user experience manager

Al Tamimi & Company

<div>
 <p>
  <strong>
   <u>
    Role
   </u>
  </strong>
  : Employee Experience Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  Al Tamimi &amp; Company are seeking a highly engaging and service-oriented Employee Experience Manager to join our HR team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate will be an experienced HR professional with a strong background in HR Operations, employee experience, and lifecycle management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role is responsible for overseeing and continually enhancing the employee experience across the entire employee journey, from onboarding through to offboarding, ensuring HR processes are delivered efficiently, compliantly, and with a strong focus on service excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Working closely with HR colleagues, and business stakeholders across the firm, the Employee Experience Manager will play a key role in delivering operational excellence across HR processes, maintaining compliance with local employment regulations, driving process improvements, and supporting initiatives that foster employee engagement and a positive workplace culture.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Requirements
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources or a related field
  </li>
  <li>
   5-10 years of HR experience, with a strong focus on HR Operations, employee experience, onboarding, or lifecycle management
  </li>
  <li>
   <strong>
    Arabic
   </strong>
   language skills are preferred but not essential
  </li>
  <li>
   Experience managing onboarding or HR operations within a structured or high-volume environment
  </li>
  <li>
   Previous experience within a law firm or professional services environment is preferred
  </li>
  <li>
   Knowledge of UAE/GCC labour laws and employment regulations
  </li>
  <li>
   CIPD or equivalent HR certification is advantageous
  </li>
  <li>
   Experience using Oracle HR systems would be beneficial
  </li>
  <li>
   Strong customer service and stakeholder management skills
  </li>
  <li>
   Excellent organisational, planning, and coordination abilities
  </li>
  <li>
   Strong communication and interpersonal skills
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  <li>
   High attention to detail with a strong compliance mindset
  </li>
  <li>
   Ability to manage multiple priorities and work collaboratively across teams
  </li>
  <li>
   Strong problem-solving and process improvement capabilities
  </li>
  <li>
   Experience managing and developing teams
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Duties &amp; Responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead and manage employee lifecycle processes, ensuring a seamless and consistent employee experience from onboarding through to offboarding
  </li>
  <li>
   Oversee end-to-end onboarding processes, from offer acceptance to successful integration into the firm
  </li>
  <li>
   Coordinate with HR, IT, Finance, Administration, and other stakeholders to ensure all employee-related requirements are completed in a timely manner
  </li>
  <li>
   Manage pre-boarding activities, including contracts, documentation, background checks, visa processing, and employee communications
  </li>
  <li>
   Ensure all system access, equipment, and workspace arrangements are completed prior to employee start dates
  </li>
  <li>
   Deliver engaging onboarding sessions, induction programmes, and orientation activities
  </li>
  <li>
   Act as a trusted point of contact for employees, providing guidance and support throughout key stages of the employee lifecycle
  </li>
  <li>
   Work closely with Hiring Managers and business leaders to align onboarding plans and employee experience initiatives
  </li>
  <li>
   Partner with HR Business Partners and wider HR teams to ensure a consistent and high-quality employee experience across the firm
  </li>
  <li>
   Ensure compliance with local labour laws, company policies, and internal governance requirements
  </li>
  <li>
   Maintain accurate employee records and data integrity within HR systems
  </li>
  <li>
   Support internal and external audits relating to employee documentation and HR processes
  </li>
  <li>
   Continuously review and enhance HR operational processes to improve efficiency, compliance, and employee satisfaction
  </li>
  <li>
   Identify and implement best practices and innovative solutions to strengthen the employee experience
  </li>
  <li>
   Support employee engagement initiatives and contribute to fostering a positive and inclusive workplace culture
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Diversity Equity &amp; Inclusion
   </u>
  </strong>
 </p>
 <p>
  Essential to our success as a Professional Organisation is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.
 </p>
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  <br/>
 </p>
 <p>
  We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.
 </p>
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 </p>
 <p>
  Al Tamimi &amp; Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are interested in this role, click
  <em>
   <u>
    &lsquo;apply now&rsquo;
   </u>
  </em>
  to submit an up-to-date copy of your CV.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please note that due to the high number of applications received on job postings, only shortlisted candidates will be contacted.
 </p>
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 </p>
 <p>
  <em>
   *Applications submitted via recruitment agencies will not be considered.
  </em>
 </p>
</div>


