user experience manager

Dubai Media Incorporated

<p></p><div><div><p>Do you enjoy designing digital experiences that are intuitive, engaging, and user-focused? Dubai Media is looking for a Manager &ndash; UI/UX who is passionate about creating seamless digital journeys and shaping how audiences interact with our platforms.</p><p>
In this role, you will lead the design and user experience strategy across Dubai Media&rsquo;s digital platforms, including websites, mobile applications, and digital products. You will ensure that our digital experiences are visually compelling, accessible, and easy to navigate while aligning with the organization&rsquo;s content and business objectives.</p><p>
You will work closely with product, editorial, marketing, and technology teams to translate user needs into impactful design solutions. From research and wireframes to prototypes and final interfaces, you will guide the full design process and champion a user-centered design culture across the organization.</p>
What you&rsquo;ll do:<ul><li><p>
Lead the design and continuous improvement of user interfaces and digital experiences across Dubai Media&rsquo;s platforms.</p></li><li><p>
Conduct user research and usability testing to understand audience needs, behaviors, and expectations.</p></li><li><p>
Develop wireframes, prototypes, and high-fidelity designs to visualize and validate digital product concepts.</p></li><li><p>
Establish and maintain design guidelines and UX standards to ensure consistency across digital touchpoints.</p></li><li><p>
Advocate for user-centered design principles and accessibility best practices across the organization.</p></li><li><p>
Collaborate closely with product, development, marketing, and editorial teams to deliver intuitive digital products.</p></li><li><p>
Use analytics, feedback, and testing insights to continuously improve usability, engagement, and performance.</p></li><li><p>
Stay up to date with UI/UX trends, tools, and emerging digital technologies and incorporate best practices into the organization&rsquo;s digital strategy.</p></li><li><p>
Mentor and guide designers while ensuring high-quality design output across projects.</p></li></ul><p>
If you are creative, analytical, and passionate about designing digital experiences that put users first, this role offers an exciting opportunity to shape the future of digital media at Dubai Media.</p><div><br>
</div></div><div><p><b>
Qualifications</b></p><div></div><div><div><div><div><div><div><div><div><p><br>
Basic Qualifications:</p><ul><li><p>
Must be a UAE National (Emirati)</p></li><li><p>
Bachelor&rsquo;s degree in Computer Science, Computer Engineering, IT, Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field.</p></li><li><p>
Minimum 6&ndash;8 years of experience in UI/UX design, preferably in digital media, technology, or content platforms.</p></li><li><p>
Strong knowledge of user-centered design principles, usability testing, and accessibility standards.</p></li><li><p>
Experience creating wireframes, prototypes, and high-fidelity UI designs using modern design tools.</p></li><li><p>
Strong analytical, problem-solving, and stakeholder collaboration skills.</p></li><li><p>
Ability to translate user insights and business requirements into effective digital experiences.</p></li><li><p>
Experience working in agile digital product environments is an advantage.</p></li></ul></div></div></div></div></div></div></div></div></div></div><div></div>

