ux manager

Ameriprise Financial

<div>We are seeking an experienced UX Content Manager to play a critical role in elevating and enhancing the user experience across Ameriprise Financial&rsquo;s owned and operated channels. This individual will develop intuitive and streamlined user journeys that foster greater engagement and brand affinity while meeting key KPIs that drive our business forward.<p></p><p><b>
The UX Content Manager will be responsible for the following:</b></p><p></p><p><b>
Delivering exceptional UX content experiences:</b> Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives, determine relevant content, and coordinate resources to plan, write, edit, design, present, test and improve content.</p><p><b>
Robust collaboration with UX and Design teams:</b> Provide content-led strategies and UX content to optimize user flows and enable best practices.</p><p><b>
Translating content strategy into content requirements:</b> Determine UX content experience solutions that meet consumer expectations.</p><p><b>
Contributing to the development of a content strategy: Partnering</b> across multiple platforms and channels to support the goals of the marketing department and the firm.</p><p></p><p><b>
Required Qualifications:</b></p><ul><li><p>
Minimum 5 years of professional experience in web development teams working in close collaboration with information architects, business analysts, user experience designers, developers, project managers and results analysts.</p></li><li><p>
Proficient in UX copywriting with a strong user-focus. Ability to write and edit usable buttons, form names, headlines, summaries and other micro-messaging such as user tips, home page highlights and more.</p></li><li><p>
Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of web publishing, responsive design, information architecture, interactive design principles, web usability, HTML, CSS, JavaScript, search, taxonomy, and metadata.</p></li><li><p>
Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, and user experience labs.</p></li><li><p>
Familiarity with content management and project collaboration systems.</p></li><li><p>
Superior communication skills, including delivering presentations to senior leaders and various sized groups.</p></li><li><p>
Strong written communication skills.</p></li><li><p>
Strong organizational skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment.</p></li><li><p>
Bachelor&rsquo;s degree or equivalent in Marketing, Journalism, or related field.</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Experienced in content strategy, management, creation, writing, and editing.</p></li><li><p>
Financial services or similarly regulated industry experience.</p></li><li><p>
Familiarity with agile project management.</p></li><li><p>
Experienced using Figma and creating mobile app content</p></li></ul><p></p><p><b>
About Our Company</b><br>
We&rsquo;re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.</p><p></p><div><div><div><div><div><div><div><p><b>
Base Pay Salary</b></p></div></div></div></div></div></div></div>
The estimated base salary for this role is $91,600 - $123,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.<p></p><div><div><div><div><div><div><div><p>
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.</p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Exempt/Non-Exempt</b></p></div></div></div></div></div></div></div>
Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Marketing/Product Management<p></p><div><div><div><div><div><div><div><p><b>
Line of Business</b></p></div></div></div></div></div></div></div>
MARKT Marketing</div>

UX Content Manager

Soar

<p>We are seeking a visionary UI/UX Manager to lead our design team in crafting seamless, intuitive, and high-performing digital experiences. You will own the end-to-end design process from research to execution while fostering a collaborative, high-performance culture. Your leadership will ensure Soar delivers a world-class user experience that aligns with our business goals and delights our users. Beyond design excellence, you will build and mentor a top-tier team, establish measurable performance standards, and provide clear, data-driven insights to stakeholders. If you thrive in a fast-paced environment and excel at translating complex workflows into elegant solutions, this role is for you.</p>

<p><strong>Responsibilities:</strong></p>

<ul>
<li>Build and scale a high-performing UI/UX team, fostering collaboration, creativity, and professional growth.</li>
<li>Define team KPIs (e.g., design iteration speed, user satisfaction scores, stakeholder feedback) and track progress.</li>
</ul>

<p><strong>Design Strategy &amp; Execution:</strong></p>

<ul>
<li>Lead user research, wireframing, prototyping, and testing to validate design decisions.</li>
<li>Collaborate closely with Product, Engineering, and Business teams to align UX strategy with company objectives.</li>
</ul>

