user experience researcher

Newell Brands

<div>Job ID: 8503
Alternate Locations: 
Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco&reg;, Coleman&reg;, Oster&reg;, Rubbermaid&reg;, Sharpie&reg; and Yankee Candle&reg; - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact&mdash;supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day. 
Summary:
As an Senior User Experience Researcher, you will work closely with other members of the CSI (Consumer &amp; Shopper Insights Team) and Design team. You will be a strategic business partner who works cross-functionally across the organization, co-creating innovative products, brands and services.You will be responsible for leading all User Experience related activities across various brands and segments. 
Responsibilities:<ul><li>
Lead user-centered design activities throughout the product development process.</li><li>
Act as a primary interface with process partners to advocate for user-centered design principles and develop world class user experience solutions.</li><li>
Interpret and translate product requirements into meaningful user experiences.</li><li>
Participate in all phases of the user research process, including user recruitment, study design, moderating, data collection, analysis, and reporting.</li><li>
Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.</li><li>
Effectively collect key objective/behavoral and subjective measures via user research and directly translate data into actionable recommendations for product design.</li><li>
Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions.</li><li>
Communicate research findings to stakeholders clearly and succinctly through reports, presentations, and workshops.</li><li>
Conduct ergonomic assessment and heuristic evaluations.</li><li>
Establish UX goals and guidelines based on primary and secondary research.</li><li>
Stay current with the latest research methodologies, tools, and industry trends.</li></ul> 
Qualifications:<ul><li>
Education: Minimum, Master of Science in Human Factors Engineering, Cognitive Psychology, Ergonomics/Anthropometrics, Information/Human Computer Interaction, User Experience Design, or related field.</li><li>
Work Experience: Five+ years of relevant experience working as a user experience design and/or usability professional in a corporate or consulting environment.</li><li>
Communication: Excellent communication, presentation, and negotiation skills; ability to visualize and present information in a meaningful way to process partners.</li><li>
Human Factors &amp; Ergonomics: Ability to apply ergonomic and anthropometric data to drive requirements and improvements in products.</li><li>
Research, Analysis, &amp; Translation: Experience in a broad range of research methodologies related to user experience design and ability to translate data into insights leading to measurable product improvements within a multidisciplinary team.</li><li>
Usability Testing: Ability to conduct an entire usability study in-person or remotely: moderate, take notes, plan and design the research activities.</li><li>
UI Prototyping: Ability to create a wide range of prototypes from low (paper) to high (digital and interactive).</li><li>
Behavior: Ability to work effectively across cross-functional work teams and independently toward project goals and timelines with little direction.</li><li>
Motivation: Self-motivated and flexible. From cooking to camping to candles &ndash; be willing to learn new things in a variety of domains.</li><li>
Project Management: Proven ability to drive multiple programs simultaneously.</li><li>
Travel: Ability to occasionally travel and work internationally.</li></ul> 
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer&rsquo;s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.</div>

Senior User Experience Researcher (Physical Products)

TXP Technology x People

Role: User Researcher Location: Newcastle (2 days per week on-site)Duration: 6 monthsRate: Inside IR35Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities <ul> <li> Plan, design, and conduct user research using a range of qualitative and quantitative methods </li><li> Collaborate with designers, product managers, and developers to inform service design decisions </li><li> Analyse and present research findings in clear, actionable ways for different audiences </li><li> Champion user needs and accessibility best practices across the team </li><li> Contribute to continuous improvement of research practices and standards </li></ul> Essential Skills & Experience <ul> <li> Proven experience as a User Researcher within central government or large-scale public sector programmes </li><li> Strong understanding of user-centred design principles and agile delivery environments </li><li> Experience with a range of research methods (e.g., interviews, usability testing, surveys, field research) </li><li> Ability to communicate findings clearly and influence decision-making </li><li> Knowledge of accessibility, inclusion, and digital service standards </li><li> Excellent stakeholder management and facilitation skills </li></ul>

