user support specialist

DHI Mortgage

<div><div>D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information
D.R. Horton, Inc. is currently looking for a System Support Specialist II. The right candidate, with some supervision, acts as a key contact for the user community to provide mortgage and title front line support. The System Support Specialist II provides support to users nationwide.
Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li>Fulfill the requirement to work standard Help Desk hours of operation M-F 7:00am-7:00pm Central, and Saturday 10:00am-3:00pm Central. Work an 8-hour shift Monday &ndash; Friday with team member rotation for the Saturday shift. Hours are subject to change as deemed necessary by management</li><li>Provide information to and execute problem resolution for end users. User requests are received via phone and email</li><li>Respond to all user requests related to Financial Services (FS) applications, including Mortgage Loan Origination (Encompass), Title Closing &amp; Insurance (SoftPro), Electronic Document Management (Encomia), and Servicing (FICS)</li><li>Support and maintain data for multiple components of the Intranet system, including reports, Do Not Call Manager, and Training Tracker</li><li>Maintain employee security access to FS applications and third parties, including periodic audits and reviews; following documented policies and procedures</li><li>Exercise judgment regarding issue escalation to another System Support Specialist, business partners or other IT personnel</li><li>Perform routine duties independently. Discuss and seek approval as needed from the Help Desk Manager or System Support Specialist III</li><li>Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company</li><li>Ability to work overtime</li><li>Prepare reports for management review, such as Daily Help Desk Statistics</li><li>Follow up with users when an issue is not immediately resolved, until it is resolved</li><li>Work with the team to maintain team and support documentation</li><li>Additional duties as assigned by the Help Desk Manager</li></ul></div><div> 
Qualifications<div></div><div> 
Required Qualifications</div> 
<div></div><ul><li>
Must have at least six months experience as a Loan Processor or Loan Closer working with Loan Origination software</li><li>
One to two years related experience</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications</li><li>
Proficiency with MS Office and email</li><li>
Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, peripheral vision and color vision. Must occasionally lift and/or move up to 15 pounds.</li><li>
The noise level is generally moderate.</li></ul><div></div><div> 
Preferred Qualifications</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in Business Administration, Computer Science or a related field is desired</li><li>
Any mortgage-related, computer or I.T. certificate is beneficial</li></ul><div></div> 
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
<ul><li><div>Medical, Dental and Vision</div></li><li><div>
401(K)</div></li><li><div>
Employee Stock Purchase Plan</div></li><li><div>
Flex Spending Accounts</div></li><li><div>
Life &amp; Disability Insurance</div></li><li><div>
Vacation, Sick, Personal Time and Company Holidays</div></li><li><div>
Multiple Voluntary and Company provided Benefits</div></li></ul><div>
</div>Build YOUR future with D.R. Horton, America&rsquo;s Builder. #WeBuildPeopleToo</div><div> 
Job: Information Technology<div>
</div></div><div>
Primary Location: TX-Austin<div>
</div></div><div>
Organization: Mortgage<div>
</div></div><div>
Schedule: Full-time</div><div> 
Job Posting: Jun 12, 2026, 4:03:47 PM</div></div>

System Support Specialist II

VigorCare Pediatric Services

<div>We are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong technical background and excellent customer service skills. The IT Support Specialist will be responsible for providing technical support to our employees, maintaining our IT infrastructure, and ensuring the smooth operation of our systems and applications.
Key Responsibilities:<ul><li>Provide technical support to employees for hardware, software, and network issues</li><li>Troubleshoot and resolve IT-related problems in a timely manner</li><li>Install, configure, and maintain computer systems, software, and peripherals</li><li>Monitor and maintain network and server infrastructure</li><li>Perform regular backups and ensure data integrity</li><li>Manage user accounts and permissions</li><li>Stay up-to-date with emerging technologies and make recommendations for upgrades and improvements</li><li>Create and maintain technical documentation and user guides</li><li>Train employees on new systems and technologies as needed</li><li>Collaborate with other IT team members to ensure the smooth operation of all IT systems</li><li>Participate in on-call rotation for after-hours support as needed</li></ul>
Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field</li><li>Minimum of 3 years of experience in a similar IT support role</li><li>Strong knowledge of Windows operating systems and Microsoft Office Suite</li><li>Experience with Active Directory, Exchange, and other network services</li><li>Familiarity with network security and data backup systems</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong customer service and communication skills</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and adapt to new technologies</li></ul>
Benefits:<ul><li>Competitive salary</li><li>Comprehensive health insurance package</li><li>401(k) retirement plan with company match</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>A supportive and collaborative work environment</li></ul></div>

IT Support Specialist

Chitra

<div>
 
 Job Summary
 
 
 
 Chitra is seeking a reliable and detail-oriented IT Support Specialist to manage and support our organization&rsquo;s core technology systems. This role is critical to ensuring smooth day-to-day operations by maintaining user accounts, managing devices, tracking IT assets, and supporting staff with technical needs. The ideal candidate is organized, proactive, and comfortable working across both Microsoft and Google environments while maintaining strong documentation and asset management practices.
 
