ux researcher

Armut

<div><p>Armut / HomeRun is a leading local services marketplace with over 700,000 professionals across 4,000 services and has seen over 1000% revenue growth in 5 years. Our purpose is to make it easy to find good quality, trusted providers by using the latest technologies and machine learning algorithms. We serve over 5 million customers with 99% customer satisfaction in 14 different countries with 3 different brands. We&rsquo;re accelerating our sustainable growth with the new investment round of 15 Million &euro; and increasing the number of operating countries in the EMEA region.<br>
<br>
Our strength is rooted in our core values: always putting our customers first, solving problems with data and continuous learning. These values enabled us to change the local services industry and we&rsquo;ll continue to do this on a global scale. We offer a world-class working environment where entrepreneurial spirits speed up their careers.<br>
<br>
Join us on our journey to be the EMEA leader in the local services marketplace!<br>
<br>
<b>You Will:</b></p><ul><li>
Plan and support research activities, from scheduling participants to preparing interview guides and survey materials.</li><li>
Conduct user interviews, usability tests, and surveys with consumers and professionals.</li><li>
Synthesize research findings into clear, actionable insights and communicate them effectively to cross-functional teams.</li><li>
Utilize data to analyze user behavior, validate hypotheses, and inform research insights.</li><li>
Collaborate with product, design, and analytics teams to ensure user insights are integrated into product development.</li><li>
Contribute to building and refining user personas, segmentations, and journey maps.</li><li>
Support the development of research operations (participant recruitment, knowledge management, templates, etc.) to scale research impact across the company.</li></ul><p><b><br>
You Are:</b></p><ul><li>
Holding a Bachelor's / Master's degree in the social sciences, design, or a quantitative field (e.g. Psychology, Sociology, Statistics, Design, Business, Engineering).</li><li>
A fresh graduate or early in your career with up to 2 years of related experience (e.g., UX, User, Product Research).</li><li>
A curious and empathetic person, motivated to uncover what users really need and how they experience our product.</li><li>
Comfortable conducting interviews, facilitating usability tests, and observing user behavior.<br>
Familiar with both qualitative and quantitative research methods, and able to combine them to tell a full story.</li><li>
Proficient in, or willing to learn, SQL to query data and validate insights with quantitative evidence.</li><li>
Willing to experiment with emerging tools (including AI) to improve research workflows and analysis, while keeping user insights at the center.</li><li>
Skilled at communicating findings clearly and confidently to different audiences.</li><li>
Organized, detail-oriented, and proactive in managing multiple tasks and deadlines.</li><li>
Open to feedback, eager to learn, and enthusiastic about growing as a researcher.</li><li>
Fluent in English, both spoken and written.</li></ul><br>
<b>
Why Join Us</b><ul><li>
Competitive salary,</li><li>
An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment,</li><li>
Freedom to test, fail and test again in a fast-paced environment,</li><li>
Never-ending growth opportunities supported by learning &amp; development fund,</li><li>
Working environment where your success is not judged by a dress code or working hours,</li><li>
Extra vacation time, flexible working hours and the possibility to work from home,</li><li>
Beach days, theme nights, sports &amp; game events and any other social activity ideas you come up with!</li></ul><br>
<b>
Our Hiring Process</b><ul><li>
Application: Send us your CV.</li><li>
Interview: Discuss your experience &amp; expectations.</li><li>
Case Study: Showcase your skills.</li><li>
Final Interview: Align on mutual goals and values.</li><li>
Welcome Aboard: Join the Homerun team!</li></ul><br>
<b>
Diversity and Inclusion at Homerun</b><p><br>
We believe in a workplace where everyone feels valued and empowered. Our diverse team, hailing from various backgrounds, is the cornerstone of our success. We're committed to creating an inclusive environment for all employees, celebrating different perspectives and fostering a culture of respect.</p></div>