<p><strong>Performance Measurement &amp; Reporting:</strong></p>

<ul>
<li>Establish UX metrics (e.g., task success rates, usability scores, engagement metrics) to measure design impact.</li>
<li>Deliver data-driven reports and presentations to leadership, highlighting wins, challenges, and opportunities.</li>
</ul>

<p><strong>Stakeholder Communication:</strong></p>

<ul>
<li>Present design updates, user insights, and roadmap progress to executives and cross-functional teams.</li>
<li>Advocate for UX best practices and educate stakeholders on design thinking principles.</li>
</ul>

UI/UX Design Manager

Soar Software Development Company

<div><p><b>About the Company:</b></p><p></p><p>
Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.</p><p></p><p><b>
About the Role:</b></p><p></p><p>
We are seeking a visionary UI/UX Manager to lead our design team in crafting seamless, intuitive, and high-performing digital experiences. You will own the end-to-end design process&mdash;from research to execution&mdash;while fostering a collaborative, high-performance culture. Your leadership will ensure Soar delivers a world-class user experience that aligns with our business goals and delights our users. Beyond design excellence, you will build and mentor a top-tier team, establish measurable performance standards, and provide clear, data-driven insights to stakeholders. If you thrive in a fast-paced environment and excel at translating complex workflows into elegant solutions, this role is for you.</p><p></p><p><b>
Responsibilities:</b></p><p></p><p><b>
Team Leadership &amp; Development:</b></p><ul>
<li>
Build and scale a high-performing UI/UX team, fostering collaboration, creativity, and professional growth.</li>
<li>Mentor designers, conduct regular performance reviews, and implement skill development programs.</li>
<li>Define team KPIs (e.g., design iteration speed, user satisfaction scores, stakeholder feedback) and track progress.</li>
</ul><p></p><p><b>
Design Strategy &amp; Execution:</b></p><ul>
<li>
Own and evolve Soar&rsquo;s design system, ensuring consistency, scalability, and accessibility across all products.</li>
<li>Lead user research, wireframing, prototyping, and testing to validate design decisions.</li>
<li>Collaborate closely with Product, Engineering, and Business teams to align UX strategy with company objectives.</li>
</ul><p></p><p><b>
Performance Measurement &amp; Reporting:</b></p><ul>
<li>
Establish UX metrics (e.g., task success rates, usability scores, engagement metrics) to measure design impact.</li>
<li>Deliver data-driven reports and presentations to leadership, highlighting wins, challenges, and opportunities.</li>
<li>Monitor team productivity and output quality, ensuring deadlines and stakeholder expectations are met.</li>
</ul><p></p><p><b>
Stakeholder Communication:</b></p><ul>
<li>
Present design updates, user insights, and roadmap progress to executives and cross-functional teams.</li>
<li>Advocate for UX best practices and educate stakeholders on design thinking principles.</li>
</ul><p></p><p><b>
Qualifications:</b></p><p></p><ul>
<li>
5+ years in UI/UX design, with 2+ years leading and scaling design teams.</li>
<li>Strong portfolio showcasing design systems, complex workflows, and polished interfaces (web &amp; mobile).</li>
<li>Expertise in Figma, Adobe Creative Suite, and prototyping tools.</li>
<li>Deep understanding of UX principles, interaction design, and accessibility standards.</li>
<li>Proven leadership skills&mdash;ability to inspire, mentor, and drive team performance.</li>
<li>Exceptional communication &amp; stakeholder management&mdash;can articulate design decisions with data.</li>
</ul><p></p><p><b>
Preferred Skills:</b></p><p></p><ul>
<li>
Experience in fintech, investment platforms, or property tech.</li>
<li>Familiarity with KPIs for design teams (e.g., usability metrics, design debt reduction).</li>
<li>Knowledge of user analytics tools (e.g., Hotjar, Amplitude, FullStory).</li></ul></div><p></p>