Employee Experience Manager

Xsolla

<div><div><b>ABOUT US</b></div>
<div></div>
<div>Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.</div>
<div></div>
<div>For more information, visit xsolla.com.</div><div></div><div><p><br>
We are looking for a <b>PS Delivery Manager</b> to lead and support payment solution integrations from a technical, operational, and user-experience perspective.</p>
<p>
In this role, you will work closely with development, product, UX/UI, marketing, business development teams and external payment partners to ensure that new payment solutions are not only successfully integrated, but also well-documented, easy to use, performant, and aligned with game industry best practices.</p>
<p>
You will become a key subject matter expert throughout the integration lifecycle &mdash; from analyzing technical documentation and defining the setup to improving the customer journey, supporting launches, and identifying opportunities to enhance payment performance.</p>
<p>
 <b>What you&rsquo;ll do</b></p>
<ul>
<li><b>Analyze payment solution setup and technical documentation</b> together with development teams, gaining a deep understanding of the product&rsquo;s capabilities, configuration options, parameters, technical requirements, and limitations.</li>
<li><b>Translate technical documentation into practical implementation knowledge</b>, identifying dependencies, potential integration challenges, and opportunities to optimize the setup.</li>
<li><b>Own the end-to-end integration perspective</b>, ensuring that technical capabilities are reflected in a clear and efficient user journey.</li>
<li><b>Represent the company in external communications</b> with payment providers and other partners throughout the integration process and subsequent product or payment method promotion.</li>
<li><b>Act as a subject matter expert for marketing and communications</b>, providing expertise and content input for launch announcements, product materials, PR activities, and other external communications.</li>
<li><b>Partner with Product Design and UX/UI teams</b> to review and improve the end-to-end payment user journey, identifying friction points and recommending UX best practices based on market research and industry standards.</li>
<li><b>Research and apply best practices</b> in payment UX, integration flows, configuration, and customer experience to continuously improve our solutions.</li>
<li><b>Act as an internal subject matter expert</b> for new payment launches, helping internal teams understand new payment methods, their capabilities, setup, customer journey, and operational considerations.</li>
<li><b>Analyze payment performance and customer experience</b>, identifying areas for improvement in conversion, reliability, usability, and overall payment flow.</li>
<li><b>Work directly with payment partners&rsquo; teams</b> on conversion rate (CR), UX, and performance improvements, using data and best-practice benchmarks to recommend changes to the setup.</li>
<li><b>Identify setup improvements</b> &mdash; including configuration, parameters, API components, and user-flow elements &mdash; that can improve payment performance and customer experience.</li>
<li><b>Provide structured feedback to payment providers</b> on their APIs, documentation, configuration options, and integration components, helping partners improve their products and integration experience.</li>
<li><b>Connect technical, product, UX, and commercial perspectives</b>, ensuring that integration decisions deliver value for both the business and the end customer.</li></ul><br>
<p></p>
</div>
<h3 class="jobSectionHeader"><b>Payment Systems Delivery Manager Responsibilities</b></h3><div>
<ul><li>Experience in <b>payment solutions, payment integrations, fintech, or a related technical/product environment</b>.</li>
<li>Strong ability to <b>read, understand, and analyze technical documentation</b>, APIs, integration guides, configuration parameters, and product requirements.</li>
<li>Experience working closely with <b>development and technical teams</b> and translating technical concepts into actionable business and product requirements.</li>
<li>Strong understanding of <b>UX principles and user journey optimization</b>, ideally with experience in payments or other conversion-sensitive digital products.</li>
<li>Ability to analyze payment flows and identify opportunities to improve <b>conversion rate, usability, reliability, and overall performance</b>.</li>
<li>Experience working with <b>external partners, payment providers, or technology vendors</b> and confidently representing the company in professional communications.</li>
<li>Strong stakeholder-management and communication skills, with the ability to work effectively across <b>Engineering, Product, Design, UX/UI, Marketing, and external partner teams</b>.</li>
<li>A structured, analytical mindset and the ability to identify problems, investigate their root causes, and turn findings into practical improvements.</li>
<li>Ability to research <b>market and UX best practices</b> and apply them pragmatically to real-world payment integrations.</li>
<li>Excellent written and verbal communication skills, including the ability to explain complex technical topics clearly to both technical and non-technical audiences.</li>
</ul>
</div><div><h3 class="jobSectionHeader"><b>What success looks like</b></h3>
<p>
In this role, success means that every new payment integration is not simply technically completed, but is <b>well understood, well documented, easy to navigate, optimized for conversion, and delivered with a high-quality customer experience</b>.</p>
<p>
You will help us build stronger integrations, improve payment performance, strengthen collaboration with payment providers, and continuously raise the quality of our payment journeys based on data, user needs, and the best practices in the market.</p></div><div></div><div><b><br>
Benefits:</b></div>
<div>We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we&rsquo;re not just building a business; we&rsquo;re cultivating a community that values creativity, collaboration, and the transformative power of play.</div>
<div></div>
<div><i>By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this </i><i>Xsolla Privacy Notice for Job Applicants</i><i>. Please direct any inquiries regarding your data privacy to careers@xsolla.com.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Payment Systems Delivery Manager

