universal banker

Sunflower Bank

<div><p>At Sunflower Bank, N.A., we&rsquo;re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it&rsquo;s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.</p><p><b>
Sunflower Bank, N.A.</b> is looking for an energetic, highly motivated individual to fill the position of a <b>Universal Banker</b> at our <b>Alameda </b>branch!</p><p>
Customer Service experience is a MUST</p><p>
Cash Handling experience is a MUST</p><p>
Banking experience is a plus but not required- WILL TRAIN!</p><p>
Excellent Benefits, PTO, Incentive Pay, and company perks!</p><p><b><i>
This full-time position works 40 hours per week.</i></b></p><p><b>
Description:</b></p><p>
The <b>Universal Banker</b> is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers.</p><p><i>
If you are dedicated to providing exceptional customer service, detailed-oriented, possess good computer skills, this is the job for you!</i></p><p><b>
Responsibilities:</b></p><ul><li>
Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.</li><li>
Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.</li><li>
Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.</li><li>
Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.</li><li>
Provide information to customers regarding promotions, contests, and new account options.</li></ul><p><b>
Education / Experience Preferred:</b></p><ul><li>
High School Diploma or equivalent.</li><li>
An equivalent combination of education and experienced may meet qualifications.</li></ul><p><i>
Pay is dependent on knowledge, skills, abilities, experience and location.</i></p><p><b>
Working Conditions</b></p><p>
The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.</p><p><b>
Sunflower Bank Benefits</b></p><p>
People choose to &ldquo;bank&rdquo; with us, but for those we serve, we&rsquo;re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.</p><p><br>
</p><p>Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:</p><ul><li>
Rooted in Strength</li><li>
Propelled by Growth</li><li>
Individuals in a Great Whole</li><li>
Creating Possibility</li><li>
Community Focused</li></ul><p></p><p><br>
Associates enjoy outstanding benefits, including:</p><ul><li>
401(k) Plan with 6% Match</li><li>
Health/Dental/Vision Insurance</li><li>
Company-paid Life Insurance</li><li>
Tuition Reimbursement</li><li>
Fitness Reimbursement</li><li>
Paid Time Off</li><li>
Volunteer Leave</li><li>
Paid Holidays</li><li>
Plus many more associate perks &amp; incentives!</li></ul><p>
If you qualify, apply online at www.sunflowerbank.com/careers.</p><p><b><i>
You&rsquo;ve never worked anyplace like Sunflower Bank!</i></b></p><p>
EOE/AA: Minorities/Females/Disabled/Vets</p><p>
Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.</p><p>
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.</p><p><i>
If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.</i></p></div>