UX Researcher

Microsoft

<div><div>Microsoft SharePoint is seeking a Senior UX Researcher with who can drive human-centered strategy, help set product direction, and contribute directly to ongoing product development by integrating insights about human behaviors, attitudes, practices, and norms. In this role, you will leverage your skills in evaluative and generative research to help re-imagine SharePoint intranet experiences in the era of AI. You will work closely with UX Designers, Product Managers, Engineering, Data Science, and Engineering to ensure we address the most critical user needs and opportunities.</div><div><br>
We are especially enthusiastic about candidates who are AI skilled and curious, want to learn, grow, and embody new ways of working. If you embrace growth mindset, have a record of delivering results, and you light up collaborating with others, this is an awesome team to join.<br>
<br>
The ideal candidate prioritizes customer needs while solving complex problems that empower our users to be more productive, efficient, and successful. Our diverse research team works on products like Microsoft Teams, SharePoint, OneDrive, Viva, and Mesh, offering an environment for professional growth. This role is an opportunity to impact a wide audience as we as we innovate SharePoint for the era of AI and beyond, collaborating across Microsoft to address real customer challenges with empathy and expertise.</div><div></div><div><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div><div></div><div><br>
Our Culture:<br>
<br>
We are part of the CxD organization, which is a diverse team of UX Researchers, Designers, Producers, Content Writers, Creatives, and UX Engineers who partner closely across disciplines, such as Product Management, Data Science, Engineering, and Marketing. The CxD Research team is known for research excellence, collaboration, and our supportive culture. We have a proven track record of delivering strong business results with key metrics to track our successes and failures<br>
<br>
We are a high-performing team that challenges ourselves to live the Microsoft philosophies around inclusive culture and growth mindset. Local mentoring rings and communities allow us to learn from each other and grow. We focus on having inclusive interactions that foster productive dialog. We are dedicated to the work of creating a strong, inclusive, and transparent culture &ndash; a safe place to do our best work!</div><div><br>
We&rsquo;d love to talk to you if&hellip;</div><ul><li><div>
You&rsquo;re passionate about applying human-centered design thinking and advocating for strategic and foundational research to identify big picture problems.<br>
<ul><li>
</li>
You&rsquo;re skilled in both qualitative and quantitative methods and have end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).<br>
<li>
</li>
You&rsquo;re a detail-obsessed and highly organized person when it comes to designing user research studies and do not lose sight of the big picture when synthesizing meaningful insights that drive innovative design.<br>
<li>
</li>
You&rsquo;re a great storyteller; able to confidently and creatively communicate research insights in ways that influence product and design decisions at multiple levels of leadership.<br>
<li>
</li>
You have experience collaborating with design, product management, data science, marketing, and engineering teams around the company and globe, leveraging partnerships for diverse perspective on our products.<br>
<li>
</li>
You have experience contributing to broaden multi-discipline team&rsquo;s creative processes, team building, and our strong cultural values around diversity, inclusion, transparency, and growth mindset.<br>
<li>
</li>
You have experience contributing to the learning and growth of the broader research team.<br>
<li>
</li>
You have experience learning and understanding about diverse audiences, their behaviors, context(s) and motivations &ndash; across all phases of the customer lifecycle and user journey.<br>
<li>
</li><li>
You can demonstrate strong empathy for users while balancing the vision and constraints of stakeholders.</li></ul></div></li></ul><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul><li>
Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions.</li><li>
Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform the product making process.</li></ul>
Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders.<br>
<ul><li>
</li>
Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.<br>
<li>
</li>
Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.<br>
<li>
</li>
Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.<br>
<li>
</li><li>
Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><b>
Required Qualifications:</b></div><ul><li><div>
Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience</div><ul><li><div>
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience</div></li><li><div>
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience</div></li><li><div>
OR equivalent experience</div></li></ul></li><li>
3+ years relevant domain experience within technology sector.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
3+ years experience in research methods impacting both product direction and detailed experience design..</li><li>
4+ years relevant domain experience within technology sector.
</li><li>Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience
<ul><li>OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
</li><li>OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 10+ years User Experience Research experience
</li><li>OR equivalent experience.</li></ul></li><li><div>
Hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.</div></li><li>
You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations &ndash; across all phases of the customer lifecycle and user journey.<br>
</li><li>
Demonstrates solid empathy for users while balancing the vision and constraints of stakeholders.<br>
</li><li>
Experience working in a fast-paced environment that requires independent time management, task prioritization, and flexibility.<br>
</li><li>
Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.<br>
</li><li>
Experience building strong collaborative relationships with peers and stakeholders.<br>
</li><li>
A high-quality portfolio review presentation is required to interview for this role. Your presentation should demonstrate your strategic research experience, rationale for methodologies chosen, and communication skills.</li></ul><div></div><div><br>
UX Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.<br>
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Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
<br>
<br>
Microsoft will accept applications for the role until September 10, 2025.</div><br>
<div></div>
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div>

