user support analyst

Super Bytes

Job Title: Data analyst Location: Dubai (On-site) Salary: 2000-2500aed +perks Benefits:&nbsp;Company-provided accommodation, visa, food, and transportation.&nbsp;Requirements:&nbsp;<ul><li>1–2 years of experience as an Data analyst or similar role.</li><li>Excellent knowledge of MS Excel and Google Sheets (Advanced Level — formulas, pivot tables, dashboards, etc.).</li><li>Strong analytical and reporting skills.</li><li>Ability to handle large data sets and generate daily/weekly/monthly reports</li><li>Good communication and coordination skills</li><li>Attention to detail and accuracy in data management</li><li>Ability to work independently and meet deadlines</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Prepare and maintain daily&nbsp;reports and dashboards.</li><li>Track team performance and operational metrics</li><li>Support management with accurate data insights and analysis</li><li>Coordinate with different departments for data collection and verification</li></ul>

Jr. Data Analyst

Alzayani Investments

Job Overview We are looking for a dedicated professional to manage and optimise our SAP systems, ensuring they effectively support our diverse business operations. This is a FULL_TIME position based in Manama, Bahrain. The ideal candidate will play a crucial role in analysing, designing, and implementing SAP-based solutions to enhance our business processes and drive efficiency across the organisation. Responsibilities<ul><li>Business Analysis:&nbsp;Gather requirements, analyze processes, identify gaps, and propose SAP-based solutions for sales and service and other functional modules.</li><li>Configuration &amp; Design:&nbsp;Configure SAP SD/CS modules (e.g., sales orders, contracts, pricing, billing, service notifications, repair orders, pricing conditions).</li><li>Implementation:&nbsp;Lead or participate in full lifecycle implementations, including design, build, test, and go-live.</li><li>Integration:&nbsp;Ensure seamless integration with other SAP modules (MM, FI, PS) and external systems.</li><li>Support &amp; Troubleshooting:&nbsp;Provide expert support, resolve incidents, and manage post-go-live issues.</li><li>Documentation:&nbsp;Create functional specifications, test cases, and user manuals.</li><li>Training &amp; Communication:&nbsp;Train end-users, communicate with stakeholders, and lead workshops.</li><li>Upgrades and Migration:&nbsp;Assisting in system upgrades, applying&nbsp;SAP&nbsp;Notes, and supporting data migration projects.</li><li>System Integration: Integrate&nbsp;SAP&nbsp;systems with non-SAP&nbsp;applications and cloud services to support end-to-end business processes.</li><li>Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.</li><li>Demonstrate and apply a thorough understanding of complex SAP systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations.</li><li>Collaborate with other members of the IT team to deliver the SAP requirements and develop work program timelines, risk assessments, design documents, and other planning documents. Provide guidance and expertise to team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues with regards to SAP systems.</li><li>Ability to conduct risk assessment and audits around SAP and support various SAP internal projects.</li><li>Deliver facts, analyses and recommendations in an accurate, clear and concise manner.</li><li>Handle multiple technically complex projects or engagements simultaneously</li><li>Foster relationships with all divisions at appropriate levels.</li><li>Drive high-quality work products within expected timeframes and on budget. &nbsp;</li></ul>Qualifications<ul><li>Proven 5-7 years of relevant experience in&nbsp;SAP Consulting, with a focus on SAP SD&amp; Service module.</li><li>Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or engineering in any other related field.</li><li>Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.</li><li>&nbsp;Excellent analytical and problem-solving skills, with the ability to translate business needs into technical solutions.</li><li>Ability to manage multiple priorities and work effectively both independently and as part of a team.</li><li>Relevant SAP certifications are highly desirable. &nbsp;</li></ul>

SAP Consultant

Qureos

Job Title: Backend Engineer

Years of Experience: 0-2 years

Company Name: Qureos

Employment Type: Full-time

Reporting Location: Karachi, Pakistan

Salary Range: Not disclosed

Job Description: We are looking for a Backend Engineer with 0-2 years of experience to join our team. The ideal candidate should have experience in Node.js and MERN stack.

Responsibilities:
- Develop and maintain backend services and APIs.
- Collaborate with the front-end team to integrate user-facing elements with server-side logic.
- Write clean, maintainable, and scalable code.
- Troubleshoot and debug issues.