Cwill

<div>About the Role<p></p><p>
SEOWILL is CWILL's SEO product for Shopify brands and DTC merchants &mdash; helping them improve site content quality, keyword coverage, search indexing, and organic traffic. The product is in active development, with upcoming capabilities spanning site diagnostics, keyword analysis, page optimization, AI content generation, GEO strategy, and SEO reporting.</p><p></p><p>
We're looking for a Product Manager with real SEO domain expertise and SaaS product experience to own SEOWILL's roadmap and execution. This is not a trainee role &mdash; you're expected to bring deep SEO knowledge from day one and drive meaningful product outcomes independently.</p><p></p>
What You'll Do<p>
Product Planning &amp; Delivery</p><ul><li>
Own SEOWILL's product roadmap: prioritize features, write clear product specs, and drive execution across site diagnostics, keyword suggestions, page optimization, AI content generation, and SEO reporting</li><li>
Lead features from discovery through design, engineering, and launch &mdash; to post-launch review</li><li>
Define what &quot;good&quot; looks like for SEOWILL's core outputs: diagnostic scores, optimization suggestions, and AI-generated content</li></ul><p>
SEO Domain</p><ul><li>
Apply deep SEO knowledge to product decisions &mdash; keyword strategy, meta optimization, site architecture, crawlability, indexing, Core Web Vitals, and AI-generated content quality</li><li>
Stay current on search algorithm changes, GEO (Generative Engine Optimization), AI search behavior, and the evolving SEO tool landscape</li><li>
Translate technical SEO concepts into merchant-friendly product experiences</li></ul><p>
User &amp; Market Research</p><ul><li>
Conduct user interviews and analyze feedback from Shopify merchants and DTC brand owners</li><li>
Track competitors: SEO tools, AI content platforms, Shopify SEO apps &mdash; and produce structured competitive analysis</li><li>
Turn merchant pain points and market signals into prioritized product decisions</li></ul><p>
GTM &amp; Commercialization</p><ul><li>
Define product packaging, pricing tiers, conversion flows, and new user onboarding</li><li>
Partner with Sales and CS to improve trial-to-paid conversion and merchant retention</li></ul><p></p><b><br>
Requirements</b><br>
<br>
What We're Looking For<p><b>
Required</b></p><p>
3+ years of product management experience, with at least 1&ndash;2 years focused on SEO tools, SEO SaaS, or content/marketing technolog</p><p>
Deep SEO fundamentals: keyword research, on-page optimization, meta tags, site architecture, crawlability, indexing, and organic traffic growth</p><p>
Hands-on experience with SEO and analytics tools: Google Search Console, Google Analytics, Ahrefs, Semrush, Similarweb, or similar</p><p>
B2B SaaS product experience &mdash; comfortable owning the full product lifecycle from discovery to launch</p><p>
Data chops &mdash; SQL basics, Excel/dashboards, and A/B testing</p><p>
Mandarin Chinese proficiency: native or near-native (first or second language required)</p><p></p><p>
Nice to Have</p><p>
Shopify ecosystem experience (Shopify apps, DTC merchants, independent stores)</p><p>
Background in AI content generation, GEO, or AI-powered SEO tool</p><p>
Experience designing merchant onboarding or conversion optimization flow</p><p>
Familiarity with technical SEO: structured data (schema.org), Google Search API, sitemap management</p><p>
Has personally run SEO campaigns, built a website, or operated an online store</p><b><br>
Benefits</b><p><br>
Starting Pay: 70 - 130k depends on experiences, open to negotiation</p><ul><li><i>
401(k)</i></li><li><i>
PTO
</i></li><li><i>Paid Holidays</i></li><li><i>
Insurance</i></li></ul></div>