Senior UX Researcher

UX Labs

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.
<br><br>
Responsibilities
<br><br>
<b>Conduct User Research:</b><br>
<ul>
<li>Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.</li>
<li>Aid in recruiting participants for research studies and coordinating research sessions.</li>
</ul>
<b>Data Collection and Analysis:</b><br>
<ul>
<li>Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness.</li>
<li>Help with organizing and synthesizing research findings, contributing to the analysis process.</li>
</ul>
<b>Report and Documentation:</b><br>
<ul>
<li>Assist in documenting research methodologies, findings, and insights.</li>
<li>Contribute to the creation of clear and concise research reports and presentations.</li>
<li>Prepare research reports, presentations, and other deliverables for internal and external stakeholders.</li>
</ul>
<b>Collaboration:</b><br>
<ul>
<li>Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process.</li>
<li>Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.</li>
</ul>
<b>Adaptability:</b><br>
<ul>
<li>Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment.</li>
<li>Be flexible with your time and availability to align with our agency's requirements and deadlines.</li>
</ul>
<b>Communication:</b><br>
<ul>
<li>Let us know your availability for work periodically with our managers to better</li>
<li>Communicate effectively with team members and stakeholders, providing updates on research progress and findings.</li>
<li>Present research findings and recommendations clearly and persuasively, both orally and in writing.</li>
</ul>
<b>Support The Research Team:</b><br>
<ul>
<li>Assist our UX Research team in our projects by helping with research tasks and providing support as needed.</li>
<li>Learn from experienced researchers and seek guidance to enhance your research skills and expertise.</li>
</ul>
Qualifications
<br><br>
<b>Must have:</b><br>
<ul>
<li>Strong passion for user research and UX design.</li>
<li>Ability to work collaboratively in a team-oriented environment.</li>
<li>Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.</li>
</ul>
<b>Preferable:</b><br>
<ul>
<li>Strong analytical and critical thinking skills.</li>
<li>Knowledgable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.</li>
<li>Excellent communication and presentation skills.</li>
</ul>
<b>Nice to have:</b><br>
<ul>
<li>Acquired or successfully passed Related UX Courses, Certificates.</li>
<li>Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or an equivalent years or expertise in the field.</li>
</ul>