Skill Requirements:
- Strong proficiency in Node.js and MERN stack.
- Experience with RESTful APIs.
- Knowledge of database technologies such as MongoDB.
- Familiarity with version control systems such as Git.

Information Technology and Services

Backend Engineer

Nexus Analytica

Job Overview Nexus Analytica, a leading provider of consultancy and digital solutions in the energy sector, is seeking a motivated and detail-oriented Full-Stack QA Engineer (Manual &amp; Automation) to join our growing team. This full-time position is based in our Cairo, Egypt office. The ideal candidate will be passionate about ensuring software quality and will play a crucial role in our development lifecycle, from refining requirements to final deployment. You will be responsible for testing across our entire technology stack, combining both manual and automated strategies to deliver robust and reliable solutions to our clients. Salary: EGP 25,000 - EGP 40,000 per month Responsibilities * Develop, document, and execute comprehensive test plans and test cases to ensure software quality. * Design, implement, and maintain automated test scripts for regression and performance testing. * Perform thorough manual testing for new features, bug fixes, and user interfaces. * Identify, record, and meticulously track defects through to resolution using bug tracking systems. * Conduct various testing types, including functional, integration, regression, and user acceptance testing. * Collaborate closely with developers, product managers, and other stakeholders to understand requirements and ensure a high-quality end product. * Participate actively in agile development processes, providing valuable input during planning and review stages. * Analyse test results and generate detailed reports on software quality and system performance. Qualifications * Proven professional experience as a Quality Assurance Engineer with a strong background in both manual and automation testing. * Solid experience with automated testing frameworks and tools such as Selenium, Cypress, or Playwright. * Proficiency in at least one scripting or programming language (e.g., Python, JavaScript, Java). * Experience with API testing tools like Postman or Insomnia. * A strong understanding of the software development lifecycle (SDLC) and agile methodologies. * Familiarity with CI/CD pipelines and version control systems like Git. * Excellent analytical and problem-solving skills with an exceptional attention to detail. * Strong written and verbal communication skills in English. * A degree in Computer Science, Engineering, or a related field is preferred but not essential. Benefits * A competitive salary package and benefits. * Opportunities for continuous professional development and career progression. * A collaborative, supportive, and innovative work environment. * The opportunity to work on challenging and impactful projects within the dynamic energy sector.

Full-Stack QA Engineer (Manual & Automation)

Alzayani Investments is seeking a skilled and motivated SAP Developer for designing, developing, and managing Application Programming Interfaces (APIs) that enable seamless integration between SAP systems (like S/4HANA, ECC) and other internal or external applications, cloud services, and third-party tools. Additionally maintaining custom applications and enhancements within the SAP environment using the ABAP coding language. This is an excellent opportunity for a talented developer to contribute to an organisation that utilises state-of-the-art technologies to maintain a competitive edge. Responsibilities:&nbsp;<ul><li>Design and develop RESTful APIs (often using OData services in the SAP environment) to expose SAP business logic and data securely.</li><li>Utilize SAP development tools like SAP Gateway, SAP Cloud Platform Integration (CPI), and SAP Business Technology Platform (BTP) for building and managing integration flows.</li><li>Designing, coding, and testing new ABAP programs, reports, interfaces, conversions, enhancements, and forms (often referred to as RICEFW objects) to meet specific business needs.</li><li>Utilizing techniques like User Exits, Business Add-Ins (BADIs), and Enhancement Points to modify or extend standard SAP functionality.</li><li>Identifying, analyzing, and resolving technical issues, bugs, and performance problems in existing ABAP programs and the overall SAP system.</li><li>Developing and maintaining interfaces using technologies like IDocs, BAPIs, and RFCs to ensure seamless data exchange between different SAP modules and external systems.</li><li>Tuning ABAP code and database queries (SQL) for maximum efficiency and speed, especially when dealing with large volumes of data.</li><li>Working with SAP functional consultants and business stakeholders to gather requirements, provide technical specifications, and ensure delivered solutions align with business processes.</li><li>Creating and maintaining detailed technical specifications, design documents, and unit test plans for all developed solutions.</li><li>Assisting in system upgrades, applying SAP Notes, and supporting data migration projects.</li><li>Integrate SAP systems with non-SAP applications and cloud services to support end-to-end business processes.</li><li>Implement robust API security measures, including authentication (OAuth, JWT) and authorization to protect sensitive SAP data.</li><li>Manage the API lifecycle, versioning, and documentation for consumption by other developers and applications.</li><li>Tune and optimize API performance, ensuring high speed and reliability for business-critical operations.</li><li>Troubleshoot and debug integration issues across complex system landscapes.</li><li>Collaborate with SAP functional consultants, solution architects, and non-SAP development teams to gather requirements and translate business needs into technical specifications.</li><li>Create clear and comprehensive API documentation. &nbsp;</li></ul>Qualifications:&nbsp;<ul><li>5+ years of relevant experience in SAP development, with a focus on integration and APIs.</li><li>Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or any other related field.</li><li>Excellent analytical and problem-solving skills with meticulous attention to detail.</li><li>Strong verbal and written communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.</li><li>The ability to work independently, manage priorities, and deliver high-quality work within agreed timelines.</li></ul>