Universal Banker

Wolf River Community Bank

<div><p><b>Join a Team Where You Can Truly Make an Impact &ndash; Become Our Next Universal Banker!</b></p><br>
<p></p>
<p>
Are you passionate about delivering exceptional customer experiences and ready to take your banking career to the next level? We&rsquo;re looking for a dynamic, service-focused <b>Universal Banker</b> to join our team! In this versatile role, you'll build lasting relationships with our customers while supporting a wide range of banking needs&mdash;from handling day-to-day transactions to opening new accounts and providing financial solutions. If you're someone who thrives in a collaborative environment, enjoys solving problems, and is eager to grow, we&rsquo;d love to meet you!</p><br>
<p></p>
<p>
You will provide direct customer service in a manner which results in satisfied customers and helps the Bank grow its business by promoting multiple products and service usage. This role is responsible for seamlessly blending banker and teller duties to provide comprehensive financial services to our valued customers. A Universal Banker is crucial in building and maintaining customer relationships while efficiently handling a variety of banking transactions in a timely manner.</p><br>
<p></p>
<p><b>
WHAT YOU&rsquo;LL DO:</b></p>
<p>
1. Customer Relationship Management:</p>
<ul><li> Proactively engage with customers to understand their financial goals and provide tailored solutions.</li></ul>
<ul><li> Cultivate lasting relationships by consistently delivering exceptional service.</li></ul>
<p>
2. Teller Services:</p>
<ul><li> Conduct a range of teller transactions, including deposits, withdrawals, and transfers, accurately and efficiently.</li></ul>
<p>
3. Banking Services:</p>
<ul><li> Open, close, and service various types of banking accounts.</li></ul>
<ul><li> Assist customers in understanding and managing their accounts</li></ul>
<p>
4. Financial Consultation:</p>
<ul><li> Conduct financial reviews with customers to assess their overall financial situation and provide guidance on achieving their financial objectives.</li></ul>
<ul><li> Stay informed about market trends, economic indicators, and changes in banking regulations to better assist customers.</li></ul>
<p>
5. Compliance and Security:</p>
<ul><li> Adhere to all banking regulations and internal policies to ensure compliance.</li></ul>
<ul><li> Maintain a high level of awareness regarding security procedures to safeguard customer information and bank assets.</li></ul>
<ul><li> Ensure confidentiality is always maintained.</li></ul>
<p>
6. Teamwork:</p>
<ul><li> Collaborate with other Universal Bankers and branch staff to create a positive work and efficient work environment.</li></ul>
<ul><li> Provide support and assistance to colleagues across the bank to enhance overall team effectiveness.</li></ul><p><b>
WHAT YOU&rsquo;LL NEED:</b></p>
<ul><li> Excellent customer relations demeanor; professional in appearance and communication.</li></ul>
<ul><li> Display a positive, team-oriented outlook with a natural tendency to cheer others on.</li></ul>
<ul><li> High school diploma or equivalent; bachelor&rsquo;s degree in finance, business, or related field is a plus.</li></ul>
<ul><li> Previous experience in customer service, cash handling or banking roles are preferred.</li></ul>
<ul><li> Strong interpersonal and communication skills.</li></ul>
<ul><li> Detail-oriented with a high level of accuracy for handling transactions, etc. needed.</li></ul>
<ul><li> Flexible to work a variable schedule and travel to other locations as needed.</li></ul>
<ul><li> Ability to multi-task while standing for extended periods of time.</li></ul>
<ul><li> Ability to effectively use a computer and essential applications, including but not limited to email, word processing, spreadsheets, and software applications relevant to the role.</li></ul><p><b>
WORK WITH US!!
</b></p><div>We are committed to building an awesome team! Here&rsquo;s some highlights of working with us:
<br>
<ul><li>Medical, dental &amp; vision insurance</li><li>401(k) retirement plan</li><li>Group term life insurance</li><li>Short-term &amp; long-term disability</li><li>Paid vacation &amp; holidays</li><li>Competitive pay with annual incentive bonus program</li><li>Work-life balance</li><li>Enjoy free nights and weekends</li><li>Paid volunteer program</li><li>Learning and development opportunities</li><li>Personal career development encouraged</li><li>Complimentary logo wear</li></ul></div>
<ul><li>Employee charitable giving fund</li><li>Dress for your day-style dress code</li><li>Fun at work: dress up days, catered lunches, Bingo and enter-to-win contests!</li><li>Be a part of an organization that makes decisions locally and supports 100s of causes in our community</li><li><b>Voted Best Bank &amp; Best Mortgage Lender of the Valley</b>!</li></ul><p><br>
</p><p><i>Wolf River Community Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, marital status, ancestry, disability, or veteran status.</i></p></div>