 
 
 Key Responsibilities
 
 
 
 Manage and administer Microsoft 365 and Google Workspace accounts, including user setup, permissions, and deactivation. Provision and configure new employee computers and equipment (laptops, desktops, peripherals)Maintain and track IT assets and inventory, including hardware lifecycle management. Manage and document software licensing, ensuring compliance and accurate recordkeeping. Provide technical support to staff for hardware, software, and access issues. Maintain accurate IT documentation, including account access, asset logs, and procedures. Coordinate onboarding and offboarding from an IT perspective. Assist with basic security practices, including access control and account hygiene. Run monthly reports and log them. Troubleshoot and resolve system and user issues in a timely manner
 
 
 
 Required Qualifications
 
 
 
 2+ years of experience in IT support, help desk, or systems administration. Experience managing Microsoft 365 and/or Google Workspace environments. Strong understanding of user account management and device setup. Experience with asset tracking and inventory systems. Familiarity with software licensing management. Strong organizational and documentation skills. Excellent communication and customer service skills
 
 
 
 Preferred Qualifications
 
 
 
 Experience with endpoint management tools (e.g., Intune, JAMF, or similar)Basic understanding of IT security best practices. Experience supporting small to mid-sized organizations. Certifications such as CompTIA A+, Google Workspace Admin, or Microsoft 365 Fundamentals.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Vision insurance
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 IT support, help desk, or system administration: 2 years (Required)
 
 
 </li>
 </ul>
 
 License/Certification
 
 
 
 <ul>
 <li>
 Certification such as CompTIA A+ (Preferred)
 </li>
 <li>
 Certification such as Google Workplace Admin (Preferred)
 </li>
 <li>
 Certification such as Microsoft 365 Fundamentals (Preferred)
 
 
 </li>
 </ul>
 Work Location: In person
</div>

<div>We are seeking an IT Support Specialist to join our team and provide technical support to our staff and patients. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for helping others. This is a full-time, permanent position with opportunities for growth and development within our organization.
Key Responsibilities:<ul><li>Provide technical support to staff and patients for all IT related issues, including hardware, software, and network troubleshooting</li><li>Install and configure computer systems, applications, and peripherals</li><li>Maintain and manage user accounts, passwords, and access levels</li><li>Monitor and troubleshoot network connectivity and performance issues</li><li>Collaborate with IT team members to implement new systems and upgrades</li><li>Develop and maintain technical documentation and user guides</li><li>Train staff on new software and systems as needed</li><li>Stay up-to-date with the latest technology trends and advancements</li><li>Provide excellent customer service and ensure timely resolution of IT issues</li><li>Adhere to company policies and procedures related to IT security and data protection</li></ul>
Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field</li><li>Minimum of 2 years of experience in IT support or a similar role</li><li>Strong knowledge of Windows and Mac operating systems</li><li>Excellent troubleshooting and problem-solving skills</li><li>Ability to work independently and handle multiple tasks simultaneously</li><li>Strong communication and interpersonal skills</li><li>Passion for providing exceptional customer service</li></ul>
Why Work With Us:
If you are looking for a challenging and rewarding career in healthcare IT, we encourage you to apply for our IT Support Specialist position. Join our team and make a difference in the lives of children and families in our community.</div>