User Researcher

Randstad Technologies

Senior User Researcher (Contract)The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME), driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata). Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: <ul> <li> Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. </li><li> Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. </li><li> Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps, to align product strategy. </li><li> Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design. </li><li> Stakeholder Advocacy: Actively participating in team discussions, presenting design concepts to stakeholders for review, and persuasively advocating for user needs and data-backed solutions. </li><li> Demonstrating Tool Expertise: Showcasing Advanced proficiency in User Experience Research Tools and Techniques to streamline research operations and analysis. </li></ul> What We're Looking For You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction. Essential Skills: <ul> <li> Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher. </li><li> Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions. </li><li> Strong practical knowledge of research and design principles related to Responsive and Adaptive Design. </li><li> Exceptional ability to synthesize data from various sources into clear, impactful, and easily understood narratives. </li><li> Ability to act as an independent Subject Matter Expert and provide creative solutions to complex product problems. </li><li> Excellent collaboration and communication skills for working with Product, Design, and Engineering teams. </li></ul> Mandatory Requirements: <ul> <li> Availability to work in Newcastle on a hybrid basis (3 days in office). </li><li> Must be eligible to pass any necessary pre-employment background checks. </li></ul> Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Reed Talent Solutions

Senior User Researcherc.£60,000 per annum Bedford PermanentHybrid Working Are you a seasoned User Researcher driven by curiosity, empathy, and a commitment to inclusive design? Join us at MaPS, where you'll lead transformative research programmes that shape digital experiences for millions. From uncovering complex user needs-including those shaped by access requirements and protected characteristics-to championing user-centred design across cross-functional teams, your work will directly influence how we build accessible, ethical, and impactful services. You'll collaborate with designers, analysts, policy experts, and delivery partners to ensure our propositions are not only data-informed but deeply human-centred. If you're ready to guide teams through discovery, challenge assumptions, and make research a strategic force for good, we want to hear from you. Role OverviewThe Senior User Researcher will report directly to Lead User Researcher. In this role, you will be responsible for:Key Responsibilities:<ul> <li>Lead collaborative research programmes for complex projects to uncover user needs.</li><li>Conduct workshops, debriefs, group note-taking, and results presentations.</li><li>Utilise analytics, customer feedback, and other data sources to inform research priorities and approaches.</li><li>Evolve and champion user-centred design practices within the organisation.</li><li>Work within cross-functional teams to challenge assumptions and ensure user needs are met through coherent propositions, content, and designs.</li><li>Advise and educate colleagues across all levels in areas of special expertise.</li><li>Communicate with designers and researchers on other programmes to avoid duplication, maximise learning, and ensure consistency across digital experiences.</li><li>Assist internal colleagues and external partners in defining and evolving agile methodologies.</li><li>Identify and mitigate potential negative impacts of research activities on users, particularly those who are vulnerable or experience exclusion.</li><li>Collaborate with Business Analysts, Policy and Proposition Managers, and product owners to align business needs with research plans.</li><li>Define user needs, use cases, personas, customer profiles, and scenarios as required.</li><li>Create and disseminate research reports, presentations, and other artefacts to communicate research outcomes to diverse audiences.</li></ul> You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate:<li>Highly experienced in User Research.Proven ability to help teams adopt a user-centred app </li>

Senior User Researcher

UX Labs

<div>
 
 This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.
 
 
 
 Responsibilities
 
 
 
 Conduct User Research:
 
 
 
 &bull; Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
 
 
 
 &bull; Aid in recruiting participants for research studies and coordinating research sessions.
 
 
 
 Data Collection and Analysis:
 
 
 
 &bull; Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness.
 
 
 
 &bull; Help with organizing and synthesizing research findings, contributing to the analysis process.
 
 
 
 Report and Documentation:
 
 
 
 &bull; Assist in documenting research methodologies, findings, and insights.
 
 
 
 &bull; Contribute to the creation of clear and concise research reports and presentations.
 