Manager - UI/UX

Bloomberg

<div><div><div><div><div><div>Product Manager - Data User Experience - BQuant
</div></div></div></div></div><div><div><div><div><div>Location
</div><div>New York
</div></div><div><div>Business Area
</div><div>Engineering and CTO
</div></div><div><div>Ref #
</div><div>10049958
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Description &amp; Requirements
</b></h2></div></div><p></p><div><div><div><div><div><b>What we do</b></div>
<div>
Bloomberg is the global leader in financial data, analytics, and technology. Our products power the workflows of financial professionals across research, trading, portfolio management, and risk.</div>
<div></div>
<div>At the centre of this is BQuant. BQuant reimagines the Bloomberg experience by putting code at its core - it brings together the cutting edge of our Data, API, and AI strategies to enable unprecedented customization and time-to-value for our code-aware users, and in a manner that is instantly available. These users can quickly analyze and combine Bloomberg&rsquo;s extensive financial data and analytics with their own, to build models and workflows that span the entire investment lifecycle, and easily make these available to any other user at their firm.</div><div><br>
<b>
</b><b>Your Role</b><br>
As Product Lead for the Data User Experience, you will define and drive the vision, strategy, and execution of the core data and analytics experience within BQuant.</div>
<div></div>
<div>You will be responsible for how users discover, access, understand, and work with data, enabling them to combine Bloomberg data with proprietary datasets to power research, trading and AI applications - with confidence and trust.</div>
<div></div>
<div>Your customers will include both end users and internal teams building workflow-specific solutions on top of the platform, such as backtesting and trading systems integrations. You will also serve as the primary liaison to Bloomberg&rsquo;s data-producing teams, and will work closely with Engineering, Quants, and other product managers to ensure the platform enables a wide range of use cases, from exploratory research to production-grade applications.</div><div><br>
<b>
</b><b>What You&rsquo;ll Do</b></div>
<div>
Define the Data User Experience</div>
<ul>
<li>Set the vision and own the execution for the end-to-end data experience in BQuant</li>
<li>Own the roadmap and backlog, taking into account external and internal customer input, product strategy, value propositions, competitor analysis and operational requirements</li>
<li>Balance short-term improvements with long-term platform scalability</li>
</ul><div>Build a Scalable Data Analytics Platform</div>
<ul>
<li>Ensure data can be easily integrated, enriched, and combined with client data</li>
<li>Define and evolve API abstractions for using financial and alternative datasets</li>
<li>Ensure data is provisioned with appropriate SLAs, reliability, and performance</li>
<li>Enable support for different workflows using batch and streaming data</li>
<li>Drive consistency in how data is modeled, accessed, and used across the platform</li>
<li>Ensure robust handling of entitlements, security, and data governance</li>
</ul><div>Enable Quantitative and Data Intensive Workflows</div>
<ul>
<li>Support workflows across research, backtesting, and production deployment</li>
<li>Enable users to generate signals and analytics from combined datasets</li>
<li>Partner with teams building solutions on top of the data platform</li>
<li>Ensure the platform supports multi-asset and complex financial data use cases</li>
<li>Enable users to trust data across the full lifecycle from experimentation to production</li>
</ul><div>Collaborate Across Bloomberg</div>
<ul>
<li>Act as the primary liaison with data-producing teams to onboard new datasets</li>
<li>Partner with Engineering, UX, and other product teams to deliver cohesive solutions</li>
<li>Balance the needs of internal platform users and external clients</li><br>
</ul><div></div><br>
<div><b>What We&rsquo;re Looking For</b></div>
<div>
Product Strategy &amp; Execution</div>
<ul>
<li>Proven ability (5 yrs+) to define and execute product strategy for platform products</li>
<li>Expert prioritization skills balancing user needs, technical constraints, and business impact</li>
<li>Experience delivering complex products from concept through execution</li>
</ul><div>Data Platform Expertise and Innovation</div>
<ul>
<li>Strong experience building or leading data platforms or analytics infrastructure</li>
<li>Good understanding of data access patterns, APIs, and data modeling</li>
<li>Experience working with large-scale datasets, including time series and streaming data</li>
<li>Practical experience applying AI/ML to solve customer problems, with a strong understanding of how to translate emerging capabilities into product strategy and measurable outcomes</li>
</ul><div>Partnership &amp; Communication</div>
<ul>
<li>Deep experience working closely with engineering teams on technical platform products</li>
<li>Excellent communication skills with both technical and non-technical stakeholders</li>
<li>Strong collaboration skills across Product, Engineering, Quants, and business teams</li>
</ul><div>Quantitative &amp; Data Workflow Understanding</div>
<ul>
<li>Understanding of workflows across research, analytics, and trading</li>
<li>Experience enabling users to combine multiple datasets and generate insights</li>
<li>Familiarity with challenges in moving from research to production systems</li>
<li>Experience addressing data quality, entitlements, security, and governance challenges</li><br>
</ul></div></div><p></p><br>
<div><div><div>Salary Range = 140000 - 295000 USD Annually + Benefits + Bonus</div><div><br>
<div><br>
</div><div>The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.<div><br>
<br>
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.<br>
</div></div></div></div></div><div><div>Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.</div></div></div></div></div></div>