AT&T

<div>AT&amp;T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers&rsquo; mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
AT&amp;T is seeking a highly motivated and detail-oriented Voice IT Field Support Specialist: To support RIS I regional IT service delivery with a focus on voice infrastructure, telephony modernization, and end-user communications support. This role provides hands-on field and technical support for legacy telephone environments, VoIP and unified communications migrations, site surveys, cutover planning, testing, documentation, and transition-to-operations activities. The selected candidate will help ensure secure, reliable, and mission-ready voice services for customers by coordinating with technical teams, validating requirements, resolving implementation issues, and supporting successful modernization outcomes in a customer-site environment.
Description of Job Duties/Responsibilities:<ul><li>
This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.</li><li>
Assess legacy TDM telephone environments, including devices, circuits, analog lines, cabling, power, rack space, user counts, and supporting infrastructure.</li><li>
Document current-state voice architecture and identify migration requirements, technical dependencies, transition risks, and implementation timelines.</li><li>
Develop modernization and migration plans for transitioning users and devices from legacy TDM platforms to VoIP and unified communications solutions.</li><li>
Coordinate number porting, device replacement, dial plan validation, phased deployment activities, provisioning, feature setup, and service activation.</li><li>
Validate network readiness for VoIP implementation, including power requirements, gateway and switch compatibility, and integration with enterprise communications environments.</li><li>
Manage installation, configuration, activation, and testing of VoIP telephone devices and related services.</li><li>
Develop and execute cutover plans, including pre- and post-implementation testing of call routing, voicemail, emergency calling, user functionality, and service continuity.</li><li>
Coordinate with telephone central office personnel, technical teams, and customer stakeholders to resolve implementation issues and minimize operational disruption.</li><li>
Prepare implementation documentation, update inventories and diagrams, and support transition-to-operations activities.</li><li>
Provide user communications, training, and post-implementation support, and coordinate decommissioning of retired TDM devices and services once VoIP operations are stable and accepted.</li></ul>
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications:
Minimum Education and Experience:<ul><li>
High school diploma or GED required.</li><li>
Minimum of 8 years of relevant IT experience.</li><li>
Must possess 8570 Certification; Security+ certification is highly preferred.</li></ul>
Technical Skills:
Professional Competencies:<ul><li>
Excellent analytical and problem-solving skills with the ability to manage complex technical issues independently.</li><li>
Outstanding verbal and written communication skills to effectively collaborate with team members and support end-users.</li><li>
Strong organizational skills, with the ability to manage time and priorities efficiently and work with minimal supervision.</li></ul>
Additional Requirements:<ul><li>
In order to be considered for this position, you must have a valid driver&rsquo;s license and an acceptable driving record and be eligible to drive an AT&amp;T company vehicle.</li><li>
Ability to lift and move items weighing up to 50 lbs. as required.</li><li>
Availability to work an 8-hour shift scheduled between the hours of 6:00 AM and 6:00 PM, as determined by management.</li></ul>
Ready to join our team? Apply today!<div></div>
Our Voice IT Field Support Specialist (HT3) (Government) earns $72,000 - $101,600 yearly. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected &middot; Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T wireline phone
Weekly Hours:
40
Time Type:
Regular
Location:
Columbia, Maryland
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Voice IT Field Support Specialist (HT3) (Government)

Utah Community Action

<div>We're Hiring: IT Support Specialist | $31.84/hour + Amazing Benefits!
Location: 1307 S. 900 W. SLC, UT | Type: Full-Time | FLSA: Non-Exempt
Utah Community Action (UCA) is seeking a customer-focused, solutions-driven IT Support Specialist to provide frontline technical support to employees throughout the agency. This role is ideal for someone who enjoys troubleshooting, teaching others, and ensuring technology runs smoothly in a mission-driven environment.
What You'll Do
As a member of our IT team, you will:<ul><li>
Respond to and resolve helpdesk tickets, emails, phone calls, and Microsoft Teams requests.</li><li>
Troubleshoot hardware, software, network, and mobile device issues.</li><li>
Configure and deploy laptops, printers, phones, and other technology equipment.</li><li>
Create, modify, reset, and disable Active Directory user and computer accounts.</li><li>
Support Microsoft Windows 11, Microsoft 365 applications, Chrome, remote access tools, antivirus software, and mobile device management solutions.</li><li>
Train employees on technology systems and best practices.</li><li>
Maintain IT inventory and equipment checkout processes.</li><li>
Develop and publish knowledge base articles to help staff resolve common technical issues.</li></ul>
What We're Looking For
The successful candidate will demonstrate:<ul><li>
Strong troubleshooting and problem-solving abilities.</li><li>
Excellent communication and customer service skills.</li><li>
Professionalism, sound judgment, and the ability to work effectively with diverse populations.</li><li>
Flexibility, accountability, confidentiality, and a team-oriented mindset.</li><li>
The ability to manage multiple priorities while meeting deadlines.</li></ul>
Required Qualifications<ul><li>
High School Diploma or GED.</li><li>
Minimum one year of helpdesk or technical support experience.</li><li>
CompTIA A+ certification.</li><li>
Valid driver's license.</li></ul>
Work Environment &amp; Physical Requirements
This position primarily works in an office environment, with occasional visits to classrooms and agency locations. Duties may require sitting for extended periods, occasional driving, lifting up to 50 pounds, and periodic bending, kneeling, climbing, crawling, and equipment setup.
Additional Requirements
Employment is contingent upon successful completion of a background check, drug screening, sex offender registry check, child abuse/neglect check, and all applicable Head Start health requirements. Employees must follow all Utah Community Action personnel policies and perform other duties as assigned.
Pay &amp; Perks<ul><li>
$31.84/hourly</li><li>
Medical, Dental, and Vision Insurance</li><li>
HSA with up to $2,500 match + Telehealth access</li><li>
401(k) with 5% company match</li><li>
11 Paid Holidays + Paid Winter Break (Christmas-New Year's)</li><li>
192 PTO hours annually + Weekly Paid Self-Care Hour</li><li>
Life &amp; Disability Insurance, EAP, and more!</li></ul>
If you're passionate about technology and enjoy helping others succeed, we'd love to hear from you. Apply today and make a difference through technology at Utah Community Action.
Utah Community Action is an Equal Opportunity Employer and the agency prohibits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex (including conditions of pregnancy), marital status, familial status, sexual orientation, gender identity or any other protected- group status.</div>