Projector Manager (SEO SaaS Product)

Azizi Developments

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Azizi Developments stands as one of the UAE&rsquo;s leading private real estate developers. Behind our iconic projects is a high-performing corporate team that drives strategy, innovation, and growth. Our professionals, spanning finance, HR, marketing, legal, and operations, play a vital role in shaping the future of our business. We operate with a keen sense of purpose, transparency, and integrity, committed to creating value at every level. If you seek to be part of a results-oriented, fast-paced environment where your contributions truly matter, Azizi is the ideal place to advance your career.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  The SAP SuccessFactors HRIS Manager is responsible for managing, developing, and maintaining the organization&rsquo;s SAP SuccessFactors platform. This role ensures that the system meets the needs of the HR department and the wider organization while maintaining data integrity, system functionality, security, and continuous process improvement.
 </p>
 <p>
  The role requires hands-on functional experience in SAP SuccessFactors Employee Central (EC), Learning Management System (LMS), Performance &amp; Goals Management (PMGM), Onboarding, and Recruiting Management (RCM). The HRIS Manager will also lead system upgrades, implementations, enhancements, and integrations with other platforms. Knowledge or experience with Smart Recruiters will be an advantage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ol>
  <li>
   Manage and maintain SAP SuccessFactors, including EC, LMS, PMGM, Onboarding, and RCM, to ensure system accuracy, security, and efficiency.
  </li>
  <li>
   Serve as the primary point of contact for SAP SuccessFactors-related queries, issues, enhancements, and continuous improvements.
  </li>
  <li>
   Oversee system configuration, updates, business rules, workflows, role-based permissions, enhancements, and integrations with payroll, timekeeping, Smart Recruiters, and other internal or third-party platforms.
  </li>
  <li>
   Collaborate with HR, IT, implementation partners, and other departments to identify system requirements, recommend solutions, and ensure alignment with business objectives.
  </li>
  <li>
   Monitor data integrity and ensure accurate employee records, organizational structures, reporting relationships, workflows, and HR master data.
  </li>
  <li>
   Lead and manage SuccessFactors implementations, upgrades, enhancements, testing, user acceptance testing, cutover, and post-go-live support.
  </li>
  <li>
   Support the implementation and integration of Smart Recruiters with SAP SuccessFactors and other relevant systems.
  </li>
  <li>
   Develop and maintain system documentation, functional specifications, process documents, training materials, and user guides.
  </li>
  <li>
   Train HR administrators, managers, and business users on SuccessFactors functionality and recommended practices.
  </li>
  <li>
   Generate and analyze HR reports, dashboards, and workforce metrics to support data-driven decision-making.
  </li>
  <li>
   Monitor SAP SuccessFactors releases, evaluate their business impact, coordinate regression testing, and recommend relevant features for adoption.
  </li>
  <li>
   Ensure HR data privacy, system security, regulatory compliance, and adherence to internal policies.
  </li>
  <li>
   Manage relationships and service-level agreements with implementation partners, system vendors, and support providers.
  </li>
 </ol>
 <p>
  <strong>
   Mandatory Requirements
  </strong>
 </p>
 <ul>
  <li>
   Hands-on functional experience with SAP SuccessFactors.
  </li>
  <li>
   Strong experience with SAP SuccessFactors Employee Central.
  </li>
  <li>
   Functional knowledge of LMS, PMGM, Onboarding, and RCM.
  </li>
  <li>
   Experience in SuccessFactors implementation, configuration, testing, and production support.
  </li>
  <li>
   Experience with HR processes, employee lifecycle management, workflows, business rules, and role-based permissions.
  </li>
  <li>
   Strong stakeholder-management, analytical, documentation, and problem-solving skills.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Requirements
  </strong>
 </p>
 <ul>
  <li>
   Knowledge or experience with Smart Recruiters.
  </li>
  <li>
   Experience integrating SAP SuccessFactors with recruitment, payroll, timekeeping, or other third-party platforms.
  </li>
  <li>
   Knowledge of SAP Integration Suite/CPI and SuccessFactors integration tools.
  </li>
  <li>
   SAP SuccessFactors certification in one or more relevant modules.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Human Resource Information System Manager