Product Manager - Data User Experience - BQuant

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>8 years of experience in an applied research setting, or similar.</li>
<li>3 years of experience leading design projects and managing people or teams.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.</li>
<li>7 years of experience working with executive leadership (e.g., Director level and above).</li>
<li>5 years of experience managing projects, and working in a large, matrixed organization.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
At Google, we &quot;Focus on the user and all else will follow.&quot; As a UX Research Manager, you will help define and drive the future of Google design by clarifying strategy and conceptualizing UX ecosystems. You are an expert researcher, a visionary leader, and a fierce advocate for both users and your team.<br>
<br>
You will be responsible for guiding the careers of your team members, helping them realize their full potential, and inspiring forward-thinking design. You are an expert in qualitative research methods&mdash;such as field studies, interviews, and diary studies&mdash;to shape product development and influence overall strategy. In this role, you will understand both the execution and business aspects of our products, collaborating with leaders across UX, Engineering, and Product Management to create innovative experiences, leveraging your passion for brand, craft, and design quality.</p>
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.<div></div><div><br>
The US base salary range for this full-time position is $189,000-$274,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</div><div></div><div><br>
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Influence stakeholders across organizations to gain support for research-based, user-centric solutions.</li>
<li>Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.</li>
<li>Drive ideas to improve products and services through research-driven insights and recommendations.</li>
<li>Lead teams to define and evaluate product, service, ecosystem impact.</li>
<li>Own gaol and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.<br>
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

UX Research Manager, AI and Computing Infrastructure

Qatar Airways

<div>
 Job title
 <br/>
 <br/>
 IFEC UI / UX Program Manager
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 217271
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Corporate &amp; Commercial
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 31-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About The Role:
   <br/>
   <br/>
  </strong>
 </strong>
 In this role, you will be responsible for managements of all visual design elements, as well as all development aspects of the GUI design, function and usability of the entire user interaction and experience on seatback IFE (monitor and handset), connectivity portal and IFEC applications. You will also be responsible for all the operational and functional activities related to GUI development and customizations on current and upcoming QR fleet.
 <br/>
 <br/>
 As part of your role, your responsibilities will be inclusive of, but not limited to the following:
 <br/>
 <br/>
 <ul>
  <li>
   Evaluate new and emerging methods and technologies in UI / UX across digital platforms and identify best practices in class to incorporate into QR's GUI design framework.
  </li>
  <li>
   Develop intuitive, user-friendly and visually appealing GUI for all seatback IFE platforms and IFEC mobile application.
  </li>
  <li>
   Create user flows for seatback IFE product and PED in line with latest trends in user experience principles across the industry including OTT providers so as to recommend and provide ease-of-use navigation and functionality for all age groups.
  </li>
  <li>
   Design GUI experiences which are brand-reflective and have continuity across all IFEC platforms and applications in alignment with QR brand strategy.
  </li>
  <li>
   Manage relevant stakeholder deliverables and responsibilities associated with GUI management across QR group with respect to multiple OEM suppliers and their system specific requirements.
  </li>
  <li>
   Develop multiple plans and scenarios for NB testing across all GUI design platforms.
  </li>
  <li>
   Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
 <br/>
 <br/>
 You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent with minimum 6 years of product development and design.
  </li>
  <li>
   Has the knowledge in IFE / connectivity systems experience either with an airline of IFE/C vendor.
  </li>
  <li>
   Possess deep understanding of multiple IFE systems for leading OEMs, and have prior experience in GUI development for aviation.
  </li>
  <li>
   Has the knowledge and development of UI, Web and applications &ndash; Linux and Android based.
  </li>
  <li>
   Excellent spoken and written English skills with good working understanding.
  </li>
  <li>
   Has managerial skills and is able to delegate work. Also is strong in mentoring, coaching, training, and developing.
  </li>
  <li>
   Strong communication and presentation skills, with the knowledge of media encoding, integration and content delivery.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  Application Guidelines
  <br/>
  <br/>
 </strong>
 If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=217271
</div>