Target

The pay range is $113,000.00 - $203,000.00<p></p><p> Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at . </p><p></p> <p><b> About Target : </b> </p> <p> Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. <u> Learn more about Target here </u> . </p> <p> </p> <p> Target UX is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. We pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business - and being a part of the team means you will play a critical role for Target's digital experience by increasing ease, simplicity, value, and delight for every touchpoint. </p> <p> </p> <p><b> About the role : </b> </p> <p> As a Lead UX Operations Manager , you will enable Target's UX organization to operate with clarity, efficiency, and measurable impact. This role focuses on UX portfolio management, analytics, reporting, and capacity planning across the enterprise, providing leaders with the insights they need to align teams to priorities, optimize workflows, and scale design impact. </p> <p> </p> <p> You'll establish reporting flywheels and data-driven processes that create visibility into UX work, enabling informed decisions about where to invest time and resources. By analyzing trends across business units and portfolios, you'll uncover opportunities to improve team allocation and shape strategies for balancing demand with capacity. </p> <p> </p> <p> This is a highly cross-functional role that requires strong analytical and change management skills, and the ability to operat e at multiple altitudes - from detailed data modeling to executive storytelling. </p> <p> </p> <p><b> Responsibilities : </b> </p> <ul><li> Collaborate with enterprise partners across UX, Product, Technology, Data, and Business teams to drive alignment and impact. </li></ul> <ul><li> Lead change management efforts related to new tools, processes, and workflows while driving alignment, adoption, and clear communication across the UX organization. </li></ul> <ul><li> Provide portfolio-level insights that enable leaders to make informed trade-offs across competing priorities. </li></ul> <ul><li> Operationalize AI-powered tools and methodologies across UX teams, ensuring practitioners have the right support systems, training, and governance to adopt GenAI responsibly in their day-to-day work </li></ul> <ul><li> Foster an environment of transparency, shared understanding, and continuous learning across teams and leaders . </li></ul> <p> </p> <p><b> About you: </b> </p> <ul><li> 7+ years of experience in design operations, portfolio management, business management, or related roles in digital product organizations. </li></ul> <ul><li> Strong analytical skills; proficiency in data analytics and visualization tools. </li></ul> <ul><li> Deep knowledge of UX design processes and best practices </li></ul> <ul><li> Able to work well in a large organization with many partners, and a demonstrated track record of building deep relationships and influencing peers and leaders </li></ul> <ul><li> Experience s upport ing enterprise planning routines (quarterly, annual, and portfolio planning), ensuring UX work, capacity, and priorities are represented and connected to enterprise goals. </li></ul> <ul><li> Excellent communicator - you can influence leaders with data, logic, empathy, and storytelling. </li></ul> <ul><li> Growth mindset; thrives on learning, experimenting, and helping others embrace change . </li></ul> <p> </p> <p></p><p> This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota. </p><p></p><p></p><p></p><p></p><p></p><p></p><p><b>Benefits Eligibility</b></p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: <p></p><p></p><p></p><p></p><p><b> Americans with Disabilities Act (ADA) </b></p><p></p><p> In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. </p><p></p><p></p>Application deadline is : 10/28/2025<img src="https://www.jobg8.com/Tracking.aspx?kf3pjJbFAb%2fWNRZijMMnl9Prl5dw4BKUb" width="0" height="0" />