Sustainable Solution Project Management

<p>Job Purpose</p><p>The IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches.</p><p>The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions.</p><p>Key Responsibilities1. IT Strategy &amp; Operations</p><ul><li>Manage the company's overall IT operations, systems, infrastructure and technology requirements.</li><li>Develop and implement IT solutions based on business and departmental requirements.</li><li>Ensure availability, reliability, performance and security of business-critical systems.</li><li>Establish IT standards, procedures, access controls and technical documentation.</li><li>Manage day-to-day IT troubleshooting and user support across departments.</li><li>Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.</li></ul><p>2. Business Systems &amp; SanZen Portal</p><ul><li>Manage and administer the company's internal SanZen Portal.</li><li>Manage user accounts, permissions, roles and access levels.</li><li>Develop and implement workflows and system improvements based on departmental requirements.</li><li>Support users and troubleshoot portal-related issues.</li><li>Coordinate system enhancements, testing, implementation and ongoing optimization.</li><li>Maintain technical and functional documentation for internally developed systems.</li></ul><p>3. Sales &amp; Finance Systems</p><ul><li>Manage the company's DEV system supporting Sales and Finance operations.</li><li>Maintain workflows relating to <b>EOI, Booking Forms, SPA and customer transaction documentation</b>.</li><li>Configure and maintain document logic, workflow sequences and applicable business rules.</li><li>Implement approved process changes requested by Sales, Finance or Management.</li><li>Ensure system continuity, accuracy and appropriate access controls.</li></ul><p>4. Broker Management System</p><ul><li>Manage and enhance the company's broker management platform.</li><li>Support broker registration, activity tracking and follow-up processes.</li><li>Manage user access, workflows, updates and technical support.</li><li>Develop system improvements to increase automation and reduce manual coordination.</li></ul><p>5. Company Website</p><ul><li>Manage the company's website from a technical perspective.</li><li>Implement website changes, corrections, new pages, sections and functionality.</li><li>Coordinate website content requirements with Marketing, Sales and Management.</li><li>Monitor website performance, availability and technical functionality.</li><li>Troubleshoot website issues and maintain appropriate security controls.</li></ul><p>6. Customer Mobile Application</p><ul><li>Manage the company's customer/owner mobile application and its integrations.</li><li>Support application releases, updates and technical enhancements.</li><li>Maintain integration with customer payment-plan functionality.</li><li>Support integration between the mobile application and smart-home systems.</li><li>Maintain service and maintenance request functionality.</li><li>Ensure customer requests, payments and activity integrate correctly with relevant internal systems.</li></ul><p>7. PBX, Telephony &amp; AI Calling</p><ul><li>Manage the company's PBX and central telephone infrastructure.</li><li>Configure extensions, call routing, IVR and related telephony functionality.</li><li>Manage integrations between telephone systems, AI calling platforms and lead-management systems.</li><li>Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows.</li><li>Monitor system performance and continuously improve call workflows based on operational requirements.</li></ul><p>8. Cybersecurity &amp; Information Security</p><ul><li>Manage company cybersecurity, network security and system security.</li><li>Implement and maintain access controls, permissions and secure connectivity.</li><li>Protect company accounts, devices, networks and business systems.</li><li>Monitor security risks and investigate suspected security incidents.</li><li>Implement security controls, system hardening and appropriate preventive measures.</li><li>Ensure employees receive appropriate system access based on their roles and responsibilities.</li></ul><p>9. Backup &amp; Business Continuity</p><ul><li>Manage the company's backup and recovery environment.</li><li>Establish and maintain backup schedules for business-critical systems and information.</li><li>Monitor backups and verify successful completion.</li><li>Maintain restoration and disaster-recovery readiness.</li><li>Periodically test recovery procedures.</li><li>Maintain documentation covering backup locations, retention and restoration procedures.</li></ul><p>10. Smart Home &amp; Project IT Infrastructure</p><p>Act as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:</p><ul><li>Smart-home system design and integration.</li><li>Home automation and owner control systems.</li><li>Smart-home testing and commissioning.</li><li>CCTV systems and connectivity.</li><li>Sound systems.</li><li>Fiber backbone planning and routing.</li><li>Wi-Fi coverage and access-point planning.</li><li>IDF rooms, racks and technical layouts.</li><li>ICT, ELV and low-current infrastructure.</li><li>Coordination with project teams, consultants and contractors.</li><li>Testing, troubleshooting and final technical readiness.</li></ul><p>11. New Branch &amp; Server Room Setup</p><ul><li>Lead complete IT setup for new company offices and branches.</li><li>Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure.</li><li>Configure networks, structured cabling, internet connectivity and secure links between locations.</li><li>Arrange and configure workstations, printers, telephones, user accounts and other IT equipment.</li><li>Extend cybersecurity, access controls and backup coverage to new locations.</li><li>Ensure IT infrastructure is fully operational before branch opening.</li></ul><p>12. IT Assets &amp; User Management</p><ul><li>Manage company laptops, desktops, mobile devices and other IT assets.</li><li>Maintain an accurate IT asset inventory and assignment records.</li><li>Create, modify and deactivate employee system accounts and access.</li><li>Coordinate IT requirements for employee onboarding, transfers and offboarding.</li><li>Ensure company assets and system access are properly returned or disabled during employee separation.</li></ul><p>13. Cross-Departmental Support</p><ul><li>Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams.</li><li>Translate business requirements into practical technical solutions.</li><li>Prioritize IT projects and support requirements according to business needs.</li><li>Provide technical guidance to management regarding systems, infrastructure, security and technology investments.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline.</li><li>Minimum <b>7&ndash;10 years of relevant IT experience</b>, including managerial or technical-lead responsibility.</li><li>UAE real estate development or property-sector experience is highly preferred.</li><li>Strong experience with IT infrastructure, networks, servers and cybersecurity.</li><li>Experience managing or developing business applications, portals and system integrations.</li><li>Knowledge of cloud services, backup solutions and business-continuity practices.</li><li>Experience with PBX/VoIP and telecommunications systems.</li><li>Knowledge of APIs and system integrations.</li><li>Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable.</li><li>Experience supporting multi-department and multi-location business operations.</li></ul><p>Key Skills &amp; Competencies</p><ul><li>IT infrastructure and network management</li><li>Systems administration</li><li>Business application management</li><li>Cybersecurity and information security</li><li>System development and integration</li><li>Database and API understanding</li><li>Cloud and backup technologies</li><li>Business continuity and disaster recovery</li><li>PBX/VoIP and telecommunications</li><li>Smart-home and ELV infrastructure</li><li>Project management</li><li>Vendor and contractor management</li><li>Technical troubleshooting</li><li>Leadership and stakeholder management</li><li>Strong analytical and problem-solving skills</li></ul><p>Authority &amp; Accountability</p><p>The IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.</p><p>Application Question(s):</p><ul><li>How many years of experience do you have working directly with a real estate developer in the UAE?</li></ul><p>Work Location: In person</p>