Bayt Almaloumat Alarabiya For Information Technology

Job Title: IT Support Specialist (Onsite) &ndash; Full-TimeLocation: Riyadh, Saudi Arabia Experience Required: Minimum 3 years Employment Type: Full-timeJob SummaryWe are seeking a highly motivated and experienced IT Support Specialist to provide onsite technical support and manage the company's IT operations. The successful candidate will be responsible for handling software and hardware support tickets, coordinating with IT vendors, managing subscriptions and licenses, and ensuring the smooth operation of all IT infrastructure and business applications.The ideal candidate should have strong troubleshooting skills, experience supporting educational platforms such as Learning Management Systems (LMS) and Student Information Systems (SIS), and excellent proficiency in using AI tools such as ChatGPT to improve productivity and support processes.Key ResponsibilitiesTechnical Support<ul><li>Provide onsite IT support for end users.</li><li>Resolve hardware, software, network, and application-related issues.</li><li>Manage and close IT support tickets within agreed service levels.</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li><li>Troubleshoot Microsoft Windows, Microsoft 365, Outlook, Teams, and related services.</li><li>Support Adobe products and licensing management.</li><li>Assist users with email, file sharing, collaboration, and productivity tools.</li></ul>Systems &amp; Applications<ul><li>Support and maintain Learning Management Systems (LMS).</li><li>Support and maintain Student Information Systems (SIS).</li><li>Assist with website administration, monitoring, and coordination with web vendors.</li><li>Support domain management, DNS records, email domains, and related services.</li></ul>Vendor &amp; Subscription Management<ul><li>Serve as the primary point of contact for all IT vendors and service providers.</li><li>Monitor and manage annual subscriptions, licenses, renewals, and warranties.</li><li>Track contract expiration dates and coordinate timely renewals.</li><li>Evaluate vendor performance and ensure service delivery commitments are met.</li></ul>Infrastructure Management<ul><li>Monitor the health and lifecycle of the company's IT infrastructure.</li><li>Maintain inventory of IT assets and equipment.</li><li>Coordinate preventive maintenance and upgrades.</li><li>Ensure proper documentation of IT systems, licenses, and support activities.</li></ul>AI &amp; Productivity Tools<ul><li>Utilize ChatGPT and other AI tools to enhance troubleshooting, documentation, user support, and operational efficiency.</li><li>Develop and maintain AI-assisted workflows for IT operations.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.</li><li>Minimum 3 years of hands-on IT support experience.</li><li>Strong knowledge of:</li><li>Microsoft Windows</li><li>Microsoft 365 Administration</li><li>Active Directory</li><li>Hardware and software troubleshooting</li><li>Domain and DNS management</li><li>Website support and administration</li><li>Adobe products and licensing</li><li>Network fundamentals</li><li>Experience supporting:</li><li>Learning Management Systems (LMS)</li><li>Student Information Systems (SIS)</li><li>Strong understanding of software licensing and subscription management.</li><li>Experience working with external IT vendors and service providers.</li><li>Excellent communication and documentation skills.</li><li>Strong proficiency in ChatGPT and AI-powered productivity tools.</li></ul>Preferred Qualifications<ul><li>Microsoft certifications (Microsoft 365, Azure, Windows Administration).</li><li>ITIL Foundation certification.</li><li>Experience in educational institutions, universities, or training organizations.</li><li>Familiarity with cloud platforms and cybersecurity best practices.</li></ul>Job Type: Full-timeWork Location: In person

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