UX Researcher / On-Demand

NinjaTrader

<p></p><div><div><p><b><i>Disclaimer:</i></b><i> </i><i>Please be advised that the most accurate and up-to-date information about our open roles&mdash;including job descriptions, compensation, and benefits&mdash;can only be guaranteed on our official job board. For the latest listings and details, please visit: </i><i>https://job-boards.greenhouse.io/ninjatrader</i><i>.</i></p>
<p></p>
<p><b>JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD</b></p>
<p>
Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.</p>
<p>
Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide.</p>
<p>
But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.</p>
<p>
So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.</p>
<p>
Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.</p></div><p><b>
What you'll do:</b></p>
<p>
In this role, you will lead research initiatives that bridge the gap between complex trading workflows and intuitive product design. You will apply a variety of research methodologies, from generative to evaluative, to uncover user needs, validate solutions, and optimize the trading experience. Your insights will directly influence the design and development of NinjaTrader's Futures Trading platform, ensuring it meets and exceeds the expectations of expert and new traders.</p>
<p><b>
In this role you will:</b></p>
<ul>
<li>Strategically select and apply research methods based on project needs</li>
<li>Generative research to explore trader behaviors, workflows, and pain points</li>
<li>Concept validation to refine ideas before development</li>
<li>Evaluative research to assess the effectiveness of design solutions</li>
<li>Behavioral and quantitative research to track user patterns and validate findings at scale</li>
<li>Conduct deep research into trader psychology, decision-making under pressure, and automation workflows, ensuring the platform supports both expert and new-to-futures traders</li>
<li>Collaborate with designers, product managers, and engineers to translate insights into user-centered solutions</li>
<li>Develop personas and journey maps to align stakeholders on trader goals and pain points</li>
<li>Advocate for research-backed decision-making, ensuring UX is grounded in user needs rather than assumptions</li>
<li>Present findings in compelling ways through reports, workshops, and data-driven storytelling</li>
<li>Partner with market researchers and data analysts to triangulate user insights with behavioral data and market trends</li>
<li>Establish and refine research frameworks, processes, and best practices to scale research impact across teams</li>
</ul>
<p><b>What you'll need:</b></p>
<ul>
<li>5+ years of UX research experience in complex environments (fintech, trading, enterprise software, or similar domains)</li>
<li>Expertise in a broad range of research methods, knowing when and how to apply each based on the research objective</li>
<li>Experience conducting usability studies and optimizing workflows for high-stakes decision-making environments</li>
<li>Ability to synthesize qualitative and quantitative insights to tell a clear and compelling user story</li>
<li>Proficiency in UX research tools and behavioral analytics</li>
<li>Strong collaboration skills, with the ability to work across design, product, data, marketing, and engineering teams to drive user-centered solutions</li>
<li>Excellent communication and storytelling abilities, with experience presenting insights to senior stakeholders</li>
</ul>
<p><b>Bonus points for:</b></p>
<ul>
<li>Experience with futures trading platforms or other financial markets</li>
<li>Background in behavioral economics or cognitive psychology</li>
<li>Experience working in fast-paced, agile environments</li>
<li>Familiarity with trading platforms, real-time data visualization, risk management tools, or trading concepts is a huge plus</li>
</ul>
<p><b>Compensation:</b></p>
<p>
The salary range for this role will be $155,000 - $175,000 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).</p>
<p>
Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below.</p>
<p><b>
Location</b><b>:</b></p>
<p>
This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin, New Jersey, Pennsylvania, Washington, D.C.</p>
<p><b>
Hybrid:</b><b>
</b></p><p>For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:</p>
<ul>
<li>20 additional flex remote days annually</li>
<li>5 Company Wide Office-Optional weeks tied to major holidays</li>
</ul><div><p><b>
Our Core Benefits Include:</b></p>
<ul>
<li>Generous PTO</li>
<li>7 Paid Holidays Annually + 5 Conditional Holidays Annually</li>
<li>1 Service Day Annually</li>
<li>401k with 3.5% Company Match</li>
<li>Paid Parental Bonding Leave</li>
<li>Health, Vision, Dental Coverage</li>
<li>Life and Disability Insurance Covered 100% by NinjaTrader</li>
</ul>
<p><i>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.</i></p></div></div>

Sr. UX Researcher

TalentXo 

<p><b>Role &amp; Responsibilities</b></p><ul><li><b>Lead user research </b>initiatives to understand customer needs, behaviors, and pain points across digital ecosystem (apps, websites, self-service platforms).</li><li>Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews.</li><li>Translate research findings into personas, journey maps, and experience frameworks that guide product design decisions.</li><li>Collaborate with <b>UX/UI designers</b>, product managers, and engineering teams to embed user insights into product roadmaps.</li><li>Evaluate existing digital journeys (onboarding, loan applications, payments, customer support flows) and recommend usability and conversion improvements.</li><li>Apply mixed-methods research (qualitative + quantitative) and partner with analytics teams to validate findings.</li><li>Communicate insights through compelling reports, presentations, and storytelling to influence stakeholders at all levels.</li><li>Contribute to establishing research best practices, processes, and repositories across the design function.</li></ul><p><b>Ideal Candidate</b></p><ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in HCI, Cognitive Psychology, Design, Behavioral Science, or related field.</li><li><b>3&ndash;5 years</b> of experience as a <b>UX Researcher</b> or in a similar role within digital-first or product-driven organizations.</li><li>Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.</li><li>Experience with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.</li><li>Ability to synthesize complex data into clear, actionable insights.</li><li>Excellent communication and stakeholder management skills; ability to influence product decisions with evidence.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Prior experience in <b>BFSI</b>, <b>fintech</b>, or <b>large</b>-<b>scale B2C products.</b></li><li>Familiarity with <b>UX design tools</b> (Figma, Adobe XD, Sketch) for collaboration.</li><li>Knowledge of financial services workflows and unit economics <b>(e.g., lending journeys, KYC, payments).</b></li><li>Experience working in Agile/Scrum environments with cross-functional teams.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;381,167.19 - &#8377;1,430,355.83 per year</p><p>Work Location: In person</p>