Lead UX Operations Manager - Portfolio Management

numi

<div>
 <p>
  <strong>
   Role: Product Manager
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Hybrid - Dubai
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  Our client is an innovative digital travel platform that is transforming how users discover, book, and manage their journeys. The company operates within a rapidly growing super-app ecosystem, offering integrated services that make travel seamless, transparent, and accessible to millions across the region.
 </p>
 <p>
  As part of a growing Product &amp; CX team, this role plays a key part in designing exceptional travel experiences, connecting product innovation with technology, design, and commercial growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  We are seeking a hands-on
  <strong>
   Product Manager
  </strong>
  who thrives in fast-paced environments and takes ownership of the full product lifecycle &mdash; from discovery and definition through to delivery and optimization.
 </p>
 <p>
  You&rsquo;ll translate the company&rsquo;s vision into intuitive, data-driven experiences, lead cross-functional delivery teams, and drive the evolution of core travel services across flights, accommodation, and digital add-ons.
 </p>
 <p>
  This role is ideal for a product builder who can bring clarity to ambiguity and turn ideas into scalable, user-centric solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Product Ownership &amp; Delivery
  </strong>
 </p>
 <ul>
  <li>
   Manage the end-to-end delivery lifecycle, maintaining a prioritized backlog aligned with company goals and customer needs.
  </li>
  <li>
   Define clear user stories, acceptance criteria, and sprint goals to support agile development.
  </li>
  <li>
   Partner with engineering, QA, and design teams to ensure timely, high-quality product releases.
  </li>
  <li>
   Drive cross-functional collaboration, remove blockers, and maintain delivery momentum across teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   User Experience &amp; Customer Focus
  </strong>
 </p>
 <ul>
  <li>
   Act as the voice of the customer, ensuring every product flow reflects simplicity, transparency, and reliability.
  </li>
  <li>
   Review designs and prototypes, offering feedback that balances usability, conversion, and commercial impact.
  </li>
  <li>
   Collaborate with marketing and CX teams to translate new features into measurable customer adoption and satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data, Insights &amp; Market Research
  </strong>
 </p>
 <ul>
  <li>
   Conduct ongoing competitive and market analysis to identify trends in personalization, pricing, and digital travel innovation.
  </li>
  <li>
   Leverage data insights to refine the roadmap and optimize key metrics such as NPS, conversion, and retention.
  </li>
  <li>
   Stay informed on travel-tech advancements, including AI-driven recommendations and automation in support journeys.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   4+ years of experience in Product Management, Product Ownership, or UX roles within travel-tech, marketplace, or digital platform environments.
  </li>
  <li>
   Hands-on experience with reservation or booking systems (e.g., Amadeus, Sabre, or equivalent).
  </li>
  <li>
   Proven track record managing agile processes, writing user stories, and leading SCRUM ceremonies.
  </li>
  <li>
   Strong analytical mindset with the ability to interpret data and turn insights into actionable improvements.
  </li>
  <li>
   Solid grasp of UI/UX principles and QA processes; confident reviewing wireframes, user flows, and test cases.
  </li>
  <li>
   Excellent communication and stakeholder management skills, capable of aligning diverse teams around shared objectives.
  </li>
  <li>
   Fluency in English; additional languages are an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Personal Attributes
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Action-Oriented:
   </strong>
   Thrives in fast-paced environments and embraces iteration and learning.
  </li>
  <li>
   <strong>
    Customer-Centric:
   </strong>
   Deeply empathetic toward users and motivated by improving their experiences.
  </li>
  <li>
   <strong>
    Collaborative:
   </strong>
   Works naturally across functions, cultures, and geographies.
  </li>
  <li>
   <strong>
    Resilient &amp; Adaptable:
   </strong>
   Comfortable navigating change in a start-up or scale-up setting.
  </li>
  <li>
   <strong>
    Strategic &amp; Hands-On:
   </strong>
   Balances long-term vision with an ability to execute at speed.
  </li>
 </ul>
 <p>
 </p>
</div>