First Federal Bank of Kansas City

<div><p><b>First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven Family on a mission to help people build a better financial future.
</b></p><p><b>At First Federal, you&rsquo;ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You&rsquo;ll have boundless opportunities for growth &ndash; whether it&rsquo;s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.</b></p><p><b>
Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.</b></p><p>
Hear what our team members have to say:https://www.youtube.com/watch?v=GNPKmutbydo</p><h4 class="jobSectionHeader"><b>
JOB SUMMARY</b></h4><p>
The Universal Banker represents the bank in a manner that promotes the bank's brand through delivery of exceptional customer service, contributing to its growth, and maintaining and expanding customer relationships by proactively engaging with customers to discover their financial needs and provide product recommendations. Responsible for successful delivery of a range of banking products and services, including opening accounts, account maintenance, lending opportunities and conducting customer financial transactions in compliance with our policies, procedures, and security requirements as well as government regulations.</p><h4 class="jobSectionHeader"><b>
A DAY IN THE LIFE OF A UNIVERSAL BANKER</b></h4><p>
As a frontline representative of the bank, you have the extraordinary opportunity to be our first impression by engaging with our customers and community partners in the banking center and throughout the city. You will serve as a trusted advisor to develop and deepen relationships with those we serve in order to uncover financial needs and recommend the best products and services to help customers on their financial journey. You will also support the bank&rsquo;s brand and growth by actively serving the community through various volunteer activities.</p><h4 class="jobSectionHeader"><b>
ABOUT YOU</b></h4><p>
The ideal candidate will have the following skills, education, and experience:</p><ul><li>
High school diploma or general education degree (GED)</li><li>
Minimum of one year of sales experience or one year of experience in a financial institution having performed as a teller and/or personal/universal banker; new account experience preferred</li><li>
Strong customer service and sales skills</li><li>
Knowledge of deposit and credit banking products</li><li>
Strong communication and collaboration skills</li><li>
High level of attention to detail</li><li>
Ability to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank&rsquo;s growth, and enhances its image</li></ul><p>
If you&rsquo;d like to join the Family, apply now to start your journey toward a new, rewarding career in banking!
</p><p><b>Note:</b> The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.</p><p>
First Federal actively seeks to recruit and hire protected veterans.<br>
<br>
First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.</p><p>
</p><p>5fIJIXvWF4</p></div>

United Community Bank

<div>Overview:
<div><b>
Travel Universal Banker</b></div><div>
United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions.</div><div>
The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.</div>
What You&rsquo;ll Do:
<ul><li>This position requires up to 100% travel within designated market area</li><li>
Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers&rsquo; needs while considering perspectives and priorities of different customers</li><li>
Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.</li><li>
Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting</li><li>
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions</li><li>
Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer</li><li>
Educate customers on options for managing transactions using technology and all other tools and resources available</li><li>
Apply product and service knowledge to effectively solve customer problems</li><li>
Assist other staff in serving customers, answering telephones and performing other duties as necessary</li></ul>
Requirements For Success:
<div><b>
Requirements to be successful as a Travel Universal Banker</b></div><ul><li>
Minimum 3 years of retail sales experience</li><li>
Ability to work a flexible schedule and to accommodate travel to different branches as needed</li><li>
Knowledge of consumer credit structuring and lending practices</li><li>
Demonstrated analytical, accuracy and problem-solving skills</li><li>
Strong verbal and written interpersonal communication skills</li><li>
Experience with using and demonstrating digital products and self-service technologies</li></ul>
Conditions of Employment:
<div><b>
Conditions of Employment:</b></div><ul><li>
Must be able to pass a background and credit check</li><li>
This is a full-time non-remote position</li></ul><div></div><div><b><br>
FLSA Status:</b></div><div><ul><li>
Non-Exempt</li></ul><div><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div>
Pay Range: USD $18.00 - USD $23.74 /Hr.</div>

Travel Universal Banker

FirstBank

<div><p><b>Position Summary</b></p><p>
The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank&rsquo;s needs discovery process.</p><p><b>
Essential Duties &amp; Responsibilities:</b></p><ul><li>
Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate.</li><li>
Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.</li><li>
Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed.</li><li>
Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations.</li><li>
Model consistent, distinctive service to all customers when delivering the FirstBank service experience.</li><li>
Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols.</li><li>
Regular and reliable attendance.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Qualifications:</b></p><p><b>
Education</b></p><ul><li>
High school diploma or the equivalent required</li></ul><p><b>
Experience</b></p><ul><li>
Minimum of one year, with specific bank experience preferred</li></ul><p><b>
Certifications and Licenses</b></p><ul><li>
Notary preferred</li></ul></div>

