utility teller

People's Bank of East Tennessee

SUMMARY: A Peoples Bank Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with the customer service function. The overall objective is to utilize banking knowledge to provide high-quality customer service and to help the branch generate revenue by delivering optimal customer service.ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Serve as the first point of contact for Peoples Bank customers and provide a positive first impression through friendly and efficient customer service. 2. Perform efficient and accurate banking transactions and process incoming/outgoing cash deposits. 3. Accepts checks for cashing, accepts deposits, verifies cash and endorsements, makes changes, and issues receipts. 4. Receives savings deposits, pays withdrawals after verifying balance and signature; redeems U.S. Savings Bonds. Accepts tax deposits and various utility payments. 5. Receives loan payments when payment due notice or installment loan coupon accompanies payment. 6. Performs various balancing functions, including ATM. 7. Processes night deposit and mail-in deposits. 8. Sells money orders, cashier&rsquo;s checks, and other bank services. 9. Responds to customers&rsquo; inquiries as appropriate. 10. Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the bank. Services ATM according to schedule or need. 11. Accepts &ldquo;stop payment&rdquo; requests and address changes, distributing to the proper personnel for processing. 12. Adhere to bank policies, operational controls and regulatory procedures to ensure the safety and security of customer and bank assets. 13. Maintain working knowledge of client accounts as well as new and existing products and services offered.OTHER DUTIES AND RESPONSIBILITIES: 1) May be asked to train inexperienced personnel in teller functions. 2) Performs other duties and responsibilities as assigned.POSITION REQUIREMENTS:<ul><li>Education &ndash; High School Diploma or GED</li><li>Experience &ndash; Minimum of two (2) years banking or equivalent combination of education and/or related experience preferred.</li></ul>COMPUTER SKILLS/EQUIPMENT USED:<ul><li>General office equipment: computer, printer, fax, copier, scanner, calculator, etc.</li><li>Computer knowledge in a Windows environment.</li><li>Basic knowledge in Microsoft Word and Excel.</li></ul>KNOWLEDGE, SKILLS and ABILITIES:<ul><li>Ability to maintain confidential information.</li><li>Strong interpersonal and teamwork skills.</li><li>Ability to work on a variety of business, regulatory, and financial issues within pressure and time-sensitive periods.</li><li>Effective time management skills, efficiency and ability to multi-task.</li><li>Detail-oriented and strong analytical skills.</li><li>Ability to interact and communicate effectively with employees and other contacts.</li><li>Strong oral, written and presentation skills.</li><li>Ability to work independently; exercise sound judgment; act objectively, yet create a sense of partnership with affiliate personnel; work collaboratively.</li><li>Basic personal computing skills with strong knowledge of the Microsoft suite of applications</li></ul>(Word, Excel, PowerPoint).<ul><li>Ability to apply visual, comprehension, effective listening, problem-solving, prioritizing, and organizational and customer/employee relations skills in the performance of all essential job functions.</li><li>Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc., with or without reasonable accommodation.</li></ul>WORK ENVIRONMENT:<ul><li>Professional</li><li>Courteous</li><li>Fast-Paced</li></ul>PHYSICAL ABILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>While performing the duties of this job, the employee is regularly required to speak, hear, stand and use hands to grasp. The employee is frequently required to walk, sit, stoop, kneel, climb or balance.</li><li>May be required to lift, carry or move and position items weighing up to 25 lbs. as necessary.</li><li>Requires daily work on a computer for 6 hours or more viewing the screen and data input.</li><li>Ability to move about the office to access file cabinets, office equipment, etc.</li><li>Able to work in a fast-paced, multi-tasked environment.</li></ul>Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>401(k) matching</li></ul>Work Location: In person

Part-Time Teller, Madisonville

ChoiceOne Bank

<div>Description:

Teller
Non-Exempt &ndash; Grade Level 1
Equal Employment Opportunity
Corporate Values &amp; Mission
&ldquo;Provide superior service, quality advice and show our utmost respect to everyone we meet.&rdquo;
General Summary
The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.
Reports To: Assistant Branch Manager and Branch Manager
Essential Duties and Responsibilities<ul><li>
Perform and follow the Bank&rsquo;s policies, procedures, and customer service standards</li><li>
Operate teller window in accordance with bank policy, balancing daily</li><li>
Meet and exceed teller sale/referral goals</li><li>
Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality</li><li>
Acquire and maintain up-to-date knowledge of banking products, financial services, and technology</li><li>
Develop relationships with clients and ensure customers&rsquo; awareness of services offered. Recognize clients&rsquo; needs and make referrals to bankers.</li><li>
Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.</li><li>
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.</li><li>
Be familiar with and comply with all federal and state banking regulations as applicable.</li></ul>
Competencies
Written and Oral Communication &ndash; Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Technical Skills &ndash; Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others
Quality &ndash; Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity &ndash; Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
Adaptability &ndash; Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
Attendance / Punctuality &ndash; Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time.
Flexibility / Dependability &ndash; is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan.
Initiative &ndash; Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements:

Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education<ul><li>
High School or GED</li><li>
Minimum of 6 months cash handling experience preferred</li></ul>
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.</div>

Part-Time Teller - Memphis

BANK OF TENNESSEE

<div>POSITION SUMMARY

As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cross-selling of bank products and services, and resolution of customer service issues. As a representative of the bank, you are required to present a positive and professional image at all times. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. 