Product Manager

Infosys

<div>Infosys is seeking a UX Lead Designer primary responsibility will be to translate software requirements into working and maintainable solutions within the existing application frameworks. The chosen candidate will apply technical proficiency across different stages of the Software Development Life Cycle, gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development. The role will require strong attention to detail with the ability to identify errors and make adjustments in a testing environment while contributing towards developing and adhering to best practices for developing applications that are scalable, relevant, and critical to the project.<br>
<br>
Required Qualifications: -<ul><li>
Candidate must be located within commuting distance of Tampa FL or be willing to relocate to the area. This position may require travel to project locations</li><li>
Bachelor&rsquo;s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Experience</li></ul>
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
<br>
<br>
Preferred Qualifications:<ul><li>
At Least 4+ years' experience in define and develop user personas, user journeys, and user flows to deeply understand user needs and behaviors.</li><li>
Create high-fidelity user interface designs and clickable prototypes using industry-standard tools like Figma and Adobe XD to communicate design intent.</li><li>
Lead and participate in user research activities and usability testing, applying insights to iterate and refine designs.</li><li>
Manage requirements gathering to ensure UX design solutions align strongly with client and business goals.</li><li>
Demonstrate end-to-end knowledge and ownership of the User Experience design process, from discovery and research through to design delivery and validation.</li><li>
Engage effectively in client interaction and stakeholder management, presenting design ideas clearly and incorporating feedback constructively.</li><li>
Collaborate closely with cross-functional teams including product managers, developers, and other designers to ensure successful implementation of design solutions.</li><li>
Maintain proficiency in leading UX design tools and stay updated on emerging design trends and best practices</li><li>
Bachelor&rsquo;s degree in computer science, Engineering, or related field.</li><li>
At least 4+ years of hands-on experience as UX Design with a strong portfolio and at least 3+ years in a leadership role</li><li>
Technical expertise needed includes proficiency with design and prototyping software (e.g., Figma), experience with user research tools, and often familiarity with front-end development.
</li><li>Experience in Agile environments is must</li></ul>
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.</div>