UX Researcher (B2C, Fin-Tech)

SoFi

<p></p><div><div><div><h3 class="jobSectionHeader"><b>Description</b></h3>
<p><i>Position at SoFi</i>
</p><div><div><p><b>Employee Applicant Privacy Notice</b></p>
<p><b>
Who we are:</b></p>
<div>
<p>Shape a brighter financial future with us.</p>
<p>
Together with our members, we&rsquo;re changing the way people think about and interact with personal finance.</p>
<p>
We&rsquo;re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we&rsquo;re at the forefront. We&rsquo;re proud to come to work every day knowing that what we do has a direct impact on people&rsquo;s lives, with our core values guiding us every step of the way. <b>Join us to invest in yourself, your career, and the financial world.</b></p>
</div></div><p><b>
The Role:
</b></p><p>Join our dynamic team at SoFi as a Principal Researcher, working across the business to influence product decisions at various stages of product development. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members&rsquo; financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Lead research programs that span products and functions, setting direction and aligning teams with senior leadership.</li>
<li>Build research systems and frameworks that scale across the company, ensuring consistency and clarity.</li>
<li>Define and drive large, ambiguous initiatives with autonomy, from strategy through execution.</li>
<li>Apply deep expertise across methods, adapting approaches to solve complex, multi-team problems.</li>
<li>Create clear, durable deliverables that inform senior leadership decisions and guide multiple product areas.</li>
<li>Anticipate misalignment, resolve tradeoffs across functions, and help prioritize at the organizational level.</li>
<li>Represent research in senior forums, connecting user insights to company strategy and investments.</li>
<li>Mentor and grow researchers, shape hiring, and set quality standards for the discipline.</li>
</ul>
<p><b>What You'll Need:</b></p>
<ul>
<li>Degree in HCI, Psychology, Sociology, Anthropology, or related field (advanced degree preferred).</li>
<li>15+ years of experience in user research, with a strong track record leading at the org or company level.</li>
<li>Mastery of a broad range of research methods and the ability to design systems that scale.</li>
<li>Strong skills in scoping, planning, and executing complex initiatives with minimal guidance.</li>
<li>Exceptional communication and storytelling skills, comfortable influencing senior leadership.</li>
<li>Experience resolving conflicts and guiding prioritization across multiple teams.</li>
<li>Demonstrated leadership in mentoring, setting standards, and shaping hiring practices.</li>
<li>Recognized for driving research quality and advancing the practice within a company or industry.</li>
</ul><div><div><b>Compensation and Benefits</b></div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate&rsquo;s experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our <b>Benefits at SoFi</b><b> </b>page!</div>
<h5 class="jobSectionHeader"><div><div>Pay range: $185,600.00 - $319,000.00</div><div>
Payment frequency: Annual</div><div>
This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.</div></div><div><br>
</div><br>
<div></div>SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights<div><b>
. PDF File
</b></div></h5><h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email <b>accommodations@sofi.com.</b></h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<p><b>Internal Employees</b></p>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div></div></div></div><p></p>