IT Manager

We Are Social

<div><p><b>THE ROLE:</b></p><p>
We Are Social is looking for a Freelance Content &amp; Community Manager! You are proactive, socially-savvy, and detail oriented. You should be able to react quickly in a fast paced environment, taking ownership of delivering our best work. You should be truly passionate about social media, know what trends are shaping it, what best practices look like and how brands and fans are changing the landscape.
</p><p>This is a part-time (20 hours per week) contract role.</p><p></p><p><b>
WHAT YOU&rsquo;LL DO:</b></p><ul><li>
Own and manage social content calendars and post approved content in a timely manner</li><li>
Engage with communities via comments leveraging the established tone and personality of each brand</li><li>
Identify opportunities for brands to participate in trends, moments, and conversations</li><li>
Help inform reporting and performance insights utilizing automated and native platform tools</li><li>
Manage comment copy across various social platforms, adapting the tone of voice to resonate with specific target audiences and maintain brand integrity</li><li>
Categorize and articulate the nuances between positive, negative, and neutral sentiment to provide the internal team with an accurate pulse of the community</li><li>
Identify high-quality User Generated Content and reactive content opportunities, sharing them with the creative team to drive timely brand relevance</li><li>
Utilize AI chat interfaces to generate high volume, on brand response drafts, significantly increasing engagement capacity without sacrificing quality</li><li>
Manage daily workloads and deadlines independently to ensure all engagement tasks are prioritized based on client needs and peak traffic times</li><li>
Use AI-driven sentiment analysis to summarize comment themes across multiple platforms and supercharge response workflows</li><li>
Must be Sprinklr proficient for scheduling, publishing, copywriting.</li><li>
Ability to &quot;flex&quot; between different brand personas and complex TOV guidelines</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
1+ year experience managing social communities for professional brands or agencies.</li><li>
Bachelor's degree in Communications, Marketing, or a related field</li><li>
Deep understanding of the technical and cultural differences between TikTok, X, Instagram, and emerging social spaces</li><li>
Experience with industry-standard tools including Sprinklr, Sprout Social, Hootsuite, and Brandwatch</li><li>
Serial social media user who can show a deep understanding of key platforms</li><li>
Exceptional written communication skills with a portfolio/samples of social copy</li><li>
Strong organizational and communication skills</li><li>
A &quot;solutions-oriented&quot; approach to problem-solving under tight deadlines</li></ul></div>