SAP Developer

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;The Senior Underwriter/data analyst&nbsp;plays a crucial role in supporting overall performance, efficiency, analyzing data results, evaluate and underwrite insurance risks in accordance with company policies and profitability targets while leveraging data analytics to monitor portfolio performance, detect trends, and support strategic decision-making. This position bridges technical underwriting with data-driven insight, ensuring sound risk selection, loss ratio improvement, and operational efficiency.&nbsp;</td></tr><tr><td>&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;<ul><li>A. Underwriting &amp; Risk Evaluation</li><li>Assess and underwrite individual and fleet policies in line with Braxtone and insurer guidelines.</li><li>Analyze policy applications, vehicle data, and client profiles to determine appropriate pricing and coverage terms.</li><li>Ensure underwriting decisions maintain compliance with company risk appetite and reinsurance requirements.</li><li>Review loss experience, claims frequency, and trends to adjust underwriting criteria or premiums.</li><li>Collaborate with brokers and insurance partners to clarify underwriting conditions or exclusions.</li><li>Recommend risk mitigation actions and re-underwriting for loss-making portfolios.</li><li>B. Data Analysis &amp; Reporting</li><li>Collect, clean, and analyze data from claims, underwriting, and operations systems.</li><li>Identify patterns affecting loss ratio, frequency of service, and claim cost by segment or partner.</li><li>Develop dashboards and reports showing key performance indicators (KPI), including:</li><li>Loss ratio by product and insurer</li><li>Average cost per service or claim</li><li>Policy utilization rates</li><li>Portfolio growth by partner</li><li>Support management in quarterly portfolio reviews and pricing model adjustments.</li><li>Monitor Minimum Deposit (M&amp;D) commitments and insurer performance against service volume targets.</li><li>C. Process Optimization</li><li>Recommend automation and workflow improvements for underwriting and data tracking.</li><li>Work with IT to improve data integration between CRM, claims, and finance systems.</li><li>Establish quality checks for data accuracy and consistency across departments.</li><li>D. Compliance &amp; Governance</li><li>Ensure adherence to underwriting authorities, company policies, and local regulatory standards.</li><li>Maintain confidentiality of partner and client data.</li><li>Prepare audit-ready documentation for internal and external reviews.</li></ul>Key Performance Indicators (KPIs)<ul><li>Portfolio Loss Ratio maintained below agreed benchmark.</li><li>Accuracy of underwriting decisions (error rate &lt; 2%).</li><li>Timely delivery of monthly underwriting and performance reports.</li><li>Reduction in data discrepancies and reporting delays.</li><li>Improvement in underwriting profitability through data insights.</li></ul>&nbsp;</td></tr><tr><td>Educational, Skills, and Experience:&nbsp;<ol><li>Bachelor’s degree, in Actuarial studies,&nbsp;Business Administration, Statistics.</li><li>5–8 years’ experience in underwriting (motor or general lines) with strong analytical exposure.</li><li>Experience in insurance data analysis, pricing, or business intelligence.</li><li>Excellent knowledge of insurance principles, risk assessment, and policy structures.</li></ol>&nbsp;Technical Skills:&nbsp;<ol><li>Advanced Excel, Power BI, or Tableau for data visualization.</li><li>Strong command of SQL or similar tools for data extraction (preferred).</li><li>Familiarity with CRM and insurance management systems.</li><li>Excellent reporting, presentation, and documentation skills.</li></ol>&nbsp;Personal Competencies&nbsp;<ol><li>Analytical thinker with high attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to balance commercial awareness with risk control.</li><li>Organized, proactive, and capable of working under pressure.</li><li>Collaborative and able to work cross-functionally with Operations, Finance, and IT.</li></ol>&nbsp;</td></tr></tbody></table></figure>