Horizon Bank

<div><b>Job Overview</b><p><br>
The Universal Banker Supervisor will support the operations of the Universal Banker team as delegated by management, and solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Process customer transactions and new account opening timely, efficiently, and accurately. Complete customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer&rsquo;s needs and provide effective solutions. Must demonstrate a high of degree initiative and leadership and mastery of bank products and services, taking responsibility to keep up-to-date on changes.</p>
<p>
Universal Banker Supervisor generally has 3+ years of banking experience or professional sales experience in a service-oriented environment.</p><b><br>
Principal Accountabilities</b><p><br>
Provide on-site supervision to enhance a positive teamwork environment, focusing on Universal Banker activities, management directives and branch goals. Solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Represent the Bank to the customer in a courteous, professional manner in face-to-face and telephone communications. Provides timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. Maintain expert knowledge of bank processes, products and services, as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank&rsquo;s commitment to the communities in which we serve through support of local organizations and events.</p><b><br>
Duties</b><br>
<ul>
<li>Supervise Universal Banker activities based on management objectives and branch goals.</li>
<li>Display a high degree of initiative and influence others to deliver excellent customer experience, both internal and external.</li>
<li>Ability to solve complex issues related to transaction processing, new account opening and maintenance and customer needs.</li>
<li>Train and mentor new hires; provide ongoing training to advisors.</li>
<li>Approve system over-rides.</li>
<li>Responsible for proof operations.</li>
<li>Process customer transactions, customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Report suspicious transactions or unusual occurrences to supervisor.</li>
<li>Complete customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Recommend bank products and services to meet customer&rsquo;s changing needs.</li>
<li>Train on vault responsibilities for management of cash inventories</li>
<li>Efficiently gather customer information, identify financial needs, and educate customer on products and services. Recommend products based on the customer&rsquo;s needs.</li>
<li>Originate new deposit accounts including checking, savings, ATM/Debit Cards, money market, CDs, IRAs and commercial accounts.</li>
<li>Originate and provide advice on consumer loan products including personal loans, installment loans, home equity loans and lines of credit.</li>
<li>Originate business deposit accounts, associated services and refer additional products and service to Treasury Management or Business Banker.</li>
<li>Process basic life events including distribution of customers&rsquo; estates to beneficiaries from any deposit account. Recommend referrals to trust department when appropriate.</li>
<li>Educate customers on digital banking services and encourage electronic banking and e-statement adoption.</li>
<li>Develop long-standing relationships with customers by providing Exceptional Service and Sensible Advice through knowledge of bank products and services such as business, commercial and mortgage lending as well as trust services.</li>
<li>Participate in all office marketing and sales projects and promotions.</li>
<li>Partner with branch advisors to uncover customer needs and cross-sell opportunities.</li>
<li>Effectively use risk management tools to mitigate risk and minimize exposure to loss. Report unusual activity following established procedures.</li>
<li>Maintain established controls such as identification procedures, check holds, and all other pertinent verification necessary to transact business.</li>
<li>Promptly address customer questions and concerns through investigation. Report to management to formulate corrective action.</li>
<li>Conduct and document periodic risk reviews and run reports as needed.</li>
<li>Perform all work in compliance with established regulations, policies, and established procedures.</li>
<li>Maintain customer privacy and protect bank operations by keeping information private and confidential.</li>
<li>Participate in ongoing skill, sales training, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.</li>
<li>Other duties as assigned.</li>
</ul><br>
<b>Qualifications &amp; Skills</b><br>
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years of experience as a Universal Banker or the equivalent preferred; supervisory experience preferred.</li>
<li>Must successfully complete consumer lending training and consistently demonstrate the required level of mastery of the lending products and processes.</li>
<li>Strong sales initiative and ability to develop ongoing customer relationships.</li>
<li>Present a professional image and communicate effectively with the public, co-workers, management, customers and others in a courteous, positive and professional manner.</li>
<li>Ability to read, process, understand and apply written training material content to daily activity.</li>
<li>Ability to follow detailed instructions and a wide range of procedures requiring sound judgment.</li>
<li>Ability to perform basic mathematical computations using various business machines and/or computers.</li>
<li>Must have proficient typing and computer skills.</li>
</ul><br>
<b>Core Competencies</b><br>
<div>
<div><div><div><ul><li>Adaptability &amp; Flexibility</li>
</ul>
</div><div><ul><li>Prospecting and Referring</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Educating Others</li>
</ul>
</div><div><ul><li>Teamwork</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Problem Solving</li>
</ul>
</div><div><ul><li>Risk Assessment</li>
</ul>
</div></div><br>
</div></div><br>
<b>Physical Requirements</b><p><br>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).</p>
<div>
<div><div><div><p>Physical Demand:</p></div><div><br>
<p>
Percentage of Time:</p></div></div><div><br>
<div>
<p>Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.</p>
<p>
Able to observe actions of others to ensure safety and security of the facility.</p></div><div><br>
<p>
 90-100%</p></div></div><div><br>
<div>
<p>Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to remain in upright stationary position at counter height of approximately 48&rdquo; for long periods of time.</p></div><div><br>
<p>
50-75%</p></div></div><div><br>
<div>
<p>Able to grasp, move and sort forms and papers.</p></div><div><br>
<p>
90- 100%</p></div></div><div><br>
<div>
<p>Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.</p></div><div><br>
<p>
 75-100%</p></div></div><div><br>
<div>
<p>Occasionally position self to reach heights between floor and 6&rsquo;.</p></div><div><br>
<p>
&lt;25%</p></div></div><div><br>
<div>
<p>Must be able to lift up to 50 pounds at a time.</p></div><div><br>
<p>
&lt;5%</p>
</div>
</div><br>
</div></div><p><b>Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.</b></p><br>
<p></p>
<p><b>
#LI-DNI</b></p><br>
Job Reference: HRN02002</div>