Freelance Content & Community Manager (Part-Time)

Daikin Industries Ltd.

<p></p><div><div><div><div><div><div><div><b>Entity: </b>Daikin Middle East
</div></div></div></div><div><div><div><div><b>Job Category: </b>Customer Care and Technical Service
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, Dubai, AE
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>3133
</div></div></div></div><div><div><div><div><div>As Daikin Middle East &amp; Africa (DAME (G)) we offer you the chance to broaden your experience internally or internationally. All our vacancies are open for internal candidates. We believe a job rotation is an excellent way to further develop your skills &amp; knowledge. After applying you will be contacted by our HR and recruitment team.</div>
<div><b>
About the Role</b></div>
<div>
The Senior System Analyst is responsible for optimizing Daikin&rsquo;s regional service systems, applications and data processes to improve operational efficiency and business performance.</div>
<div>
The role leads system enhancements, integrations, testing, implementation and user adoption across platforms including Daikin Service Manager 3, SAP, Salesforce, Spare Parts Bank, Customer Engagement Center and Learning Management System. Acting as the link between business stakeholders, MEA affiliates, IT and Headquarters, the role translates business requirements into effective system solutions and standardized processes. The role is leading the sett-up of new affiliate&rsquo;s systems and training service key-users to ensure operational and business success.</div>
<div>
How You Will Contribute</div>
<ul>
<li><div>Analyse business requirements and operational processes and translate them into effective system solutions.</div>
</li>
<li><div>Lead system enhancement, integration and implementation projects, including requirements, testing, change management and deployment.</div>
</li>
<li><div>Manage system changes and resolve or escalate technical issues in collaboration with IT and Headquarters.</div>
</li>
<li><div>Standardize system processes and governance across affiliates and monitor system utilization, data quality and compliance.</div>
</li>
<li><div>Develop reports, dashboards and data integrations to improve operational visibility and support data-driven decisions.</div>
</li>
<li><div>Analyse data across CRM, ERP, service and other platforms to identify trends, inefficiencies and improvement opportunities.</div>
</li>
<li><div>Lead system setup and implementation for new affiliates and ensure effective user adoption.</div>
</li>
<li><div>Support, train and mentor affiliate key users and develop relevant process documentation, user guides and training materials.</div>
</li>
<li><div>Identify opportunities for automation, integration and digitalization and evaluate emerging technologies for business application.</div>
</li>
<li><div>Act as the regional liaison between affiliates, business functions, IT and HQ on system requirements, improvements and performance.</div>
</li>
</ul><div>What You Need to Succeed</div>
<ul>
<li><div>Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Information Systems or a related field.</div>
</li>
<li><div>Minimum 5 years of experience in systems analysis, business systems, IT or a similar technical role.</div>
</li>
<li><div>Experience with enterprise systems such as Salesforce, SAP, CRM, ERP and service management platforms.</div>
</li>
<li><div>Knowledge of Power BI, data integration, cloud-based systems and emerging technologies, including AI.</div>
</li>
<li><div>Strong analytical, problem-solving and project management skills.</div>
</li>
<li><div>Ability to translate business requirements into practical technical solutions.</div>
</li>
<li><div>Strong communication, presentation and stakeholder management skills.</div>
</li>
<li><div>Excellent written and spoken English.</div>
</li>
<li><div>Experience working across functions, cultures and regional organizations is preferred.</div></li></ul><div></div><div><br>
</div><div><b>Good climate starts with people</b><br>
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div><p></p>

Sr. System Analyst - Service Systems

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