user experience researcher

TXP Technology x People

Role: User Researcher Location: Newcastle (2 days per week on-site)Duration: 6 monthsRate: Inside IR35Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities <ul> <li> Plan, design, and conduct user research using a range of qualitative and quantitative methods </li><li> Collaborate with designers, product managers, and developers to inform service design decisions </li><li> Analyse and present research findings in clear, actionable ways for different audiences </li><li> Champion user needs and accessibility best practices across the team </li><li> Contribute to continuous improvement of research practices and standards </li></ul> Essential Skills & Experience <ul> <li> Proven experience as a User Researcher within central government or large-scale public sector programmes </li><li> Strong understanding of user-centred design principles and agile delivery environments </li><li> Experience with a range of research methods (e.g., interviews, usability testing, surveys, field research) </li><li> Ability to communicate findings clearly and influence decision-making </li><li> Knowledge of accessibility, inclusion, and digital service standards </li><li> Excellent stakeholder management and facilitation skills </li></ul>

User Researcher

Randstad Technologies

Senior User Researcher (Contract)The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME), driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata). Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: <ul> <li> Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. </li><li> Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. </li><li> Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps, to align product strategy. </li><li> Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design. </li><li> Stakeholder Advocacy: Actively participating in team discussions, presenting design concepts to stakeholders for review, and persuasively advocating for user needs and data-backed solutions. </li><li> Demonstrating Tool Expertise: Showcasing Advanced proficiency in User Experience Research Tools and Techniques to streamline research operations and analysis. </li></ul> What We're Looking For You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction. Essential Skills: <ul> <li> Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher. </li><li> Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions. </li><li> Strong practical knowledge of research and design principles related to Responsive and Adaptive Design. </li><li> Exceptional ability to synthesize data from various sources into clear, impactful, and easily understood narratives. </li><li> Ability to act as an independent Subject Matter Expert and provide creative solutions to complex product problems. </li><li> Excellent collaboration and communication skills for working with Product, Design, and Engineering teams. </li></ul> Mandatory Requirements: <ul> <li> Availability to work in Newcastle on a hybrid basis (3 days in office). </li><li> Must be eligible to pass any necessary pre-employment background checks. </li></ul> Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Alaan

Alaan is a next-generation spend management platform built for the Middle East. We re not just another fintech company - we are a design-first organization where building with users, incorporating feedback, and iterating relentlessly are our core values. We are committed to delivering a world-class, seamless user experience that empowers businesses to manage their finances smarter.
To deepen our commitment to user-centricity, we are hiring our strong&gt;first UX Researcher - a greenfield opportunity to build the research function from the ground up and become the definitive voice of the customer at Alaan.
As the founding UX Researcher, you ll bridge the gap between our users and our product. You ll work intimately with Product, Design, and Engineering teams to ensure every feature we build is rooted in a deep understanding of user needs, behaviors, and challenges. Beyond research execution, you ll be a strong&gt;strategic partner and advocate for the user, shaping the future of fintech in the UAE and Saudi region
What you'll do
<ul>
 <li>Own: Partner with product and design leadership to identify knowledge gaps, define research questions, and prioritize a roadmap aligned with business goals.</li>
 <li>Discover: Conduct ethnographic and contextual field research observe finance teams in action and uncover unmet or unarticulated needs.</li>
 <li>Execute: Plan, recruit, and run qualitative and quantitative studies across the product cycle, from generative discovery to usability testing and post-launch validation.</li>
 <li>Synthesize: Turn complex findings into clear, actionable insights via reports, workshops, journey maps, and personas shaping both design and strategy.</li>
 <li>Build: Establish the systems, tools, and best practices for research at Alaan, including participant pipelines, repositories, and education for cross-functional partners.</li>
 <li>Champion: Be the relentless voice of the customer in every room, ensuring user needs guide both product and business decisions</li>
</ul>

