practice environment. Serves as a preceptor and mentor for new employees. Accepts constructive feedback about performance or behaviors and shows evidence of change. Demonstrates verbal and writing skills that are appropriate for healthcare communication. Adheres to the Department of Nursing Dress Code. 
 
Department of Nursing and Organization Support Attends assigned committee meetings and contributes to the committees. Communicates support of organizational values and strategies. Supports the following organizational programs: Magnet&reg; , Hospital of Distinction, Joint Commission Disease Specific Certification, Nursing Councils. Performs job duties in accordance with these standards. Maintains attendance/lateness standards in accordance with Hospital policy. 
 
Departmental Support Maintains equipment in working order. Uses equipment appropriately, follows Department policies for equipment and supply use, cleaning and maintenance. Performs assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives. For example, quality control measures, emergency equipment checks, nutrition area cleanliness, etc. Performs assigned duties such as unit errands, stocking supplies, returning equipment to Central Supply, answering unit phone, etc. Adheres to unit programs to support patient care such as maintaining a quiet environment, hourly patient rounds, customer service, etc. Attends staff meetings on a regular basis. Keeps patient care area and work environment neat and organized.</li></ul> 
Credentials: 
<ul><li>
Basic Cardiac Life Support (Required)
</li><li>Certified Nurse Aid</li><li>
Certified Nursing Assistant preferred.</li></ul>
Education or Equivalent Experience: 
<ul><li>
H.S. Diploma/GED (Required)</li><li>
Education Specialization: Equivalent Experience:&bull;And 0-1 years Training and/or experience at an acute care facility or student nurse with hospital based clinical experience&bull;0-1 years Previous secretarial skills or healthcare experience</li></ul>
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. 
 
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.</div>

Nursing Assistant - Heart Failure Unit

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