IFEC UI / UX Program Manager

U.S. Green Building Council

<div><div><div><p><b>HOW YOU&rsquo;LL MAKE AN IMPACT</b></p><p>
As a strategic and hands-on Web Customer Experience Designer, you&rsquo;ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI as part of the Marketing Creative Services Center of Excellence (COE) team.</p><p></p><p><br>
In this role, you&rsquo;ll be a change management agent developing and leading customer experience design best practices across USGBC/GBCI online platforms. You&rsquo;ll be developing best-in-class journeys, user flows, and UX/UI designs on our various online platforms, aligning stakeholders to ensure cohesive journeys across web platforms, and working with technology teams to implement impactful, conversion-focused customer experiences.</p><p></p><p><br>
This role owns the vision, experience, and continuous improvement of our online customer journey&mdash;ensuring experiences are intuitive, scalable, data-driven, continuously optimized, and aligned with our mission and strategic goals.</p><p></p><div><br>
You&rsquo;ll report to the Director of Creative Services Center of Excellence within the Marketing team and<b> </b>be part of a collaborative, cross-functional global team environment where your contributions will help shape impactful outcomes. You&rsquo;ll work closely with teams like IT, Product, Events &amp; Education, Market Development, Membership, and Operations, and more to re-imagine the customer journey and user experience across our corporate usgbc.org and gbci.org websites, various sub-brand sites, and a host of digital engagement tools, including Cvent, Eventbrite, SurveyVista, Salesforce &amp; Pardot pages/microsites, our future LMS, and more.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li><b>
Digital Experience Leadership</b></li><li>
Lead web customer experience journey across the enterprise as part of the Center of Excellence; bring the journey to life across various platforms, including streamlining multiple sub-brand sites &amp; tools into a comprehensive corporate web presence, with cohesive event sites, educational platforms, etc.</li><li>
Establish standards, frameworks, and best practices in a multi-platform environment, including experience principles, user journeys, UX/UI roadmaps, information architecture, accessibility, performance&amp; measurement, SEO/SEM, etc.</li><li>
Serve as an advisor to organization on web customer experience, UX/UI best practices, trends, and innovation</li></ul><p></p><ul><li><b><br>
Stakeholder &amp; Center of Excellence Partnership</b></li><li>
Serve as a guide for the end-to-end digital customer experience, providing strategic UX/UI direction and governance across teams by partnering with product, events, education, market development, IT, and business teams to craft industry-leading UX/UI design goals, align UX/UI priorities, and guide teams toward implementing best-in-class digital customer experiences</li></ul><p></p><ul><li><b><br>
UX/UI Design, Experience &amp; Optimization</b></li><li>
Actively shape the customer experience and UX/UI design across all corporate and affiliated websites and digital platforms</li><li>
Define,createand evolve design systems,componentlibraries, experience patterns, and visual standards</li><li>
Create and iterate on wireframes, prototypes, and high-fidelitywebdesigns for priorityinitiatives</li><li>
Plan, conduct, and synthesize user research, usability testing, journey mapping, and experience validation</li><li>
Ensure digital platform experiences are user-centered, accessible, brand-aligned, and conversion-focused, including navigation, information architecture, and page-level UX</li><li>
Establish and enforce content and design standards to ensure high-quality, on-brand user experiences</li><li>
Define and manage UX and analytics frameworks and KPIs to measure &amp; optimize website performance and user behavior to improve usability, engagement, and outcomes</li><li>
Leverage AI tools to advance UX/UI outcomesand enable continuous improvementin onlinecustomer experience</li><li>
Champion a culture of continuous improvement driven by analytics and user insights</li></ul></div><p></p><div><div><b><br>
Assessment Notice</b>:</div><ul><li>
Candidates who advance in the interview process will be required to complete an assessment.</li></ul><p></p><p><b><br>
REQUIRED QUALIFICATIONS</b></p><div><b>
Experience</b></div><ul><li>
7+ years of experience in web management, UX/UI, or digital experience leadership roles</li><li>
Experience leading or supporting enterprise or corporate website strategies and redesigns</li><li>
Deep understanding of/and ability to create web pages and sites aligned to UX/UI best practice principles, prototypes and wireframes, conducting usability tests, applying accessibility standards, and implementing best-in-class web &amp; mobile UX/UI design standards</li><li>
Experience operating within a Center of Excellence or shared services model</li><li>