JOB REQUIREMENTS
<ul>
<li>High school diploma or equivalent required</li>
<li>Six months of previous customer service, cash handling or retail experience preferred</li></ul> 


COMPETENCIES
<ul><li>Ability to listen and identify the needs and wants of a customer as well as making quick decisions independently</li>
<li>Possess knowledge of various functions of the bank and where to find answers or information</li>
<li>Ability to multi-task and change focus quickly without being stressed or overwhelmed</li>
<li>Ability to be self-motivated, self-driven and self-sufficient</li>
<li>Possess proficient computer skills</li>
<li>Present as professional in appearance and attitude</li></ul> 


DUTIES AND RESPONSIBILITIES
<ul><li>Establish a professional presence in the community as a representative of the bank</li>
<li>Possess a strong attention to detail and consistently display a positive attitude</li>
<li>Maintain professional appearance and dress and abide by the dress code</li>
<li>Successfully complete all training programs required for the Universal Teller to include teller transactions, account opening, consumer lending, customer service standards, procedures and systems training</li>
<li>Possess superior knowledge of Bank products and services, delivering professional presentation, explanation and selling of products and services matched to customer needs</li>
<li>Effectively and efficiently assist all customers with any consumer banking need, including transactions, account opening, and consumer loans</li>
<li>Identify opportunities to refer customers to other areas of the Bank, including Commercial, Mortgage, and Investment divisions as appropriate</li>
<li>Continuously identify/execute any cross-selling opportunities for the customer</li>
<li>Conduct customer and bank transactions with accuracy, efficiency and professionalism, meeting the high-quality service delivery standards of the Bank</li>
<li>Adhere to all branch operations policies and procedures and follow the assigned process. These tasks include but are not limited to opening/closing procedures, cash items, night/day drop and CTR</li>
<li>Manage and achieve service standard goals, cross-selling goals, transactional goals, and other key performance indicators as required</li>
<li>Create ownership of customer relationships by maintaining contact with customers to offer appropriate products and services, financial advice and assistance with financial needs</li>
<li>Protect all customer and bank information at all times, adhering to customer privacy and information security policies, and maintain branch security standards</li>
<li>Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements</li>
<li>Consistently support, uphold and model the organization&rsquo;s core values and standards</li>
<li>Complete other duties as assigned as determined by management to be reasonable and beneficial</li></ul> 


PHYSICAL REQUIREMENTS

You will regularly be stationary at a workstation, frequently operating a computer and helping customers with transactions. You will frequently traverse around the branch or work area to help customers, go to the vault or to operate branch equipment. This role requires operating a computer or other office machinery efficiently in order to complete your job functions. While performing the duties of this job, the employee is regularly required to communicate effectively with customers. You will frequently communicate with other employees through various channels such as talking, listening, and typing. Must be able to accurately gather and process verbal and written information and properly inspect documents. The physical environment is indoors for the majority of the job functions. Occasional outdoor work may be required for tasks such as checking an ATM/ITM, assisting a customer and surveying outdoor areas. You will be occasionally required to lift up to 50 pounds. Occasional travel to other branches may be required.</div>

Universal Teller

Lake Michigan Credit Union

<div><div>General Information</div><div><div><div><div><div><div><div><div><div>
Primary Location: 84th St.
Employee Status: Part-Time M/W/F/S
Workplace Type: Fully On-Site
Travel: More than 50% within assigned region
Who we are:
At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU&rsquo;s products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. 
What you&rsquo;ll do:
Member Experience<ul><li>
Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members.</li><li>
Identify and address member needs, offering information and guidance about products and services that align with their financial goals.</li><li>
Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.</li><li>
Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU.</li></ul>
Transaction Processing and Cash Handling
<ul><li>Accurately perform basic and advanced teller transactions in accordance with LMCU&rsquo;s policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.</li><li>
Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for.</li><li>
Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations.</li><li>
Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention.</li><li>
Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity.</li><li>
Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment.</li></ul>
Product Promotion/Growth<ul><li>
Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members&rsquo; financial needs that are uncovered through consultative conversations.</li><li>
Actively identify opportunities to refer members to appropriate products and services based on their financial needs.</li><li>
Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion.</li></ul>
Learning &amp; Development<ul><li>
Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development.</li><li>
Identify opportunities to educate members on the features and benefits of LMCU&rsquo;s digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology.</li><li>
Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service.</li></ul> 
What you&rsquo;ll bring:
<ul><li>A minimum of one year up to three years of similar or related experience, including preparatory experience.</li><li>
Previous cash handling experience and knowledge of financial products and services preferred.</li><li>
High school diploma or equivalent (required); some college coursework or banking experience is a plus.</li></ul>
What you&rsquo;ll get:
<ul><li>All Employees: weekly pay and retirement savings options.</li><li>
Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.</li><li>
To see a full list of our benefit offerings, check out this helpful guide!</li></ul>
Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org.
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to PO Box 2848, Grand Rapids MI 49501</div></div></div></div></div></div></div></div></div>
LMCU is an Equal Opportunity Employer</div>

Float Teller - Part Time (M/W/F/S) - 84th St.