Universal Banker Supervisor

Open Bank

<p></p><div><div>At Open Bank, we pride ourselves on being different and OPEN to new ideas and opportunities for our clients and employees.</div><div><br>
 We celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive compensation and benefits package to recruit, retain and reward top talent. We would like to be your partner in success and happiness!</div><div><br>
 Join our TEAM - <b>T</b>ogether <b>E</b>veryone <b>A</b>chieves <b>M</b>ore</div><p></p><p><b><br>
Job Title: Universal Banker II</b><br>
<b>Department: Wilshire Office</b></p><p>
We are looking for a <b>Universal Banker II </b>to join our Wilshire Office branch team at Open Bank! The Universal Banker II will be responsible for meeting with customers and non-customers to open all types of savings, checking and certificate of deposit accounts, based on discovery of customer needs, and to cross-sell appropriate Bank products and services of all types. Excellence in product knowledge and sales and service skills is essential. Must proactively discover needs and cross-sell the products and services that will appropriately meet those financial needs.</p><div><b><br>
Key Responsibilities:</b></div><ul><li>
Opens, closes, and renews all types of savings, certificate of deposit and checking products quickly and accurately.</li><li>
Provides exceptional service in handling clients in person or on the telephone.</li><li>
Maintains a cash drawer, balances, and audits the cash drawer according to policy and schedule.</li><li>
Processes Reject, Overdraft (OD), Non-Post, Stop and HOLD items.
</li><li>Review &amp; perform callback on various reports and items.</li><li>
Communicates with customers and mail out notices for NSF, OD, and Return Items.</li><li>
Research deposit account such as Account Statement Printing &amp; Image Printing.</li><li>
Scan New Account Documents for review and callback.</li><li>
Processes Outgoing wire and keyboard item input and complete next day review.</li><li>
Assist with Safe Deposit Box access to clients as well as assist in opening new deposit boxes.</li><li>
Process Mail and Courier deposit, Messenger Service Deposit, Mobile &amp; Remote Deposit, review, and submit.</li></ul><div><b>
Requirements/Qualifications:</b></div><ul><li>
Minimum one year of experience as an operation specialist in a bank operation required.</li><li>
Retail sales and service experience, including cash handling, a plus.</li><li>
Ability to respond effectively to the most sensitive inquiries or client complaints.</li><li>
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.</li><li>
Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, core banking process systems, e-mail, and on-line banking programs.</li><li>
Be able to handle large amounts of cash.</li></ul><p></p><div>
Employee Benefits &amp; Perks</div><ul><li><b>
Medical, Dental, &amp; Vision</b>: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.</li><li><b>
Life, Accidental Death &amp; Dismemberment, &amp; Long-Term Disability</b>: Open Bank pays 100% of the cost.</li><li><b>
Flexible Spending Account (FSA)</b>: Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.</li><li><b>
401(k) Retirement Savings Plan</b>: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.</li><li><b>
Paid Time Off (PTO)</b>: Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.</li><li><b>
Employee Assistance Program (EAP)</b>: The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.</li><li><b>
Company Paid Lunch:</b> Open Bank provides company paid lunch twice a week.</li></ul><div></div><div><br>
To view current job openings, please visit <b>Open Bank Careers Page</b>: https://myopenbank.com/about/#</div></div><p></p>

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