Experience developing and managing UX/UI design principles across multi-site or multi-brand web ecosystems and various digital tools</li></ul></div><p></p><div><div><b><br>
What Success Looks Like</b></div><ul><li>
Digital experiences are customer-first: cohesive, intuitive, multi-platform, and aligned with enterprise&amp; brand standards</li><li>
UX/UI best practices are clearly defined, adopted, and championed across teams</li><li>
Digital experiences continuously improve through data-driven insights</li><li>
USGBC &amp; GBCI teams view this role as the trusted authority for digital platform and UX/UI design guidance</li></ul><p></p><div><b><br>
Education</b></div><ul><li>
Bachelor&rsquo;s degree in UX/UI Design, Web Design, Digital Media, Human-Computer Interaction, or related field (or equivalent experience)</li></ul><p></p><div><b><br>
Technology/System(s)</b></div><ul><li>
Experience inapplying UX/UI best practices &amp; mobile-first and responsive design principles. Bonus if experience isin a Drupal environment</li><li>
Understanding ofHTML and CSS, with the ability to guide front-end builds</li><li>
Solid understanding of accessibility (WCAG), SEO/SEM best practices, and web performance optimization</li></ul></div><div><ul><li>
Experience with AI &amp; creative automation tools and various UX/UI design &amp; prototyping tools, including Figma, Replit, and others</li><li>
Experience with analytics tools and data-driven UX/UI optimization, including GA4and Salesforce reporting</li><li>
Experience guiding &amp; developing responsive event platforms layout and design, including Cvent and EventBrite</li></ul><p></p><div><b><br>
Skills</b></div><ul><li>
Deep functional excellence in UX/UI best practices and design principles</li><li>
Ability to influence without direct authority, guiding teams toward best-in-class digital experiences</li><li>
Strong stakeholder management and communication skills</li><li>
Continuous improvement mindset, and ability to hurdle obstacles with speed and grace</li><li>
Strong fluency in a variety of digital platforms, and ability to figure out new ones quickly</li></ul><p></p><div><b><br>
Language</b></div><ul><li>
English</li></ul></div></div><p></p><div><p><b><br>
ABOUT OUR TOTAL REWARDS PACKAGE</b></p><div><b>
Salary</b></div><div>
Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. <b>Please note that salary negotiations will not extend beyond the top of the internal salary range.</b></div><div></div><div><b><br>
Benefits</b></div><div>
We offer you:</div><ul><li>
Competitive compensation</li><li>
401(k) with employer matching</li><li>
Professional development reimbursement</li><li>
We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible forthe $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims</li><li>
Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career leveleither2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year&rsquo;s</li><li>
6 weeks paid renewal leave after 7 years of continuous service</li></ul><p></p><p><b><br>
LOGISTICS</b></p><div><b>
Location:</b> This position is remote in the United States.</div><div><b>
Work Schedule:</b> Monday &ndash; Friday, 9 AM to 5:30 PM in applicant&rsquo;s time zone, with flexibility to join weekly meetings in the mornings on Eastern time zone.</div><div><b>
Travel %:</b> 0%-25%</div></div><div></div><p><b><br>
EEO STATEMENT</b></p><div>
The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.</div><div></div><p><b><br>
ABOUT US</b></p><div><b>
U.S. Green Building Council (USGBC)</b> is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED&mdash;the world&rsquo;s most widely used green building rating system&mdash; and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.</div><div></div><div><div><b><br>
Green Business Certification Inc. (GBCI) </b>is the world&rsquo;s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, PEER, PERFORM, SITES, and TRUE Zero Waste.</div><div></div><div><br>
We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.</div><div></div><div><b><br>
Our Global Impact</b></div><ul><li>
Over <b>120,000 LEED-certified commercial projects </b>worldwide</li><li><b>
Millions of square feet </b>of certified healthy, efficient, low-carbon space</li><li>
Recognition in <b>180+ countries </b>for innovation in green building and business practices</li></ul><div><b>
Why Join Us?</b></div><div>
At USGBC and GBCI, you&rsquo;ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer:</div><ul><li>
A purpose-driven, inclusive culture</li><li>
Opportunities to grow your career and take ownership of meaningful work</li><li>
A chance to make a measurable impact on global sustainability efforts</li><li>
We&rsquo;re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.</li></ul><div></div><div><b><br>
Meet Our Leaders and Learn More about Our Mission:</b></div><ul><li>
U.S. Green Building Council Leaders</li></ul></div><div><ul><li>
Green Business Certification Inc Leaders</li></ul><div></div><div><b><br>
Culture and Values Statement</b></div><div>
Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.</div></div></div>