Trax Credit Union

<div>Position Summary: The basic function of this position is to assist members with financial transactions, to include receiving and paying out cash and other negotiable instruments in accordance with CU procedures, and the Mission, Vision, Values and Pledge to our members.
Principle Accountabilities:<ul><li>
Balances accurately within set teller balancing standards daily.</li><li>
Processes member cash/check transactions in person.</li><li>
Meets referral program requirements monthly.</li><li>
Uses impact statements and special greetings.</li><li>
Must have knowledge of CU products and services and recommend appropriately.</li><li>
Turns in referral sheet and balancing reports on time within set time frames.</li><li>
Makes member phone calls regularly.</li><li>
Maintains security of cash drawer and drawer keys at all times.</li><li>
Abides by drawer limits every day.</li><li>
Processes mail transactions.</li><li>
Promotes and protects the interests of the credit union at all times.</li><li>
Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act.</li><li>
Performs other duties as assigned.</li><li>
Supervises mortgage loan processor, coaching them personally in the efficient and effective performance of duties.</li></ul>
Qualifications:<ul><li>
Minimum of six months of customer service and cash handling experience, preferably in a financial institution</li><li>
Minimum of six months of sales or cross-selling experience over the phone or in person</li><li>
Knowledge of computers and some experience using word and excel</li><li>
Experience working independently as well as in a team setting</li></ul></div>

Float Teller

RiverLand Federal Credit Union

<div>Riverland Federal Credit Union is seeking a Full-time Floating Teller / MSR to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills. Our standard service hours are Monday- Friday from 9:00 am to 4:00 pm. This position works up to 38 hours per week, however, the actual hours worked will vary based on business needs.
The Floating Teller / MSR will assist members and potential members with their credit union needs; explains services, sets up new accounts, responds to problems, and directs members to the appropriate people. Assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Will be required to travel to a designated group of branches to work as staffing and scheduling needs dictate.<div></div><div> 
Essential Functions and Responsibilities:</div><ul><li>
Receives and processes member financial transactions by posting transactions to member's accounts, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; sell money orders, and stamps to members; maintain member records</li><li>
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor along with their recommendations for a resolution.</li><li>
Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Cross-sells credit union services. Travels within a designated demographic area to work at other branches.</li><li>
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program for new members, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious accounts to supervisor. Accurate completion of CTR, Monetary Instrument (Money Order) log, and reporting of suspicious activities to supervisor.</li><li>
Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct.</li><li>
Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.</li><li>
Follows Credit Union&rsquo;s policies and procedures at all times and all other duties as assigned.</li></ul><div> 
Education and Experience:</div><ul><li>
Minimum 1 month &ndash; 1 year of similar or related experience.</li><li>
High school education or GED</li><li>
Previous experience in a credit union is a plus.</li></ul><div>
Other:</div><ul><li>
Must be legally authorized to work in the US.</li><li>
Must be willing to submit to and pass a criminal background check.</li><li>
Must be willing to submit to and pass a credit check.</li><li>
Must be bondable.</li></ul><div></div><div> 
Due to the high volume of resumes received, a personal response regarding your application status is not available. Candidates will be contacted, only if we are interested in an interview.</div><div>
Riverland is an Equal Employment Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Credit Union depends solely on your qualifications.</div></div><div></div>

Floating Teller / MSR

MidFirst Bank

<div>Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:
<ul>
<li>Greeting customers and facilitating a welcoming and customer-focused environment</li>
<li>Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures</li>
<li>Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual</li>
<li>Building customer loyalty by developing relationships and always offering exceptional service</li>
<li>Responding to customer inquiries and concerns by researching and identifying positive solutions</li>
</ul>
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. 


Required Skills:
<ul>
<li>Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
</li>
<li>Ability to effectively contribute to a positive team environment and work toward achieving goals</li>
<li>Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations</li>
<li>Strong work ethic and high integrity</li>
<li>Strong computer and 10 key skills</li>
<li>Outgoing, assertive, confident, and enthusiastic personality</li></ul> 


This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m. 

Preferred Skills:
<ul>
<li>Knowledge of banking products and procedures</li>
<li>Successful sales record in a retail sales or banking environment</li>
<li>Bilingual (fluent verbal and written Spanish) skills</li>
<li>Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)</li></ul> 


Physical Requirements:
 
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. 


MidFirst Banking Center Hours of Operations:
<ul><li>Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames)</li>
<li>Candidates must be available to work weekend hours.</li></ul></div>

Part Time Teller - UCO Union

Search 1928+ Utility teller jobs near you this March. New roles added regularly across leading industries. Apply today.