Senior Underwriter/ Data Analyst ( Bahrain Based)

Head of Growth, Qureos&nbsp;About Qureos &nbsp;We’re on a mission to transform how the world hires, from a 60-day painful process to 12 days with the power of AI.If you believe hiring should be fast, fair, and feel like magic, welcome to Qureos.We’re well-funded, growing fast, and building game-changing tech that helps companies hire talent 10x faster while giving job seekers the coaching and tools they deserve.And now, we’re looking for a Head of Growth who gets excited (borderline emotional) about CAC dropping and inbound leads exploding. &nbsp;The Role &nbsp;We want someone who can build, scale, and lead acquisition on both sides of our marketplace:<ul><li>B2C - bringing job seekers into the ecosystem</li><li>B2B - generating qualified inbound leads from companies hiring</li></ul>You’ll lead our growth team from day 1, redesign funnels, break things, fix things, run experiments, track everything, and basically treat growth like a sport.If dashboards excite you more than brunch, read on. &nbsp;What You’ll Do &nbsp;<ul><li>Own end-to-end acquisition for both job seekers and hiring companies</li><li>Build and scale omni-channel growth strategies across paid, organic, partnerships, product-led loops, and automation</li><li>Lead a multi-functional growth team (performance marketing, content, SEO, automation) from day 1</li><li>Build and optimize funnels for: Job seeker activation B2B inbound (MQL → SQL → Demo → Revenue)</li><li>Run experiments weekly: landing pages, ads, onboarding flows, messaging, pricing — everything is testable</li><li>Implement automation across acquisition, nurturing, and conversion funnels</li><li>Drive deep tracking &amp; analytics (you must love data more than comfortable amounts)</li><li>Collaborate closely with Product, Sales, and Leadership to turn insights → experiments → wins</li><li>Build scalable playbooks for international growth</li><li>Reduce CAC like it’s your personal vendetta</li><li>Increase revenue, conversion rates, and growth flywheels that compound over time</li><li>Bring energy, speed, ownership, creativity, and a “let’s build big” attitude every day</li></ul>&nbsp;Your KPIs &nbsp;<ul><li>CAC (Candidates)</li><li>CAC (Clients)</li><li>Inbound lead volume &amp; quality</li><li>MQL → SQL → Demo conversion</li><li>Revenue growth</li><li>Organic traffic growth &nbsp;</li></ul>If these scare you, this isn’t your role.If these excite you, you’re our person. &nbsp;Who You Are &nbsp;<ul><li>5–10 years in growth, performance marketing, user acquisition, or marketplace growth</li><li>Have built and scaled acquisition funnels in high-growth digital platforms</li><li>Proven experience reducing CAC, increasing revenue, and experimenting relentlessly</li><li>Strong understanding of B2B funnels and conversion optimization</li><li>Have led or trained teams in fast-paced, KPI-driven environments</li><li>Expert at multi-channel growth: paid, SEO, content, automation, email, social, community, partnerships</li><li>Obsessed with numbers, experiments, hypotheses, insights, dashboards</li><li>Action-oriented, fast-moving, and comfortable making decisions with imperfect data</li><li>Thinks like an owner. Moves like a founder.</li><li>Bonus: experience in marketplaces or HR-tech &nbsp;</li></ul>Tools You’ll Likely Use (examples) &nbsp;<ul><li>You don’t need to know all, but you should know many.</li><li>Zoho, HubSpot, GA4, Looker, Mixpanel</li><li>Meta Ads, LinkedIn Ads, Google AdsZapier, Make, Clearbit, Apollo, Lemlist, SEO tools (Ahrefs, SEMrush), Webflow, Hotjar</li><li>Marketing automation tools &amp; analytics stacks &nbsp;</li></ul>Why Join Qureos &nbsp;<ul><li>You’ll help build the future of hiring, genuinely!</li><li>Work with founders who care deeply about building something iconic</li><li>Backed by global &amp; regional tier-1 investors</li><li>Relocation &amp; visa sponsorship to Dubai</li><li>High ownership, fast execution environment</li><li>Real autonomy to build, experiment, scale</li><li>A mission that actually changes lives for job seekers worldwide</li></ul>&nbsp;If You’re Still Reading…You’re probably our kind of person.Apply. Let’s build something huge together.&nbsp;

Head of Growth

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