 
 
 &bull; Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
 
 
 
 Collaboration:
 
 
 
 &bull; Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process.
 
 
 
 &bull; Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
 
 
 
 Adaptability:
 
 
 
 &bull; Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment.
 
 
 
 &bull; Be flexible with your time and availability to align with our agency's requirements and deadlines.
 
 
 
 Communication:
 
 
 
 &bull; Let us know your availability for work periodically with our managers to better
 
 
 
 &bull; Communicate effectively with team members and stakeholders, providing updates on research progress and findings.
 
 
 
 &bull; Present research findings and recommendations clearly and persuasively, both orally and in writing.
 
 
 
 Support The Research Team:
 
 
 
 &bull; Assist our UX Research team in our projects by helping with research tasks and providing support as needed.
 
 
 
 &bull; Learn from experienced researchers and seek guidance to enhance your research skills and expertise.
 
 
 
 Qualifications
 
 
 
 Must have:
 
 
 
 &bull; Strong passion for user research and UX design.
 
 
 
 &bull; Ability to work collaboratively in a team-oriented environment.
 
 
 
 &bull; Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.
 
 
 
 Preferable:
 
 
 
 &bull; Strong analytical and critical thinking skills.
 
 
 
 &bull; Knowledgable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
 
 
 
 &bull; Excellent communication and presentation skills.
 
 
 
 Nice to have:
 
 
 
 &bull; Acquired or successfully passed Related UX Courses, Certificates.
 
 
 
 &bull; Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or an equivalent years or expertise in the field.
 
</div>

UX Researcher / On-Demand

UX Researcher, Qualitative

Ruby Labs

<div><h1 class="jobSectionHeader">About us</h1>
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/<h1 class="jobSectionHeader">
About the role</h1>
We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Conduct competitor and market research to understand user behaviors, flows, pain points, and needs.</li><li>
Analyze existing user interfaces and the design of our current solutions.</li><li>
Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.</li><li>
Develop user personas, customer journey maps, and usability studies to support data-informed decisions.</li><li>
Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.</li><li>
Test and validate design concepts through A/B testing, surveys, interviews, and analytics.</li><li>
Document research findings and present insights to stakeholders.</li><li>
Stay up to date with industry trends and UX best practices to continually refine our approach.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><ul><li>
2+ years of experience in UX research and UI/UX design.</li><li>
Proficiency in Visily (preferred), Figma, and similar design tools.</li><li>
Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.</li><li>
Experience conducting user interviews, surveys, usability testing, and data analysis.</li><li>
Ability to translate research insights into actionable recommendations.</li><li>
Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.</li><li>
Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).</li><li>
Strong analytical mindset and the ability to make data-driven UX decisions.</li><li>
Excellent communication and collaboration skills.</li><li>
Portfolio or case studies showcasing past research and wireframe designs.</li></ul><h1 class="jobSectionHeader">
Nice to have</h1><ul><li>
Experience working in fast-paced startup environments.</li><li>
Experience with AI-driven UX research tools and methodologies.</li></ul><h1 class="jobSectionHeader">
Location</h1>
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately &plusmn; 4 hours of CET. This ensures optimal collaboration and communication during working hours.<h1 class="jobSectionHeader">
Benefits</h1>
Discover the perks of being part of our vibrant team! We offer:<ul><li>
Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
</li><li>Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
</li><li>Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
</li><li>Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
</li><li>Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview</li></ul>
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!<h1 class="jobSectionHeader">
Interview Process</h1>
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:<ul><li>
Recruiter Screening (40 minutes)</li><li>
Final Interview (30 minutes)</li></ul><h1 class="jobSectionHeader">
Life at Ruby Labs</h1>
At Ruby Labs, we move fast, aim high, and expect the same from our team. We&rsquo;re not here to play small&mdash;we&rsquo;re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you&rsquo;re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more&mdash;more responsibility, more growth, and more success.
#LI-Remote</div>

UX Researcher

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