Principal UX Researcher

Noon Academy

<div><p><b>About</b> <b>Noon</b>:</p><p>
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><p>
Hear it directly from our CEO and co-founder: this</p><p>
Office: This role is full-time and Riyadh-based.<br>
<br>
<b>About the role:</b><br>
Noon Academy is seeking a Saudi female UX researcher for a 3-month contract (September-November 2025) to conduct classroom observations and student research at our female campuses in Riyadh. This role is critical for informing product decisions around classroom activities and educational technology features.</p><h3 class="jobSectionHeader"><b><br>
Scope of Work</b></h3><p><b>
Duration:</b> 3 months (September - November 2025)</p><p><b>
Location:</b> Female campuses in Riyadh (specific locations TBD)</p><p><b>
Schedule:</b> Part-time, 2 days per week, mornings (7:30AM-11:00AM window, Sunday-Wednesday potentially, but schedule isn&rsquo;t finalized yet)</p><p><b>
Target:</b> ~20 Qudrat session observations total (out of ~ 80 sessions expected in this timeframe)</p><h3 class="jobSectionHeader"><b>
Deliverables</b></h3><ul>
<li><p><b>
1. In-Person Classroom Observations</b></p><ul>
<li>
Attend live hybrid learning sessions at female campuses at least two days per week</li>
<li>Observe teacher-student interactions and classroom management</li>
<li>Note specific student engagement/dis-engagement moments throughout the session<br>
<br>
<b>2. Rapid Insights Delivery</b><br>
<br>
Publish detailed observation report in Arabic or English (preferred) for each session <b>within 4-6 hours after the session ends</b>. Document student engagement, behavior patterns, and learning dynamics in Notion document format. See below a real sample of an observation conducted in one of our classrooms.<br>
<br>
When Punishment Turned Into Purpose</li>
</ul></li><li><ul><li>Include under-the-surface insights, not just a narrative of what happened (ie, be able to generate hypotheses about &lsquo;why&rsquo; something happened, not just describing what happened)</li>
<li>Maintain consistent documentation standards across all observations</li>
<li>Debrief with the product associate (male campuses) on daily observations to extract common patterns and identify differences between male and female campuses.</li>
</ul></li>
</ul><p></p><ul><li><b>3. Student Research &amp; Interviews</b><ul>
<li>Conduct brief interviews with students during/after sessions to explore deeper understanding of in-class behaviors where necessary.</li>
<li>Gather qualitative insights on student experience and preferences</li>
</ul></li><li><b>4. Synthesis workshops</b><ul>
<li>Conduct <b>2 synthesis workshops</b> with the wider team to inform decisions on classroom activity types and features.</li>
<li>Present / share out synthesis workshop results to the wider team and take questions</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><p></p><p><b>
Essential:</b></p><ul>
<li>
Must be the same person for the entire project duration to ensure continuity</li>
<li>Female (required for campus access)</li>
<li>UX research experience with qualitative methods</li>
<li>Fluent in Arabic and English and deeply familiar with Saudi culture</li>
<li>Available on campus at least two days per week for morning sessions (7:30AM-9:30AM, Sunday-Wednesday) - with own travel to/ from campus</li>
<li>Strong observational and documentation skills</li>
</ul><p><b>
Preferred:</b></p><ul>
<li>
Background in education (teaching, educational research, or EdTech)</li>
<li>Experience in UX field study/ observational/ ethnography research methods</li>
<li>Experience with classroom or learning environment research</li>
<li>Understanding of Saudi educational context</li>
<li>Previous experience in fast-paced environments</li>
</ul><h3 class="jobSectionHeader"><b>Proposal Requirements</b></h3><p>
Please submit:</p>
<div>
<ul><li><b>Experience Summary</b><ul>
<li>Relevant UX research portfolio</li>
<li>Educational background and any teaching/EdTech experience</li>
<li>Previous classroom or educational research projects</li>
</ul></li></ul><ul><li><b>Approach &amp; Methodology</b><ul>
<li>Your proposed observation framework</li>
<li>Student interview techniques you'd employ</li>
</ul></li></ul><ul><li><b>Availability &amp; Logistics</b><ul>
<li>Confirmation of morning availability: at least two days per week out of four when classes run: <b>Sun-Wed, 7:30AM-11:00AM</b></li>
<li>Riyadh location accessibility</li>
<li>Any scheduling constraints</li>
</ul></li></ul><ul><li><b>Commercial Proposal</b><ul>
<li>Total project fee or daily/session rates</li>
<li>Payment structure (eg, monthly payment based on hours worked that month)<br>
<br>
<b>Task </b><b>Total estimated hours</b><br>
Classroom observation (x20)<br>
20<br>
Written classroom debrief / analysis (x20)<br>
60<br>
Debrief meeting with product associate (x20)<br>
10-20<br>
Student interviews<br>
5-10<br>
Monthly synthesis (x2) with broader team<br>
15-20<br>
<b>Total hours</b><br>
<b>~130-150</b><br>
<br>
<b>Please note that you will be responsible for your own travel costs. Please propose competitive rates that reflect the temporary nature and specialized requirements of this project.</b><br>
<br>
<b>Considering the opportunity?</b><br>
If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity, apply through the job link We look forward to reviewing your application and exploring how you can contribute to Noon&rsquo;s mission!</li></ul></li></ul></div></div>

User Researcher / Part-time

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