UX Researcher

Reed Talent Solutions

Senior User Researcherc.£60,000 per annum Bedford PermanentHybrid Working Are you a seasoned User Researcher driven by curiosity, empathy, and a commitment to inclusive design? Join us at MaPS, where you'll lead transformative research programmes that shape digital experiences for millions. From uncovering complex user needs-including those shaped by access requirements and protected characteristics-to championing user-centred design across cross-functional teams, your work will directly influence how we build accessible, ethical, and impactful services. You'll collaborate with designers, analysts, policy experts, and delivery partners to ensure our propositions are not only data-informed but deeply human-centred. If you're ready to guide teams through discovery, challenge assumptions, and make research a strategic force for good, we want to hear from you. Role OverviewThe Senior User Researcher will report directly to Lead User Researcher. In this role, you will be responsible for:Key Responsibilities:<ul> <li>Lead collaborative research programmes for complex projects to uncover user needs.</li><li>Conduct workshops, debriefs, group note-taking, and results presentations.</li><li>Utilise analytics, customer feedback, and other data sources to inform research priorities and approaches.</li><li>Evolve and champion user-centred design practices within the organisation.</li><li>Work within cross-functional teams to challenge assumptions and ensure user needs are met through coherent propositions, content, and designs.</li><li>Advise and educate colleagues across all levels in areas of special expertise.</li><li>Communicate with designers and researchers on other programmes to avoid duplication, maximise learning, and ensure consistency across digital experiences.</li><li>Assist internal colleagues and external partners in defining and evolving agile methodologies.</li><li>Identify and mitigate potential negative impacts of research activities on users, particularly those who are vulnerable or experience exclusion.</li><li>Collaborate with Business Analysts, Policy and Proposition Managers, and product owners to align business needs with research plans.</li><li>Define user needs, use cases, personas, customer profiles, and scenarios as required.</li><li>Create and disseminate research reports, presentations, and other artefacts to communicate research outcomes to diverse audiences.</li></ul> You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate:<li>Highly experienced in User Research.Proven ability to help teams adopt a user-centred app </li>

Senior User Researcher

9D Technologies & Imagination AI

<div>9D Technologies and ImaginationAI are at the forefront of mobile applications and game publishing, delivering innovative and engaging experiences to users worldwide. Our mission is to create extraordinary digital experiences that captivate and entertain, and we are committed to pushing the boundaries of creativity and technology, utilizing AI.
As a Senior UX Researcher, you will play a key role in establishing UX research practices, shaping our decision-making culture, and upskilling the team across different research methods and product discovery approaches. This is a high-impact role for someone who thrives in fast-paced environments, loves turning data into stories that influence product direction, and wants to help build a research-driven culture from the ground up.
Responsibilities:
Lead Research Across the Product Lifecycle<ul>
<li>
Own and execute end-to-end research initiatives (from scoping to synthesis)</li>
<li>Conduct both exploratory (foundational) and evaluative studies</li>
<li>Apply diverse research methods: usability testing, interviews, surveys, diary studies, concept testing, etc.</li>
<li>Translate research insights into clear, actionable recommendations</li>
</ul>
Build Research Practice Excellence<ul>
<li>
Establish and document UX research standards, frameworks, and tools</li>
<li>Create scalable research processes, templates, and playbooks</li>
<li>Evaluate and recommend research platforms &amp; systems</li>
</ul>
Enable &amp; Upskill Teams<ul>
<li>
Coach and support designers, PMs, and cross-functional partners in applying research methods</li>
<li>Host learning sessions, office hours, and training workshops</li>
<li>Establish feedback loops and improve research quality &amp; efficiency across squads</li>
</ul>
Strategic Influence &amp; Stakeholder Management<ul>
<li>
Partner with Product, Design, and Engineering leads to shape discovery and product direction</li>
<li>Convert business and product goals into prioritized research roadmaps</li>
<li>Present insights confidently &mdash; translating data into compelling stories</li>
<li>Influence product strategy with evidence-based insights</li>
</ul>
Culture &amp; Collaboration<ul>
<li>
Foster a user-centric mindset across the organization</li>
<li>Advocate for customer empathy and continuous learning</li>
<li>Drive collaboration and alignment with stakeholders at all levels</li>
</ul>
Requirements<ul>
<li>
3+ years of hands-on UX research experience in a fast-paced product environment</li>
<li>Proven success running mixed-methods research independently</li>
<li>Strong research craft &mdash; from planning and recruiting to synthesis and insight delivery</li>
<li>Excellent communication, workshop facilitation, and storytelling skills</li>
<li>Ability to influence product decisions and challenge assumptions with empathy and data</li>
<li>Experience working in agile squads or tribes</li>
<li>Passion for coaching and helping teams scale their research maturity</li>
</ul><h3 class="jobSectionHeader">Why Join Us</h3><ul>
<li>Be the founding UX Researcher, shaping research culture and practices</li>
<li>Partner closely with product &amp; design leadership</li>
<li>Play a critical role in shaping a user-obsessed, insight-driven organization</li>
Work in a fast-moving environment where your voice matters and impact is visible 
<li>
</li>
</ul>Our Commitment to Diversity &amp; Inclusion 
 
We are an equal opportunity employer and value diversity at our organization. We believe that an inclusive workplace drives innovation, creativity, and success. We welcome applicants from all backgrounds, experiences, and perspectives. 
Benefits<ul>
<li>
Competitive pay that matches your skills and experience</li>
<li>Family Health Insurance</li>
<li>Paid Time Off to recharge and relax</li>
<li>Work-Life Balance and a supportive environment</li>
<li>Delicious meals provided to keep you fueled</li>
<li>Stay active with convenient, on-site fitness facilities</li></ul></div>

Senior UX Researcher

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