UX Lead Designer

Eli Lilly

<div><p>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description Summary</b></h2><p></p><p>
The Group Product Manager for UE Patient Experience leads empowered, cross-functional product teams in transforming web properties into customer-first digital experiences. Customer first digital experiences are designed to meet and exceed the customer&rsquo;s most pressing needs leading to an immediate, efficient, and effective experience as defined by the customer. This role is accountable for solving meaningful customer problems and delivering measurable business outcomes, creating an integrated experience that supports customers through every stage of their journey toward better health.</p><p>
Translating Lilly&rsquo;s Brand Truth of &ldquo;Health Above All&rdquo; and accelerating the shift to a customer-first attitude, the Group Product Manager will champion a best-in-class unified experience that integrates diverse digital journeys while incorporating customer expectations combined with Voice of the Customer (VoC) across both product and disease state sites. By bringing to bear customer experience (CX) principles (personas, VoC, journey maps, and UX testing principles) and designing a customer-centric process, Lilly can deliver a customer-first, digital-first experience to meet customer needs. By putting the customer first, this role ensures the delivery of critical information to all customers across the digital customer journey.</p><p>
The Group Product Manager creates an environment of trust, autonomy, and accountability, coaching and developing Product Manager team members to achieve their best work. This leader drives outcome-based roadmaps, fosters a culture of experimentation and learning, and ensures that product teams are empowered to discover, design, and deliver solutions that equally delight customers and meet business needs.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p></p><ul><li>
Promote a dual product and customer-centric culture that values experimentation over requirements, outcomes over output, speed over excellence, and learning over being right. Encourage evidence-based decision-making and learning from failure while integrating VoC feedback into design.</li><li>
Develop and communicate a compelling product vision and strategy, aligning teams and collaborators around clear objectives and measurable outcomes (OKRs).</li><li>
Lead empowered product teams to solve problems, not just features to build. Support teams in discovering, designing, and delivering solutions, and hold them accountable for outcomes.</li><li>
Drive outcome-based roadmaps, focusing on business and customer impact. Establish and track team objectives, VoC, and key results (OKRs) that reflect business and customer value.</li><li>
Champion continuous product discovery and delivery, validating solutions for value, usability, feasibility, and viability before launch.</li><li>
Serve as the voice of the customer and the business during design and development, providing clear guidance and making effective decisions on trade-offs.</li><li>
Define success metrics and monitor site performances and analytics to deliver insights that enhance user experience, increase engagement, and drive conversion.</li><li>
Collaborator Engagement: Collaborate with customers across Lilly, including Medical, Legal, Regulatory, Marketing, Engineering, Design, and Research, to ensure alignment and compliance.</li><li>
Stay attuned to industry trends, emerging technologies, and standard processes to continuously deliver innovative and effective digital experiences.</li><li>
Lead updates and reviews with senior leadership and collaborators to drive alignment on product progress, gather feedback, evaluate performance, and secure necessary resources.</li><li>
Design and deliver product operating model training and upskilling programs for product teams and customers.</li><li>
Oversee documentation and communication of organizational process changes, ensuring clarity and alignment.</li><li>
Facilitate internal team training classes and workshops to support adoption of new processes and tools.</li><li>
Champion organizational change management (OCM) strategies for new product operating model processes, understanding and respecting customer needs, driving interested party engagement and successful adoption.</li><li>
Act as a coach and mentor, fostering a culture of trust, respect for the customer, building customer-centricity, autonomy, and accountability. Support the growth and development of product team members for success in their current and future roles.</li><li>
Recruit, develop, retain, and inspire a diverse and highly skilled product manager team with an entrepreneurial &ldquo;Team Lilly&rdquo; leadership style that contributes to developing and advancing the next generation of digital product leaders. Foster a culture of innovation, collaboration and continuous improvement within the team, and across the Unified Experience Organization.</li></ul><h2 class="jobSectionHeader"><b>
Basic Requirements</b></h2><p></p><ul><li>
Bachelor&rsquo;s degree in a related field.</li><li>
8 + years of experience in digital product management, ownership, or a similar strategic role.</li><li>
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.</li></ul><h2 class="jobSectionHeader"><b>
Additional Preferences</b></h2><p></p><ul><li>
Confirmed ability to monitor, translate, design, test, and integrate customer and collaborator insights into effective product strategy and communications plans.</li><li>
Demonstrable expertise in leading digital products with cross-functional partners; experience with large-scale redesigns and integration of multiple digital properties within a customer-centric architecture.</li><li>
Demonstrate the ability to find and use multiple sources of VoC data (direct, indirect, and inferred) to meet customer needs along the end-to-end customer journey.</li><li>
 Record of developing and delivering successful web product strategies while balancing the dual needs of internal business partners and customer needs.</li><li>
Strong understanding of UX principles, CX principles, and standard processes around customer-centric design.</li><li>
Excellent communication, collaboration, and team member management skills.</li><li>
Experience working with external partners to deliver web experiences.</li><li>
Agility in cross-functional marketing and operations within a highly matrixed organization.</li><li>
Excellent critical thinking skills; ability to thrive in a complex, dynamic, and ambiguous environment.</li><li>
Demonstrated experience with Adobe AEM, EDS and/or a similar site platform.</li><li>
Expertise leading websites, including redesigning/developing from the ground up and integrating sites after mergers/acquisitions.</li><li>
Experience scaling new functional and digital capabilities across an enterprise.</li><li>
Consistent record of operational compliance within the pharma industry; understanding of global digital regulatory requirements (e.g., GDPR, CCPA).</li><li>
Collaborative and successful experience leading and working with cross-functional teams.</li><li>
Demonstrated success leading large-scale programs and/or systems with ownership of strategic, operational, and tactical workplans.</li><li>
Ability to effectively influence across all levels, within and outside of functional area and the corporation.</li><li>
Knowledge of internal content approval processes.</li><li>
Strong organizational change management and conflict resolution skills; ability to build partnerships at all levels.</li></ul><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p></p><ul><li>
Travel: &lt;10 percent</li></ul><p>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.</p><p></p><p>
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.</p><p><br>
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women&rsquo;s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.</p><p></p><p>
Actual compensation will depend on a candidate&rsquo;s education, experience, skills, and geographic location. The anticipated wage for this position is</p>
$154,500 - $226,600<p></p><p>
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly&rsquo;s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.</p><p></p><p>
#WeAreLilly</p></div>

Sr. Director - Group Product Manager – Lilly.com UE Patient Experience

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Sr. Director - Group Product Manager – Lilly.com UE Patient Experience