Senior Manager, Web Customer Experience Design

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Pro Experience Manager

Vizient, Inc.

<p></p><div><div><div><div><div><p>When you&rsquo;re the best, we&rsquo;re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.</p><p></p><p><b>
Summary:</b></p><p></p><p><br>
In this role, you will deliver high-quality, customer-focused end-user support that enhances the digital experience for onsite and remote employees in a high-visibility office environment. You will provide hands-on technical assistance across devices and collaboration tools, support executives with professionalism and discretion, and contribute to smooth onboarding, offboarding, and ongoing technology operations. You will collaborate with cross-functional IT teams, manage service requests to meet SLAs, and participate in continuous improvement initiatives that strengthen the overall employee technology experience.</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Deliver responsive technical support for onsite and remote employees to ensure positive customer experience.</li><li>
Troubleshoot and support Windows and macOS devices, including hardware, operating systems, applications, peripherals, and mobile technologies.</li><li>
Provide executive-level and high-touch support with urgency, discretion, and professionalism.</li><li>
Manage service requests, incidents, and escalations while maintaining accurate documentation and SLA adherence.</li><li>
Support conference room systems, A/V equipment, and Zoom and Teams collaboration tools, including live meeting assistance.</li><li>
Troubleshoot basic network connectivity issues, including LAN, WLAN, VPN, and physical port activation.</li><li>
Coordinate with infrastructure, security, and engineering teams to resolve complex technical issues.</li><li>
Perform device deployment, imaging, configuration, upgrades, and lifecycle management for end-user equipment.</li><li>
Lead onsite onboarding and offboarding activities, including device provisioning, asset collection, and inventory updates.</li><li>
Participate in IT projects, technology refreshes, and process improvements, contributing to documentation and knowledge articles.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Relevant degree preferred.</li><li>
2 or more years of relevant experience required.</li><li>
Working knowledge of Windows 10/11 and macOS environments, including configuration and troubleshooting required.</li><li>
Familiarity with networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies required.</li><li>
Experience supporting enterprise hardware, peripherals, and conferencing or A/V platforms such as Zoom or Microsoft Teams required.</li><li>
Ability to work independently in a fast-paced, high-visibility office environment required.</li><li>
Relevant technical certification(s) such as CompTIA A+, Network+, Apple ACSP/ACTC, or Microsoft certifications highly preferred.</li><li>
Exposure to IT Service Management (ITSM) tools and digital employee management tools preferred.</li><li>
Basic understanding of security best practices, endpoint management tools, or device management platforms such as Intune or Jamf preferred.</li><li>
Experience supporting executive leadership or senior corporate stakeholders preferred.</li><li>
Strong communication, problem-solving, and multitasking skills with a customer-first mindset.</li></ul><p></p><p><b>
Estimated Hiring Range:</b></p>
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00.<p></p><p>
This position is also incentive eligible.</p><p></p><p>
Vizient has a comprehensive benefits plan! Please view our benefits here:</p><p></p><p>
http://www.vizientinc.com/about-us/careers</p><p></p><p><b>
Equal Opportunity Employer: </b><b>Females/Minorities/Veterans/Individuals</b><b> with Disabilities</b></p><p></p><p>
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.</p></div></div></div></div></div><p></p>

End User & Digital Experience Support

Search 10000+ User experience manager jobs near you this March. New roles added regularly across leading industries. Apply today.